Best Emergency Service in Lincoln NE

My water heater went out and was running/leaking water. I called Biggerstaff and they sent someone out right away to shut it off. The very next day I had a new one installed. They were friendly, fast, and efficient! I also called John Henry's but they were $300 more expensive and didn't have scheduling that worked, I'd have to wait longer. Great experience with Biggerstaff! Will use from now on and highly recommended.

I Called early received 2 quotes over the phone ( water heater size)and had it completed within a few hours. Everyone was friendly and helpful. We appreciate the good service.

I asked for an estimate with Costco for a new air system. Not going to lie I was really nervous when John Henry’s was the one that called. I have heard a lot that they are super expensive. Jon came out and went over our system and said I’ll be right back with some estimates, I was surprised that he was going to put estimates together and go over them in just a few minutes. He spent time answering my questions, reworking estimates, and add a new furnace to see what it would be to just replace the whole system at my request. To my surprise it was cheaper than the company we originally were planning on working with. We got our ducts cleaned the day before the install (I feel terrible I can’t remember their names) but they were so nice and explained everything they did. The next day Justin and Sterling came to install the new system. They kept me updated the entire day, when they were leaving to go put together duct work at the shop, turning on the furnace where I would smell burning, and when they were finishing up and could walk me through everything. Needless to say I am just impressed with everyone. Every time someone new came to the house they would introduce themselves and either take off their shoes or put shoe covers on. I can’t get over the level of customer service I experienced during this process. Customer for life.

The Star City Drain Services repairman (Kyler Keim I think) quickly assessed the problem, fixed it efficiently, and helped with
another problem that turned up gratis (!). Professional,
courteous, Sincerely interested in doing a good job at a good
price. I will be back next time I have a similar problem.
Excellent!

Kevin came out same day to look at our sump pump, gave me a quote and then was able to come the next day to install it. He was knowledgeable, professional, and timely.

American Professional Plumbing was great! I called to make an appointment for my kitchen sink, and they were there within the hour! Very professional and friendly. HIGHLY recommend!

Have been calling on Matt and his family to assist with drain issues for several decades now. Having been a contractor myself for 10+ years. I really appreciate the speed and knowledge Matt's provides everytime. Allowing me to make quick, and informed decisions on my situations at hand. Thanks to your family for taking care of mine for so long!

I called because my second floor bathroom wasn't draining, they came and told me it was the main sewer line, they cleaned it and said that will fix the issue, unfortunately that didn't fix the second floor but it save me from having water damage on my basement due to sewer backup. Mark The owner of Roto Rooter called me to apologize for the inconvenience he was very professional and friendly.

Good prices. Fast and looks good

Had a wonderful experience with everyone that works here. We had some plumbing and sewage issues and it took a long time to figure out the problem. But they did an amazing job coming out and fixing it and a timely manner. Very respectful of our property. Can't thank them enough for doing such a wonderful job. Definitely will use them in the future and recommend 10 out of 10 that you do the same.

Needed a part. They had it on order and called right away when it came on. Great phone service.

Amazing customer service, friendly staff, and overall fantastic experience! I recommend this company to everyone I know with plumbing issues or questions.

I would actually go lower than a 1 star because that's how this company treats customers. If you charge a customer $800.00 for 20 min worth of work for a floor drain then something isn't right or fair!! And to top it all off had to go back out for the same reason within the same day and was told it is because the washer pushes water out to fast. NEVER USE THIS COMPANY!!!!!

One of the Van's hit my mailbox and the office person doesn't seem to care about damage on my mailbox. Manger kept on lying about it.