Best Plumbing Inspection in Aurora CO

Dave was the best plumber I have found in years. He worked his butt off and cleaned up when he was done ...I Well ask for him on my next job.

Done in 2.5 hours including going to pickup parts! Great job!

Great job.

High 5 responded promptly when we had a water leak on a Saturday. The customer service and professionalism was top notch. Josh communicated well and was very polite and respectful inside our home. Josh was skilled and efficient. Prices are a bit high - otherwise I would give five stars.

We gave a 2 star rating because we felt the business was not transparent about pricing. When I called to schedule I described the issue and asked for a ballpark quote on what it would cost.The woman on the phone let me know that pricing would be disclosed in the field. I insisted several times that she at least give me a ballpark price and she told me she could not and it had to be done in the field.Once the plumber arrived he informed me they have a minimum charge of $220 on top of the $49 trip charge. This is easily something they could have been disclosed during the appointment, which they chose not to do.When he went to give me a quote he quickly pulled pricing up on an iPad. This further showed they have centralized pricing accessible by any internet connected device.I can only assume it was a conscious choice by the business to not disclose pricing before a technician gets there in the hope that somebody will just bite the bullet and pay the cost.We also compared their quote to quotes we have gotten in the past and it was much more expensive.The plumber who came was very professional and we enjoyed him. Unfortunately we will not do business with this company due to the lack of transparency.

Do not hire this company. I’ve spent close to $50k with these guys over the past 3 years to replace a boiler, sewer line, and have some repairs done in laundry room/bathroom. Kodiak, a project manager, has me bent over a barrel right now because they agreed to move plumbing lines in my bathroom, I paid them $14k, they started work and then said they actually couldn’t move my boiler lines without repiping whole house for another $30-40k. I reiterated they agreed to perform the work, they inspected the exposed lines before agreeing to work, and they are the ones that recommended and installed the boiler 3 years ago ($15k) because of the low cost to maintain, they should have known before taking my money and starting this new job. I’m also frustrated that the initial reason for replacing the sewer line was water backing up in basement, which continued after they replaced the sewer line for $17k (which I questioned needed replacing several times after watching scope)! Kodiak swears to me they’ll make it right and aren’t ripping me off, but has since gone radio silent and passed me along to Billy the supervisor. Billy says he can do 10% off the last project, which I told him is crazy bc they hadn’t completed the work and I expect them to do what I paid for. Billy then said maybe I should just replace my steam boiler since then I wouldn’t need the lines at all. I asked Billy if he’d buy back the steam boiler they sold me 3 years ago, which he would not. I told Billy I’m planning to have another contractor come quote the job to fix their mess and then take them to court to recoup my money. Talked with Billy 5/19 and he was going to take the weekend to think about a solution and call me back Monday 5/22. It’s 5/30 and I haven’t heard back from him yet. I wish they’d just do the work I paid for and treat me fairly, but that is the opposite of what I’ve repeatedly experienced with this company. Save your money and look somewhere else!

Flow-Rite has helped me with numerous issues in my home. Some that were complicated and one that was not all that complicated, but I had 4 different plumbers look at a leaky shower and they all had insane quotes to fix it stating it was some major issue. Flow-Rite came out, and fixed it easily and without any fuss. They confirmed it was the exact issue I thought it was, a cartridge installation issue. Other companies and plumbers were quoting me $600+ stating it was everything from needing to replace an entire water line in the wall, to needing to gut my whole shower. Obviously, Flow-Rite came in and didn't try to up-sell me on unnecessary repairs. I trust them 100% and I'll never go to a different plumber ever again!

Excellent service, professional, very reliable 100% recommended

Exceptional rates and outstanding service -- whether it's during business hours or after! We love working with them to keep our residents happy and are appreciative of their communication and coordination with tenants. Highly recommend!

Such a great expiernce, was very helpful, honest and very friendly. Will definitely always come back for any plumbing needs!

Pedro and his guys were exceptional! I recommend them with the highest rating possible! I had a blocked sewer in a rental condo, and had hired a rooter service that could not clear the sewer drain but charged me hundreds anyway, so I called New Connect. First of all, these guys came out the same day that I called. Secondly, they worked around my tenants work schedule, AND, had to come back a second time, AND had to work late into the evening, way past normal business hours. They were tenacious, (when the first plumber gave up within minutes) and were able to clear the blockage, with a final bill that was very very reasonable. I manage many properties in the Denver area and these guys are at the top of my list for all of my future plumbing needs and repairs. Call them!

Super good job, professional and reasonable

Good work, reasonable prices and responsive. Would hire again.

Paul was professional, knowledgeable, and made the whole process of changing out the water heater easy. He arrived 90 mins after I found the leak. Couldn't ask for better service.

Philippe was once again terrific! Timely and did a great job with the needed repair. Would absolutely recommend!

My HOA called to fix our gas leak. Did a great job. Very professional and fast! Wil be using again.

Kevin West was great - Professional, friendly and knowledgeable. And right on time! We will definitely use “A Better Plumber Co” for future needs. Thanks!