Best New Construction Home in Baltimore MD

Ace Plumbing helped me out last minute not once but 2 times in the course of a week after having been disappointed/given the run around by Home Depot. They installed new valves in a gas line to bring it up to code and installed a new washer and drier. The price was extremely reasonable and every plumber that provided service was professional and courteous. I will be calling them again should I have additional plumbing requirements.

After doing plenty of research on plumbers in Baltimore, I called this company because of their customer reviews. I called on a Tuesday morning because my basement flooded Monday night. They said the soonest they could come was Wednesday morning and would be here between 9 and 9:30am and would call when they were on the way. at 9:15am I hadn't heard anything so I called. When I called they had no idea what I was talking about. No idea of the appt or the project. So the EXTREMELY RUDE man on the phone (I think he said Mark Butler) told me he would try to find out IF someone was coming. I said IF???? He responded that there were a lot of people there and he didn't take the order so he doesn't know if someone is coming. He was rude and nearly yelling at me because I was questioning IF someone was coming and not when?? He called me back and said someone would be here around 11:30am. That time was not as avail for me and the fact that the company was so unorganized no one knew what anyone else was doing and especially because I have never been talked to like that from a vendor - I decided to start from scratch and look for someone else. I am disappointed and upset that I did my research, waited with my basement in this condition so I can work with this company and now I am starting all over again - but I think better then that then enter into a job with a company that does not have their stuff together and then yells at the customer when they ask questions. I don't have a company I recommend yet, but I don't recommend calling this company.

This the best plumbing company in Baltimore city to call. Very pleased with all aspects of my experience with Empire plumbing company. Highly recommend!

My warranty company assigned Ray’s plumbing after two others and they were extremely knowledgeable. Very respectable, reliable and overall a great experience for having my first plumbing issue of a new home. I would highly recommend and if I have a plumbing concern come back up, I will reach back out to him and his team.

Very professional and reasonable.

Ira did an awesome job clearing out our drain and went over every aspect that will help us maintain our drain going forward! He was professional, friendly, and downright cool as a cucumber throughout the entire process.

The best service ever. This company is fast, efficient, professional and very competitive with pricing. Very hard finding good and solid contractors. I definitely would recommend…

P-trap leak prevented me from doing laundry. I called Empire Plumbing & Heating LLC and was greeted by Spiro who removed the old trap and extension tube and replaced with new PVC parts. Spiro's work is exceptional and I have peace of mind knowing that he stands behind his work. Thank you for a job well done, Spiro!