Best Electric Water Heater in Lexington KY

Quickly isolated the drain line problem and recommended a permanent fix for a re-occuring problem.

Derek, the manager of the shop called me back before they opened. He got me scheduled right away. The technician showed up on time, two hours after I made my initial call. Ethan was finished in a timely manner getting our water heater replaced. He cleaned his work, went over the scope of what he did, and thoroughly checked to make sure work was done correctly. This was my first experience with PSI and will continue to use them for all of my plumbing needs.

Dean was wonderful. He came quickly when the pipes bust back in early 2015. (I've used him ever since) He fixed the pipes quickly and then he offered to come back when it wasn't after hours pay.. Which I thought was extremely thoughtful given most business take as much as they can get! He came back immediately. Was always efficient and on time, very thorough. I have called him for every problem we have encountered since. Each time, same thing! Professional, humble, great pricing, excellent work! Would highly recommend to ANYONE! Not once did I ever feel overcharged for the amount of work he did! (And as consumers we know house calls are never cheap!.... So that is saying a lot!)

Tim is a great person and he's very experienced and knowledgeable. I've used him for years now. I wouldn't use anyone else.

Tyler was polite and pleasant, and most importantly, knew what he was doing. He was able to replace the pump in a couple of days, and it's working fine.

Wow! I have never been so impressed with a plumbing service!
I am in charge of getting our HOA's backwater valve cleaned each year and our old plumber isn't doing this kind of work anymore. I called King's Helper and the call was answered right away....no answering machine! I tried to explain what I wanted done but I was not explaining it very well since I had no idea what I was talking about. King's Helper actually called the past plumber for me and figured out what I wanted.
Jonathon came the next day and cleaned our backwater valve and all is well for another year. I will call King's Helper for ANY of our HOA's or personal plumbing needs in the future. I cannot say enough about how nice and helpful King's Helper was.
Easiest maintenance call I have ever made. Highly recommend !
Susan ( Providence Road HOA Treasurer )

The service was exceptional and they were extremely quick to come out and get the job done for me. The absolute only thing that I was not happy about was they were crazy expensive. They would have easily gotten a full five stars if their pricing had been more reasonable. I'd like to acknowledge that the service technician that they sent out was fantastic.

Work seemed fine and were personable however they never followed up when they stated they would.