Best Water Conditioner in Irvine CA

We used this company for an issue with our heater that was blasting cold air through the vents instead of hot. After calling a different company the previous day that sent a guy who literally spent 12 minutes by the heater looking at it and telling us it was nothing wrong with it, the next day we tried Socal PH&AC and they sent out Tim. Tim was on time, very patient, listened to everything I was telling him it was wrong with the heater and took the time to figure out the issue. The heater is now working and Tim was very professional and courteous about the whole situation.

My house was a nightmare with the recent rains. Very quick response and competitive pricing.

From now on, this will be my go-to company. My experience was great. Unexpectedly, the representative answered my request immediately. She's so kind to me as he took my information. I just waited a minute, the technician arrived and did a perfect job working on my ac that was not turning on. He fixed it excellently. So happy with the outcome of his work. I have no doubt where I will be calling the next time.

Honest and fast and attentive and friendly. Other companies have tried to sell me a new oven saying they can't figure out what the problem is. He identified the problem immediately and efficiently replaced the defective part with a new one. Knowledge itself has value. Thank you.

Very sociable, knowledgeable and professional. The technician has serviced your heater a couple of times and has a wealth of information. I recommend this company to anyone looking for ventilation services.

My installers did an excellent job, going above and beyond expectations. They handled unexpected issues that came up during the install. The electrical circuit was not set up properly in a few places, and they fixed it so they could finish installing the Heat Pump.

They did an extremely professional job. Not only did they install everything, they went out of their way to make it clean, organized and good looking.

I also have to mention, the technician they sent out to evaluate and help me pick my system did a fantastic job. He had a lot of personal and professional experience, and really helped me find the unit that was right for me.

I had my toilet clogged in the middle of the night and these guys showed up within an hour. I was satisfied.

Steve is a very experienced and knowledgeable plumber. He immediately evaluated my broken pipe issue and had it repaired it quickly. Steve is a plumber that takes a lot of pride in his work and it reflects in the results. I would definitely trust and use Steve again for plumbing repair or upgrades in my home.

Patriot is prompt and efficient. James is very professional. He helped me replace my bathroom faucet. I would use Patriot again.

I must express my utmost appreciation for the impeccable service provided by Alex, the proprietor of Positive Plumbing, Heating & Air Conditioning. Residing in the heart of Laguna Hills, when my A/C system began emitting loud noises, their extraordinary support came as a true blessing in my time of urgency. Alex performed a thorough diagnosis, swiftly pinpointing the issue with the A/C condenser in just 15 minutes, and adeptly mended it using parts available in his truck.

Great Park Plumbing has become my only go to plumber. They have serviced both my home and business. They have come out in a very timely manner, kept the job site clean and have been more than reasonable in there pricing for the very professional work and care. Even thought I do not like plumbing issues I know who to call.

Kevin is nothing but a seasoned professional. Extremely responsive, always willing to explain and walk the homeowner through what’s happening. It’s clear he has years of experience. Glad to have selected Kevin and his team over others and will use them in the future.

Nolan and Steven did a terrific job. On time. Very professional. Explained each step.

I call takagi company to report that I have no hot water. They schedule my on Monday 5/19/19. Mike from best choice water heateters. He show up on time and did not do anything ... I mean no troubleshooting to determine exactly is the issue with my takagi tm1 that cause no hot water. Just tell me to buy new system. And asking me for $110. I like ok I pay you but atleast show me what you did and providing me a some kind reports of my issue. But nothing ... Total time he spend less then 5mins for $110.
I would NOT recommend this company for your hot water services.

I took the day off so that I'm home when the work is being done, just to find out that they cannot make it due to other work backed up and asked if I could reschedule for another day. Never happened to us with other services. Very unprofessional.

First time I called was on a weekend. I called the number listed on the water softener and was curtly told this number was for emergencies only, it does not say that on my unit. It just says for service call...

Second time I called to get a copy of a manual since there is nothing online. The rude lady on the phone said she was doing me a favor by letting me come pick up a physical copy of the manual. What kind of dinosaur company does not had a pdf that they can email you? Luckily found the previous owners manual before heading out.

Third time I called to get pricing for a replacement filter. I believe I talked to the same person. She said she needed to talk to someone else to get that info. My call was never returned for the information.

I will not do business with this company with such atrocious customer service. I will reach out to another business that appreciates a customer who is trying to spend money with them.

We had an issue with finding a specific part. It was a valve with a gauge on it. This valve was leaking profusely that we had to shut the hot water off. While we were looking for this specific part, it seemed like there was backorder which would take a week for delivery and we needed a licensed technician to order it.

This part basically mixes the hot and cold water and it was cracked, which was confirmed by two experts. Unfortunately, when it rains, it pours and everyone seemed to have a boiler problem.

Benrich sent Ray over, a Senior Boiler Technician, who discovered a workaround and was trustworthy and honest about his time. He fused/welded a pipe and turned down the temperature. We had hot water instantly.

Previously, we worked a company who was untrustworthy and while we contracted quarterly inspections, there were additional charges of ~$2000.00 then another $1000.00 the following year and $571 + $865 +$650 last year. At one point, they charged us $271 for 8 minutes of work. The Benrich manager also mentioned that the repair person before had done a number (ie negative connotations). For me trustworthiness is and was an issue along with the monopoly of parts and supply chain issues of parts.

I am pleased that Ray, fixed our boiler in record time and we were lucky he came in from Hollywood because last year a boiler tech came all the way from Long Beach and wanted to charge us for traveling their back-and-forth commute in rush hour traffic.

Ray did not do any of those tactics and his work was done professionally (had brought in an industrial-commercial tank to fuse the pipes). So far, I have not heard any complaints from any senior citizens, veterans or disabled homeowners on this matter and we are thankful that he repaired before the Father’s Day and Juneteenth holiday weekend. Ray is smart and made decisions in a timely matter, keeping costs low. We will use Benrich again.