Best Shower Valve Installation in Nashville TN

I truly believe, that this covert plumbing is the best in Tennessee. I've tried other plumbing companies in no one has produced like this, cleaned up great new pipes no trash left behind. In my plumbing is still flowing perfectly after eight months. Thankyou so much. Covert plumbing

On the morning of Thursday, December 17, 2020 the relief valve on my water heater started to drip while I was out of town This set off the leak detector. My Mother, an elderly female, called Michaels plumbing. Technician John arrived at house at 5:20 PM. 5:28 PM John told my mother that he has to put em in where the water comes into the house. Audio on ring doorbell camera is excellent. 5:47 PM last time tech seen on camera. First he claimed it was a defect with the water heater. Then he claimed the incoming water pressure was too high, 180 psi and it should have been 80. He gave her a quote of $550 to install a Whole House Pressure Reducing Valve and said they would be back the next day to install.

Friday, December 18, 2020 at approximately 5:30 PM they called to say they would not be there that day and would come out on Saturday.

Saturday, December 19, 2020 Technician arrived at 10:45 AM. 10:51 AM looking for water meter. 10:56 AM looking for water meter. 10:58 AM found water meter. 11:00 water turned off at meter. Made comment that he would up under the house to get stuff done. 11:08 went into house with pressure valve. 11:11 back door opened as John took valve toward crawl space. 11:24 back looking through his van. 11:31 back inside house. Made comment about partial repipe. I'm told at this point he made the comment that he couldn't find the incoming water pipe. 11:33 he is seen taking the pressure reducing valve back into house as he is going to install just on the cold water line at the water heater. 11:40 turning water back on at meter. 12:12 van was gone from driveway and camera view at this time.

Monday, December 28, 2020 at 9:14 am called Michaels plumbing and asked to speak with a service Manager. After some hesitation, the person that answered the phone said he was a service manager. I had to ask for his name and he said Josh. He was unable to answer any questions about the job or why the whole house pressure reducing valve was installed on just the hot water and not the whole house. He said he did not have any pictures of the job. He told me he would have to get the tech to call me back because he is just customer service. This means he lied to me earlier and said he was a service manager. He claimed the tech would call me back later today because he was on another job.

Tuesday, December 29, 2020 at 1:07 pm. No call back and no one answers their phone at their office. Reviews posted online.
1:25 PM call from Sandra. Said someone would be here at 7 am tomorrow to move the pressure reducing valve to the main incoming water line at no additional charge.
1:50 PM call from Josh Service Manager/customer service Dakota will be out here tomorrow. He said they do not install pressure reducing valves on just the hot water side. Pictures were emailed to show that is indeed what they did.

Wednesday, December 30, 2020
7: 20 am Dakota arrived. Extremely pleasant and professional. Dakota relocated the pressure reducing valve from the water heater intake to the main water line. 10:00 am. Dakota's work completed and tested and departed site.

It's sad that the initial technician wanted the easy way out and didn't want to get under the house and do what was on the invoice and they had to send someone else out to fix his work.

We found a leak on Sunday under the kitchen and contacted them on Monday morning. By Monday afternoon they were here and diagnosed the problem. We ordered the part and Wednesday afternoon the leak was fixed. Ed was very professional and informative. I would definitely recommend this company and use them again anytime I experience another leak. Great job all the way around. 5 star service.

Friendly fast service. Fixed right first time

Joshua came to my house and installed a washer machine drain, sump pump and fixed a few leaks on a house that we had just bought that a previous company had messed up before we moved in. He went above and beyond for us and did a fabulous job, was very professional and tedious with his work, he double checked things multiple times, fabulous company and workmanship! They have my business for good!

Wehby plumbing installed a tankless water heater for us in our crawl space. The owner of the company came over for an estimate and was very friendly and answered all of my questions. We scheduled the job and it was finished within a day. It was a pretty large job: drain and remove the old water heater, install the new tankless heater onto the foundation in the crawl space, cut into the gas line to provide gas to the heater, drill through the foundation in order to vent the water heater, etc. Turk was our plumber and he was polite, knowledgeable and courteous. When he was finished we went through all the work he had done and he took the time to answer my questions. Overall a very pleasant experience and I will be calling wehby plumbing again.