Best Lavatory Faucet in Kansas City MO

I have used Connelly on and off for over 5 years. Always lived up to the professional 5 Star rating until I had them do a repipe old galvanized pipe to pex and new hot water heater install. Once Brain finished up the job everything was working
properly except the hot water pressure for the kitchen faucet. I was told by Brain it’s your faucet causing it from build up and you need to replace it. So I agreed to spend the extra $300 on top of the $3,000 plus of the repipe and water heater install for a new faucet. Thirty minutes later new faucet and still bad hot water pressure. Brain then told me well at least it’s a little better than before. You just installed new water lines and new hot water heater and still have bad hot water pressure unacceptable for $3,000 plus bill. The day after the install the solder joints on the new hot water heater started to leak. They sent Blaine out to fix them the next day. All was well until two days later another solder joint started to leak. Blaine came back and fixed the leaking solder joint again. Everything seem to be fine for a few months after the install until I started noticing a sewer smell coming from my crawlspace. Called Connelly and they sent Quinton out. Quinton arrived and flashed a flashlight in the crawlspace opening and said I see no problem here but I do notice your sewer vent stack coming out of your roof isn’t to code and should be extended. Like a fool I agreed to having it extended to the tune $300 for a 3 foot piece of schedule 40 and Fernco. Sewer smell never went away and after having another plumber actually investigate further a section of my sink drain was drilled into by Brain during the pex install. I will state that Connelly did reimburse me for the ridiculous sewer vent stack diagnosis
and the cost of the plumber who fixed the pipe that was drilled into, but they have not gotten my trust back. The sad thing is Steve would never talk to me on the phone when we had all these issues only communicate via Email. How can you own a small business not talk to your customers over the phone but Email only. I wanted to love Connelly Plumbing but just can’t.

Kyle from Devoted Plumbing installed a Phyn Plus whole home smart water monitor in my system, and it was done so conveniently and professionally. No mess, and no fuss! 10 out of 10, would use again.

So our air was out, I care for my 81 yo mom and the temp outside was horrific so I had to use their service. They charged me $350 for a $25-60 capacitor. So their mark up was 300% on the capacitor. I think it’s awful to charge an elderly woman such a high price mark up. My mom couldn’t go with out air with her health issues. My regular AC guy was out of town and when he got back I told him what they charged me and was astounded. He’s the one that told me how much the part cost. The guy was here for maybe 15 minutes. Plus a $69 service call fee. They are a rip off!

We called them out for a clog in our upstairs restroom. Great unclogged toilet. But flooded our basement because the clog was still in our pipes. Called them back to unclog the line completely. Charged again. Even though it was for the same issue and same day calls. Less than a week later the upstairs restroom was still clogging up. Called them back to fix said issue, again. Came, charged us again, tore up our less than 1 yr old toilet and left. No recommendations, no notes on what could be causing it. I will NVER use them again. Clearly, there is an issue and instead of being proactive they clearly just to charge for each call. On top of all of that, their receptionist Hannah is quite the rude little girl. She should NOT be in customer service.

Inception Plumbing is fantastic! I called in the morning around 8am and was scheduled for same day service. The plumber arrived on time with a notice before arrival and did a thorough job explaining our issue and the possible solutions and cost for each. We elected to fix all of the concerns and all we’re fixed the same day. Excellent service, clean job site, and friendly customer service. I can’t recommend Inception Plumbing enough to meet your needs!! Give them a call now!