Best Back-Up Sump Pump Installation in Indianapolis IN

Our tech Josh S. was courteous, competent, and personable. He arrived as expected and performed the job quickly and skillfully.Very happy to have Josh as our go to tech, seemed to be a trustworthy guy.There was actually a minor mistake with some of the work that was performed, however, Hope Plumbing did not charge for correcting the issue, and Josh came by and rectified it--no problem.Hope Plumbing is definitely not the cheapest plumbing contracting company.However, they offer sophisticated customer support. They have a call center which tracks the status of each plumber and informs you when the plumber is on their way. An image of the plumber is sent to you so you know exactly who to expect. Their quote and billing process is also quick and painless. The call center also keeps track of who called you and when, so no matter which representative answers the phone they should be able to provide you with more information.You definitely pay a premium for their service. But for the average person who only deals with a plumber periodically, and just wants to have some peace of mind that the job will be done correctly, that the person doing it is trustworthy, and that customer support will be there for them if they need it, then the extra cost is worth it.

Gary was a pleasure to work with.

Our water heater crashed and burned. I called quite a few plumbers for help. Several plumbing companies refused to even provide service to us because we live in a mobile home. What were we supposed to do. Steve Morin Plumbing to the rescue. Not only did Steve Morin Plumbing take the job, they knocked it out of the park. They requested me to send pictures of my current water heater. Shortly after I sent the pictures, they called me back with a quote and explained my options. Jesse did our installation. He showed up on time. He had to replace old piping, haul out an old water heater that wouldn't drain due to the excess of sediment buildup and fix some other issues from the installation of the old water heater. He didn't complain or get upset. He simply explained what needed to be done with a smile on his face and got it done. They finished quickly and worked cleanly. I would not only recommend their services, I will never use any other plumbing service going forward. I am a customer for life. Thanks for the great work!!!

i recommend Indy water heater and softener to anyone that needs plumbing done ! Danny came over right away as I had a gas leak and got it all taken care of ! He was professional knowledgable and very nice ! He made sure the job was done and even came back when the gas company was there to make sure all was good ! He goes above and beyond when it comes to customer service and I am very glad he was available ! He even called me the next day to make sure everything was fine ! Great job !!!!

Outstanding service and promptness. Fair prices as well!! I have used them before and will again.

Replaced water heater. The price and service was the best out there. Jason Probst was installer. Very personable and friendly. Highly recommend. I will be using this company for all future needs.

Jason did an amazing job! We will definitely use his service again.

Jacob and Robin came to clean my air ducts today and were incredible from the time they got here until they left. My house was pretty messy and we had to move some furniture in order to get to a vent, they were very pleasant and professional. They explained what they were doing and allowed me to see what was going on. 100% would recommended these two guys to everyone!

We’ve used George’s for several projects, most recently water softener installation. They arrived on time, worked quickly, and were very friendly. I’m always happy with the cost as well. George is my go-to!

Excellent communication, clear and transparent information, professionalism and courteous- I couldn’t have been happier with this experience!

Jones came in and had my plumbing fixed and running like it was brand new. My toilet, tub, and sink drain has never worked well for over 30 years. Indy Jones is the way to go with prices that can't be beat! Keep up the good work Bob!