Best Water Heater Repair in Lubbock TX

Excellent work and good response time.

Mr Crockett and his two man crew showed up early Friday morning 9/25/20 to locate and repair backyard gas leak.They started 9:00am dug up the ground and cutting both end of metal gas line from the alley meter to the outside wall gas line and inserted and ran underground yellow polyethylene gas liner. Later they took the time to enter my home and removed the old gas shut off valves on gas stove, water heater and heating @ a/c and installed new valves and inspected the attic gas line connectors and exhaust vents. After the repairs was done and gas turn on and hot water heater turn back on I notice my A/C wasn’t blowing cold air (Had nothing to do with gas leak repair) compressor wasn’t kicking on Mr Crocket took the time to trouble shoot the problem and finally had the A/C running again. The repair price I was quoted was reasonable and well worth for the repair they provided.
I highly recommend Crocket Drum Plumbing Heating A/C to anyone out there in Lubbock and surrounding areas. Their professional mannerisms, honesty, professional and knowledgeable work ethic they have provided me that day is above and beyond...Crocket Drum Plumbing Heating A/C was recommened to me by Atmos Energy Technician. So as a U.S Army Veteran I Thank You Mr Crocket and your crew••••!!!

Jerry Reyes

Michael is probably the most knowledgeable plumber you'll find. I highly recommend

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

Had a busted water line 3 months ago. Called and spoke with a guy named John. He was extremely disrespectful and arrogant, like he was better than me. The men who showed up were nice so I didnt question their intelligence. The bill was disgustingly expensive, but at least I could end business with this company... or so I thought...

Now I have a foundation issue and the same water leak but worse. Called another plumbing company and got it fixed right. Except now we have to hire framers, carpenters and a hand full of other contractors. With all this money were haven't to spend because of DR Plumber.. I think will be pursing for legal action.

Do yourself a favor and stay far away from this fly by night circus.

After struggling for over a week with a local AC company and my home warranty company, I made one simple call to Duncan and my AC was back on the same afternoon!!! Simply could not ask for better service, kind people, knowledgeable repairmen. Spending time looking for anyone else is just a waste of time!!!! Thank you Duncan!!!!!

This review is several years late but I had such a great experience, it was always in the back of my mind that I needed to write it. Our house is 50 years old and we were having some slow draining plumbing issues. We called three companies. Two of which recommended expensive solutions that never made sense to us. ProFlow came out and the owner told us instead of going these expensive routes, just simply replace the toilet first with a higher flow model. He never even quoted doing it themselves. After replacing one toilet, we have had ZERO issues for the last 4 years! Since then, I've used them for minor things and recommended them to others. They didn't try to oversell me like the other companies in town. I would trust anything they tell me at this point and you should too.

We called JD's because we were having difficulty with programming our thermostats and keeping the church cool. They told us about Wifi thermostats and how they could help with our energy bill and the frustration of having the church cooled/heated during various events that came up without someone physically going to the church and adjusting the thermostats. JD's installed the Wifi thermostats the next day. They were very prompt, professional and answered all of our questions. We will definitely call JD's in the future.

They left trash in the yard. Let the faucet cover for out side off and dogs tore it up. Left the door to well house open when he left. Said they would call the next day and haven't heard back. Won't call them back out again. Sorry not sorry

On time. Fixed it without getting a new facet. Great attitude. Great job, Aaron. Thanks

I would definitely recommend Raider Plumbing! Bob and Sam were very professional and took care of the sinks at my salon in a timely manner. We were up and going in no time. Great guys and great company!

M.R.Plumber was amazing. Professional. Kind, knowledgeable and they were very reasonable. Will use again!

Same day service. Great communication and we are happy with the results!! Will be using them again in the future!

Jay Young is the first number I call when I have an issue. They have serviced plumbing and HVAC issues for us. Their crew is the best. Friendly, professional, and experienced. I’m a fan!