Best Heating Specialists in Houston TX

The good: workers were professional and did a great job installing a new kitchen faucet. The bad: I stayed home from work for half a day waiting for plumbers that did not arrive! Not sure if this happens commonly, but it is sure frustrating. Overall, quite pleased with the quality of work.

The technician was very kind and explained what I needed. Also he assisted me in getting financed for a new air condition. The old one was just worn out. It lived about 7 years longer than expected.

I scheduled a service for one of my AC units which was not cooling as much but still functioning. They sent a technician who could not speak English well and said his English is not so good he will have a friend to call me. He gave me his personal number and few minutes later I received from his friend who blatantly told we can do this job for you on the side for $1,100 if you give it to the company they'll charge you a lot more. I was taken aback and felt these guys are unscrupulous trying to steal from the company, so I reported to the company and someone named Shawn introduced himself as the owner called me immediately and tried to have me on a recorded line, when I asked why he confessed that he was not the owner so he wanted to pass it on to the owner. I said have the owner call me. As of now I have not heard from the owner but Shawn said that he fired the technician and as a courtesy he would take care of the job for free. Two days later he sent another technician who was unqualified to work on AC units linked to home automation with Leviton HAI thermostat. Unfortunately, the tech while trying to figure the thermostat disconnected the tiny wires inside and couldn't put them back on. This HAI system has been working fine for years and so are the other AC units all same age and working fine. So now I lost connection to home automation thermostat which is in the attic, a problem I didn't have before. Fast forward to date, 7 days later, the AC is still not fixed the thermostat is still disconnected and my difficult situation is compounded by rising Houston temperature. I pressed Shawn to connect me to company's owner but he is nowhere to be found despite my repeated requests for a call. Put yourself in my shoes, you will feel very frustrated by this company's poor professional ethics. On one side, you caught an employee trying to steal the company's business and you try to do the right thing by notifying the owner, on the other side the manager proved to be unreliable leaving you hanging. Perhaps the two are linked, and under an ethical and reliable manager, employees would not steal, I'm not sure. All I know is that they caused me a problem I didn't have and still no solution provided. They claim that the AC had a burned out compressor but they provide no evidence for it. The person who tested it first did not say such a thing and just wanted a side business for himself at a price far below the company is stating. They fired the technician after I disclosed to them this unethical act. Yes as of today no one from the company contacted me to fix the problem they caused. A very frustrating customer experience. Based on my experience thus far, I give this company a D or an F.PS: As you can see in this photo, their tech removed the cover of the electrical outlet and forgot to put it back on. I noticed the AC was loud and when I got there I found this metal cover rattling on the AC making loud noises.

Got Flow Plumbing goes above and beyond for their customers. Our water heater went out, and the technician came at 9:00 p.m. to diagnose and fix our problem. Despite the fact that he had had a very long day, he greeted us with enthusiasm and took his time. He was professional, knowledgeable, and explained everything he was doing. Although it was late and I’m sure he wanted to get home to his family, he even took the time to ask my husband about his guitar and the two of them talked about music for a while. I will definitely use their services again and highly recommend.

Technicain is really knowledgeable and competent. When our kitchen pipes burst due to the cold, he responded promptly and came to the rescue. The service was completed in less than two hours, and the cost is quite fair.

AirTech installed a complete HVAC system in my home. I was told at the time of my purchase that installation would take about four hours and that was the exact time it took. The workers were on time, quick, efficient, friendly, and courteous. I really appreciated the care they took. AirTech also arranged for repair of the waterstained ceiling. The repairman contacted me the same day and arranged for repair on the following day. The repair was excellent and fast and the paints were matched to perfection. I would definitely use AirTech for all of my HVAC needs.Update 2023: AC and heat still going strong and saving me money. Micah P came in to do the regular maintenance and did an excellent job. I could hear him discussing in detail the process and answering the questions of the new employee he was training. Five star service. This is a company you can trust.