Best Plumbing Plumbing in Irving TX

Complete lack of responsiveness or living up to commitments. I contacted Matthews to replace the rings on our outdoor fire pit. They initially came out and did some work to the lines and put a straight bar across the circular pit. We thought that would be fine, but it turned out not to be appealing or produce even heat. So, we reached back to have them replace the bar with a ring. They said they would get us a quote by the end of the day. After not hearing back, I texted the next day (12/14) to get the quote. The owner said they could get the ring on Amazon and they would be out the next week to do the work. As of Thursday, 12/19 I hadn't heard from them, so I sent a text asking when they'd be out. They asked if 12/26 worked. I said yes. 12/26 came and went without a peep. So, on the 27th I asked again. I get next week is better. OK?. Again, I say yes and again I hear nothing. At this point I have given up and am contacting someone else. Save yourself the hassle and do that from the beginning.

Dustin did a great job with my repairs. He was on time, friendly, kind, and knowledgeable. His work was exceptional and I have been very pleased with the outcome.

GREAT WORK

Called one of the big companies I used before but they would not estimate sight unseen. Couldn’t risk being hundreds off, I understand but at the end of the month really just needed ballpark for such a simple gig and needed completed same day without having to call some one else if it was too high. And I don’t have the time to do it myself.

NIKKI to the rescue. Estimated over phone, keep in mind it was a couple of simple toilet supply line shut off valves ( just note she may not be able to estimate large gigs sight unseen - and I wouldn’t either). She was prompt in communication, arrived when she estimated and made repairs so quick and done right! It took like maybe 45 minutes at most! Nikki will be my new go to plumber - Plus she is local! Support your local businesses! You should use Nikki’s for ALL your plumbing needs!!
-TJ.B. greatly satisfied customer Bedford TX

Have used the Home Depot plumbing service “Same Day Water-heater and Plumbing ” and their rep Gregg, whom we started requesting after his first visit went without any issues, and he has since installed 2 water heaters with the same professional and cost affective experience! Also shout out to office rep Ms Brittany who has worked to accommodate our scheduling needs now on 2 occasions. Now using them for all our Plumbing needs!!!

Awesome company!

Audi came out late in the night and assessed the issue with incredible knowledge and understanding of our situation. He was kind and efficient and I couldn’t be more pleased with this company and this man.

HONESTY. That's what you want when you need something fixed and you're no expert. Brandon was extremely nice and honest to help me get past the issues I was seeing. I would highly recommend him to anyone.

Great response time and thorough and honest analysis weighing pros and cons of service/repair

Michael B. you are a godsend! Thank you for your professionalism and honesty! You did a job fit for a team all by yourself and you did it perfectly! My family & I will be your customers until the end of your career! The world needs more like you! Thank you sir!