Best Backflow Issues in Miami FL

Update: 11/2/18

I was contacted by the owner, Alex, and he informed me that the Plumber that came to my home was let go due to the incident. He assured me that the behavior of that employee will not be tolerated in his company. I must say, I was very impressed with the way he promptly investigated and handled the problem. I feel better knowing that the actions that took place were of the employee and not of the company. I can appreciate a company that does not stand for people being taking advantage of. Alex made me feel like he cared. I can now say that if I had another issue I would call them back again. Thank you Alex for all of your help.

Can someone tell me why they tried to charge me $560.00 to replace a bath and shower faucet? On Friday morning, the faucet in my sons’ bathroom was stripped so we could not get the water to turn off. As a result, we called Pro Plumbing and I explained my problem to the customer service provider for the company that answered my call. She told me that someone would arrive in less than an hour, and soon, two workers arrived in order to situate the issue. The workers went to the back of the house, turned off the water to the house, and then told us that they had to go to home depot to purchase a part. I got a call from one of the workers saying that he saw a bath-and-shower faucet set for $53.00, asking if I wanted him to purchase it, a question to which I replied in agreement. When they returned, however, one person just started walking around while the other went into the bathroom. He was in there for about 30 minutes before he came out and told me that he needed to go back to Home Depot because the part was defective. He came back about 40 minutes later, went back in the bathroom, and shut the door. About 10 minutes later, I walked into the bathroom and saw that he was doing nothing. Then he told me that it looked like someone had to be messing with the water heater which confused me. I told him that was not possible due to the fact that I have a tankless water heater which I can’t reach unless I stand on the dryer and tip-toe. Then he started saying that it was complicated. I had to wake my boyfriend up at this point and tell him what was going on. He went to the bathroom which was in the same condition as it was when the workers had arrived. As he was standing there, that guy repaired, replaced and cleaned up in less than 20 minutes before going to his truck and issuing us a bill for $560.00, a price which fluctuated heavily, as after speaking to someone at the office, he came down to $340.00. The service provided to me by this company proved to be exceedingly poor and inefficient, thus, prompting the need for me to compose and submit this complaint.

My experience with falcon plumbing was phenomenal. It was an emergency call late at night and I thought I was screwed for sure. I made the call wendy was very nice and fair in the pricing. The plumber that showed up was ralph. He too was polite and had such a great attitude for his job and how late the call was I really felt at ease. He was in and out within 2 hours.

It was a really bad experience, they overcharged me and never fix the problem. I will never recommend it to anybody.

I cannot speak for their service, they may provide. Very good service, however their driver almost hit me, and could have killed somebody. They allow their drivers to drive maniacally, and like I said they very well could kill somebody. Trying to get to your location. So if you want to be accessory to killing somebody, this might be the company you want to call. I obviously just trying a different company, who provides themselves in safety

MSP is the BEST! Juan Carlos did an amazing job.

Even though I should, I don't write many reviews. That being said, I couldn't go without giving Grade 1 Plumbing a great review. We had a water softener and RO filter to install from our previous house. We also had our sink/faucet to plumb. I could have done that part, but the price was so reasonable, it was better for me to have them to do it. Confident, competent, friendly, and professional. I highly recommend. I found them through Home Advisor but for some reason, it won't let me review them on there.

Called about a few ongoing issues in my home - arrived next day precisely on time and repaired everything. Reasonable cost, tremendous next-day service. A pleasure to work with

Nestor the representative that came out was amazing. Would Recommend it again!