Best Rooter Service in Lexington KY

Great people and great service.

Lex Rooter finished a job for me that another plumber didn't. They were quick, very nice and personable. I dropped a star because of price; they charged me a higher of two possible fees, even though the toilet had already been removed and it only took about 10 minutes to clear the drain.

I had a huge job, and I could not have asked for better quality service. Mr Rooter (David) showed great attention to the smaller details, and did a great job at explaining step-by-step what was going on, what was needed, what the options were, and what the best courses of action would be. As with any large job, there were some scheduling hiccups along the way, but they were sorted quickly and mostly seamlessly to me (as a homeowner.) I would very much suggest them for large or small projects.

The main components of the job: reroute drains from septic to sewer, replacing all drains, and draining and filling old septic tank. remove all steel inbound water lines (including supply from meter), replace with pex. replace and move water heater. replace all faucets/fixtures including shower. change outside hose bibs. replace sump pump with newer model.

Basically, I wanted everything that could be replaced to be replaced--it was a complete rework of the plumbing system, with the goal of not having to think about it for at least 20 years. In the end, moving the water heater was not a good plan--it would have caused more issues than it would have fixed. I mention this because I really appreciated how well the issues and options were explained. If it had been moved, the loss in square footage would not have been worth the gain of moving the appliance. Instead, the water heater was re-worked where it was and brought up to a better standard. David also reworked the drain on the dishwasher, and put in a better system for the icemaker--things about which I would not have even known to ask. I truly couldn't be more pleased with the quality and end result.

The quote I received was inline with the other quotes. It was slightly higher, but offered a much longer (2 yr) warranty--which goes a long way toward my peace of mind.

Called and got two separate quotes to repair my split system. The first company shows up and looks at my system says it's 12 years old you need a new system quoted $7000. Bluegrass rooter arrives and it's the owner of the company and he starts testing capacitors, test the fan motor, trys using a hard start capacitor, he tried replacing another capacitor. He tells me unfortunately the compressor is shot and I would need a new one. I gave the job to Bluegrass rooter because he actually troubleshot the problem and honored his quote at the end of the job. I will definitely be using him for future issues.

Had royal flush to come and unclog main drain they did and left it cut in half now I'm the cleaning up the mess . Thanks Bruce you are a big help.

Work seemed fine and were personable however they never followed up when they stated they would.