Best Storm Drains in Milwaukee WI

Called Alpine back in Feb 2017 because I wasn’t getting enough hot water. Was told I needed a new hot water heater, to the tune of around $1700. When I called back a few weeks later and explained that this didn’t fix the problem, I basically got the cold shoulder, no attempt to correct or address the issue.

Several months later, I had an issue with mold in the utility room. Upon investigating, my husband and I found that one of the HVAC drain hoses was up against the wall, nowhere near the floor drain, causing condensate to run under the wall. I can’t prove that their installer moved it, but he was the last one in there, and judging by the quality of the cleanup, I definitely wouldn’t be surprised.

A few weeks ago (June 2021), I noticed I had no hot water on a Sunday evening. Circuit breaker was tripped. Thought, “weird, but maybe has something to do with everyone running AC with the heat wave”, so reset it. Still no hot water. Called the 24 hour ‘hotline’ and left a message. No call back. Called Monday morning, left a message. Received a voicemail an hour or so later that someone could be out today in the afternoon, and I should call back to confirm if that worked for me, when I called back (within two minutes of it being left), a most unpleasant woman told me that they had a tech available, but was he now booked, as I hadn’t called back quickly enough and I could either pay them for overtime to come out that night or wait until tomorrow. When I explained how unhappy I was and how wrong I thought that was, I was told to call someone else.

After making a few more calls, my husband ended up taking a look at it. First thing he found was that the flexible conduit running to the heater was as loose as can be on the water heater end. On inspecting connections to the incoming power, one of the wire nuts had melted, then wires melted through the plastic inside the connection area, shorting to the shell of the heater (ground). Note that the melted wire nut was apparently yellow (see pic). My husband noted that per the package of wire nuts, ‘yellow’ is undersized for this application (2 x #10 AWG), they both should have been red, as the other one was. Oh, and the conduit was so loose because the hole in the cover was about 3 sizes too big for the fitting used- and rather than use a couple of $0.59 reducing washers, they just flopped it together as is.

As my husband put it, one doesn’t need to be an electrician to figure something like this out – I would surely expect someone who installs stuff like this to know how to use the right fittings and components. Thank God for circuit breakers, or my house almost surely would have burned down…

I see a lot of good reviews on there, but my experience was not good. The person I spoke to set a meeting with me for the same day. Great, until he didn't show and then didn't answer his phone, return my message or text. The next day he called like nothing happened and said he could schedule an appointment with me. No thank you. Good luck to everyone else.

Really easy to work with, knowledgeable, understanding and diligent. Stays until the problem is figured out. Very prompt, responsive and often able to accommodate and come out on the same day we request help.

Definitely came through in a pinch! Im not really excited about emergency calls on a Sunday, but it needed to be done. My tech Daniel was at my house within 2 hours and we had some major blockage in our drain out to the street. Daniel was polite and professional explaining the process to my son who was curious lol. My only area to ask improvement is going easier on the staircase with that large machine. It was a bit harsh going up and down. Otherwise, everything went great and the clog was fixed! $600 later haha…

Had a sewer backup around 9 pm, called Mike at plugged pipes and they were out the next morning. Problem solved. Friendly people, honest up front pricing. I would definitely use them again.

Only fixed one of our two problems and overcharged

I had our basement drain cleared 3 years ago and was very happy then. Today I called and within the hour I had Dikota and Michael working on cleaning our basement drain line. They both did such an amazing job even though there was some difficulties due to what was clogging the drain. They were both very friendly, efficient, and answered all of my questions. I 100% recommend them!