Best Repair in Louisville KY

John and his staff are EXCELLENT at what they do. Our company uses him regularly and know that we will get a quality job at reasonable prices.

Great work by the technician, but the scheduling was a huge problem; my window for service was 100pm—400pm, but my technician did not arrive until 520pm; he apologized and said he would make sure that doesn’t happen again, and that the customer would be informed if the technician was running extremely late

Nevertheless, they addressed their scheduling procedures a sign of a great company

extremely rude and unprofessional to customers

The response from Parker plumbing and the tone of the response is exactly the unprofessionalism that I received from this company. There are many other plumbing companies that treat customers so much better and with respect to a customer. See their REVIEWS on Yelp and BBB as there are more complaints on this company. If I had seen those first I would have never even wanted to use this company. The company was so rude to me that they yelled at me that if I wanted their service I would have to wait sometime next week. Do yourself a favor and call another company.

Don't use this guy! He will charge you 3 times the amount of a professional plumber. During the remodel process of 2 bath rooms and reset an old water heat he wanted over $ 2,100.00 for the work. Not only was it way to high, the job leaked, values were set wrong and it pushed us back getting the job done. We had to tear out drywall and the rear surround of the shower stall so he could fix it! FYI, we supplied all materials outside of $ 100-150.00 in parts. This guy is a joke!

I set an appointment 2 weeks prior to the appointment. I waited the entire day for them to show up. They called at the end of the day saying they could not make it. They said it would be sometime next week. I declined.

These guys are great!

I could not be happier that I found Rodney Terry Plumbing. After countless plumbers coming out or not interested in touching the issue, Rodney Terry plumbing stepped up. Upon purchasing a new to me home, I had severe issues with sewage smell in the house. They were able to uncover 2 issues and fix them both quickly. Matt and Isaac were amazing! They are friendly, listed to all concerns, talked through all potential issues/solutions. They were very up front and honest. Their pricing is very reasonable for the high quality work that was completed. Another side note, Tiffany their office team member is amazing as well. She was always quick to get me answers (although I felt like I was probably annoying her:) ) Overall, I am super satisfied. I will definitely us moving forward and have already recommended to a family member.

Not thrilled with the office support. Dealing with the company for 2months and the issue was not fixed. The service men were awesome, very polite and willing to work overtime to resolve the problem. The office made them leave because they had to move on to the next appointment. When I called the office to ask if the guys could just finish the job, the manager said, sorry, I have customers who don't have water, we will just send another team out to you tomorrow. As if my appointment was not a priority. The 3rd set of workers came out, capped some pipes and issue still isnt resolved. I paid the bill and ended my business relationship. Again, the service guys were AMAZING!! My isssue was solely with the office staff. Good luck.

Nick has been our go to plumber for 10+ years. Always professional, on time and communicative! Today, New Years Day, he walked my hubs through the process of getting our pilot light re-lit over the phone (hubs has tried for over an hour). Can't say enough great things about Nick, highly recommend him to all our family and friends!

Mike was great! He was quick, friendly and knowledgeable. I would recommend!

We choose to thank all of the Avantel Plumbing of Louisville KY Plumbing workplace team of workers and technicians for all their tough work, getting the job executed correctly, friendliness, and professionalism. Avantel Plumbing of Louisville KY did a couple of distinctive repairs inside days of one another. They constant a bend pipe without delay below our toilet. We have been instructed this was once constant by using some other plumbing enterprise in the past. We are in the manner of promoting our residence and observed out there was once nonetheless a crack from the inspector. Dustin and Justin labored very difficult to make certain this ongoing difficulty used to be constant and constant correctly. We additionally observed out that our washing computer spigots have been dripping. Avantel Plumbing of Louisville KY was once capable to get that scheduled proper away too. Dustin did a extremely good job fixing these as properly (in the center of a snow storm at that). We wanted to get it finished shortly - and it was. To say that they have been extraordinarily honest in their pricing is an understatement. As a count number of truth they may want to have charged us greater than the estimated rate due to the fact the job used to be greater difficult than they anticipated. The important cause is that the pipe is in a very small crawl space. Any different plumber would have charged us notably more. I had conversation with Liz and different workplace personnel and they have been all expert and very friendly. Which is, unfortunately, nearly unheard of these days. I cannot say adequate exact matters about Avantel Plumbing of Louisville KY Plumbing and will be recommending them to all and sundry I know! THANKS SO MUCH, I APPRECIATE YOU Avantel Plumbing of Louisville KY.

Best plumbing company in Kentucky