Best Residential Cooling Systems in Henderson NV

Very courteous technician and thorough. Answered my few questions and explained everything. This has been a wonderful company to deal with the last three years. Thank you and keep up the good work:)

Very good service,professional, courteous and explained the repair.

Great service.

I want to first thank Tony, the plumbing professional sent out to help me! We had a kitchen sink that was backed up and to the point my kitchen flooded and it stinked! First, Carl at Active responded to me quickly and assessed the situation and was able to let me know when he could send someone out and was very flexible with my schedule as I work long hours and simply could not wait for a Monday through Friday company. Other companies wanted to charge a premium because of the time they came out, but Active was able to accommodate me. Tony reached out to me promptly and coordinated when I was going to be home. As soon as he got here, he assessed the sink and gave me the best case and worst case scenario of the problem. He got right to it and truly made sure he cleared the clog by snaking from the house all the out through the main line and ensuring he could see the snake. He was professional and super thorough he knocked the clog out entirely. He made sure he ran water and everything was cleared before he closed up. I appreciate a company that has very professional staff, are trustworthy, and are not trying to upsell any services or overcharge. Thank you again Active for being so fast, accommodating, and professional. Make sure Tony gets a kudos for his hard work. It’s refreshing to know there’s people like Tony out there to truly help people in need!

Luis Chabez very professional and did a fantastic job. And I loved the Sadie and Flashlight story.

Fernando, Patrick and Arthur did the impossible job installing my water softener. They are amazing

AC technician arrived within the time frame and diagnosed that a capacitor has a short and replaced it with a new one, unfortunately the circuit breaker trips. He told us that he cannot continue to diagnose our ac unit until the circuit breaker is replaced by a qualified electrician. He also said that he has four more houses to check and there's no need to reschedule. An electrician came to diagnosed the problem and replaced a circuit breaker but the new circuit breaker trips again. I watched the electrician diagnostic procedure and all checks out good, continuity and voltage readings are there. Electrician said that the problem is in the ac wiring or maybe a a defective capacitor was installed causing the circuit breaker to trip.

Dwayne was great to work with, he was early and knowledgeable. We are in the process of investigating a potential main line leak and he fielded all of our questions patiently and thoroughly. He cleaned up after he was finished working and of all the plumbing services we’ve had lately I felt he and Ideal Services were the best to work with.

Ryan did a custom sink connection. Great job, very professional, fast, and knowledgeable

I am so unbelievably frustrated with this business. I had an appointment yesterday for a leak that needed to be fixed. I found out days before that I needed to reschedule. I’ve been trying to get a hold of this company for at least 4 straight days. Just yesterday I called 14 times and left 4 voicemails. No clue whether they showed up or not which is very uneasy since I wasn’t home. It’s like the business is closed. I tried today again with multiple voicemails again. No clue what is happening but they’re closed or just don’t care. I need my sink fixed!! Been leaking for 2 weeks now! Ridiculous.

This company is a scam. They came out and quoted 325.00 then came back to do the job and quoted me 1,500.00. Mike and his crew are a bunch of thieves. I'm a single woman. I had the job done for less than 325.00 by an honest plumber. DO NOT TRUST THEM. get another bid.