Best Heater Problem in Jersey City NJ

Professional, responsive, super honest, problem solved same day. We had a pipe under our kitchen sink that was leaking pretty badly. I called on a Friday morning and spoke to Omar, who offered to come the same day.

In addition to the rapid response, when Omar came to diagnose the problem in person, he played around with the pipe and realized it was a pretty quick fix. So even though we had already agreed on a price for more serious work (based on videos I had sent him when we first spoke), Omar spent 10 or 15 minutes fixing the problem and refused our money.

That kind of honesty and generosity really stood out to us and were greatly appreciated. In industries like plumbing (or auto repair, etc.), the consumer usually doesn't have the knowledge to know exactly what's going on, so we rely on trust. And in this case, Omar was so honest and customer-focused about the problem (an easier fix than originally anticipated) that he gave up money and made the quicker fix for free.

We are greatly appreciative, and while we hope we don't have any leaky pipes again soon, we will definitely reach back out to Omar and team.

The plumber's professionalism and attention to detail were evident throughout the plumbing project. From installing a new water heater to fixing a persistent leak, they left no stone unturned. A reliable choice for all your plumbing needs.

Didn't even try to work on scheduling a time. Just said too busy. I'd say you should not advertise yourself on the internet if you're fully booked to the point where you can't even have a conversation about about scheduling a time.

The technician who helped me was professional, polite, and walked me through the water heater repair process from beginning to end. He did the job quickly and left zero clean up.

Best licensed plumber in Jersey City! Came to our restaurant and fixed everything in our kitchen!

Very professional, courteous and skilled. Would highly recommend them!

Many Thanks To Roto-rooter and John (tech 2429).Major problem with drain and called for Roto-rooter. John was there in less then 2 hours and was able to clear major clog in pipes. Thanks Again!G.Carter

Carmine went above and beyond to get my water heater replaced and installed. I would highly recommend him for your plumbing needs.

Total scam..bad job..i dont recommend

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink.

We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left.

When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke.

Great business model, old as time. Make something worse, and then charge customer to fix.

I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said we don't have record of sending anyone. We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.

Service was easy to schedule and the technician arrived on time. He was very professional and courteous. He explained the process he went through to ensure our system was operating optimally and safely.

Been working with Tom of Bargotti Plumbing and Hvac for over two years now - - since we bought our first home in Jersey City. Tom is always fast to respond, diagnosis, any quickly service any issue that arises in our home. He has helped us with problems with piping in our radiator heating system, NEST installation, getting a new water heater when our old one burst, and other problems with plumbing in our home that came up since we moved in. On top of being knowledgable and professional, Tom is also a very nice guy who we enjoy seeing when we need to have work done. It seems more like having a friend come over when we see Tom than someone coming over who needs to service our home. We have referred him to neighbors and friends in the area who have also had great experiences using his services. It feels good to have a trustworthy plumber in the area who we can count on if anything in our home goes wrong - or just needs to be upgraded. I would recommend Tom with enthusiasm to anyone who is looking for a plumber or HVAC system/repair in their home. He is the best.