Description
When you need a plumber you can rely on in Denver, CO, High 5 Plumbing is the perfect company to call. Our slogan is Every Call Ends With A High 5! because we want to leave you feeling so happy that you feel the need to celebrate. Our people and our communication set us apart, and are why we're the first name homeowners call for their plumbing needs. Whenever you need reliable plumbing services in Denver or the surrounding areas, contact us to find out how we can help you. We are a BBB-accredited company and strive to provide the best possible service for every customer. In recognition of our commitment to customer experience, we received the HomeAdvisor Best of 2020 Award. Contact us today to schedule an appointment!
SERVICES
Plumbing leak detection, Faucet installation, Shower installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Plumbing leak repair, Garbage disposal repair, Outdoor plumbing system repair, Sewer repair, Shower repair, Water heater repair, Sewer cleaning, Sump pump installation, Sump pump repair, Drain cleaning, Water tank installation, Water tank repair, 24/7 Emergency Repairs, Bathroom Plumbing, Emergency plumbing - High 5 Plumbing, Gas Line repair, Hydro Jetting, Install Plumbing Fixtures, Installation & Replacement, Installation Drain, Kitchen Plumbing repair, Outdoor Plumbing, Plumber Denver, Plumber Repairs & Installation, Plumbing Piping, Plumbing Problem repair, Plumbing System installation, Repair & Installation, Repair & Maintenance, Repair Plumbing Fixtures, Repiping Plumbing, Replace Plumbing Fixtures, Sewer service | Sewer repair - High 5 Plumbing, Water Line Repair & Replacement, Water Line Repair and Replacement, All Plumbing Services, Any Plumber Repair, Any Plumbing Repair, Bathroom Plumbing Repair, Burst Pipes, Emergency Plumbing Services Available 24/7, Emergency Repairs, Garage Doors, Home Inspection, Hot Water Supply, Installation And Maintenance, Interior Design Consultation, Kitchen Plumbing Repairs, Kitchen Sink, Periodic Maintenance, Plumbing And Drain Services, Plumbing Issue, Plumbing Needs, Plumbing Problems, Preventative Maintenance, Radon Mitigation, Repair, Replace, Install, Residential And Commercial, Residential Plumbing, Their Plumbing, Video Inspections, Water Damage, Water Heating Systems, Water Lines, Water Restoration, Water Softener Repair, Water Treatment System, Your Plumbing, Drain (plumbing) - Cleaning, Repair - High 5 Plumbing, Leak detection | Leak repair - High 5 Plumbing, Plumbing inspection - High 5 Plumbing, Plumbing maintenance - High 5 Plumbing, Repair outdoor systems, Repiping | Piping - High 5 Plumbing, Unclog drain, Water softening - Installation, Repair, Replacement - High 5 Plumbing, Water heater repair Denver,
Reviews
High 5 was available on the weekend to come investigate and fix a ceiling leak that was dripping from the second floor onto the main floor causing us much panic on a Saturday morning.Brian came over within a couple hours to not only source the issue and address it but also provide his professional evaluation of our ongoing basement renovation plumbing and potential code violations. He pointed out the new materials the subcontractors used (they chose the lowest quality kind) were not the self-healing pex that was so-called better than our original copper pipes (which our general contractor claimed) but also detailed the issues with what could happen if the basement renovation plumbing was not addressed.He was very knowledgeable and explained everything. Highly recommend and decently priced especially for a weekend emergency.
Philippe Marquis
a year ago
Very responsive in setting up the service and very good communication regarding arrival. The techs were friendly, efficient and accommodating to our request that they mask.The cost for the service, however, was nearly twice what we’ve paid for a similar service in the past. Were it not that we needed plumbing immediately I would’ve gotten a different vendor on the cost alone.
Steven was a great technician. Talked us through the service options and what would be best over time. High 5 offers a range of services, can usually get a technician out quickly and they are always friendly and professional.
Josh was a great representative of High 5! Courteous and clean and was able to take care of our issue in a timely manner! I hope I don’t have plumbing issues going forward, but if I do, High 5 is the only company I will call!
Richard Olsher
3 months ago
Amanda was absolutely fantastic! She was friendly, knowledgeable, patient, and helped me sort out sump pump repair options. What I thought was a leaky shower faucet turned out to be a due to a defective pressure relief valve resulting in a water pressure of 110 psi. Rather than replace an expensive faucet cartridge, the PRV was replaced and the water pressure was adjusted to 70 psi which solved the problem.I will definitely ask for Amanda again.
Matthew Frost
2 years ago
My wife and I just bought a home in Lakewood. In a fit of overconfident plumbing we decided we could install a new laundry room sink ourselves. Uninstalling the old one went fine, but once faced with the old pipes looking at me, we were blocked. After several trips to Ace I managed to almost get everything hooked up. Turning the water on I immediately flooded the laundry room. Shutting the main off, we immediately started calling plumbers for help. After getting a confirmation from unnamed company, we waited 4 hours to be rescheduled. The next day, same company said they would be there between 11-3. At 4 PM MST we called for the third time that day and was told no one was coming. That's when, by the grace of some higher power, we found High 5 Plumbing. Not only did they confirm someone was coming, they sent us their picture and a way to track them. Within 1.5 hours Chris showed up. He quickly and professionally assessed what was going on and after some research provided us 4 options to install the sink and get our water back that night. Chris knocked the job out within 40 minutes, providing us the best option that installed our sink and allowed us to shut off said sink in the future and keep our water on. We were so impressed we joined the High 5 membership and are not looking back. I cannot recommend High 5 or Chris enough. Five stars, five wrenches, five whatever you got. Just call High 5!
They had everything set up, to service our condo understood the address and 12th floor of our rental unit. Our tenant made special arrangements to fit their schedule. They called mid day and told us they would be on the later side of the time slot and that was fine. Halfway through the time slot they called and said that they don’t do high rises. Had they told us that upfront we could have made other arrangements and now we are stuck waiting for next week to find someone else. Beware of this company that flaked out on us. Open to suggestions for plumbers that actually show up.
AlmightyKabal
3 months ago
Our basement flooded from a broken sump pump the other day. Called up High 5 and Peter came to our house within 30 minutes and had our new sump pump installed a few hours later. I'm extemely happy with the service and the technician, Peter. He was not only quick but genuinely a great guy! I would use their services again without question
Josh was extremely friendly and professional! Deserved the high five name and the high five at the end of the day. Thank you for being so fast and clean. With a 2 yr old our lives are hectic enough without having to wait for hours on service calls and clean up after someone else. Josh was there promptly at the beginning of the arrival window and worked fast and cleanly. Not to mention stayed within our budget. Thank you high five!!
Nathan Piggott
a year ago
We called HighFive to request service for our home because we experienced a sudden drop in water pressure. HighFive came out the very next day. Our expert, Zach, did a great job of explaining what was going on, what was not working and how it should work, as well as why it was important for it to work. We were given options, and honest feedback from our questions, and our service we selected was performed same day at the quoted amount. We would recommend HighFive for plumbing needs, especially those that are more complex in nature. Zach even constructed replacement piping to the maximum extent prior to turning off the water in order to make less of a burden on our family. We will be going back to these guys for any plumbing needs in the future.
Tayler Moore
4 months ago
Dan was very friendly & knowledgeable of his trade. He thoroughly checked out our existing water heater & determined the issue almost immediately. He was very patient with us when we were determing how to finance the tankless water heater. He laid plastic wrap on our stairs & the carpet leading to the mechanical room to ensure he didn't damage or stain the carpet. It did take quite some time for the installation to be completed but that wasn't a big deal. My daughter fell in love with Dan & by the end of the day, she was calling him her best friend. He was so sweet to her; we really enjoyed having him do the installation. Dan was very personable & friendly. I would definitely recommend using High 5 Plumbing & Dan, specifically.
Keeley Miller
3 years ago
Called this morning about a backed up system and they sent Mark Marfil out just a couple hours later. After walking me through what he was doing to diagnose the problem he then walked me through 3 different options and the benefits of each. He was very friendly and was more than willing to give me other plumbing tips. I would for sure use this company again. Especially if I was guaranteed Mark would be back to help!!
Pauline hwnpunch
2 years ago
Technician accessed problem. Did further investigation as to why water appeared cloudy only in one sink. Figured out that the slow pressure coming out of faucet is causing cloudiness build up. Also recommended that the water heater be replace. Very nice guy. Explained everything very well. Great job!
Geoff Bedrosian
3 months ago
Morgan fixed our cracked irrigation overflow valve and had excellent feedback for preventing the problem in the future. He was professional, courteous, and left a clean workspace.
Daniel Corrie
a month ago
Peter was great. He replaced the busted pipe to our sprinkler system that froze over the winter and figured out what caused the issue and corrected that as well. He also tackled a separate issue we were having with our tub while he was there. Love the two hour window and he was right on time. Would definitely recommend.
Jose was on time, explained everything thoroughly, and was efficient and polite. Very satisfied.
Stephanie Pham
4 years ago
The technician texted me prior to our appointment confirming the time of arrival which I appreciate very much. And when Daniel Penned (technician) arrived he was professional, wore his booties to keep our home clean and repair our two toilets very quickly and efficiently. Communication was clear and he was very courteous. Thank you for coming out fast to fix our bathrooms.
Amber Roseborough
3 years ago
I am SO impressed with this place. I got an appointment reminder after we hung up the phone. The morning of my appointment I got a text with a picture of my service guy as well as a history of who he is. I loved this! I also got a tracker to see how far away he was! When he arrived, he was virtuous, knowledgeable, and reasonable in price! I would definitely recommend this company to everyone.
Had a very stubborn and compacted clog. I wasn’t able to do it myself after hours of trying. My technicians got it done with ease. They were professional, clean and very nice! A couple of the other Denver plumbing companies were a week out on repair, but High 5 was here in less than an hour after my initial call and the price was worth it. I will recommend High 5 up and down the street all day long and twice on Sunday!
David from High 5 Plumbing came and fixed my water pressure valve. He was thorough, pleasant, and very knowledgeable. Will ask for him the next time I need a plumber.
Called after we found a burst pipe and Brian was on site within an hour. Repair was done quickly and professionally and our water was back on within a few hours. Professional and courteous, talked us through options and gave pricing before doing any work. Would highly recommend.
Annette Stelmack
6 years ago
High 5 Plumbing is fantastic & I highly recommend their services!! Emily was terrific to work with coordinating quote updates, scheduling & confirming specs. Jerry is a phenomenal technician with great communication checking in with us throughout the day. The installs of two toilets, pop-up drains, kitchen sink valve & toilet retrofit were perfect!
Michael Christopher
10 months ago
Dakota was super helpful, friendly, and patient with me as he walked through my issue and resolution. He made this experience very manageable. I hope he is getting the recognition he deserves. One critique I have for the company is the cost for work is highly inflated. The only reason for paying it is because I know now that my work has a warranty. I’m sure a few professional plumbers could have quoted me far less. Dakota deserves 10 out of 5 stars. The company, not so much for price gouging.
Patrick Murphy
4 months ago
Called the company on a Friday night, they sent someone out first thing Saturday. Spent a good chunk of the day taking care of 2 different repairs. The whole team was super knowledgeable, professional, friendly and took the time to explain everything and made the process stress free. Would definitely recommend! Dominick did a great job and explained everything to me.
Mark Petterson
a year ago
Chris got over to the house within hours of my phone call. Got the job done quickly and efficiently. I was quite satisfied. Their communication is top notch if that is important to you.
Hunter did a fantastic job and was very professional.
I would absolutely recommend High Five
Alexander Demopoulos
a year ago
We had a pipe break at 10 pm and I used the chat feature on the website since it was after hours. I didn’t expect anyone to answer since it was so late but they did and we’re able to get out to our house first thing the next morning and get the pipe replaced. Zack was so helpful and all around awesome to work with. He put markers on all the valves so we knew where each turn off valve was. He also gave us referrals and just good tips for other areas of our water pipes. Zack was awesome and we would absolutely recommend High 5.
Jordan was very professional and worked diligently repairing a leak on our bathroom that was driving us nuts! He suggested various alternatives for us to be able to make a wise decision and fixed the damage quickly.
Thanks High Five Plumbing!
Cheryl Stegman
a year ago
We requested rooter rooter service. I let the company know we were doing this for and upcoming move and needed it for the potential buyer. When the technician came out he did not have the necessary equipment to do the service. He did not even have ability to scope the line. We ended up paying the $49. service fee and received no service.When I called to express my unhappiness I was told I would get a call the following day. Three days later no call has happened.
I had hi 5 out for a quote to “tee in to my main water line “ and run about 20 foot of 3/4” pex pipe with a copper stub exiting the home to supply a back flow for a sprinkler system.The line would have to be run above the ceiling in the basement. The tech said they would likely have to cut a few holes in the ceeling to guide the pipe. He issued a quote for $2,000.00They were polite. I’m sure work is quality but that price is astronomical.I bought the supplies at ace and did the job myself for 200$ And was done in about 3 hours.My wife helped pull the pipe as I pushed and we were able to route the pipe with out cutting any drywall.I’m not sure what a plumbers hourly rate is but if I was done in 3 hours, that puts their services at about 600$ per hour.I suppose it is possible that they did not want to do the job so they tossed out a very high price but regardless , 2,000$ for 20 feet of pex and a couple fittings is ridiculous
We have a rooftop swamp cooler that was leaking into the house. Justan was awesome. He found the issue, fixed it quickly, and stuck around for a while to make sure it wasn’t going to start leaking again. Great guy. Easy to talk to. Will definitely call High Five next time I need a plumber.
We hired High 5 to do a 5-figure job, essentially replacing most of our rotted piping underneath the house. They were very nice and courteous and completed the job on time. I think there were a few things they could have improved on: 1) Hardly any communication throughout the whole process. Didn't tell us they had cut pipe (leading to waste being flushed into our basement floor) and didn't tell us that we were going to be without water overnight and into the early afternoon the next day (we didn't know until we saw water flooding our basement and called THEM to ask what was going on). 2) Told us we didn't need a permit, but we looked up the laws and yes, a permit is needed. Tried to charge us extra for the permit after we already signed them on, but we got out of it. 3) We paid a deposit upon signing with them, but then they tried to request the full payment several times before the job was actually complete. Seemed really bizarre.
High 5 came out and swapped 2 leaky hose bibs for us. I was able to call and have the work done same-day. They were super professional and had great communication.
Jimmy Metcalf
2 years ago
Tech was very knowledgeable, respectful, inviting and open to any questions or concerns I had. He made me feel as if I were apart of the repair process as well haha. Definitely worth the service and price! HIGHLY recommend Nick Rapp in Aurora. Plumbing savant!
Michael MacPhail
4 years ago
Josh was friendly and did a quick temporary fix on our kitchen faucet without charging us. The dispatcher updated us regarding the anticipated ETA for the service. Will definitely call this company again!
We had water back up in the basement on a friday around noon. My wife called and they were able to get us in on a cancellation that afternoon. Mike Matovina is why I am leaving this review. Its now 5:52pm and he just left after almost 3 hours of the most dilligent, care filled work I have ever witnessed. Its clear these guys are treated well and cared for because you feel it as a customer. Thank you Mike.
Davion Johnson is an incredible young man and did an awesome job. He let me know everything he was doing and did it all so well. Is there any possibility that I can adopt him? Awesome job Davion and High 5 Plumbing.
Kara Casamento
8 months ago
We had a delightful plumber named Dakota come to the house to diagnose a low water pressure issue in our kitchen faucet. He was incredibly professional and thorough, nicest guy you could ever meet! He took a pretty lengthy amount of time to type up an estimate and quoted us $3300.... we were absolutely floored with this amount! We quickly declined and paid the $49 service charge fee knowing good and well that this type of valve repair should cost no more than $1000 based on similar work we just had done in our basement. He was very polite, understood why we were passing on the insane quote and left. He came back to our door after about 10 minutes and said there was a discrepancy in the original quote, he found a mistake, and the new quote was $1300. This was incredibly upsetting and we have read so many reviews like this in the Denver area. Had we been naive enough to accept the first quote, we would be out $2K just like that. We are in a recession! This is not Dakota's fault, this is the company's fault. We will go back to supporting individual plumbers who are fair and honest upfront. We may not get the bells and whistles, but we won't get swindled. I am a reasonable person and leave positive reviews 99.9% of the time because I believe in supporting businesses that do amazing work, but this one really got me.
Daniel Barrett
3 years ago
As a chef of a wedding facility, it was a nightmare when our plumbing backed up in the banquet kitchen. I made the call to high 5 plumbing and had a tech here in about an hour. The folks there were great, from the lady who took my call to the tech, Josh Moya who got my problem solved. By far the best customer service I’ve had from ANY repair service I’ve used. THANK YOU ALL for a great experience.
Michael came out at 8:00 after some long calls ahead of us! We are very thankful he comes to help even late night on a Saturday! Sorry for spoiling his evening but very happy with his service and being so nice and helpful! We will defiantly be using their services again!
Appreciated the quick availability and communication, but did not at all appreciate the price or feeling like I was getting the classic auto-shop speak thrown at me. Issue was resolved, and since it was rather pressing due to basement flooding, I'm glad for that, but I don't plan to use them again.
JOHN was great, polite &;professional, explained everything to me & I now understand how the problem happened & how to deal with it moving forward! A+ in my book!
Several months back I experienced a sewer backup in my home. We had the line cleaned by a discount company, and then the line backed up again. We had a sewer scope performed which revealed normal root intrusion at several points in the line. We wanted to make sure we had the line cleaned out properly to clear all roots, so we had High 5 Plumbing come out. When we got the initial quote for about $400 for a main line sewer clean I was a bit taken aback, but was willing to pay for what I thought would be a level of service reflective of the price. They performed the cleaning and pulled up some roots to show me they had gotten everything, but a scope of the line was not performed. Fast forward a month and a half, and I had the line scoped again for other reasons by another contractor, only to reveal significant root intrusion in the line well beyond what would be expected over that short of a period. I reached out to High 5 showing them pictures of the roots that were not addressed and a manager called me back a couple days later. He essentially held his stance that the line was cleared since there was no more backup and water ran through the line. Despite providing my opinion on how I did not feel the line was even close to adequately cleaned, and for very obvious reasons, he brushed me off and said they were not willing to issue a refund for services that were done. The lack of effort to even remotely try to find a resolution was disheartening, and I would recommend you steer clear of this company for plumbing needs, as you are definitely not getting what you pay for.
Erin Pettigrew
4 years ago
I needed to have some work done for my home to pass inspection. Zach was on time, friendly and efficient. He even recommended some changes the new owner might want to make to have things be more efficient. I will definitely use High 5 Plumbing again!
The tracking is very nice to know when your technician will arrive. When Lucas got there he was polite and professional. He went over all of my options and let me pick what I wanted. He completed the work fast and cleaned up when he was done. Would definitely use again.
Charisse Dalrymple
a year ago
Daniel was very knowledgeable and kind. He was a hard worker and did a great job fixing our kitchen sink because there was a lot of mistakes from previous owners.
Marina Prein
11 months ago
Highly recommend High 5 Plumbing! Their technician, Morgan Lowell, was not only very professional, but also incredibly patient at explaining every detail of the process. Very grateful to have found this company.
DO NOT USE THEM! i contacted this company to get a quote to replace my 50 Gallon Gas Hot Water Heater. The would NOT quote me over the phone. They absolutely insisted that their tech had to come and inspect my home to provide me a quote oh...and the tech visit would cost me $50. They tried to tell me that this is the Industry Standard Practice. I called 3 other companies and got phone quotes for no charge. If you have been doing business for any length of time, you should be able to provide a basic quote over the phone for a standard install with the caveat that, the price my be subject to change when your plumber is on site and can give you a full explanation for the differences (i.e.- have to bring up to code, need additional hardware, whatever). DO NOT WASTE YOUR TIME HERE!
When I realized my sewer was spraying water into my crawlspace, I called the highest rated company on Yelp which was High 5. The estimator Peter showed up the next morning and was very friendly, knowledgeable, and professional. He worked with me on the price and was sympathetic to my situation. The first worker, Dominick, showed up the next day and through a tremendous effort, he managed to jackhammer 30sqft of concrete and dug up a HUGE amount of soil in the span of 8 hours. It was impressive and he was very polite and friendly the whole time. This was on a saturday, mind you. Then on Monday Jesus showed up and very efficiently installed new sewer pipe and replaced all the dirt and concrete, again with total professionalism and was just as friendly as everyone else I had worked with thus far. All in all, I am very satisfied with how they handled themselves and how quickly I was able to get a sewer emergency resolved with this company.
We have spent many thousands of dollars with this company in the last year. When our water heater broke, and I was busy at work, they conned my wife into agreeing to pay almost $5000 for a new water heater. I flipped out, and told them to stop work, and magically the price changed to $2900 because somehow “ they got the wrong price from management “. Very shady unethical business practice to try to scam people until they call you on it, and then still over charge, but at least keep it within reason
Steven was extremely professional and very helpful. He replaced our main water pipe with a new valve and the price was extremely fair. He took about 40 mins total. My girlfriend and I were extremely pleased and relieved. It’s hot and we couldn’t have our water on she to a broken line, but now everything works awesome! Thank you Steven! Thank you high 5 plumbing!
Benny Mudliar
2 years ago
Chris was excellent in his installation job. He was very professional and respected us and our home all the time. The office staff was wonderful too.
We had a great experience with High 5 Plumbing. Caleb was on time, professional, knowledgeable and efficient. He left the work area spotless. Caleb also wore a mask and observed appropriate social distancing protocol. Thanks so much for the great service!
They answered my call after a couple of rings and were at my house within a couple of hours, very responsive and quick (which is what I needed after battling my water heater for days). I probably could have paid someone else less for the same job, but I'm pleased with the quality of work, it comes with a two year warranty, and my plumber dude was respectful, honest, happy to answer all my random plumbing questions, and gimme some guidance on future projects, so what the hell, take my money!
Mark was great! Diagnosed my plumbing problem and fixed it. I will say that it's expensive but now I understand a bit more why. That is, the cost of liability insurance, the availability they have of keeping their trucks, the number of employees, etc., that a 'lone' plumber may not have. It made sense. I tried some of the smaller companies first but only High 5 had someone to come over at 8 a.m. even when the others were 24/7. Personally, Mark was so nice to work with and so easy going. I like keeping my money but I'm gonna miss the guy!
High 5 Plumbing is terrific. The plumber who came to my home, Josh, and his colleague, Andrew were wonderful! Efficient, very safe, very competent, and also really fun to talk to as they did the work. AND they fixed my plumbing problem quickly and correctly. Thank you!
Bryan McBride
2 years ago
I had to have some water lines capped under my house so I could remove an unwanted sink. I’ll admit I was nervous about going with a company I hadn’t worked with for the first time & about how much it would cost. BUT, Lucas set my mind at ease right away. He was knowledgeable, honest, and went right to work. It was clear right away that he knew what he was doing and His attention to detail is truly appreciated! Also, the price was much less than I expected.Thanks Lucas & High Five! ✋
Deonnah Carolus (Summit Web Marketing, LLC)
3 years ago
CJ was amazing!! After buying our home we had a leak in our main water line. You could imagine how disappointed we were as we hadn't even moved in yet. From start to finish CJ was with us, answering questions, advising us on how to handle specific issues and took our calls whenever we had questions. The attentiveness and professionalism this company offers to its clients in emergencies such as ours, you surly will not find anywhere else. I would absolutely recommend High 5 Plumbing to anyone looking for a quality plumber, two words that often never go together. Thank you CJ and the High 5 team!!
Brandon Hepting
a year ago
Josh came and installed a new water heater for us. He and one other tech were both very professional and personable. They got the job done well, and quickly.
I had water spraying from the hoses at the top of my water heater. I checked with Hone Advisor and High Five was one of three recommended. They called me before I was done with Home Advisor and had a technician out in about an hour. He looked things over, came my a couple of options and began work as soon as I made my choice. Completed quickly, cleaned up after himself and answered all of my questions. I will use them again if needed.
Jen Richmond
3 months ago
Dominick was great and really knew what he was doing. The company is a corporate plumbing company and charges WAY TOO MUCH! $390 for a single shutoff valve that took 15 minutes. I will never use a corporate plumber again. Plus there is a built-in sales pitch to convince you to get a membership for $200 per year.
Kevin Kapeller
a year ago
Dan and his crew did an excellent job in describing the issue, coming up with a solution and being fair on the price. They also did a great job containing the mess in the house and cleaning up. I really appreciate the overall customer service experience!
We needed someone to help us unclog our toilet today because our son flushed a car. We called them and someone was out to our house that same day. John Underwood went above and beyond to make sure we were taken care of. Will definitely use them again!
Adrian Molina
2 years ago
Brian Ware was hands down one of the most professional and kindest person I had the pleasure of meeting. He explained the issue thoroughly and executed the work needed to be done. I will recommend him and this company to all my contacts if they are ever in need of pluming work on their homes and/or properties. High fives are awesome! Thanks Brian!!
Elizabeth Katkin
2 years ago
Ryan and Joe were fantastic- friendly, polite, efficient, communicative and very clean. We called High Five when we had a sewage backup into a bathtub on a Friday afternoon. They arrived within the hour and took care of our problem. I’m very impressed and will definitely call them again.
Ashley Walker
2 years ago
After waiting for 10 hours from another service I called High Five hoping they could fix my water emergency. Caleb was at my house less than an hour from calling. He quickly diagnosed the problem and was able to fix it in about an hour. He was friendly, professional, and took the time to answer my questions and walk me through how the new equipment works. He went above and beyond today and I can't thank him and the High Five team enough. 🙌🙌🙌
Heather O'Mallon
2 years ago
I had the best experience with High 5 plumbing. From the initial call with follow up emails and text messages on the status of my appointment to the plumber and technician. Jonathan hance had the best energy. He was upbeat and knowledgeable. I had an unfortunate situation arise when I caught a man looking into my daughters window while Jonathan was assessing the damage. He didn't hesitate to run outside and try to track him down as he himself has daughters at home. A neighbor ended up calling law enforcement and Jonathan spoke to the police as well. He also helped me move my daughters heavy fishtank out of her room to allow more space. I am a single mother and everything Jonathan did was exceptional. I couldn't have asked for anything better. He went over and beyond. I am extremely grateful. Jason Delgado also went out of his way to help. He was very patient, understanding, knowledgeable and helpful in Turning the water back on for all of the condo's. Lastly I received a follow call to make sure everything went ok. I felt like I was in good hands all day. High 5 plumbing took a bad situation for me and turned it around. I will always use this company going forward. Thank you for everything!
Mark was great. Very tidy. Respected our home. Got the job done and let us know what he was doing every step along the way. Would highly recommend to anyone.
Cailee Andersen
2 years ago
High 5 Plumbing is the best! I had a leaking pipe that destroyed the ceiling in my garage. I called and they had a tech out within 2 hours. Jonathan was super professional, quick in figuring out the problem, helped get us the best deal, and he was fast with the repair. He also referred us to a restoration company and made the call for us to make the process painless. I will definitely use this company for all of our plumbing needs. Thank you Jonathan!
michelle fenner
9 months ago
Jose did a great job, showed me everything I needed to know and then he showed me something about my garbage disposal I didn't know! Very helpful and nice!
High 5 plumbing offers an outstanding experience like no other. Hands down the best plumbing experience I’ve had with finance options and the “earn your high 5” attitude, they really strive to make planned and unplanned plumbing a pleasant experience. Affordable, professional, reliable and enlightening. There is no other company I’d recommend in this league of professionals! Thank you high 5 ✋🏼
John Peloquin was AWESOME !!! Early, professional, helpful, enjoyable to work with. Explained everything he was doing. I want him back !!!!! John Ramsli
shane carney
2 months ago
Going to make this real simple for whoever reads this, stop your search and call this company. First they were able to come see our issue day of, had text updates for arrival, and sent name and picture of the team member that will be arriving. Morgan was our technician, great guy! Thoroughly explained everything and went the extra mile to point out anything else beyond what we called for that he thought should be addressed. Price was reasonable and they had financing if needed. Worked quickly and efficiently. Without a doubt we will be using this company moving forward!
Lesia McGlynn
3 years ago
Great service! Our water heater broke just before a holiday weekend and we needed to get it fixed ASAP. We called High 5 Plumbing and the customer service rep was helpful and knowledgeable. They were able to send out an experience plumber within an hour of us calling. Steven, our plumber, was very clear with diagnosing our problem and offering options to fix our situation. He completed the job in less time than expected and cleaned up everything perfectly upon completion. I would highly recommend High 5 Plumbing! Thank you Steven!
John P. was great! Our sink is working without the leak now! Thank you!
Steven showed up to provide a quote and was able to transition directly into the work that same day. He made a variety of repairs and installs, talked us through each step and what the final product would be. The work was done completely and in a very tidy fashion! We will be calling High 5 for all of our plumbing needs.
Called High 5 with minor emergency and they had a plumber on site within one hour. Daniel spotted the problem immediately, repaired my leak, and provided additional advice and referrals. I can't say enough good things about High 5--from start to finish they were friendly, skilled, and professional. I'll definitely call High 5 for all future plumping work.
Great service, friendly and professional. It starts with customer service when setting up the appointment, and finishes with the post work follow-up. We are repeat customers, feel the service and value provided are consistent. Andre was our service technician, he took his time to snake the kitchen line twice, to ensure our sink was draining properly. He didn't try to upsell anything, simply offered advice for a few things he noticed about our plumbing. Another great experience.
First, it was really easy to schedule the service and they made the process very clear and easy. I got updates and even a photo of my plumber to know who to expect at my door. I was really worried I had a leak in my walls but they were able to determine it was just pipes knocking. My tech could have stopped there and left since there was nothing to really fix, but instead he helped rig a system so we wouldn't hear the knock anymore. I really appreciated the help and the cost for the whole visit was ridiculously low.
Don’t hand over your hard earned money to these thieves. These guys are more worried about selling you phony warranties than service. They quoted me an astronomical $460 just to replace a simple T&P valve for my water heater. Called BIG DOG plumbing which got it done in 10mins for $150. In addition my family and I experienced frozen pipe damage and was in a time of need in an emergency situation, instead of being understanding of the unforeseen circumstances going on, these guys charged me a ridiculous 5.7k to repair 12 burst. Completely took advantage of my family in a time of need leaving us in a very dire financial situation. These guys will rip you off. Don’t use them.
Samantha Thomas
5 years ago
Dan was here on time, explained the information and completed the project in a timely manner. Two things that I was a bit concerned with is that a moan faucet kit costs $357, which is highly overpriced. I would be careful to over price items too much, because you can easily check online. Example, I found a better quality kit on Amazon, that I could of installed for less than $150. Time is valuable, but so is business. Second, I feel Dan could have been a bit more tidy with the insulation in the basement, and I did have to ask him to caulk the shower area too. If you're going to work in $600 houses, than you should have higher standards on how you leave items. We are constantly communicating to neighbors, on social media, and Next Door with people that are looking for similar services in our area. Ask yourself, do you want one job from this area, or all the jobs from this area?Overall, Dan, and High Five Plumbing, did an adequate job for my project. The communication before, and during was the most positive thing I experienced. If you asked me if I'd use them again, I'd tell you, only if they take this review seriously.
Katie A. Nelson
5 days ago
We have had great experience so far with High 5. Dakota was very professional and thorough. I really appreciated that he could diagnose our plumbing problems and get the work done the same day.
Maddy Beckmann
a year ago
After waking up to a dripping ceiling, I called High Five and they got me on the schedule for the same morning. Zack was on time and friendly and went through all possible options before cutting into our basement ceiling to find the leak. Once he found the leak, he was quick and efficient and even cleaned up the dust from the job. Really appreciated the timely, friendly service.
Jessica Geuther
8 months ago
Daniel was knowledgeable and very professional, kept us informed of his progress throughout and kept our home as clean as he could- we so appreciate that he was able to get it fixed!
Ryan B. Arrived early, took care to find and repair the leak, explained what his approach would be, was kind and I didn't feel like he was in a hurry to leave, cleaned up after himself, and even helped find a coupon! Also the customer service and scheduling process was quick and easy and up to date with today's technology. I have already referred him to my neighbor. I will only use High 5 Plumbing going forward. Thank you!
We had an emergency situation with a clogged drain in the middle of a bathroom renovation. High 5’s entire team was unbelievably responsive and thorough. Probably the best customer service I have ever experienced start to finish. Matt, our technician, was awesome! Highly recommend!
If you have a plumbing issue I suggest you keep looking and not use High 5. They busted up a large planter box of mine and left it that way. They did say they would fix it only time will tell. The main reason I say find a different plumber is now that the job is done I found out there are MANY other companies that could do the job with the same warranty for about half the cost. I asked for a repair of main line I was told that would not work and had to replace the whole thing. It cost about $12k I just found out from the city water worker that several companies would do it for $5k. I was in an emergency situation and they took advantage of it to charge me double. Finder another plumbing company if you want the same work done for half the cost!Follow-up: It has been 3.5 weeks and High 5 plumbing still have not fixed the damage caused by their workers. I received 2 emails stating they would make good on the repairs and still nothing. When I send emails now I do not get any response at all. Now I have to file a complaint with the BBB and contact the county court to file a case to get the repairs completed. AVOID this company al all costs. The WORST experience I have had EVER!!!!!!!!!!!!!!!!!!!!!!!!
Katie Day Weisberger
3 years ago
Josh was great. My water heater died (after 18 years) and he replaced it quickly and easily. I know I could have kept costs lower if I'd installed the water heater myself, but I made the choice to pay more for convenience and peace of mind. Also he actually gave me a high five before he left! Thanks.
John Ferguson
a month ago
I could not be happier with the kindness and professionalism High Five showed my wife and I during a recent service call. Their tech came to look at our tankless water heater. He explained everything to me and kept the work area clean. Cannot recommend strongly enough!
Mickie Kauffman
8 months ago
Dakota did an excellent job!! He was prompt to the call, gave detailed quotes and did the entire job in under 3 hours. We had a wall mounted sink with faucet replaced - the old equipment was 60 years old. Dakota updated the supply lines, installed an new drain trap and shutoff valves. We purchased the membership and will definitely be calling on High 5 in the future. This was a very positive experience all the way around! Thank you to Dakota, High 5 plumbing and to Angi's List!!Mickie and Doug Kauffman
James Factor
3 months ago
We had the pleasure of getting Daniel sent to our house to help with a minor flooding issue connected with our mainline backing up, as well as replacing our water heater. He was extremely transparent and didn’t cold cut anything. On top of it he was very personable and professional and he did such a great job explaining everything. We were very lucky to have Daniel come to our home and accomplish everything that we needed in a timely manner. I highly recommend him and high 5 plumbing as they always give you a top notch experience!
Chris Gilbert
4 years ago
Great experience working with High 5. Same day response and appointment. Fair pricing. Got job completed in a timely manner. Mark M. Was very professional to work with as well as all the follow up calls. Would use them again, no questions asked.
Jeremy Christofferson
3 years ago
Steven was amazing! He was very informative and helpful throughout the whole process. He gave us options with fixing vs replacing a leaking water heater. We ended up replacing along with some other work. He gave us piece of mind that the work was done the right way. Someone get that man a raise.
Shane Hickman
2 years ago
I went with the High 5 team to fix a faulty waste valve shut off to my sprinkler system that was leaking. Steven T. and his partner came in and got it fixed in about an hour. They were fast,courteous and didn't leave a mess. Thank you! And sorry for taking so long to get your shout out...
Shane
I called earlier today and was immediately impressed by the quick response from this company. They seemed like they have their processes figured out for sure. Lucas showed up before my scheduled appointment, around 3:30pm, and he took quite some time with me to diagnose the issue, as it didn't seem to be reproducing the issue for him. We determined a possible solution based on the intermittent issues, and I trusted his suggestion. He didn't seem like he was pushing services or trying to upcharge me in any way. He kept things clean and tidy and he was quick with the repairs. We even got chatting about the new Mandalorian episodes and the kids really enjoyed having him in the house. The company called me shortly after to confirm things went alright.As someone who manages technicians I can appreciate every aspect of my interaction with this group from start to finish. The only thing I wasn't thrilled about was cost as I didn't get second opinions, but if the issue is solved, then I'm good with it. I hope this company praises good work because I would kill to him someone like Lucas on my team. Thanks for the great work Lucas!
Kent Claridge
7 months ago
These guys charge a fee to come out and give you a quote. The quote they give is always about 2 to 5 times the going rate! So you either WAY over pay for the work or you are stuck paying for them to give you an astronomically high estimate.
It is a pleasure to write a review for Morgan Lowell, an expert technician at High 5 Plumbing. Morgan arrived and we discussed what the problem might be. We looked at scenarios from simple to complicated. It turns out that the intial problem was easliy fixed and Morgan explained what I needed to do to maintain and keep the issue from arising again.We had a discussion about possible replacement of toilets in my house. Morgan took time to explain my options and was so kind in helping me see how the different options would be beneficial.In the future I will use High 5 Plumbing, but only under the condition that Morgan Lowell is the technicain to do the work. He explained things in a way that was easy to understand and left no confusion.His patience and understanding of my situation was so apperciated.High 5 Plumbing is lucky to have him in their employ.
Christine Romero
a year ago
High 5 made it very easy to schedule and get an appointment with Yelp messaging. George did a great job. He was very timely, cleaned all areas and completed the job very well. A+ I am glad to have found a reliable and trustworthy plumber. I will use High 5 again when we have plumbing needs in the future. Thank you!
Severo Rivera
10 months ago
Called High 5 Plumbing with an emergency repair and they had a tech out at the work site within 2 hours. Daniel Gomez was the technician sent to repair the damaged pipe. Professional, courteous, and very knowledgeable. Thanks for the great service.
The staff on the phone were friendly and professional. Josh came out quickly, and took his time to do the job right. Like all plumbing, it is a bit pricey, but he let me know the cost as soon as he'd evaluated the problem and stayed till he was sure it had been corrected. Highly recommend.
I scheduled time with this company to conduct a plumbing inspection for my condo that was recently renovated. I had to drive long distance to meet their plumber on time which was set and confirmed by them. After waiting more than 3 hours, no plumber had showed up. I called the company to inform them that their plumber did not show up. They informed me that they changed the scheduled time and they forgot to call me to inform me about the new time. I do not recommend dealing with this terrible company. This company is not professional and does not respect the customer time at all. Ver bad experience!
Bekah Bonfiglio
a year ago
High 5 is pleasant to work with and are quick to get the job done. I have worked with Chris severalj times now and each time he is kind and takes the time to explain the issue and repair. I would recommend to friends and family any day!
Juanita Jones
2 years ago
Mr. Luke Sullivan is the GREATEST. His expertise in doing the Job was Wonderful. His concern about my problems were heartfelt, his patience, his encouragement of my Questions was a rare Blessing. The consideration in my home was Empathy. His Generous Nature made my Day. Mr. Lucas Sullivan Positive impact on HIGH 5 PLUMBING is overwhelming, DON'T LOSE HIM, PLEASE!! LUCAS get the highest rating, possible from me. I plan to tell my brother who Owns JONES HOMES. THANK YOU.
Steph Kronberg
4 years ago
I just had the best experience with High 5 Plumbing. We were referred to them after a nightmare experience with another company. We needed our line fixed from our kitchen sink. The other company was going to charge us an arm and a leg without real explanation.Jason was great! Explained to me what could be going on, was upfront on the costs but also offered me options. Figured out what was wrong and got to work. Was here only about 4 hours from initial look to having the job done. Jason also offered great bits of advice.The company also had good financing options and this job cost me 3K less then the other company.Highly recommend them!
Mary Jane Harper
4 years ago
Ryan was able to help us shut off our gas line to the stove within several hours. This allowed our flooring project to progress as planned. He was professional and explained the estimate and performed it quickly.
Ryan Buell and his colleague with High 5 Plumbing did a great job! Really enjoyed their attention to the work completed and the detailed responses Ryan gave to my questions. On top of the work done they both were very polite and fun to work with.
The technician wore protective gear to keep us all safe. Explained what was causing the problem with the shower handle, well. Repaired it without having to open up the wall for access. Offered to look at any other plumbing type problem. Completed all repairs on the same day. We appreciated that Lucas made sure that we were satisfied before he left. Job well done.
David A. replaced our sump pump, was professional and did a great job.
They replaced my sewer main and did a great job. It would have been better if they’d put down some flooring protection to prevent getting dirt on our wood floors, but that was a minor issue and doesn’t detract from the quality of the work or their excellent customer service.
Derek Russell
5 years ago
A coworker told me about the great work Jason B. did on his home. Since I needed plumbing work, I called up High Five and requested Jason to come out for a repair and some estimates. From the start High Five created clear lines of communication and showed they are a very client facing company (very honest and good thing). When Jason arrived he was kind, honest, and creative in his approach to help. He offered very competitive pricing and did a fantastic job. The work performed was quality, his interaction with my wife and I was stellar, and the pricing was competitive and fair. I have highly recommended Jason and High Five to my friends and coworkers already.
Katherine Winter
6 years ago
Finally found a plumbing company I can trust! Their office staff is fantastic and even called me before my appointment to let me know exactly what time they would be at my house. The technician was so friendly and professional. I had a million questions and he took the time to answer all of them in detail so I could feel confident with everything they were going to do. I highly recommend High 5 Plumbing!
Brad Neubauer
4 years ago
We had a great experience from start to finish. We had called some other so called highly recommended plumbing companies, but they ended being rude or not having anyone available for a week or longer. The custoner service is what separates OK companies and great ones. Our technician Josh was very personable and professional taking the time to talk and explain what our options were. I highly recommend High 5 plumbing!
Rebecca Phelps
2 years ago
Lucas and Luis were very professional and helpful. They taught me about some necessary maintenance in the house, took pictures and gave me many quotes on things we need to address in the upcoming months. They fixed a problem that another plumber had told us was a big job but they did a simple maintenance cleaning and solved it. I have a better feeling about our house overall because of their visit.
9/7- Jon Hance was on time, Knowledgeable, efficient and professional.He found a leaky valve and replaced 2 older shutoff valves11/8- Found water leaking from my above shower that had been repaired by Jon Hance on 9/7.On 11/9 High 5 promptly sent another technician out - Austin Friend, who quickly diagnosed that Jon had failed to adequately seal and fasten down the trim plate and spout in my shower, the 1st time, which I did not notice the 1st time. Austin sealed and tightened those fixtures. I will wait a few days for the caulking to seal and try it again to see if that took care of the problem. Austin was sure it would. They did not charge me for this service call.
Eric Kitchens
3 months ago
Amanda did an EXCELLENT job! She was prompt and thoroughly explained our options and the work performed. She got the work done amazingly fast and took care to not make a mess! Will definitely use High 5 again!
Wow, the owner drives terrible! Not the smartest move to road rage in your company vehicle. Please slow down, your previous and future customers are on the road as well.
This company is the most impressive I've ever worked with. Their customer service via phone, texts, and in-person is stellar. Caleb was the technician sent out. They even send a text photo of him so the customer knows who to expect once the technician arrives. Caleb diagnosed the problem, which turned out not to be a plumbing issue but, rather, an A/C one. The cost was certainly reasonable given the time and work entailed in diagnosing the problem. Caleb also cleaned up the dust resulting from him having to cut out a square of ceiling drywall. The phone operators who scheduled and followed up on the appointment were extremely professional. I would highly recommend High 5 Plumbing and will definitely use them again, as well as seek out their network of contractors moving forward.Thank you all!
John was awesome! He came same day, was so nice and helpful. He even waited when I went out to grab a part. Will definitely use them again!
Joseph Shankland
8 months ago
Unfortunately we had a pipe freeze at one of our units during the last cold snap. Even though they were apparently swamped, High 5 was able to get in to fix the leaks within 2 days. They were on time, completed the repairs quickly and professionally, were in constant contact with me about the cost. Once this was completed they completed the invoice and provided pictures for my insurance to utilize.
Tree Simpson
2 months ago
Jon was awesome and very communicative throughout the process. Great job and pleased with the work.
High 5 Plumbing is probably one of the best experiences I have had with a plumbing company. Caleb was awesome, very professional, courteous and very respectful of our business space. I would highly recommend this company and will use them for all my plumbing needs.
Mátyás Danter
11 months ago
Morgan, and Jesus did an amazing job. The kitchen sink drain started leaking grey water into the basement wall. They were able to diagnose the issue the same day I called them and fix things up by the next day. They left the places they worked cleaner than when they found them. Very knowledgeable, professional, and friendly crew. They definitely made a stressful situation completely painless. Morgan was nice to point out what might go wrong next. I’m a very satisfied customer. I hope I won’t need their services in the near future but if I do I’ll definitely use high 5 plumbing again! I’m very satisfied.
After our basement flooded after the big rain in May, we called High 5 Plumbing and Jason and Zach came out within an hour. It was decided that They would install a sump pump which should prevent flooding in the future. They did a great job, cleaned everything up and answered all of our questions. We will definitely use again.
kelly McCormick
a year ago
Nick and his associate did an awesome job in replacing my water heater, and upgrading the flu pipes, fixing the gas shutoffs, setting the mixing valve, and explaining the new heater. I will have High 5 back to fix outdoor faucets and anti-siphon setup in the spring. Thanks!!
We had a home inspection report that said our main sewer line was blocked. Turns out the inspector did not scope our main line at all. High 5 came out right away, scoped the main line all the way to the city tap and did not see any obstruction or roots.We have used High 5 several times now for our sewer and they repaired our gas line. The office staff and workers are on time and communicate arrival times. They are always courteous and professional and have given us outstanding value for the work they have completed.
I had a leak in a kitchen drain line. Chris came out, did a thorough inspection, and we agreed on what needed to be done to address all present and potential problems. Very satisfied. Showed up within an hour of calling.
Darcee Skulavik
4 months ago
Morgan was incredibly thorough, honest, polite and professional. He expressed his love for his trade and was proud to be from a grandfather also in his trade. I have had wonderful experience with the professionals from High Five Plumbing and would recommend them to my closest friends and family.
Annie Eidenschink
a year ago
I had a great experience with Hi 5! I was experiencing a leak underneath my upstairs bathroom, and Hi 5 responded quickly and fixed the issue. As a first time homeowner, I was stressed to have the leak in the first place, and anxious that I may not understand what the issue was. Jason did a great job explaining everything and making me feel comfortable with all of the steps that he took. Thanks!
Kate Willers
9 months ago
Jose was so kind! He was a great listener and filled me in on everything that was going on. He was in and out and the work was great. It was also an extra bonus that he was sweet to my baby and my cat. :) Thanks for coming at the last minute and helping my weekend not be totally ruined by a backed up pipe.
Breein Balistreri
6 months ago
Alex, Jose and Dominic were extremely customer service oriented and professional. They were timely, thorough and efficient. I highly recommend them and High Five Plumbing.
Everything with High 5 Plumbing was professional, friendly, and reliable. Their communication was consistently timely and helpful. The service itself went really well, and the technician sent out, Mark, was respectful, friendly, and communicated clearly, doing an excellent job in explaining the work he would be doing, as well as what should — and could —- be done to solve a separate plumbing problem we have at the house, which had I asked about. I would definitely call them again.
Sandy Malouff Quintana
4 months ago
Excellent customer service. Highly recommend! Ken Caryl neighbors, make High 5 Plumbing you first and only call. You won’t be disappointed. They are top notch!
Loretta Lindsey
3 years ago
Efficient and thorough at very reasonable prices. Steven did a great job with the start-up of our furnace and humidifier. He is respectful of our home and property, and let’s us know the status of the job frequently. I highly recommend High 5 Plumbing for all of your plumbing and furnace needs.
Anna Ghublikian
4 years ago
Situation: One of our toilets in the basement was not draining. The sink and shower were draining okay but not perfect (truthfully we didn't test these too much - the toilet was plenty). We hypothesized that it might be an issue with our lift station, at which point we decided to call a pro.Our plumber was VERY prompt (even a bit early) and very kind. He took time to explain everything that he was doing, and answered our follow-up questions with patience and good information. I was a bit perturbed at the high price of the diagnostic fee. Conceptually, I understand why there is a diagnostic fee. Initially the plumber planned to open up the lift station. However after I signed and agreed to pay, the plumber did a very basic maneuver which fixed the issue. Still had to pay the fee, but it didn't seem like a $200+ job. Of course, a reasonable price for peace of mind. Water damage is no joke, especially when it's sewage.
Philip Albrect
a year ago
My water heater cracked and leaked. Morgan Lowell from High 5 Plumbing was over that day, and prepared to work on it. Morgan inspected the water heater, and we agreed that it needed to be replaced. I was given a quote for a water heater of the size i asked for. The quote had 3 packages. No pressure sales, just options. I picked what i wanted, and it was installed in a few hours, and the utility space was cleaner than it was before the leak. The water heater has been working like a champ for a few weeks now. Highly recommend. Quick, friendly and professional service.
Hi! Your serviceman, Caleb was absolutely fantastic! He treated us with respect, was very polite and professional. He new what he was doing. You could tell it wasn't his first rodeo. I listened to him as he explained the benefits of membership and it made sense to me to invest into my home's future. He had to make a repair on one of the flanges. He had it done so well! He was also very clean on finishing the job. No messes left for me for later. Overall I'm very pleased!
This was the first time we've went with High 5 for our home and we will be a customer for life.Hands down, High 5 is the best (and fastest) plumbing service we've ever had. Hey Levi & Cassi, Lucas Sullivan represents your company the fullest, you should be proud! Seriously, he truly deserves the recognition from the very top, and significant monetary gain would be the least y'all can do. Awards are cool, but money is way cooler. So you really should hook Lucas S. up proper. That is all.
We called High 5 at the recommendation of our new contractor. We discovered a leak that was determined to be a clogged drain. (This work was done by our first contractor who we had to fire for many reasons.) They were able to send someone out same day. John arrived earlier than expected. He was professional and courteous. He researched the problem only to discover that it was much more than we expected. A cap was left on a drain pipe. There was a cracked pipe that was also leaking. Upon the opening of our ceiling, he found a sewer line that was incorrectly connected and also leaking. He explained every detail to me and my husband and showed us the exact locations of the problems. He explained the charges in detail to my husband and always asked for permission before he did anything. He put down tarps to protect our floor and he cleaned up when he was done. John was very detail oriented and we couldn’t have been happier with his service. We are new to the area and are glad to have found High 5 plumbing. We will not hesitate to use them and John again when the need arises.
As usual, we couldn't be happier with the service from High 5 Plumbing. It was very easy to schedule a service at a time that was convenient for us online. Our technician Chris was right on time, professional, and gave us options to fix our issue. We are so happy with the work and will definitely return when our next plumbing issues arises.
Brian was professional and friendly and stayed until job was done. When more parts were needed, instead of leaving another person brought it to him. Service was to install a self bought whole house filtration system and they did the job I asked for instead of trying to re-sell me another one from another company like others did.
Red Gable Properties, LLC
6 months ago
While their response was quick, process of getting someone on site was polished and their communication was great, I was incredibly disappointed in the service person’s assessment of the issue, list of remedies needed and the prices quoted out of the “company price book.” The individual quoted us at over $2,200 for repairs - some completely unnecessary - for what amounted to $60 in parts and a little over an hour of my time to repair. Our experience left us feeling saddened to think of countless others who may have been taken advantage of for far too much money in what felt like a dishonest assessment and an act of price gouging. Highly disappointed with our experience with this group and hope they will take this opportunity to consider revisiting their company mission, ethics, policies and pricing models to better serve their community.
Rebecca Gershten
3 years ago
I so appreciated from my first online contact High 5s prompt response, phone calls and prompt service on a Saturday. CJ arrived early, was very friendly, thorough, clear, clean and very knowledgeable. Every step was explained and the job was completed with confidence. Thank you.
This place charged me $50 to come to my house, then $280 to spend 20 minutes fiddling around with my water heater claiming it was a “diagnostic” check. The tech then tried several times to get me to just buy a new water heater through them. After I pointed out what the problem probably was, he quoted me $1500 to replace a $15 part. This 30min diagnostic & fix project was being billed at a minimum of 2hrs and at around $600/hr. I took a pass on their ridiculous offer. Businesses like this shouldn’t get away with ripping people off.
Sarah Feldman
3 years ago
Prompt service when our sewage pump busted. Came within 30 minutes on a Saturday. Reasonable prices and got the job done. Would recommend to anyone in need of a plumber. Definitely made us high five when we heard the quote and the problem would be fixed in a few hours.
John-Carl Guthrie
a year ago
Called for a leaking valve, third plumber I called and first to actually answer the phone. They had an availability the same day, asked if I could do it and I said yes! Less than an hour later the plumber was there, and was a small job so he did it in an hour and a half. I am very happy with the work quality and how well they communicated with me. There was a $50 charge for coming and making an estimate, but I asked if that could be credited to the work done and they agreed, but be aware of that cost. Their cost felt a little higher, but their work was good and same-day work was amazing, so I was happy to pay it today.
Katie Taliercio
4 years ago
The High 5 Plumbing team was great from start to finish. Scheduling was easy and reliable. Steven Til was very professional and informative. He helped me understand the quote and did a great job clearing the drain. And he tightened my faucet at no extra charge. I am grateful for the excellent service and I will be a return customer as well as refer High 5 Plumbing to friends and neighbors. Thanks so much High 5 Plumbing!
Morgan was awesome, thorough and professional. I've had my main line cleaned a few times and it was definitely the best experience.
Anthony DeCicco
2 weeks ago
Recent basement flooding, we have requested consultation from several companies and unfortunately gotten different recommendations from each. That said, Clarence from High 5 was extremely polite and thoughtful, and I appreciated his matter-of-fact approach. There was also no pressure to sign a contract on the spot, a refreshing change for us in this whole ordeal. I was not aware of the $49 consultation fee if no work is done, but it is reasonable cost - just be aware.
Chrissy Kensinger
2 years ago
This was the best experience with a plumber we have had. Fast response- quick appointment set up. We received information on our tech and we’re able to follow his approach to the house. Steven was friendly, o time, professional and super helpful. We received 3 options to fix the issue. Would recommend High5 Plumbing!
Charise Gutierrez
2 years ago
Great experience! Jonathan was very professional and friendly. He made sure that we were 100% taken care of; even made multiple trips out to meet inspectors.Very appreciative of this team for their great customer service and follow-up!
Needed our main sewer line cleaned ASAP. I sent my request at night. First thing in the morning I got a text and voicemail. They were able to fit me in the same day. I got a text and photo of who would be showing up (nice touch). The guys were clean and courteous and got the job done. I was presented a few options along with the cleaning but no hard sell. I went with one useful upgrade. They may be a bit pricey but with the quick response, fitting me in, and constant updates of status via text that all adds value. It was definitely worth it.
October Minnotte
a year ago
I had an unexpected backup in one of the sewer lines and when I called High 5, they had a service person out to my house within an hour. He fixed the problem right away with up-front pricing information. Great service! Thanks Jose!
Kimberly Louthan
2 years ago
Great customer service every time!! Very professional! We have had Lucas come to our rescue and now Steven! Both are great!! Steven gave me quite the education on toilets.. who new LOL!??! Thank you for your services!
clarke houston
2 years ago
Excellent from start to finish!! Technician Chris did an outstanding job in installation of our new toilet. Very thorough and confident in his work he was very respectful of us, our home and the workspace itself. Cleanliness and professionalism are his hallmarks!! Thank you for your work-Clarke & Linda H.
Amanda Mitchell
3 years ago
Pedro and CJ were amazing! They repaired everything quickly and with quality work. I feel that my home is safer now thanks to them. I would definitely recommend them and will be requesting both CJ and Pedro in the future!
Edward Villano
2 years ago
High 5's response to my leaking water pipe was quick and professional. The work performed was satisfactory. However, the cost of the work was excessive. I've personally repaired leaking pipes in the past and knew that the work could be performed in about an hour. When I stated this to the plumber, he acknowledged the repair would be quick and said they go by a flat rate and not hourly. However, considering the cost of the repair was about $500, and accounting for travel time and such, the hourly rate was effectively somewhere between $300 to $500 per hour. And why did I go to engineering school if plumbers are making this kind of money?
Alexandra Quinn
2 years ago
I had a great experience Josh and he was able to come out same day when I called. I had a burst pipe that was in a difficult position to reach within my walls. He was able to access and repair it quickly and efficiently.
Did the repairs the same day. Very carefully about keeping the house and work area clean as well as explaining what repairs needed to be done. I highly recommend High 5!
The technician they sent out, Caleb, was very personable, professional and had a positive attitude. He took the time to explain everything and offered options. He did the work in a timely manner and double checked everything! He was conscientious, taking care to clean up after himself. I will use their service again!
Pamela Stebbins
3 years ago
Mark from High 5 came to give us some very bad news about our plumbing but was able to complete the work the same day. He was very quick with the work but very thorough in explaining exactly what was needed and how he was going to do it. Super pleasant, easy to work with, and the work has a 2-year warranty. Highly recommend.
Had some plumbing issues at one of our fire stations. Called High Five Plumbing and they sent out plumbing technician Daniel Gomez. Daniel explained to me what the problem was and needed to be done to correct problem. Daniel scheduled the job, did what he said and took care of the issue. I will use them again.
Laura Levorsen
3 months ago
We hired High 5 Plumbing to fix a leak in a rental house and believe we overpaid for the repair, $1800.00!Worse was the water shutoff value was in a back basement room that contained several expensive bikes. Within a couple weeks of the technician being on the property, the bikes were gone. They had been in that room for over a year! It takes two codes to get to the bike room and the codes was unfortunately shared with our technician, John Underwood, in a trusting moment. Literally no one else has those codes, not even the tenants.High 5 did nothing to help recover over $10,000 worth of bikes. We felt completely taken...twice!
Derek Larson (milpol)
3 years ago
Called to get a quote for a new water heater and some possible additional work. They were available same day and were very communicative on the status/ETA even to the point giving us a link to see where he was. Daniel, our plumber, arrived, was very courteous and explained all what he saw never really giving the feeling of trying to give unneeded suggestions for more work. Installation was quick and painless. He did a great job at a very reasonable price. I’d be very happy to recommend them to anyone.
The entire process with High 5 Plumbing was fantastic. I called early on a Saturday morning. Alex, who answered, was so incredibly sweet & helpful. She worked with me on scheduling even though I called last minute and wanted same-day service.They were very communicative throughout the process as my appointment time approached. Once the technician, Justan, was on his way here, I received a text message with his photo and a short bio. Justan was incredibly polite and very professional. He was a pleasure to have in my home. He very quickly assessed my issue and suggested a quick & easy fix that was reasonably priced. He also included two other options just in case additional work is needed to solve my problem. I mentioned that I have a leaky hose bib and he even included a quote to have that fixed so that my wife & I can budget for it.This was a fantastic experience. I’m so glad I called High 5 Plumbing. I will definitely call again if I have any additional plumbing needs.
Chris was very professional and amazing. I will definitely use their service again. Poor thing worked all day to make sure we didn’t have any leaks at the end of his service. Thank You, Chris.
Suzy Kleiner
11 months ago
While my tech Jason was courteous and from what I can tell did the job efficiently for the moment, I'm frustrated with the pricing of the job. I called to book this appt, and was told the $49 trip charge would be waived if I proceeded with any work. My work consisted of a rubber ring gasket falling out of the bath spicket thereby making it impossible for the bath to turn to shower water. I knew the job would take less than 5 minutes and mentioned that to the person booking my appt while asking what was the fee for less than an hour of work since it would take very little time. She assured me that it was based on the job. Once at the house, Jason called, informed me that he could repair it for $231 or replace it for $235. He said either would be a suitable repair so knowing this was for an Airbnb I opted for the quicker option. I then called the owner of the house (I'm the property manager), and he quickly said lets replace. I called Jason back within 60 seconds and he had ALREADY COMPLETED THE REPAIR. $231 is unreal for less than 5 minutes in the house. The person taking the call should have informed of the minimum trip charge.
William Lewis
2 years ago
Installed a custom ice maker. Not the cheapest bid, but Caleb was professional, efficient, communicative and an excellent plumber. He took the extra time to be sure he could do the job and make not just the functionality be great, but cared about the aesthetic.
My techbician John was kind and efficient. Troubleshooted and solved my problem in one visit. Thanks!
Oscar “Forceco” Garcia
2 years ago
Ryan was absolutely amazing. Fast at diagnosing the issue, friendly, neat, and very professional. I recommend this company 100x to anyone that needs a fair price for AMAZING work. I will definitely be using them in the future.
Great service via Hunter Hicks, thanks!
Although an expensive installation and some delays, the work that was done was fantastic and the professionalism was great. The work took a little longer but the team went above and beyond to get it done! Kiley, Justin, Tim, and Jesus were all great and gave the best experience possible. Please give these folks a High 5 and reward them for world class service!
Brittany Gotschall
2 years ago
We have used this company a few times - twice for sewer drain cleaning. There are two reasons that I am compelled to leave a review - 1) prices have increased and 2) the customer service experience was a little strange and uncomfortable. It’s a bit soon to say but the quality of work seems fine and the tech was pleasant and professional.Around cost -The first time, the price was around $350 for the scope, snake, and toilet removal and reinstallation in January of 2019. We did purchase their membership at that time which includes a 10% discount.The second time was today - the price was around $350 for the snake alone, with an additional charge of about $179 for the scope and $240 approximately for the toilet removal and reinstallation. We opted for only the snake this time (and of course, to do that, the toilet had to be moved). We no longer have a membership, but if we had, my math found that with a 10% discount these services would have ended up just shy of $700, so about double the price as in 2019.Around customer service -My partner called to question the price, and relayed back to me that the price increased because of inflation, costs for PPE, and because we did not have a membership anymore. I took a look at the receipts and thought I should give them a call - the coupon we used had been under applied, and the explanation related to the membership and inflation didn’t explain such a large price increase. It seemed possible that a mistake had been made. I called the company and asked to speak to the same person that my partner spoke with since he would be familiar with our account - and this is where things got weird. I think their office thought I was on hold - but I could hear three people talking about us and how ‘upset’ we were about the price.I did connect with the person who helped my partner - and we did the math together. He refused to say that prices have doubled but could understand how I ‘felt,’ after we did the math together. He indicated that the invoice is correct; there is no mistake, and also that the reason for the price increase is because the company has grown. Then, he insisted that he ‘went above and beyond’ to help us by offering us a $50 credit toward a future service, and talked over me about how all of the things that this company does costs money and that’s why the prices have increased. Unfortunately, he seemed quite upset at the end of the call. I tried to smooth things over prior to hanging up by apologizing for upsetting him but that seemed to agitate him more.We aren’t .. mean. We didn’t yell at these people; we didn’t cry; we didn’t call anyone names. We asked questions about the pricing, as I think any customer would if the sticker price is double what it was in a relatively recent past experience.It’s 2020. So maybe he’s just having a bad day - hopefully it gets better.What I know is, next time we need a plumber, there’s a good chance that we will be calling someone else.
John did an excellent job installing our whole-house water filtration system. He explained everything, worked fast and courteously, and made sure we were happy with the job before leaving. Very professional.
Kevin Wintergrass
2 years ago
I'm an independent plumber who is working on a remodel where high five worked prior. There were a couple mistakes the contractor and I discovered while working for the homeowner. Initially we definitely felt frustrated. However,I will give credit where it's due. They completely stepped up and resolved the issues we discovered and were awesome in that aspect. It's never the mistake you make. It's how it's handled. I'll only have positive things to say about this outfit. They are a good group.I wish them great success with this kinda response and attitude.More than happy to give them a high five
They had really good communication and showed up on time. They were very professional and explained everything that they were doing the entire time. The work that was done was really top notch, and the plumber was very friendly and easy to talk to. My only reservation was the price. I was charged $300 to change a shower cartridge that costs about $50 and takes less than 30 minutes to install. All of the other work that was done was also at the high end of what I would expect to pay (or have paid in the past). They did let me use a $25 coupon which was nice of them. If you want professionals that will show up quickly, on time, and do great work then this is your place. If you need to do something on a budget maybe not so much.
Professional, Hunter helped me with a clog in my sink and was very courteous. Would recommend
Gabriel Godoy
2 years ago
Felt very deceived by this company. Hired them to do a pipe repair in the basement. On NONE of the estimates we received from them (got 4) did they mentioned how terrible the cement finish would come out. The work involved repairing the pipe, and filling it back with cement. Within a couple of days, the cement was splitting and separating from the foundation and was left looking TERRIBLE. Now, that it has been a couple of days, I have contacted them, and their justification for the atrocious job was “they were plumbers not cement layers” and couldn’t do anything about it. They did not acknowledge my concern or the fact that this was not mentioned at all before service. When you hire a company, your expect them to complete the entire job with excellence, not just a part of it. Terrible business practice by them and definitely do NOT stand by their customer service guarantee. I did not feel valued, appreciated or wanted as a customer.
The lady who booked my appointment was very nice and tentative. She worked with my schedule and let me know when the tech was leaving so I didn’t have to miss too much work. Caleb showed up on time and gave me 3 different quotes, informed me what each one was and gave zero pressure. He also let me know the piping under the sink was done incorrectly, wasn’t a huge deal if it’s working, but suggested at some point to have it done. It took about an hour when all said and done, very expensive for just a snake and no add ons for a minor clog.
Myranda Castle Sanchez
a year ago
High 5 plumbing was great. They reached out right away and had same day appointments available. Chris came out and did an amazing job. He answered all of our questions and did an inspection of the whole house. He got our water heater installed same day which we weren't expecting. He was so good at what he does!
Margie Heinrich
4 years ago
I was impressed with Josh. He spoke in terms we could understand and addressed all of our concerns. We had made an appointment for 2pm, but High 5 called when he finished his previous appointment in case we were available sooner - which was very considerate and convenient for us! Josh's service was very quick and he went out of his way to leave us with more information if we had further problems. We could tell Josh and High 5 Plumbing are honest and professional. We highly recommend this company and we will be referring our friends and family to High 5 in the future!
Luis from High 5 was amazing! Ask for him if you can, as he arrived exactly at the scheduled time, got done under the estimated time, and explained every facet of the repair. He friendly, polite, and courteous in explaining the work he did. We had maintenance done on our tankless and a shower handle rebuilt. Costs were eminently reasonable for the service (and be sure to check the website for a coupon). Every part of High 5's work from scheduling to service to invoicing was professional and well-done.
Louis Stephens
2 years ago
We had High 5 out to our home to take a look at a few plumbing issues. They were able to get me scheduled right away and their communication was excellent! I received a text message informing me the technician was headed our way and we were even able to track his progress as he approached our home. Ryan came to our home, looked at our issues and gave detailed recommendations for repairs. He had us back up and running quickly, he was extremely courteous and treated our home with care. We will be using high 5 for all of our plumbing’s needs in the future.
Ryan and Nick were prompt, courteous, professional and tall. Despite unarguable tallness they were able to reach their feet to put on booties to protect the floors as well as bend down to give my 3 year old a coloring page and a high five. A quick assessment of our issue lead to several options for repair including quotes and I felt my questions were answered thoroughly. The snaking of our main sewer line and video assessment took less than an hour. I was also told how to help prevent issues in the future. Very happy customer!
Steven was exceptional in his overall service. He was patient with my questions and clearly explained each step in the repair process. I would strongly recommend him to family and friends and call him/High 5 in the future.
John was absolutely fantastic! Punctual, professional, and transparent! Also, you couldn’t even tell when they were done it was so clean!
Lawrence E Neal
3 years ago
I needed to have a shutoff valve for a refrigerator installed on short notice. I contacted High 5 and they were able to send a technician out within an hour and a half. Our technician Pedro was very knowledgeable and explained our service options after evaluating our situation. We were very pleased with Pedro’s work and professionalism. Would highly recommend them for future plumbing needs!
Josh was friendly and not the usual old grumpy plumber I've become accustomed to. Came out the same morning we called to install a new hose bib. It was a fair value considering the prompt and honest service. I will certainly call on High 5 again in the future.
We called to see if anyone would be able to find the source of the dripping noise that we can hear in our crawlspace. There were no leaks so we were stumped. We called in to get an estimate and Josh Moya was super awesome! He found the source and quoted us a very fair price. He was professional, friendly, and definitely knew what he was doing. The best part was, that he really did end his service with a high five!
Shelly Fitzgerald
3 months ago
Had Morgan as my technician a few times and he is friendly, knowledgeable and helpful. He helps me understand the issues and fixes them quickly.
Justin Bubenik
a year ago
Extremely friendly, professional and knowledgeable. Ended up getting a “quick fix” to a water heater problem from another company, but will be coming to High5 when we go with a permanent solution.
They were quick to come over and solve everything, thank you!
Lynlee McGary
2 years ago
I am so thankful we found a new plumbing company! We will be calling High 5 with all our plumbing needs from here on out! The communication was excellent! The work was done in a reasonable amount of time and the work was done right. The professionalism was excellent as well! Our technician wore booties in the house, kept his mask on and used gloves as he kept the area very clean. We felt very comfortable and appreciated those steps that were taken.
I have a mixed review for High Five Plumbing. They were on time and quickly provided us with a replacement hot water heater.However, there seemed to be no transparency or choice to whether or not we actually needed a new one or if it was repairable. The technician seemed to care more about upselling us than actually administering a diagnostic. The surcharge for a new hot water heater seemed to be very steep, Leaving us to feel as though we’re just had been ripped off. And then we overheard the technician openly joking to his assistant on his “successful” sale.The next day when I called back because of a backflow issue, the same tech, again without providing a diagnostic procedure, wanted to replace the backflow regulator for an even steeper surcharge and warehouse opening fee. The whole process left us with a bad taste in our mouths.So I would only recommend High Five Plumbing if you don’t care about paying a serious premium and don’t mind mediocre service providers who seem to care very little about the paying costumer!
Braunsen Schumm
a year ago
Morgan Lowell did a fantastic job on our water softener install. He installed the unit quickly and professionally the same day we contacted High 5. We will definitely be using them in the future based on this experience.
Maralina Redenbarger
2 years ago
Justin and his contractor were AMAZING. Immediately figured out the problem, found a coupon to help, couldn’t have been more friendly or professional, and even was caught petting our very skittish dog. Who was giving them licks. (She NEVER does that with strangers, so...)Highly, highly recommend. Thank you J and J!!
They were fast getting someone out, reasonably priced, professional, and had the best customer service from start to finish that I have seen in a long time. I will update this once the work is fully completed, but I wanted to give special recognition to Morgan. He did an absolute wonderful job diagnosing, and prepping, for the work to be completed tomorrow. He explained everything, and answered my questions in a way I can understand. Was respectful, clean, thorough, and great humored. I would/will suggest to anyone to utilize their services.
Mary Ellen Schott
2 years ago
I have used High 5 Plumbing for all of my plumbing needs since moving into my house 3 years ago. Techs are always nice, knowledgeable and professional. Plumbing repairs are NEVER cheap, but I feel their costs are fair.
Victoria Linemeyer
2 years ago
Josh from High 5 Plumbing came to save the day and fix the shoddy work done by my contractors unlicensed worker yesterday who did our plumbing incorrectly and not to code. I called at 8am - he was here by 1 - and got the job done by 5. He took half the time it took the others to do it wrong! Not gonna lie - High 5 is a bit pricey - but you get quality work you can trust - and I appreciate sleeping better at night because of it. Great communication from the team and I also appreciate the paperless system!
Josh was awesome. He explained everything really well, answered any remaining questions I had and got everything fixed so quickly! He even tested it out multiple times to make sure we were in working order. I really appreciated his help!
José was great! Very friendly and knowledgeable, he really took care of us and the problem we had so quickly. The cost was a bit more than I thought it would be but the problem was solved.
Michael Norman
2 years ago
Great communication from setting the appointment, to High 5 corporate letting me know arrival time and after the job was complete sending me pictures of the work complete. The technician Caleb was very professional and gave me multiple options to meet my needs. I will highly recommend High 5 to anyone that has any plumbing needs.
Justin was very polite, professional and knowledgeable! I am very pleased with the level of service. I had a leaky ice maker and decided to replace the water lines. Justin also cleaned up a terrible mess under my fridge from prior home owner that had 4 pets. The quote I got to replace my water heater was pretty reasonable and I will use this company for my future plumbing needs. Moved to Thornton in December and glad I found a good company!
A company with integrity and honesty. I had another company come out and quoted a price of $620.00. John, their tech, came out tighten one facet ans put an O. ring on the other facet? If you want an honest quote High 5 is your company.. Saved me at least 600.00!!!!Highly recommend.
I was very pleased with High 5 Plumbing the 2 times we had them come out to help. This last time was an emergency and they fixed in a timely manner and provided the billing information in an understandable and clear way before proceeding with the job! They kept the area clean and we appreciate their timeliness and good work!
Kids who are answering your phones shouldn’t be… no follow-up, one doesn’t know what the other is doing; doesn’t accept payment from Title Company even though the kid on the phone said they would… John was great! On time, professional and answered every question.
Barbie Bacchus
10 months ago
Morgan provided excellent customer service and was able to immediately fix my plumbing issues. I can’t recommend him enough. Highly recommended, I will use their services in the future!
Love High 5 Plumbing. Have had several plumbing problems in my old house this past year and High 5 has helped me with all of them. This time the water connection to my hot water heater was leaking. Being a High 5 club member they sent out Mark M. within 2 hours of my call. He got the leak fixed and as he was cleaning up I noticed I had water leaking under my washing machine upstairs and before I knew it water was everywhere! Mark quickly shut the water off and we noticed a very old pipe had split. Was I ever glad Mark was there! He saved the day. I would probably would have had a major flood that I might have not noticed until it was to late. Said he could fix this and I will tell you this turned out to be a big job. From fixing a small leak to fixing a big plumbing problem. Mark M did a fantastic job getting it all taken care of. A big thanks to Mark Marfil and the whole High 5 team.
This company made me feel very safe as a woman home alone with a technician. I was able to read about my technician before he arrived as well as track how close he was to my home. Once my services were complete, I received a call from a service representative who was ensuring my services went well and that the technician respected my home and kept his workspace clean. Ryan was very professional and thorough and I will definitely use this company again as well as refer them to friends.
High 5 arrived timely, communicated with me several times before the technician arrived including to let me know he was on his way, and completed my job neatly and professionally. High 5 is now my go to plumbing company.Update: my second experience was every bit as good as the first.2nd update: my third experience was great. I didn't need much, and Caleb did my not much super fast and well.
Caleb was great with his inspection. He did a thorough job and explained everything that was being done and why so that I could understand what needs attention and why. He was professional, acknowledged my concerns, and was able to provide me with the information I needed and put my concerns at ease. Thankyou High 5 Plumbing, I would recommend him for future projects to anyone.
Jessie LeJeune Cherven
11 months ago
Great response time and availability! Awesome technician, super polite, courteous, professional and not pushy in any way!! So great to have such excellent customer service, across the board!
Ryan Riggs was one of the best Master Plumbers I have ever had the pleasure to hire. Not only his workmanship but his personality was A-1.
Will hire Ryan and High 5 Plumbing for my next plumbing job without a
doubt. Dave
Brian Concannon
a year ago
I have used High 5 Plumbing in the past and had good experiences, however, this most recent job left me frustrated. They charged an extremely high rate and yet were unable to complete the job. Also, the technician took all of the spare parts and boxes and instructions that may be needed to finish the job. The technician was very friendly and professional, but unfortunately, leaving the job unfinished puts me back to square one having to find someone that can finish it or doing it myself. The entire reason I hired someone was to have the job completed so I could work on other areas of our remodel. I now regret hiring someone and spending the money.
Disco Crash (DiscoCrash)
2 years ago
I have used High 5 in the past and they were fine. They were slightly pricier than a mom and pop place but did good work and i had no complaints, the value and quality were even and it works.So it's only natural that I would call upon them again to expect a similar sort of value/service, right?........right?Right?!?No. What I experienced today was about as close to actual theft you can possibly commit under the guise of a service. If i was a little slower mentally and didn't pay attention or maybe i was just uninformed of how much things cost, even then it wouldn't have worked on me because IT WAS THAT BLATENTLY EVIL AND PREDATORY.Allow me to explain.I have been getting back into cooking. I have lived off takeaway/fastfood/delivery/frozen food for years, and decided to get into cooking again.Right away i found out my disposal wasnt working. Turning on the power made a low noise and nothing else. At some point this year i also had a backup in my dishwasher so i decided to get that looked at and get my disposal fixed.In wake of this, i looked up how much these things cost in general to know what kind of numbers to expect and where to push back to try and get a lower rate if necessity.If you go to amazon as of the time of this post and look up garbage disposal you will see a huge variety of units ranging from $50-200 roughly, with the vast majority of them in the $100-120 range. This tells me as a person capable of human thought, that this product plus the labor of the job done should probably end up with me out around $200-250. I was prepared for this and was ready for it.I lost my job YESTERDAY. Before the tech from High5 said a single word about the quote, i told him i just lost my job and to please not upsell me anything, because im broke. This is factually true.The tech was clearly taken aback and didnt know how to get past his upsell, so he still did it anyway, asking if i was a member of their program and starting to tell me about the benefits. So i shut that down right away saying we need to just stick to the task at hand, and he turns around a tablet with a quote of over $3k on the screen.WHAT?PARDON?He didnt just tried to upsell me, he was prepared to bankrupt me. So i noticed this said option 1 on the screen and he could scroll down. I asked him to do that and go to the cheapest one, which was at $890.WHAT?PARDON?At this point im in pure shock for a few reasons1. the dishwasher works. it doesnt need replacement. it just needs cleaning. Even he told me this could be done with a simple chemical solution they run through it. great, perfect for me and my budget.2. as mentioned up above, i already looked up how much a COMPLETE REPLACEMENT costs, which i will remind you is around $120 on average.So wheres the cost?This guy is very strongly promoting that i would need to gut and replace all the plumbing just in case and it was part of the final optional package, AND the quote for the disposal replacement was just shy of $400 to help inflate the bill.Are you actually kidding me.At this point I knew i was being robbed. Not ripped off, robbed. Again, the only person this would ever work on is someone they are being a predator on. Period. End of discussion.I got angry and said there was absolutely no point in us talking under these pretenses and told him he was welcome to leave my home.Goodbye High5, and good luck finding someone to fall for that BS.
I needed some quick plumbing done before a party. A cheap part of my toilet broke. They have an appointment fee and refused to give me an estimate over the phone. They only had two packages for toilet fixes so an estimate would have been logical. This is a shady business practice that rubbed me the wrong way. The lowest costing package was still very expensive compared to the price of the part and fixed problems I didn’t have. They instisted that I probably needed extra parts included in the package fixed too and couldn’t fix the issue at hand by itself. I didn’t want to be charged for the appointment and needed it fixed so I just did the lowest priced package. With all that said, the plumber was friendly, helpful, and quick. There is also a warranty from them for 1 year for the parts
This was our second time using High 5 Plumbing and we highly recommend them. Jose is prompt and efficient, and we appreciate his friendly demeanor. He's very knowledgeable and does a great job. The membership comes with a lot of perks.
The High 5 team was incredibly responsive, friendly and professional. Morgan was on top of getting us scheduled right away, Caleb was friendly, knowledgable and got our problem fixed fast. Francesca called shortly after the repair was.complete to ensure we were happy. Great team, great work, affordable pricing!
Anne Halbmaier
5 months ago
Found a leak, by luck, in our crawlspace that was present for.....who knows how long. High 5 Plumbing was the second business that I called, have previously used AAA, and they were available to come out the same day. Being a first time customer, they had amazing customer service and were very willing to work around my hectic day....I was hosting a baby shower that afternoon. Lucas was given our service call and showed up at the right time, willing to work around some loud baby celebrating women. Very professional and wiling to be upfront, honest and understanding. Talked me through the process, and gave estimates for multiple ways to approach the situation. I was very pleased to have had him work with me to fix the problem. THANKS LUCAS!!
Christopher Larson
6 years ago
THIS COMPANY WILL RIP YOU OFF. Please avoid this company especially if they send Mike out to your house. I honestly have no idea how they got so highly rated. Mike had absolutely no idea what he was doing and had to rely solely on the water heater company tech support (which I could have done had I know about it) to do his job. At one point he even had to ask tech support where the bad part was and he could access it. She responded remove the 4 screws on the top of the water heater. I actually laughed out loud when she said that.What sealed it for me though was once our water heater was diagnosed he said that he would send me a quote the next day. Before I received the quote I decided to call and see if I could order the part myself and for how much. The part cost $156 and shipping was $25. I ended up doing the work myself since it was really simple and took approximately 20 min. After I had already ordered the part Mike's quote came in at $1450. Yeah that is right a ~1000% mark up for a 20 min job. What a joke.
John did a great job and made sure everything worked before he left. They came the same day we called. We were kept informed and they didn't disappoint. Thanks High 5 and thanks John.
Morgan was wonderful! I came home after being out for 2 hours to a rushing sound in the upstairs wall and water flowing into our basement. I called High 5 at 2:05pm and they dispatched Morgan who arrived at 4:30pm (he would've been sooner if it weren't for Denver traffic). He quickly found a nail lodged in a shower pipe, and replaced it quickly, cleanly and efficiently. He was knowledgeable and kind throughout the whole visit. I am so thankful for his quick and efficient work!
Very quick scheduling, easy fix from the service call. Nice technicians, and provided plenty of potential estimates for future work that may need to be done.
Shellie Litwin
2 years ago
Steven did a great job repairing a shower head leak and replacing a valve for our sink. Steven arrived on time and completed the job without any issues. I also liked how High 5 sends text links showing you who your tech will be, and a live link to track their travel to your house. Really cool!
Pedro was great! He was so friendly and helpful. I felt like he really wanted to help us and cared about the outcome. We needed immediate assistance for our sewer pump and they had someone to our house within 90 min of us calling. We purchased their membership and will definitely use them again. Thank you!
Tsubani Redtail
2 months ago
I had recently had a plumber from High 5 out to do some work and needed another one to come back to fix the issue that cropped up with my shower not draining. Jose and his associate were prompt in showing up and figuring out the issue, as well as suggesting options for fixing it. They also helped me figured out options for replacing my toilet and really went beyond with helping. They did a great job and really deserve a High 5!
Leah Wagner Leonard
a year ago
We were recommended to do a water quality inspection and Morgan came out with a smile on his face and super professional, ready to help us learn about everything he was going to do if we wanted to. Tested our water, and let us know the best options for getting the best quality drinking water out of our tap, never felt pressured just great service.
Awesome!!!I recently had work done on a leaky bathtub faucet by High5Plumbing. The office staff was polite and very informative. The service technician arrived on time and prepared to review the situation and go to work. I was provided with the pricing options, which I found to be competitive. The service technician performed excellent work which gives me confidence that the problem was fixed correctly and will not come up anytime soon. Communication with the office staff and the service technician was great throughout the process. I will use High5Five for any future plumbing needs and I highly recommend them as well.
After some scheduling challenges, they did an excellent job, just what I needed. Their approach is good, when the plumber was on his way, I got a text with his picture to know what to expect. Their prices were a little higher than others, but they were quick, professional and did just what I wanted. I had an unusual brand faucet installed in my garage, Aquorwatersystems, a flush mounted faucet...it worked perfectly and there was great attention to making sure I was satisfied.
From the start High 5 made me feel like I was their only customer. Answered all question, etcThe tech Steve Til went above and beyond. He walked me through the new equipment, he even went so far as to show me how to correctly connect my dryer tube.I would gladly recommend High 5 and Steve Til any day.
We’ve used High 5 Plumbing a few times over many years. We have always been happy with their work and follow through. This most recent time was no different, and they were able to fit us very quickly to get a leak identified and fixed ASAP.
shane wareham
7 months ago
I was very happy with the garbage disposal replacement done by the crew from High 5 Plumbing and would recommend anyone to give them a chance to earn your business. Prompt, courteous, and, professional.So, here's the story..After about 12 years my small (1/3HP) garbage disposal was on its last legs and jamming frequently. I bought the house new and the disposal came with it, so, it was a low cost unit. It finally shutdown so I needed a repair or replacement.I went to one of the web sites for finding services and the first response was High 5 Plumbing. Within less than 30 minutes. When I spoke with them they could come out in a couple of hours which sounded good and I made an appointment.They showed up ahead of time and checked out the unit and recommended replacement which is what I expected and thought should be done (I don't want to keep repairing the unit).They offered to replace it with another 1/3HP, a 1/2HP, or, a 3/4HP. I knew the 1/3HP wasn't really adequate and that I needed at least 1/2HP.After talking about it, I realized that 1/2HP would probably work, a 3/4HP unit would certainly work. So, I asked them to replace it with a higher end unit (I was taught to get better appliances if I can afford them as they will usually cause less problems).They said they could do that and have the 3/4HP unit brought over in about 30 minutes (they didn't have that unit with them) and I gave them the 'go-ahead'. In that that 30 minutes they removed the existing unit and put in new piping under the sink. A little after they completed that, the new unit arrived and they installed it. All done in a little over an hour.I've been running the new unit for a couple of days now and it handles everything better than the old unit and is much quieter. I'm very happy with it.As to the price, it may have been higher as the unit I wanted installed showed up on the internet as just over 3 times what my original unit cost. I will admit, the total cost was a bit high but was inline with what I'd seen for this service.Conclusion...All in all I was impressed by the crew that came out, the were very professional, courteous, and, knowledgeable. They were also very efficient and capable. They managed to the old unit out and the new unit in without any fuss or mess. Very well done.
High 5 plumbing answered my call and were able to answer my questions about the scope of work before they came out. I received a text with a picture and link to “get to know my technician” before he arrived so I knew who it was I was letting in my home. He promptly found the link with minimal damage, kept the area tidy and was so helpful in what can happen in the future. Highly recommend.
Neal Cheldelin
3 months ago
Dominick was very considerate and listened to my suggestions and comments. He was efficient and finished the job in less time than I expected.
They could not give a ballpark price. They wanted 49.99 to come out and check. We called 6 other places and all gave a ballpark figure. So we went with one of them. This was just so difficult to go back and forth with this company.
High 5 Plumbing has 💯 licensed plumbers who come out on service calls. The property had a sewer back up that needed to be cleaned and scoped per a property inspection due to real estate sale. Time was of the essence, and they responded with a timely solution. Pedro, who is extremely professional, met me at the property right on time and was able to quickly assess the situation and resolve the blockage efficiently. The carpet on the stairs was protected and the flooring was left clean after service. Pedro also was able to document and send the invoice for the cleaning as well as the video scope per my request as we were on a tight timeline! Would definitely use and recommend High 5 Plumbing for my future buyers and sellers plumbing needs!
Elizabeth Fossum
3 years ago
Nobody enjoys having to deal with unexpected plumbing issues, but I have to hand it to the entire team at High 5 plumbing as they were exceptional in all regards. They were able to fit me into their already busy schedule, give me full details of what to expect, communicated each step of the way, including provide detailed estimates and with various options. The technician Josh was courteous, considerate, and very knowledgable. Hoping I don't have the need for a plumber for sometime, but if I do I will certainly call upon High 5 Plumbing as well as refer them to friends and family. Thank you!!
Steven McElhany
2 years ago
Chris Hales was our technician. Chris was very polite and patient with us as we are not water heater experts and had lots of questions and he was very willing to talk to us and never made us feel like we were asking dumb questions. He installed the pilot assembly in a timely manner and got us hot water again.
Professional, Knowledgeable, and Courteous. Clarence and Tim did a fantastic job on my plumbing project and also checked out our home for any potential issues. The scheduler Cory was friendly and very easy to work with. They are my new go to company for my plumbing needs. The High 5 at the end of their work may seem different but it is a clever way of showing satisfaction with their work. Obviously a well run and disciplined organization. Thanks for the great job.
I was very happy with the service that Austin provided this morning. This company made it so easy to make an appointment last night and they sent someone out right on my desired scheduled time. Austin was quick and to the point, he knew exactly what to do and I will definitely call them in the future for any of my plumbing needs. I have been looking for my go to company for awhile now, and I have found it!
Ruth Grindeland
a month ago
I am so happy with High 5 Plumbing! They came in quickly and replace my sump pump. Morgan was professional, walked me though the issue, my options and he did a great job! Everything about High 5 and Morgan was exceptionally professional. I definitely will use them again and I highly recommend them.
Great service. The technician was very knowledgeable but also humble, I didn't feel like I was being swindled or taking advantage of which sometimes I do. Very thorough work and great quality.
Daniel was great he came to our home to do an assessment of our water tank & conversion to a tankless water heater. He was very professional & knowledgeable in assisting us & getting our questions answered. My wife & I felt very comfortable with him in our home & his customer interaction was wonderful I would recommend High5 for plumbing needs because their process seems to be seamless & have a pretty quick response time.
Nicole Graham
2 years ago
Same day service, extremely thorough explanation over the phone of what to expect, prompt communication, knowledgeable customer service representative and technician (CJ was fantastic), and a fair price. We're happy, and we're telling everyone we know to use this company.
Waited 3 different appointments over 6 hours to replace 3 faucets. 1400 dollars. Called and did receive a 100 dollar discount very much appreciated. I do want to say Stephen was great and did a great job
Albert Jackson
4 months ago
I had my hot water heater serviced and drained. Peter was the technicians name he was nice and very respectful and he did a great job. I had a great experience with High 5 Plumbing.
Scott De La Cruz
a year ago
Steven and his assistant did an amazing job replacing our garbage disposal. They arrived on time and were really friendly and professional and explained every step of the process to us as they worked on it. They also offered to switch the sides of our garbage disposal since our old one had been setup on the wrong side to begin with. That was really super helpful to us and will make things easier for us in the future. Can’t say enough good things about them! 10/10 I would definitely use them again and will recommend their services to everyone I know.
I needed shower valves replaced and Jason did a wonderful job. He was not only very nice and personable, he obviously knew what he was doing and finished right on time! Very professional and spoke highly of the company in which he is employed.
this company charges a $49 service fee and told me that both 5 star plumbing and plumbline services both lied to me and both charge fees to get an estimate. estimates are free with the other two companies, but during the phone call she told me they are all lying. then proceeded to tell me that they cannot tell me how much it would cost to do a new water heater and the only way they can tell me is if i pay $49 to them first for them to show up to tell me how much it will cost so they can leave again then come back and charge another $49 plus the install plus the product fees to install. horrible horrible customer service on the phone calls from the woman i just spoke to. not only is she lying about other companies but she told me i was wrong when i told her the 3 other companies i spoke to offered free estimates. shady business.
Would NOT recommend. Did NOT follow/communicate about Covid-19 virus guidelines. Lots of companies more experienced and a better value. Not unhappy with the tech/but the company.50 min repair--- $375 total cost ($350 labor=$408/hour.......)Used cheaper home depot parts/not warehouse plumber qualityDid not clean up completely or turn the water heater back on. Wife had cold water coming home from work.
Paige Yarbrough
4 years ago
Morgan and Steven were absolutely the best duo I could've had the pleasure of working with today. They were tentative and understanding of my issues. They arrived to my property in LESS THAN ONE HOUR! Who else can preform that kind of service? Morgan was amazingly helpful on the phone, and made my booking process seamless and painless. I will definitely be returning to High 5 plumbing. HUGE thumbs up.
My second 3 star rating. Using my second email address to warn others. I used them before and gave them 3 stars for not telling me the costs up front when there was standard tiered pricing. They have once again been shady. My fiance had them come out. We called them out to evaluate our shower plumbing due to low water pressure. They mentioned they didn't know the brand and part number of the part we needed to replace. Although the person who came out was nice and seemed helpful, the business itself refused to tell us the part number after they gave us an extremely high estimate the next day. A quick vague google search of the part we needed showed that it should be much lower priced than the estimate. After complaining, they gave us a credit to high five plumbing instead of refunding the money for the estimate.
Great company. Very responsive. Amanda did an outstanding job at an affordable price. Thank you!
Therese Smith
3 years ago
I had the pleasure of having CJ Vigil do the work in my home. He assessed the situation and offered me four options to choose from. He was very knowledgeable and we discussed my situation and came up with exactly what I would need and within my budget. He had a keen eye for detail and did not stop until the job was done to his satisfaction. He was friendly and tolerant of my very barky dog! I would highly recommend this awesome young gentleman to anybody to have work done in your home.
High Fives technician Jason arrived on time and did a great job of diagnosing the problem and explaining what he was doing - and tolerating my irritating questions. He installed 2 new shut off valves and a pressure regulator and was done in about half the time he estimated. High Fives dispatch crew was also great and kept me informed about my appt and when Jason would be arriving. They are definitely on the expensive side but the work and customer service provided are far better than many other contractors I’ve dealt with.
Lucas Boladian
9 months ago
They came to fix a dishwasher issue and the job was done quickly and correctly. They also identified other possible issues for our consideration. Very knowledgeable people!
Katelyn McGrew
3 months ago
Jason Kidd came out, gave us a fair quote, and completed the work same day! He was extremely thorough and professional. Overall we had a great experience with Jason and this company!
From the initial phone call to the job completion, High 5 Plumbing, and their technician Morgan Lowell, were friendly, professional, and helped us make the right choices. I have used High 5 Plumbing for problems at home. This was the first time using High 5 for the business,. Top Notch all the way! I would highly recommend this company!
The technician was great and the High 5 was quick to respond. Disposal was WAY overpriced and we somehow got looped into a membership thing. Hoping we recoup some of the cost down the road but I think next time I'll fix it myself.
Lindsey Stone
2 years ago
CJ was quick, thorough and professional with the diagnosis and the estimate. Justin and Caleb were tidy and efficient with removing the old WH and installing the new one. Everyone was covid-conscious and compliant! Deziree (and Alexa?) at the office were able to get us scheduled quickly, communicated thoroughly and by our preferred method and were very responsive.
John and Zack were honest, offer fare prices, and worked quickly before the next storm came to flood our basement again. Thanks!
High 5 was able to schedule me quickly, and within 10 min the tech found my issue, isolated the problem, and quoted me a reasonable price for parts/labor/repair. Jose C. was professional, friendly and extremely knowledgeable and efficient.I am so glad I found High 5 for this minor emergency 3 days before Christmas Eve! I will use them again!Jose was outstanding!
Jaymie Washeck-Sinicki
7 years ago
Fast, friendly, trustworthy, quality service! Offered free estimate and was able to repair frozen outside spigot/cracked pipe leak on the spot! I would definitely recommend High 5 Plumbing to anyone in need of household repair/services. Great company!!
Nicholas Schwindt
3 years ago
I am pleased with the work performed by High 5. They were prompt in providing a quote, and punctual in their arrival time. They took time to explain the work they were going to do, and were fine with letting me handle some of small items that they identified, but felt I could do because I wanted to save a little money. I appreciated their candidness, and I will be calling them if I every have a plumbing issue that I feel is beyond my ability.
This company sent a man out within an hour of my call. He was very professional and courteous and explained several options for the problem with my garbage disposal. I have 2 small and very loud dogs but he was unfazed and there were no problems. After installing a new disposal, he explained everything I needed to know. I am very pleased with this company
Patrick Gross
7 years ago
I would highly recommend High 5 Plumbing for both commercial and residential customers. I had a couple of different issues at my home where I needed help, not only fixing the issue, but trying to figure what exactly was causing the problem. High 5 found the issue to be something not as complicated as I thought it would be, fixed it quickly, cleaned up well and did it at a fair price. I also had them do work at my place of business where a quick response was important and fixing it right the first time is a must. They always exceed expectations. Thanks High 5!
Courtney Westlie
8 months ago
Hector was incredible. Good communicator and very professional. He came right at the beginning of our window and costs were reasonable for what was needed.
I primarily made my appt because I thought my garbage disposal was broke. Figured I was going to have to have a new one installed. Dakota was exceptional & professional when he was here, noted the problem was only that the disposal was 'stuck', showed me how to remedy the problem and he 'fixed' it. He'd been told I might want to discuss my dishwasher, that has been leaking since I bought my home (I only use it to dry my dishes). Dakota dove right in, determined the problem was because it wasn't attached correctly and not level. He actually had a positive attitude in doing the extra work. Dakota has a great personality, friendliness and exemplified an assurance that my service call was performed really well!
Trenton Humphries
2 years ago
So we had these people come do our hot water heater. 3k is what they quote us. But if I go buy hot water heater and have them install it. So I bought one for the space we had and the size we got 600. But then we paid 1200 for one hour of labor. But they were nice so we stuck with them. We then looked at A/C 7k for them to bring new and install one hour. But nice so we stuck with them. Well we wanted a new toilet install. Gave us a quote 825. The toilet they sale is 600 dollars....We went to several location and found the most expensive at stores was 300. The labor for them to do is $225. Got here at 9:10. He wanted us to replace the flange for another 300 when Lowe's and Home Depot has them for $18. We told them no. Finish the work for the 225. They left at 10:04. Nice people but not worth the price.**responding to your reply. My name would not. But my spouse would so deal with the bad review.. Your quotes are ridiculous and this company is a scam to have you sign up for service plan. You can reply again to the post but this review will stay.
Robert Mazerov
2 months ago
Water in our basement. Ech. I called High Five and they sent out a master plumber in a few hours. Dave could not have been nicer, friendlier, or more professional. He diagnosed the problem, gave me alternatives, counseled me on the best value, and in a couple of hours we were clean and dry, with a new sump pump and battery backup.I’ve used other companies, but Dave from High Five outshined them all. High Five and Dave is the only place I’ll rely on. I’m extremely happy with the result and the professionalism.
Christina Keefe
2 years ago
Chris Hales came as the technician. He was very friendly and Informative. He made sure I knew all of the services that he could provide at each price point. He also was very informative about the benefits of being a member. He made sure that I was aware of all the steps he was taking and what time frame he would be finishing things. He was a great representation of the company standards and exceptional customer service. Chris have 5 Star service.
Karolyn Gallegos
2 years ago
We've had 2 different companies never come back to finish the job. So ended up calling them to see if they could help me out and thank goodness they had an appointment same day and they promise not to leave until they fixed my problem that I had for 3 weeks. And yes they sent Jason out and he finished in one hour. Thank you guys so so much! Call them!!!
Great Company! They were on time and did great work for a decent fee. The plumber Chris Hales did an amazing job un clogging our drain and was very professional and friendly. Will be sure to use High 5 whenever I need reliable plumbers. Thank you!
Miles Stephens
a year ago
Tim Brill from High 5 Plumbing did work for a client of mine, and she said Tim did a top notch job. High 5 Plumbing recently won an award for best small business in Denver, and their dedication to customer happiness is a big part of that honor. Worth a call!
I had High 5 come out to fix a drain and was pleasantly surprised to hear they could work on it same-day, and get done with making noise before we had our next meetings (with COVID forcing us to work from home). Not only did they hit that mark, but they were finished, cleaned up, and on their way before our meetings began, which is the icing on top of fixing a plumbing issue that's been plaguing us for three years.
Travis Pearson
a year ago
I contacted High 5 Plumbing for a quote to install a new hose bib. The location for installing the hose bib was accessible from my crawlspace that has six and half feet of ground to ceiling clearance and full access to existing cold water lines to tap. I was quoted an astonishing $1,819.71-$1,932.07 for parts and labor. The parts for this job would have been in the ball park of $250 and it would not have taken much longer than two hours to complete. That leaves them billing at an hourly rate of $841. Before declining the quote, I took the plumber to my garage where and showed him the worked done by two guys to insulate, drywall, tape/mud, and paint my garage. A job of that magnitude took two and half days to completed and $2,500. The plumber I spoke with was courteous and respectful, so kudos to him and the training he received, but have no idea how High 5 Plumbing is rationalizing charging people such astronomical amounts.EDIT:---------------------------------------------Your technician was at my home for 1 hour and probably spent 1 hour traveling from your office to my home. Most of that 1 hour at my home was spent in the van creating the quote. The multiple quotes I was presented with ranged from $1,819.71-$1,932.07 and I am venturing a guess will be $1,200-$1,300 more than what another plumber is going to charge to complete the work. I hung up on your Service Manager because he was more interested in talking over me and defending what are frankly appalling business practices. I am thankful that I contacted you all for a quote when I did not have an active water or gas leak in my home because I can only imagine the extent of the predatory pricing that would have been done in that scenario.
Becky Fitzhugh
3 years ago
CJ arrived at my house just after 4:00 and was done before 5:00. He is GREAT. He's knowledgeable, courteous, respectful and friendly. He is a terrific addition to the High 5 team. Please thank him again for me.I also have a suggestion. When I set up my appointment I specified that of the two numbers I provided, one was work and the other was home. I informed them that I would be at work until 3:30 and home at 4:00. As it turned out, someone called my home number around 2:30 and wanted to know if I wanted to move up the appointment time to before 4:00. Had they called my work number, I could have done it easily. As it turned out, I did not get the message until I got home. I made it clear which number was which. Even so, if you call one number and don't get an answer, why wouldn't you try the other number? This needs a little attention.Overall, I am completely happy with High 5 and totally impressed with CJ.
High 5 was a great experience! They had a appointment lined up for the next day, and my technician John arrived on time. He was friendly and professional about the problem, and what needed to be done. They offered different levels of fixes (different price points), so you can get the top end fix, or a simple fix to continue your day. Another team arrived to complete the plumbing repairs, and they were hard working and professional as well. This company is a great resource, give them a call if you need plumbing help!
The company was responsive and the technician was prompt and courteous. Only 4 stars because I wasn't informed that, because of the nature of the repair, I can't use my dishwasher until I have a new one installed.
Was able to get an appointment within a couple of days. Receptionist was polite and very friendly. They sent an appointment reminder, let me know when the tech was on the way, and then sent a followup thank you. The tech completed the job in good time and was neat and tidy. I would use this company again.
The appliance delivery people were not able to turn off main water valve in order to remove old washer and install new one. I called High Five because we have a membership with them and Jason arrived very quickly. Realized the delivery people were using the wrong water shutoff and he moved old machine and hooked up new one. He was patient, helpful and knowledgeable.. I highly recommend their service.
Last weekend we came home to a small gas leak. Xcel energy came and shut off our meter until we could have it repaired. It was Saturday afternoon and we called High 5 Plumbing to help us out. When the technician arrived, he was nice, took a look at the issue, and then told us he could repair it on Sunday morning in ~4 hours for a cost of over $4,000! Yes, $4,000. When I challenged him for taking advantage of the situation, he immediately dropped the price by $1,000. Needless to say, I asked him to leave our home, called another reputable plumber who came out Sunday and fixed the issue in about 4 hours for $600. We have called the office multiple times to complain about the horrible treatment, and no worthwhile response. Run from this company!! How dare you take advantage of your fellow neighbors like this
Geoffrey Dawdy
7 years ago
James was on time and very thorough. We needed our copper line to the swamp cooler replaced. He was able to hide parts of the line that weren't hidden before. Very friendly and professional. I will go with High 5 Plumbing again for all my plumbing needs.
High 5 always impresses. From their customer service to the link you receive to track the technician’s arrival to the thorough, professional, and conscientious service I always receive, these folks are top notch. They’ve done everything from sewer line replacement to clearing clogs at my place, and they have done every job on the spot or same day. White glove service from a plumbing company — hard to believe, but they do it.
CaseyAmber DeBerry
7 months ago
Excellent service and communication. Prompt and efficient response, and the plumber was up front and honest about the costs and reasons. Will use again.
This is the 2nd time we've had service from High 5. We were having flooring installed and the contractor accidentally cut the gas line to the stove. Josh arrived quickly and repaired the problem with no issues in a friendl, professional manor.
High Five was able to send a plumber out very quickly to address a drainage issue with my kitchen sink. The receptionist communicated very clearly on when he would be out and followed up, even sending me a picture of what he would look like. He was courteous, prompt, professional, and got the job done for me. I would definitely use a High Five again!
We called High 5 plumbing when we woke up to sewer backup in our basement. They had a service tech to our house within about an hour. CC was very professional, thorough and explained all of our options regarding what needed to be done. Highly recommend CC with High 5 for professionalism and getting the job done quickly and efficiently.
danny Youngblood
4 years ago
I had a great experience from Morgan setting up my appointment and having Steven come out to assess a leaking pipe. He was honest, friendly and it was obvious he was very skilled at his job. Would absolutely recommend and use again in the future. There was also a veterans discount applied so that was great as well.
Joyce Scherlong
3 years ago
Had our bathtub facet break the day before Easter. Filled out an online request for an appointment and they were able to arrive before the estimated time. Caleb Horn was very professional and very responsive to our questions. A great experience and will definitely do business with High 5 Plumbing again. Thank you to all the High 5 team.
Catherine Bergin
9 months ago
It was easy to go on High 5's website and request an appointment. The appointment was within a few hours, even though it was not an emergency situation and I didn't ask for immediate service. I was kept informed of the status, and the work was completed quickly and correctly. I could not be more pleased with a Plumbing Company! Good job TJ :-)
High 5 was super helpful. They replaced 4 shutoff valves underneath my sink after one broke over the weekend. Very prompt and professional service. I would recommend them to anyone and plan on using them for my future projects.
Travis Sanders
3 years ago
Sean was professional, on time, and courteous. Before the repair, Sean clearly explained the options, ensuring I was comfortable with the level of repair necessary. Upon completion, the work was done at a superior level of quality.I will be using this company in the future for all of my plumbing needs.
Brian A Smith
3 weeks ago
Morgan was great! Made sure he used foot coverings and did everything he could to help us and save us money. I would highly recommend him and High 5
Our contractor was Morgan Lowell and he was very thorough and respectful of our home. Work was completed promptly and meticulously - we are very happy with the services provided, and there was quite a few things to repair. Especially appreciated all the attention to detail to areas of the house we didn't even notice had cracked/broken pipes that absolutely needed the repair to prevent worst damages. 10/10 would definitely recommend Morgan and High 5 Plumbing!
Kyla Chambers
2 years ago
I cannot say enough about how amazing Lucas and High 5 Plumbing were. On short notice and in an emergency situation, they were super responsive, super professional and absolutely stunned my wife and I. They came out and diagnosed our problem and had it fixed within an hour. We had solicited other companies that had given us worst case scenarios and were less than helpful. High 5 Plumbing and Lucas, specifically, defied those expectations and got us running again. Truly an incredible company and amazing service.
I was really impressed with High 5 Plumbing and with their tech that they sent out to my home to fix drain problem. They kept me informed on when the tech would be here and stayed in contact with me from start to finish. Their tech Josh Moya was very professional and maintained a clean work area all times. I was very pleased with the whole experience. I would highly recommend them to my friends and family. Thanks for a great job.
Kelly Curtis
3 months ago
We had a Urinal that flooded the office when the water would not stop. We called High 5 and they got to us as quickly as they could giving both text an email updates on when they would arrive. Josh checked the situation and gave us 2 options and was able to complete the job in a timely fashion. Would highly recommend. Be sure to ask your technician for a business card they are the coolest I have ever seen.
Very impressive service. I called on a Sat at 4:00 in a blizzard for a plumbing emergency and Josh the technician arrived at my door in about 30 mins.He immediately assessed the situation, provided recommendations and informed me of costs. The repairs were made quickly.High 5 Plumbing is a very professional organization and Josh was extremely polite and informative. I highly recommend this company.
Jill and Jared
11 months ago
Zach was incredibly helpful at talking through our water heater issues and discussing potential solutions! It was over a virtual call and was a seamless and incredibly helpful experience. Highly recommend!
Had a water heater installed yesterday and it cost a whopping $4500 for them to take 6+ hrs (well into the evening when kids are home and needing to sleep), leave a giant gaping hole with unfixed drywall and didn’t disclose that he wouldn’t fix it before he asked if he could create the hole, left a mess all over the floor (wouldn’t have been a problem if any of the other more serious issues didn’t occur), didn’t turn the furnace back on, and didn’t hook the washer back up so it flooded my basement floor. While it was convenient that he installed it the same day as the consultation it was very very unprofessional to take almost $5000 and leave things in the state that he did. I’m very upset with the service and wish I would have gone elsewhere. I will not use them again and if I could report them for the things they did, I would. They are sending someone out to hook things back up and clean up but I wish that I could have had at least a partial refund for wasting my time and having to deal with more problems than what I started out with..
Rebecca Worden
a year ago
Every aspect of our experience was handled professionally with with transparency. We received multiple calls from the company letting us know precisely when our technician, Chris, would arrive. Once there, Chris showed us the issue leading to our leaky kitchen sink, and explained our various options. We felt well informed in our decision , and would happily use High Five and Chris again.
Loved using this company. I am a first time customer and need a simple toilet leak repair. The dispatcher was very friendly and helpful, came out with in a few hours and had the repair done in 20 minutes. Did not feel pressured to buy services I did not need but also felt educated on my options. John was great!
Service to replace 2 older toilets was available same-day. Dispatch was friendly & knowledgeable. Jose Cuevas, the tech, and his helper did a great job!
I needed help getting a new sink sprayer installed. The guy came and spent a few minutes doing that. The bill: $281.36 . I spent less than that for a different service to tear down my garage door, unbend the panels, and reassemble it. I spent less than half of that for a different service to tear down my dryer and replace some bearings. High 5 sucks you in with a reasonable $49 fee to show up, but be prepared for a sticker shock no matter how easy the job. In the future I'd call someone else.
Jordan Kaufmann
a month ago
Great service! Very knowledgeable and personable! Professional and answered all my questions. Would highly recommend for all your plumbing needs!
Tim was great to work with. Explained everything clearly and did a great job. I would certainly call High Five again for any plumbing needs.
Dixie Ciardullo
4 years ago
Mark was the installer for my 88yr.old mothers garbage disposal. He was very nice,patient and explained everything very slow and thorough. Cleaned up very nicely after such a job. Highly reccomend him and company
Thomas Bruner
8 months ago
Our water pipe was frozen, they were the first who could come out. Before starting he sold me on the membership (waste of money) then began trying to unfreeze the pipes. This involved cutting two holes in the dry wall that he said he could fix by putting in vents to prevent it from happening again. He couldn't get the pipes unfrozen and offered to cut more holes ($2K+ costs) which I declined. He left the house pretty much as is, still frozen pipes, holes in the ceiling and only one vent behind (meaning I had to install one vent and the other hole still exists). They called after to see how it went, and I shared my experience. They offered $50 off the next work I do with them and the technician would bring back a second vent. A week later and I haven't heard from anyone. In short, $800 spent to leave two holes in the drywall and a worse situation than I started with originally.
Tyler Higgins
4 years ago
I had a complicated water heater install done by High 5. With a few weeks to spare before my old heater was going to burn out I got a few estimates and I had actually found some cheaper quotes from other companies. However in speaking with this team I was impressed by the professionalism, honesty and helpful online options (video estimates, technician arrival eta map, etc). The work done was nothing short of perfect and without cutting any corners - very thorough. I would definitely recommend High 5 to anyone who needs their job done with integrity and quality.
Jose Cuevas replaced a water heater in a timely, very professional manner. He showed up early and on time and the work was done well. High 5 has provided good service and work several times we needed to call on them.
william hawkins
6 months ago
Peter did an excellent job assisting us with a leak repair. He was prompt, professional, and extremely knowledgeable.
Steve Junge
11 months ago
Bathroom faucet plumbing was corroded and leaking. Service person was very professional, company notified me when he would arrive, repair was of good quality and the cost was reasonable and of good value.
Natalie Quiet
4 months ago
Needed a new sink, faucet, and soap dispenser installed. Called on a Saturday morning and Justin arrived within hours. Went from a two drain to single drain with garbage disposal moved to new drain. Lots of glued plastic piping with nothing but connections and no screwed connections. Justin did an amazing job helping explain everything that needed to happen and what he was doing throughout the process. He proved several options every step of the way. He was extremely patient and friendly the entire 5-6 hours he was here. There were a few unexpected issues and he handled them extremely professionally. He went above and beyond to do some final touches to bring it all together. Very pleased with the final result! Would definitely recommend them and will be calling them for all future plumbing needs!
Elwood Ireland
8 months ago
great communication regarding work timing. Josh communicated clearly regarding the work to be done and then performed the work in a timely and clean manner.
So they were great in terms of going out to look at the problem. Very responsive and minimal trip charge (49$) all seemed good. Then they were going to charge 550$ to replace the internals of the toilet. WAAAY expensive.Response to the owner: This was the cheapest option I was given... The other options? Replace the entire toilet for 1200+ or sign up for the New High 5 Club Membership 1-year membership (non-refundable) *AND* a major toilet rebuild for 670$I went out and bought a 30$ kit that should fix the problem. I'll update and apologize if that kit isn't sufficient to address the problem.Watch out for these folks they'll try to sell you *way* more service than you need.
Cathy O'Quinn
2 years ago
From beginning to end my experience was impressive! Called to get someone to my house to fix what I thought was a washing machine problem, it was bigger than that! I called, after reading reviews, totally anticipating an appointment by the end of the week. Surprisingly, same day appointment, same day repair! Super impressed by this! Most importantly I must mention the man who did the actual work! Brian, such a good guy…this wasn’t an easy job, but he remained positive, was funny and so efficient, really great guy! Will definitely recommend high 5!
John Peloquin was awesome! We have had a leaking shower for months now. He got it all figured out for us and was super kind! Thank you!
Dee-Dee Vallez
4 years ago
Very accommodating in setting up appointment to estimate and review the needed work to install gas line for new stove. Arrived promptly, received a text announcing who the technician was with a photo (makes you feel safe). The estimate was reasonable and it was done that day. Friendly, professional. I cannot think of one more thing I could ask of Caleb and High Five. Thank you! Now to start 'cooking with gas'!
Todd Longbrake
a year ago
I have been in the industry for over 30 years, so it's safe to say, I've seen a few things. Nothing could have prepared me to meet the team from High 5! Last week I met Zach, Jeff, Dan, and Josh when they came to a professional development training course. They were knowledgeable plumbers, but what stood out to me what their level of integrity. When they started talking about charitable donations and giving back to the community, I saw a sense of pride in these men that you really can't explain until you experience it. Hat's off to the entire High 5 team from Uncle Todd! You really can't give a High 5 without smiling!
Cari Stratton
10 months ago
We had Morgan help us out with a tough water heater issue, which he worked hard to diagnose and fix all while being incredibly professional and kind. High five plumbing got us in the day after we called and was prompt in communication as well as timing. I’d recommend High Five plumbing and Morgan specifically so any friends/family in the area that need quality and professional plumbing services.
mafalda santos
3 months ago
Morgan was very professional and super fast with his quotes and work
Truly appreciated his service
Kathy Estenson
8 months ago
I called on Christmas Eve and they were able to schedule me for the day after Christmas. My tech, John, was polite, informed and detailed about all aspects of this job. The job turned out to be way more complex and he kept me informed every step of the way. The additional techs, Dominick and Jesus, were also polite and they all worked hard! When an issue arised, John presented me with multiple options and told me the pros and cons of each. I highly recommend High 5 plumbing!
Chris was extremely informative and transparent about the issue with my evaporative cooler that has to be handled. He was also very efficient in repairing the appliance. My experience was smooth, helpful, and friendly. He also didn’t mind my dog being extra excited to see him, which was a nice plus! Would highly recommend High 5’s services.
All of the above apply. They were neat, clean, professional, on time and did quality work
Your company was recommended to me and I am very happy this happened. Daniel Penner was a pleasure to work with. He explained the problem and FIXED it. If I ever have another problem with plumbing I will be asking for Daniel. He did a great job of cleaning up after himself!!
Service was excellent. Arrived on time with multiple updates on arrival time which was much appreciated. The technician that came to our home was very knowledgeable, explained what needed to be done and why and was very conscientious and careful when removing and replacing our water heater Great service, highly recommended!
Joceylyn Labertew
2 years ago
Steven was actually early. I appreciate that very much. He was very knowledgeable and professional. Explained everything completely. He did a wonderful job. Answered all I asked, even unrelated to his current job request.
Will definitely use them again should I need these services.
Cory Henderson
3 months ago
Our technician, Lucas, was fantastic! He was knowledgeable and quickly resolved the issue with our garbage disposal. I would highly recommend High 5 Plumbing
High5 Plumbing did an excellent job when I needed a few things replaced in my master shower. The technician Jeff was polite, efficient and answered my questions when he was finished with the work.Jeff helped me save money by explaining the benefit of buying two tubs of Bio-Clean at once, which is great for my drains throughout my town home. This product is much better and safer than Drano or other highly toxic and potentially damaging chemicals to remove clogs, etc.My membership in the High5 discount program saves me on their services as well as other companies they partner with. Make sure to ask whoever you speak with about it as it will definitely save you money over the course of a year.Best of all Jeff gave me a solid high five to end the appointment!One of the employees called me the day after to ensure everything went well. This is excellent follow up and will definitely make me want to use High5 again and again in the future.
High Five was incredibly responsive. I found a huge leak in my water heater at 10 am and have a new installed water heater by four. There was no wait for a repair. There were repairs and cost options. They have all the equipment they needed on the truck I didn’t have to wait for anyone to drop off anything. It was fantastic. Well worth the five star rating I gave them. I would give them 10 if it was an option
Shon and Laura
4 years ago
I've used High 5 Plumbing twice now and they were extremely responsive and communicative throughout the service calls. Daniel and Josh were fantastic. They both took the time to explain the problem and what needed to be done. I think I could have saved money going with another company, but the level of service, timeliness and communication made High 5 worth it.
Theresa Hovingh
a year ago
High 5 helped us when our water heater unexpectedly passed away!In stressful situation such as a broken water heater, you want expert help quickly and that is exactly what high 5 delivered.The scheduling staff answered my many questions and got me on the schedule right away.Ryan was our service technician and he was great. He did a good job explaining to me what he recommended for our replacement and why.Would absolutely recommend working with high 5 plumbing to anyone needing quick and quality work.
Josh Miya did a great job; installing a new drain for my new shower pan, and also relocated the drain of our existing tub for a new freestanding tub. He also moved our supply water lines to a new location under the floor that works better with our open floor plan. We plan on having Josh back in the next couple weeks. He did an awful lot of work in only a few hours and it looks A1!
Paul Marotta
9 months ago
We had a clogged drain in our bathroom sink. Service tech cleared the drain with a snake system. He was there for just under an hour and charged us $626.00, so that's over $600.00 per hour! Needless to say, we felt ripped off. Will not use High 5 plumbing again.
Adam answered the call and Jason was sent to service our needs. Due to the holidays, our regular plumber did not have emergency services. We called High 5 after seeing their placards in the nearby Southglenn Neighborhood. The service was immediate and Jason was courteous, professional and knowledgeable about our leak problem. Extremely pleased!
Jackie Warren
10 months ago
I wanted to give a reveille to Hector Villa. He was amazing and did a fantastic job. He had great customer service skills. He made sure I was happy and customer happy. He didn’t waste time. I didn’t have to wait. He went above and beyond. He also really cared that I was happy and satisfied. He is truly fantastic and great technician. Thank you! He was very professional and broke down things moving forward. Thanks again.
After owning a house for over 20 years we had an issue with the water backing up in the downstairs we called high five plumbing they came out but did not fix the issue 3 weeks later we called him again to come back had to argue with them to have them not charge us again they finally agreed then 2 weeks later the problem continued to happen we called them again and they said that they would come out but they would have to charge us The representative that I talked to on the phone then got very mad at me started yelling laughed at me and eventually hung up the phone. Do not ever hire this company they are terrible they are not going to help you fix your issue. Extremely rude personnel. Not professional in any way.
Chelsea Lawrence
3 years ago
Awesome!!! Not only was the team at High 5 Plumbing super professional, friendly, and clean, but their responsiveness and attention to detail is impressive! We could trust them in our home and felt confident the work is high quality. In fact, they corrected a previous plumbers work and were patient in talking through each concern and request along the way. Project included a full house re-plumb (all water and drainage) in 3 bed, 1.5 bath single family. Plus, they really make good on the every call emds with a high five promise! We'll be using them as our go to and would recommend to friends and family in a heartbeat.
Valerie Lunka
2 years ago
I have had the pleasure of working with High 5 Plumbing on two occasions. They were wonderful to work with and I absolutely love their commitment to our community!!! I am so impressed that every month they select a charity to support!! What a wonderful way of giving back!!! Thank you for all of your good work and for supporting local nonprofits!!! HIgh 5!!!!!
Based on a camera video scope of my sewer line and concerns voiced by the company that did the video, I called High 5 for their opinion and a quote for services. High 5 technician Morgan came out the next day and spent a significant amount of time with me explaining what he saw in the video and looked over piping in the basement. I found Morgan to be very personable and knowledgeable on the subject. Replacement of my outside sewer line was recommended and to my relief it could be done without trenching the whole line. The job was completed just as explained in the quote without any problems and minimal disruption to my front yard. I had an excellent experience with High 5 and would recommend them for consideration of any plumbing needs.
I was more than pleasantly surprised with the service I received from High 5.Beginning with my initial phone call to their office on a Saturday morning, to the same-day installation of our new water heater, the company was a pleasure to work with.Jose was our plumber and he did an excellent job! He was pleasant and professional from the moment he came into our home. He took the time to listen and answer all my questions, and was very knowledgeable with the current Codes and helpful in explaining all our repair options which he showed in writing before starting. He assured me that he would be able to complete the project in a few hours which he did which meant we were still able to enjoy the rest of our afternoon. He was respectful of our home and kept it and his work area clean. He even spent time after the initial project to go over some other questions and concerns I had regarding other plumbing areas in our home. Should we decide to go forward with any of those other projects, we’ll look to High 5 first for pricing and if we choose High 5, I’ll definitely ask if Jose is available to do the work!
Dan Pagliarini
11 months ago
Was ripped off. A tenant reported an issue with a faucet in one of my rental properties. It's a 30 minute job, max. I'm out of town, so had my property manager set up an appointment with High 5 Plumbing. They have a 50$ trip charge that will be waived under certain circumstances. The tech arrived and was in my house for almost an hour to complete the repair (according to them, my tenants and property manager have a different, shorter timeline), then handed me a bill for $230. This included the 50$ discount as they called it for the waived trip fee (that's not a discount, but whatever) When questioned about the high cost and amount of time spent, High 5 Plumbing defended their price with the distance the tech had to drive to get to my place (even though that time / cost was allegedly waived). This implies (fairly explicitly) that the trip fee was actually not waived, but instead is baked into the overall cost. Not sure what they waived? Regardless of their shifty trip charge, we were way overcharged. Other plumbing companies in Denver were very upfront with this job likely not exceeding their minimum (their words), and the minimum was around 50% less than what I was charged by High 5 Plumbing. High 5 Plumbing was not able to give a quote over the phone, either. We will not be making this mistake again, I recommend you not make this mistake either.
Amazing and prompt service! We were quoted much higher by another plumbing company for problems that turned out to not even be there! Thank you Morgan for being such a big help and doing honest work.
I'm in CA, but with just 2 easy phone calls their professional team removed and replaced a water heater in our investment property in Lakewood. Great customer service, easy to work with, prompt, got my tenants hot water again with very little down time, and reasonable rates. Insert high 5 emoji here ;)
I was very happy with the service Morgan Lowell provided. He was excellent in explaining everything he was doing & why it was a matter of current codes.Morgan gave me all the various options on the work & had very candid discussion on each option. I would give Morgan Lowell & your company a 5 star rating, as they took care of a senior citizen on a fixed income as best they could.
I received a door hanger advertisement and typically throw them away. I decided to call and give High 5 a chance. I have multiple home projects that need attention. Daniel arrived right on time. During the task discovery, Daniel was tentative and listened well. He was very patient and articulated various options and strategies to best fit my projects and budget. As it turned out, I was able to afford a simple repair to a outside faucet that has been problematic. Daniel was willing to work at a pace which allowed me to observe and interact. He was professional and answered my onslaught of queries. He took provisions to protect my floor and walls from potential water damage during his fix.
Christine Hong
2 years ago
Our Plumber was on time, very professional and was able to assess and repair the leak from our shower drain. We called on a Saturday, scheduled for Monday and fixes were completed in just over a hour. Every efficient and effective. We would definitely call them again.
Amanda was excellent. 2 other plumbers said they could not complete the job without a contractor. She got it done in 2 hours
Had to have a significant amount of piping replaced due to a variety of factors. Luis arrived on time and efficiently completed the job in less time than originally thought. He left the site cleaner than when he arrived and was professional and personable while here.Have always had great experiences with High 5
Solange Griffith
2 years ago
We had a weird water leak that we could not find where it was coming from and within 10 min at the most of being there the female plumber found it. I also called them after trying 3 other places and they answered the phone right away and was able to get to my location in less than 1 hour of the call. The rate was not bad because I have had way higher in the past and slow service. They also have a cool tracking service that tells you how far away your plumber will be. Awesome , cool, and very dependable company. Will use them in the future.
Wow! What can I say other than AMAZING PEOPLE, QUALITY SERVICE, and VALUE!I don’t normally get excited about plumbing but now that we are a member of High 5 Plumbing there’s little stress when unexpected things happen (and they are ALL UNEXPECTED)! I’ll never use another plumbing service again! High 5 has our loyalty and deserves yours too!
Lucas came on short notice, as the new vanity being installed needed a different length p trap. He also replaced two water shut off valves that did not work. He assessed the valves in the other two bathrooms and was honest and said they did not need to be replaced. He completed the job promptly and left the area clean. I appreciated his arriving quickly for these unexpected repairs, his honesty and professionalism. I would hire Lucas and High Five Plumbing in the future.
Bad business model. They just want your money.I was clear on the phone that we have an issue at our tap or main sewage line and was told it would be $50 to have a technician out for an estimate. I assumed the estimate would include footage as most other companies have or have disclosed the cost upon scheduling. Then when the technician arrived he told me it would be $300 to run a camera to the tap, or he could give me a general price that would likely change. Before leaving without footage, he pressured us into signing on for a job that would cost nearly 20k by just letting us know that the price would go up a couple hundred dollars if we waited.
Jason was very professional, arrived on time, and worked quickly to diagnose and resolve our backed up sewer line issue. He gave recommendations for some cost-effective tips such as water sensors for the basement. We have already scheduled another service call with Jason to work on our sump pump. Costs were very reasonable and I highly recommend High 5 Plumbing.
M Gardner Gardner
3 years ago
I had a really bad leak in my bath tub. I called High 5 Plumbing first thing this morning. They gave me a time frame between 12 and 2PM. They arrived around 10:30AM. They were fast, personable, and professional. They did a great job! Thank you so much. Meri
Michael Rodgers
4 months ago
We called High5 for a second opinion bid for a major leak in our home and John arrived on the same day and was polite, knowledgeable, efficient, and honest. We definitely recommend this team!!
Kathy Botwinick
a year ago
We called this company after Applewood canceled on us, again. We were thrilled they were able to accommodate a same day appointment on short notice. They were friendly and professional and on time. I would call them again.
Scott LaVallie
4 years ago
Just had an awful experience with High5 Plumbing. Called to have 3 toilets set for new construction. Everything is complete and ready, just wanted them bolted down. They wouldn't give me any general idea of price until I had someone come out and look at it for a service charge. Foolishly paid the service charge and was given a ridiculous price of over $1300 to set the toilets. Found someone else for a fraction of the price. Definitely wouldn't ever call them again!
Nancy Pereira
4 years ago
From the start with my phone call we had nothing but EXCELLENT customer service! Our super hero was Daniel. He was super professional and diagnosed the problem and fixed it all quickly. Being this was for a dental office that only has the one bathroom, we were in desperate need! We had sent out an SOS to another company that said we have nothing. So, calling High 5 was a life saver and I would recommend them highly for anyone!
David Achilles
a year ago
High five Plumbing came out for an estimate and they were on time, professional and extremely thorough. They were also careful to protect the inside of our home and to make sure that they carefully evaluated our needs.
Judi's House was selected as the September 2020 High 5 Plumbing nonprofit as part of their High 5 Cares Program. This company is amazing! Not only are they dedicated to honest and reliable plumbing work, they are giving back to local charities every month. Touring the facility you can feel the dedication this group has to supporting the community and their employees. We look forward to watching their continued success in Colorado. Thank you, High 5!
Because of a recent remodel disaster, I’m really skeptical of anyone doing work at my house! We found High 5 Plumbing through Google and Yelp, and all of the reviews were great. We appreciated that they could give us an accurate estimate through FaceTime, which saved us a lot of time. We also appreciated the military discount. Nick and Ryan were very professional, made me laugh, answered my questions, and explained everything very well. I got a follow up call from the office after the service, and I even got a picture and video of Nick before he got here, which allowed us to know who would be working in our house!
Allison Greene
a year ago
This was my first time using High Five Plumbing and I will definitely use them again! Chris was knowledgeable, professional, efficient, and thoughtful in repairing the pipe in my kitchen and restoring everything after the work was completed. Give them a call, you will not be disappointed.
High 5 responded quickly to repair a faucet, showed up on time, were courteous and followed pandemic protocols. Fernando and Jose were knowledgeable and provided several options. After completing the work, they cleaned up and answered questions before leaving. We are pleased with the work, and will consider High 5 for future work.
Victoria Morgan
4 years ago
Mark arrived at our home with a smile on his face and that smile never left his face. I was impressed with his demeanor, his knowledge and just overall very good customer service skills. He was very patient as we had a lot of questions and he was more than happy to answer any and all of our questions . I would highly recommend this company based on Mark's customer service skills.
Christin Bernal
a year ago
Daniel from High Five plumbing came out within a few hours of me calling. He was very thorough with his assessment of our plumbing issue and patient with his explanation as the issue we are facing is complicated. I appreciate how respectfully he spoke to me about our repairs needed.
From the moment I called High Five until the time he left, I could not have been happier. Very professional, thorough, knowledgeable and courteous. Chris was incredibly helpful. He answered all my questions and concerns and made sure I had a full understanding of everything before he left. I highly recommend him and this company!
We had an internal fuel line leak late Friday afternoon. We called High 5 and Lucas arrived in less than 30 minutes and wrapped up in less than an hour. Professional, fair and honest are all we expect and Lucas exceeded our expectations.
Louise Myrland
3 years ago
I made an appointment for a video quote to repair or replace my garbage disposal. Levi called right on time and in less than two minutes my disposal was working again! Saved time and money for everyone! What a great service!! Will definitely use High 5 again!
High 5 was awesome with the installation of my new water heater. Their entire team from Ryan, to CJ to Lucas was absolutely professional and did an amazing job. Best plumbing service in town!
I was needing an estimate for a tankless hot water install. Hector came by and was extremely kind, professional, and knowledgeable. I could tell he was passionate about his trade. I would utilize this company again.
Susana del Pilar Diaz Bradley
10 months ago
I am so thankful to have found High 5 Plumbing. We have had the pleasure of working with Jason, who is friendly, easygoing, a great listener and an expert plumber. I was even interested to learn about how to think through plumbing and gas lines, and he graciously taught me a lot of a useful information that I will keep with me as a homeowner! We decided to join the membership program, and have been impressed by the responsiveness and quality of work that Jason has provided to our home. We look forward to continuing our relationship with High 5 plumbing!
Numinous* Flow
3 years ago
Very professional & responsive. Every time I use High 5 Plumbing, the professionals have taken their time to show me the issue, the plan to rectify the situation, and answer any questions I have. They also have great partnerships with other vendors for all your home needs and additional discounts for being in their network. I highly recommend using High 5 for all your plumbing needs.
Adam Huttsell
3 years ago
Caleb was very friendly and easy to work with. He diagnosed the issues with my sink pipes quickly. During the tests and repairs, he took the time to inform me about proper care and maintenance of pipes and garbage disposals. He ensured the water and debris was completely cleaned up before he left. I would highly recommend this company for your plumbing needs, and kudos to Caleb Horn for his exceptional work and professionalism.
I scheduled a tech to replace a water heater. The Tech quoted me a price and various options. I informed him of my selection. 8 hours later, I receive an email stating the work is complete, but no invoice. The next morning, I get a call from the office asking for payment, but its much higher than the Tech quoted me and still no invoice was provided. The office asked why I had signed the work order. I informed the office that I never signed a work order and had no invoice. I requested to talk to a manager.It took another business day for the manager to call me. The manager attempted to explain the fees to me and agreed to drop the extra charges. After agreeing to pay, I went to my property to review the work. I was appalled to see sliding glass door was left open, the work area not cleaned up, and the tech did not open the lines to blow out the air / debris in the water line. I have left messages for the manager, but they never called me back.Truly a disappointing experience.
Gloria Bonds
2 months ago
I was so thankful that the Technician was available on Father's Day. He got here within the allotted timeframe I was given and quickly got the job done.
My first experience with High 5 Plumbing was an A+. My technicians were Sean K and Daniel P. They were prompt, courteous and took care of my mysterious plumbing concerns. I will recommend them highly.
Michael Peever
3 years ago
I had a leaking hose bib that was very old (and soldered to a pipe, so not just an ordinary replace job) and was located in a particularly difficult place. I got a quote from another company for a whopping $2,200. Obviously I needed a second opinion. Francesca on the phone put me at ease right away and was confident High 5 could help. Lucas and Josh came the next day in full PPE gear (and actually kept it on!) and worked very quickly to resolve the issue, and for a quarter of the cost of the other quote! Super grateful to them, and great guys to boot! High 5 is very communicative, great overall experience - will use them in future.
Brian Collins
8 months ago
High 5 was very responsive when we noticed a leaking pipe on Christmas Eve. They sent Dakota to investigate our leak and he was able to repair the leaking pipe in short order. Dakota was respectful of our home, kept the worksite clean and worked efficiently to complete the repair.
We had flood due to our sewage pump. Fernando was able to determine the root cause of the reason for the pump not draining . In a situation that was worst case scenario for us, we ended up having to replace a sewage pump in order to be able to use any water in our house. In an emergency situation like this, Fernando was very understanding and was able to get the parts we needed and completed the job within a couple hours. This company is very prompt and great to work with.
I called High Five Plumbing to install a kitchen faucet. The plumber came, assessed the job and gave me an estimate. I decided to go with these guys since the guy was already here. Great work, very through, a little surprised by the prices. Very satisfied with the work
Amanda Mitchell
3 years ago
CJ provided the best customer service I have experienced. He followed through on every promise, was consistent, and explained things to me in a way I could understand. I have full trust in his work and recommendations. I would absolutely recommend him to complete any job you need. As a first time home owner, he helped me to better understand my home and I am very grateful for that!
Stephen was professional and knowledgeable. He assessed the problem then provided the solution. It was incredibly easy. Stephen was very nice and answered my questions. At the end, he walked me through all the steps I need to take to ensure the problem doesn't happen again in the future. Overall great experience.
Communication and respnse for this company was great. Other than that, I got quoted for an $800 job to replace my entire vacuum breaker. I was confused as there was only a crack on my 1 union from the winter and had to pay $50 for the service call. I ended up buying the union for $30 and repairing it myself in 30 minutes, I am no plumber. Not sure if the guy was confused or they assumed the issue was worse than it was. Either way, double check the quote you get from these guys.
Jeery Doodrich
a year ago
Called High Five for an emergency leak and told them exactly what the problem was. I also asked during the call if they could resolve said problem to which the dispatcher said yes. The truck arrives, plumber looks at issue and confirms what I already told dispatch, then tells me they can't fix the problem due to digging requirements. I payed the service/trip fee to be told what I already told them first, and at the end of the day my issue would go unresolved until a more worthy plumber came by to fix the problem in less than 2 hours.
Janelle Taylor
a year ago
Our sewer line backed up and flooded our basement with sewage water. I called and they had someone available to come within an hour. They also send your plumbers pic, gps/eta, and bio which was really thoughtful and cool. Josh arrived and assessed the situation and gave us multiple options for repair for our budget, including payment plans. It ended up just being clogged and was able to be fixed same day. Josh even called water restoration for us to get the clean up started. Very professional and very kind. So refreshing to have positive customer service amid the pandemic frustrations. Ended with a high five! Definitely recommend and will continue to use!
Mark Quintana
2 years ago
Our experience with High 5 was amazing. We had an issue, they came out for a reasonable price, they assessed then gave a quote, and did the work professionally, giving options, and good detailed info. Jason, the tech, was knowledgeable, friendly, and professional. High 5 even called me after the job was done to see how everything went. I would recommend them to a friend and use again.
Ana Svennevig
2 years ago
Chris was great - on time, knowledgeable, offered good options for the fix and communication was top notch. This work was completed for a rental property we own for a gas leak and we had to communicate via phone and text. The cost was a little higher than expected, but considering the severity of the repair, it was well worth it. I’d work with High 5 Plumbing and especially Chris again!
Cliff D'Amato
4 years ago
This company did not provide a fair price for the services requested. I had a service appointment for a toilet that continued to run after flushing. They came promptly and and gave me a price of $1,200 for the repair. I thought that sounded very high so I called the toilet manufacturer. After sending them pictures of the toilet insides, they told me the parts would be $100 and and should take 1 hour for a licensed plumber. High 5 Plumbing saw my house and decided they could over charge. Their estimate did not break down parts and labor so they could hide them ball. I suggest you find a plumber with integrity.I found another plumber who fixed the problem with a $6.50 part and it took 10 minutes to instal. Do you think they are unethical?In response to the review below, High 5 Plumbing tries to hide behind their unrepeatable practices by saying they wanted to offer a permanent fix. This logic is like going to a mechanic with an oil leak and them saying you need a new engine. I am a senior citizen and this organization has chosen to take advantage of my lack of mechanical knowledge.
Great customer service from day one! They responded quickly to my text and got us scheduled. Daniel was our tech and did a great job of explaining everything and was very trustworthy, hard working and easy to work with! Thanks to you all at High 5 Plumbing!
I would highly recommend Sean with high 5 for any plumbing needs! He explained the process well, speedy, thorough and more than willing to address any concerns. He was also very quick in getting a lot done, and cleaned everything up when he was done! Nice work!
I had a great experience with Carlos at High 5 Plumbing. I called and he came by that same day to offer solutions and was back the next day to do the work. He was professional and tidy and took the time to explain the options and reasoning. Throughout the job he kept me updated on progress or changes. I plan on using him again for more work.
Phillip Jordan
3 weeks ago
Communication was great they came out fast. Our tech John P was awesome! John P explained things well, kept a clean work area, and completed the job quickly with high quality work!
Chris was on time, communicative and efficient. He made the whole process of replacing my shower heads super hands-off and easy for me and made me feel comfortable with the work being done throughout. I would recommend him for your next plumbing job!
Shannon Stewart
4 years ago
I was thankful to get immediate service when after turning off the main water to our house, we were not able to turn it back on. Daniel was great with fixing the problem even after having to call the city to turn off the water to the house. I signed up for a service agreement because it was handled as well as it was!
Patricia Jarzobski
3 years ago
Andrew at High 5 Plumbing did a great job today. He was knowledgeable, flexible, straightforward and fixed our problem. We’ve used High 5 in the past and decided to join their membership plan because of their excellent service.
jacob sucherman
10 months ago
Jason D installed a new garbage disposal for us and did an amazing job. He went through all of the options and helped us pick the best one for our tight budget. He also noticed a simple leak while working (unrelated) and went above and beyond by explaining the best way to go about fixing it ourselves since cost was our main concern. Highly recommend and will use them again in the future.
David Gonzalez
5 years ago
Jason made it to my place in less than 5 hours and did a great job. He educated me on some inspection concerns and knocked out a dishwasher re-install and garbage disposal replacement in no time. He was courteous and professional. Recommend.
Christopher Jackson
3 years ago
The whole process was quick and easy. We called about a faucet leak, and they offered to come the same day or Saturday morning. Caleb quickly diagnosed the issue and completed the repair very fast. Highly recommend.
Everything from the initial scheduling to meeting up with the tech went very smoothly. The follow-up after the work was completed to ensure that the repair was completed to satisfaction was a very nice touch. I would not hesitate recommend High 5.
Our experience with Morgan was fantastic! He was very professional and friendly. I would highly recommend him to anyone searching for a plumber.
Billy Kimbrell
3 years ago
Excellent customer service! High 5 had a plumber dispatched extremely quickly to resolve my issue and the plumber, Steven, arrived less than 2 hours after I made my call. Steven was very respectful of my home, provided thoughtful options, and was able to both resolve my issue and provide quotes for future work. Pricing was very reasonable and everything went very smoothly. Great Job!
They installed a new sump pump. Competitively priced. Excellent service. Friendly, knowledgeable, explained everything.
I have used High 5 several times. Each time was a 5 Star customer service experience. I'm scheduled quickly & greeted with good people at my door.They communicate so much information before the plumber even gets to the house that I feel so comfortable & informed. I'm not used to this type of quality service in the plumbing world! Added bonus of a Free High Five....Who doesn't love a good high five?!
This is my 2nd time using High 5 Plumbing and my service technician this time was Andrew L. He quickly repaired my garbage disposal. He also worked with me to come up with a reasonable and intelligent plan for replacing my outside water spicket (it sounds like an easy job but is not). Lastly, he educated me on the process for replacing my hot-water heater which is nearing the end of it's life. He even took the time to write up 3 different proposals offering different budget options. Their prices are a bit high but they do their work up to code, guarantee it, and offer prompt and professional service. Another 5-Star rating for High 5 Plumbing and their team.
AWESOME! Not even in my dreams would I imagine that when I was desperate to get some plumbing work done that I could possible expect same day service. When I called needing repairs I was waiting to hear it would take two weeks to get someone out. To hear we can be out there today was music to my ears. Josh, the tech, was amazing. Sized up the problem pretty quickly, gave me the estimate and went right to work. Finished in less than an hour and even though it was a little pricy, to get timely, fast and excellent service was well worth the money. I would definitely use these folks again.
Mike Westbrook
2 years ago
Jason B. did a great job for us diagnosing a problem and solving it. High 5 Plumbing was a great team to work with from initial contact through completion of work. We found their pricing to be reasonable for the service rendered.Unfortunately, two years after a great experience with High 5 Plumbing we've tried to schedule them twice to visit a rental property and help us with an issue. Two weeks in a row they waited right up to the appointment time to cancel. Wouldn't be a huge deal except they are making me as the rental owner look bad in the eyes of my tenets. Saying goodbye to High 5 Plumbing we won't be calling them anymore. Customer lost!
Janeen Martino
2 years ago
I needed the condensation PVC to connect to a copper pipe, as the company who installed the AC used a hose that was too small and would not stay connected. High 5 Plumping soldered a male pipe thread fitting to the copper pipe to connect to the PVC and glued all seams. It looks very professional. I was surprised at the estimated cost given once they examined the job, since they don't give estimates over the phone (even if you describe in detail). However, I was willing to become a member for a fee for discounted pricing and priority service for a year as well as they will donate 10% of your payment to a non-profit. I want to learn if I will receive Good value of cost with this membership. The dispatchers and technicians were helpful and professional always keeping me in the loop. With this said, I would highly recommend this company to have your own experience.
Jeremy Patterson
5 months ago
Daniel was good to work with. He came over to evaluate a loose sewer connection and some low flow faucets upstairs. He was very professional and helpful.He said the low flow is caused by a failing water heater. What actually was the problem was dirty aerators. Took 1 min to unscrew them, rinse them out, and reinstall them. Fixed the problem. He advised replacing the water heater which was $3000. Even after replacing the water heater, we would still have the same problem. Replacing the water heater is a pretty low complexity DIY job which I could do but I'll probably empty the sediment out of the water heater and see if I find any other problems. A new water heater at Home Depot is just $600.His advice on the leaky sewer connection was also pretty straightforward. Just cut a square hole in the wall, cut above and below the leak, replace the pipe, and close the hole. $1000 for that. I'll spend the money on tools and DIY it but I'll also do the sheetrock repair which wasn't included.He also wanted to upgrade us to a tankless gas water heater for $11800. He had some random other hardware to replace and install but I'd need to research if those are actually needed. Total was $6000 without the tankless water heater or $15000 with it. Total tool and hardware cost for me will probably be less than $400 including the $49 for Daniel's visit.
Yoni Dobie-Geffen
3 months ago
I was thoroughly satisfied with the work and customer service that Amanda and Justin from High 5 Plumbing delivered. They were kind, professional, knowledgeable, and transparent from start to finish. The initial scope of work (replacing a floor drain) turned into a much bigger issue due to what they discovered once they started removing the concrete, but they did what they could to keep costs down and ensure that we got a quality solution that would last. Would highly recommend these two and the company as a whole.
Scott Franssen
4 years ago
Our technician Steve was very thorough with answering all of my questions regarding our plumbing needs. I was seeking a quote for installing filter systems to mitigate lead in the water. He offered great insight, was patient with my questions, and offered other alternatives as appropriate. Additionally he was able to give me quotes on the spot which was very helpful for my budgeting purposes.
High 5 was great. They were reaponsive to my plumbing needs. They tried multiple options to fix the clog, but unfortunantly it had to be replaced. Matt Mills was great at providing picture of the issue and once the pipe was removed we saw that the previous owners had some type of cement in the pipe. The reason why this was not 5 stars is the time. Matt arrived at 1300 and finished the job at 2300. That was way over the initial estimated time. Overall it is 1 day in, but happy with the work so far.
Marie Davison
3 months ago
These guys were very transparent, upfront, and easy to work with from start to finish. Morgan was great - very knowledgeable, personable, and was on time! I'll definitely use these guys again if have any issues in the future
Janice Marie King
2 years ago
I had a pleasant visit to identify a leak in the bathroom wall. Had 2 other plumbers come and did not get it. Luckily it was a small fix.
Price seems a bit high 🤔
Technician was very nice and friendly.
Justin and the whole team at High 5 are exceptional. Up front about pricing and schedule, never pushy, and ON TIME! Our work was completed quickly and expertly. I highly recommend High 5, especially if you dread the chore of finding quality plumbing services. They are superb!
Bad experience. The rep we had was incredibly condescending and rude. He told us we needed to replace our 6 year old water heater for $2900. We then had another reputable plumber give us another quote and they replaced a pressure valve for free, and said that our water heater was in good condition and in no need of replacement. This salesman makes his sales by fear mongering.
Megan Quintana
2 years ago
Excellent experience with High 5 Plumbing. We called at almost 7pm on a Thursday night thinking our main line was backed up. They had someone at the house at 8am the next morning, maybe even a few minutes early, as promised. They were extremely communicative throughout the process. The tech was super friendly and professional and did a great job explaining what the issue was and what it would take to repair it. Highly recommend, we will use them for all of our future plumbing needs.
Courtney Tarwater
a month ago
Excellent company. Very fast, knowledgeable, and professional. They charge a fair rate. Would recommend! They used a machine that can went 85 feet to unclog our drain.
Jose installed our kitchen faucet. He was friendly, quick and efficient. The new faucet looks much better than the old one.
Lindsy Stockmar
a year ago
These guys were awesome, they came in less then 90 minutes after I called, they showed up very friendly and willing to do whatever needed to be done to fix the problem. Once the figured it out we went over pricing and they had the tools to fix the problem, they even cleaned up the water for and put everything back in the crawl space. Hands down a great experience and I will request them every time. Thank you
Great experience with Steve and High 5 Plumbing. Showed up on time (after texting with a gps tracker) was very friendly and professional. Explained the work being done by well and let me know all options. Also marked the pipes which was helpful as well. Highly recommend for your plumbing needs.
Ernest De Herrera
4 years ago
Caleb Horn did a nice job and fixed our tankless water heater. He charged us about $302.I thought this was quite expensive for a part that probably only costs about $20.He spent some time in his truck doing research on our past history.He was here about 2.5 hours and most of the time he spent looking up data or parts.His actual time working on the unit was about 40 minutes.He was very nice and courteous and he did a good job.I just feel that the labor costs was pretty expensive.He fixed our problem and we are thankful for that.I gave 5 stars for his performance.Judith DeHerrera
James Hillman
10 months ago
Hector the tech was great he did to work explain things that I asked about Hector Put plastic on the floor to protect the stairs and
the carpet Very helpful and explaining things that I asked And was very knowledgeable technically.
Amanda was great to work with. Explained our issues in detail, provided a solid estimate and completed the work with professionalism. The ease of appointment making and follow-up made the process smooth.
Laurette Potter
2 years ago
I’ve had two great experiences with High 5 Plumbing and their plumber, Chris Hanes! The first was an emergency and they were fast! The second was a scheduled appointment and everything went smooth from making the appointment to the job to finishing up. Cassandra is incredibly professional, kind, and always very helpful. I will always use High 5 for all my plumbing needs!
Jamie Miller
4 months ago
I have now used High Five Plumbing several times and, every time I do, they’re great! They are always very responsive, very friendly and very helpful! Our technician, John Peloquin, was great to work with. He got the job done effectively and quickly!
chantal farias
2 years ago
I needed to have my Hose Bibb replaced and had called 4 different plumbers; none showed up 4 weeks in a row! I called Applewood and the technician that came had a hip replacement and immediately said he couldn’t go into the crawl space and he had lifting restrictions so he couldn’t lift the trap door to go into the crawl space and that someone else would have to come and do the work at another date. Then he wanted to charge me $825.60 with the cost of membership!I called High 5 last Saturday and they booked an appointment for this Saturday between 10 to 12. I received a text at 9:43 that my technician was on his way and they sent me a picture and information about my technician, Jonathan and he arrived within 30 minutes of that text. Jonathan and Joseph arrived and were very professional and friendly. They assessed my Hose Bibb from the outside and then went down into the crawl space to assess as well and then they comprised an estimate. With a 1 year membership included in the estimate, it was quite a bit less than Applewood’s estimate..AND Jonathan was going to do the job today…not send someone else at a later date to complete the job!Jonathan and Joseph got right to work and had the job completed in no time! I’m going to be 65 soon and lifting the trap door to the crawl space is too heavy for me and climbing into my crawl space to change my furnace filter is a challenge! Since they had the space open, I was going to replace my filter while they were here; However, these young men offered to change the filter so I wouldn’t have to go down there to do it! How sweet is that!? These young men are awesome!I am extremely pleased with these two young men! Jonathan and Joseph were wonderful and I am looking forward to a long history of they’re professionalism to assist me with all of my plumbing needs! They were kind, considerate, professional, knowledgeable and proficient at their jobs and left everything tidy and clean! Work was completed in a timely manner and the cost was very reasonable. I highly recommend High 5 Plumbing and Jonathan and Joseph are awesome! Thank you so much!
I was so pleased with the service I received with Hi-5 Plumbing, Steven in particular. First, before his arrival, I received a text with his bio and his picture! Love it.The work was done efficiently and effectively, and he explained everything in detail to me. I would absolutely recommend them to everyone.
Josh was great! He arrived on time, was very professional as well as knowledgeable. He helped us with selection and installation of a new hot water heater. He also performed the complimentary whole house plumbing inspection as part of our High Five Club membership.. Ryan was also terrific to work with, calling to make sure we knew the technician was on his way. We have been very happy and feel well taken care of by the High Five team. Nice job done by all. Thank you.
High 5 could not provide a written estimate prior to the work, because it was claimed that their system was not working. We went ahead and approved the basic repair, which High 5 completed. When they turned the main valve back on and it would not open. This was an issue not caused by us, and should have been done on a No-Charge basis to us, since the failure was not caused by us. They charged us an additional $500.00 to replace this valve. Once they replaced it, and turned the water back on, it was determined that they had damaged our Moen Flo device, and we helped reach the Moen Tech Line, but the unit was going to have to be returned along with the original purchase receipt. This device was installed 4 years ago, and we cannot get our hands on that receipt, so High 5 just walked away and washed their hands of the situation. This company has a serious ethics problem, and I cannot in any way recommend them to anyone.
Allison Romero
a month ago
David was great! Helped us figure out an issue that we had several other plumbers come out to look at. He was honest about how to fix it and completed the work in a timely manner.
Amanda Perreault
2 years ago
We have used other plumbers before but I will definitely use High 5 next time. Austin was great. Timely, professional and thorough. I appreciated that he didn't seem rushed like other plumbing guys we've used in the past, and he was very transparent about services and options.
Maxwell Cooper
8 months ago
I would absolutely recommend this plumbing service to anyone! We were in a dire plumbing situation and they were able to squeeze us in on the same day. Our plumber, Jason, wasn’t seven scheduled to work at our repair time but was willing to extend his day to accommodate us. When he got here, he was efficient and one of the most friendly service professionals I have ever spoken to. He also educated us on what actually went wrong with our pipe (it bursted from cold temperatures) and assured us the repair he was doing was a permanent fix. Thank you so much to high five repairs. We’ll definitely be using the service again.
Conrad Edwards
3 weeks ago
Hunter came by to investigate a problem we had with a leak and took his time making sure we figured out the cause of the issue. He was super friendly and we had a fun non plumbing related conversation while he worked. Super professional and detail oriented. Glad he came by to help us out!
Jose was professional and friendly and did a great job! I loved the company notification of who my technician was before he arrived. It included a photo and bio and so I felt comfortable with him.
High 5 Plumbing sent me a text with a picture of my repair person along with a tracker so I knew when they arrived. Caleb performed an excellent job at repairing my water valves and installing my new faucet and dishwasher. They were also easy to work with as I called them on Memorial Day and was able to schedule a next day appointment as requested. FYI they also work on apartment buildings, I am on the 10 floor and a good number of the plumbers I called would not work over 3-4 floors. Would recommend.
High 5 responded promptly when we had a water leak on a Saturday. The customer service and professionalism was top notch. Josh communicated well and was very polite and respectful inside our home. Josh was skilled and efficient. Prices are a bit high - otherwise I would give five stars.
Madeline Snyder
2 years ago
They are a total scam. They wouldn’t give us an estimate on cost before coming out, then they charge $49 for a home visit either way. The cost to snake a drain with them was $400… any other plumber charges around $100. The technician was nice but the company is a scam
Patricia Miller
3 months ago
I was having a flood in my basement and bailing water. I yelled to my daughter to call the plumber and she accidently called these guys. Happy accident, they came out and solved the problem. Very nice, very professional. Am pleased with them, will use them again.
Received excellent service today! I was able to schedule online and had a representative from the company follow up with a phone call to confirm the appointment. I also received a call and a text message when the tech was on his way and a call after he left to make sure I was satisfied with the service. Daniel, the service tech, was very courteous and knowledgeable.
Jeff Claxton
2 months ago
Called this morning due to not getting any water out of our kitchen faucet. Talked to Alex first and she did an awesome job answering the phone and listening to my problem. Jose our tech came out later and did a great job listening and providing several options we could use. Great job all around and I have used this company before in the past. If you have a plumbing problem be sure to contact this company.
Cashin White
5 months ago
Justin was such a nice person and great plumber. Cleaned and flushed our tankless hot water heater efficiently. He even let me know how I might repair a corroded piece on our tankless hot water heater myself in the future. Very polite and sweet to our dog to boot :)
First time customer with a kitchen link. Called High 5 at 8 am and the technician, Steven arrived at 10:30. I am still in a state of surprised at how quickly and responsive this company is!!! They took my information and instantly gave me an appointment window. Called back to let me know when Steven was on his way, providing a text with a picture and overview of Steven.Steven was professional, knowledgeable, and super helpful. He completed and tested all his work and was on his way before noon.I will absolutely use High 5 in the future!!
Brittany Macdonald
a month ago
Hunter and Jason were great. They went over all options and took care of everything I needed. Highly recommend
Aliyah Dennert
4 months ago
Jason K was awesome! Helped resolve our issue and did a thorough check of the rest of the house as well. Very knowledgeable and was helpful in explaining the fix, tips for the future, etc.
Michael Johnson
4 months ago
Great job! Dan came out and quick and easy installed a PRV on my main line after the meter. He was professional and super helpful! High five plumbing and the Propress tool to the rescue!
Jennifer Doskocil
7 months ago
Our pipes froze and we were able to schedule a technician to come out the next day. He was courteous, professional and knowledgeable. The problem was resolved quickly. This company is also invested in and responsive to customer feedback.
Chris arrived on time with such a personable, professional, and unsoiled demeanor/appearance.He gave me the options of my plumbing needs and finished the appointment just as personable as when he arrived.Request Chris H. for your plumbing needs.
Shout out to Amanda at High 5 Plumbing for being such an incredible technician and coming out to help out with an emergency situation. She was prompt, professional, knowledgeable, thorough and very empathetic.“Master Plumber Amanda is a Colorado native and enjoys all the things our beautiful state has to offer - especially snowboarding! In addition, Amanda loves to check out concerts, paintballing, and playing video games.”
Ron Balkissoon
2 years ago
Stephen was the plumber that came out to repair the drain pipe in my basement. He was very informative and helped me understand the cause and nature of the problem. He explained various options in terms of dealing with the acute problem at hand but also additional long-term considerations given that I had already had to rip out a certain amount of drywall. I am sure it will ultimately save me money long term. He made me aware of certain discount options that I was able to take it advantage of. He was extremely professional honest courteous and skilled. He was very mindful of taking appropriate Covid precautions. He went over the repairs with me very thoroughly and answered all my questions. He was able to make very useful recommendations for someone to help with drywall repairs. Their membership looks like a very good deal. I will use them again and recommend them very highly. I’ve had several different plumbing companies come in for repairs in the past High 5 has impressed me the most of any of them.
Morgan, Jesus, and Ian did a great job with my plumbing repairs last week. They were able to complete a lot of work in one day. Very professional and friendly!
As a small property manager, I have used these guys for MANY projects and issues throughout Denver. They're pricey (but par for the course with a larger plumbing company that can respond in under 2 hours), and a couple of times we've had issues getting them to respond at REALLY after-hours times (super late, and once on a holiday), but the staff is knowledgeable, friendly, and does good work. The star off is for the price and the after-hours issue, and if I could give 4 and a third stars I could (1/3rd of a star off for each of the two issues).
Barbara Randell
2 years ago
So impressed with all things High 5 Plumbing from first to last exchange. I called this morning at 8 for a second opinion on a repair that Applewood Plumbing had recommended (after not being able to resolve my issue in 2 service calls over 3 weeks). They were able to accommodate my request immediately and Caleb Koff arrived at my home 2.5 hours later, within my window of availability. Caleb was highly professional, personable, engendered a high degree of confidence and best of all, was able to fully and competently complete the repair in 1.5 hours. Applewood told me they would be unable to satisfy the job without cutting a hole in my wall in order to access the plumbing issue and couldn't move forward without doing so. High 5's Caleb, assessed the issue, made the repair leaving an extremely satisfied new customer - all without a hole in my wall! I have joined the High 5 membership club and will loyally use only this team going forward for all my plumbing needs. Applewood has lost this customer. Kudos to High 5, you all have a new fan!
Sergio Ryan La Torre
a year ago
My morning didn't start too well, I came downstairs found a puddle of water with water leaking from my ceiling. High 5 Plumbing was able to get a tech onsite the same day! John was professional, provided a few solutions to the problem and did a quick look over some of my utilities. I would 100% call High 5 Plumbing again.
Josh arrived on time and was very professional and offered great customer service. He is very knowledgeable and corrected my issues promptly. My trust in him and his knowledge would definitely recommend them for your plumbing needs.
Jordan J installed our new water heater after coming by twice previously to give us estimates and options. He was always so courteous, quick, and helpful. We never once felt pressured or rushed into a decision. Jordan was always on time and the office staff were always kind and helpful with follow up texts and confirmations. The price of the work was fair and given to us up front with no surprises. My husband and I signed up for the membership as well since we will definitely be calling High 5 again in the future for any of our home needs! Thank you Jordan!
Jose Cuevas with High Five Plumbing provided the best and most professional service I have ever experienced as a home owner! Incredible! 20 stars!🌟 Thank you!!!
Every experience we have had with high 5 plumbing has been fantastic. Mike was great and on time. He explained all of my options to me clearly and worked quickly and efficiently. Our sink drain is good as new!
Allison Shinsky
10 months ago
We called High 5 to replace our 17 year old water heater and had Dakota come out to take a look and provide us with a quote. He was fantastic, extremely professional, and explained everything thoroughly. That being said, I believe they're trained to come in and find any minor issue in order for them to develop tiered pricing. Essentially, their highest tier was a laundry list of small things they found that we never requested Dakota to take a look at and their Base was fixing our water heater. I think the concept of tiering is great, but I'd love if it was based off of quality and not We fix everything or we only fix a few things. Lastly, their pricing was high in comparison to other quotes. I'm sure their quality is fantastic but we were able to get someone in that did a great job for half of the price.
Steve Donovan
2 weeks ago
Hunter was super helpful diagnosing our problems and offering solutions. This is the 2nd time I've hired High 5 and they were great both times
Great experience. John was courteous, professional and took time to explain exactly the problem and his solution. We highly recommend John and High 5!
Dimitri Papadimitropoulos
a month ago
Basement drain backed up. Called High Five and John P was prompt to the scheduled time on the same day (service conducted on a Sunday). He successfully cleaned the sanitary line and left without a mess.
Timely, Organized, Knowledgeable, Cleanly, and Professional! We had to replace two toilets in our organization and they were finished within 3 hours. The plumber was great and I will definitely use them for all future professional and personal jobs!
Brian Woodworth
a year ago
High 5 Plumbing has done an amazing job with the very large job required (main service line repair with sidewalk excavation and re-construction, and complete re-plumb due to frozen pipes) at my not so young house (1943). As any home owner knows, the older the house the more challenging any repair job is. This did not phase High 5 or the extremely terrific technician Jose who completed the re-plumb practically all by himself!! All in all an extremely concerning and frustrating start to this plumbing job was turned into a relatively simple, easy, and thorough job by the end. I strongly recommend High 5 for your future plumbing needs.
Able to get to my house an hour earlier than expected, which was nice. Jordan was courteous snd and professional. He diagnosed my plumbing issue quickly and fixed it within an hour! He thoroughly explained the work he completed. Very happy with my experience.
Susan Burcham
4 months ago
Justin was very professional. and answered all of our questions and gave a thorough description all of the steps involved to install an electric tankless hot water heater. Would definitely use High 5 and Justin again.
They confirmed the appointment in advance, called 30 minutes ahead of arrival, examined the issue and provided a quote, then completed the repair on the spot. Sean arrived on time, was polite, provided all the information I needed and completed the work pretty quickly. I would use High 5 if I need plumbing services in the future.
John Abramson
2 years ago
I called High 5 Plumbing to change out a garbage disposal. I asked for an estimate of the cost of a very simple job. The customer service person would not give me an estimate. I wanted to schedule the job ASAP. I had had the same job a week earlier, but the garbage disposer was too noisy so I was replacing it with a quieter disposer. The cost of the job the previous week was $160. The plumber was not available for 2 weeks. High 5 charged me $290 for the same job. I provided all the parts for both jobs.I asked the technician to repair a toilet and he provided the system inside the tank. And the charge was $400 for $50 in materials and 1/2 hours of labor. The technician did explain that High 5 was expensive. In retrospect High 5 is very expensive and the quality for simple plumbing was adequate. Get an estimate in advance on the phone and call a couple of plumbers to make sure you will not be taken advantage of.
Our tech, Peter was super helpful and honest about our underground pipe issues. The membership agreement offers a great value which we signed up for! I definitely recommend Peter and High 5 Plumbing!
william curby
3 weeks ago
he showed up on time. did great work completed the job fast will use this company again if needed
Lea Ann McCaslin
3 weeks ago
This company has an outstandingly professional and transparent team. After receiving a quote from another plumbing company, I read the good reviews about High Five on the Better Business Bureau and called them for a second bid on the work needed at my house. Shortly after the first team member began walking me through the evaluation of the issues in my home, I realized this company was much different from their competitor. They weren't selling, they instead were providing and honest and thorough evaluation and walked me through what was needed and why.On the day the work began, Dave and Morgan were here on-time with their crew. They promised the work would be done in a day...I'm amazed this happened due to the size of the job. After work was completed they explained what occurred and made sure my home and yard were clean and back together. They had to remove part of my fence and put it back together better than it was prior to the project. I saved $$$ on fence repair!I wouldn't hesitate if you're considering High Five. You'll be impressed and comfortable the work is done well and done correctly.
Prompt and professional. Faucet installation was $517 for install + new p-trap pipe (I had purchased a faucet elsewhere which they installed). I’m glad to have the sink back in use, however the pricing seems a bit high for a relatively simple job. Shop around if you can.I asked the dispatcher to apply the $49 fee for the visit towards repairs if I approved the work, and they agreed—It’s worth asking for this if you plan to work with High 5 Plumbing.
This the best plumbing company that I have ever worked with. Dominick was a great tech. He explained things to my wife and I so we would understand. He did what he said he would do. High Five Plumbing is a great company, and I will always call them for my plumbing needs. High Five Plumbing Company is honest and straightforward unlike Bell Plumbing Company that is liars, thefts. and over charges for minor work.
Erin Wallace
7 months ago
The High 5 team has been excellent, from customer service to the technicians that have fixed my plumbing issues over the last 2 days. Expedient and efficient. I’ve already recommended you to a couple friends and I’ll continue to do so.
Wow. I am extremely impressed with this company. The scheduler was prompt, accommodating and displayed perfect communication skills. I received and appointment confirmation directly to my cell phone right after hanging up. They got me in same day and called to see if I could be available an hour earlier than anticipated. The tech, Jason, arrived and was very friendly, informative, knowledgeable and trustworthy. He gave me expert and sound advice and completed the work in a timely and very professional manner. He even cleaned up my tub and showers and toilets once complete with the job! I highly recommend this company. High 5 to Jason and his team! I will be using these guys in the future!
Tyler Williams
2 years ago
Josh was early, he was friendly, he was respectful, and he really helped me understand what was going on and what he would do to fix it. He answered all my questions very helpfully, and I was overall impressed with the quality and professionalism of Josh and High 5. Their system works great (plenty of email, text, and phone call reminders). I can't recommend them highly enough.
leigh anne Hague
5 years ago
We were in a bind and had all of our gas turned off due to some major leaks. We called about 20 places, and High Five was the only place that showed up as they said they would. The plumber/tech that came out was very efficient, informative, and kind. He walked us through each repair, and didn't repair things that would have been unnecessary to repair. We were in a time crunch and they worked hard to get the permit to our city office in a quick amount of time. I would definitely recommend this company.
Lauren Lisante
2 months ago
We had John Peloquin recently help us with a new home inspection. He was incredibly thorough, knowledgeable, professional. We greatly appreciated his honesty and kindness during the process. He wrote up a detailed and clear estimate based on the work that needed to be done at the end. I would highly recommend John and High Five plumbing and would give 10 stars if I could.
I was told that the repair was merely tightening a valve, so just paid a trip charge, but the seal is not watertight and am told that that this service isn't warranteed and only other options are from $325 to over $500. They have been good in the past with what were reasonable prices, but feel like they are over charging now for a simple job and I will be looking for a new plumbing service.
Samantha Payne
3 years ago
After putting 2 pounds of pasta down my garbage disposal, thinks got backed up. Called High 5 Plumbing and a technician named Caleb came out the same day, he was professional and tidy. It was in the middle of a birthday party but he went right to business. After multiple attempts at snaking the drain, Caleb answered the questions of many people and explained to us the situation and that we would need get the high pressure cleaner to push the clog out.At our next appointment CJ and Seth came to the house- again went right to business and keeping the area clean. Within a short time they had the pipe clog free and water running smoothly. They took the time to educate us on what can go into a garbage disposal, preventative measures to take other than draino, and answered all of our questions.We had a a pleasant experience with all technicians and are very happy with the services.Thank you, team!
VITAHL Administration
11 months ago
Morgan came to the business I work at. We called last minute from a plumbing leak and he was very responsive and helpful. I would highly recommend Morgan to anyone who needs help!
MaryAlice Fell
a year ago
Very pleased with High 5 plumbing. They were able to come the same day requested and even arrived earlier than estimated. Steven Till and assistant were skilled and knowledgeable plumbers, they were able to identify the problem and fix the leak efficiently. We will gladly call again for any plumbing issues.
Jill Groseclose
8 months ago
Water Pressure Regulator Installation. Dakota was quick, efficient, professional and friendly. He patiently answered all my questions and completed eveything in a timely manner with quality work. Thanks again Dakota! You are the best!
I called High 5 because water was coming out of the side of my house when using the dishwasher or kitchen sink. They scheduled me for 8am-10am the next morning. The first technician Josh showed up just after 8am. He was courteous and professional and found that the drain pipes were broken in the wall. He also found damaged main pipes. After assessing the damage he worked up a quote and sent it to my landlord to approve. Just after 10AM two more technicians arrived (Chris and Jerry) they got to work right away and replaced the broken pipe. They also corrected an issue with the dishwasher drain routing. Both of them were friendly and professional, they even reinstalled the dishwasher I had removed looking for the source of the leak before calling for help. I had to leave for work before they finished and had expected to have to reinstall it after I got home tonight. The high quality of work and their warranty are very reassuring that no further damage to the house will occur. I would definitely call High 5 again if another problem were to occur. I like that the dispatch called me to let me know they were on the way. I was also texted a picture of the technicians so I knew who I eas dealing with before they arrived. I recieved another call in the evening to make sure the work was done correctly and everything was working again. All in all I am very happy with the service I recieved.
Great service. A little pricey is the only thing I can say, but you definitely get your money's worth. Professional and on-time. They did a great job with extending the gas pipe and installing a waterline and their corresponding valves. The next day they even offered help install the gas dryer (since who delivered it did not which was not anticipated) which was not part of the initial job.Thanks Jordan!
Gerry Furlong
2 years ago
We called High Five for a second opinion on a broken pipe that drains from the kitchen. High Five informed us that we didn’t need to dig up the backyard to repair the pipe as all the drainage pies were clean and functional and met together far from the house. A previous plumber told us that we would have to repair a very old clay pipe and would cost thousands. High Five assessed our outgoing drainage and called it good. The previous team put a bypass drain in place that is functional and up to code per High Five. So Co we appreciate that thy approved the bypass and did t attempt to make thousands off of us! Steven was courteous and explained all the steps as he went. We are very grateful.
Shelby Jackson
3 years ago
I called High 5 plumbing on New Year’s Eve due to a large water bubble forming in our kitchen ceiling. Josh Moya was out here within 30 minutes of the call. He was professional, communicative and very knowledgeable. He took his time, wasn’t rushing through and was extremely thorough. Amazing company and they will be our go to plumbers from here on out!!! Thank you so much!
Justin Bresler
7 months ago
They came out to clear a clogged kitchen sink drain. The scheduling process was easy and the appointment was on time. The service tech, Lucas, was professional and very qualified (he cleared the drain no problem!) and cleaned up very thoroughly.The service was pricier than I was expecting since it was a simple drain snaking. Some of the enhanced options went higher than $1,000 for some bells and whistles I didn’t need, but I would definitely consider using them again if we are in a pinch.
Maddie Buglione
4 years ago
Caleb was prompt, efficient, and incredibly friendly. He gave us several options and quotes for our repairs, and was upfront about his recommendations.We will be using these guys again! Would highly recommend High 5!
Amy Siegfried May
3 years ago
Steven solved the problem in a very professional way. He knew the 16 year old faucet particulars. Instead of pretending like a competitor that there is a problem to get spare parts and that the construction is no longer in use, he had the knowledge and spare parts to do the repair immediately and quickly for a much better price. He was courteous and observed the covet-19 precautions. It was a pleasure to discuss the necessary steps with him.Can only highly recommend his service.Siegfried M.
Tyra Kilcullen
2 years ago
It was exploratory to determine what was the cause & then figure out the best plan of action. Finances being tight they evaluated multiple scenarios once they scoped & flushed the line. They were very helpful & understanding without pressuring me (fear tactics). They were clear about which job was #1 & explained why with a timeframe of 6 months. I appreciated their honesty, super polite & professional.
From the initial call with Morgan, my entire experience with High 5 Plumbing was outstanding. Morgan scheduled my technician and was very accommodating to my schedule. My tech, Steven, was knowledgable, and professional. He was able to quickly pinpoint what was going on with my basement floor drain, walk me through the steps he needed to take to fix it, and how to care for it after it was complete. He finished in a flash, and everything is working better than it did before. It's obvious Morgan and Steven enjoy what they do, and definitely put the customer first. I HIGHLY recommend High 5 Plumbing.
Greg Bertsch
3 months ago
Work was done in good time and order.
These guys are great.
Thanks!
Our experience was so amazing! They responded immediately and put in an entire new Basement bathroom in two days! They were helpful along the way with any questions we had and kept us informed on each step of the process. I would recommend to anyone!
I was a first time customer of High Plumbing when I called them this morning with an unexpected water leak. They rearranged their schedules to accommodate my emergency situation, and were at my house within an hour. The technician Mike Mauldin was exceptionally courteous and professional, and had my issue fixed in no time! I have had bad experiences with plumbing companies in the past, so this company was like a breath of fresh air. Thank you High 5 Plumbing and especially to Emily and Mike who made it happen so quickly!
Deaun Palenshus
4 years ago
The technician Mark arrived on time which I greatly appreciated!! He assessed the situation with the water heater and gave me estimates on replacement with either electric or gas and we also discussed the procedures with each. Mark was professional and and very nice to work with. Also called an electrician to set up an appointment to verify what the electric panel could handle for this afternoon. Hopefully we can set up another appointment soon to replace the water heater. Looking forward to my next appointment. Thanks.Mark came back today to install the electric water heater. Did a super job especially considering the old water heater was in a crawl space below the first level and had to be lifted out first. He maintained a great attitude and always had a smile for me. Will definitely call High 5 Plumbing again for any plumbing needs or issues. Again thanks!After the city inspection it was necessary to install a sump pump in connection with the water heater. Mark came on time and spoke with the inspector to make sure code was followed since it’s different depending on where you live. I appreciated his efforts yesterday.Just had Daniel come out this afternoon to replace the outside faucet in the backyard which was leaking and spraying water everywhere. He arrived promptly during my two hour window and first gave me an estimate before completing the work in an extremely timely fashion. He was courteous and professional and very pleasant to be around as all the guys have been. No hesitation to call again in the future. Thanks!!
Tamara Parker
2 months ago
Morgan was terrific! He came out the same day I called, and was able to take care of the problem. I highly recommend him and the company!
Austin did an inspection of our plumbing. He was efficient, thorough, professional, and friendly. We didn't have any issues - our house is only a year old - but he showed me pictures of what he looked at and he placed a screen that was missing on one of our exterior exhaust vents.
Ellie Anderson
a year ago
The technicians were professional and competent. However, I found the prices to be quite high to unclog a kitchen sink. Various options were given, which I appreciated, but all the expensive packages were certainly not what I needed. I was satisfied with the basic service.
Dan Gramarossa
3 years ago
High 5 was great. Daniel came out and did an awesome job. He knew what he was doing, did it well, and did it quickly but without rushing. Very reasonably priced and friendly. Francesca on the phone was friendly, did her job well, and communicated great. After a lot of misses with other plumbing companies, I’m keeping my business with High 5.
The job was to replace leaking pipe under kitchen sink, the work they did was fine, fast and convenient. Just as a heads up they charged me $700 for 45min of work. When I called and asked how they got to this number I was told it is a set rate for 3/4” pipe replacement. They said they cannot quote over the phone, so I was already out $50 for having them come out. I have no problem with the work they did but, I caution others to learn from my mistake and get other quotes. I called around and a reasonable plumber would charge around $200 for this work. I do not mind paying for convenience but I do feel paying over triple average rates is too much.
Matthew Harrison
6 years ago
Wonderful experience with Jeff. He gave a very complete and thorough review of our water heater installation, and he was honest about the issues he noticed. I never felt like we were being overcharged or pressured into more costly repairs. The office staff was friendly and helpful, and the technician was right on time. We had our water heater replaced same day in just a couple of hours. Highly recommended!
Robena Farrell
2 years ago
Chris was on time, explained carefully what he had done ,worked steadily and was very polite and professional. He had given us an estimate that was accurate and we saved money on this repair and future by joining their club.
Mark Harrington
7 years ago
James and Ryan were awesome! My water heater broke and leaked everywhere. They were able to get out to me within an hour and assess the situation. It ended in a new water heater but James was sure to explain all of the options available to me. I chose to replace it since it was so far out of warranty. Ryan arrived within the hour with my new water heater and they had it installed quickly.Really appreciate the hard work and responsiveness!
This service was wonderful. They honored the coupon I had and kept me posted of their arrival time. (Brian) was professional, knowledgeable, and friendly. I will use the service again!
Home Advisor canceled the order, but High 5 verified that the order was still good. Morgan recommended repairing the leaking fitting with a different elbow. That was the right decision, no more leak.
Excellent company. Went above what would normally expect from a company. Will certainly recommend and use for any future needs.
Straightforward and easy experience. I called one day with a problem. They were quick to help schedule a consultation that met the demands of my schedule. During the appointment, they identified my issues and offered a range of solutions. I am happy I made the call. Gladly accepted my high five at the end of the day :)
Stephanie Monza
2 years ago
I have used High Five plumbing for several jobs and they have all been excellent! Chris was no different! He diagnosed the problem, provided several options to repair the leak, provided several quotes and then fixed the leak efficiently. He cleaned up after himself, moved the furniture back and explained the whole process. In addition, he was genuinely nice, kind to my pets and thoughtful in his interactions. I will definitely request him again and use High Five for our future plumbing needs.
Kyle St. Clair
a year ago
Just received poor service from the admin assistant. I receive numerous promotional information in the mail and asked to not have information sent to me. She rudely said she would and quickly hung up without collecting any information from me. What a waste of paper… I guess the company doesn’t care about the environment.
Chris Faulkner
2 years ago
Absolute worst and unprofessional experience I have had with a company. We have over 80 locations, we are not everywhere at once. We called on a Saturday for service and where told immediate payment was not necessary and we would be invoiced. We sent the invoice to our AP team on Monday, the first business day after the repair, for immediate payment and on Tuesday they are threatening to come undo their repairs because they have not been paid yet. Absolutely will not be using again. If you want immediate payment then say so, don't call and threaten me a day later after YOU told us we could mail a check.
Jeremy Anderson
2 years ago
This company came highly recommended and said they could have someone out the same day which was impressive, 30 minutes later they cancelled on me due to an emergency call. Okay no problem I get it, but then this morning they called and once again needed to reschedule. In my experience this usually ends up being how the job will go with delays etc, to reschedule twice in less than a 24 hour timeframe isn’t professional.
Very pleased with Davion and his assistant who installed several new plumbing pieces at my house. Will for sure use High 5 again.
A friend highly recommended High 5 Plumbing after she had work done in her home. I want to purchase a gas range/oven for my kitchen, but since there was not a gas line in the kitchen, I contacted High 5 Plumbing to send someone out to give me an estimate for the work, and the person came out the next day. Ryan, the workman, was very pleasant, thorough, and explained all of the details involved. Someone will come back tomorrow to do the actual work. I am very pleased with the preparatory steps that have been taken.
The plumber Lucas was very patient and took the time to go over options and pricing. Poor guy was working on a house built in 1880’s with a lot of work that needed to be done ( and undoing inappropriate work previously). He allowed us to direct service and pick and choose what we were willing to do to address ALLLL the issues that needed to be done. He worked with us and was extremely professional and tidy. He even put booties on rolling tools. Appreciate his willingness to work with us and our specific needs, even if we were being a tad cheap and putting off future repairs. Thanks!
David N. Simmons
2 years ago
I called High 5 to take care of some routine plumbing issues. Instead of just wading into the job, John Ussery took the time to give my old (built in 1898) home an inspection. He discovered that the water pressure into our house was too high, and recommended the installation of a regulator valve. He told me that many minor plumbing issues (and some major ones) are caused by overpressure. I verified this, and he completed the installation, as well as addressing my original issues. I very much appreciate the extra attention to detail. High 5 is my go-to plumber.
The whole process from calling to getting the project done was efficient and easy for me. Someone actually answered the phone when I called, I was able to schedule service for the following morning and Steven showed up and completed the job (I needed an existing natural gas line modified so I could hook up a grill). He was professional, on schedule, super nice, knowledgeable and gave me various options to choose from. He didn’t need a ton of my time either. He made sure I was knowledgeable on how my system operated, and ensured I was comfortable in the operation. We also tested the system together and he wanted to make sure I was 100% satisfied before he finished the job.Their service works great. You get a text about the person that’s coming over (to include their picture) and real-time info for when they will arrive.
We had a gas leak that left our gas turned off, and needed someone to come fix the issue asap. The person who answered the phone at High 5 was so kind and helpful, and got us an appointment for the next morning. Jason came out yesterday to fix the leak and was fantastic! He was thorough, friendly, and knowledgeable. He got everything fixed and our gas turned back all by the end of the day. Everyone at High 5 was communicative, professional, and kind. We'll absolutely be using them again and will recommend them to all of our friends and neighbors
We hired High 5 Plumbing to move our sink plumbing and water lines over about 6 inches to accommodate our new kitchen cabinet layout. Ryan was our plumber and he was great! Extremely professional and helpful. He got the job done and was patient while we maneuvered the new sink base over the new plumbing before finishing his work. I can't speak to rates as this company was recommended to us and we didn't get other estimates, but they were great to work with, very responsive, and we felt confident in the work that was done.
We had a burst pipe, and High 5 was able to get a technician out not only same day, but within about an hour of me calling. They sent me a picture of the tech and called to let me know when he was about 10 min away.Our technician not only solved the immediate problem, but beyond that, he found the real solution to our problem, which was a cheaper solution for us than it would have been if he hadn't done a little digging. Much appreciated!
This company was great to work with. They were on time, professional, honest , fairly priced and cleaned up after themselves. Our plumber Steve was amazing! He patiently and thoroughly explained things and gave me choices. In addition they provided additional resources. I would highly recommend this company to anyone. This is after having bad experiences in the past month with several other local plumbing companies that have tried to take advantage of me
CJ and Steven were really cool and very professional.
They did an amazing job on my shower and even though the job took 9+ hours to complete they had a good attitude the whole time.
I highly recommend!
Kelsey Henderson
4 years ago
We have used high 5 plumbing for three different issues in our home. Each time we have had Josh Moya as our plumber. He is absolutely fantastic; professional, prompt, and efficient. We can’t say enough great things about him. Plus- his truck is stocked with everything, so he is able to deal with any issue!
Daniel was awesome fixing the issue I had with my hose bibb. I had a time crunch, and he did it way quicker than I could've imagined. He also installed a pressure regulator valve, and everything was done quickly for that as well.
Leslie Anne Bitgood
2 years ago
Chris did an awesome job for us. Courteous, professional and cleaned up everything when he completed the job! I would totally recommend Chris, High 5 Plumbing and their communication and follow up! Thanks, Chris, for getting us up and running!
I called them and they were really responsive. CJ came over and was professional. He explained everything he was going to do in a clear way and outlined the pricing before he started. The work was done well and actually improved the original. Great service and really happy we found High Five!
I was very impressed with the professionalism working with High 5 Plumbing. I had an unfortunate urgent matter with a floor drain, and from start to finish the whole team was courteous, accommodating, and friendly throughout.Chris Hales was my technician, and he was very transparent and hardworking throughout it all. He brought me along through every step of the way, and talked me through each option to make sure I understood the pros/cons of each potential solution. Since we've resolved the issue, I haven't had any issues since. The pricing is reasonable based on the ask, timing and all.High 5 Plumbing seems like a quality company, and have great communications before, during, and after the visit. If I or any friends have any other plumbing issues in the future, I'd recommend them to High 5 as well.
Jordan and his cousin came into locate and repair a small leak in our downstairs bathroom. They are the most professional and careful plumbers I’ve ever dealt with. They gave me pricing and a quality opinion of how best to fix the leak not just for the short term but also for the long term. I would hire them again in a heartbeat. They cleaned up after themselves very well and we’re just really nice gentleman.
The young man who came to our home from High 5 plumbing was courteous, helpful, and pleasant to speak with. Further, he looked at our plumbing problem, assessed it in about 5 minutes, went to his truck and brought in the tools and supplies he would need and had the whole job done in good order in a reasonable amount of time.Thank you to High 5 Plumbing!
Jason with High 5 Plumbing arrived on time, listened to our service needs and was able to provide prompt quotes for both temporary and permanent repairs.Jason was clean, well mannered, interesting to talk to and he was able to take quick action to complete the requested temporary fixes. Upon completion his work area was clean and we did not have to take any action to do additional cleaning.
Danielle Parham
3 months ago
Just awesome!!! Amanda was great quick precise and price was good! This company called me back was timely when setting the appointment and even moved me up when they had an opening! I would completely recommend them to anyone in need!
High Five exceeded our expectations! On arrival, technician Chris H. employed active listening to understand the reasons for our call. He performed a thorough inspection of our plumbing system/fixtures and presented a comprehensive overview of his findings and recommendations. Chris was courteous, professional and went above and beyond to assure client satisfaction.We received outstanding service from this provider and will definitely be tapping them for additional services in the near future.
Kyle Peterson
2 weeks ago
Be aware of using the high cost of this plumbing service, $20 dollars of parts & 20 minutes of service costed me $540. Did they get the job done, yes but I paid an immorally amount for their service. I pulled out my vanity, cut a hole in the wall for access for what needed to be done to try and save money but I still paid nearly $1000/ hourly rate.
Daniel did a great job. He was extremely professional, courteous, knowledgeable, and accommodating. Will definitely return for future projects.Update: my water heater went out and Amanda came by and fixed it in the same day. She even put a cap on my sewer access as a nice gesture. Great service!
Excellent customer service. High 5 called me 4 different times during the day of visit to confirm appt, provide name of plumber, confirm the visit went well, and if I had additional questions. The service was also performed well - problem was resolved and plumber provided advice on how to prevent the problem from recurring.
Elizabeth Kamau
3 months ago
My sump pump was replaced. The space was difficult and the job smelly. Davion was extremely polite, friendly, knowledgeable, professional and all around wonderful to have in my home and take care of my complicated problem. He is an all around charming young man!
What a great company! From start to finish, every member of the team is incredibly friendly and professional. My tech, Jordan, was so kind and he explained every step of the process before he started. I highly recommend them, and yes, we did end the service call with a high 5!
Arvind Mohanram
3 years ago
I had an excellent experience with High 5 plumbing who I contacted for work on a natural gas line. The dispatcher communicated clearly and often to describe what, when, and who I should expect for my appointment. Caleb, the service technician, was timely, polite, professional, and did very nice work. He got the job done quickly, everything works as it should, and it looks great. I would work with High 5 Plumbing again. Thank you, Caleb!
Sue Williamson
4 years ago
This could possibly be the best experience I have had with a service provider. The customer service was exceptional from start to finish! Josh was my plumbing technician and was top-rate. He arrived on time; assessed the problem; and fixed the issue in an effective and efficient manner. Josh was courteous, professional, and knowledgeable. I would highly recommend Josh and High Five Plumbing!
Nancy Currigan
a year ago
The plumber was polite and nice, but the business charge an echo Rita the rate of $377. I would never use them again! I have my sewer cleaned regularly because of tree roots and have never paid such a terrible price.I needed my sewer and the day was ending but believe they prey on the customer’s serious need.
Caleb was friendly, thorough, and very efficient at troubleshooting a leak in my condo that was affecting the units below. A previous plumber had said it was the dishwasher but he determined that the dishwasher was tight and not the problem. But he did notice that the connection to the garbage disposal was not to code and fixed it quickly. He also noticed the water line under the sink was frayed and was a disaster waiting to happen. I asked him to fix that and he did with supplies he had on the truck. In conversation while he was working, my tenant told me the toilet sometimes runs a lot and she has to giggle the flushing mechanism. I thought it was a flapper problem and went to look. A minor adjustment was needed there, but I discovered the toilet was quite loose on the floor. Caleb surmised that the leak was really coming from there. He gave me a quote for pulling the toilet to determine it for sure which I approved before he started that work. After he pulled the toilet, he showed me where the leak occurred and replaced the wax ring with a jumbo rather than the two coned ones that were put in there incorrectly, stabilized the toilet, caulked the base, and even went down to the unit below to check out the damage, which was minute. He was there for about two hours total, and the charges were just under $500. Money well spent for peace of mind for me, as the owner, and for the occupants of the two condo units. Thank you, Caleb and High 5 Plumbing.
Purchased the top of the line toilets they offered. Toilet leaks and does not always flush toilet paper. Had them out twice now and each time was told it had defective parts. They would not replace it the second time out. Issues were not resolved!
Marisa Christen
8 months ago
Morgan Lowell was great. He was professional and educated us along the way as he diagnosed our issues which we appreciate. He listened to all of our concerns and answered our questions. We didn’t feel pressured into a sale or into something we didn’t need. Moving to a new city we were nervous about finding someone we can trust, we feel confident we could trust Morgan with any of our plumbing needs in the future if they arise and is the only person we will call. Thanks for the great service!
Service was quick, Lucas friendly, and the job was completed despite encountering issues. My only complaint was cost, however I have never called a plumber and been happy with the price. I will likely use them again, just hope to never need them again l.
We scheduled an appointment the night prior on line and high 5 was super responsive and communicative through out the process. Jason showed up within the time window after we received a message with a link to his actual location. Jason was super friendly and helpful in providing options and different services we could do to fix the issue. Though the price felt a bit high I don’t have much of a baseline to compare it to. The work was finished quickly and everything was cleaned up. And of course we got a high five at the end!
Highly recommended! Fantastic communication throughout the entire process with text alerts, email, and phone. Josh was our technician and he was professional, courteous, and gave us all our options on a need based basis. Thank you High 5!
Caden Sumner
2 months ago
Absolutely 10/10 - highly highly recommend, Jason was extremely professional and knowledgeable - plus taught me a ton about the system and repairs for peace of mind. Provided multiple options and rundowns for future work to consider, and no salesperson pitches or push to get more than needed / comfortable with. Super glad we found a reliable and quality plumbing company for any future needs!
Robin Hedgpeth
2 years ago
High Five was referred to us by our Rock Star electricians, Absolute Electric. High Five and Caleb lived up to the referral. Great service and they respected my home. We will definitely use them again. Thanks, Caleb!Update November 2019 - Used High 5 Plumbing again for a leak in our shower. Caleb initially came out and capped the leak. Sean came out today to actually complete the repair/replacement of our shower kit. Thank you, Caleb and Sean, for both being super professional and providing us 5 Star Service!Update September 2020 - High Five came out to do the yearly drain and servicing of our water heater. Another outstanding experience. Thank you, Seth!Update December 2020 - High Five once again came through with great service. Thank you, Steven!Update December 2020-Well they did a great job on our upstairs bathroom that we had them back to install a new toilet in the basement. Great job!
We had John Peloquin come to our house to help with an issue with our sink and bathtub not draining. He came in with confidence and a smile on his face. He was able to fix our sink with a plunger so we were not charged for that but when he looked into the tub he realized our plumbing in the crawl space was broken and leaking a lot.He assured us that the issue was fixable and offered a great price to fix our entire home plumbing. John was a rockstar and great to chat with. Love High5! Thanks!
Mark Otloski
3 months ago
We had High 5 over to assess, present options & cost for a hose bib repair. Other plumbing issues were noted & options were discussed as well. Amanda, the technician was very professional, courteous & knowledgeable. She was very thorough in her assessment & took the time to answer all questions.
Mike & Bethann Melton
3 years ago
For a holiday weekend, High 5 responded quickly and helped out our family! Steven was polite and professional for the time he worked on our clogged drain. He provided easy to understand explanations for our issue and easy follow up steps to avoid further issues. High 5 really is a great neighborhood plumber!
Excellent service from Lucas and the company. When an appointment cancelled before my original appointment, they called and offered an earlier appointment. Repairmen wear booties over their shoes. Rather than charge me for another trip, they had another repair person drive down the garbage disposal I wanted. No water on my floors or counters. Estimate provided before work began. Environmentally friendly with only electronic receipts.
GlassProDenver
4 months ago
Morgan was great! Friendly, professional and transparent. Service details were explained clearly and they'll be our go-to plumbing service. Highly recommend
Cory Christian
3 years ago
Josh did a great job with providing us with a drainage system for oursprinkler system. He also showed us what he did andprovided us info on how it works to drain the system whenwinter comes to blow out the lines to prevent freezingthe outside lines. He was very informative and friendly.I would recommend him for your plumbing needs!Thanks, Josh!
Brian and Jason were both great! They took the time to explain to me exactly what needed to be done and why. They did a high quality and thorough job, including testing everything and cleaning up after the work was complete.
High 5 Plumbing was on time and took care of our issue quickly. The technician on our job was very neat in the manner he worked and was careful to explain the work prior to starting. Would definitely work with High 5 again.
They handled a service call for me, onsite guy was on time, very friendly, very informative, zero issues on that end. Price felt high based on the work they needed to do (I had already identified the leak, opened up the ceiling, shut off water/drained system), but the customer service was top notch!
I was very pleased with the service provided. The technician was professional, and completed his work in a timely manner. Josh took the time to put together a few quotes for me that will allow me to make an educated decision on future service. I would recommend High 5 Plumbing to anyone needing plumbing services. Thank you High 5.
I called high5 based on reviews. Never heard of them. Had a water line break with water shut off in house. They took details and said they would have a tech onsite in 4-6 hours. Tech named Morgan L came onsite. I showed him the problem and explained the difficulties. Last company had to tear out a wall to fix a pressure regulator 6 years ago. I told him I did not want sharkbites on my main water line. And I wanted my sprinkler feed AFTER the pressure reg. He took it in so fast I started repeating it cause I did not think he understood. He stopped me halfway through and said I totally understand what you want. you want this. 1. 2. 3. etc. based on steps. I said excellent thats what I wanted. he said I will not use sharkbites, my boss would fire me. He had a new compression method I had never seen. He laughed at the wall comment. he had it all fixed in 2 hours. I told him when the regulator was replaced 6 or so years ago they had me with water off for 2 days while they ordered it. He once again laughed. I am soo glad I called this company and I have put Morgans card up on my first call list of companies I call when something breaks. Fully recommend this company and maybe you will be lucky enough to get morgan?
I was very impressed with High 5 Plumbing, from the call to make the appointment, to the follow up after. Josh was super, very professional, and the price was reasonable. I will definitely use them for my plumbing needs going forward.
Patrick Fitzgibbon
7 months ago
My gal and I been using High 4 for years now. Each time has been for the same reason: a backed up floor drain. And each time, they've let us know causes. We just haven't been in a position to commit to a long-term fix. As with any plumbing, the bill can sometimes be a tough pill to swallow. Well after the last time this drain backed up this week, we gave them a call. We weren't members, (but have since signed up), and they were here the very next day. Loved the online scheduling!All of the crew were friendly, considerate of our floors as they went in and out, but most importantly, implemented the solution that our house has been putting off for too long. Everything looks good, and we're confident that the team's work is going to stand the test of time. Thanks crew! Appreciate ya as always.
Allison Horler
3 years ago
This is my 3rd time using high 5 plumbing. Each and every time my experience has been amazing! From calling to make an appointment to customer service and promotness from the plumbers themselves, this company is highly recommended! Not to mention the plumbers always go above and beyond with their work. The cost of the work is also very reasonable in my opinion, especially given the quality. I will definitely continue to use high 5 plumbing for all of my plumbing needs!
I am so impressed with Francesca in the office and Caleb, the Plumber that completed the work! Communication, timeliness, and Caleb’s professional experience really stood out! I will definitely call High 5 Plumbing for any of my future plumbing needs. Great company!
I really appreciate how professional high 5 plumbing was in communicating through the process of our leak in our shower/tub. Lukas was our technician and he gave us different pricing options up front before any work was done, so you know where you stand. He was excellent, very professional and worked very hard to get everything repaired right. I would highly recommend high 5 plumbing.
Jason Kidd was great to work with! I submitted a request on Angi’s List and received several call backs for estimates w/ varying solutions and total out of pocket. I chose Jason for the job bc he listened to my plan for the house and had the most reasonable solution (sump pump enhancements). He was confident, really thorough, and informative during the estimate process. I appreciate his hard work and all the laughs through the process. Our high fives were creative too so he better win! :) Thanks again!
Our home was built in 1925 so we have walls and ceilings made of plaster, not drywall. We noticed a leak coming from our upstairs bathroom. Called High 5 Plumbing and a tech (Jason) was sent to take a look.Jason arrived on time and ready for work as soon as he arrived. Jason assessed the issue and, after opening a section of ceiling, found that the seal from around a old iron sewer pipe had failed, and the iron pipe was rotting out.Jason then explained everything that needed to be repaired/replaced.He started working on making repairs...wow...Jason meticulously went about his business, cutting the old out and replacing with new...all while working in a area of maybe 4 square feet.Jason worked on this issue for the whole day, and kept us informed of his progress throughout. What a super job he did!In the future, we will look to High 5 for our plumbing needs...and we WILL be telling our friends and neighbors to try High 5 Plumbing themselves.
Caleb was our technician for replacing our water valves. He was super professional and respectful. Of course he arrived on time and actually spent extra time to make sure everything works well. My husband and I were very pleased with his awesome work and professionalism. I definitely recommend High 5 Pluming and Caleb! Thank you so much for the great work!
David Scarpetti
3 years ago
Had them hook up a utility sink in my garage. Jason was fast, friendly, and did good work.Update: Early 2019 I had them return because my basement drain was backing up. In the process of clearing my drain line, their equipment damaged the tile in my bathroom. The clearing came with a one year warranty. This past week (late 2019), when my drain line began backing up again in the same fashion I called to claim my warranty service. The plumber did not perform the service but did attempt to upsell me on services and quoted me several packages the least expensive of which was over $1,000 dollars.They are a relatively expensive service, which at first seemed worthwhile, but subsequent experiences have changed my opinion. The mediocre quality of their work, and their reluctance to honor agreements, does not justify their premium pricing.
Nicole Rumery
2 years ago
The plumber that came to our home was nice, professional and courtesy. I explained our problem to Carlisha, she took the time to listen and trouble shoot. After trying to reduplicate the plumbing issue. We agreed it was my children flooding the bathroom was the issue. I never felt like I was rushed,or that my issue was a job for $. Thank you so much Carlisha, and if there ever a problem with our house I would definitely call them 1st and would recommend to friends and family.
Stephanie Taylor
3 years ago
I was facing a major pipe replacement and called High Five for a second opinion. Mark came out, scoped the pipes, and reassured me that he did not believe a major replacement was necessary and though our pipes were draining slowly they should continue to work if we monitor them. He riced out a replacement and it was in line with the other company’s pricing. He said he could not recommend replacement at this time in good faith and gave us peace of mind and may have saved us a lot of money. Thanks!
Matthew Werner
4 years ago
I got 3 pictures of the same faucet handle in my bath tub with my invoice. Not sure why they sent this with my invoice for a ridiculous amount of money ($387) for a minimal faucet gasket and valve replacement. Caleb was a good plumber technician and wore shoe covers in the house. He forgot to put the main water valve door back and didn't reconnect the outdoor hose line after checking our water pressure for unknown reason, even though our pressure has never been an issue. Most important he was quick, efficient, and job was done right.
Taleen Lobsinger
3 years ago
This was my first experience with this company, and they were excellent. Technician was prompt and professional. He listened to my concerns and communicated how he was going to fix the problem. After completion, the office called to make sure I was completely satisfied. The cost was reasonable and was estimated based on the work that was to be done for my job. Not a flat rate. Will definitely use them in the future.
Angela Stevens
4 years ago
Great customer service from start to finish. Greeted warmly on the phone early this morning after I realized there was no warm water for a shower. Scheduled an appt for Monday, but was reprioritized for today based on severity of issue. Received phone call status updates and a text and email when the technician was en route - including a photo so I knew who to expect, and a little bio about him. Technician was courteous, thorough, logical, informative, no pressure and fixed it quickly. Excellent service. Definitely recommend!!
High 5 Plumbing was highly recommended on the Nextdoor App so I thought I would give them a try for our business and I couldn't be more pleased from the initial phone call to the follow up phone call. They were pleasant and quick to set up an appointment, they were here an hour earlier and called me to ask me if it was okay if they came early. Made some suggestions since our business had older pipes and the technicians were amazing to work with. They were professional, and courteous. Shortly after they left I received a phone call asking how the service was. That is what I consider 5 star service. Thanks Again!8/4 Had to use High 5 Plumbing at our office to replace a water heater and Josh was our technician. He was on time; professional courteous so I have to give another 5 stars. Superb company and will do business again!
Lori Silverman
9 months ago
Bathroom faucet beyond repair. Major problem in our one bathroom house. Dakota arrived on time and reviewed prices after thoroughly investigating. He was done in 45 min. This is the second time we’ve used this company and will turn to them again for the next plumbing issue
My water heater was leaking and needed replaced ASAP. These guys put in a long day to make sure I had what I needed! They showed up at 8 for the estimate, patiently waited while I got a second quote (which was much higher), and promptly returned and got to work as soon as I called to give them the go ahead. They were professional, communicated well, cleaned up all the messes, and even followed up the next day. I will definitely call them first for future plumbing issues!
Brandon Clark
3 years ago
CJ is the man! He is very personal and knowledgeable about his craft. He’s great at creating a common-ground between him and his clients. And he did a very nice job with the project that he completed. Thanks again, High 5 Plumbing. I will certainly choose your company for my next service and highly recommend you to my friends and colleagues.
The tech (Josh) was knowledgeable, on time, efficient, and offered 3 options for repairs. He completed to job quickly & without a mess in the kitchen and put my cupboard back together more neatly than he found it! Awesome as always!
Jonathan was my technician and he was incredibly professional and friendly. He was very respectful of our home and very efficient in what was not an easy job. The company was quick to come out and prices were reasonable. I would highly recommend this company and ask for Jonathan!
Victoria Robben
4 days ago
Had a new line put in for a pot filler over my range. John and Marcelo were professional and friendly, will be using them again for other plumbing needs
Bernadine Klingsmith
2 years ago
I had a an apt with a clogged overflowing toilet. I couldn't get any assistance from my go to plumber. High 5 came out early and took great care of the problem. Nick our technician was informative, professional and personable. I will call High 5 again.
Jordan Lombardi
2 years ago
They were very professional, on time, super nice and knowledgeable! We had super low water pressure in our sink faucet and Nicholas came and helped me inspect the issue, which he identified pretty quickly. He also gave me recommendations for other things we might need done in the future but wasn’t pushy about it at all which I always really appreciate! He fixed our sink by installing a new one and we have full water pressure now :) ! Will definitely use again!
Ryan arrived on time and clearly explained his strategy to solve the mysterious clogged drain that stumped a previous plumber. He worked through his strategy and discovered that the problem was very easy to correct and resulted in a much lower actual cost to the estimated cost. Great to have an experienced plumber, trustworthy plumber. Highly recommend.
It's NEVER a good thing when things go awry in your bathroom on a Saturday mornng. Clearly, I understood that this was a job for Superman. Not having a plumber in the family, I had to find a service. The best reviews I read were for HIGH 5 PLUMBING and I called. Right away, they were friendly and informative with a price structure discussed. JORDAN was able to come early; he's a Journeyman Plumber. He assessed the sitch - clogged drain AND I flushed my tongue scraper down the toilet - and was able to give me a fair price before he started. Very transparent!Not only was he professional and speedy, he was also very personable and quick witted. He is simply great! Also, I found out the best place for pizza in all of Denver...you'll have to ask him! And yes, he did HIGH 5 me before he left!
Allison Widder
3 months ago
Dakota and his apprentice put in some hard work - our sump install was more than they bargained for. We encountered steel reinforcement in the slab, babyhead sized rocks strewn throughout the dig area and plenty of water. But though the install was difficult, it didn't change the quality of work - my sump is level, the hole expertly sealed, and they left the place cleaner than they arrived. We feel very confident in their work. We also got some recommendations about other plumbing in our home which I called on and got scheduled for the very next day.
Daniel Kjellerson
4 years ago
I called High 5 Plumbing the afternoon of a holiday and was pleasantly surprised I was able to get an appointment set up for the following morning. My plumber was Caleb. He arrived promptly at the appointment time and was friendly and professional. I appreciated being explained the issue and being given a few different options for a solution.
riley hosick
9 months ago
Normally when I have an issue with my Plumbing I can take care of it myself. But on this occasion I was not able to do so. Eric was so helpful and informative whenever it came to my problem that I did not even have to question whether he knew he was doing In the future if I do need to reach out I will definitely be happy coming here again and asking specifically for Eric if I could give six stars I would
We were given a 2 hour window in the afternoon but the CSR called back to offer us an earlier slot. So within 30 minutes of our call, we had Jason come by our house to unclog our kitchen drain. He was super professional, respectful of the space, and helpful in how he offered up some suggestions.
Molly Liedtke
3 years ago
They came out twice and didn't even bother to diagnose the problem - they just fixed the toilet - but the amount of water on our bathroom floor didn't change! Actually that's not true it got worse after the second time they came out and didn't even install the toilet flange correctly, so suddenly our slow leak got a lot bigger. I called a different plumber who took his time and figured out what the problem was (it was fixtures in the shower - not the toilet). When I called to express my frustration and request a partial refund on the more than $500 they had charged to come out to our house twice the lady on the phone let me know that I was wrong by reading me the notes on what they said they had done ...nothing more infuriating. I'll give my business to a company who cares - Dam Good Plumbing.Yes, I am sure they would have continued to come out and charge me $250.00 everytime they came to NOT fix the problem!
Chris was prompt, knowledgeable, tidy, and able to quickly troubleshoot and repair my emergency plumbing situation. High Five initially had only an after hours slot available which had an additional fee. It was an emergency so I agreed, gratefully. They said if an earlier appointment became available they would give me that slot. One did become available and they moved my appointment up to a time that did not require the additional fee.
Jacob Osmundson
a year ago
DO NOT USE HIGH5 FOR ROUTINE SEWER-LINE ROTO ROOTING.We have large trees in our yard and clear our main sewer line of roots once a year. We decided to give High5 a try. I should have known better when they wouldn’t give me the price of a standard roto rooting over the phone and explained that it was 49$ for the tech to come, however that would be rolled into the service. I accepted considering I’ve never paidmuch more than 100$ in the 15 years I’ve had this service done.When the tech arrived they quoted 420$ to do a 5-10 minute job. I refused and was stuck paying 49$ to tell the tech that I did want to pay such an outrageous price. He cited their impressive “warranty” the reason for the high price…BE ADVISED - don’t use them for routine maintenance
The Breakroom Podcast
10 months ago
Be sure to call and speak with Alex, she's probably one of the nicest people to talk with over the phone. Shes understanding and kind, super energetic and knowledgeable, seems to know the company like the back of her hand. Just know when you reach out to High 5 Plumbing for any and all of your plumbing needs the great service you can expect starts with Alex!!!
William O'Donnell
a year ago
The tech Morgan was amazing. These guys were prompt. Kept me notified of when they would arrive during the emergency that me and my family faced. Discussed all options and helped me make the best decision for repairs. I would highly recommend this company for their work and care. Big shout out to Morgan as he was the best!
Didn’t go through with work due to additional problems found which will void high5’s warranty (waiting to assess home insurance contribution). CJ Vigil was very informative and helpful in presenting various options for work. Unfortunately, the estimate was a bit high for an immediate response and we’ll be pricing out our options. Exceptional customer service however.
Jody Martinez
3 months ago
We needed to get a plumber out here quickly to have a toilet removed and reinstalled before we could complete our floor refinish. Issac came out and was the BEST! Friendly, capable, on time. I'll always use High 5!!
Plumber was very nice. Cost was higher than expected. Also, I was surprised that they were going to throw away the old faucet and section of pipe. Copper is expensive and easy to recycle.
Vivek Sandira
a month ago
Mine was old type of sink and hard to install by others, high5 did some awesome job.
Tommy McGillicuddy
2 months ago
Although my appointment had to be pushed back an hour or two I couldn’t be happier with my service.Very professional, and was able to fix my situation quickly and efficiently.Thank you guys for your service.
Clara Rochleau
2 months ago
Very thorough, friendly, and informative. Will be seeking this company's service again!
From start to finish, high 5 plumbing was great to work with. They were on time, priced fairly, and clearly had a lot of experience when it comes to working with older homes (they removed an OLD lead pipe drain that ultimately failed, and resulted in some pretty severe water damage). Overall, I would definitely use them again for any major, or minor plumbing needs in the future
I had High 5 repair a sink leak a couple of weeks ago and decided to also have a pressure regulator valve installed a couple of weeks later. Our water service mainline had been replaced by Denver Water last year and the water pressure has been too high ever since. High 5 did a great job - fast, reliable, and reasonably priced. I would highly recommend High 5.
Michele McCarthy
a year ago
Morgan did an excellent job with replacing our water heater. He was very punctual, informative, and meticulous!
In short: Great experience/result in what could have been a potentially disastrous repair.Our toilet wouldn't stop flushing last Saturday morning, so by 8:30am I was on the phone. High 5 had Caleb out to our apartment by 9:57, and what ensued was a testament to how quickly things can go sideways, and also why having a diligent, kind professional helping you out can make it go as smoothly as possible.The toilet had been fixed last year by another plumbing company, but that repair had apparently failed. When Caleb arrived, he diagnosed the issue and informed me that since it was nearly 11, if he could get out the door quickly he could retrieve the parts from a commercial plumbing supplier (our building's toilets are commercial, not residential, and thus require special parts not available in your normal home stores). By 11:50, he had returned (our toilet wasn't constantly flushing at this point, as the water was off) and set out to what we all imagined would be a pretty straightforward repair. About ten minutes later, Caleb called to my attention an issue with the pipes INSIDE the wall: They were so old and made of galvanized steel that the threads had corroded and effectively been taken off with the removal of the old toilet part, and now the pipe at the wall would need to be removed too. Problem was, that pipe was also heavily corroded and snapped into pieces when he tried to turn it from its fitting inside the wall.In a last ditch effort, he cut some tile off the wall (not ideal, but better than what could have happened) and very, very delicately used a saw to notch the pipe/threads left inside the T connector to attempt remove them from that fitting. After what felt like an eternity, he was able to extract the threads and screw on a new copper pipe so we wouldn't face this issue again. From there, it was smooth sailing, and we have a perfectly functioning toilet now!Caleb saved us from what surely would have been a massive bathroom renovation, because it he couldn't have gotten the threads out, we'd have been cutting plaster walls and tile to find a spot on the pipes in the wall that wasn't corroded and we could make a new connection.He's the man, High 5 got him out promptly and were SUPER communicative, and I firmly believe the job was priced fairly, especially considering the relatively unavailability of the commercial parts at close to noon on a Saturday. All credit to Caleb for making it happen and recognizing the timeline he was working on if the repair was getting done that day.Caleb was kind, gave our kid a coloring book (nice touch!), and answered all my questions. He worked quickly, as quietly as possible with our child napping (without us asking), and was an all-around good dude.If something else goes wrong, I'm calling High 5 immediately.
Linda McConnell
6 years ago
We are in the middle of a kitchen remodel and the last thing we thought would be a challenge is to move our gas line from one spot to another. So, we interviewed four companies and decided to go with Dave from High 5 Plumbing. Their bid was higher than the other bids, but we felt more comfortable going with this company and we are SO happy we did! We faced obstacle after obstacle, but due to Dave being a genus and his ingenuity, he was able to accomplish our goal. Don't go elsewhere because if you face a problem, you will wish you hired a contractor such as Dave!
Great company. The communication was outstanding from appointment setting to final invoice. Josh is the best. Fast, fair, accurate. What else can you ask? And I got a high five!!!
Matthew Miller
4 years ago
Steven from High Five was prompt in his arrival after text, phone call and email said he was on his way. He arrived wearing booties, looked for coupons for me, explained all fees an started. Total repair (new disposal install) took 30-40 minutes. Steven answered all my questions and explained DIY techniqes too. In and out painlessly, great communication and follow up by High Five. This company is tops!
Chris McCallum
3 years ago
Caleb and High 5 Plumbing were first to contact me even after hours when my sink faucet was not working with hot water. Caleb was very attentive and able to diagnose the issue and worked to mediate quickly but professionally. I appreciated that he talked me through his work and the issues and was receptive to ideas I had.We will work with High 5 Plumbing again in the future if something comes up (which is very likely).
Kathleen Marsh Howell
a year ago
High 5 Plumbing sent a technician the same day of my call for a leak, determined the cause and got the leak fixed. I don’t know how competitive the rates were, but I was satisfied and would recommend their services.
Easy to get an appointment, got a call 30min prior to arrival. Steven was an excellent communicator and consulted me on his work each step of the way as well as taught me some basic drain maintenance. We are very pleased with the service and highly recommend High Five for your plumbing needs.
Michelle Bowen
a year ago
Jason explained all of my options in detail and made sure that I understood everything. He is a super nice guy and really knows his stuff! He is very service oriented and was concerned with my satisfaction. I am very pleased with the service.
Couldn't be happier with my service. Nicholas was on time, a super nice guy, and got the repairs to our toilet done quickly. Also offered to check the water pressure in our house at no cost. With all the freezing and burst pipes going on this week, that extra piece of mind made us feel that much safer in our home. Will definitely use High 5 again.
Tracey Scalia
4 years ago
Outstanding customer service. Great communication, prompt response times and knowledgable staff. You should be aware of trip charges. Twice I've paid $89 trip charge for no labor just to tell me heater is programed properly and give me a partial quote that couldn't be finished. I'm ok with trip charges but it's excessive when you've made money off of me already and want to charge again to complete quote. Going some where else for this job and the remodel project now.
Jose was our technician. He was a real pro and very helpful and personable. I was impressed by how quickly High 5 was able to respond to our request and their approach to disclosing what repairs would cost so there was no unpleasant surprise at the end. I recommend them.
Just want to say that the customer service was excellent! The person that answered my call was very professional, friendly and understanding. I was informed via a phone call that my technician would show up within fifteen minutes. My technician showed up on time. Mr. Ryan Riggs was very professional from the moment I met him. He very detailed explained what needed to be done to clear the clogged pipe . He also very explicitly explained the possibility of a different issue had his first attempt didn't work. But it did work! So i was so happy, pleased and relieved with the service Mr Ryan did. Thank you so much Mr. Ryan I will defenetely refer you! Merry Christmas!!!
Logan Mueller
2 months ago
We use this company for all our business's plumbing needs in Denver Area and Fort Collins and they are always able to come out quickly and address whatever the issue happens to be, often same-day. We had an issue with a toilet in Parker, and John was able to solve the issue quickly and professionally. I recommend this company.
Great company, very well follow through from appointment to install. Price was more than my budget was for a water heater, but really had no choice when you need hot water!I would use them again for service if needed.
Rachel Newnam
2 years ago
High 5 Plumbing is incredible! They were prompt, professional, and clear when they did a video consultation with my husband for a few different projects. I also had the sincere pleasure of partnering with them through my employer, Project Angel Heart. They chose to raise funds for Project Angel Heart for the month of December and blew me away by their generosity. They have truly created a company that is built on community values. You can see it in each and every one of their employees. When I toured their facility - every person I met was incredibly friendly and you could tell they loved being a part of High 5. Moral of the story - I highly recommend them!
Daniel Colton
6 years ago
These guys are awesome! Dave came to our house and fixed everything we needed done at a fair price. He was very efficient and gave us some good tips. He even moved our old refrigerator to our porch so it was out of the way. Will definitely use High 5 again in the future.
Absolutely the best plumbing company I’ve ever used! Starting with the customer service when I called to the punctuality of the repairman! He was polite, wore booties to protect my carpet and was very thorough! I would only recommend them plumbing service. Thank you, High Five!
John U came out and provided me with many options for my older water heater. He was kind, courteous, and did the job quickly. Will hire again.
Early Saturday morning I was rudely awakened by the sound of running water in my downstairs bathroom. I was unable to completely shutoff the water. Fortunately for me, High 5 Plumbing somehow managed to get two plumbers over to my house. Chris Hales and Nick Greeno arrived on scene and quickly replaced a section of a hot water line that failed and also finished removing and installing the faucet that I had ineptly tried to replace the night before. These guys were friendly, courteous, professional and very thorough. They checked all water lines upstairs, downstairs and outside to make sure there were no other problems. It was a welcome relief to have these two professionals make it to my house on a Saturday and save the day. I am very grateful. High 5 Plumbing has earned my business.
I called High Five for a emergency plumbing. Jason Kidd hit a home run with all my plumbing needs! Exceeded my expectations! Highly recommend
CJ was a delight to have in our home, he was very accommodating to on the fly notices and polite the entire time he was here. Worked two long days in a row and was professional the entire time. Even going so far as to put up with two unreasonable old ladies picking on him. We highly recommend his services.
I needed to get touchless faucets installed at my job and I reached out to High 5 Plumbing and I heard back within an hour. They gave me an appointment for the next day. Caleb showed up 10 minutes earlier than expected, wearing a mask and gloves and was nothing but kind and professional. He received the parts needed for the faucet and was able to do the install two days later. He showed up early every time that we had an appointment and he got the job done within 2 hours and the faucets work perfectly now and we have a warranty for two years. I would highly recommend and I would give them more stars if I could! Great experience!! Thank you, High 5 Plumbing and thank you to Caleb!
Brian Hawkins
4 years ago
I had a great experience with High 5. Josh showed up early and completed the work in only about an hour. He was very nice, thorough and professional. The scheduling and follow up was great too.
Fritz Westover
8 months ago
High 5 Plumbing has done two house call repairs for us so far and the experience was excellent both times. Our technician John was very responsive, he diagnosed the problems with our kitchen plumbing and offered several options to repair the issue (he even talked us out of a more costly option). We joined their membership to save more on visits in the future. I would highly recommend them to a friend or neighbor.
Melissa Winthers
3 months ago
We used Justin to replace our faucet in our shower. Polite, responsive, efficient. Same day repair on a Saturday. No up charge. Would use this company again.
Hildegarde DeCrescentis
a year ago
They dug out a six-foot manhole around the outside faucet & the well pump shaft. They were neat and put all of the dirt on tarps. However, we got charged double of what have charged us. They were here five hours.
Work was done quickly, only took half the day for a response and an hour to fix. However $957 for replacing a check valve and part of a pipe on my ejection pump? It's not even a $50 part! **Edit** Yes, they did indeed provide four options, this was the least expensive, and yes, we did indeed authorize the work. Unfortunately the fix was needed sooner rather than later; they were prompt.
Ross Cook-Golesh
2 weeks ago
John was awesome and did our little job quickly. I absentmindedly initiated a “High 5” cause this source of stress is in the past all of the sudden. My gas works, so my oven works, so I’m pretty happy right now. Thanks, John, enjoy those eggs!
Stanton Aydlett
4 years ago
Jason was super nice and extremely professional. He was very detailed in his description of the work that needed to be done and answered my questions thoroughly. We will definitely use High 5 Plumbing again in the future.
Russell Leonard
8 months ago
Great experience working with high five, they fixed an emergency leak before a cold snap. All of the employees were very responsive, courteous and professional. Would recommend 10/10.
Bryant Denning
2 weeks ago
Morgan Lowell was my plumbing technician and did a great job answering my questions and doing a thorough job. Very professional and was right on time for the appointment.
Michael McCall
3 years ago
I have used High 5 for several years at 2 different homes. I like the quality of work I get, and I have used the warranty when I've had issues. They're friendly and very responsive. I typically get work completed within 24 hours for non-emergency repairs. I have no trouble negotiating, and I have asked for different options for repairs, and explanations of my options, and they are accommodating. I don't feel like I am haggling in a pawn shop if I want to explore a cheaper option. Just from experience, some people in the trades will tell you what you're going to do with your house and how much it's going to cost. High 5 doesn't do that. As a homeowner, finding a good plumber is a crucial resource to protect your home from water damage and maintain a vital system within your home. High 5 has been my good plumber since 2017 at this point, and I have no regrets.
Jason Maier
11 months ago
I called High 5 because another plumber installed a bathtub for me that was leaking. I tried to get that plumber to fix his error but he wasn’t willing to do so. Justan was awesome! He was on time and knew exactly what the problem was. He was able to quickly fix it with minimal effort. I wish I would have used Justan and High 5 the first time, I would have saved time and money! Highly recommend them and if you can pick who comes out, ask for Justan
We used High Five to replace three toilets all in one trip. The guys were on time, informative, polite, etc., she they got it all done in roughly 2.5 hours.The only thing I'd note is that I felt like the price was a little high (higher than research let me to believe is typical). I don't know how much faith to put in those numbers, but it did feel a bit pricey to me.
Amazing! The employees of High 5 Plumbing care about their customers, ad strive to provide the best service! They helped me out with a garbage disposal issue over the weekend, and charged only the minimal service call price. II would hire them for any emergency plumbing issue and feel confident they will offer fast, thorough and courteous service!
Kenneth Roland
2 years ago
I was very happy with the speed, quality and conscientiousness of High 5 Plumbing's service today. The technician was courteous, thorough and respectful. He answered all of my questions and explained everything well. I would use this company again and would recommend it to others. Ken
Krysta Copeland
a year ago
I've only gone through the estimate process for a new water heater, but my experience has been excellent so far. Submitting a request was easy, and the service team followed up promptly to confirm my issue and get me on the calendar for an estimate with a manager. Zach, the manager I worked with, was on time, professional, knowledgeable, super patient with all of my questions, and overall quite helpful. He followed up with written estimates covering several available options and explained what next steps would look like with High 5. I have not yet gotten the work done, but based on my experience so far I would be comfortable working with this team.
Inspection today with water heater drainage and restart. Also did kitchen pipe replacement that had a small leak. I appreciate the polite and skilled plumber.
Nick was awesome. The only reason we did not hire them right on the spot is we are getting one more bid for free. I have no doubt we will be using high5 to complete our job.
Very thorough and knowledgeable group at High 5 Plumbing. Steven came out and was unbelievably helpful on a gas line project. Outstanding service. Actually received an estimate from another service that was over three times the price and included services that were not required. Truly appreciate the honesty and great work performed by Steven!
Katie Johnson
3 years ago
Francesca at the office was very easy to work with and professional. Josh was very friendly and personable. He completed the work quickly and cleanly; you’d never even know he was here! Communication was good throughout. Good experience overall.
If you're looking for a true professional to fix the leak, call High 5. I am a real estate professional so expect more referrals. My rental needed an emergency repair and the fix was made on the same day. Brian did an excellent job and worked till 7pm to ensure my tenant had water for the evening.
Very professional and down to Earth. I was in need of a quick plumbing fix on a Sunday afternoon after putting a screw through a1” copper pipe in my kitchen. *DOH!* I found High-5 plumbing to have the highest reviews on Yelp! and I saw why just within the first few minutes of speaking w Deziree. The communication was excellent! The care given by Ryan was top notch! And the fact that I was told when they would be to my home and then showed up when they said they would went above and beyond the expectations I had (going by past experience). You can even track where the plumber is while they are en route. *mind blown*. If you are needing a quick plumbing repair done or something you can schedule and have done at a later date, I highly recommend High-5 plumbing!!Thank you for the excellent communication, customer service, and service provided!!!
Kristen Soroko
a year ago
Daniel and Mike provided an A+ in home visit and assessment today. They were knowledgeable, thorough and consultative in a way that built a ton of trust and respect for me in the business and their ability to meet my needs. I did not schedule the service as the needs are not totally urgent, but they were incredibly helpful in walking me through all of the reasons that could/are causing problems and more importantly all of the potential solutions they could provide.
We continue to be very impressed with this company. CJ and Andrew are a delight to work with, gave us straightforward information and suggestions. The repairs are excellent, and we signed up for another year's membership. The membership includes a free drain check and water heater flush, plus discounts on services and parts. We are very impressed with this company. From previous experience, Daniel and Sean are delightful to work with, professional and exhibited excellent customer service. They are informative and provided very fast service. When I phoned in for an inquiry I was very well informed and they acted quickly to replace our toilet the same day. Their office staff is pleasant and accurate.
Josh and Jim were very pleasant, professional, and thorough in assessing the sewer line and ideas on moving floor drain. Josh talked us through the scope video and offered clear options to review. I also appreciate the company’s commitment to donate to charities each month. Thank you!
Michael Hawley
2 years ago
Excellent company, started with their appointment call takers who got a technician out to my house on my schedule and not their's....impressive. Then this superman of a technician lopped into my house and said not a problem, can I have 2 hours? He took only 1.5hrs. Excellent customer service; personable, professional an accommodating. Will use them again....thank you.
Danielle Boross
3 years ago
From start to finish this was five star service. I really appreciate how Caleb involved me in the process and took the time to show me where our leak was coming from as well as a solution to the problem. He was very courteous and cleaned up the mess from the drywall even though I told him not worry about it. Next time we have an issue my first call will be to Caleb at high five plumbing!
Tiffany Middleton
4 years ago
High 5 is a pleasure to work with. We had our main line clog up. They were able to make it out same day. Our technician Josh M was courteous and on time and knowledgeable. We’d already had an awful experience with a different company earlier in the day so it was a refreshing difference with High 5. Also I’m happy with the 6 month warranty so if we back up again within 6 months the price we paid included them coming out once more within 6 months. Overall I’d def recommend them. They aren’t super expensive but also not super cheap. Fair price for quality work. Thank you High 5 and Josh M
Morgan was wonderful! He was professional and quickly replaced my garbage disposal. I would highly recommend him and this company.
We had Caleb come out to fix our broken sink. The entire experience was great! The appointment I scheduled was within 24 hours of when I booked. The company provides a tracking link so you can see when your service person is on their way, a video introduction and assured us that the plumber would have a mask, booties, and gloves as precaution during this pandemic period. We got the estimate and had everything fixed within an hours time and Caleb was really good at explaining the estimate and our options.
Austin (Hatfield Renovation)
10 months ago
Morgan was one of the coolest, most professional guys I’ve had the chance to work with. You guys saved us a big headache and we will be using you from now on.
Having used them in the past, they always did a great job so we called them again for a clogged main sewer line. The tech came out, was very congenial but he put in minimal effort before giving up and telling us he thought our drains had collapsed underground and we would need a camera probe. The camera crew came out, spent far longer under the house than the tech, yet they produced no video evidence, telling us the camera went underwater so they did not bother to record. However they gave us the same diagnosis; our drains have collapsed and proceeded to give us our options, all of which ranged from the $8000.00 to $ 20,000.00 to replace the entire sewer line. Then they offered us a financing plan that I could only describe as loan shark rates, we would have paid back 5x the cash quote had we accepted their offer.I went out the next day, rented a snake from Home Depot and cleared the drain on my first effort. Total cost $59.00 plus 2.5 hours of my time. My wife called them the following week to complain, and although they made some lame excuses for their very poor and shady service I have to give them credit because Hi Five refunded all of our money.Ironic that we started to use Hi Five about 8 years ago because another plumping company had tried a similar scam. I would be willing to pay Hi Five or another company every few years to come out and clear our drain versus $20,000.00 to replace what does not need replacing. We were very disappointed with Hi Five and will not be calling them in the future.
Morgan was great! He definitely knew his stuff and figured out our problem quickly. We have 2 very curious little ones, and Morgan was super patient with all of their questions and hovering. Overall a fantastic experience and very pleased with the service.
High 5 Plumbing provided excellent and efficient service for us when our water heater unexpectedly broke. My husband and I had just recently bought our home and were really taken off guard when we had to deal with this all of a sudden. Another plumber came by earlier in the day and provided us with an inflated price with no explanation, and we felt like we were taken advantage of in our situation. I called High 5 Plumbing and they were empathetic to our situation and gave us the best price with a breakdown of what exactly we were getting with our purchase. They were prompt in their arrival and were able to replace our water heater within a few hours! Steven Till was the one who responded with another man, who we did not get his name but was also excellent, and they even provided us with an explanation of our new system as well as a membership for future services with them and their tested contracted companies for other house emergencies/issues. As new home owners and new to the area, we felt that they were authentic and professional and gave us avenues for contacts that we will be utilizing if anything else comes up with the house. We would definitely recommend them to any friends or colleagues that run into similar problems!
First time using this business and I highly recommend! I had an issue with the drain in the bathroom and they were able to send out a plumber the same day. Morgan was great, he inspected the sink and explained what the problem was. I received and estimate and then he completed the job quickly. Thank you Morgan!
Kathy Sweitzer
a year ago
The technician, Daniel Gomez who installed my water was extremely knowledgeable, professiona and thoroughl and answered all of my questions. I am very happy with the service I received and with my new water heater.
Joseph Skorupa
2 years ago
My wife and I were not informed until the actual delivery of a new refrigerator that its installation would require professional plumber, compression-fitted, water line hook-up!! And on a Saturday no less!! Hundreds of dollars worth of food from our old freezer and fridge were awaiting transfer and at risk of loss. We had recently signed-up for the High 5 Plumbing Club and now had our first opportunity to see if all the promises made when we signed-up were real or not. We are happy to report that even on a Saturday High 5 had a plumber out to the house inside of an hour after we called them. The plumber explained our options (having to do with whether we wanted a dedicated shut-off switch for that water line or not), and completed the job in time to save the food!! The work was well done, the plumber was a consummate professional and a joy to work with throughout the process. Billing and payment were straight forward, and most of all the fees were incredibly reasonable... no gouging taking advantage of the emergency situation. Bottom-line, my wife and I will be High 5 Plumbing Club members for life; we no longer worry about whatever plumbing issues we might have in the future. Thanks High 5!!
Ryan was very pleasant, on time and very professional. He assessed the situation and gave me several options for repair. He took time to explain the repair chosen and after the repair, showed me the results. Outstanding plumbing service which we will definitely use again.
Gary Zevenbergen
6 days ago
Jason did an awesome job doing the plumbing inspection.
John was great at explaining everything in detail and helped me fully understand his recommendations. Grateful for their flexibility and ease in scheduling a last minute appointment during a holiday week. Give you a tracking link before the technician arrives as well. Would recommend this company any day.
High 5 Plumbing was awesome from start to finish! Their office staff communicated clearly, was friendly and answered all our questions. They even sent a notification when our tech was on his way(with his photo) so we knew who to expect!Our tech Stephen was kind, courteous, professional and respectful of our home. If you need some plumbing help (our visit was to replace the hot water heater), call the High 5 team, they are fantastic!
Sarah Shields
5 years ago
High 5 immediately called me after my inquiry on Angies List for an estimate for a leaky T-pipe. They were able to send Josh out the next day. Whereas a previous company took several days to come out and wanted to come in and rip walls and a vanity to access the pipe , Josh was able to provide a solution with minimal cutting around the pipe. He was extremely knowledgeable, professional and friendly. I will definitely use High 5 again and request Josh!
Cynthia Hodge
4 years ago
Mark was wonderful and very helpful in sorting through this task. However, my overall experience with High 5 has been difficult and drawn out. Mark was able to get some agreement that I only had to pay for parts for the work done since it would not pass inspection without it. The original work was done in 12/18 and we are still trying to get it to pass inspection.I appreciate Mark's professionalism and work to minimize the additional cost and difficulties that arose
William Chisholm
11 months ago
Josh did a great job. I watched him work and he was very nice about answering all of my DIY type questions e.g., why this? why that? I'd trust him to perform quality work with anything he said he was qualified to do. High 5 was responsive when I called them late Friday afternoon. Great follow-up and positive attitudes all.
Garrett Muns
9 months ago
I called in a bit of a fluster since a pipe was leaking in my crawlspace. Eric assured me everything would be fine and they'd be out to fix it as soon as possible, the technicians were prompt and even cleaned up the water that had been leaking. Excellent service all around!
Angela Millen
2 years ago
High 5 Plumbing is an amazing company, owned by amazing people! I’ve spoke with Cassie on several occasions and she is always so personable and willing to help in anyway she can. Love their brand and what they stand for, very family oriented. I haven’t had the privilege of using them for plumbing services but would definitely recommend them to anyone seeking a plumbing professional in the Denver area 💯
I like the communication with High 5. The scheduling was easy with a 2 hour arrival window but then I was also contacted when they knew which side of that window they would be on. Received a call and a text.Chris arrived and was very nice and thorough. There were several recommendations to completely fix the problem but no pressure. I went with just the drain clean. It seems to have worked and I am pleased with that, although I do feel the price was on the higher end
Robert Steinbach
a year ago
Steven and his partner were very professional and did the needed work in the shortest of time. Steven showed his knowledge and was able to explain all angles to getting the job done.. He is an asset to High 5 Plumbing.
Thomas Wallace
2 years ago
High 5 was able to come out the same day I called to fix a shower, sink, and toilet. Plumber was very professional and had all of the parts in his truck to complete the job within an hour or so. Plumber was friendly, professional, and respectful of our home.
Pedro was so helpful- very professional, on time, and walked me through every step. I feel like I had options, full transparency about what steps were needed, and a better understanding of what to expect in the future. I don't ever want to use a different plumbing service. Very happy all around.
Christopher Gary
10 months ago
Make sure you get multiple quotes before working with these guys. They will try to rip you off. I was quoted $18k for a mainline replacement which is 3x more than the other quotes I ended up getting. Now they are going to send me to collections for not paying for their laughable “non-refundable” membership fee of $200 that I never asked for. It’s definitely refundable guys. Do better.
George was punctual, quickly assessed the issue, and expertly fixed it - completely satisfied with the results. Furthermore, George explained the issue and process to fix it in layman’s terms. However painful a pipe leak is, George professionally walked me thru it and efficiently solved my problem. Highly recommend
Nichole Schmiedel
5 years ago
So glad I decided to trust the reviews and go with High 5 Plumbing. These guys are fast and super professional. I’m not even close to handy when it comes to plumbing and they were very patient with me and explained everything in a way that I could understand it. They also kept a VERY clean work space. They didn’t leave a single piece of trash behind and even went through and swept my whole kitchen after they were done. Perhaps my favorite part though was how they treated my crazy dog, she can be a bit of a handful but they were so nice to her and didn’t get flustered by her presence. All in all this is a great company. I’ve seen 4 or 5 of their technicians and every single one is fantastic. You will not be dissatisfied if you choose this company.
We have had Josh to our house on two separate occasions. He was prompt, professional and did great work each time. Plumbing is never light on the wallet...but High 5 Plumbing is worth it if you want it done right.
Meredith Brunk
4 years ago
My experience with High 5 Plumbing thus far has been excellent! Easy scheduling with plumbing tech arriving same day. Steven arrived on time, was very friendly and knowledgeable. He provided extensive education to us during his assessment of our needs and provided a same day quote for the work we requested. 5 star experience!!
Michael Slater
2 years ago
High 5 Plumbing was very responsive and the repairs were completed more quickly than estimated. Celina was professional and polite. I hope to not need plumbing services again soon but when I do I'll be calling them again.
Samantha Fryan
3 years ago
We had an excellent experience with High 5. Steven Till was very knowledgeable, solving our leaky drain line quickly and efficiently. He showed up right at 8 am when we had an 8-10 window, so he was very prompt as well. He also helped us find a solution for the chain of issues that had stemmed from the leak due to the water having soaked into the walls and floor. He was very professional, and cleaned everything up thoroughly when he was finished. I’d recommend High 5 and Steven Till to anyone.
We used High 5 for two recent unrelated issues, and both times they sent out highly professional and capable service folks. Best of all - they solved the issues on the same day we called for help. Both Amanda and Morgan were top notch, and went above and beyond.
First I must say Technicion was great ! The only problem is the tank kit they gave him to install is for newer toilets I think. Thus, sometimes we need to flush twice. Repairs to two toilets was over $730.00 so wish the one worked better.
Mark McMillan
3 years ago
I am very pleased with the repair job that this company did for me. They responded to my inquiry and my need for a repair very quickly, and they got everything diagnosed and fixed completely. Sean was a very helpful technician, who not only did good work, but did an excellent job of directly communicating with me throughout the process. He also helped by communicating with my insurance agent about the water damage that resulted from our plumbing issue. I would highly recommend them for their work. However, the only reason I can't give them 5 stars is because of the $49 trip charge that they add to every visit. They had to come out twice to fix my plumbing, and they charged that to me both times. They claim it's to cover the cost of travel for their truck, but I only live 8 miles from their office. All other companies waive those kinds of minimum fees if they end up doing your repair work, but this company refuses to make that accommodation.
I'm a brand new Member of High 5 Plumbing....I joined because I'm very impressed with the company and what it stands for, because I can't speak highly enough about Caleb Horn, a plumbing tech, AND because I want all the 10 percent discounts! I had a plumbing issue this past week that turned out be fairly complicated. Caleb was very knowledgeable, professional, extremely personable, and meticulous in getting the job done. The office staff was efficient and friendly working with me to set up job dates and times, and then updating me if necessary. Honestly, High 5 fees aren't cheap, but neither is their work and the 10% discounts help. I recommend this company highly.
Our sump pump was not working and was spilling over. I received several responses from companies but this company followed up and made arrangements to fix the problem the nest morning. I chose a high quality sump pump that was installed professionally.
Caleb Horn, the tech who came to my apartment from High 6 Plumbing, did an excellent job. I had a running toilet which he assured me did not have to be fixed because it was damaging nothing , and he cleared the line of my sink garbage disposal which was backed up about 10 ft which had occurred with the former owner. It was such a relief to not get any more backup in the sink next to it and the bad smell. He couldn't have been nicer, more organized or more efficient. High 5 is now in my contacts for good. Ann
Carol-Anne Garrison
4 years ago
Josh was awesome. Prompt, professional, always does an excellent job. I've specifically requested him on multiple renovation projects because he's courteous and always keeps a neat and clean work area. I never hesitate referring him to clients and family members.
Jonathan was professional and respectful of my home while installing a new water heater for me. He answered all my questions and explained everything to me. I would recommend him and High 5 for your hot water heater needs.
Repair man was on time, replaced my kitchen faucet and shower faucet did a good job. went over all the prices gave me three choices on my fixtures. did the work and cleaned up the bathroom after he was done. I'd
use this company again.
Donna Martin
3 months ago
We were planning on installing a gas range and Dakota gave a fair and accurate assessment of the project's costs and issues.
Brooke Bachman
2 years ago
Jonathan was the technician that came out. He was prompt and we needed a tankless water heater installed ASAP. We had an Airbnb guest coming in a few hours and he was able to get the parts and get it all installed. Now we have so much hot water it is awesome! I always use high five plumbing.
Hunter was exceptional!! He was extremely detailed in explaining the problem and the solution. He took his time to ensure the work was done carefully and correctly. 11/10 service and I hope to see him service us again!
Had a leak in a 90 degree bend coming off of the hot water heater. I don't go in the basement much, so I didn't notice. Flooded the floor really good before I found it. Contacted High 5, and they sent an emergency tech. Caleb was about 46 minutes away, clear on the other side of town. He came right out, was super friendly, and got everything taken care of right off the bat. Now I just have to dry everything out and throw away anything that was damaged from the water...including the carpet.Comparable pricing - Emergency service as wellFriendly and knowledgeable staffGreat serviceI will consider them again for future projects/issues.
Called them up for a non emergency and they had someone out at my condo within an hour. Fully stocked truck to fix my issue - guy was in an out in around 2 hours. Very impressed and happy overall with the experience. Good service at a reasonable price.
It's rare that I meet someone without using their services and am willing to give them a review, but that is how impressive Tim Brill and High 5 Plumbing were! The manner in which Tim was able to explain his company's culture and the 12-point experience High 5 Plumbing is creating for its customers is nonexistent in the trade industry. Not to mention their High 5 Cares initiative giving back to incredible non-profits throughout the year. I have not yet been a client of theirs, but I certainly know where my business will go when I have a plumbing issue.
Michelle Martin Streeby
3 years ago
We are very pleased with High Five Plumbing and Caleb. The company communicated with us often, calling and texting when there was a change in schedule. Caleb is extremely polite, knowledgeable and honest. Thank you very much for solving our sewer issue.
Alicia Dillow
9 months ago
Prompt service. Called on Wednesday evening for a clogged kitchen sink and was able to make an appointment for the following morning. Received a text to let me know the technician was en route and he arrived at the designated appointment time. Was friendly and professional.
When you are in a bind and the drain is blocked and you tried all you know to do then call the professionals at High 5 Plumbing. Great meeting CJ and having him work on the problem at my house. This is a great company to call out for service and your next plumbing project.
Jesse and Alexandria Scobee
4 years ago
Daniel was great, he took his time assessing the problem, then walked me through in detail the problem and solution. He provided 3 options to resolve the problem and did put any pressure on me to decide. The dispatcher was great, friendly and helpful with scheduling and any questions I had. They were able to get us scheduled right away and communicated frequently if there was any status change.
Jason was extremely friendly and professional. He explained everything he planned on doing before he did it. He only worked on things that really needed to be done. Will definitely call again if anything else comes up!
Allison Summer
a year ago
I had the best experience with any service company I've had. My plumber Jason Delgado was professional, knowledgeable and explained this simply in terms I understood. Thanks Jason and High 5!
georgia handleman
2 years ago
The technician Steven was amazing. He was on time, wore shoe covers (which I greatly appreciate) and was clean, explained the whole process of scoping our lines and even gave me the option to watch it so I could fully understand what and where the problems were, and most importantly was honest with me when I asked how their quote for this big repair compared to other local plumbing companies. All in all it was a great experience dealing with High 5!
Jaclyn Schomer
3 months ago
Amanda was amazing! She was very thorough in her inspection of our plumbing issue and took care and consideration in the options she offered. Would highly recommend!
Angela Campos
4 years ago
High 5 plumbing did a great job of scheduling us right away and contacting us. Our technician Daniel was very competent and respectful. They didn’t try and overcharge us like some companies. Can’t wait to work with them with any future needs!
I googled 24 hour plumbers and a bunch of companies came up and I just started calling them but none of them were available or wanted to help until I contacted High Five. Mark was on site in an hour and a half and had everything fixed quickly. He was impressively qualified (master plumber) and communicated what was going on very well so that I could understand what was going on. He answered some questions about other potential plumbing jobs I have to tackle in the future and was gracious with his time. All around, it was a very positive experience, and he relieved a lot of anxiety regarding the leak in our basement. Thanks Mark and High Five for being available and getting us taken care of.
The plumber was able to help me on a Saturday, which was hugely helpful, and he came by to do diagnostics and was able to replace two sump pumps, reroute pipes, and clear two slow drains in about 3.5 hours. I was very happy with his work, other than perhaps he could have been more careful about wearing his shoes in the master bedroom/bath without booties and leaving some residual drain debris on one of our hand towels. These are minutiae and I would gladly use them again.Update: 10/6/2020 used them again. Happily renewed our membership and the specialist (Lucas) resolved our badly clogged drain within about 3” minutes, checked another one and flushed it for us, and explained everything. He was professional, wore shoe coverings and a mask. We really appreciated everything. Makes taking care of these pesky issues less of a pain.
Gloria Edgenton
a month ago
Very attentive to detail making sure all issues are addressed and upon consent clearly explains all aspects of the problem needing to be addressed and resolve issues effectively in adequate time.
Brandon Pickering
2 years ago
Steven Till and the High 5 team were exceptional! The customer service was top notch and Steven was very personable and respectful of our home. He was able to clear out our shower line that was backing up which will allow for us to be able to take a shower without having to turning off the water half way through in order to allow it to drain haha. I am glad that Kelly at Restoration 1 recommend you! I will recommend High 5 Plumbing and use you in the future! Thank you
We’ve had Josh work on plumbing for us before and he’s been great. This time he installed a gas line to our new gas stove and connected the two. He was able to install the gas line without having to damage any drywall. He’s respectful, knowledgable and a genuinely good person!
Brittany Friedman
2 weeks ago
We are very glad to have found this company, as we connected with John who is outstanding in every capacity. We had been experiencing several plumbing issues in our home and John was the first person to truly do a full diagnostic assessment to get to the root of the issue. His knowledge of how systems interplay clearly stems from a depth of experience that we needed for a massive correction job. Without him, I don't know if we would have been able to repair the issue. The entire process with John was as smooth as something stressful can be - he was patient, comprehensive, creative in sustainable solutions, and professional, never hesitating to take time to answer lots of questions from us and to explain the entire process thoughtfully so we can be informed throughout the process. We feel lucky that High 5 sent him out to us! Also shout out to Ian - He was also very patient and professional and both of these gentlemen were a pleasure to work with. High 5 as a company is responsive, punctual, and professional, which we greatly value. Don't hesitate to work with these great folks!
Sherry Phillips
2 years ago
Chris from HIGH 5 plumbing was quick to respond and very professional. He gave me several options in order to save money. I really appreciated that. Chris was very friendly and worked quickly to repair my showers. I will definitely call them again for my plumbing needs.
I had a leak of unknown source. High 5 Plumbing was responsive and was able to come to our house the next day, even came earlier in the day! Morgan was knowledgeable, professional, and efficient. He also shared how he looked for the source of the leak and gave great professional advise.If we have another problem with our plumbing I will use High 5 Plumbing again!
I hired High 5 Plumbing for a number of plumbing problems in my Kitchen and bathroom. I needed a new fauset, garbage disposal and work in.my.bathroom. They were absolutely fantastic. I was truly impressed with the quality of their work and their professionalism. They were timely, kept my home in a clean and orderly fashion when done and overall did an excellent job. Without question I would hire them again. Their very good at what they do!
Called the night before to schedule an appointment. Was offered several timeframes for the very next day. Jason showed up and was amazing. He was super friendly, got the job done quick and made sure to take extra time to check our toilet to make sure the issue was resolved, before just packing up and leaving he did everything he could and more for us. Provided excellent information and pricing and took time to chat a little as well. High 5 makes sure u know whats going on and they always personalize the visit. Jason is the second person we have had out and he was awesome! Definitely recommend! We will continue to make them our first choice!
Sean came to give us a quote and was very professional and personable. Their quote was well within reason.I was very impressed when Sean wanted to know about Courageous Faces Foundation and the people with rare & severe medical conditions we serve. He told us High 5 Plumbing supports a different nonprofit every month and would share our info with the owners. We talked about his family & living in CO.We hired High 5 Plumbing and Sean & Devan came to our office to do the install. They explained everything they were going to do and got to work. They were fairly quick as well as quiet. Our team members who interacted with them felt they were both very polite and professional.The whole experience was great! We would definitely recommend hiring High 5 Plumbing for business or home.
Yesterday I had Chris Hales come out to give me a quote on the installation of a utility sink. Chris was amazing from start to finish. He was extremely informative and polite and walked me through all the specifics. While the job was thousands more than expected thus not going through with the service, Chris' commitment to customer delight was fully on display. Thank you Chris and High 5 Plumbing for your assistance.
This was one of my best experiences regarding a plumbing issue. My first time using High 5 and I’ll continue to use them. The customer service was phenomenal. The tech, Caleb, was on time, professional, efficient, and did a great job. I’m so glad I used this company to fix my leaky mess. You guys rock!
We needed some plumbing work done on one of our toilets. Mike was early, which was great, and he was very courteous and professional in his diagnosing and then fixing the issue in a very expeditious manner. I highly recommend High - 5 Plumbing!
2nd Experience: Daniel installed a new toilet to hopefully fixed a leaking issue in my basement. He was very professional and honest about the work to be done and completed the work within his estimated time frame.1st experience: Called on Saturday, Steven was at my home at 8:20 Wednesday morning. He was able to assess and propose a solution for my issue and fixed it within the hour. Very professional and clean work. Helpful with explaining everything to this first time home owner. Never felt like I was getting ripped off or led to fix anything unnecessary. He even pointed out (after I paid for this service) a spot on a pipe to keep an eye on and what to look for if any issues with it do develop in the future and what the cost would be to fix it. Will definitely use High 5 Plumbing again in the future!
Greg “Chopper” Files
9 months ago
Dakota was great, very informative about our situation. He worked very hard to help us out. I was very happy with High five plumbing.
Fantastic customer service, Lucas was able to replace some galvanized pipe in our basement and look at some of the plumbing in my home. He wore a mask the whole time while in my home and the whole experience was very easy. I would recommend high 5 to anyone who needs a plumbing service.
High 5 was very responsive and had great communication. Morgan was very friendly, knowledgeable and professional. He fixed out issues in a timely manner. I am very happy with the outcome!
karen kesic
10 months ago
Josh Moya was very knowledgeable, worked fast taking care of my new kitchen. Was very good with my large dogs. He gave me options of what he could do for me. Very kind, helpful, and I would welcome him back to my home should I need him. Thank you very much Josh.
Morgan Lowell from High 5 Plumbing did a great job for us. We had a plumbing leak with no idea where it was leaking from. He found the leak and fixed it quickly and efficiently. Quality job done right. Thank you Morgan and High 5.
Christine Jacoby
a year ago
A high 5 to High 5 Plumbing for coming to our rescue on a Friday night. We had a serious water leak coming from the dishwasher which had been leaking unknown to us for several weeks. Matthew Miller from High 5 Plumbing diagnosed the problem and saw that we did not have a PRV (pressure relief valve) installed on our main water inlet causing very high water pressure which can affect pipes and appliances. The pressure needs to be below 80 and ours was over 100, a common issue in Denver.This can lead to problems with dishwashers, washing machines, water heaters, etc. The repair took a while, but Matthew stayed until the job was completed. He came back the next day to adjust the pressure and fixed a couple of toilet problems, too.!
High 5 kept me informed when they would arrive and was prompt. Austin is friendly, and completed the work quickly. The price seems high, but probably typical of any plumbing company.
Mark Camacho
2 months ago
Wow, the best experience by far. I had my toilet working within an hour of my initial call
Sarah Griffin
2 years ago
Lucas was fantastic! Shared everything about what he was doing, time frames, gave me a range of options for replacement of my leaking at the time water heater. While I do feel the cost was high, it was worth it for the professionalism and quick response! Made it to my house within 20 minutes of my call. If you're looking for cheap, probably look elsewhere, if you are looking for reliable, professional, and fast look no further!
Long time High 5 Loyalty Member and we've used High 5 for a few years. Two jobs in the last week. Always on time and efficient when on the clock. Definitely recommend and appreciate their consistency. Brad
DECEMBER 2020 UPDATE: Needed more work, a toilet rebuild and a kitchen faucet replacement, which were done timely and professionally, with a very courteous and informed technician, Dave. Kudos to High 5.ORIGINAL REVIEW: Mark did a quality professional job and was extremely courteous and cordial. I will be happy to have him back. And he was extremely prompt on both calls, for the estimate and for the work. Well done! (If I ever gave out 5 Stars, High 5 would have got them!)
John was great. He explained my options,fixed the problem and was super responsive the 2 times I called. Friendly and responsive office as well.Excellent experience! Great company!
I was shopping for a company to evaluate my current sump pump system and either optimize it or give my options of other things I may need to do, plus repair my output pipe. Jason came on time and was highly professional. He let me know one option which was replacing the sump pump with a system, but since the city just replaced my sump pump for free he suggested a better option that optimizes my current set up. It saved me tons of money. I truly appreciated his honesty and great information. He came the next day on time and did the work in a few hours. He gave me a thorough instruction of how to work my system and wanted to make sure I was completely satisfied. I highly recommend High 5 Plumbing.
Lenora Walker
4 years ago
Steven Till was the gentleman who arrived this morning. He was the epitome of professionalism while delivering phenomenal customer service. He was patient and thorough and gave full explanations for what he was doing and seeing. He answered all of my questions without pause.I really appreciate getting the bio and picture prior to the service as well as the email after. You have earned a new client!
Had Tankless water heater installed, along with water softener, and multiple faucet installed. John P. did an amazing job! Worked extremely hard and was efficient in getting the job done. Very professional and helpful. Thank you so much for your hard work! I appreciate it!
Had an emergency leak, & High 5 was only one of 2 plumbers that responded & was available out of 6 different plumbing companies found here on google. Jordan came out & did a great job, replacing the rigged waterline & valve that was the problem. Their referrals were also able to get us fast service for restoration and repair of the damaged areas of the house. Thanks!
Ronald Elsis
4 months ago
Justin came by to give an estimate on some outside plumbing work. His professionalism was demonstrated by a high level of honesty and integrity. While I have not decided to move forward with this particular job, I can tell you that if I have a need for plumbing services I will definitely call High 5 Plumbing. Justin is an excellent ambassador for your company.
This company has predatory pricing for its work. Perhaps if it's an emergency you can pay the astronomical prices but personally I liked to be kissed first before I am ******. I paid the trip charge and walked away.
Carlos Lloveras-Fuentes
a year ago
Jose and high 5 provided great service. The problem was taken care of in a quick and effective matter. Jose did a great job and left the area spotless.
Jason was kick-ass at doing the requested work (sump pit and sump pump installation). He was very friendly and clean. He gave me good advice on future projects and the quality of work from other plumbers who have worked on the house. Would highly recommend Jason / High 5 and they have earned my business for any future plumbing issues.
Christopher Martz
2 years ago
High 5 plumbing was able to come out right away, on a Saturday afternoon, and repair my toilet, which I really appreciated. Everyone I spoke to, the person on the phone and the plumbers that came out (Lucas and Manny) , were friendly and professional and explained all of the cost/options. I’m happy with the work. One star off because I felt it was pricey (that’s just compared to google searches for average toilet rebuild cost), but the call out fee is lower than others.
Called High 5 after a pipe burst under my sink. They fit me in the very next day! They gave me a service window, but after a quick phone call letting me know a tech had finished up a job earlier than expected, they were here even sooner than promised. Steven was wonderful!! He was so polite and professional and even moved up on my dog while he was here. He talked me through everything he was doing and gave me some tips and tricks to avoid having a problem like that happen again. I would definitely recommend their service to any one!
Although a bit pricey, High 5 gets 'high marks' from me. I had my disposal finally die last night and, this morning, called around to find a plumber to replace it. Most other plumbing companies told me to wait until tomorrow or the next day and told me they couldn't promise an arrival time for less than plus/minus four hours. I saw the rave reviews for High 5 Plumbing on NextDoor and gave it a shot. I called, got a two hour window from 2 to 4 (I could have had them come over sooner, but my schedule precluded it) ON THE SAME DAY! They came on time and did fabulous work. The price of the service/disposal was higher than the other guys, but (hey) when you need 'em, pay the price! Which I knowingly/lovingly did. No more kitchen sink disposal problems! Whew, am I glad this headache is over with!
Aleeta Sutter
2 years ago
Ryan was on time and courteous and professional. My husband and I just bought our first home and had hi5 come out and ensure our water softner was working properly and taught us how to use it. Will use these guys again when in need of plumbing help!
Similar Items
American Plumbing and Air Hendrson
