Best Tank Jetting in Baltimore MD

Dan is thee Man! He was responsive, knowledgeable, and efficient. He did not try to upsell me on any aspect of the job and offered a quality recommendation for next steps in repairing a broken underground pipe. 10/10 would recommend! Save yourself time and money by calling Dan!

I usually do not write reviews for any company and service. But this company, Michael and son, made me to write it because of its devastating service (A/C issues). So, I am taking my time to review this company in detail, step by step. The owner and the new customers should also know about this. This company does not even deserve this 1 star that I am giving.Service:This is the major part. The technician came in to look my AC system and, he could not figure out the problem in my AC system. So, he tried to sell me a new unit and also their home care service, which I rejected. After that, he pointed out that there is a problem in fan motor. They suggested me to replace fan motor. Then I told them to replace the fan motor if that will resolve the issue. They gave me quote of $845 just for replacing the fan motor which is ridiculously high (In my research; that motor costs no more than $200). In my case; I had an urgency to repair the AC, because my wife was 8months pregnant at that time and temperature was above 80F that week. So, I told them to replace the motor even though the cost seemed high. They ordered the motor and took 10 days to arrive. And after the part was arrived, they gave me an appointment a week after. After a week, they replaced the motor. However, it did not fix the problem. And again; the technician told me that the TXV (a valve) is not working. It needed to be inspected by an TXV expert technician. So, I needed to make another appointment for inspection of TXV. They gave me an appointment a week after. But the technician did not show up on the appointment day. I called in several times, and after few days, they sent a technician. Then the TXV expert inspected the AC system and told me that the TXV valve needs to be replaced. They gave me a quote of $1800 which seemed quite higher (In my research, the parts itself for TXV cost no more than $200). Since I was in urgency, I accepted the repair cost and told them to fix as soon as possible. They ordered the parts and it took about a week to come in. And again, about a week to get an appointment to install the TXV. It has been over a month. Finally, the part arrived and, they sent a technician after a week to install.The technician who came in this time was fortunately experienced and honest, and he fixed the AC in 5 minutes without replacing any parts. My AC was overcharged with the refrigerant and he made it working just by dumping some excess refrigerant from the system.Now, my AC is working fine. It almost cost me about $1800 for nothing. And it also took them more than a month to fix the AC which was a very simple fix. I am surprised how they did not catch that problem in the beginning.Customer service:Not very cooperative. There was a lady, I forgot her name, was rude. I called in customer service 3 or 4 times to talk to the manager. Every time I called in; she would tell me that manager will give me a call back tomorrow. I was waiting for the manager to call me but he never did. Sometimes, I just got hung up by someone in the customer service when put on hold. And every time, you call in, you have to explain all the details from the beginning.Appointment time:Even its an emergency; you won’t get appointment right away. You will get an appointment after weeks. And even if you get the appointment; don’t be surprise if they don’t show up. It happened me twice. The technician had a follow up visit, but he never showed up. Even if you call back; they will tell you that they do not have enough technicians and will try to reschedule.Bottom line: Not professional, Delay service, Overcharge, not cooperative, very disappointing and frustrating service.I regret so much choosing this company.So, everyone, be AWARE of this company !!!!!!

It was raining in my kitchen and Horizon Services saved the day!!! The technician that came out was very professional and he explained everything in detail. The work was of the highest quality. I would highly recommend Horizon services to everyone.

Great company with top quality work. Will absolutely call again in the future for any plumbing problems.

Geo Plumbing service were professional, gave me a specific time frame so that I did not have to wait around all day. They resolved the issue without incident. They are courteous, friendly, and respectful. They have great work ethics and they are honest. I did not get the run around from them.
I want to say thank you.

Joe and Damond where amazing

Steve is the man there

I paid $730 when a guy came to snake out my drain, and he told me the price included having someone come back and put a camera down the line to assess the root problem. But when I called to schedule this, I was told your policy changed 3 weeks ago and that it would cost me $800 for the camera.

I just wanted to thank Empire plumbing and heating LLC for the excellent job they did at my house.
They installed a gas line for my new gas stove and also I had drain work done. They were very clean, friendly, professional, kind and really helpful !
I highly recommend this plumbing company.