Best Kitchen Sink in Irving TX

Prompt, reliable service and answered all questions and concerns, as well as providing reassurance on issues I've had in the past. Will certainly consider for any future needs.

Ok so I normally don't leave reviews... But I wanted to make sure I left one this time. This company will remain our go to when it comes to plumbing. Any time anyone asks for a recommendation I will for sure let them know this is the company to use. They were quick to detect the issue. And repairs were made in a decent amount of time. All workers were very professional. Any questions we had, they answered to their best ability. They made sure we understood what was being done and why. Robert was very involved in all the work that was done and made sure all repairs were 100%.

The expertise displayed by this plumbing company is truly impressive. Their team's ability to diagnose complex plumbing issues and provide effective solutions sets them apart. They communicated clearly throughout the process and ensured that everything was fixed correctly. I'm grateful for their professionalism.

Awesome gentlemen who are masters at what they do. Fair pricing and just good people.

They advertise 24 hours but they couldn't help me when I needed my drain unclogged at 10pm.

Amazing customer service. I recently had foundation work done on my house and Black Tie was the company my foundation co used for any plumbing tests and repairs. They unfortunately located some leaks, but were able to fix them as planned. All of the Black Tie employees I met at my house or spoke to on the phone were amazingly friendly and helpful. One day my power (and AC) went out while Black Tie was doing work, I wrongfully assumed it was their fault, but when I called the Black Tie office manager Larissa went above and beyond by getting in touch with our electric company after hours and checking in on me periodically to see if the problem had been resolved. The power outage was completely unrelated to their work but they still helped me out and made sure things got addressed. Black Tie is great at customer service and follow up.

This review is long overdue. These guys were my heroes during the epic freeze we had back in February. I had 14 broken pipes in my second floor condo from the severe weather. Eddie and Omar were great, very nice gentleman. They had a great attitude even though they had a lot more to fix than they expected. Thank you all so much for the great work and getting my water running as soon as possible! Highly recommend using these folks for any plumbing needs!

My water heater was running slowly, and I didn't know what to do or where to go until I found this Plumbing repair near me, and they return my unit looking brand new.

The technician was very nice and seemed knowledgeable. But when I booked the appointment I was told a low and high cost for the appointment. I was expecting to pay the higher amount but then was told because he had to go from roof to clean out the cost was $150 above the highest cost. If you call them be sure and ask for costs associated with roof clean out also. He did take care of the problem and charged me $50 less than what he first told me. Not sure if I would use them again. Expensive!!

The gentleman that they sent out was friendly and professional enough. however charging me nearly $200 for spending an hour to place a snake to see if the drain was clogged was a little excessive. They discovered drain was not clogged and fixing the actual problem was out of their scope. It'll require a actual plumber.

Pricing was excessive.

The service professional, James, sent out discovered immediately that our hot water heater was not leaking but that we had a leak somewhere else along the line that was causing water to flow into the house from the garage area that houses the hot water heater. James then found the leak in the wall, cut into the drywall, repaired the damaged pipe, and got everything working again. Did I mention that this was on the Sunday morning during Labor Day weekend?! What a godsend this ambassador of service was for my spouse & I!

Exceptional service from start to finish. The plumber was punctual and skilled and resolved my plumbing issue effectively. The pricing was reasonable as well. Highly recommended!

On time, professional, and explained all they were doing to find a difficult pool leak. Fair priced compared to others (maybe less). Arrived and found the leak within 30 minutes, even helped dig a little to show me the problem. Highly recommend. thank you The Pipe Doctor