Best Heating Equipment Repair in Baltimore MD

My heater went out during the night, so I called Fitz first thing the next morning. They were at my house within an hour, diagnosed the problem, then got the part we needed, and had it repaired just a few hours later. I was impressed by how responsive, knowledgeable, and kind they were! I will definitely call them again in the future.

Michael the technician was great. He was very professional and thorough in the inspection of the a/c unit. He was on time and used proper PPE during the visit!

I have been a homeowner for 30 years and have hired many service companies . I would say that BMC is awesome. They were friendly, prompt and did everything they said they would do. No negative surprises. The tech was very friendly and experienced. He saved me thousands of dollars by being honest and trustworthy . I hired BMC to get a second opinion and am glad I did. I have a new HVAC service company!

Service provided: Flushed hot water heater. Good job. Professionally done.

If I could give them no stars I would. I called ever hour for 8 hours on their emergency answering service line and got updates 6 times that they would be coming for my emergency
That night. At 2am the service said the man on call was in sykesville md and that he couldn’t come until 8am. No update hours and hours later and then when I called at 7am and their answering picked up again they said he was ON HIS WAY IN to the office and I would be the first one he would call. I called again hours later and was told no one could help me because I didn’t BUY my hot water heater from them or else they would have made an acception. Meaning, they would help someone who gave them previous business but not someone willing to pay an arm and a leg for EMERGENCY flooding in their basement for 12 hours. I could have made other arrangements hours and hours prior and was literally told that I was lying about what the answering service told me by the rude man who was not even willing to help me at all. WORST CUSTOMER SERVICE EVER!! My husband works local radio and I will have him tell the same story to make sure everyone knows who couldn’t read this. Completely shocked that they couldn’t hear my situation and understand they needed to help someone in need with an emergency.

We were extremely satisfied with the service provided by Mike's Plumbing and Heating Service. The service specialist, Will G., was very professional and answered any questions we had concerning the service. He even offered some very good advice that might come in handy later.

Quality of work is superior

Dave has provided plumbing services for us for more than a decade. Everything from bathroom plumbing to water heater installation. He is very responsive, reliable and trustworthy and his pricing is very reasonable. Highly recommend!