Best Water Heater Repair And Installation in Lubbock TX

Ron Murdock was amazing, he was very courteous and did a great job. He answered all my questions and had a great attitude. I’ll definitely use Armstrong again.

I first heard about Gibson Pluming when they donated to a charity event 10 years ago. I have since used their services for the past 9 years, from snaking lines, installing a tankless water heater, installing new faucets, regular hvac maintenance, new sewage lines, and even installing a micro power guard filter with UV light for very clean air. I'm very appreciative of their consistent services, and my heating/cooling/and plumbing for my 60's home is the very best it can be. Very professional service and trustworthy individuals.

Great company. They are very professional, quick, and provide high quality products. I highly recommend this company to anyone needing any HVAC services. A+

I called for an estimate over the phone. The woman gave me a price rage. I decided not to use them because I found someone cheaper. I did not make an appointment for them to come to the house or anything! They billed me for the job!!! They did not come out to the house and do the work!!

Jesse and his apprentice were very professional and quick. They were able to help us the same day as our water heater emergency. They rerouted some shody workman ship of the previous tenant, and we had hot water in no time.

Extremely professional and knowledgeable. I 100% recommend them for any home repairs or sewer/plumbing issues.

Good work affordable prices courteous service.

Very professional had our backed up toilet fixed in no time. They are not only the Plumbing Service Company I use but all my family uses! The best in Lubbock!

Justin is one of those do it right the first time kinda guys. When I don't want to have to worry about it being done right I call the most honest plumber I know. Thanks again Justin for the top knotch service! Im an earned customer for life.

Josh and Zach came out and made quick work of the repairs needed on my water heater, they were very professional and explained everything to me that they were doing. I will definitely be referring a1 plumbing to anyone with plumbing needs.

They arrived quickly and were able to diagnose the problem. Everyone was extremely polite each time we interacted. Tommy came at the end of his work day to finish the installation and make sure everything was working before going home. Truly appreciated the extra mile!

They worked on my sewer several years ago and did the worst job I have Ever seen!!! They cut a place out of my porch on my patio that was about 7' by 3' and did an absolutely HORRIBLE JOB covering the cement back up. They literally ruined my patio and it would cost me thousands of dollars to repair the damage they did. On top of that, they put all the cement they cut out in My trashcan from my garage. They broke the handles on my trashcan where they tried to pick it up to take it out. So, what did they do?? They left my trashcan on my patio with cement all in it. I am a single woman and can't pick up the 50 lb trashcan. Years later and it is still on my patio. They did take one huge slab of cement out to the alley, where they dumped it by my fence. It is still there. I called afterwards to complain and all they said was no one by the name I told them worked there. They did not offer to help fix this at all. Yet, I sure am still paying them the $5000 they did for this total nightmare and slop job. I would not recommend this place to my worst enemy!!! Attached are the photos of the sewer that was placed in my patio. (which previous sewer was in my yard not patio). I did call Synchrony Bank and they stated they paid Mr. Rooter $5400 in August 2016. They are sending me the envoice and contract. The synchrony Bank that I am STILL paying for this job is under my roommates name, which is why you may not think you did the job. I have left several messages for the owner this week with no return call.

They came to my house for repairs under Choice Home Warranty for a claim that I made to repair hose bibs. They came out took pictures and said we will submit this to your warranty company and if they reject the claim we will call you with a quote if I wanted to pay for it. They asked for the $65 copay. I gave it to them. They cashed the check as fast as possible. they never called me with the quote. it was clear when they said if they reject … they meant when they reject the claim. They clearly knew Choice did not cover hose bibs. Yes it is true that they only answered a call but they knew what it was and that it would not be covered. It would have been nice if when they called in the morning to say they were coming if they had just told me that they knew it would probably be rejected do you still want us to come.

Chris and Daniel were awesome! Unfortunately a city accident took out our main line, but these two were efficient and wonderful to work with. They were professional, knowledgeable, and explained the concerns and next steps so I could decide exactly what services I did or did not want to opt for. No one likes plumbing issues, but these two made it all as pain-free as it can be. They even called the city for me on the outside main lines issues, so those problems will be fixed within the next 24 hours as well. I’d certainly recommend them if you find yourself in a crappy situation. :)

Maggie was extremely friendly as was AJ and his team who came out and installed our new ac/heating unit! They got it done extremely fast and even cleaned and swept up the area where they performed the work. I highly recommend B & R for any ac/heating needs!

Always one of the best!

Just a short THANK YOU to Bill and his crew for doing a top notch job.I can guarantee they will not leave till the job gets done and is done right. i would give them 6 stars but that was not a option.
Harold Lane
Lubbock,Texas
1-30-19

Super impressed with these guys. I wish I would’ve gotten their names. They found the issue, were communicative about said issues, and stayed within the declared time frame all while doing a hell of a job. More impressive than that was how well mannered and polite they were. It’s not easy having work done and strange people in your house. It was nice to feel like I had trusted people doing the work. After a pretty good sized job and lots and lots of dirt with concrete work included… they then spent a lot of time cleaning up after themselves, which I was super impressed with. 10/10 in my book. Only complaint came from my husband who used to own a flooring business. Your concrete pouring to prep for tile could use some work 😂 Overall… very satisfied.