Best Service Plumbing in New Orleans LA

Needed hot water heater replaced. Came 1st thing next morning. Very easy to work with. Pleasant people. Very reasonable price. Highly recommend!

Ricky has been amazing to work with. He explained everything in a way that I could understand. He worked with me on what I needed to get done and the best way to go about it. I will definitely use them again in the future.

Called this morning and had someone at my door within the hour! My technical Travis was very professional and knowledgeable. Would recommend and would use again!

Very professional and was very knowledgeable and informing on plumbing in general. Great company

Called them to fix my Mom’s shower. Arrived early and were very professional. Will be recommending them to others.

Sean at Service Direct Plumbing did an awesome job at fixing my sink. Professional and friendly.

These guys are fast and do great work at a good price!

I called them to fix a leak under my kitchen sink and they came out the same day. They were so professional and kind! The price was very reasonable. I will definitely use them from now on.

This was one of the most unprofessional companies I’ve ever dealt with. Hired them for my pipe inspection and a bathroom drain backing up. Technician said he fixed the clogged drain, but when I went to take a shower it wasn’t any better. He told me to call him if it isn’t better, so I did, he said he would come back out. He then stood me up two days in a row when I made arrangements to leave work early to be home. When I called the actual company to send me a different technician I then was told the large amount I had already paid didn’t include my shower drain issue…that was news to me as I had stated the issue to them on the phone when initially hiring them! Then when I was rudely put on hold twice without any warning, the technician that stood me up then picked up and started screaming at me very loudly stating he was “doing me a favor” and I was being “ridiculously”. I have never been treated so poorly as a PAYING customer. I would NEVER recommend this company. Pipes R Us did not even apologize for their technician’s behavior. I was so disgusted, don’t hire them.

The owner, AL, is rude and unprofessional. Would not recommend.

I HAVE A HOME WARRANTY THROUGH AMERICAN HOME SHIELD (AHS). THEY SENT PRIMECAST OUT TO DETERMINE WHY MY TOILET DID NOT HAVE A STACK (WHICH IS REQUIRED BY CODE). AHS THEN SENT ME A PRICE TO FIX THIS PROBLEM, BUT PRIMECAST REFUSES TO RETURN MY CALLS REGARDING WHAT WOULD BE DONE FOR THAT PRICE. NOW I AM OUT $100 SERVICE FEE AND AM NO CLOSER TO FIXING MY PROBLEM. WHEN I REQUESTED A NEW PLUMBER, I WAS TOLD THAT I COULDN'T REQUEST ONE AFTER ONE WEEK. SO LITERALLY $100 DOWN THE TOILET' DUE TO PRIMECAST PLUMBING. IF PRIMECAST HAD RETURNED MY CALLS, I COULD HAVE AT LEAST REQUESTED A NEW PLUMBER.