Best Heating Water Filtration in Baltimore MD

Very fast response time of less than 25 minutes. The technician correctly identfied the problem and fixed it! I am extremely satisfied with this service!

Well, I cannot attest to whether their plumber would have actually done good work, but I can share a cautionary tale about my experience with the company. I had a leak in my hot water tank and after calling a few places, Horizon could make it to my house the fastest (next day). They called and said he would be arriving soon and almost 1.5 hours later we had an orange truck at our house. Not the worst thing, but not the expectation given on the phone. He said we needed a new tank and that the cost would be $2464.We were told we could get a discount for purchasing a service plan, and it would be 15% off. I looked at the numbers and said that's 13%, not 15%. Assuming he just wrote it down wrong, he went back to his book and on the printed literature from his company telling him the price, it was the amount he had written. After I checked my mental math and proved that it was in fact 13.1% not 15%, another red flag flew. The price seemed high even with the 15% discount (that I had to pay to get) so I said we would pay the fee for them coming and look around at other places for a better price. That's when the plumber offered to come and do the job on the side for $1000 less. He said he would be there on Sunday morning at 10:30. In the end he never showed up. What's weirder, he changed his name on his voice mail, like I wouldn't recognize his distinctive voice, and shut off his phone and mailbox. What a coward. All it would have taken is a simple, sorry, gained some scruples and decided not to screw over my boss. But, no. Moral of the story is, Home Depot has a contract with D.W. Bahr Plumbing and they came right away and did an AWESOME job for $1800. I would recommend using that service.

Very knowledgeable and courteous. Did a wonderful job cleaning up. Highly recommended.

The plumber's dedication to perfection was obvious as he began his task. This plumbing company is highly recommended!