Best Air Conditioning Tune in Austin TX

I had read the reviews and thought this would be a good company to deal with. They came out when they were supposed to an gave me quotes on all the work I needed. The prices were high but not outrageous. Then I started asking for more details on price. They wanted to charge me $175 dollars just to turn off the water. That is beyond ridiculous. The city will do it for free, or I have a shut off valve it takes 2 seconds to shut off. Now they did offer to remove it after I complained but I was like no thank you. No telling how much they up-charged me on the other work. Very glad I did not use them had another plumber do all the same work for less than half the Radiant quote.

I found myself calling for A/C emergency service. Abacus actually answered the phone. Joe came out and diagnosed bad compressor. No charge for the visit. I was promised a compressor repair estimate. Next day I was told no compressor could be found for my unit. I called myself with S/N and model number in hand and immediately found four in stock. In the meantime I received my Abacus emailed estimates for complete unit replacement. One came in about $10 grand and the other 15. Since my unit was still cooling at night I decided to get a second opinion. The morning of that appointment Joe called. I asked for the initial promised estimate for compressor repair. My response on call back from Joe, was that his manager refuses that repair because of liability issues. Looks like I am stuck with replacing the whole unit, right? Wrong. My service for second opinion finally arrives. Clogged drain line. $178 to blow the line. Beware of Abacus A/C service. They are selling units, not repairs.

Adam was helpful and will be calling again!

We got 2 HVAC units installed last Feb, before the big freeze! We were happy that we stayed nice and warm during that time. They followed up for a check up this month. All is well. They are very good at communication.

Totally recommended. First, the unit was not cooling. I didn't have the liquid (Freon) to cool. They explained to me everything they would have to do, then they had to replace some coils (on a new system). That was working perfectly, I am very grateful to Turbo

How refreshing to get an immediate call back, super clean cut, very knowledgeable young man named David would not rest until he solved an electrical problem that was due to someone else's poor work

I received service from Tom and Jonathan. They were so helpful and friendly throughout the time they were at my home. If I ever have a plumbing issue in the future I am 100% going through Honest Plumbing. Thanks for the help!

Salesperson Quinton and installer Sam were both very knowledgeable and professional. I received good communications from office and the doc u sign process was easy. Installer showed up, as scheduled, on a Saturday and called an hour before his arrival. May have been able to find less expensive labor but quality and customer service go a long way in my book.