Best Heater Repair in Lubbock TX

We've called them out for both heating and a/c repair and plumbing issues and have gotten great service every time. Before we had to have a major repair, the owner came out to make sure that we were given an accurate quote. They have always taken care of us promptly, the staff is super friendly and their prices are the best in the city.

Jonathan did a great job. Did a good job explaining what was wrong and a guick service.

Routine service on annual contract. ( Young man, NATE new nothing about how to fix our problem). He left and another technician, Isaac Hernandez came. He fixed the problem in just over one hour. Isaac was very efficient and neat with his work. Very Knowledgeable and friendly. Completed his work while here.

I had a humidifier installed on my furnace. Scott helped me with all the details and didn’t pressure me in any way. Joe did a great job on the installation and talked me through operation. He always cleans up after his work. I’m very satisfied.

These guys are your once stop shop for all AC and heating services best part about it was able to finance!

Service team was great but the receptionist Karen Turner was awful! She does not display great customer service. I received a call back for an appointment time to be scheduled. She relayed to me that they could be there first thing in the morning at 9. I told her that that would be fine as long as they were here right at 9 so that someone would be home in order to avoid scheduling conflicts with work. She then asked me how can you ask someone to be there right at a certain time? I kindly asked to her to not take what I was about to say offensive and the proceeded to explain to her that if a company or business schedule's an appointment then I would hope and expect them to honor it she then got upset and tried to play down the situation. I asked her if I could speak to the manager and he was not there. I then proceeded to get her bosses name and number and she informed me of the bosses name and then rudely imformed me her name and went on to say that she was the mother of the boss. Whether or not an individual is related to the boss that does not give them the right to belittle and treat others rudely and I will not be giving a company that encourages this behavior my business.

Great guy to come to my family’s home and find what needed to be fixed and get it’s done no questions asked, great individual. If anyone has plumbing issues definitely call him.

My technician replaced my water heater. They were quite affordable and very clear with their rates. I would strongly suggest this firm for any future plumbing issues because their service was really professional.

If y’all have any issues, be sure you reach out to Flatland Plumbing. Amazing Company, and Juan Luis was very professional and resolved the issue on the spot!! Y’all won’t regret it!!!

Excellent people and service, very professional

Justin and his company are amazing. Their service is exceptional they were able to diagnose my problem quickly and resolved it as quickly.

I will be using their services in the future and reccomend them to my family and friends.

They repaired our urinal where I'm employed and two other plumbing companies could not repair it. Very knowledgeable, very professional and kind, exceptional quality service. We were so impressed. Then we had a leak in our home from our ceiling..we didnt know what to do and couldn't find where it was coming from. They came out as soon as I called and found the leak in our refrigerator water line...was chewed up by a mouse. We were so grateful and thankful the leak was found and repaired. We've never had a plumber that took great care of us. Thank you.

Good work affordable prices courteous service.

They cleared a blockage, diagnosed the problem, and contacted the company that caused the damage.

They were always early, quick, and professional.

In a situation where I felt helpless .., they helped!

My water heater warranty required a licensed plumber to install the unit. Placed a call and had Shawn from Mr. Rooter out first thing the next day, he very quickly performed an accurate estimate at less then is common for this job (learned from online research) did an amazing job and worked very quickly. Mr. Rooter will be my first call for any further work on my home. Very good experience.

They came to my house for repairs under Choice Home Warranty for a claim that I made to repair hose bibs. They came out took pictures and said we will submit this to your warranty company and if they reject the claim we will call you with a quote if I wanted to pay for it. They asked for the $65 copay. I gave it to them. They cashed the check as fast as possible. they never called me with the quote. it was clear when they said if they reject … they meant when they reject the claim. They clearly knew Choice did not cover hose bibs. Yes it is true that they only answered a call but they knew what it was and that it would not be covered. It would have been nice if when they called in the morning to say they were coming if they had just told me that they knew it would probably be rejected do you still want us to come.