Andrea Terranova

a year ago

Jason was a blessing to deal with, he was honest and direct and professional. We are happy with his service.

Chris Lant

3 months ago

Mike did a great job he came out on a Saturday evening that is impressive.

ronnie austin

2 months ago

Ryan Brent’s did a great job, was very respectful .

Angela P

a year ago

We had a simple solution thanks to Jason L. He reviewed my concerns and made correction in less than 5 min. As well as informed us of the others services Best provides. Thanks so much Jason.6/15/22 UpdateAfter our first experience was with Jason L. we had our initial maintenance check with whom I thought to be Jason L., but it was his brother Justin L. Which was awesome! Justin came in and blew me away. He explained every detail in his findings, very knowledgeable. Best A/C and Plumbing have a wonderful family unit. Thanks so much Justin L.

S G

a month ago

Dan was great! 10/10, would recommend. ❄️❄️❄️❄️❄️

Ernesto Martinez

3 weeks ago

Mike was very friendly and knowledgeable was able to answer all my questions. Thanks

Josh Adams

4 months ago

They hooked up and installed my outdoor natural gas grill to the existing gas line quickly and professionally at a reasonable price.

Yedi Cardenas

2 weeks ago

Aj did amazing we are grateful for Best Air Conditioning our AC was repaired immediately. Thank you!

Tom Rawlins

3 months ago

Mike was awesome. Very professional, courteous and great at explaining what was going on and providing options. Will definitely share my experience with my friends for referrals

arrogantview

7 months ago

Mike and Hanz were excellent to work with. Very friendly and informative. We highly recommend them for all your water and air needs

Donna Molen

a year ago

Had a leak under the washing machine.Best Plumbing Heating and AC came out within the hour to suck up all the excess water.March 1st Alex was here to do my annual maintenance..He was very professional, Thorough with his knowledge..5star rating.++++ This company has amazing employees.

Phil Marsh

2 years ago

Mike was awesome. He repaired two leaks we called about and found a leak in the irrigation value. All three projects were completed really fast and quality of work was excellent. Would definitely use Mike again.

Dana Luellen

7 months ago

No headaches, BEST was professional, fast & got my furnace up and running! 10/10 would recommend to family and friends

Michael Tota

8 months ago

Mike did an outstanding job taking care of our leaky faucet issue. We look forward to working with him in the future… great service.

Brittany Mendoza

9 months ago

Isaiah was professional and wonderful to work with. He was extremely honest. Best technician that has come to my house so far for a system check. Isaiah is 5 star! My experience with others in the company has not been the best, this is why I've left 3 stars.

Carolyn Marquez

3 years ago

Chad who was our installer specialist did an excellent job. Very neat and precise. Best air hires quality employees and i it shows because he gave us great customer service. I truly recommend Best Air Conditioning Plumbing Repair.

Patrick Kelly

3 years ago

I needed some plumbing work done and couldn't be happier with the service I received. Specifically Michael! He was articulate, informative and eased our minds with everything. Request Michael and you won't be disappointed.

Leighann Tomita

a year ago

Our a/c stopped working so we gave BEST air conditioning a call! David Pidlypchak was so nice and informative! Him and the team set up our a/c the next day! I am so grateful for their responsiveness especially in this Vegas heat! Thank you David!!

Evelyn Rodriguez

2 months ago

Called BEST because my ac had went out and anyone who knows vegas heat knows that an AC system going out is the last thing you want during summer time. I spoke with Martha who was very courteous and understanding of our situation and she was able to get our tech AJ out same day! AJ was great with explaining everything there was to know about what’s going on with my system and ultimately I had to change it out due to it being super old. I then received a call from emilee to get my install scheduled and she explained everything in great detail of what to expect and what appointments I had after the install was complete. From start to finish this whole company works like a well oiled machine and I appreciate the communication and consistency with my project. Thank you best! I’ll definitely be referring you guys to everyone.

Bill L

4 years ago

So I got home on a Sunday morning at 7:30am after work and found that my air conditioner wasn't working. I looked online and saw the Best came highly rated and had after hours service. I called and was able to get a technician to come out the same day. Robert arrived at 8:30 and was able to diagnose and fix my problem quickly even though having the distinct disadvantage of being a Dodgers fan. This has to have been one of the most pleasant and professional encounters with a company or service technician that I have ever had. I won't let anyone else touch my HVAC or plumbing.

Nicole Havins

7 months ago

I’m the happiest a girl could be after her kitchen floods. Quick response and very thorough. Would have Hanz and Arthur back anytime, they were great at communicating what they were doing and why. Very professional, and clearly took the time to do things right.

christopher manfre

2 years ago

they also changed out my water heater and brought that up to code very thorough always prompt - Mike and Taylor are great - knowledgeable - Taylor did a great job on the water heater install. The roof top unit swap they did with a crane was seamless and my heating/cooling bills have gone down drastically - they also installed a mini-slip system in my living room. All in all a great company great products great service.

Ngoc Ly

a year ago

Farrihn is amazing!! She’s very professional, sweet and informative. We’re glad to have her helped us. They’re really fast too! Our AC was broken and they came right away for consulting and came next day for installation.

Live Letlive

8 months ago

So far, the name of the company matches their customer service. Curt was great from start to finish. Keep it up.

Ivan Rivera

3 weeks ago

I had an outstanding experience with Best Air when they replaced my air conditioning unit. From start to finish, their team was professional, knowledgeable, and efficient. They provided a clear and detailed quote, and the installation process was smooth and timely. The new unit has made a significant difference in cooling my home, and I couldn't be happier with the results. The technicians were courteous, took care of every detail, and left the workspace spotless. I highly recommend Best Air for their exceptional service and top-notch quality. Thank you for keeping my home cool and comfortable during these hot summer days!

John Clingenpeel

a year ago

BEST Air Conditioning responded same day to replace a busted water heater! Mike Scavetta was very professional and helpful throughout the process. Highly recommend this company!

Brad Crosh

a year ago

Johnny V. arrived on time the same morning I called about a leaky pipe in the attic. He was extremely polite, professional, and eager to thoroughly answer all of my plumbing questions, even those not explicitly related to the job at hand. His work was efficient and clean, and I was absolutely satisfied that he went out of his way to make sure the root of the problem was resolved.He did go pretty hard on a sales pitch for a large filtration/softener/service plan/ect. package. So if one-on-one sales situations make you nervous, maybe psych yourself up a bit. That said, nothing about said pitch seemed disingenuous, and I am considering at least some of what he offered. I won't fault a business for trying to do business after all.I can confidently say that Johnny and BEST will be my go to for plumbing and AC for the foreseeable future.

Mark Griese

3 years ago

Matt came to our house and was absolutely professional, and helped us with our problem in literal record time.Very nice, and polite gentleman, with great knowledge and expertise within the field of Air Conditioning & Heating. Answered all our questions, and was very pleasant and knowledgeable to talk with concerning our issues. Thanks so much Matt!!Mark & Shannon Griese

Danial Cauley

a year ago

Alejandro showed up today to perform routine maintenance on our ac system and he was very professional. Did a great job. Mike also installed a gas grill for us out back, and also did a great job.

Krissy Brunette

a year ago

We have used BEST for a little while now. First was for our AC needs, then our new water heater. After that, all new water/plumbing fixtures.Then last night we had a shower knob leaking. We called Saturday night, at about 8:30pm to schedule service for Sunday. The lady set the appointment, and Mike was there bright and early this morning.He was so friendly, knowledge, and walked us through exactly what he thought the problem was. Sure enough, being the expert, he took care of it quickly and efficiently.Ever since day one with this company, they have gone above and beyond with their excellent customer service, their expert employees, and getting the job done right, every time!We are truly blown away by not only Mike's stellar customer service and knowledge, but the entire company and Crew.We highly recommend them for all of your AC and or plumbing needs. We promise you won't be disappointed.They are definitely the BEST!!!!Thank you again to Mike. You were awesome!!!

devin harris

a year ago

On a hot summer day you definitely need that ac working!! Ac went out these guy sent Jason out and he got me up and running. Very quick service Jason. was extremely professional. Thanks guy for the plesent experience on unfortunate event

Ethan Curran

3 years ago

The people who sold us our home decided that painting over rusted water supply valves was the best course of action while flipping a home. Turns out it wasn't. I was soggy and angry until we reached out to Best Air Conditioning Plumbing Repair, who promptly dispatched Clayton to our home, same day. He was courteous, polite, and a pleasure to talk to. They're definitely in my recommendation list to family and friends from now on.

Allison Wright

4 years ago

This was my first experience using this company and I was honestly very impressed. Clayton came out to quote me on replacing my AC system and he was punctual, professional and it was all around a great experience. I will definitely be recommending Best to my friends and coworkers.

NYG Chris

a year ago

James was here on time and very professional. He did a great job doing the maintenance on my AC units. Would definitely recommend if you have any problems with your AC.

Natalie Shigeta

4 years ago

This company is the best, very professional, prompt to replay and repair. They are a full service outfit and do plumbing and HVAC work. They even installed my humidifier. Michael B is awesome and very knowledgeable. Being a perfectionist he pays great attention to detail but is also quick, efficient and thorough. As a handyman and cabinetmaker, I am not easily impressed, but I give him and the company a 5 star rating!

Sharlene Marie.

7 months ago

I believe Zackery came out and threw in extra work. We called about a garbage disposal and he talked my landlord who lives out of state to replace everything except the sink. He said there was a leak under the sink I never noticed any leak. Then he says he is going to be back with parts and be back a hour or 2. Fernando and his partner come back 3 hours later replaced everything, and the brand new garbage disposal leaks. They say someone will call me to reschedule to put in another new garbage disposal. No one calls, my landlord calls them. Fernando comes back out and fixes it. Fernando was the one good thing I can say about this company. It’s a garbage disposal it should take less then a hour I spent my entire Friday 10-5pm waiting on this guys. Someone comes out to estimate the job leaves and someone else comes to fix it. Just send me the guy who fixes it. Fernando came and fixed it and apologized for no one calling me to reschedule. I have a working garbage disposal thanks to him!

David Fitzgerald

a year ago

These guys are AMAZING!!! Both on the AC/Heating side and the plumbing side as well. Mike Scavetta recently did my plumbing inspection and a repair and as usual, everything is top notch. While these guys aren't exactly cheap, you do get what you pay for. They always do the job right and don't cut corners. I would highly recommend!

Danny Wolf

a year ago

My initial meeting with Mike went very well. The technician who did the install was very professional and ultimately I was very pleased however he accidentally caused damage to something in my garage. Julio the manager called me to offer me a way to fix the problem and make it right. They did exactly what they said, they stood behind their name and product and that to me speaks volume to the integrity of their name Best Even though a situation occurred, they handled it all very professionally and fair! Thank you!

Jason Cooper

6 months ago

Mike was great with his service and took good care of me today. Definitely a great experience.

RAIN HAVOK

a year ago

I didn't get any work done but,a package was accidentally delivered to me that was meant for one of your customers so,I called in to get the proper address.I spoke with a guy named Chris (I think).He was very nice & cool.Made me laugh.I ended up asking what was in the box because it says gift & I'm a curious Kitty lol.I just wanna say how cool it is that you guys send your customers gifts .There are no businesses these days that do sweet lil things like that anymore;& though I didn't get work done, I can tell this group of people are awesome & obviously go out of their way for their customers. Which is another rarity these days.Very cool.Love -Rain💙💙💙💙🌧🌧🌧🌧🌧🌧☔☔☔☔☔☔☔

Aiza Feig

2 years ago

Amazing service from Mike S. & Brendan! Considering the name of this company, they offer Home Water Filtration + Water Softener systems. With Vegas being known for its hard water this was an investment.Mike was very professional & informative with the entire process and provided options that catered to my household when providing a quote. He also came after the install to inspect the system, go over it with us & ensure we were satisfied.Brendan, the mastermind to this install was very friendly, efficient & thorough. He walked me through the process during the install & made me feel comfortable with what they needed to do. He even went above & beyond & replaced my water valve without question.Big THANK YOU to Mike S. & Brendan for this Quality service!! Excited to feel the difference in the water & also having it safe enough to drink!I definitely recommend!!

Fiji Shark Dive Tatge

2 years ago

We called Best Air Conditioning Plumbing Repair when our initial A/C company was a no show..BEST AIR was quick to schedule a technician to arrive within 2 hours of my phone call. They kept in contact with me in the interim, communication is the key to any company and they went above and beyond.Alex was prompted, courteous and answered all my questions. After the initial inspection he explained 3 options for us. We made our decision and the work was completed within the hour bringing comfort back to our home. We will continue to use them as our primary A/C and and Plumbing needs

Jacqueline Zamarripa

3 weeks ago

My ac finally went out. I was so nervous to have someone out because I didn’t know what to expect. I’m go glad I called BEST. They are the best for a reason! They set up expectations from the first phone call all the way through competing my city inspection and duct cleaning. They always showed up within the scheduled time and kept me informed every step of the way. I signed up for their maintenance membership and I’m so happy I found them.

Charis Bolden

2 months ago

Great company, great customer service, Kyrin was very informative throughout the entire process.

steve kibiku

3 years ago

We had pleasure of dealing with Ryan from the moment he arrived until he left. He took pictures of my ac unit & explained every step of the way& he diagnosed the problems and fix it in timely manner. Ryan was the best technician who've ever come to our house and to top it Ryan didn’t mind my curious 6yrs old son check on him every other 30seconds he was our house & We hope We’ll be seeing you again in the near future. We surely recommend this company & we hope all the technician are just amazing like Ryan.

Joey Saenz

a year ago

ERRIN IS THE BEST AT BEST!! We had a great professional time and she made sure to be very specific and made sure I understood everything that was going on with my air conditioning system. She came out promptly and made sure to be very diligent. Thank you Best for always doing your Best!!

Luis Rivera

3 years ago

They came out on a late evening call when my ac stopped working and diagnosed the issue within minutes. Throughout the entire process they kept me in the loop and my technician Matthew Cota-Aceves was amazing form knowledgeable to superb customer service. He always made me feel like I was his only priority and that type of service sets them apart from the rest. Thank you for great service rendered.

Tyler Seifert

8 months ago

Everyone was incredibly helpful, from over the phone questions to arriving early and quick installation. Levi was the tech who came out to assess the problem with our last water heater and didn't sugar coat anything, which I love! Fernando came early the next morning with the new unit and setup was quick and easy. Thank you, guys!! Would definitely use again!!

Rose Nixon

2 years ago

From the first call to our service tech, Alex, coming out to tune up our A/C, every contact was polite, friendly and knowledgeable. He showed up on time, did a great job, didn’t try to oversell! Absolutely recommend!

Nick Kouns

3 months ago

We homeowner in downtown Vegas—our system crashed and it was hot as blue blazes. Called these folks and they sent Ivan right over. He troubleshot our older system and found the compressor had gone out. He fixed it on the spot, didn’t try to sell me a new system, and engendered real confidence and trust. Great cost points and I’ll use these folks regularly.LEGITIMATELY TRUSTWORTHY! Repeat customer for sure in the future for all our needs. Great discount club membership is reasonable—while I shy away from these things usually, I’m joining.

Robin Dillon

a month ago

Robert Maderick is a very professional and knowledgeable young man! Great service from the staff and Great Company. Would recommend them both!

Alicia Briancon

7 months ago

I have heard great things about this company and know they are customer-focused. Curtis is incredibly knowledgeable with 20 years of industry experience, honest, and genuinely cares about ensuring customers are happy and receive what they need.

john constantine

3 years ago

Robert and Matt are very professional knowledgeable. A very friendly company. The thing that impressed me the most. I live in a condominium complex and I looked around at the other new air conditioners none of them had new electrical wires and boxes. Best air installed them for mine.

Rhonda Nuñez

6 months ago

Fernando, Arthur, Christian and Brian. We’re absolutely amazing. They had a lot of work to do on my house and dida wonderful job. Overall they were great and funny guys!

Ronnie

11 months ago

I called to get information on the services provided and representative, Dayzjah (not sure of spelling because I couldn't read my handwriting), was amazing! Dayzjah was very knowledgeable with the many questions I had, and was very patient while I checked off my list. Great customer service can be under-rated, so I am very pleased to express my great experience with Dayzjah's level of professionalism and kindness!

Kriss Hale

a year ago

Mike and Brendan from best air plumbing repair performed a hot side recipe on my home and did a fantastic job! would highly recommend this company. super professional and great work

Shelby Meriwether

3 years ago

We called BEST air conditioning for our heater check up this season and they sent Robert out. He was the BEST! Extremely knowledgeable, quick to answer any and all questions that we had, very professional and friendly. 10/10 would recommend.

Artemis BANKS

2 months ago

I had an issue with the condensate pump from an ac unit that BEST air installed 5 months ago. There was some confusion regarding warranty and coverage but in the end, BEST ac plumbing repair was able to replace the unit quickly and efficiently under the warranty. I greatly appreciate the service and prompt resolution and will continue to be a member and use them for any future issues with my HVAC system or plumbing.

Tamara Bawek

2 months ago

Stone was professional, knowledgable and very nice! We are happy with BEST AC Plumbing!!! [we are maintenance customers as well] :)

Fred Smith

3 months ago

Fernando and serenity showed up earlier than expected. They were very thorough, in explaining what they were doing while being friendly, kind and approachable. They even assisted with taking away the old parts and the box. I would recommend them to any of my friends and family. I was also pleasantly surprised that Fernando was working on his birthday. What a dedicated professional. In fact, I had AC work done the day before, and that team was also very professional as well. I really admire this company.

Duncan Poe

a month ago

Working with BEST was seamless and smooth. The customer service was top notch and very friendly. Being someone who didn’t know much about my A/C unit, they helped me understand what was wrong and what needed to be fixed. Dan was extremely helpful throughout the entire process; kind and informative!

james salum

2 weeks ago

Mike and his partner were ever so courteous and helpful, they addressed other problems we didn't know was wrong, work done by the builder. You can send him any time we have a problem.Thank You do not let this man go anywhere else

Hada

3 years ago

BEST exceeded all expectations! Despite an unexpected delay, the technician was quick to update us on the situation and still arrived on time to our appointment. Special thanks to Clayton Wright for making our consultation a smooth experience for a first time customer. Upon arrival, Clayton was quick and professional. He immediately identified key issues and offered comprehensive packages to solve our problem. I expect to invest in BEST for all my future plumbing and HVAC needs!

Brittany Blake

7 months ago

Had a leak coming from my shower valve that was determined from my contractor as I was remodeling my bathroom, I called BEST based on their reviews and they sent out technician Dustin! Not only was he informative but he was quick and efficient at determining what needed to be done! Not to mention a super personal and caring individual! He took care of my issue and also taught me about our water quality here in Nevada and recommended a softener system for my entire home to prevent future build ups!Thanks again Dustin! I highly recommend you and your company!!

Valinda Williams

a month ago

Fernando, Patrick and Arthur did the impossible job installing my water softener. They are amazing

Hal Hill

5 months ago

Was really impressed with Rick, who showed up on time, wowed with his expertise and knowledge, gave me a thorough assessment of my heating/cooling issues, and did so professionally, courteously, and respectfully. I highly recommend this HVAC professional, and enthusiastically endorse Best Air Conditioning and Heating.

Babas Bouyey69

11 months ago

Had issues with my Garbage disposal called spoke to Samantha. Very polite sent a plumber and he fixed it same day...... Good price too

Kim Belot

5 years ago

I would recommend Best. James was very professional and courteous. I could see he was very knowledgeable. He was polite and didn't try to sell me on stuff I didn't need. The work he did was exceptional and clean. I will only be taking my business to Best Air Conditioning Plumbing Repair.

Manuel De La Rosa

2 years ago

Alex, came to check our unit and he was very professional. Gave us a called before coming and got here in less than the given time. Checked our unit and made the necessary repairs in a timely matter. Will definitely recommend the company and Alex to provide you with a excellent service.

Matt Frank

2 weeks ago

I had Brandon from Best Air come out and repair my air conditioning. My home warranty was going to take forever to come out and Brandon was able to get my unit running the same day!

Estelle Johnston

2 months ago

I appreciate the service I get from Best A/C. The company takes pride in helping the customer. The technicians are friendly and knowledgeable! Today Roy was my plumber. He was fast and efficient installing Hydro jetting my kitchen sink. Five Stars⭐⭐⭐⭐⭐AJ came out to do a maintenance did an amazing job such a caring worker and installeda a great air conditioner

Lorraine Morante

a year ago

This is the second time I’ve used Best and for good reason. Mike, Brandon, and Christian were amazing! This time around I converted my tank water heater to a tankless and they made the process so easy for me.

SheffieldEducation Consultancy

4 months ago

Mike came to our house and did the best plumbing work we’ve never seen before.Most people would have never bothered so much as Mike did.He went the extra mile finish the job. I would give ten stars

Alice Steinberg

5 years ago

I have had multiple repair companies to my home and BEST Air Conditioning Plumbing Repair by far surpassed all the other companies in customer service, professionalism, knowledge etc. Their employees truly stand out and are extremely proud and happy to work there which makes me feel very comfortable. Above all, they explained everything to me to where I could understand, gave me several different and reasonable options, kept me in the loop, and did what they said they were going to do from start to finish. They have earned a customer for life! I definitely recommend BEST to any and all because these guys are the real deal!

mari guev

7 months ago

Julio is very knowledgeable, and helpful, explained everything, showed us how to operate the unit itself and how to do it on our phone. Christian did a great job fixing our heating/cooling system as well. Both took their time to their jobs, did not rush. Jason, who first came, did the diagnosis and was able to pint-point the problem, also very knowledgeable and helpful, did a good explanation. These guys did not disappoint. We’ve tried others but we’re very disappointed.

Matthew Racioppi

2 years ago

There is no better HVAC/Plumbing company in Vegas than BEST. Every call is run with honor, integrity, empathy, and genuine concern for what is best for the customer.Every department from ownership and management, to their installers, to their dispatchers, to their service techs is a quality individual that brings to light the greatness in this progressive company and masterfully embodies the values of respect, integrity, dependability, and excellence.Living in Las Vegas for almost 8 years, I've seen firsthand the difference between low and high quality, a guy in a van just haphazardly throwing parts into your system and a trained professional giving you a high level customer experience, and a company that doesn't care compared to a company that has an honest approach to giving you value for something that everyone needs in this valley.

Philip Lapreta

2 weeks ago

Patrick and Gerardo, outstanding professionals especially during a most stressful time. Definite asserts to the company. In need of future air conditioner and due to the first class service I received you will have my business. Not everyday in this town can you recommend somebody. In this case I would recommend Patrick and Gerardo in a heartbeat.

William W Holden Sr

2 years ago

Cole took the initial call. After getting the details Matt was scheduled to come out between 6:00 and 10:00 tonight. Matt called to confirm, reviewed the work order. Less than an hour later, there were two cancellations. Asked if he could come now. I said a resounding yes. Work was completed in minimal time. The house is already cool. I paid Matt upon receiving the invoice. I am a very happy customer and highly recommend Best for outstanding professional service.

Ellen Conway

5 days ago

Roy was my tec he was awesome, used booties was quick& efficient.

nicholis tursi

a year ago

Mike S is the man. Came out quick and got me taken care. Fixed my water softener without any heartache. Thanks so much Mike, I really appreciate it.

Melissa Taylor

3 years ago

Best Air Conditioning and Plumbing has excellent and professional staff. They were able to set up a prompt appointment when it began to get warm out to service our AC. They provided a cheaper service than my usual company which is why i made the switch.The technicians were professional, kind, and took appropriate measures in social distancing during their visit. I want to give a shout out to Mike and the team for their great work and professionalism! We will be using them again.

Chrystina S

5 months ago

Curt was great. Very thorough and knowledgeable! Greatly appreciate all his help. Thanks again.

Thomas Briones

2 months ago

Roy was my tech on time very professional checked everything I. Plumbing and very satisfied thank you roy

Vicki Blasi

3 months ago

I had Best Air-conditioning and Plumbing install a new HVAC system, fix a leak in the ceiling and install a new washer box. Several employees were involved depending on what job was completed. They were all very professional as well as on time, thorough and clean. When they finished, I didn't even know there was any work done.I highly recommend using Best Airconditioning and Plumbing for all your jobs.

R. Kline

3 weeks ago

This is a great company. Highly recommend them. Their technicians are very friendly and informative. They always show up on time and in uniform. Their office staff always provide exceptional service.

Diana Rozenberg

4 years ago

Amazing service performed by Michael! Very timely, immediate and No belly aching about this and that... I had 3 plumbers look at my plumbing issues and they all either refused to fix it, touch it... or said they do not have the tools for it and made its sound like I need to take the whole wall down... Michael came in right on time... The appointment was supposed to be from 4 to 6pm... he was here at 4:01pm and gave me a 15 minute notice that he is on his way and evaluated the situation within minutes left to go get parts for it and came back in 30 minutes with parts and started work... another 45 minutes later... everything was fixed and running properly. I signed up for membership and will continue to use this company and especially Michael!

Cherelle Santa Marina

3 weeks ago

I noticed my AC wasn't keeping up with the heat so I called best air and they were able to set up a same day appointment, thanks to the instal team for being quick knowledgeable. Best pricing in town

B S

2 years ago

The team was thorough, efficient and did a fantastic job. The value was far superior to other quotes we received for the same project and materials. They installed a water conditioner and softener as well as repaired a ball valve and pressure regulator. We will be back to use BEST again for our next project. Brandon, Juan and Gam did a great job and will be requested next time.

Fred Conner

3 years ago

David and Ryan came out for my annual air conditioning check up and they are the most professional technicians that I have had at my home. Truly stellar service, I have recommended them to friends and family, and they always provide an excellent customer experience. Thank you Best!

Madison Stackhouse

7 months ago

Was having some back up issues with my pipes a couple weeks ago so i called Best and i’ve never been happier to have one of their techs come out. i had Zach. not only is he a real nice guy, he’s upfront about plumbing and made sure that i understood everything. he jetted the pipes and now i have no backups. so grateful for best and their techs!

Christopher Reece

7 months ago

Zach was really patient and kind when answering all of my plumbing questions. I was curious to know how water got to the upstairs toilet, and he helped me understand. He’s a very hard worker and cares a lot about his customers. He’s dependable and honest!

Tina Hovenkamp

a month ago

Roy was my tech very happy with the work done part of cool club membership thanks again Roy will definitely recommend this company.

You Tube

4 weeks ago

Very professional. Installers Kevin and Fernando were quick, courteous, and know their stuff.

Keith Diaz

2 months ago

I highly recommend Best Air. Roy stopped by and did my annual plumbing inspection . He’s very thorough, friendly and informative. Best Air is definitely the best!

Jaz OBrien

a year ago

Johnny was AMAZING. Recently got a new AC/heat system and Johnny came to do a quality check to make sure everything was running right, including plumbing. Very communicative, A1 customer service and professional. His recommendations on upkeep and future possible repairs were clear and to the point. Would recommend this company for sureeee!!

Ben M

a year ago

High pressure sales, scam pricing, asking for a deposit so they could “order parts” even though they were willing to schedule our work for the next day. I could go on and on. My favorite part was the tech took a picture of our AC lines lacking insulation and then just took off and left without adding insulation. Maybe I should send them a bill for doing the work myself? Also said he washed the coils on our two AC units, yet when I went out to look five minutes later the ground around them was bone dry. Use literally anyone else.

Todd Nichols

2 years ago

What a great experience. Highly recommend Best Air & Plumbing. Alex was very informative and professional. Have used this company for several years. Very dependable, on time, knowledgeable.If you need an honest , dependable service . This your 1st and best choice.

karen carlough

2 months ago

Had a leak under our kitchen sink and I found this company on yelp. They answered my call 7am to my surprise and Mike was here by 830a. Fixed our leak in no time! He was professional and worked efficiently to get us back up and running. Would recommend them for your plumbing needs!

Jessie Long

2 months ago

Roy was my tech, very professional will definitely use this company again.

Richard Gambill

a month ago

Great customer service! Julio & Fabian were very professional, answered all my questions, worked hard & stayed until they had my AC up & running that same day. I will use them in the future & I would recommend them for all your AC needs.

Marla Lee

a year ago

Alex was very informative and professional. He did an awesome job. We would definitely use Best Air Conditioning again.

Andy Rackham

7 months ago

Dustin checked out our plumbing. He is professional and fully educated us about his findings. Clear explanations and recommendations were communicated. Thanks Dustin!

Mike Smith

4 years ago

Best, is just that! The Best service, customer care, and most of all quality work, and very professional! Called them, and got next day service! David came out and fixed my heater in 10 min. or less! I would highly recommend this guy to anyone! On day two Michael came out and replaced two water shutoff valves, relocated my drain pipe, and moved my gas supply to my range about 3ft.. All in about 2 hrs.??!! Outstanding! It was like he was never there! Yes....that fast! You guys keep it up! I cant say enough , about how glad I am to have used you guys!!!! If you get these guys expect nothing less than the very BEST!!! THANKS AGAIN!

Keisha Gray

3 years ago

David was my technician and he was amazing. From the beginning he started by getting a clear understanding of my issue, and then went into details as to how he would fix the problem. He was very informative with everything. He walked me through steps as he was completing them. Once he was done, we then went over all the things he had done. I am definitely calling Best Air Conditioning and plumbing in the future if I have any future problems.

Dafne Lopez

3 weeks ago

Had An issue with my AC late at night and they were able to get me scheduled right away AJ the tech that came out was very honest and knowledgeable he took care of all my needs and worked hard ! thank you

Hector Caballero

2 years ago

We had Robert and Ben clean our air ducts and replace the capacitors on our heater. Ben and Robert are True gentlemen professional and a wonderful reflection of there company. The office is so on top of there jobs letting us know exactly what to to expect and follow up with any concerns. I believe Michelle is the lady. We feel so at ease with all are ac heating and plumbing needs .

Annette De Smet

5 months ago

Isaiah was very informative. Took the time to explain my options. Very happy with outcome. Thank you!

Christina DeLessio-Sapone

5 years ago

Great company! We have worked with Jason and Robert and couldn't be more impressed. Best Air Conditioning Plumbing repair are reliable, on time, very professional. Highly recommend for all your cooling, heating, and plumbing needs.

Berly I.

4 years ago

I came across Best Air Conditioning Plumbing through google search it was rated and reviewed as the top company to hire. I am pleased to say that they are the Best. I was satisfied with their great care and costumer service.They have provided excellent service throughout the entire process from explaining and informing what needs to be done and the actual work that was done. Thank you Nathan..thank you team...Thumbs up all around.

Casey

a year ago

Mike and Sean did an awesome job replacing our crumbling main shut-off valve. While here they discovered a leak in our water heater’s gas line. We would not have known this without having their expertise on site to help diagnose the issue. Thank you so much!

Warren Chiu

a year ago

This company told me I needed to replace three of my air conditioning units at a cost of $15,000 each. They are less than 5 years old. They spent 7 1/2 hours doing analysis in my house doing God knows what. I can only suspect they were messing up my system during that time because nothing at all was fixed.I called an independent repair person and he came and fixed a bloated capacitor for $300. He showed me that you can tell what the problem is right away by looking at the capacitor because it’s literally bloated. His analysis and repair took less than 30 minutes.The service technician from Best air-conditioning did not once mention anything about replacing the capacitor but instead said that all these other components were broken.At best they are horribly incompetent, at worst they are thieves and liars and will stop at nothing to take your money away from you.

Jackie Navarro

3 weeks ago

Jeremy M was very knowledgeable. Amazing service.

Raven Lynne

3 weeks ago

I just want to say BEST has some of the best Customer Service Reps I’ve worked with. Calling into the office with questions or concerns everyone is always super professional, friendly and very informative!! Choose Best for all your heating, cooling, and plumbing needs. You will not be disappointed!!

Sticky Piston

3 years ago

I am extremely pleased with the quality of service and professionalism! I have had plumbing issues, a/c issues about every year and Best Air has never disappointed with their customer service from Robert, the technician. Bad news is always better when people truly care and deliever it so gently!!! I highly recommend this company. Highly recommend Robert as well!!! Ask for him you will see!

Ngaisha Jones

11 months ago

Dayzjah was extremely helpful in processing my finance for my HVAC repair. She is very knowledgeable and kind. Definitely a great asset to your team!

The Dude

11 months ago

Daniella is a prime example of what exceptional customer service should look like. She listened to what I had to say, addressed my concerns and got them taken care of pretty dang efficiently

Miss Rojas

6 months ago

They sent a Tech named AJ to come do maintenance on my units. First of all, they can
Me through for me when I was in a pinch. Then for maintenance, AJ was just the best! Highly recommended :)

Gabriel Brower

2 years ago

I have used them for all of my HVAC and plumbing needs. They work hard and stand behind all of their work. I highly recommend.Edit: Water heater did not work after installation. After a week of cold water Best cancelled my appointment for repairs. Also their HVAC installation did not pass my home inspection. 3/5 stars.

Janelle Diaz

a month ago

Fantastic experience from when I called to inquire information, until their technician AJ came for the appointment. AJ is very kind and knowledgeable. Answered all my questions with honesty and professionalism. He also gave great recommendations and tips to manage my air conditioner better. I would highly recommend for any AC needs. They do honest work and put their customers first.

Karen Vergara

a year ago

4/29/22: Alex and Eric were very friendly and efficient. Good looking dynamic duo. They maintained my air conditioner and told good jokes too.Mike is just the BEST when it comes to my plumbing! BEST is fantasticIf you need anything plumbing or air conditioning I highly recommendAsk for Mike he's incredible and a perfect representation of the company

Randon McDonald

11 months ago

Dayzjah was amazing! Such great customer service, so helpful and informative! I will definitely recommend “best air plumbing repair” to all of my friends.

Kim K

11 months ago

I am writing this on behalf of my dad who got his ac unit replaced for the second time (different house, we had a replacement at another house two months ago and it’s running great!) and we went with best air again bc they are fast reliable and honest. As my dad is aging he forgot the nameOf the technician, but you’ll know who you are if you spoke with my dad, Roy today! This is for you! Thanks for your help guys. Summerlin loves you guys! Thank you guys for being such hard working people!

Kathy Sager

3 months ago

Fernando and Ryan were amazing and fast they are the best they answered all my questions. FYI Best air. Fernando is your best guy Hands down you guys better keep him on your team because he’s the BEST

Stuart F. Berman

5 months ago

In 2018 our AC died. Best came over and in 1 day for we had a new AC and Furnace. We have their Cool Club. They come every 6 months to check the AC and Heating.We had a new toilet installed and new kitchen sink and faucet installed in 2021. He have had poor ventilation in a few rooms and dust build up. Rick Wilment came over and diagnosed the issue.Rick Wilment and his team installed our new Duct System. They did an excellent job. After install we now have great ventilation. I thought it was a bit pricy however after install we are now extremely stratified.I highly recommend Best AC and Plumbing.Best is truly the Best

Sondra Mauro

a year ago

Mike got us a water heater, he is one amazing hard working man. Not only do the humans like him, but the cats do too as well. Mike is loved and appreciated by both humans and animals a like.

Jara LP

a year ago

Alex was fantastic. He came out for our annual heat safety inspection and gave us great tips to prolong the use of our heater for maximum efficiency. He also replaced our contactor. Thanks, Alex!

THB Clinics

7 months ago

Supper Happy! Preston did an awesome job, very professional and knowledgeable. His work was very clean. I recommend them 100%.

Susan Valencia

4 years ago

I found BEST Air Conditioning Plumbing online and chose them based on their high customer ratings. They did NOT disappoint. Michael came out to the house on time and after assessing the problem, he took the time to explain everything in layman’s terms and provided me with different options to fit both my preference and budget. This gave me the ability to make an informed decision which means a lot to me.Once I made my decision, they scheduled service the same day. Nicholas arrived to do the work and was friendly and knowledgeable. He completed the work quickly and efficiently and really went above and beyond with the quality of the work and his personable nature. I felt comfortable and reassured while the work was being done.I am so happy I chose to call BEST Air! I now have the peace of mind to know I have found a courteous and trustworthy company for my HVAC and plumbing!!

Terry P

4 years ago

Just wanted to say the great job that Matt done on my AC unit. He was friendly and very courteous. Explained the problem and was informative of what had to be done. Very satisfied and happy with his wor. Definitely would recommend Best Air Conditioning for any problem.

douger man11

a year ago

Sean did a first rate installation! He was awesome! So personable, knowledgeable, professional and friendly. Love the new bronze faucet and matching filtered water spout.

David Wright

3 years ago

Called this company about a plumbing issue we had. I spoke with Michael Burr and he explained what the possible cause may be. He was very polite and professional with all my questions and concerns. Especially since we had just moved into town. Clayton Wright was our specialist that came out for the repair. He was also very polite and professional. Most people that I've had in the past have always left a mess, but Clayton actually cleaned up quite well, and left the area looking better than before. Thank you to this company for your amazing work. I will definitely share your contact info to anyone that ever ask.

Ronald Wilson

2 years ago

I called Best Air Conditioning to obtain a second opinion about my home HVAC system, which my current service provider said one of my AC Unit compressor was shot and the entire system needed to be replaced. Matt came to my home and spent a couple of hours examining my cooling and heating system. What a shock to hear him say that my AC compressors were not “shot” and were operable. I have a 9 year old system. Matt spent a considerable amount of time with me explaining my system, suggested areas that were struggling and offered very sound advice on the options of repairing, improving or replacing. He spoke with honesty and candidness about the pros and cons of repair versus replacing. It was refreshing to see such dedication and professionalism and a true concern for my families best interest. His honesty, professionalism and dedication to customer service was beyond reproach and speaks highly of the company.

Jose Salgado

a year ago

Alex Valencia was punctual and professional and provided not only excellent service, but more importantly insight on how to keep my home ac units running efficiently in preparation for another blistering Vegas summer. Service was outstanding and as a result I enlisted in their regular maintenance program and look forward to utilizing their services in the future . Highly recommended!!!! 5 stars !!!!!!

Barry Davis

a year ago

We are very pleased with the service. Mike Scavetta came out to assess our needs and within a day, they dispatched a technician to install a faucet, garbage disposal, and reverse osmosis system. Definitely something that I didn't have the expertise to do. The technician, Brandon Wright, arrived as scheduled, politely introduced himself, and began the work. He completed the job sooner than expected and performed professionally and with care. He was very friendly and upon completion of the job took the time to explain the workings of the reverse osmosis system. As stated, we are very pleased, and will be happy to use BEST AC Plumbing Repair for future needs.

Abigail Murnighan

3 months ago

AJ was very kind, professional and helpful. They were able to move our appointment to a sooner time so we weren’t waiting around all day. AJ was thorough and explained every thing he was doing and why. We will likely be using Best again for future HVAC services.

Rod Yenchek

3 years ago

We had such a great experience with Mike Scavetta. We had new equipment installed by John and Brandon. They did an excellent job and were professional and courteous. We had an issue with our water the next day and they came out first thing and fixed it. We will definitely be working with this company again and asking for Mike. I would recommend them if you are in need of a reliable Plumber and AC technician. Thank you for taking care of us promptly.

Jane Rupert

4 days ago

Brandon was very professional and was very good. I am very satisfied with this company

remmie “remathan” roinggg

11 months ago

had a Tech come out and fix my toilet.... super cool company spoke to Samantha and she got everything all set.... great co.

Shawna Taylor

7 months ago

Best came out to diagnose my leaking water heater. From the moment I made the call to their office to the time they finished the install on my water heater, this was the best service experience I have ever had. You get what you pay for with Best. I would highly recommend their services! Thanks for helping me in my time of need!

Diane West

a year ago

David, the person who showed up early Wednesday morning when my home was 61. He diagnosed the issue and ordered a new furnace to replace the 20 year old one. Brendon and John installed the new one with no effort on my part except writing the check. Would recommend for anyone who is retired and living in an older home. They do not try to upsell you, just tell what you need.

Liz Trierweiler

3 months ago

AJ was awesome! He was professional and friendly and when it came to discussing the issue, he was straight to the point and even discussed options to lower costs. Definitely recommend 100%!

Anna Jenei

a month ago

Fernando and Patrick were Excellent.Very professional, explained everything they were going to do prior to the installation. Once they completed the job they walked me through to inspect their work which was great. Very professional. I woulddefinitely recommend them bothThey are awesome

Jenny Valencia

2 years ago

The best!! I totally recommend this company to anyone who doesn't want half jobs done done by other ac company's. From the person answering the phone calls to schedule to my technician Alex Valencia recommended 100%. Thank you Alex Valencia and Best Air conditioning plumbing repair. I forgot to mention they got Alex in just an hour after my call for service needs. Anyone who wants a job done right the first time call them.

New York

a month ago

Christian and Marco replaced my package unit yesterday. They did a great job! They were professional, polite and efficient. Thanks to them I'm very comfortable and staying cool in this heat. I'm very happy with their work!

Andrew D'Alessio

a year ago

BEST AC & Plumbing services are hands down the best company I have EVER worked with in getting services. From the manager Robert to each Technician, it has been a fantastic experience. I made the mistake of purchasing a home from Open Door, and not getting a thorough enough inspection done. However, as things have needed to be fixed (entire AC unit) and now my plumbing needs, BEST has been there, with reasonable prices, AMAZING SERVICE and a wonderful response throughout.I recently had Johnny, the plumbing tech. at my new home to do a inspection and fix several things that were not up to code, as well as install a few new fixtures, and the service was hands down wonderful. Johnny, represents a consummate professional, and the best that BEST has to offer.TL, DR; I have worked with Goettle and a few other companies.. Not worth it. BEST AC&Plumbing offers the best price to service, to part, to installation hands down. I found my peace of mind, for my wife and child in our new home, thanks to their services.

Matt Edwards

7 months ago

Product: New Navien Tankless water heater, and NOVO HTO/HTOK. Over all these two products in combination have made a huge difference with our daily routine of running the dishwasher (dishes are cleaner), washing machine (clothes are cleaner), and our water from our showers and faucets(no itchy dry skin feeling). Also we got hot water galore! 🤓👍🏽👍🏽🤓Excellent work Fernando, and Preston on the final gas hook/up 01/10/2023.Also, thank you Zach Reese 11/02 11/8, 11/11, 11/18 , Brandon Juarez 11/03-11/04, 11/13 for going above and beyond replacing our front water faucet outside, and new venting on the side of the garage, Christopher Beesley 11/7, and David Acosta 12/09 took pictures to submit to city. You all were professional, did a great job, on every aspect of the install even though there were a few hiccups. It took a while for the city, I'm assuming; to approve the gas hook-up. However over all satisfied with the final product. Thank you very much for all of your hard work and dedication. 🤩👍🏽👍🏽🤩

alexander mcpeake

7 months ago

Fernando and Arthur were fabulous! Consummate professionals! Knowledgeable, diligent, and hard working. I had a large job and they did everything same day and were wonderful.

Karen Green

3 years ago

I highly recommend using Best Plumbing forall your plumbing needs. I called them and they came out the next day.My plumber Michael, is very nice, polite, knowledgeable and very patient with all my questions.Great customer service!!

Kimberly King

7 months ago

Fernando provided excellent service for me today. He was polite and knowledgeable. He replaced my tub drain. It looks and performs beautifully. He also explained how to use and maintain my new water filtration system. I’m very happy with Fernandos service and Best plumbing.

Marie Risse

2 months ago

Roy was my tech very professional helpful and honest. Very happy to be part of the cool club family thanks Roy.

Bill Brincefield

2 years ago

We had 1/2 of our AC go out at about 5:00 PM and called for service. They said they'd have someone out soon and within a couple of hours, Alex Valencia arrived. Alex was entirely professional, courteous and friendly. The problem turned out to be the low-voltage wiring and as an Engineer I can tell you that is a problem that's hard to ID and correct. Alex hung in there with several trips into our super-hot and small attic but got it corrected and the frosty air flowing! Best of all, the cost to us was zero because he identified the problem as being covered under our warranty with Best AC.Overall just a terrific experience with Best and with Alex. He is just the type of professional young man that you welcome into your home! Thanks Alex!!

Tracy Dooley

8 months ago

Best Air has done a ton of work in my home over the last two years. Techs are always on time, friendly, and professional. Dustin was my tech today, and he did not disappoint!!I would highly recommend this business.

Heather Cleveland

2 months ago

There’s a reason why they have the word best in their name. Their customer service representative at Raven was very assertive made sure we were taken care of and it got the right technician to our house to fix our air immediately hands-down this company is the best.

Vanessa

3 months ago

I recently had the pleasure of hiring Best Air Conditioning Plumbing Repair to fix my AC, and I couldn't be happier with the service I received. From start to finish, the entire experience was outstanding.First and foremost, the communication with this company was incredibly easy and efficient. Their team asked all the right questions before coming to my house, ensuring that they were well-prepared for the job. This level of attention to detail really impressed me and made me feel confident in their abilities.Moreover, I greatly appreciated the updates I received on the technician's location before their arrival. It's a small but significant detail that made the entire process even smoother and more convenient for me as a customer.When Lex, the technician, arrived, I was immediately struck by his friendly and professional demeanor. He exuded confidence and showed extensive expertise in his field. Lex wasted no time in identifying the issue with my AC and proceeded to explain the problem to me in a way that was easy to understand, even for someone like myself who is not well-versed in HVAC systems.What truly stood out was Lex's willingness to go the extra mile. He not only fixed the problem efficiently but also took the time to show me exactly what was failing and walked me through the entire repair process. Additionally, Lex went above and beyond by checking my other AC unit to ensure its optimal functioning. His dedication to ensuring my satisfaction was truly commendable.I also want to mention that Best Air Conditioning Plumbing Repair offers competitive pricing without compromising on quality. If you're concerned about the cost of AC repairs, look no further. Their commitment to providing exceptional service at a reasonable price is truly unmatched.Overall, I wholeheartedly recommend Best Air Conditioning Plumbing Repair to anyone in need of AC repairs. Their excellent communication, friendly staff, and expert technicians like Lex, who not only fixed my AC but also checked my other unit, make them the go-to choice for all your HVAC needs. Thank you, Best Air Conditioning Plumbing Repair, for your top-notch service!

Rob L

a month ago

company was willing to work with me and refund an unnecessary part. Very FAIR!!

Richard B

a year ago

Brandon Wright flushed our water heater, looped the water system so we can still have running water, pending restoration evaluation. This happened on my wife’s birthday and he went completely out of his way to help myself and my 85 year old Mother. I highly recommend this company and definitely request Brandon.

aaron daniel ramirez

a year ago

I’ve owned my home for 4 years in the past I used different companies to perform maintenance on my unit. Until I found ( Best air C/P ) Eric came out and did an excellent job, he showed me pictures and gave me a full spectrum of this wrong with my unit. Something companies in the past fail to do.
Great job Eric!

BRYAN baldwin

4 months ago

Dustin was amazing I'm so grateful and he's a great guy

Wendy Guieb

a year ago

I was able to get a technician to come fix my ac the same day. Alex was very knowledgeable, professional and very friendly. Will definitely be using their services again. Will be mentioning them to any friends/family. I highly recommend them!!!!

Michael DiGildo

a month ago

Great service! They were able to get me in next day when my ac went out. Jeremy was amazing and was able to quickly get the problem corrected.

Glessilyn Bonifacio

4 months ago

Fernando did a great job in replacing my hot water tank.he works fast and very informative and professional.

Erin Zamperini

3 years ago

BEST Air conditioning was there for me after hours. Reyna was amazing and professional and got me scheduled right away. She explained to us in detail how much and what for and when. The technician Ryan arrived in about 2 hours and then less than 1 hour to fix the unit. Ryan was very knowledgeable and patient. We will only use BEST Air for now on.

Cindy Aragon De Lara

a month ago

Thank you so much for your service today!! Alejandro was our tech and I am so grateful, he arrived within hours of the urgent call and found the issue and repaired it. This is a family oriented company they were compassionate and genuinely interested in helping me and my toddlers get back to cold air after our a/c went out this morning. God bless you and your company!! Definitely referring them so call Best if you need any a/c repair or maintenance!!

Justin Cabrera

4 years ago

Awesome service overall. Communication was on point as I was notified when the technician was enroute and on time! They even sent me a text with a picture of the technician, which was Matthew at the time. He was very courteous and honest in my opinion. He came in to my home with shoe covers; told me exactly what was wrong with my furnace, showing pictures and a detailed explanation, getting straight to the point. He worked well with my intentions on how to tackle the situation. I don't think I'll be looking elsewhere for services anytime soon.

Michael Katz

3 weeks ago

I love Best Air. And will never use any other HVAC/AC company in the Las Vegas Valley for the following reasons: My relationship with this company started nearly six years ago when my unit went out one Saturday Night in the middle of the summer when it was 115 degrees. I called Yes Air Conditioning and they told me they could be there in three days. I was like but it is 115 degrees out. They said sorry, three days is the best we can do and then proceeded to berate me when I protested that three days was a long time. Then I called Best Air and they came out the very next morning. They diagnosed the problem and by Monday I had a new furnace/blower and compressor installed. Then the other day my wife called and said the temperature in the house was creeping up. I said the AC must be broken and I immediately called best air and they said they could have someone out that day. Between the time I called them at 2pm and the time I got home at 2:30 Michael King the Tech was there. What a great attitude he had. He said he loved his job and it showed because He was professional, courteous & proceeded to diagnose and fixed the problem by 3pm. After he did a systems check and inspection, I was back in business and the house was cool again. That is what I call great service! Thank you Best Air. You truly are the best and have earned my business. You guys rock.

Sam Schwartz

a year ago

I chose to work with this company when I bought a home because I know that home warranty services are junk. They have an excellent reputation and they take a lot of time and they’re very thorough and honest. Khoder talked me through everything and showed me pictures and video. Looks like I have to bite the bullet on a replacement and I’m glad that I should be able to do it with this company.

Juan Jacquez

a month ago

There is a reason this place has 1,492 reviews on google with an average rating of 4.9, they show up early, do great work, and their customers well and with respect, but for me the reason is Dan 5/5

tony R

3 years ago

Best Definetly lives up to their name. My ac was on its last leg and Ryan helped me through the process of purchasing a new unit. He made it easy to understand and found the perfect unit that suited my home. I’m very pleased with my new ac system. Best has genuinely good customer service

Rick Martel

10 months ago

Mike & Chris were amazing. Very personable and knowledgeable. Installed my new filtration system the same day. I would highly recommend Best Air, in particular, Mike & Chris for any plumbing issues or concerns.

Gabbie Morales

3 years ago

One of our AC units went out and we contacted Best Air Conditioning Plumbing Repair. They came to our house within 40min after contacting them and were able to clean and fix our AC units right away. Kyle was our technician and he was very professional, knowledgeable, and thorough. We’ll definitely do business again with them.- Gabbie & Kelby

Eva Mendes

2 months ago

My go to hvac company for years! Honest and reliable! Ask for Kyrin he’s great.

Charlene McIntosh

5 months ago

Fernando was very nice and was able to fix the temperature on our hot water tank for us and did it in a timely fashion.

L Yamashita

3 years ago

I want to say thank you to BEST for helping me with my bathroom sink! Usually plumbing is like a nightmare and I feel like since I dont know about it I get ripped off. Mike S was my tech and listened to me, answered all my questions and was so friendly and professional!! I will definitley recommend and use you guys again!!

Sue Nelson

2 years ago

Jason was fabulous installing our new Toto toilet with heated seats and Bidet features! It was late in the day and he was not rushed to finish but diligently worked to make the installation perfect. He also installed a shower bar in the shower. Great patience and expertise drilling into our new shower tile. The job was perfect and he was delightful to have work in our home. A true professional.

M S

6 months ago

Curtis did a thorough inspection! Very professional and informative. Best Air gets a 100% thumbs up 😄

erion knighton

2 years ago

After trying a “popular” AC repair company we opted for a second opinion. I found the company via Google with many great reviews and gave them a try. Our technician Alex, showed up promptly and was very professional! They gave us a great price and was able to work on the unit the same day ! Our unit has been broken for what feels like FOREVER and I never thought I’d be able to afford to fix it! This was an amazing outcome!

Manuel Martinez

5 months ago

Levi came out and took care of our plumbing problem. Made us feel very comfortable and in great hands. No wonder they are the only 5 star company in town because of honest great technicians like Levi.Had to add to this review because we had yet another issue with our home. We requested Levi again and yet again he was amazing. So helpful and understanding. Turned a stressful upsetting situation into an amazing experience!!Best and Levi will continue to service our home forever!!

Seras Bautista

3 weeks ago

I called Best Air at 2pm and Emilee told me they could have someone out by 3pm. Their response time and customer service surprised me since it was such a change from my prior experiences. Crystal the dispatcher let me know their tech was on the way withing an hour of me setting up my appt. And Evelyn helped by answering any questions I had remaining. BEST took care of me so well, and have gained a lifelong customer with me.

Irene Gonzalez

7 months ago

I called Best inquiring for some plumbing work I needed done in my home, and from giving me a honest and unbeatable quote, to getting the work done right away, on top of a very professional staff the experience was definitely what they claim to be…. The Best!

Trinidad sarmiento

2 months ago

Roy was very professional and very knowledgeable. Happy to be Cool Club member family.

Steven Grant

a month ago

Bandon came out when our central AC compressor broke and it was 109'. He walked me showed me everything he was doing and to troubleshoot the problem. He also went out of his way to get us extra portable units in the time it took to get the new central air installed. I would highly recommend them if you have any HVAC issues.

Kinks Care

2 months ago

Kyrin did an amazing job cleaning my ducts. Very satisfied. I never knew just how important that would be for the maintenance and upkeep of my home. Worth the money. Good price.

Brandie Holt

4 months ago

Fernando with Best Air / Plumbing Repair did a great job. Replaced my kitchen faucet and some other necessary repairs in the shower and water heater. Everything looks great and is working, very happy with Best Air have used them for quite a few things.

Keaton Cruz

3 months ago

Mike did an amazing job installing and making sure our home had no leaks and problems. He was also very good with my nosy dog. 10/10 service

Denise Zamarripa

3 weeks ago

Wow! Talk about premier service!! Nori took my call and this young lady was exceptional. She really took her time answering all my questions and never once sounded like she minded. I will be using them again!!

Rob Crowe

a year ago

Jason did a amazing job! He was very knowledgeable about everything and explained things very well. Everyone that I have had any dealings with has been very kind and informative. I would recommend best to anyone that needs there ac or heating worked on in there homes or business.

Joyce Blaszak

2 months ago

Professional and a hard worker. Stone seemed to do all the heavy duty work using the pick axe and power saw trying to get through tree roots to make a trench in the yard. Answered every question very thoroughly. Joyce

Bert Leon-Guerrero

a week ago

Patrick Horejs is excellent... very professional, thorough, explaining every question I asked. Checked and double checked everything. I thank God for leading me to this company. Moved here a year ago. Then a leak happened so I needed a plumber quick. When I googled plumbers this is the first company that showed up. By twelve o'clock they were at my door. BEST Air is #1 on my list. Need a plumber I recommend Patrick Horejs.....

Brad Merchant

a month ago

We had a great experience with Robert! He was very friendly got us up and running in no time!

GreyKee Liquidation

a year ago

Alex came over and did a
N excellent job on time and friedno

Jim Dodovich

a year ago

Called for quote on complete system replacement. Representative Khoder Hachem what a great person to rep your company. he answered all questions in a professional manner . would I recommend Best A/C? Hell yeah

Bryan Horsewood

6 months ago

Mike stopped by the house and explained what needed to be repaired. He scheduled the appointment for the earliest time. Fernando and Tobee were here, at the scheduled time, did a great job, and stayed to answer any questions that I had. I would highly recommend Best for your plumbing and HVAC needs.

Alexander Thompson

9 months ago

I legit just got a new system installed by Brian and Marc, and they did an awesome job on both the furnace and outside units. The system works great, sounds A LOT better than my old unit, and I'm looking forward to using it!! Thank you Alex for your professional and honest consultation, and thank you Brian and Marc for your amazing work ethic, and entertaining my questions and general conversation...and for all 3 of you having such chill personalities!! I'd def recommend any and everyone to use Best A/C and Plumbing...they really are...the BEST!! (Sorry, I had to).

Suh Dude

4 months ago

Fernando was great! He was friendly, and even though he ran into some fitting issues, he made sure to retrieve the necessary parts and completed the job within a few hours.

Rich Hurley

3 months ago

Had a AC check up and found out that I had serious issues. New unit installed with in hours efficiently by very professional technicians. Thanks to Richard and Lenny for their great service. Highly recommended

Allison Weiderman

2 weeks ago

AJ did a great job maintenancing my system. 5 STAR SERVICE!! ⭐️

Heather Hannon

3 months ago

Fernando & Arthur did great job and so pleasant. Great team! Thank you.

Jim Andrews

a year ago

From start to finish BEST Air Conditioning was extremely responsive and professional. Khoder Hachem and the rest of the team were great. Thank you again for getting our new AC installed so quickly!

Michael J

2 years ago

Your plumbing technician Mike was great. He diagnosed all problems and replaced a toilet in no time. Very quick efficient and professional. You have gained a new customer!

J D B

5 years ago

BEST Air Conditioning and Robert were fantastic! Thank you. On Sunday, July 29, we had an AC unit which was not working properly. I called and spoke to Robert. In less than 90 minutes Robert was at our home and checking out our problem. I cannot thank Robert and BEST enough....Thank you! We are so impressed, we plan to call the office in the morning to talk about their maintenance program. Well done.

Brenda Reddick

9 months ago

Sean was very informative and helpful, as well as pleasant. He explained everything we need, made an estimate with each item separate, also one with everything together. I feel very positive about our meeting today!

Shaun Iwamoto

11 months ago

Definitely calling Jay at Best Air from now on when ever I need some servicing for my home. She was very professional. Great customer service. She made sure I was taken care of.

Ruroni Kenshin

a year ago

Best Air Conditioning Plumbing Repair is a phenomenal business they are family owned and locally committed to the community.From the technicians, installers, office staff, to the warehouse, they are a working family to provide the BEST experience possible with quality products and service.They are the fine dining of the industry.

STEFANIE VARNEY

a year ago

Mike came out right away this morning and fixed our plumbing line. We are SO appreciative of the attentiveness, friendliness and knowledge that he had. Thank you!!

Nicole Ashton

10 months ago

Mike was awesome! He was extremely professional and got the job done quick! I will definitely be using his services in the future!

Lora Evans

6 months ago

Professional, responsible, and responsive to client needs and concerns. Having a major leak, that was rather urgent, I went with BEST over a competitor. I’m glad that I went with my gut and trusted them once again for a major project on my home. In a city full of random HVAC contractors and plumbers, BEST is the only company that has come through on several projects. When you contract with a top-rated company, you expect excellent service, and once again they have delivered. When I had questions/concerns, they were promptly addressed by management. Instead of ignoring me, they took decisive action to ensure that I felt that the work was done properly. I appreciate a lot of the small details they have in their processes, like sending the name/photos of the workers that come to work on your house. That helps to have a friendly discussion, even if it’s a lengthy dialog on the best course of action when unexpected situations arrive. It also helps in feeling secure that the people working on my home have been properly vetted. They work to ensure they leave your property safe and clean, and all of their employees are well-groomed, friendly and approachable. When you have work done that leaves things a bit upended for awhile, it’s comforting knowing the crew are professionals and care about the job site as much as you do. I can’t recommend them enough.

Chris Bagley

4 years ago

My experience with Best Air Conditioning was an excellent one! David was very professional, clean and thorough. He communicated with me through the whole inspection and described the parts of the system in terms I understood. Along with the inspection he gave us some solid restaurant suggestions!

Natalie & Luna carrot

a year ago

Best company to hire,proffesional,accurate,honest!Lets talk about Khoder (technician) arrived on time,honest,efficient fixed my Ac on the spot withouth any other talk that other companys give you in order to charge more,he went right on the matter and fixed it!Loved also that he wore shoes protection before entering my house.I recommend this company as a single mom i feel like i get play all the time for been a woman,i felt safe the entire transaction.I give this company a 5 start rating and beyond.

Lonnie O'Toole

4 months ago

Mike was fantastic, got us all fixed up. Helped us get a service plan as well. Five stars was not enough!!!

Marbella Alfonzo

9 months ago

Always a pleasure having BEST work on my plumbing, HVAC and AC needs. Curt came out and did a phenomenal job tuning up my heating system. He checked for warranties on my existing unit and made sure my replacement parts were covered by the warranty and saved me money. He was very informative, professional, and answered all of my questions. Thank you!

Lafaele Fonoti

a year ago

Steve, Becky, and the whole staff were just amazing. They gave me all the information ℹ️ need, in a professional maner. Even helped me with alternative ways to resolve the problem. Very good people. Trust me, they're not named the Best of the Best for no reason. They are the best in Las Vegas. Don't fall for those on TV ads. Go for the BEST.

Jason M

4 months ago

Levi did a great job and fast, recommend 💯.

Daniela Perez

2 weeks ago

Demetrius and Brian were very helpful, got my unit replaced quickly and informed me of everything

Zz Hutch

3 months ago

Zach helped me tremendously. His knowledge and input was second to none.

Emilio Rubio

4 months ago

Fernando and serinity were very helpful and did an amazing job I ver much appreciate their help and support with the matter of my plumbing issues

Rique Bulosan

a year ago

My A/C is turning on but not blowing air. Called Best Air Conditioning Plumbing Repair and sent their technician right away. Khoder Hachem did a great job diagnosing the problem and gave me the best options. It's summer in NV and gets really hot and Khoder let us use the company's plug-in A/C until the installation is complete. Highly recommended.

RJ

a year ago

Mike was awesome!! He changed out my garbage disposal and was fast and really friendly. Definitely looking forward to working with this company more in the future!Updated (3/19/22): James came for AC maintenance and installed an additional filter/UV light as well as replaced the thermostat. Always excellent service from this company!!

Marilyn Mireles

2 months ago

Mike was great, explained everything with my knocking toilet issue and was able to fix it right away. Will definitely be calling him for any future plumbing issues.

Constantino Anastassiou

4 years ago

David came out to our home when we were shopping for a new air conditioning system. We had a few companies out already and were beginning to lose hope. He was by far the most professional and really took the time to explain our options, but more importantly how the job was going to go and what we could expect. The decision for us was very easy and I’m very pleased to say that the entire Best team really blew away our expectations! We are very happy with our new system and would gladly recommend Best to everyone who is looking to get a new Air Conditioner!

Patty Quaranta

a month ago

We are existing customers of Best Air.
Michael King fixed our air by replacing a part. His patience and kindness was a great bonus. Representing your company like it was his own.
Thank you again Michael 🙏

michael h

3 months ago

Levi was great he did a great job on short notice fixed my washing machine

Brian Friesz

a year ago

James and his team were awesome if there was 10 stars they would get them all they did a fantastic job on our re-pipe. Thank you

Thayna Santos

2 weeks ago

Amazing service! Thank you to Jeremy, Sonae, Dayzjah, AJ, and Gerrardo for all the help! Very professional and knowledgeable.

bethany freeman

a year ago

Jason was awesome! He answered all my questions and made sure to go over everything with our AC unit. I was very satisfied with his assistance and making sure we were comfortable with whatever we chose to do. I would definitely recommend Best Air Conditioning!

Daizy O

3 weeks ago

I don’t normally write reviews but Best Air Plumbing Repair really impressed me. They really know what customer service is. I spoke with Chris and he was so pleasant and helpful. You just don’t get this kind of service anymore! Definitely 5 star service! Thank you!!

Leslie DCruz

5 months ago

CY 2023 review (March 9, 2023), just wanted to thank Richard Wilmert, HVAC inspector for catching that most of my 1995 air ducts in attic were split and leaking 20% of my air into the attic. He called his boss and both worked out a deal for me. Coming next day to repair. Love this immediate and knowledgeable service!! Thank you Richard for your thorough inspection and transparency. This critical repair is needed and not an upsell like most other repair people push on you. Glad Richard can set an example of thoroughness for his current and future co-workers on how to mitigate missed opportunities. He is their BEST asset!!CY 2022 Review: Could have used a unknown handy person or the people my home warranty sends me if I wanted cheap and non- guaranteed passable work ( that is, if they “ decide” to cover the repair after fighting it out).BUT instead I went immediately to my favorite…BEST HVAC & Plumbing to install a much needed water filtration/ softener unit and outside plumbing ports that were original to my 1995 Vegas house. They always send out friendly, reliable staff who educate you and provide options. Clean, hard working, and puts things back afterwards ( like dirt and ground cover). TY Mike Scavetta, Brandon Juarez Garcia and fellow tech Fernando for your recent plumbing work yesterday. Looks works/great. Also would like to praise staff who performed previous maintenance checks and HVAC and shower pipe replacement that I needed last summer after buying my house in Dec2020: Johnny Villena, Dave Pidlypchak, Colby Radel, Charles VanName, Maika Hennessy, Nikki Valle, Brandon Wright, Khoder Hachem. Thank you all and the Best mgt /in house team for keeping us cool and happy with great customer service.Glenn Hertel & Leslie D’CruzP.S. BEST also uses equipment that’s durable like Novo, Lennox, as well as partners with excellent contractors who perform water damage clean up and remodeling. Top notch all the way….peace of mind is never invoiced but with BEST it’s worth it.

Danny Quezada

2 months ago

Great experience with Mike , handled the work very efficiently

Cathy Cooper

a month ago

These guys are professional, quick and fair with pricing. Also they can usually solve an issue very quickly. Zachary Reese is the most impressive plumber I've ever dealt with, he's super cool 😃

Pris Laragan

a year ago

I had Best Air come out last year when our AC unit crapped out. They did a great job, so I called them again when our water heater decided to stop working. 2 of our toilets also needed to be replaced. Mike was friendly, professional, and came out to assess our needs and gave us numerous options that worked best to fit our home and family of 5, with 3 dogs. Aside from the toilets, we opted to upgrade to a tankless water heater. The next day, Brendon worked really hard, in a timely manner and efficiently to complete the install. He also cleaned up really well once he was finished. Evelyn was also helpful when it came time for scheduling for the city inspection. I hope I don't have anything else come up with our house, but if I do, I know I can rely on Best Air and their techs :)

ana marie vibas

3 weeks ago

I am impressed. Just fromThe start calling them- you feel the need to help. Levi our tech os so knowledgeable and helpful. He even went back and forth for the needed tools. I should have not stressed too much. I feel good about them.More updates to come.... Thank you Best Air- your name really fits you.They08/08/2023. UpdatesAgain, no use stressing out but i am a human being, they did an awesome job- have to mention their names because i just have to- they did a great job. Stone, Patrick and Ryan- they are all very courteous, they work fast, knowledgeable and they clean their messed. You just got a repeat customer.' My first go to - to call for plumbing repairs and many more.Thanks Guys.Till my next update--

Cody Owen

4 years ago

Excellent experience! Robert was very knowledgeable and precise with his work. He showed up on time and maintained an upbeat professional attitude throughout our interaction. He filled me in on what the problem was, why it was happening, and how to avoid it in the future. Fixed the problem right the first time! Will recommend!

Reagan Mulleneaux

3 years ago

David was great! Extremely fast response time and fast repair - from first phone call to finished repair was 2 hours - which is so important when it’s over 100* outside! David was very professional and did a great job of explaining the needed repairs and costs. As renter, I really appreciated how seamlessly he communicated with both me and my landlord to get things done quick. Highly recommend Best, ask for David!

Linda Porter

10 months ago

Zachary was a delight. He was all of the above and went the extra mile in helping me solve a problem. He represents the Company standard well!

Roy Camacho

2 months ago

Roy was on time very professional would always use best plumbing for life.

Emily Cheng

2 years ago

Last min call, had no HOT water. Mike came out within an hr of call. Help with the tankless, did an excellent job to getting us back on track with hot water. Just ask for Mike

Christina Gagnon

a year ago

Love Best Air! They are always on time, professional, and give honest opinion on repairs needed. Alex was our technician and he was very professional! He didn't rush me and gave a thorough estimate of repairs we needed! I had him do the repairs since we have used them before and know they provide quality work.

Johnny Villena

a year ago

This company was great!!!!! The work they did was supreme quality and was finished in timely fashion.Definitely recommend this company!!!!Las Vegas we have a family owned company we can rely on, to keep us running all year round. Their COOL CLUB program makes sure our home is maintained for the BEST air, heating and plumbing.

Wes

a year ago

This is the second time I've had them to my house and I am still impressed by the level of professionalism. Mike, my technician came out to do maintenance on my tankless hot water heater, and as always explained everything to me so I knew what was happening.Third time now that I’ve had this company do maintenance on my plumbing, and third great experience. Johnny was professional, prompt and knowledgeable. He did a great job.

allen hayward

7 months ago

AJ and Ricky came put to do a whole home assessment on my unit they did an amazing job i would absolutely recommened them they installed a new inducer for me they did it fast and with amazing customer care. Ill tell you what they always answer and come out on time when i need them they are really great. Thank you best air.

Perry Murray

4 months ago

Fernando and serenity great job really happy. Ran new gas line for my pool heater did amazing job Fernando is the best at best hands down.

mony tyson

a year ago

What a fantastic company, Mr. Juston came out for a Cool Club maintenance visit. Took very good care of my equipment and home , while being very detailed and patient explaining everything. I’m glad to have found this company, not only do they provide excellent service but their equipment from Lennox is top notch !! Give them a call ASAP, summer is coming.

Nataly Pithawala

2 weeks ago

I just wanted to say Demetrius and Brian were very respectful and quick with the job. They were very informative when I had a question 10/10 !!!

Ignacio Cerruto

8 months ago

Changed my Hvac system with them- a rep came and took pictures of our old unit showed us how badly it was- they were able to. Hange it the same day. Did a great job and had very good staff- would recommend

Jose Torres

11 months ago

Got referred to this company by a friend and they were able to help me with the services that I needed. Daniela was very helpful and has great customer service skills.

Michael Pondt

a month ago

Was quoted $1200 for the first of 3 options (it's common practice for salesmen to have options like this instead of being able to just fix the issue). That option later turned into $2400 after adding a fan motor to the estimate - a part that had already been changed recently. When I got the email with the estimates, this option was labeled bandaid. The tech made sure to tell me multiple times that he could not guarantee that this bandaid would fix the issue I was having. Keep in mind, the unit was working, but the breaker would trip on occasion. The second option was for $8888. The tech labeled this option as Not recommended in the email he sent me. So at this point, this tech has recommended 2 different services at 2 vastly different price points, while labeling the more expensive one as not recommended and not guaranteeing a fix at all. Another red flag. Then the tech offered to just replace the system due to freon being so hard to get. That price was $17000. The price of a decent car. So this tech cannot guarantee his work at $2400 or $8888, but he now wants me to pay $17000 for him to install a new AC unit. While the logic was lacking, the red flags were ever-present. The tech made sure to go back up to the unit for a second time to get better pictures after already showing me pictures and videos he took of the unit. If I cannot trust you to do the job at $2400 or $8888, there's no way you can get the job done at $17000. Tech was nice enough to tell me that even if you were my friend, like friend to friend, I couldn't even recommended the $8888 option because I might not fix it. Seems like this tech is a pretty terrible repairman. I ended up paying $180 bucks to get the repair done by someone else. Just needed a new capacitor. You guys are the reason why the industry is looked down upon so much. Salesmen first. Repairmen never.

Sonya Hargrove

7 months ago

Mike did an Awesome Job and was very nice and he cleaned the area Thank you Mike for your great service

Stacey Paez

8 months ago

Oh my gosh my whole house was backed up. And Levi came to the rescue explaining everything to me. Helping me resolve the issue and then also gave me further knowledge on how to care for my piping. And some stuff to look for and things I may need to do in the future. He was super and helpful and friendly and even really kind when my little daughter showed up super curious what was going on! I was really upset we had to call the plumber but I am really grateful that we called air conditioning and plumbing and Levi came out to help us!

Diane D

a month ago

Seriously on my way out at 5am to walk my dogs and ..I noticed water from garage, water heater went out. I called Rob Maderick and even tho he had to squeeze me in, he did...thank you so much!!! Reliable, could have charged me more for fitting me in when it was 112° but didn't...thank you for being honest, and reliable!

Edward Godfrey

3 weeks ago

Fernando and Author did an awesome job installing water filtration system. Would give them 10 stars if I could.

Mia Kerman

a year ago

I have been with Best for years now and called them today for a leak under my kitchen sink. They sent me over Levi for my technician. He was on time very professional and explained what was happening and why my faucet was leaking. Gave me a couple options to remedy my situation based on my needs. He left and returned in absolutely great time and had my faucet changed out before I knew or expected. Great work great customer service and phenomenal technicians. I’ll never call or use another company.

Cait

a year ago

Love this company, me and my fiance Jacob use their services. Cannot recommend this company enough. Juston L. was out and took care of all our needs. Highly recommend

Tim Gresham

6 months ago

Richard serviced my AC system and explained everything very well. Prompt and great email follow up with pictures and all of the specifics.

djmrtwist

11 months ago

Had a toilet replaced it was backed up and broken. The service was fast and was complete same day. Samantha was very understanding and sent someone right away.

john feicht

a year ago

Ben and his team, John, Julio and Nikko came out to install a new furnace and A/C unit. They were on time, very professional and polite.They did an awesome job and kept us informed the whole way thru.I would highly recommend Best Air conditioning and Plumbing.On a side note, my pups, Jesus and Odin loved your team.Thank You for a job well done!

Krates in the Attic

5 months ago

Outstanding customer service and job knowledge right here at Best A/C!! I met another professional technician Zach Reece from this company. To the owner of the company, you are Blessed to have such a great team!! Zach showed up to perform my plumbing inspection and I was very impressed and pleased with his knowledge and courteous customer service!!For anyone looking for true professionals in the A/C field please call this company and invest into the Cooool Program too!!Thank YouTony Abraham

ally nel

a year ago

After reading some reviews I decided to call Best Air for an air conditioning replacement quote. They were prompt in sending out a technician. Janelle was very kind and patient with all my questions. She was thorough in looking at my ac and even took pictures of everything to show me. Glad I called. Highly recommend.

Karen Green

a month ago

Robert was great! went above and beyond for us! I highly recommend

Polina Pankova

3 months ago

Mike was great! Very professional and informative.

D L

11 months ago

100% Recommend ! Most efficient company... I called Friday for a plumbing issue I had and they scheduled me for same day.... Martha was super attentive and asked about my issue in order to send tech out. Zack showed around 530pm with just a couple tries he was able to fix the problem ... I'm very picky with customer service as well as professional look when it comes to people representing their company Martha and Zack definitely exceeded my expectations !! THANK YOU !

Susan Brimmage

a year ago

Brandon, David, and Ernie came out to install 1 AC unit, 2 Heaters, and 2 new Thermostats. Totally professional, very clean, efficient with their time, and answered all our questions as we kept asking them during the install. They are leaving their work areas extremely clean, and have taken only about 5 hrs to do all of this repair and install work. They have completed everything that was agreed upon; except they’ll be bringing 2 different thermostats. Meanwhile the 2 they had they did install so we would have our units up and running. I am so happy with this company!!!!! They take of the customer professionally, with quality products, and a true concern and caring for the quality of their work. Thanks so much Brandon, David, and Ernie!! 👍🏼⭐️⭐️⭐️⭐️⭐️

Sarah Fortriede

3 years ago

We had such a great experience with Robert. Our AC broke in the middle of the night, and we were scheduled for a 10am-2pm window for someone to come out to take a look. Robert called around 8:45am to ask if he could come earlier - YES of course! It's only the middle of summer. He was very professional, polite, courteous, and extremely descriptive about our service and all the company offers. We will definitely be working with this company again and asking for Robert! Thank you for taking care of the AC!

Josh Konold

5 months ago

In June 2020 my AC condenser unit went out and I had trouble getting anyone to come out (quarantine was just letting up around then). Rob came out diagnosed my old unit, sold me the new unit, and was able to schedule the replacement of the whole assembly (furnace, condenser, and pipes) within a couple days.Fast forward to February 27, 2023. Just getting some annual plumbing maintenance that comes with the COOL Club from Best AC and Mike notices that my water heater is in dire need of replacement and it looks like it was brought from a different house. He set up an appointment to have it replaced the next day and came out afterwards to inspect it himself.I will always trust Best AC and Plumbing. They always provide great customer service and make sure you understand everything before they leave or sell you anything!

Robert Paluay

2 months ago

Was having problems with a water softener. Mike came over, diagnosed the problem and fixed it promptly. Definitely went above and beyond, and exceeded my expectations for service. Would recommend and hire again!

john lara

10 months ago

Didn’t go with their service due to really good financing option offered by a larger company. Didn’t need the financing but you can’t beat 0%.Wanted to at least leave a review saying Alex was great. Friendly, professional, and helpful. Overall was a good experience.

Kumud Acharya

4 months ago

Fernando did a great job replacing water softener system.

Terri Gilmour

3 years ago

We needed repairs to our A/C unit when we were preparing to sell our home. Best A/C's front office staff were cheerful and accommodating each time I called. They were able to send technician David P. to evaluate our situation within a day. Although our repair required multiple visits to satisfy a prospective buyer, David P. was courteous, professional, and efficient on each visit. He took time to answer our questions, document his work, and explain the parts and processes involved in our repair. David also went above and beyond to vacuum and clean out pans to ensure that our A/C system was not just functioning properly, but he made our old system sparkle. We are so glad we contacted Best A/C and were relieved and delighted to see David each time we needed help.

Nevada Weighing

2 years ago

I had my water heater replaced and Mike S. was great. He was fast and courteous. Also fixed my jacuzzi tub handles as they were leaking when turned on. Both jobs done quickly and expertly from such a great guy! Thanks!

John Marcelo

4 months ago

Aj did a great job! Thanks for your service!

Daniel Garland

10 months ago

Mike was on-time and gave me a clear concise plan on what he has going to do to fix our leak. I will use Best plumbing going forward with any plumbing issues and be requesting Mike for all work. Thank you!!

Stephanie Del Carmen

a year ago

James came out and did a diagnostic testing on our air conditioning unit. He was so professional and awesome. He was straight to the point and very easy to talk to. He was patient answered all of my questions thoroughly. James is awesome and you guys should definitely go with this company and ask for him!

Viranne Torbert

2 years ago

Mike and Taylor took care of all my angle stops and did a great job. Very thorough rechecked their work. Very considerate to wear booties over shoes. Willing to answer all my questions and very polite and friendly.

Jon Ozark

10 months ago

These guys are the best. Super responsive, professional, and efficient. We had Fernando, Brandon and Gerardo replace a disjointed sewer pipe. They had to dig 6 feet down to get to it, then replace it, then refill the hole and the pavers. A very difficult job and they nailed it. Great work

Kim Andrews

a year ago

Mike, Brandon and Fernando took care of all of our plumbing needs. Super professional and excellent work. Always on time for all appointments and they come back and check all met our expectations.

Kathy Harrington

5 years ago

My daughter recommended Best to us for our AC check up this year after she had a great experience with the company and they did not disappoint. Robert came out to do the check up, he was very nice, professional and even wore shoe covers. He recommended we change out our contactor so we did that and even signed up for their maintenance plan and saved 20%. We will be recommending BEST to everybody!

Joe Bray

a month ago

They responded within a few hours, even though it was Sunday evening. The tech, Michael King, was great! He identified and fixed the issue quickly. And he took the time to answer all of my questions and explain everything to me.

khoder hachem

a year ago

This company is like no other! Amazing people who care about helping in any way, shape, or form. They go the extra mile to make sure the customer is satisfied, and by doing that, they only hire the best, most trustworthy crews. I'm very grateful to be with Best.

Chris Marcu

2 years ago

Mike was very friendly and professional. Helped educate us on the pros and cons, balancing out repair versus replacement of our water heater. Very knowledgeable would definitely recommend. The company texts you the name and picture of who is coming to see you, along with a gps map of how far away they are. Helps greatly in case you have an errand to run, or if you have reservations of a stranger coming to your house. Overall very pleased with our service. Would definitely recommend!

Wayne DeP

a month ago

Robert Maderick provided the best service possible on short notice and did a fantastic job! Thank you

D Andersen

2 years ago

Best was top notch from the beginning. The woman who scheduled our appointment was very personable and efficient. She scheduled the appointment for the same day and when our technician, Matt was on his way, he notified us . Matt was a great technician. I would highly recommend this company. I chose them because of their reviews and they deserve the 5 star rating!

Mark Bloodgood

2 years ago

Best is...well...simply the best! And I've had plenty of experience with other companies. Best keeps you informed in a timely manner regarding appointments with emails, texts and calls. Jason, and others, are very friendly, courteous, professional, knowledgeable, and thorough.

Ron H

5 years ago

Called BEST yesterday morning (Saturday) because my air conditioning stopped working Friday night. I was surprised when Jason answered and assured me that a technician would be out within an hour. The technician Clayton arrived on time as promised and was able to diagnose, repair, and test my AC within 30 minutes. I couldn’t be happier. Thanks Jason and thanks Clayton. Oh I forgot to mention. I had a bad capacitor. Clayton said that capacitors are one of the more common parts that go out. The total price of the repair including diagnostic was about $200. So glad he was honest and didn’t try to charge thousands. Really impressed with these guys!

D R

2 years ago

Alex is terrific!!! From the moment we called Best, we received exceptional service. The lady who schedule our maintenance was very professional and our serviceman was great. Very professional, very knowledgeable, and very prompt. We couldn’t have asked for a better experience and we would never consider using any other company for our air conditioning work.

Harvest Life

4 months ago

Mike Scavetta came out and did an amazing job! Very friendly & kind! We would definitely recommend this company & we would highly recommend Mike!

Kim Crowe

3 years ago

What a tremendous company! From square one, starting with Kyle making sure we got the unit that would work best for us! Then Brendan, John and Nick did an AMAZING job taking care of our installation. Not a single part of our heater/ac install was easy but all three made sure the job was done right.

manolo siazon

a month ago

This company is dishonest called them up to check on my aircon outlet outside the house which I’m concerned bec there’s no water dripping out and they said time to replace all 2 units bec it’s old and rusted plus it’s leaking Freon they even showed me picture God knows where they got itand will cost me around 18k per unit brand new I knew right away there’s something fishy in there bec my aircon is working and they still charged me $158 for coming in and do diagnosis …I called another person which is this time recommended by my sister and checked also my units and did not find anything wrong still working fine no Freon leakage charged me only 100 dollars ..

Ra Herc

a week ago

All I know is that they took care of me like 👍🏽 royalty and respect ✊ with a lot of passion for what they do. I was devastated when my a/c unit broke down,Living in Las Vegas and being a first time homeowner it was crazy with a lot of anxiety. I had 3 companies give me high prices and a long waiting list.I called these guys one ☝️ time and from the beginning they where smooth and easy to work with, they made time for me that same day. My a/c unit broke down at 7:45, I called them at 8pm they were at my house at 10pm ready to take on the task ,after my one call they went out of their way above and beyond. The technician A.J. Was so well spoken and knowledgeable about the work that he basically explained it to me so clearly and gave me 3 good opinions. They executed the job with great detail and determination they finished in one day. It’s hard to find good work these days so I’ll be honest I’m a customer for life.Thank you 🙏 guys 💯!

Robin Sidwell

a year ago

Alex is always prompt and professional. Very thorough in his inspections and service. Keeps you informed as to what he is doing and any thing that need to be done. Good service is rare, great service is almost extinct! Thank you Alex!

Rosario Diaz

a year ago

Alex Valencia came to inspect air conditioning and gave me the option to fix or get a new system. I opted for getting a new system and he helped me with the application process to finance. He explained every detail of what I was getting and the technicians Earnie and Brian came the next day to install the system. They were all very friendly and explained everything about the system and how it works. I am very happy with the outcome. Thank you!

Mike Weiner

5 years ago

BEST really is the best! I spoke with Mike and he assured me he'd be able to resolve a clogged kitchen sink that had already stumped me and another plumber. Sure enough, Mike was able to unclog the pipes and gave me recommendations for how to ensure the risks of it happening again were eliminated. I will always be hiring BEST.

Scott Baschak

2 weeks ago

Should be called WORST Air Conditioning Service…Bought a new AC unit which they were trying to high ball me. After discussing with the sales rep, we agreed to have a dapper added to my daughter’s room. When they went to install the unit, they did not install the needed dapper. On top of that, they installed the unit in a direction different than my other unit so I can no longer use my side yard as they put it up almost against the wall. Made no sense. I had to call the company TWO Different times for them to come out and finish the job. On top of all that, they broke my drywall where the attic access is and despite them saying that they would fix it, they never did. Now the biggest complaint - they needed to do their final inspection and guess what? A day later, the system is not working. Called the company and they said they had nobody who could come out until a day later. Horrible company, wouldn’t recommend to anybody.

Jaime De La Paz

a year ago

Best Air Conditioning Plumbing Repair has been extremely helpful in my current AC and plumbing situation. Alex has been helping with my AC problem and showed up early. They have also helped with plumbing and are a high-quality service.

Pamela Baker

a month ago

Since all of these triple digit Temps we started trying to help our older air conditioner by using fans and misting water to help stay cool. We had our older air conditioner and attic checked for any issues. However, you just can't prepare for the heat we've been having. So for about a week we keep feeling the inside temperature rise. Friday July 21st, 2023 I called Best Air Conditioning and Alejandro Ruiz came out the same day and he found the problem. My air compressor is leaking. I love his honesty and professionalism because he said just because they fix it now it could start leaking again in as little as a couple of years. My husband and I decided to purchase a new air conditioner with 10 year warranty. We were also able to have the install the very next day on July 22nd, 2023 between 2pm-6pm.On Saturday July 22nd, 2023 at 1130am I received a phone call from Ernie Lara a Best Air Conditioning Technician (Installer) asking if would be okay to come earlier and I was overjoyed. They got to the house and got straight to work and they were done quicker than I thought it would take. Ernie and his team very professional and nice ensured that the temperature inside the house was lowering before leaving our house.This company really does care about their customer's and we are so grateful that they came out to help us as quickly as they did.If anyone is having a problem with their air conditioner, Call Best Air Conditioning because they want to help you and not break your wallet!Thank you again to Alejandro Ruiz, Ernie Lara and their boss Robert.

Ahmed Abuabdullah

6 months ago

They're good at explaining what needs to be fixed and why. They lay down options for you and you could choose whatever solution that works best for you. Their services is great, and keep working with them for any air conditioning or plumbing repairsUpdate: installed another unit, AJ was quick to be here, and Julio and Ernie installed a whole new unit in the same day and got it done in a few hours, I was impressed on how quick they did

paul laroach

5 years ago

We had a problem with our thermostats, Robert came out and took care of the problem. He was extremely professional and took care of all our concerns. He was great about explaining everything he did and answering any questions we had. This is a new home for us, he arranged a checkup for our heating and plumbing systems in the house. Because of the age of the house we decided to replace our hot water tank with a tankless hot water heater. James and his assistant came out the next day and installed the system. They were also well informed, professional and great to deal with. They answered all our question and cleaned up everything before the left. This company was a great find for us. We would highly recommend them to anyone, they are professional and a pleasure to deal with.

charley rooks

8 months ago

I called Best Air Conditioning and Plumbing and Dustin came out to see what was going on with my water heater. Dustin’s expertise is far better than any technician I have ever had here from any company. Dustin knows his Sh*t. Not only did I get my water heater replaced but I put a whole new water softener installed. My new system is awesome very professional job on everything. And I also had Best Air and Plumbing put two new HVAC inits on my roof. AJ was my technician for that job he was awesome also. Very professional job also.

Jody Fletcher

6 months ago

Mike and Preston, we're outstanding! Most excellent team and service.

Jasmin Quinto Solinap

a year ago

Eric has been excellent! He has given me different options on how to make my system work more efficiently. I will definitely give him a call when I’m ready to do some improvements on my AC/heater system.

Alec Bennett

7 months ago

Robert did the best work ever!! I couldn’t be more happy with the finished product. Super professional and knowledgeable, would recommend to anyone.

Karen Durden

11 months ago

It is rare for me to do these surveys, rarer still when I haven’t used the product; but I had such an outstanding experience with Daisy(??) in Finance that I was compelled to comment. If Daisy is representative of the quality, knowledge, and service throughout the company, then I am sold. I was following up on a matter for my sister who was traveling, and Daisy was supremely helpful in a) finding the proper account, b) patiently explaining the situation to me, c) offering options in simple terms that I could understand, and d) making arrangements so that it was easy for me handle and resolve. Truly, consultative service excellence in every way. Thank you to Daisy (my apologies if I have misspelled her name). Thank you for your time.

MzVikk

2 years ago

David was an awesome tech—diagnosed and fixed the problem with my A/C unit easily. Super friendly and professional, he answered my questions as he worked. He also advised me on maintaining my current unit and upgrading to another in the near future.I will definitely give BEST a call 🤘🏾

Devan Elson

7 months ago

Wow, when they say the Best they don’t just talk about their company themselves but the employees that work there are top of the line!DUSTIN came to me in a time of need I’ve had multiple issues and had multiple company’s come out and “pop and go” but Dustin took the time to be through, clean, informative, and not only did he describe what’s a potential issue he showed me exactly what he was describing and little did I know pipes require maintenance! Dustin and his team performed a full home Jetting to clean and descale my pipes so I don’t run into these back up issues time after time, I will only be using BEST form now on!They can do it all!!!!

Eddie Fickett

5 months ago

AJ Came to do an heat maintenance helped us out a lot and maintained the units. They also installed the units they’re amazing. Have worked great.

Kerri Comings

4 years ago

I have been using Best AC and Plumbing for years. Robert and the rest of the team have always been professional and knowledgeable. I never hesitate to refer them to anyone who needs their services because I know they will taken care.Not only do I use BEST for AC/heating I use them for plumbing. They are always great to work work. Send reminders of appointments, call when they are on the way and do the job correctly and efficiently.

Karen Lee

a year ago

Best is the Best. The office staff is courteous, every service tech is #1. They arrive on time, they are considerate of my property, they clean up after themselves and all with a smile. They treat me with kindness and respect. Their installations are done with expertise and every project they have done for me looks and performs great. I won’t call anyone else.

David Mann

2 weeks ago

Our service tech was Mike.He was very polite, professional, knowledgeable.Checked out our A/C unit and immediately found the problem .Fan blower was shot and 2 capacitors needed replaced.I will definitely recommend this business.Thanks Mike and Team.

Kristin Tordoff

10 months ago

I was so fortunate to have Mike respond to service my drainage needs. The problem wasn’t easy to solve, but he was determined and didn’t stop until the tub drained with ease. Mike and his services are much appreciated!

Chris Buckley

2 months ago

First encounter with Best Air was Curt, the tech who came out and quoted us the 2 complete replacements of our a/c split systems, was very professional which helped in our decision (price too) on going with this company. They literally came out the next day and replaced the 2 outdoor and attic units within 6 hrs. Thanks to the installers Brendan, Lenny, Christian, Brian, and Ernie. They all work together, like a well oiled machine. I will definitely be using them again for any future plumbing or a/c work.

Dwight Solander

a year ago

Business is very responsive, informative about arrival time. The tech, Jason, was extremely friendly, fun to talk to, and very efficient in his work. I would highly recommend him and this company. Very satisfied with this service.

Andy Carpenter

a year ago

Alex handled business and helped in all aspects of my AC and heating. Wasn't afraid to tell future problems could be minimized via his companies service. Fantastic!

Bill Parker

9 months ago

For H/Vac repairs and maintenance as well as Plumbing,Best Air Conditioning Plumbing Repair is the only Company I call.They are amazing....I totally recommend this company.With all the nonsense and disappointment's with others, I now have the best in the industry taking care of my Home.With specialist like Dave Pidlypchak on the team, they are winners...

CCVEGAS

3 years ago

Very happy with Best Plumbing and my plumber Nick. He was so professional, pleasant and very honest. I clogged my toilet with a hair spray cap and he found he didn’t need to camera down the drain, saving me money. Nice to have a honest plumber who also does a great job, putting on a new toilet too. I will be calling Best Air Conditioning and Plumbing again.

jo jo ventura

2 years ago

David came out and gave excellent service! We called this morning and they arrived inside 2 hours! I was surprised tgat they could not only arrive diligently, but David took care of our problem immediately and now we have a Cool home! Thank you for your excellent service!

Selene Magas

a year ago

Alex is the best ever! We got approved for new ac unit same day install. I can’t say enough about how amazing this company is!! Highly recommended an I’m a lifelong Vegas local. I have never had such a great experience with an ac company. Everyone call them right now!!

ThreeKidsInLasVegas

7 months ago

The technician, Dustin, was very professional.
He explained the process and steps he planned to take to resolved the issue.
Dustin, is a very pleasant youngman to work with.

Anirudh Polagani

6 months ago

I was shopping around for complete unit. Alex from sales came to home assessed and provided the best estimate. Later Lenney and Baylen installed the complete System professionally and did the wonderful job. I really recommend to anyone who is looking to install or repairs.

Ryan Glass

2 years ago

Great place David helped us get a new system installed, Best AC is very professional, I would have given 5 stars but the install had problems and started leaking from the drainage pan. I called Best AC and sent someone to repair the damage the very next day. Any damage caused from the install is covered by them.

Jamilla Thomas

7 months ago

Absolutely LOVE them. They have 5 stars for a reason! I will admit, they are on the pricier side but there’s a reason for that. You’re not only paying for the product, but the service as well. Everyone I’ve spoke to is so polite and this company has incredible communication skills. Unfortunately a different HVAC company screwed me over, but BEST Air was here to save the day! The technician stayed at my apartment all day after he did his initial diagnosis and realized I need a whole new unit. The unit was installed within hours! They also partner with a 3rd party company to allow financing options which is great as well. I’d give them 10/5 stars if I could. Pleasantly surprised with this company!

Mark Cainglet

2 years ago

Alex our Tech was very kind and Courteous. He checked our air conditioner and found the the drainage pipe was not connected and suggested that he come next day to install the pipe. Suggested a few maintenance that can be done at a latter time. For now we will have our drainage pipe installed. Price was fare and overall Alex was very helpful with our scheduled appointment and did his job very well. Would recommend to friends or family members.

Tré Norman

3 years ago

I had an old water softener that overflowed on me, and I called BEST Air Conditioning Plumbing Repair because they were one of the closest plumbing companies I could find. Following my call, I got a call from Mike, the technician, who notified me that he was about 25 minutes away. He arrived on time, diagnosed my issue immediately, and shut off the water softener. My softener was obsolete and of no use, so Mike explained to me some of my options. I could tell that Mike was passionate about the products, and that made me feel like I was talking to a professional who knew more than just a thing or two about plumbing. Long story short, the very next day Mike removed the old water softener and installed the Hardness, Taste & Odor Removal (HTO) system. I am looking forward to the results of this new system, but I am equally thrilled about the service I received. Mike is going to be my go-to-guy for the future. He knows his stuff.

JoAnna Reece

7 months ago

Zach came out and helped us with the plumbing for a remodel. We were impressed with how thorough he was. We're happy with the work that was done.

Ketty

2 years ago

The best in the trade. Very knowledgeable, professional, and very clean after they finish the job. Very happy with my experience with them. I'm recommending them to anyone who needs to repair or replace their unit.Update: 12/14/2020 Today I had My Heat maintenance checkup with Jason and he was very thourough. He made sure to check everything for me. He was very courteous and professional. Please keep up the great work and thank you so much, Best!

Angella Medrano

a year ago

Very helpful and infomation!
Alex V was patient and explained everything in detail. Gave me a complete breakdown of the quote. He was super professional and I appreciate his time. Thank you!

Maria Moore

3 years ago

Cannot say enough good things about this company. We called them on an emergency when our AC went out in the middle of summer. The service tech, Robert arrived within a few hours and got our AC running again. Robert was very professional and knowledgeable in his field. We also used the same company to check our plumbing, mainly our water heater before it gave out, as it was nearing its lifetime. Mike S. performed a thorough plumbing inspection, answered all of our questions, and presented us with different affordable options to replace our water heater (he went above and beyond on getting us a discount). Mike was also friendly, on-time, and was very knowledgeable. We're very happy with the services provided, and we're now a loyal customer.

Jennifer Molina

11 months ago

Great tech, he came out, identified the leak and he even showed us why the previous fix from another plumbing company (through our home warranty, only 2 years ago) was shoddy work. Definitely recommend!!

Douglas DeHart

2 years ago

Michael, Brendon, and Taylor were extremely professional and responsive. Even though they encounter unexpected difficulties, they work well past the time allotted to finish the job in one day. My 83 year old father supervised the work and I have had previous contractors walk off the job because of him. He said this was the best company he has work with.

Tom Flickinger

4 years ago

I had a $49 coupon for a check of my home air conditioners (2). Called and received an appointment in two days. Matt the technician arrived as scheduled. He was great; very courteous, thorough, informative and efficient. He made several recommendations to improve my system. Couldn't believe I got all this for $49 !

Dan Whitcomb

2 months ago

My technician Diego showed up on time, was very professional, and got my air conditioner back up and running in no time. 10/10 would recommend to all my friends

419yesenia Saldana

3 months ago

Thank for the help curtis he made sure we were talking care off and help us as we needed very professional thanks

dan lamb

a year ago

We had a condenser installed by our home warranty the year before and it stopped working this summer. A quick search on Google led us to Best, who we saw had great reviews. David came out that day and found that the air conditioning unit was not installed properly, and that a part of the system was seriously deteriorated. They came back out the next day and took care of all of the issues. The air conditioner has worked perfectly since then. Thank you Best! I will be sure to recommend them to my friends and Family!

Jiriane Avallone

a year ago

Good job BEST Air Conditioning Plumbing Repair.
Here's the before and after photos of their work.
👷🏻‍♂️👍🏾👍🏾

Lisa Ulrich

a year ago

I am very satisfied with Best Air Conditioning Company. Mr. Kyle Buckley was very thorough with the work. He took the time to explain the issue with our air conditioning unit and his recommendation to fix the issue. I will recommend this company.

Judy Regelin

a month ago

Fernando & Ryan
Very expensive however I would rate employees as a 10 for sure

Jessie Trumbo

11 months ago

Mike, Brandon, and Gerardo are absolutely wonderful! Mike explains everything very well, and is extremely thorough. They have great attention to details!

David Norris

3 years ago

I walked into my garage the other morning to find water cascading from the top of our 7-year old water heater, which had apparently corroded to the point of failure. I called BEST to report the problem and they had a technician at my house in under 4 hours. Mike was extremely professional and courteous and was able to explain to me the issue and offer several courses of action. We opted to replace the water heater on the spot, which he was able to complete in under 2 hours. I felt that he was honest and straightforward with all of the information that he provided me and allowed me to make the best decisions based on my specific situation. His work quality was top notch and he even cleaned the area before departing. I would definitely recommend Mike to anyone needing plumbing assistance.

Brian Rosenthal

3 months ago

Preston, Serenity and Fernando were all so incredible!! Highly professional and efficient with their performance!! Price quoted was the lowest out 4 quotes we received! Some of the quotes were ridiculous and we appreciated Best’s sense of straight forward, no BS attitude of the most sensible way of repair 👍👍👍👍👍

Rebeca Easterling

a year ago

Johnny came out to do the plumbing maintenance checkup and was fantastic. He was polite, professional, answered any questions, and gave us a complete summary of what was good in the house and what we needed to look at fixing.

Cynthia Sargent

2 years ago

Just bought 1962 built home. Mike came by and helped upgrade heating and AC, water softener & conditioner, water heater! He did the BEST job!! He made the process so easy and he is very professional! Highly recommend!!

Jazzy Marie

a year ago

I just wanna say Janelle was so helpful and gave me all the information I needed . She was very professional and answered all my questions definitely going to be getting my AC fixed because of her ! Thank you 🙏

Alyssa Reece

7 months ago

I was super impressed with how professional and courteous they were. I will definitely use them again!

Kyle Parkson

4 years ago

Robert was very nice and very professional. He was able to give us all our options with the prices. He did a great job of laying out the pros and cons for each and let us make the decision on what we wanted to do. Robert answered all of our questions and was A pleasure to have in our home. We will be requesting him for our future service. Thanks for coming out so fast.

domonique rodriguez

2 years ago

Highly recommend from professionalism to the quality of work. Evelyn answered the phone and she was really helpful and had gotten me in same day. The technicians who came out were also very understanding and thorough with their work and got me up and running same day. I’m glad BEST was able to provide the service they did as quickly as they did.

Suzanne Helfman

8 months ago

Gas line to the range repair. 1979 gas line elbowing out into the room which didn't allow the new range to fully slide in place. With a few adjustments the gas line was moved and the range no longer sticks out 3 into my kitchen.Technician was wonderful. Very thorough, explained everything, completed the job quickly, and did a great job cleaning up after. Professional, knowledgeable, skilled, and friendly.Not only all that, but they came the same day I called. Within a couple hours. Service like theirs is hard to come by, I'm glad I found them.Huge thank you to Best! I'm sure it's a normal issue in your world, but you saved my world today. The sticking out and 3 gap in the back drove me bonkers, lol. I can't thank you all enough.

Tyler Stoudemire

11 months ago

The customer service was great! Dayzjah helped me with my payment process and was so very helpful to me in a stressful time. It was a very pleasant process!

Ellie K

3 weeks ago

Great service and people and they do quality work at a good price. Will use them again!

Brian Sauls

2 months ago

I had a problem with my water stiffens. It kept being at me, but I couldn't find the error code on the web. I called Best, who installed it, and they sent Fernando. He was extremely courteous and personable, answering all my qt questions, and he took the time to explain his fix.I'll definitely keep using them.

D.R Ford

2 years ago

Robert was very friendly and professional, he was also respectful of my property. He explained the problem with my AC and is very knowledgeable. He fixed the issue and provided insight on how to continue to keep my air and heating systems up and running. Will definitely use Best Air again for any of my additional needs.01/16/21 (Heating unit inspection)Jason Lobo was super professional, he addressed all my questions regarding my heating unit and any additional items I was not aware of in my home. Jason, exchange my filters and shared some best practices to improve overall air quality in my home. I have been very pleased with Best Air so far and I will use them again.

Jay Weisman

2 years ago

These guys are great! From the estimate to the installation - they know what they're doing and really strive to make the experience the best it can be. Our AC died and needed a custom part, so David walked us through the estimation process, outlined what we needed and what it would take to get, and then install the part. The installation crew - Brendan, Ben and Manny - were personable, super-professional and went the extra mile to not only get the job done, but also to make sure we were happy with the results. Thanks so much guys! It was a great experience all around.

Ney D

2 years ago

Very Unprofessional!!This is a SCAM compay!!! EVERYTHING WAS GREAT BEFORE THEIR ARRIVAL! Original calling for AC tune up, then the tech came and did an okay job on that (my AC was running good since its quite new, but he quoted me for a bunch of problems which cost about $700 to fix). I did not agree on the solution but did bought the maint package that they offerred (this is another issue- its $19.95 a month and have to stick with them for 2 years, if not you will be charged $200 for cancellation even though you are not satisfy with their service). Anyway, the maint package included a free plumbing inspection so i went ahead and scheduled it. The tech came for plumbling was even worst!!! I DID NOT HAVE ANY PROBLEM IN MY HOUSE PRIOR TO HIS ARRIVAL. However, after the inspection, he quoted me for a $2500 invoice to fix the problems ( my house is new and Iknow FOR SURE those are not problems which could cost $2500 plus I just installed the water softener for about 6 months, so its branch new pretty much). After the inspection, I did not agree on the invoice so i said i would pass on it. And the same day!!! After he left, my water tasted very salty!!! I knew he must did something to the water softener so I called and spoke to the manager. He told me that was conscidence?!! But it was working good before he came?!? Alright, fine, one thing might be a coincedence, next thing, the same day, when i took shower, there was no hot water!!! ( and since i bought this house, I NEVER EVER HAVE THIS PROBLEM BEFORE,but yet out of sudden, right after his inspection?!). So everything started falling after his visit?! Trying to call the manager but no where can be reached!!! This is not okay to do business with no ethic like this!! Very disappointed and now I would not feel comfortable ever for them to come to my house anymore ( who knows what else they gonna break to try to get client's money). And of course, when i tried to cancel the annual maint package, they wanted to charge for $200 cancellation!And plus now i have to spend money to fix all the problems that they left behind?!! So BEWARE EVERYONE, BEFORE YOU CALL THIS COMPANY!!!Updated on 7/19- Even with all the incidents happened, I would say that this company is at least pretty good at responding to customer. The manager contacted me and offered to come to the house and take a look at the problems. However, I denied the offer since I have already called another company to take care of it after all that happened (sorry, I was not feeling comfortable at the time for them to come after all the hassles). In addition, he also waived the $200 cancellation charge after the discussion. Thanks for at least taking care of this!!

John Thornton

6 months ago

Great company, Mike was very great with punctuality, quick service and did a great job explaining everything

Travonna Conway

2 months ago

Nowadays, everything is word-of-mouth and someone referred me to this company and trust me, if you’re ever in need for any repair that has to do with your air-conditioning, heat and much much more, this company will take care of your very need and we all know that when Vegas gets hot, it gets hot and when it’s cold it’s cold. Make sure you ask for Raven. She’s very attentive and proactive with her customer service.Thank you again Raven for all of your help. We would definitely recommend you to the world.

C M

10 months ago

I am very happy with the professionalism, expertise and efficiency of BEST. I like how they listen as we explain issues, schedule us for repair and then follow up prior to our appointment confirming they understand the issue, and then identify who will be arriving, and even sending a link (like Uber) when the person is within 30 minutes of arrival, Our toilet had been running and needed a part replaced. Levi came out this afternoon, quickly identified the issue as well as the fix. He was professional, definitely knew his stuff and was patient in answering questions. It was obvious he enjoyed his job. Thank you Levi!

Favio Macias

2 days ago

ROY WAS MY TECH WAS FAST AND KNOWLEDGEABLE THANKS BEST.

Ray Lizotte

2 months ago

Roy did r work n was great. Professional n on time

Bryan Corsetti

2 years ago

Matt showed up on time, gave me a courtesy call and even waited for me to get home after he had already arrived. Once inside, I explained to him my concerns and he was able to address them and fix them right away. I expected a huge bill and it was a fraction of what I expected. I like to understand exactly how things work and why, and not once did I feel like Matt or his employer we're trying to Swindle me out of money. He explained every single step, gave me some ideas for other upgrades down the road and after I told him that some things are out of my budget he said that's no problem and dropped the subject. Which I can appreciate greatly. I'll definitely be calling them for my next repair need

70screw Adult Talk Show

7 months ago

My family and I wanna thank the team at Best for professionally repairing and clearing our sewer lines, we especially wanna thank Mike Scavetta!!! From day one of two he analyzed, worked every tool snake he had in his van, it was a real mess, he even got back up for day two, we are flowing smooth. Thank you Again for a truly awesome experience.

Jena Hess

3 years ago

Last week my AC was serviced by Ryan. He did a fantastic job. What I appreciated most is how courteous Ryan was toward my grandfather. He took his time to answer all of his questions and didn’t mind repeating himself multiple times. I even received a follow up call after the service was completed.

Blake

a year ago

I needed a water softener installed at a new house and had a problem with a shower. Mike from Best Air Conditioning and Plumbing inspected the situation and provided an estimate for the work. He was very thorough in explaining the issues and walking me through the options. He wasn’t pushy at all and was very friendly.A week later I had an issue with a toilet and he came to take a look. Again he walked me through the options and then took care of the problem very quickly. I don’t like having plumbing issues but I feel very comfortable knowing that Mike will always take good care of my problems.Update: Since my initial post a year ago, I have used Best Air on a few other occasions and I continue to be very pleased with their service. This week, Sean repaired a leak in my water softener, and he went above and beyond to provide the best customer service possible. The high level of service from Sean and other workers on the ground reflects strongly on the culture of the company.

Nathaniel Bowens

2 months ago

I called and I believe her name is raven helped me she was very knowledgeable and made the whole process very easy and pain free, everything from the customer service side to the install was amazing, and the response time was the same day! Good job Raven and the whole team!

Art Garcia

2 years ago

BEST Air’s technician, David, was extremely professional and informative while preforming our yearly furnace maintenance service. He provided a detailed report of his service with photos. He also addressed any potential issues that might arise in the future.

PJ Henne

a month ago

We had a somewhat complicated plumbing issue and Fernando and Arthur got it figured out! We are very grateful for their expertise!

John Woodruff

a year ago

We had Mike and Brandon take care of our plumbing issues and install a whole home filtration system. Mike is EXTREMELY knowledgeable and was able to address all of our needs. Brandon installed everything perfectly and was very nice and professional. 10/10 will be using their services in the future.Shout out to Janielle and Anthony for doing an excellent job on our AC install! Janielle was able to find the right systems for us at the right price. Anthony not only replaced the ac units but made all the connections look very clean and professional.

Shane Risolio

4 months ago

Mike did a phenomenal job installing our new hot water heater. Thanks to him we will have peace of mind for our hot water for years.

Speedracer #96

a year ago

Amazing company. Same day service, diagnosed and fixed our plumbing issue right away. Mike was very professional and super friendly. I won’t go anywhere else for plumbing/air conditioning needs. Have used them many times and always get the greatest service.

Steve F

a year ago

The service received from these guys was amazing! From the initial telephone scheduling call to the skill of technician I would give 10 stars. They troubleshooted the AC and identified the issue and the repair was made the same day the service call was made. Juston the technician had booties on his feet in the house and explain things in plain English. You guys rock! Also thank you to Jason for helping me get this fixed the same day the appointment was scheduled.

Angel Penaloza

a year ago

James provided a great inspection. Very thorough and patient with all my questions regarding the quote provided and process to replace my AC unit.

Bryan Glenn

a year ago

Mike and Zach assisted with replacing our pressure reducing valve. The service was fast, efficient and professional and I would recommend their team to anyone.They also installed my shower head and it is running amazing!I look forward to using their other services in the future!

Katie and Sean Zuhlke

2 years ago

My family had the unfortunate experience of having a/c issues during summer time in Vegas, fortunately BEST Air Conditioning and their service technician Ryan was able to make the repair process and GREAT experience. Ryan was quick to respond, quick to diagnose, knowledgeable and very professional. I highly recommend using this company and ask for Ryan!

Kate Crawford

2 years ago

We've had multiple techs come out as we have had this company do a lot of work in our home. Both Mike and Alex where the main guys who explained everything and worked within our budget to get what we needed! We had a whole new AC and filter system installed as well as new ducts and we are now working with the company to get a tankless water heater, water softener and filtration system.They have been super professional and all the techs that have come by to do work have been amazing!We will continue to use this company for all our AC/heating and plumbing needs!While they aren't the cheapest they are 1000% worth every penny!

Jackie Barlow

8 months ago

Brandon and Arthur were very professional while being here to replaced my 3 old toilets, they were able to answer all of my questions and Brandon was always very thorough and even gave me advise for the future of my plumbing. Highly recommend!

Emerson Nuñez

a year ago

We had just an AC check up done at our home and Alex was very knowledgeable and a true professional. He explained everything he was doing and some of the maintenance that my system could benefit from to ensure everything is running smoothly and efficiently. Pretty happy we went with Best .

Angel Gomez

3 weeks ago

I called in and spoke with Martha, she was very reassuring and got me on schedule right away. She had great customer service!

Brendan Petersen

3 years ago

Our repairman Brendan was great when servicing our AC. He came in got the job done quick & now our AC is back to blowing cold air. I would recommend Best Air conditioning plumbing repair to anyone for their AC repair needs. Great workers , fast response, and great quality. Definitely will be requesting Brendan next time i need a repair.

Raymond Danser

a year ago

Mike did an amazing job! Best BEST plumber in town. Our dogs approve as well. Thanks Again Mike!

Ryan Maddox

3 months ago

Job interview with dealing with everyone seemed so professional and courteous and very helpful and kind

rose martin

2 months ago

They are the best - Alexis’s is the absolute considerate,sweet person, and excellent in his knowing immediately the problem! I recommend this company 100 percent!!!!

Lianna d'Arcy

3 weeks ago

This company is a lifesaver. I have an infant and our A/C stopped working. I used the online system to schedule an emergency visit and they came the same day. This was the only place I called that had almost immediate same day service and took my concern about my baby overheating seriously. Alejandro was our technician. Amazing communication the whole way. He let us know when he was on his way and his ETA. He did a thorough inspection and walked up through the issues and took pictures. He was honest and tried to get us the best price for our budget. When we decided it was best to replace the entire unit they gave us the option to install the NEXT MORNING. I’m the meantime they loaned us a portable air conditioner so our baby would be safe and not overheat. I was stunned and I thought there would be a catch/extra charge or something. Nope! Our technicians who did the install were Lenny and Fabian and they too were great communicators, very professional, clean, and thorough. Not only did they lay down protection for our floors but cleaned up afterwards. We now have a new unit in less than 24 hours from when we called. I could not be happier with the service I received. I didn’t think companies like this existed and I am so glad to be proven wrong. This was an amazing experience, this company is truly the best, and they have secured a lifelong customer. Every employee went above and beyond. If you are reading this- Thank you so much!

Tommy A

5 years ago

My toilet started leaking and the plumber arrived and fixed it on the spot. I needed a new wax ring and the bolts to fasten it to the floor. They waived the service call fee with the repair as promised. The plumber was very nice and obviously knew what he was doing. I Highly recommend them.

Thomas Bilski

3 months ago

Had work done on an outside gas line! Awesome work! Mike S. was a pleasure to work with. He was professional through out. Extremely helpful. We will be calling them for our next project. Highly recommend for your next project.

Elizabeth Kline

3 weeks ago

This company is the best service company I’ve had out at my home. They are always reliable and on time. Their office staff has always been so pleasant to deal with, it doesn’t matter if I call in or text them. Their technicians and installation team perform top quality work every time. I highly recommend them.

Abby Wright

4 years ago

Had a great experience with this BEST. Clayton came out and gave me a quote on replacing my air conditioning system. He was timely, professional and extremely helpful. I will definitely use this company in the future and can’t recommend them enough! Thank you!

Nate Mekis

a year ago

Alex Valencia from Best Air Conditioning had a good attitude, very friendly, worked quickly and answered my questions. Very professional. Best Air Conditioning has a high quality staff from the people to answer the phone to the technicians.

PlumFPV

11 months ago

Levi came out and took a look at a leak I had beneath my bathroom sink. He was very thorough and professional with how he handled everything from the time I answered the door to the time he got my plumbing fixed. I couldn't recommend a better company in Las Vegas than Best A/C and Plumbing. Their whole team was excellent from the start!

Jennifer Carey

5 months ago

Dustin was an amazing technician. He called and gave me a heads us on arrival times and when he got here he gave me all of the best options for my home. I will most definitely be calling him for anything else I need in the future!

Joeann Brown

2 months ago

The Technician Les was sent out to my home was, professional and easy to talk to.. He listened to what I had to say, and explained everything in a way that I could understand and gave me a great price. He also came to my home in a timely matter. Actually, it was before the time they quoted me so, and all it was a great experience, and I would call them again. Thanks Les

Megan Wilkes

a year ago

I had the pleasure of having Mike Scavetta and his associate Johnny replace my garbage disposal and I cannot say enough about how professional, friendly, efficient and thorough they were. They were well versed in their business and passionate about doing the job correctly. I highly recommend Best Air Conditioning Plumbing Repair!

Nikki B

4 years ago

Thank you guys for the help with my plumbing! Michael was very patient and thorough with me. He helped me understand my options for repairs and was very helpful and informative for explaining the whole job. I got a same day appointment, which was surprisingly convenient as I had pipes leaking in my walls that needed an immediate remedy. He also told me when they were on the way and made the whole process easy. Nick from the crew was also a big help. I was stressed out by the thought of water leaking in my house, but they made it easy on me. Now feel really good about their work and the preventative measures the helped fix to avoid future issues. I would recommend this company and will use them in the future.

Samuel Coakley

4 years ago

After a couple years of bad service going through home owners insurance I called Jason to get a quote on fixing our A/C. Within the hour I had Robert show up to take a look at our unit that was failing. Robert went over all the options and took extra time to make sure I was educated so I could make the decision. We decided not to repair our 18 year old unit and bought a new unit. To my surprise they were able to get a crane and put the unit in the same day. Clayton and another tech showed up and got straight to work putting in the unit. I am so happy to have finally found a company who understands the frustrations of a home owner when the A/C isn’t working. All three associates that came to my house were polite, courteous , and willing to answer all questions. If you need A/C, heating, or plumbing I would highly recommend calling this company out. I will be a forever customer with the customer satisfaction I received.Thanks again Jason. You and your team are awesome.

Lori Vece

a month ago

Robert and Mike were wonderful! They arrived within an hour of me calling, were extremely professional and explained everything they did. They went above and beyond! I highly recommend them.

Austin Brenner

3 years ago

I'm going to keep it short and simple. These guys are great! From the office staff to their technicians. Robert (A/C Tech) & Mike (Plumber) were so great to work with! They we're very down to earth, knowledgeable, and cost effective techs. They allowed me to walk around with them through their whole inspection telling me what they were doing and how they measure their test. This way I understood what their recommendation were and why I should do them. Our house is going to be a rental in the next year or two, so we were able to break repairs down into categories. Immediate to prevent catastrophic system failures, future preventative maintenance, and long term right before the property goes up for rent to prevent any major systems failures and unwanted calls from tenants in the middle of the night. As long as I live in Las Vegas, these guys are the only ones I trust. I Recommend to anyone who is looking for rapid response, honest, and superior workmanship!

Victoria Estrada

a month ago

Dan provided excellent service. Very intelligent about this craft and communicated so well with me! I highly recommend him and this company.

jim wirth

6 months ago

Both Fernando and Arturo were both so pleasant easy to work with and extremely patient explaining every step of the way. Would give both ten gold stars but only went to five. We told them thanks numerous times but please pass along our gratitude to both one again !!!

fely fely

7 months ago

Mike , Fernando and Arthur are excellent workers. Very friendly, accommodating and hardworking employee. Asset to the company.

deltavictorious Bruce

3 months ago

Levi arrived expeditiously, worked furiously and with speedy results. I am incredibly satisfied would highly reccomend

A Whisler

2 years ago

Highly recommend BEST. Our agent Alex V was extremely knowledgeable, helpful and friendly, we will be requesting him personally for future work and visits. Have been in Vegas 30 years, Alex was one of the top techs I've ever had.

Grace Mcewen

a year ago

Alex from Best was able to come out with only about 12 hours notice and repair a broken AC unit in the heat of the Las Vegas summer. He was not only kind and understanding, he listened to my needs and had me up and running in no time. They will be our go to for our AC and plumbing issues going forward

Larry Halili

4 years ago

They carry the best name for this service business. I am a real estate agent in the valley and I have used BEST Air a couple of times for my clients needs . I can assure you they are the best, their technicians are professionals, well train and knowledgeable. Their Office staff are pleasant on the phone when took my order, top customer service, great pricing, great reports, and techs are always on time. I trully recommend. Thank you for your great service.

Melinda Esau

3 months ago

Fernando serinity Arthur Preston and stone came to the rescue! Whole house water repipe and new water heater, washer box. They were all professional courteous and very respectful and they clean up after themselves I am so happy I went with the BEST.

Steve

4 months ago

Zacharyr was great! The problem was obvious, the sewage backing up to the bathtub. Zach gave me a break on the price. He ran the snake down the maintenance cleaning pipe out in front of the house. Afterward he had the camera looped down the pipe and showed me the problem, roots growing within the pipe. I will have Zach back later on and for any other plumbing down the road.

Tony Vegas

6 months ago

Mike Scacetta was our plumbing tech. Did all the work on time and on budget.
Super courteous and pleasant to work with. Will have them out for more work in the future

Tyler Nelson

a year ago

My A/C had just gone out, and boy was it getting hot! I went to Google and had looked up “best air conditioning” and sure enough, Best Air Conditioning Plumbing Repair came up so I figured I would give them a call. I was surprised with how quick the technician responded to my call, showing up right at the beginning of the window that was given to me. Even more to my surprise the technician was a female, and yet she helped me so much throughout the process and was very, very kind and professional. Janelle definitely gave me a good impression of Best Air, and I’ll be sure to consider them again!

Cristian Calderon

7 months ago

Zach was awesome to be around, didnt make me feel uncomfortable and got the job done right and in a timely fashion too! Thanks Zach!Definitely would recommend to others.

Jonathan Cobar

5 months ago

Mike was awesome !
Took care of my water heater swiftly!! Even climbed up my building to check my air conditioner and almost got stung by a scorpion but it didnt phase him, amazing service !!!!

ali d

2 years ago

This place really is the BEST! Rob was so helpful, the techs that came out were absolutely amazing! After dealing with my home warranty company for over a month because they couldn’t fix my condenser unit this place was out there the next day with a new condenser and fixed everything and gave me air (after a month of not having it in the dead heat of summer) shortly after my AC was repaired, they came out to fix a leak under my sink, they were attentive and on time and quick. Thank you so much to Rob and the rest of the team for simply being the BEST!

Yezi Xue

2 months ago

Mike S. was super punctual, professional, and helpful. He explained the issue and presented different options. He rebuild my shower faucet in 10-15 minutes and was very courteous. Highly recommend!

Cashelda Norman

2 years ago

I had a repair technician by the name of Mike from Best Air Conditioning Plumbing Repair come to my home, he was very professional as well as friendly. He called 20 minutes before arriving in addition to sending a text which included a picture of himself.I've always had very positive interactions with all the staff from this company whether it be front office or service/repair technicians.

Daniela Perez

5 years ago

I called best late at night because my water heater broke, not only did they answer but to my surprise they were able to send someone out within an hour. They were very professional and knowledgeable. They pulled the permit and replaced my water heater also cleaned u after themselves without me having to ask them to. I am extremely happy with the service they provided and will be using them again in the future.

Harold Gallacher

a month ago

I’ve had GOETTL air conditioning, servicing my air and heater for quite a few years now. David Christian just finished servicing my air conditioner, and as always, he did an outstanding job going above and beyond the call of duty. He does great work and it feels like I’m just hanging out with a friend. Thank you.

Dustie McPherson

2 years ago

We had AC problems and of course, it was during what felt like the hottest week in the history of Vegas. Robert helped get us squared away very quickly and was very thorough with his explanation of the work being done. Great service, will definitely use again.

Ro Bot

a year ago

So my AC went out today and a quick Google search led me to Best air conditioning. Within a few hours they sent out my service technician Alex V (who is really hot btw). Excellent service all the way around! Really impressed and satisfied. He had me up and running within the hour. Do not hesitate to give them a call, we'll worth the money!

Calvin Harris

11 months ago

Sam and Jay are the best! They handled me with the absolute best service. I will be contacting them from now on with any of my HVAC or plumbing needs!

Desert Diver

a month ago

Called BEST because of the reviews and rating. I have a plumbing issue and my home warranty had already had a company come out to diagnose. I wanted a more reputable company to bid the work. BEST said they would charge $199.00 to diagnose the job, and apply the $199.00 to the job if I went with them. I let them we already had the diagnosis and wanted a quote from the Best plumbing company. They said they don't come out without paying the $199.Look at their reviews. The majority of them are from users that have only left 1 review, and that review was for BEST. Almost always when this happens, it is from a business buying reviews. I can assure you that they are not buying mine. They also are listed as an AD with Google which confirms that they do pay Google to be atop the list of plumbers.Be careful when choosing a company that charges you $200 to diagnose an issue. A quality contractor does not need to charge clients to earn the job.I did mention to them that I had all the details of the job and if someone from there wanted to talk about cost of repair to reach out to me. Nobody called back. I also mentioned that I had not issue paying the right price to get the job done correctly. My plumbing job is considered major and I do not want to cut corners getting it fixed.I reached out to 2 other plumbers that I recieved from larger construction companies. They had no issue providing a quote and scope of work....and without charging $200 to do so.Beware**

Myron “Mahalo Joe” Jones

4 months ago

Hot water heater had a massive leak. Water with rust filled my garage. Fernando installed my new water heater and answered all of my questions. I will call you again for the flushing of the hot water heater tank!

Wendy Walker

2 years ago

Alex came on time and quickly diagnosed the issues we were having. He thoroughly cleaned our unit and replaced the part we needed. We are now on a yearly cost affective service plan.

Leon Castle

a month ago

Brandon our tech did a great job in explaining and what he was doing. Great job!!!

Nathaniel Chang

a year ago

Found this company last minute, gave them a ring and scheduled an appointment. First thing that I liked was that it’s a FREE estimate and consultation. Alex rolled by first thing in the morning and assessed the issue and gave me a handful of different options (always a plus!). Found the reason why my master bedroom heater wasn’t working and ordered the parts. Arrived early in the morning and knocked the job out in roughly 30 minutes, in n out. Very professional company, gives you options, and very transparent. I’ll definitely be calling Alex out again when summer rolls around. Don’t hesitate on calling this company.

Chrissy Rodriguez

3 weeks ago

I called in during the extreme heat wave we had a couple weeks ago, I have a couple dogs in the house and the temperature was getting up to 95 degrees and only getting hotter. I spoke with Martha and she was able to get me on the books to have a technician come out and take a look at my system. She gave me an expectation on what the visit may look like when my technician arrives. Luckily not to long afterwards Crystal gave me a call with an ETA and sent my technician to my home. AJ was very polite and put on his shoe covers and quickly got to diagnosing. Sadly my unit was 40 years old and on its last leg :(. AJ provided me a price and spoke with his manager Robert who was able to work with me and my budget. I was able to get financing and got scheduled for install same day. I really appreciate the urgency and hard work from everyone and would gladly call them again and recommend them to my friends and family. Evelyn also helped me get my city inspection scheduled and taken care of quickly as well. Thank you BEST!

Christina Juliana

3 years ago

My air wasn’t working. I was so hot that I was beginning to have sympathy for the Thanksgiving turkey. Called Best Air, which I found on Google, and they sent someone out within the hour. Dave walked me through each diagnostic step and explained all of my options. He in no way pushed me into making one decision over another. I made the choice to replace my unit. Dave scheduled the appointment for the next day and helped me finance it before he left. Steve and Brendon showed up on time the next day, explained each step, and cleaned up the mess. They even scheduled someone to come out and fix the molding that had to be removed. I am more than pleased with the company and their technicians. Everyone was kind, polite, and knowledgeable. I would recommend them to anyone.

Dana Pizzi

2 years ago

Mike did a great job changing out our water heater. Came out right away and had the job done the same day. He also did a great job of explaining everything. Thank you. Would recommend.

Pamela Montano

2 years ago

Mike, is a very respectful and courteous young man. He is very knowledgeable in his trade. We were able to understand everything he did to fix our kitchen faucet. He also provided us with information for a future tank less water heater project. Great work. Great people. Great service. Price was on the higher side but it was worth it for the advice and individual attention to detail. Highly recommended!

Shawna Love

a year ago

I needed information about some outdoor plumbing and Janelle was more than helpful! Honestly, the best service I've had in a very long time! Janelle needs a promotion already!

Brenna Williams

a year ago

Mike was awesome. I needed last minute help with an emergency plumbing issue. He was very knowledgeable and explained everything that was wrong and what needed to be fixed. I will definitely recommend this company and will be asking for Mike as a tech again.

Tara M Brown

7 months ago

Fernando and Arthur were on time very polite and courteous. They replaced our main water shut off value and water pressure value. Also replaced 7 corroded sink values.

Richard Dean

3 years ago

David came out on a Sunday night and arrived within an hour of our phone call. He found our problem quickly and efficiently and even explained how we could get much better performance out of our air conditioning. We have used them for plumbing in the past and are very happy with their service! Highly recommended!

Bobby Brown

7 months ago

Mr Preston Freeman was hands down the best serviceman I’ve ever dealt with. Hebe planned the entire process from start to finish. He ensured we were completely satisfied with his work. He respected our property as if were his own. Mr Freeman is an absolute asset to your company.

J. Contreras

a year ago

Had work done by Johnny V. this morning and he was great. Good communicator and outstanding customer service. He went out of his way to ensure we had running water before leaving. Highly recommend him.

John Carter

2 years ago

Mike and Taylor came out and did an excellent plumbing job for my house today! They were concise, efficient, and clean. I would recommend them anytime.

Amanda Schooley

a year ago

We were having flooring installed including a powder room. When the flooring company made the measurements and the plan, they stated they could remove and reinstall the sink and toilet in the powder room. Come day 1 of install and they said they couldn't remove the sink. We called Best and they were able to send someone out that afternoon which meant no delay in the flooring installation. They also went ahead and booked the return appointment to reinstall them without us asking. All around fantastic experience and thr speed was so appreciated.

Roberta Chavez

5 months ago

My buddy used this company to fix his ac and Isaiah Hopkins did a very good job thank you

Dayzjah Thomas

2 months ago

I absolutely love BEST! I spoke with Dayzjah about my financing and she was extremely knowledgeable and helpful. She’s definitely an asset to the company!

David Pidlypchak

3 years ago

My air conditioner started making a noise and I wanted it looked at immediately. I saw the great reviews and called Best AC. I was very happy with Ryan who came out an hour later. Not only did he show me what the problem was, he fixed it so it wouldn’t happen again. Ryan also performed some maintenance on the system and it is working great! Very impressed with their professionalism and great customer care! Highest recommendation to Best!

Natalie Barban

3 weeks ago

I had a very positive experience with Best Air, their customer service was really outstanding, they were very knowledgeable about the products I needed. The repairs were speedy and correctly installed the first time. Will be recommending Best Air to friends and family!

Mike King

a month ago

Roy Camacho was great, at my house in a timely manner.
He answered all of my questions, and did a terrific job.

Shanel Macias

a year ago

I called best air and they were able to get me an appointment the same day. Mike came out and fixed our kitchen sink quickly and efficiently. He also gave me so much information. I’d recommend this company again.

JAMES PETRUZZO

4 years ago

We Used Best A/C and Plumbing a few Times and I must say they are Great. This Last Time Michael Came Out Diagnosed the Problem Made Suggestions to Fix and Replace what was Needed, The installation and Repairs were done the Next Day.Michael Came Back out 2 Days Later to Personally inspect the work Himself. Very Impressive!!I've Lived in Vegas for 39 Years and its about time a company Takes Pride in what they do and Values its Customers!!Great Job Michael!!

Justin Veilleux

a year ago

Mike did a fantastic job flushing our hot water systems, very simple process, very professional, great conversations, all around one of the best techs I have worked with, recommend asked for by name for residential plumbing needs.

Ronald Abate

4 years ago

They did a kitchen faucet replacement. After a rocky start and a few words with the owner, everything turned out super. Their scheduled appointment time was met, the work completed quickly, and the work site left in a clean and tidy manner. I would definitely use them again.

edgar guerrero

3 months ago

BEST air conditioning did an amazing job. They've working with me every step of the way when my air conditioner went out from sizing my air conditioner and getting it all in as fast as possible. The installers, tech and office staff are all cooperative and nice. I recommend best air and plumbing repair!

LaKeisha Rodgers

2 months ago

The person who helped us was Raven and she was absolutely wonderful and thorough. The service provided was quick, efficient and very reasonably priced. Definitely a life saver since summer is officially here!I will definitely use this company again, and recommend to others who need air conditioning or plumbing services.

Dafne Lopez

8 months ago

Truly Best AC has been great with me and my family, they always answer the phone, come out on time and get the job done right, wether it’s summer or Winter they’ll be there for you. The techs are always friendly, I recently had my heating system changed out, my technician AJ came out right away when he heard my heater wasn’t working he was very nice and always let me know what he was doing. Can’t wait to see AJ back out for my Air conditioning Maintenance. Definitely recommend them they are top notch and never disappoint.

Olympius Mcdaniels

2 months ago

Roy was my tech very professional explained problem very well thanks Roy. Will definitely always use best plumbing.

Myrna Winslow

2 months ago

Roy was amazing. I am so happy to be a cool clib member. Roy was great.

Ryan Decker

2 months ago

Jon O’ Brien came out for a regular HVAC service. They were on time, professional, and very knowledgeable. Great company, will definitely use them in the future for all HVAC and plumbing needs.

Michael Allen

2 years ago

Alex and install techs were on time, professional, cordial, and followed through with everything they said they would, including laying down plastic to protect our new carpet and wearing booties. They were here for nine hours, in the absolute worst heat of the day (115°) yet they were always polite. Very satisfied with our new Lennox system - but still suffering from sticker shock, to be candid. We've never had to replace an HVAC system before, so we weren't prepared for replacement costs. However, given the level of service and quality of work performed, and the fact that we were only without AC for one night, the cost is justified in our in our opinion.

Ceajoy sanabria

3 years ago

I called Best air conditioning at 10 am. They sent an amazing air conditioning tech by the name of David within two hours. David was able to diagnose the problem within no time. He went over the different options and my air conditioning unit was working within the hour. I am so thankful I found Best air and plumbing to service my unit from here on in.

Andre Murat

4 years ago

Matt was our technician for a loud noise issue outside air conditioner unit. He is thorough, calm, caring and problem solver. He figured out the issue was the fan hitting thick rubber casing... took a while, he was calm, collective, and thoughtful about the problem. Thanks Matt for doing a great job helping us and going the extra miles to explaining everything. You were awesome!!! Matt is an asset to the company . Thank you for hiring him. we are very satisfied with the services. 👍👍 Andre and Kim

Robin B

3 months ago

Mike’s been here before- he’s friendly, knowledgeable, and professional

Tom Cropp

5 months ago

Rick gave us exceptional customer service. He provided knowledgeable assessments, and the company worked with us to finance a needed new unit. I can't say enough about the quality of the transaction.

Enrique Recinos

3 weeks ago

Best Air conditioning Plumbing repair is simply the best! Responsive and honest.

Shannon Hearn

a year ago

Mike was phenomenal!! Fast, efficient & took the time to thoroughly explain several options that were in my benefit. Also educated me and suggested things to improve the longevity of my systems. Greatly appreciated! Thank you, Mike!

Jose Ruiz

a month ago

I highly recommend Dan from BEST A/C & plumbing repair. His professionalism, expertise, and commitment to customer satisfaction were exceptional. Whether it's routine maintenance, repairs, or emergency services, he has proven himself to be a reliable and trustworthy choice. I will definitely be using his services in the future and recommending him to friends and family.

Isabel Webb

a year ago

Samantha was super helpful. She took care of my needs without hassle. I’m really glad I was able to talk to her. I’ll definitely contact this company again for any repairs and questions. Thank you!

Joseph Collins

a year ago

Jason showed up on time for HVAC maintenance and did a very thorough job looking at every component. The HVAC system was a 2005 original system and was in poor condition. He explained the pros and cons of repairing what could be salvaged, but ultimately we decided it was time for a new system. He asked all the questions to minimize our cost and got us a military discount. We were able to get same day service for a totally new system. Chuck and John worked non-stop for 5+ hours and got it all done in one day. BEST even filled out the Lennox registration for the 10 year warranty. We'll be using BEST for annual preventative maintenance. Highly recommend!

Shirley Foster

2 months ago

Everyone on the team arrived early and got to work. They were knowledgeable and professional.

Vegas Strong

2 months ago

Roy is very professional would always use best plumbing for life will definitely recommend to family and friends thanks Roy for all your help and helpful information you provided.

Josh Morton

2 years ago

Mike and Brendan took care of our tankless water heater install, air duct cleaning and April air filter system. All a pleasure to work with. Highly recommend. Service continues to be exceptional with their maintenance (Jason and James).

Q Zuhlke

2 years ago

I wake up to my house being hot and the a/c making odd noises. Best Air Conditioning Plumbing Repair was able to send out a technician within the hour. The technician Ryan was very professional and knowledgeable. He was able to diagnose the problem and explain everything he found so I could understand. I trusted him recommendations and had a nice cool home that same day. I would definitely use them again and I would ask for Ryan specifically. 5 stars are well deserved!

Lynne Kato

5 months ago

We want to thank Best Air Conditioning Plumbing Repair for another excellent service! Our technician Robert is always a pleasure! Quick and efficient! We have been using their services for years and they always take care of us. We 100% recommend their services! Thank you!Addendum 3/21/2023Shout out to Mike for saving us! Our water heater burst and he worked late into the night to install a new water heater so we were able to take a nice hot shower! Thank you for being professional and easy to work with!

Christine Kauppinen

4 months ago

They gave me the best price for a whole new ac system.

Jemie Tellis

a year ago

Mike & Sean, my dad & I can not thank you both enough for your help today with repairs & maintenance on my parents townhome.
Mike & Sean we’re very professional & helpful. Thank you both again! Best Air, you have two outstanding employees!!

Miguel Quiroz

2 months ago

Fernando and Stone did a great job they were very friendly. They explain to me what they were going to do. I highly recommend.

Susie Fein

2 years ago

FANTASTIC RELIABLE HONEST SERVICE. My outside a/c fan stopeed working. It was so very hot inside my home. I called Best A/C and got a service call the very same day. Alex V came to my home, he was very professional knowedgeable and honest in his assessment. He did all the work and did a GREAT job. Don't hesitate to call this company for all your A/C Heating needs. Very honest. Susie

Michael Liko

2 months ago

Mike came out to help me through a plumbing/water crisis. He gave me a thorough explanation and walk through on what I should expect when it comes to the way water is supposed to drain along with just overall being a very knowledgeable technician. He definitely deserves some sort of recognition. Thanks again Mike for all the hard work.

Jose Duran

a year ago

Hands down best customer service ! I recommend. the lady that helped me was very professional and help me schedule me for the pluming issue I had and they did great. thank you Samantha!

bryan f

a month ago

Mike s did a great job, very friendly service.

Jon Wong

a month ago

Brandon really helped me out with what I needed and was one of the kindest souls I’ve ever met

Kamaria Osayande

3 years ago

Mike Scavetta came to service my maintenance contract plumbing. He was professional and personal as well as kind enough to discuss options for a water heater parts and/or unit replacement. I was very satisfied and recommend the company as the result of his technical caliber.

Keye Cunningham

2 years ago

This company is absolutely wonderful. I had Jason come out and he was very polite, helpful and friendly! He was able to answer all of my questions regarding my system and indoor air quality. Their staff is also taking the proper Covid precautions as he wore booties and a mask the whole time. Highly recommend this company due to their exceptional service. They care about their clients!

TLC Market Place

2 months ago

Roy was my tech. He fixed the issue right away. Very professional and knowledgeable. Would definitely use them again.

Kim C

5 years ago

I had an emergency plumbing issue on Saturday afternoon and within an hour James got over to the location to assess and fix the issue. I am extremely impressed with the service I received from this company. So professional, great prices and very quick service. I would highly recommend them to anyone comparing companies. Do yourself a favor and contact Best Air conditioning plumbing repair first!

Stephen Schryver

8 months ago

Dustin, was my first contact with Best Air conditioning and plumbing. He took his time going through my 35 year old home and found so many things that needed fixing. Things I take for granted that would have cost a ton of damage if left forgotten. Out of sight, out of mind!! The company was right on it with repairs the next day. Fernando, was my service technician, he was polite and friendly and went right to work getting my home plumbing fixed. Also they did a great job cleaning up after themselves. Thanks Best Air conditioning and plumbing for keeping my home ship shape.

Lora Kalkman

3 weeks ago

Called and ROY came over in half hour; immediately fixed two sinks. Very professional, nice, helpful- explained everything!

Betty Watkins

a year ago

4/12/22: Outstanding service from Alex! He is always great to work with and understands how to find solutions! Do not hesitate to call BEST for any of your AC needs. Office staff is always nice too.Robert was fantastic. Definitely would recommend them. Great work.

bin b

2 weeks ago

My failed air conditioner led me to search for a trustworthy repairer. With a score of 5 based on around 2000 votes, Best Air Conditioning Plumbing Repair was the one. A technician was sent out quickly, Michael King, he took every efforts in the heat to check every possible cause, and honestly reached his diagnosis. It took nearly two hours' hard work, the air conditioner worked again. Sincere thanks.Later I realized that I had some worries about my wires due to my environment. I called the company and the front office staff member was as patiently and warmly as the first time I called in to hire them for my job. with the same level of enthusiasm, she reported my concern, and quickly new arrangement was made, another technician was sent over. He patiently listened to my worry and explained the layout and did what could be done to meet my satisfaction.This company is truly one which strives for excellence before and after the service. Truly trustworthy,: from the quality of the work to the sincere attitude every employee has toward customers. The front office employee does consistently gives me a sense of warmth and confidence with, her professional care, responsibility and quick act to get things done.sincere thanks to all of you

Stephen Douglass

4 months ago

Awesome experience from start to finish. This company is the pinnacle of professionalism and incredibly knowledgeable. This should be the only plumbing/AC specialist in your phone book. Richard was able to address all my concerns and made me comfortable with the purchase of my new AC unit for the house.

Sharon Chapek

2 years ago

Had major plumbing issues plus found roots were growing in my pipes. Mike came out here, figured out all my problems and worked with me. Him and his guys came out did an outstanding job. They were professional, friendly and love my dog. Their quality and timeliness are awesome. This was not the first time I have used them. I found them 2yrs ago when my AC went. I remembered they said thet did plumbing also, so i didnt hesitate to call them for this job. Thanks again.

NANCI PRIEBE

7 months ago

Zak, Curtis, Julio, Ernie, Brian and Lenny the Best and greatest team EVER!! with providing necessary information with very professional skills!👏🏻🙏🏻

Anchi Novicic

7 months ago

Curtis and Rick were on time, professional, and very detailed. Explained every problem my A/C has, causes and expectancy. Would highly recommend these guys and their company!!!

Dominique Martins

4 years ago

David is the best technician I ever had at my house. He is so skilled , he fixed my heating problem on the spot. He is such a honest man who I felt confident with working on my new home. I consider myself so luck to have met David. He is my forever Best Air pluming repair.

Evelyn Rodriguez

11 months ago

Daniela was awesome! I called because my ac had went out and Daniela walked me through everything and what to expect for a technician to come to my home. Robert was the tech that came out and thoroughly checked my system and got me up and running same day! I would highly recommend this company for any service. Thanks best ac!

Andria Lobo

a year ago

I called BEST when my heater broke and wasn’t working this morning when I woke up and they promptly showed up within the hour. Jason had me back up and running in under 30 minutes. He was thorough in explaining exactly what went wrong and my options moving forward. Due to this breakdown I will likely be looking to replace the system before it gets too hot and will for sure be using BEST AC!

Johnny Nico

5 years ago

Had a drain leak that created some damage to the house. The ins company sent a demo guy to open it up found the leak Called these guys on Sunday morning. They sent Micheal who was on a call already He called me excellent person. Great vibe. He came in the afternoon and he was done by 1:45.Very satisfied with the level of service. Thank you

Patrick Hickey

3 months ago

My technician, Alex, was fantastic. He provided a courtesy phone call and showed up on time. No heavy sales tactics, did what he said he was going to do and explained everything to me. He made some suggestions and provided photos detailing his work.

Izamar Orozco-Gil

7 months ago

My shower was leaking so I looked around and gave Best a call. They were quick to get someone out to my house. Zach was pleasant to be around. I could tell he knew what he was doing and wasnt pushy about it. I appreciated his work and his kindness. Would recommend best to anyone.

leroy wordlaw

3 weeks ago

The Tech AJ thoroughly understood the problem and worked diligently to resolve.

Sarah M.

7 months ago

Curtis & Mike are great. Thorough & they took the time to make sure we understood what needed to be done. Great guys.

marlyn tordillo

3 months ago

When our AC broke down I immediately search on google to look on the company that will check it. I am glad that I chose Best Air Conditioning to check the AC and they did not fail me. Curtis did a great job on inspecting and explaining for the cost and replacement. Very knowledgeable guy on what he does. I will refer for friends and family just in case they need a company that will do the repairs or replacement. Thank you Curtis am sure the company you worked for are so proud they have you in their team!

Brendan Moy

11 months ago

Always great customer service with this company. Daniella and Julio in the office helped me schedule an appointment, answered all of my questions and had my new favorite technician Lenny Garcia at my doorstep almost within the same hour. My AC stopped working, turning my house into an oven. Thankfully these three professionals helped prevent me from turning into a roast chicken!

Kelly Weber

a year ago

We recently found ourselves without AC in 115° heat . I called Best and they sent a tech out within the hour. Khoder was the tech that came and evaluated the situation. Unfortunately we needed a whole new AC unit. Khoder assisted us with getting everything financed and the unit was scheduled for install the next day. Khoder and the techs who did the install and QC check were very professional, friendly, showed up when scheduled, and were very knowledgeable on the product. I give Best 5 stars and 2 thumbs up. I will definitely recommend them to all my friends. Thanks Best AC!

N. Paget

a year ago

UPATE 1/2022:We are apart of a maintenance membership and they caught a main leak before it became a major issue. Aron Plazola came to our home the next day and repaired our leak and installed a couple new toilets that we wanted to replace as they were aging. I recommend this company as they are professional, punctual and have helped us maintain our home. Aron was efficient, tidy and courteous.—*Previous reviewsRobert Maderick showed up early and within hours of our system not working. He diagnosed the issue with our unit and even fixed wiring for us that could have been dangerous since they were done incorrectly by the previous owners repairs. He got our air unit blowing out cold air in no time and was very informative and walked me through each thing he was doing and why. Highly recommend this company and specifically Robert. He’s a true, honest professional.Update:I had a couple necessary plumbing needs that required attention and I remembered the great experience before so I came back to BEST. Michael Burr helped us with our needs and talked to us about their maintenance membership so we joined. At our scheduled plumbing maintenance appointment Michael noticed our 10 year old water heater was in need of replacement. We agreed and Brendon Moy ended up installing a new water heater the next day. Brendon was thorough and professional. He kept the home clean by putting down plastic over our carpeting where he was working and all the way down the stairs (yes, our WH is upstairs, something the previous owners wanted when the house was built). Great work by Brendon!When it rains it pours of course. We heard a loud clanking from one of our A/C units. Dan was quick to respond and he told us what was going on with the system. We decided our 13 year old unit was in need of replacement too. The next morning we had a new unit meticulously installed once again by the expert installer Brendon Moy with the help of his coworker Clayton who also helped us program our thermostat. Their day was long and I have a better appreciation for the work HVAC technicians do. Our quote was flat and fair, they don’t upsell and no hidden charges. This company and all their technicians are quick to respond, honest, personable and professional. We are first time homeowners and didn’t know what to expect but they helped us along the way. What can I say, they are the BEST in Air Conditioning and Plumbing Repair!

Anthony

a week ago

Roy was my tech very great company will definitely recommend to friends and family.

Krista Hurst-Penney

3 months ago

Fernando and Arthur were awesome. Always happy with Best plumbing.

stephen palffy

5 months ago

Preston, Fernando, Arthur, Serenity, and Dustin were pleasant, professional, and quick. Did a great job.

Darcie Aggen

2 months ago

Roy was very professional great service happy to be part of cool club members thanks Roy.

Jose Perez

a month ago

John H. Stopped at our house to do a/c check up today. He checked everything and cleaned the outside coils. John is nice and talked to us about our ac issues and suggestions. John is very nice and easy to talk to.

John Ouyang

9 months ago

Heating system not working last night. Called BEST to schedule emergency service and less 30 mins, Got a text which the service tech, Sean Carroll, is on the way to our house. WOW :). Sean did a detail & quick diagnostic, and found a issue. In less an hours, we got a heating working again. Good communication & great service !!!!

Lawrence Christman

4 years ago

Very impressed with the service provided by Michael. He came out and fixed my broken drain for my shower and also fixed my bathtub faucet. The bathtub faucet is now a very smooth and effortless turn of a knob. The drain is 200% better than when I bought the house.Working 8 to 5, I thought I would have to wait for them to come out on Saturday. He came the very next day.If you are not sure which plumber to go with, do yourself a favor. Pick this one.

muthena maklad

5 months ago

I have used Best Air conditioning and plumbing for multiple jobs in my house. These guys are very professional, hard working and do an excellent job. For the latest job Fernando, Nick and Arthur were here all day doing multiple projects and finished it in timely and efficient manner.

Ryan Friesen

3 months ago

Curt did a fantastic job. Was very thorough, efficient and professional. Unit looks good and I'm confident in his assessment as to the health of my HVAC.

Ashley Wicks

a year ago

Mike was amazing he took care of all my plumbing needs and showed me how everything thing worked and what each of its parts was used for. The best part is all maintenance I may need is covered. I love Best Air!!!

Angry Monk

a week ago

Very pleased with our technician, Brandon… Very knowledgeable and highly recommend

Michael R

a year ago

Levi arrived on time and gave us a call 30 minutes prior as promised. He identified the problem and explained everything to us - we needed a Pressure Release Valve, as ours was the original one and had never been replaced. Levi is very professional, friendly, knowledgeable and kept us abreast of everything he was doing to complete the job. I highly recommend this company for your plumbing needs. We're very satisfied with Best Air Conditioning Plumbing Repair.

Nickolas Taylor

7 months ago

At first I was a little weary of a decision being since BEST was the higher bid I received. But they showed up prompt with a very kind and knowledged presence and took care of my project seamlessly, respected me and my property and even fixed a stubborn toilet just to show some customer appreciation. 10/10 would recommend and will have them doing my future projects!

William Batts

a year ago

Had an issue with my toilet flushing really slowly. Couldn’t for the life of me figure out why this was happening. Snaking and liquids did nothing to help. One of Best’s technicians, Johnny, came through and helped determine what the issue was within minutes. Another company wanted to charge $2600 to fix an issue that these guys will do for well under that. Time, money, and stress all saved with this company. Highly recommended.

Ashley Armijo

7 months ago

Wow! We had a great experience with Curtis helping us diagnose what was wrong with our heating system. He had great customer service and really spent his time with us. He helped us make our decision to go with Best and was not pushy at all. Offered his wealth of knowledge and got us a great deal. Thanks again and we are very grateful for your help!

Jacob Swier

7 months ago

From the sales people to the installation we found that Best Air Conditioning was fast, professional and very organized. I would highly recommend them.

anthony guzman

3 months ago

Fernando, serinty and Baylen from best ac and plumbing came today and were on time, courteous and extremely professional.They answered with confidence any and every question I had about the operation and maintenance of my new equipment.I couldn't be more happy with the work ethic of this crew. I would rate them a 15 out of 10 stars. LolI would and will refer anyone who needs any ac,heating or water filtration needs to the best.Thank you very much guy's for a good and very well done job.

Jennica L.

a year ago

Juston was so great and did a wonderful job! He was very detail oriented and made sure to explain everything to me that he was doing will def be using them again!!

Casey Giles

3 years ago

Cannot thank Clayton enough for his work!!! I accidentally flushed my engagement ring down the toilet and they were able to retrieve it for me without any cutting into floors or walls. Clayton was here and getting to work within an hour of my fiancé calling BEST AC Plumbing repair. Very professional, knowledgeable, and clean. 10/10 would recommend and will definitely be using BEST Air Conditioning Plumbing Repair for any future needs!

Robert Gamboa

2 months ago

I called this company to come fix my AC unit. They said that I needed a new unit and tried to sell me one for $15,000.00.I had another company come out the next day and they told me that the motor to the fan was out. The repair cost me $400.00 and now its working great. Do not use this company!! They will try and rip you off.

whitney garber

7 months ago

There was a leak behind my washing machine. I called a cheaper plumbing service first, he said it was coming from behind my shower so I paid them to tear out my bathtub, there was no leak. They dodge me and currently in a law suit. I called best air and with 20 minutes they located it exactly. Moral of this review, cheaper isn’t always better. I should have called them in the first place. Thank you best air!

Faye Hanson

2 months ago

Diego did a great job. Was very
through Knowledge In work. Very nice. would use again

Bo Ronduen

5 months ago

(2020)Robert was very professional with a courtesy call to let me know he was on his way and he arrived when he said he would. His maintenance inspection was done in a timely manner.(2023)Mike just installed a new water heater. Very friendly and knowledgeable. Best air provides different options for jobs to best work with your budget and provides payment options. They also give you some deals.

Peter-Anthony Arambula

2 years ago

Alex from BEST AIR was amazing! Had amazing customer service skills and fixed are A/C issue as fast as he could. My family and I were without air for a few days and he was so sympathetic made me feel valued as a customer. There dispatcher also was amazing they had Alex out in route within the hour when i called. Truly BEST AIR, please take care of Alex he deserves a raise he went above and beyond for my family and for that im very thankful.

Mr July Twentynine (Hero)

a year ago

When it comes to customer service, Best Air have the right employees who are motivated understanding and are willing to go above and beyond for your plumbing needs. I appreciate you Johnny you set a great example of what service really means.

Michael Swanson

a month ago

Brandon was very professional, did a great job, took many pictures and explained all the issues he found. Very happy with his work, and would recommend asking for him next time you need service. A+

Stephanie Cabrera

2 years ago

John, Taylor, and Mike came out to replace our hot water heater today. They came at the requested time, were professional and personable, and the work they completed looks/works great! Will definitely continue to use Best for our Ac/Heating/Plumbing needs!

Andrea Tarin

4 years ago

In July our air conditioner went out. We called BEST air and had the pleasure of dealing with Matt. He was professional and knew right what the issue was! He had the part changed out in a few hours and even followed up a couple days later! Great experience!!

Diana Rohle

4 years ago

James is awesome! Friendly and efficient. He fixed my emergency bathroom situation in 2 minutes and my new kitchen faucet looks GORGEOUS! He explained everything clearly so I could be really confident in my choices. I would recommend BEST Air Conditioning Plumbing Repair to anyone!

sonia lindquist

9 months ago

Mike was amazing!! He was on time figured out my problem and resolved so quickly. Thank you Best Air Conditioning and Plumbing for your service!!!!

KeaKoa

a year ago

Alex Valencia was absolutely amazing with every part of his visit with us. He was friendly, personable, informative and most of all HONEST. I was worried about being taken advantage of as the middle person for my aging grandmother and Dad whose AC has recently been replaces 4 years ago by lord knows who. Alex, was not only the positive things fore-mentioned, but he also was 2.5 hours EARLY in the stated time in which we were told could be a possibility and we said of course!! We had called other businesses and no others even compared to how friendly Gabby was just taking our appointment over the phone, in addition Alex was cool calm and collected dealing with the 105 degree weather in which we stayed with Alex bc he was so enjoyable with all the information and diagnostics he was able to share with us as three generations. He also let us borrow a small ac unit until replacement was done!! I am not only happy and satisfied with having replaced our 4 year old system, but have more confidence now in their business and purchased our 1 years worth of maintenance with them in advanced. Again, if we could have Alex come back for our other issues we addressed on a more air conditioned day, we will definitely recommend this business and ALEX VALENCIA for our future a/c heating and plumbing needs!

Tom Sharbach

5 months ago

I had my yearly air conditioning unit maintenanced and the tech Rick was awesome! Rick explained everything until I fully understood and didn't show any signs of frustration that I didn't understand. If your looking for some work to be done, call Best Air and Plumbing. I recommend Rick for A/C and Levi for Plumbing. Go Vikings!

Michael Ordan

a month ago

Technician Jeremy came out to my place and his customer service was next to none ! It’s hard to find service like that these days , and he had it . You guys sure did hire a winner !! 5 stars ⭐️!!!

Anthony Tait

3 months ago

Mike was fantastic. 5 mins early. Well dressed. Tells us the obvious of our water heater eating the bed. Gives us all the facts, and options. We required his work, but Mike is short handed, yet still does a water heater install single handed.I have the morning off, so I stick around to seek knowledge about water heaters while he works, and Mike has given me a basic knowledge understanding of everything to be aware of with entire home maintenance.After 2 hours of straight work and non-stop questioning from my side, Mike came off as a very honest person, amiable and expressive, and happy family man, with funny stories if you are inquisitive like myself.Then the wife remembered our backyard water hose was broken, and he was prepared to tackle the job immediately, all while answering more questions I came at him with.Mike loves his job and praises his company, saying he wouldn't work for any other team. He wiped up every area, wore boot gloves indoors, and the pricing was fair, but he saw my cute kid, and went out of his way to call the supervisor for a small discount on the speaker phone for us. Big bonus!Our family WILL call this company to request Mike for any more home maintenance when a professional is needed.

Emily Nero Madhu

a year ago

Every person I've dealt with in this company has been kind and professional. The work was outstanding, and I'm very pleased that we've purchased a monthly maintenance package from them.

SCOTTIE FULLER

3 months ago

Great service, on time. Changed my water valve in record time. Mike S. was a very knowledgeable Technician.

Barbara Gerard

2 months ago

Fernando was professional and got our shower valve replacement done quickly and efficiently. He let us know about the AC duct that would interfere with the job and found an alternative solution which turned out great. I highly recommend him and BEST Plumbing.

Krista Oviatt

a year ago

Errin was amazing! She was honest and transparent and educated me on some things that were never done right on my AC that are impacting rooms in my house not getting enough cool air. Super impressed. Plus she loves dogs and was just a fun nice person to have in my house. Definitely requesting her for my on going maintenance!

carol leasau

9 months ago

Alex their Technician was very professional and provided us a permanent solution and we selected to replace out Package Unit with the Lennox System. Julio and Lenny the installers came out the same day and took care of the replacement of our system, very fast and efficient! Will be using Best and their team for my future HVAC and Plumbing needs! Thank you guys!

Martha White

11 months ago

Had an amazing experience with The company, I called in and spoke with Samantha she had wonderful customer service experience! She reassured me that all of my issues would be taken care of,she made me feel confident with choosing company I had A great experience.

Brandon Mindaros

9 months ago

I had Mike show up today for a disposable repair and he did excellent work. Great job, great attitude, would highly recommend.

Melissa Shrum

7 months ago

We had Fernando come into our home and both fix a broken valve repaired by a former service and install a home water softener. He was great! He came in told my grandmother everything she needed to know and answered all her questions. He was very professional and quick with both the repair and installation. Thank you Fernando! And thank you best air!

Karen Lee

3 years ago

I was totally impressed with Ryan. Friendly, polite and very informative. Assessed my air conditioner without taking me for a ride. I felt like he was truly working on my behalf. He addressed all my concerns and got me set up on a regular maintenance program. I maybe smart about something's, but with HVAC I completely draw blank. Even the Office Staff, I think it was Hailee who helped me get my appointment sets up, she even got me the time frame that works for me, imagine that! I'm impressed, thank you BEST Air Conditioning Plumbing Repair for all you have done and all that is yet to happen.

Marilynn Finnie

5 months ago

Jason Lobo was very knowledgeable. He was able to answer all my questions thoroughly. I feel that I bought the best product for my needs. Bonus... he is a very kind and compassionate person.Update: After the installation I was finally able to get an appointment for the duct cleaning. That happened just this past Friday. The gentleman who did the cleaning managed to break a vase and scuff up my walls seemingly without remorse. Then he told me that he wasn't responsible for replacing the trim that they had to take off to get the equipment to my attic...I was told he would do it before he left. The trim is still not replaced. I had an appointment for inspection yesterday but no one showed. I called and was told that they would call when they're on the way. 24 hours later I'm still waiting for that call. I feel like I was only important until I signed the contract and now I'm not even an after thought.FOLLOW UP: To follow up on my update. Julio and Ernie came to replace the trim. Evelyn set me up with a new inspection date. Julio was very kind and courteous. Both Julio and Ernie were very professional and respectful. My faith and my original good feeling about this company has been restored. Thank you very much. I would definitely recommend them.

Larry Hon

5 months ago

I've been using their services since 2020. They are readily available and reliable. I hope to continue a lifelong connection with this company to address the maintenance for my entire house.AJ came for the maintenance update and did a great job!

Sara Carrizal

a year ago

Mike was awesome to work with. He made such a stressful time an easy experience and did a great job!!!! Definitely gained a customer for life!!!

Shelly Azzata

a month ago

Robert and Brandon were absolutely amazing. Great service.

H C

4 years ago

Our A/C stopped in the middle of the night. Our upstairs was sweltering and no one could sleep. I called Best A/C at 8:15ish in the morning and our A/C issue was diagnosed, and fixed and working great by 11:00am! Amazing! Our technician was prompt, professional and polite. Prices seemed reasonable and we felt comfortable with the cost. We have had 4 other A/C companies out to our home over the years, but our Best A/C experience has been the best by far. Glad we called them.

Sabrina Wright

3 years ago

Michael was so pleasant to work with. He really knows his stuff and answered every question I had for him in a respectful manor and took the time to explain to me exactly what was going on with my house. I highly recommend! They were fast in fixing our issues! Very happy!

B M

2 years ago

Alex was awesome. He was on time, informative, and efficient. The cost of services was right in line with our expectations so that’s a plus. We will definitely be utilizing this company in the future. Thanks again Alex.

Donna

8 months ago

Jason was very friendly and helpful. He explained everything clearly. I am definitely going with this company, because of his suggestions.

Jay Rohrer

4 months ago

Curt was great! Friendly and professional. Took the time to explain things. Installed capacitors and hard start kits for me.

Jay Fenimore

a year ago

The technician was extremely knowledgeable explained everything to me to where I understood. Professional and friendly. I will definitely use best A/C company for all my ac, heating needs. Highly recommend.

John Mcclure

5 months ago

Levi was a great technician! Very knowledgeable and explained everything very well. Would definitely recommend and use Best and ask for Levi again.

Brandon Mundell

2 months ago

Roywas great. He saved me from alot if un nessasary costs. Would highly recommend

Sometimes Vegan

4 months ago

A.J. was wonderful. He gave me information on my existing system and we discussed my future needs. He was on time and professional. Thank you A.J.

Deanna Lopez

a year ago

Alejandro ruiz was such an amazing technician! He got my unit serviced quick and was very thorough when he was explaining everything. Left me with no questions what so ever, feel very pleased with his service. 10/10 best tech I’ve come across. Most definitely recommend BEST air conditioning.

willie stewart

a year ago

Mike did a great job fixing my water leak. He was very friendly and courteous. Made the experience a good one.

Ayesha August

a year ago

Janelle is the best! She helped me out with no problem and was very efficient. I appreciate people like her.

Yamile Gutiérrez Guillén

2 weeks ago

Thank you BEST for sending Ernie, Enrique and Fernando to install my new air conditioning system, they were very fast and professional.

Lauren Mathews

a year ago

AJ came out to quote us on duct cleaning. He spent a lot of time with us, and was very knowledgeable. He explained everything that’s going on with our system, and what’s needed to get us breathing in clean air in our new home after construction. We haven’t had the work done at the time of this review, but AJ was great to work with and helped answer any questions that we had as we make the decision.

Nathan Bell

a year ago

BEST really helped me out when I needed it. I woke up to discover my water heater had leaked out onto my garage floor. I gave them a call and told them my situation. The office staff was able to get me setup and had someone to my house by 9am which was much appreciated. After some discussion with the technician, Mike, I was scheduled the same day to have a crew come out and install a tankless water heater by Brandon and Aron. These guys worked extremely hard to make sure everything was done correctly, looked nice, and were able to answer any questions I had. I'll for sure do business with them again.

Anthony Canedo

a month ago

Super great company! Had Dan come and fix my AC. He got to my place super quick and got the job done in quick fashion! Would definitely recommend this company!

Noah Silva

11 months ago

I was having problems with my HVAC system,the customer service I received from Samantha was thorough and timely. My issues were addressed with A single interaction.Great company!

MK Monette

2 years ago

We have used Best in the past and have been very satisfied. All the technicians are courteous and respectful, very nice young men. Replaced one of our a/c units, while not inexpensive we are completely satisfied with our choice. When the other one goes, prob soon due to age, we will call Best.

Johnny Velasquez

2 weeks ago

These guys have serviced various of my home’s issues. As a new homeowner I wanted to make sure HVAC and plumbing were up to date and free of needed repairs.In the Spring of 2023, I had my entire HVAC system looked at. Rick (Richard) did a proper and thorough inspection of the entire thing. He explained to me in ways I could understand to let me know that it would need to be replaced. He also showed me pictures of what he found and the why of it all. Obviously a brand new AC unit is a major investment so he additionally did the work tohelp me find a finance company to help me pay for it using a loan. A few hours later that day they came to install the new AC, and by the end of that day it was all complete and new.The installation was also professional and they ensured everything was clean and tidy when they finished.There’s a reason that Best Air & Plumbing is the best, their customer service is excellent along with their professionalism, honesty, and work ethic.Thank you for giving me peace of mind. I no longer have to worry if my AC will break down in the middle of a hot Vegas summer. Thank you all!

Bradley Tecktiel

a month ago

I had Best AC come out to replace a complicated thermostat replacement issue after another company could not do it. Mike from Best came out and immediately assessed the problem and presented me with several options. The estimate came back higher than I expected, but I went with them because they seemed to know how to fix my issue. Christian came out to do the work and was super nice and professional. Had me set up and running in under an hour. After discussing an issue with the final price for the job, I was contacted by one of the managers who was gracious to adjust the cost for me. I would absolutely recommend Best and will be using them in the future for HVAC needs.

Diane Miro

6 days ago

Patrick Horejs was fantastic. He answered all of my questions, left the area clean, was very professional. I highly recommend Best Air Conditioning and Patrick

Karla Whitcomb

a month ago

Best Air is a great company to work with. Dan W was so courteous and knowledgeable. I highly recommend this business.

John Reddick

a year ago

Excellent service they came and explained everything to us. Brandon and Fernando were great got us up and running today and made sure there were no leaks after they fixed our problem I am so happy Best is the company I would recommend to everyone.

Sara Berger

a year ago

Our A/C stopped working and in the summer no less. We have a one year old so having a safe and cool house is very important. We called Best AC and someone was at our house 30 mins later! Did I mention this was a Sunday! Jason L. was so nice and professional and honest with the situation we were in. Unfortunately our system was just to old to salvage and we had to replace it. Jason did everything he could to get the system replaced the next day and helped where he could financially.Brian and John came first thing the next day and a 6-12 hour job was done in 4-5! They were also extremely kind and did a great job!Thank you all for your quick assistance and for helping keep our home cool again!

Carolyn Wallace

9 months ago

BEST is the BEST. My furnace quit working, and the office staff was very helpful and scheduled a same day appointment. The service technician, Isaiah, was professional, courteous, and knowledgeable and repaired it. I highly recommend BEST.

Patrick O'Connor

a year ago

Alex showed up on time and was very knowledgeable and professional. He was able to diagnose our problem and lead us into the direction to getting it fixed. 5 stars!!

Debra Viray

2 months ago

Ryan and serenity help me out my plumbing issues . Highly recommend both of them . They did good job !

Casey Manning

2 days ago

Excellent service and informative! Will definitely recommend and use again

Teresa Tat

a year ago

I called around to request a repair for the same day and chose them because of the free diagnostic and customer service. The woman who scheduled my appointment was thorough in asking questions to understand what happened. I really appreciated their use of technology - you’re able to track the ETA and location of the service agent when they’re on the way. It’s also nice that they notify you a few ways prior to arrival - got a call from the agent, received an email, and a text. Our service agent was James Henry and he was able to diagnose and repair in good time. He was professional, pleasant, and knowledgeable; I’m very appreciative of his time! Thank you!

Samantha Rose

9 months ago

UPDATE 6 MONTHS LATER: They charged our card for $25 accidently.UPDATE: After having a couple of free diagnostic appts, it became VERY apparent that this company has an eerily similar business model as a TIMESHARE COMPANY. We wanted to change a 2° difference in one of our bedrooms and were quickly pushed into an agreement to spend $3700 on 5 dampers, a return, and for and an extra $2600 were told to install ionizer filters for the entire house (which after 2 mins of research is proven to increase the amount of OZONE in your home).We cancelled the monthly service fee and will go with YES! or Innovative Air for our next service.IF YOU STILL DECIDE to use this company, stick to your guns about your main concerns. They will aggressively push you into service you do not need. Also, they will push you to write a review for them to win prizes for their Spouse and will use your phone to show you exactly how to write a google review (see below).We LOVE Mike! What a calm, cool professional. Our kitchen was more than just a suspected clog and Mike worked diligently to fix the issue for us. He worked from 530-830p on a Friday night. He was friendly to our two kids and was more than knowledgeable about products and solutions.We're so thankful!

DJ

a year ago

This is by far the best experience I've ever had with any type of repair/service company. Jason the technician, was extremely polite, down to Earth, knowledgeable, and professional. I thought I had an issue with my ac unit, but Jason thoughtfully explained and put to rest any concerns I had. The consultation was absolutely free, no gimmicks or silly business. This company exudes integrity, transparency, great business ethics and reliability. Will 100% do business with them again.

JoAnneM

a year ago

We had our washing machine shut off valves replaced. Mike is very knowledgeable and friendly. I have full confidence in his repairs and will call on him for future needs

Hanah Al-rashed

a month ago

Dan was super professional and got my issue resolved quickly and effectively. 10/10 would recommend him I had a great experience!

Nancy Zuniga

5 years ago

Robert was the on call tech this weekend and he gave me a window as well as let me know he had 1 call ahead of mine and would call me if he was done sooner. Lucky for us he was!!! And came it explained everything he was checking and doing in full detail and let me know his honest opinion and saved me $ on unnecessary repairs. My ac unit is working better than before and it was just one simple part he replaced. Definitely going to use Best Air conditioning and plumbing repair for any of our ::knock on wood:: issues and we will definitely recommend them and Robert especially to everyone we know

Noel Tamparong

a year ago

Alejandro was great and on time. He was very patient and answered any questions I had. He was also very knowledgeable and let me know what he was doing at all times and kept me informed. Great person and exceptional customer service.

Lawrence

3 weeks ago

Fernando did my plumbing and did in a timely fashion and is very knowledgeable he definitely knows what he is doing

Craig Kaemmer

2 years ago

David an Brendan were awesome! Once I wanted to move forward with installing a new unit, they arranged to come early the next morning. They stayed late to make sure that the entire job was completely done so we would have AC in the evening. They were very professional and did an amazing job with the new added duct work as well as with the install of the new AC unit.

prisilla chavez

3 years ago

A few days ago I had Matt come out and fix our ac. he was very efficient, knowledgeable and was also a very respectful tech! I definitely recommend him if you’re looking for someone To get the job done quickly and done right! Thank you! :)

Ray Baccellia

2 years ago

I spoke with Evelyn over the phone and she was pleasant, prompt and professional. Any questions I had she answered and she was very patient with me. She scheduled someone to come out that same day and they were there within the hour. The service was quick due to a capacitor replacement and I was pleased with the service, Evelyn’s positive attitude, and the overall experience. 10/10

Jason White

a year ago

Mike S., a plumber with Best came out to our scheduled maintenance. He was friendly and helpful. Very sociable and courteous as well. I would definitely recommend him and Best if you need service. Mike was not trying to sell us anything or scare us into service. Top notch guy and plumbing expert.

Amanda Becerra

2 years ago

This company’s name definitely doesn’t disappoint! Our Technician Alex V. is super cool and very informative. He makes sure to explain everything clearly for us to understand and then makes sure the job at hand is done right.

ricky hoover

a month ago

Not only was Dan super knowledgeable he was on time and made me feel at ease with all my worries. There is no better feeling than knowing the person who’s fixing your problem is doing it correctly and takes pride in his work. I’ll be a life long customer thanks to him.

Bev Prather

9 months ago

Best Air Conditioning and Plumbing repair is amazing! I want to thank Fernando, Arthur and Brandon for completing everything that needed to be done quickly and efficiently. They were professional and friendly. Repairs to be completed were explained in detail and I was updated throughout the day of progress. Exceptional service!

NolOVE 737

2 years ago

A/C went out when it was 115 degrees called several places. Typical its busy time of the season, we can get someone there maybe in 2 or 3 days. Robert showed up that same day. Gave me a quote and scheduled the install the next day.Brandon and his crew installed the A/C and heating system in 8hrs and didnt leave until the job was done late into the night. Very professional and taking Covid-19 precautions wearing masks even in 110+ degrees.Robert came a couple days later to do quality control and scheduled a plumbing inspection.Mike shows up does the plumbing inspection, needed a new water regulator, flushing of water heater and I decided on a water softner. Again the next day Brandon shows up with his crew and again excellent work.Mike comes to do install and quality control inspection and makes some fine tuning adjustments.Spent a lot money but, with the service and equipment warranties I highly recommend.

Sebastian Ulloa

3 weeks ago

Brandon was on time and very professional. He took the extra mile to make sure it was gonna get me through the summer! Thanks Brandon once again!

Brehnda Johnson

3 weeks ago

I spoke with Martha about setting up the yearly service for my ac system. She was so great! She answered all my questions, signed me up for their BEST COOL Club and scheduled all my service appointments. I can’t wait to meet the rest of the BEST Team.

Richard Castillo

11 months ago

I had a wonderful experience with BEST when my AC stopped functioning out of nowhere during the peak of summer. I called multiple companies, but BEST made me feel more than just another job. Daniela did an incredible job keeping me informed and in the loop and John and Chuck were fantastic. They were very courteous and professional. I will absolutely use them again and have recommended them to friends.

Dexter Jr. T-D

9 months ago

Jacob sent his team for an initial plumbing repair; a leak was missed by a junior technician which caused some water damage to my drywall ceiling. Not a problem..accidents happen.Once alerted, Jacob operated with a sense-of-urgency, attention-to-detail and integrity by correcting and re-inspecting all work done. He also personally contacted several leak specialist to evaluate & completely repair my damaged structures.Lastly, Jacob signed me up for there COOL “Maintenance” Program, free of charge, for two years!!!Thank you for your professionalism & hard-work Jacob and associates!Dexter

jon nakamura

a year ago

Used Best because of Yelp reviews. Best was great and professional from start to finish, their process of calling 30 minutes before arrival is awesome, their app., To locate driver location very helpful. Mike Scavetta was very knowledgeable and professional with his suggestions and several estimates, his ability to give us options to get the job done was great. John and his helper(sorry didn't get name) was very professional in getting the repairs finished, had$4,000 worth of repairs done in 3 hours. Mike attention to detail is highly commendable, Bests' and Mikes' process to check completed work is very professional. Mike is a great asset to Best Air Conditioning. Will use them for future projects, keep up the great service and repairs, thanks, Jon.

Mary Johnson

4 months ago

Mike came to our rescue. Hot water heater was leaking. Mike replaced it with new one. He answered all our questions. We felted very comfortable with your maintenance plan and we ourchsded it. Mike was very friendly and professional. Good person working for your company

Quinn DeCosta

a year ago

I had an appt scheduled between 12-4pm but right at 12pm the office called me that a technician was on his way. Johnny showed up right on time and got to work. This appointment was for my yearly plumbing maintenance. Johnny checked all of my plumbing and gave me recommendations of what my home needed. He is very knowledgeable and professional and did not push any sales on me. So I did not feel pressured at all. At the end of the service call, he emailed me all photos of my plumbing and gave me separate bids for each service. I would definitely recommend Johnny and Best Air Conditioning Plumbing Repair.

Emily Marie

3 years ago

Called Best Air for a heating problem today and Matt came out to check it out, And fixed it the same day! I am so happy I went with this company and how they break everything down in detail. I highly recommend this company, and would recommend to ask for Matt. Thank you! You’re great!

Jared Okun

a month ago

5 star service from Mike S. Excellent work fixing our AC. Highly recommended.

Erik Gomez

4 years ago

I haven't had maintenance performed on the heating system since I've owned the home (2 years), and Matt from Best explained to me exactly what I had, a two furnace system, and welcomed me to follow him to watch him work. He was very knowledgeable and friendly.After doing the routine maintenance, he explained to me a couple issues he encountered with my furnaces, the different solutions and costs, and what would happen if I decided to wait on correcting the issues.My issue was a dirty flame sensor, and if left unattended would eventually prevent the furnace from turning on. There was no pressure to purchase a service that day which was great. I decided to wait instead of getting it fixed at that moment, knowing that in the future if the furnace doesn't turn on I just need to clean that sensor and can deal with the cold for a day or so.

Jessica Torres

5 months ago

Fernando, Arthur and Levy did an amazing job helping us fix our plumbing issue. I highly recommend them. Very professional and knowledgeable.

Alicia Dorton

9 months ago

Isaiah did a great job at explaining everything and was friendly. All the technicians that have come for the check ups and other things they’ve helped us with have been professional and we love using BEST Air and plumbing

Roann Lara

a year ago

Our AC wasn’t working and with it being summer couldn’t have that so we called up BEST Air Conditioning and they sent a guy the next day. Jason Lobo was our guy very friendly and communicative. Informed us of the situation and all our options every step of the way. Even when we thought our unit was done for he found a way to get it up and running again and save it. He also wasn’t pushy or like other companies trying to upsell you on everything. Very professional definitely recommend!

Aaron Zappia

2 days ago

The team worked fast and everything was done great. Fernando, Arthur and Brendan thanks guys!

Helix

8 months ago

Levi came out and I tell you- his service is second to none! Highly knowledge and professional. He made me comfortable and confident. Thanks Levi!

Amie Gatlin

5 months ago

Zachary had good customer service and did a goid job eith repair

J

2 years ago

Quality service and friendly staff. Best Air sent over Mike, John, and Chad to change out and replace our commercial water heater. The company outshined in superior service and their staff was friendly and super professional. Highly recommend!

william gerads

2 years ago

This crew under the leadership of Brenden did a fantastic job, and in great time. They removed both of our heating and cooling systems, and replaced them with two Lennox systems. The work was completed in less than eight hours. They didn't damage anything and cleaned up everything when complete. They provided detailed operating instructions of all equipment prior to leaving. Uniforms (with name tags, and masks were worn by all). This was an exceptional team.The price of the entire job was very reasonable, and I would recommend this company to everyone.

Jim loyd

2 months ago

Roy was my tech very happy with the service ty roy.

Tim Wong

8 months ago

I had the pleasure of working with Fernando today and a few weeks ago. A few weeks ago, I had a lot of things go wrong with my aunts house. First, She needed a new water heater installed. Her old water heater was gushing water all over the place. Second, my aunt’s entire piping system needed to be changed. There was severe leakage underneath my aunt’s kitchen sink. Third, my aunt’s heating system needed to be replaced. Everything that could go wrong did go wrong. I called Best Air and they did everything in less than 2 days! I’m so happy with not only how efficient they did the work, but how they were able to respond to my aunt’s emergency situation.My aunt still needs a lot more work done on her house. She needs a water softener due to our hard water, but I will make sure to ask for Fernando to do that.------------------------I want to add to this review. I am very happy with the work Fernando did regarding the tankless water heater and installing all of the faucets in my aunt's house, and gave me pointers on how to do other repairs within the house. What I am complaining about next has nothing to do with Fernando.As part of this project, I contracted for the black mold to be taken care of under my aunt's sink. This was absolutely a critical issue that had to be taken care of, since mold is a potential health hazard. As of yet, I've received no word as to when this part of the project is to be started. And we are now approaching the two month mark. I would really appreciate an answer in this regard.This experience has not diminished how I feel about Best Air Conditioning and Plumbing by any means. I do understand that this is probably the most complicated part of the project. My aunt has been pestering me everyday at lengths about when work is to be completed. This probably explains why I am a little bit impatient in this regard. Please contact me either by email or by phone as to when you think work can at least be started. (or at least keep me updated so I can update my aunt as things happen). Thank you.

Laura Bogden

a year ago

Jason and Janelle were beyond knowledgeable. I would recommend them to anyone I know. We had them out for an annual ac maintenance and they far exceeded my service expectations. Thank you Best!

Marc Walters

4 months ago

Mike came out the same day to fix a clogged kitchen drain. He cleared it with a snake and also checked my lines with a camera. He even adjusted my water pressure up since it was on the low side. Honest, friendly, and great service.

Brook Demitropoulos

2 months ago

Fernando and Stone installed my water softer/treatment system today and did a FABULOUS job! The were super fast and made sure everything was working right. The whole team at BEST is really the BEST!

christian perez

a year ago

This was the easiest AC maintenance that I have had to get. It was pleasing to get such professional help from Daniela. There were a few questions that I required but she was very efficient in explaining the requirements and steps needed to proceed.Definitely look forward to doing business with them again!

Daddy Bites

11 months ago

Called the office for a heater maintenance. Daniella answered the phone and was very polite and kind. Leaving on a trip for 2 weeks to my vacation property in Hawaii, thrilled that I could have my unit serviced before my flight. Now I can really enjoy some coconut water(MY FAVORITE) on the beach with one less thing on my mind. Thanks Daniella

Tristan Tiller

5 years ago

A five star rating is not good enough in my opinion! Where is the 20 stars rating?! I have highly recommended BEST Air Conditioning Plumbing Repair to all of my friends and family. My sink started leaking late one night and I called my friend asking what to do. He told me to call these guys and they sent out a technician right away to fix my sink. The technician must've been on speed dial because he was there within 15 minutes. From phone call to repair it took a maximum of 40 minutes and they successfully saved my bathroom from flooding! I could not be more grateful for their speedy service and awesome prices! I need to replace my a/c unit before this summer and I know exactly who I can trust to get the job done! This is by far the best company I have ever used and I look forward to continuing business with them in the future. I mean c'mon...BEST is in the name for a reason!

bianca johnson

a month ago

Fernando and Arthur were fast and efficient but also made sure to explain the problem what he had found and what we can do to prevent it going forward

linda masanimptewa

3 years ago

Matt Aceves came out very quickly after I called the company. A really friendly tech who answered all my questions about the service the heater unit needed and more. He explained all to me which was very helpful. He took the extra time to show me with pictures what my heater unit needed as far as service and maintenance in the future to keep it running well. I really appreciated this! And the price was very fair. I would recommend them to my friends as well.

Tina Cannon

2 years ago

I called Best as a second opinion because I was told I needed to replace my HVAC system by another company. Well, Dave was awesome! He fixed the issue in 30 seconds!!! No new unit needed. With his skilled eye and experience, he saw a wire was out of place and fixed it in a snap. Thank you Dave! Definitely calling you the first time in the future 😉

Leonard Shelby

3 years ago

We discovered our water heater was rusted through on the bottom after moving into our new house. Michael from BEST Air Conditioning and Plumbing made the process of upgrading to a tankless water heater painless and affordable. Steven and John did the installation and we had hot water back before I expected. Thanks to the amazing service of BEST Air Conditioning and Plumbing they now have a lifelong client!

Taylor Judkin

5 years ago

Michael was able to come out and asset the situation with my Garbage disposal. Able to repair it with a new one within the same day. Also made sure to clean up after and leave my place nice, wanted to make sure I was impressed with his services. I am very pleased with the results.

Thebiggorilla

3 weeks ago

Jeremy Milan is the best at his trade he was professional, quick, and he was answering any questions that i had without fail i would definitely recommend asking for him.

Wendy A

5 months ago

We recently had our little kittens chew up the hose that connects to our homes water softening system. We called Best Air Conditioning and Plumbing and had Levi Chamber come out to help us with out water leak. He was on time,friendly, and very professional. We qualified for a free inspection and ended up paying $350 which we found to be reasonable knowing that the job is well done and guaranteed. Thank you for the great service.

Adrian Cabrera

2 years ago

We had our water heater changed out today as our previous one has reached the end of its warranty, and we all know water heaters don't last long after the end of a warranty. Mike, John, and Taylor were great! they were very professional and friendly. Our old water heater was hauled off and they redid the pipework and all other parts leading to and out of our new water heater. The next 6 years will be worry free as they service their own warranties and this makes repairs, if needed, quicker as you don't have to go through the water heater companies and deal with long waits and service appointments that can be a week or more out. I would definitely recommend them.

ivan gonzalez

a year ago

Had some issues with my AC not cooling properly in some rooms. So I scheduled BEST Air Conditioning and Plumbing. The tech they sent out was Alex. He was friendly and knowledgeable, not only did he take his time trying to diagnose the issue he suggested numerous options and stated which one will work best. Overall I'm happy with the service and knowledge that was provided by Alex I'd definitely recommend and use his service again. Thanks BEST Air

Stacy Franz

8 months ago

Mike Scavetta came to my home today to fix my upstairs toilet leak and drain clog backing up shower and tub. He was very professional and with my medical issues very understanding. He answered many questions I had for other plumbing issues as well. I highly recommend Mike to take care of your plumbing issues. Thanks again! 😊Stacy Franz

Marlene Solee

4 years ago

One of my ac units stopped working and I called around to have someone come out and fix my unit. I'm glad I called BEST. They were able to come out within a few hours and diagnosed my unit. The tech who came out was very professional and knowledable. He went over the options available to me (repairing or replacing). He was very patient with me (I asked a lot of questions because I was on the fence on what to do). I ended up replacing my unit. Their installation crew was here the next day and replaced my unit. They did an amazing job. The tech also showed me their maintenance plan and I ended up signing up because it offered additional discounts and they will be contacting me when the maintenance is coming due. I will definitely keep using these guys!

Vanessa Robertson

11 months ago

Our technician Jason Lobo, was extremely thorough and very informative when explaining what was going on with our AC. He provided all available options and educated us on them. Appreciate him for all of his hard work and dedication to provide exceptional service.

jorge ascencio

a month ago

Robert Maderick --Did a great job and was very professional!!

Don Sturgeon

a year ago

Mike and Gerardo arrived on time. They were very professional and neat. I am very happy with the work they did. Would recommend.

Brighter Dayz

3 weeks ago

Wow! The services I received here were absolutely amazing! These people truly know what they’re doing!

Grace Gocheco

a year ago

Jason came out for a maintenance and was truly amazing. He showed up within 20 minutes of his call to confirm the appointment. I knew my systems were not in working order so I called for a maintenance before it gets too hot. Jason checked out my systems and explained everything to me in extreme detail. I decided to have them replace both of my systems and I am beyond happy with my decision. They came out same day and got everything taken care of, absolutely putting me at ease with the situation. They even signed me up for the maintenance plan so that we can keep the units running for a long time. If you're looking for a company you can trust and to have your best interest in Mind, these are your guys! I will be a client for life!

Paul Marino

a year ago

Mike was very professional. He did a great installation. Very well done and it solved my leaking washer hose bib valve problem.

Patrick Parkes

5 months ago

Just recently got A/C maintenance done by AJ. He got everything done in a timely manner and made sure everything was good! Great A/C company, my go-to. Give them a call!!!

Jeremy Gilbert

3 months ago

Mike came out initially for the leak detection and wanted to give me 100% certainty that it was the water main leaking before recommending the main repair because it is a pricy repair. Fernando, Serenity and Arthur showed up for a waiter main replacement the following day and were very professional and experienced with replacing laying the new main line. I highly recommend these members and utilizing BEST for any water or HVAC issues you might have.

George Pirkey

8 months ago

Preston Freeman did an amazing job getting our water leak resolved. He kept us informed throughout the process and had it fix in no time. He was professional and respectful. I’ll definitely be using this company in the future and I’ll always request Mr Freeman.

brad reitz

a year ago

We had a whole home inspection and I can't believe how thorough it was! We have three systems and Chris went through each one and clearly showed the performance of each component and made recommendations for where to invest in maintenance. I would recommend it as a way to head off future problems.

Amir Gill

4 years ago

I had a water heater replaced at my elderly mother’s condo, and the crew involved could not have been nicer or more professional. Matt, Clayton, and Nick performed the work and all made sure to keep the home clean and had a friendly demeanor towards my mother and me. They performed the job quickly, and made sure everything was perfect before they left. I felt comfortable enough leaving the employees with my mom which meant a lot to me. It goes to show you how well trained and friendly the staff is. There are a lot of choices for HVAC repairs, and plenty of people can perform the job, but I recommend this company because they take things a step further. To say I was impressed is an understatement.

Soni Valencia

6 months ago

We called about a plumbing issue and they sent Zach out that same day! Zach was awesome! Very professional, friendly and knowledgeable. He got us scheduled a few days later when we were ready. They even followed up to confirm my appointment time. Fernando and Toby came out to do the work. I had to leave for about 20min and had no issue with leaving the guys to work. I was expecting it to take about 3 hours, they were done in just over an hour. Very impressive since they had to remove a toilet and put it back. Both Fernando and Toby were very professional and friendly. I'm no plumber, but from what I can tell, great work! They didn't leave me a mess, everything was cleaned up and put back. We will definitely use them again!

Gene Kowalski

2 years ago

I have had great experiences with Jason Henderson even before he started Best A.C. & Plumbing. He is not the cheapest but remember, You get what you pay for. His employees are courtious, through, & well trained. I highly recommend Best AC & Plumbing.

Patrick Riley

3 years ago

Michael Burr is outstanding. He is professional, knowledgeable and willing to educate and inform his customers. He has installed a tankless water heater, installed new toilets, repaired leaks, and worked on hot tubs. Everything he has fixed has not needed additional repair. He is highly competent and does excellent work. I highly recommend Michael Burr for any plumbing needs.

howard dsd

2 years ago

Honest, reliable service is what you receive from Best and the office personnel are also professional. Jason services my HVAC and he is professional get's to the 'problem' right away. Ask for him and you'll be glad you did!!

Andrew Stet

a year ago

I wanted to get an A/C tuneup in preparation for the summer, because we had a three day outage last summer. They were able to send someone out quickly and also offered a 50% off coupon on their site, which was great. The technician, Alex, was very friendly and extremely knowledgeable. He was more than happy to share a ton of really helpful information and recommendations, which I inquired about for a new house that I'm having built soon. Great service!

Deanna

4 months ago

The only company I would trust with my plumbing and AC/heating system. The main perk is that they are reliable. Which is very difficult to find in Nevada. Most contractors are shady and have no idea what they’re talking about. The most recent technicians that came out were Alejandro and Sean Smith. They were both very knowledgeable and went out of their way to make sure everything was done properly! Do yourself a favor and don’t hire any other company. You’re welcome!April 26th, 20203 update. Had Fernando and Arthur come out to do some work. They stayed extra late and made sure everything was done. Nothing but great things to say about them. Again, wouldn’t go with any other company.

Megan Varble

a month ago

If I could give Michael King a higher rating I would. This company's response time is incredible, so polite on the phone. Had the part we needed right on the truck. M. King has some of the best customer service I've seen in the valley. Thank you ao much for saving the day.

Jacob Margolin

a year ago

Juston L. was out to take care of our AC system, and did a wonderful job going over everything. Been recommending this company to my family, i am glad to have found BEST. Give them a call, theyll take care of you.

Joshua Stanton-Savitz

a year ago

They were able to come out to the house within 1 hour of calling. Alex was considerate and extremely helpful in providing best course of action for repairing AC. Overall, very friendly, quick, and painless service!

[email protected] Barlow

6 months ago

Isaiah came out and answered all my questions he was very professional and polite I would recommend best to anybody who is looking for trustworthy people

Nadine Lynch

4 months ago

Dave/ Mike / Ernie/Christian/Brian /Baylen/ AJ.does a great job. Very helpful, informative and always reliable. They are quick to repair any job that needs to be fixed.

Katelynn Zink

9 months ago

Mike was awesome. Came to the rescue very quick. And got the job done very quickly. He is very nice and respectful

Sarabia Joanie

2 months ago

Best air conditioning plumbing repair was the 1st place that came up when I google'd . My faucet was leaking and within the same day I was able to get it fixed all thanks to Mike S. at best air conditioning plumbing repair. Thank you Mike for providing the best service ever and for including me in the cool club.Thank you to Fernando and Serenity who came today last minute fixed both of my toilets fixed my leaking water pipe outside and fixed my water heater thank you so much for doing a most excellent job

Roger Eisel

a month ago

Called and showed up with in two hours to solve the AC problem from not cooling correctly.

R W

6 months ago

I had forgotten I was due for a maintenance check. Best Air didn't.I received a call and was offered an appointment that fit my schedule.On the day of I received a call a informed they had a cancellation and could be there in about twenty minutes.Very professional they didn't just show up unexpectedly.As always Best Air was completely courteous and professional.Alejandro was fantastic.Thank you Best Air

Brent Carter

a month ago

My air stopped working at 3pm. I called Best Air at 4pm and Serena told me they could have someone out by 8. I couldn’t believe they could respond so quickly but Brandon actually showed up at 6:30. He did a great job getting the air back running within 30 minutes. I highly recommend Best Air!

Manny D

5 years ago

Super great experience!Dave came in at exactly the time Best Air said they would. He diagnosed problem quickly, didn't try to bs me and tell me I needed something I didn't. He had the part I needed ordered and had us up and running cool in no time.I'm very happy with their service and will definitely be using them again if our AC needs it.Manny

brad maille

11 months ago

Daniela Perez was helpful and has guided me along the way on a lot of procedures. She’s a great asset to that company cause she lets everyone she comes into contact with her feel welcomed

Asma Siddiqi

a year ago

We are really impressed with the professionalism. Alex the technician they sent was highly professional and courteous. He patiently explained the requirements and helped us made informed decision. I will definitely recommend Best Air Conditioning Plumbing Repair

Destini Woodruff

a year ago

We just replaced two A/C units in our home. Janielle helped us the whole way through and is still helping us get everything we paid for. Not only did we get the A/C’s replaced, but we are getting duct cleaning and so much more. We are so thrilled we went with this company after requesting approximately five-six other quotes for our A/C replacement that was beyond repair. Not only did Best air do a great job with both replacements, but they made everything look great and proper. Thanks so much Janielle for your help!

Frederick Kendrick

5 days ago

Roy was awesome when working with us. He finished fixing our bathroom very quickly and timely. Thanks a lot for your help.

Nancy Erb

8 months ago

AJ, Zachary, Fernando, came out to take care of my heating, ac, and plumbing. Zach did a great job helping me solve an issue with a toilet and Fernando did an amazing toilet install. AJ was able to help me on a new AC/Heater ! Amazing trustworthy company BEST AIR is stellar

Cesar Gonzalez

a month ago

Brandon M came by bright and early, with a good attitude to get the job done. Sent me pics of all the measurements he took of my unit, and was very polite and professional. Will be using Best Air in the future for all my AC needs. Job well done.

Michael S. (TennesseeMule)

2 years ago

Courteous from our initial call to the time the technician left our house. Same day appointment. No attempt to upsell or misrepresent the issue. Just quickly diagnosed and fixed the issue and gave a good assessment of the overall health of the unit. Took extra steps with the paperwork in an effort to help ensure our home warranty would reimburse us. Very pleased and highly recommended.

Megan Thomas

2 years ago

My technician, Khudar, was great! He fixed the issue quickly and made sure the AC was good prior to leaving! I asked a million questions and he patiently answered all of them.It was easy to schedule an appointment with BEST. They are professional and treated me with respect.

Nick Giorgione

a year ago

Used this company to repair a fairly severe leak under our kitchen sink. Sean arrived on time, and was very friendly and informative. He quoted a fair price, and proceeded to complete the repairs in a timely manner. He even offered my wife a big sausage pizza for lunch. Quite a gentlemen.Plumbing issues are inevitably a hassle but having a straightforward and informative repairman like Sean makes them more than manageable. 5/5.

Regina Piper

a year ago

Mike spent a considerable amount of time with me today coming up with an affordable plan to take care of plumbing issues at my parents house. His expertise and knowledge as well as his high level of responsiveness and customer service was evident from start to finish. He was able to schedule the work to be completed the same day! Thanks Mike!

Veronica Vicente

3 years ago

We noticed a leak from a pipe in our garage and called this company right away. Mike came out the very next day and repaired the issue. We were pleased with his work, he was super professional, personable, and he answered all of our questions. He also used a face mask which is important in these uncertain Covid 19 times. I trust this company and I will be using them and recommending them to everyone we know for all our AC and plumbing needs moving forward.

William Lucius

a year ago

Robert and AJ were honest and forthright with us, I will definitely recommend them to others. They replaced our AC on another house and the job was done well.

Debi Eakin

8 months ago

We had Zach, Fernando and Hanz today to take care of our plumbing issues and all three were nice, courteous, friendly, knowledgeable, and respectful. They were prompt and on time and they stayed until all of our questions were answered. We appreciated their great communication skills and while maintaining a professional manner they kept a relaxed and comfortable atmosphere. Everything was done in one day. Thankx guys you really were the best!

Alondra Rincon

2 months ago

Very professional of this company, took care of what I needed, quickly with the best help from Marco. He took care of what was needed with absolutely no problems. Will definitely be coming back to this company for his help!

Nolan Wilson

a month ago

Absolutely amazing company and couldn’t have gone with a better choice. Did an outstanding job and was helped out by Dan, some would say he’s The Man.

Jason Hansen

3 months ago

Zach was on time and very professional. The job was completed quickly and efficiently.

James Whitcomb

3 weeks ago

I had an issue with my air conditioning unit in the middle of this crazy heat and needed it fixed. I talked to Dan when I called in and explained my situation. He was out to give an estimate immediately and informed me of what the problem was. I was actually pleasantly surprised at the quote he gave me to fix it as I thought it would be higher. Dan got me on the schedule immediately and before I knew it my new unit was installed and my house was nice and cool again. Dan and his crew were extremely professional and a real pleasure to work with. I would highly recommend them and won’t think twice about using them again. Best is the best and Dan is the man, thanks guys!

Aron O'Connor

3 years ago

I had the best experience with BEST a/c. I had the pleasure of dealing with Robert who was incredibly professional and patient with any questions I had as well as informative on what was going on throughout the process of the service.The cost of the service was more than fair and the response time was incredible as I’ve personally had some pretty awful experiences in the past with companies not being able to respond for days on end.I’d absolutely recommend Robert and BEST to anyone looking for outstanding hvac service.

Laura Neese

2 years ago

Mike Scavetta wit Best replaces my water heater and kitchen faucet quickly , with very neat clean work!! Also had a wonderful attitude and was very professional and a joy to deal with! Would recommend BEST and Mike

Juanna Lamb

9 months ago

Let’s talk Alejandro Padilla, aka AJ, HE’S AWESOME!! Talk about professional, knowledgeable, HONEST!! Where did you guys find this guy. From now on anytime I call for a service, I want this guy, Period. He’s good at his job, not to mention very personable. Came in, informed me about what he was going to do, did the inspection, mentioned what he thought should be done, did what needed to be done, and again, AWESOME! I highly recommend this young man.

Richard Cranium

4 weeks ago

Fernando and Kevin did a good and quick job.

Kelvin Hannah

3 weeks ago

BEST is nothing short of amazing! Truly enjoyed my experience with this company!

Robbie Brown

a year ago

Farrihn was professional, friendly & knowledgeable. She didn’t try to sell something I don’t need. No pressure at all. I really appreciate that and highly recommend this company

Shannon Fehse

2 weeks ago

My partner and I have a shower that needed a pretty serious repair, involving knocking out some of the tiles and replacing pipes, etc. After an initial call this morning, Fernando and Stone arrived this afternoon to complete the job. They kept me informed of their progress and what was happening throughout their time here. Both were super professional and left the bathroom looking great. Thanks, guys!

melody blue

a year ago

I am so incredibly grateful that through a simple google search I found beautiful reviews for Best Air Conditioning giving me the confidence to call immediately. My air conditioner went down early morning and when I called at 8am, the gentleman on the phone was so kind and helped me providing me with a same day service from 12pm to 4pm. I was so thankful considering it was very last minute. By 11:25am I received a call from my tech Jason, so cheerful and informing that he was on his way in 30 minutes. I also received a text message and an email confirmation of Jason’s arrival which was a higher level of professionalism that every company should utilize to make a new patron feel comfortable and safe. Jason arrived with such a gracious demeanor, smiling and wanting to help, amazing considering it was 85 degrees inside and 105 degrees outside. He listened to my issue and gave me hope he could help. He was very informative with the work he would perform, the potential concerns that may arise, and the estimated time of repair. When the issue was concluded, Jason was very detailed with the final paperwork. In 45 minutes Jason brightened my home again. Thank you so much for your kindness, I will be a loyal customer to Best Air because of my experience today. Thank you Jason!

Adam Young

3 months ago

Had Mike looking at my plumbing. He was great. Very knowledgeable, explained everything well and left me feeling at ease that things are all good. Highly recommend the company and Mike

Donna Alt

8 months ago

Sean was great! Looked at my heater and gave me a very detailed report and was very cordial. Would recommend this service to anyone! Great job!

Bryan Bejarano

5 months ago

Had my plumbing by these guys and my air conditioning aswell. AJ was my technician, he was on time and was able to fully explain my system for me. The plumber also did a good job and helped a lot. Really recommend AJ and the company! 👍🏻

Candace Mandracia

a year ago

I highly recommend these folks. I needed a new duct system since it was not compatible with my newer HVAC unit. My duct system was so bad Alex, my tech, called to make an exception to get it fixed ASAP (it would be an attic install in triple-digit heat) and thankfully they allowed it. Alex was super easy to talk to, straightforward and explained everything so I understood. He worked to give me the best deal possible, it was not a small project. The team that was here doing the install were so polite and considerate, they went above and beyond, wore booties the whole time, they were able to complete all the ducting in a day and even left my place cleaner than when they arrived. Could not be happier. My allergies are so much better!Since I had such a good experience with my duct work, I called them for a leak in my garage and a faucet. Mike S. was my tech and he did the impossible, which was, impress me more than I already was with them. He really knew his s*&! — the company I had used to install my brand new water heater only seven months prior (Serve-All) had not installed it to code, and the drainage pipe they installed was cracked and leaking in the wall. I was devastated, the unit was leaking already! Mike was very compassionate to my disappointment and was so impressed with his knowledge I asked to have Best Air replace the unit altogether, even though my unit was under warranty with Serve-All, thats how little confidence I had in using them again. Mike presented me with all options to work within my budget. They even gave me a credit for my faulty unit since they were an authorized dealer for that brand even tho I didn’t purchase it from them, which they were under no obligation to do. Then Mike said they could install a new waterless heater that same day..and a water purifier.. I was floored! Sure enough, a half-hour later, they showed up to start the install! The team worked hard and it was hot, they got it done and once again, it was cleaner than when they started. Brandon (hope I spelled it right) and David did a wonderful job and I love my new waterless heater! They also replaced my leaky faucet, I let Mike pick it out (which is unusual for me to trust someone to do that but sure enough, he got the perfect faucets, they look great. My water tastes great! Thank you thank you! This is by far the best experience with ANY service provider I’ve dealt with since moving here a year ago. Kudos!

W Duplantier (WD)

11 months ago

Great customer service from Dayjah(sp?)! Very knowledgeable and able to answer all my questions. I’ve called many places and she was the best of them all.

Rj Taylor

a year ago

Alex V was very professional and made sure we understood the maintenance process and made us feel comfortable with his abilities to get the job done. He made suggestions for the summer so that we are a head of the season, such as getting our airducks cleaned as well as getting my 12 year old air compresser replaced. Alex V seem to really enjoy his job.

Peter Tremblay

a year ago

Plumber Mike Scavetta was very professional & thorough. Quality of work was great! Would definitely recommend him and Best Air Conditioning & Plumbing for your repair needs.

Ryne Sherman

3 months ago

Mike came through to fix my shower valve! I have no idea how he did it. Plumber magic.

Andrew Hopewell

7 months ago

These guys go out there way to make sure there are no leaks! I would definitely recommend them, especially for the price! They are willing to run into burning houses for you!

Cynthia Manlapaz

4 months ago

Mike took care of our hot water heater. He did a fantastic job.

M

5 years ago

Michael Burr is extremely professional. The name of the business says it all. We started a home project with the shower and it turned into a mess (unavoidable-just the way it was built). The first place I called...2 day wait. I called BEST, and Michael Burr was here within 20 minutes!! No joke!!! He is very professional, very knowledgeable and gave us two options. He also put us first on the list for the next day to fix it, got there earlier then expected (of course called first). I will never, ever use anyone else. I feel bad because he is stuck with us now!!! ;) And he said, he is completely ok with it!I recommend this business, but most importantly, I recommend Michael Burr!!

Marian Lopez

7 months ago

David and Mike came out today for my Cool club hvac and plumbing maintenance and Fernando and Julio installed my water purifier. They were all a pleasure to do business with. I would like to give them all a great review on their service and professional work ethic. I will definitely request them in the future for any additional services.

D&Mboys Leal

4 years ago

Micheal showed up right on time and did exactly what he said he needed to do do fix the water heater for the price he quoted. He was very professional and I was very happy with the result. Great service and a fair price and great work. I will use them for again and tell all my friend about this company.

Colin Bradley

a month ago

Mike S. was very friendly and helpful. He was good at his job and resolved everything and then some. Highly recommend!

Sherry Hryniuk

5 years ago

We use our home as a vacation property. Came for a visit to have no hot water. Thought it was just a pilot light. Called BEST air 730am next morning. Told them I was only here for a few days and they were at our house an hour later. Discovered we needed an entire new tank. Michael was very thorough and made all arrangements to have new tank installed same day as we had an evening event. There was a ceiling shelf in the way of the tank. Michael and Robert removed it and emptied it themselves not making it an issue. This type of customer service is rare. Robert the HVAC guy checked out A/C units. This guy knows his stuff. I was very impressed. He didn’t have any issues showing me and explaining what he found in his diagnosis of the units. They were both here about 3 hours to do inspections and change tank. At the end,Michael offered to help put back all the stuff back in the ceiling shelf. I told him I could do it later. He insisted he give me hand. That’s above and beyond. I was thoroughly impressed with both Michael and Robert. I would definitely use this company again.

Connie Clark

a year ago

Jason Lobo was incredible. he was very knowledgeable and answered all of our questions. He was awesome at working out the best deal for us to get our whole AC unit replaced and done in the same day. Highly recommend

Andre Arandia

a year ago

Thank you for the great service! Mr. Scavetta was really to deal with, he gave us some ideas on how to better take care of our plumbing system in the house.

Nick Fancy

a year ago

Eric was absolutely amazing! He came out and was able to get my AC working in a very timely manner! Very professional and extremely kind! 10/10 would recommend to everyone!

Marc Peruelo

3 months ago

AJ very professional. Company gave best possible options to fix my unit. High recommend to anyone

Chris Hatley

a year ago

Head technician Juston L. Came out to service our A/C unit and was very knowledgeable and thorough and I will definitely be using Best Air again in the future. I highly recommend this amazing company.

tanja gray

6 months ago

Mike saved my life great attitude very kind and professional!

Pamela Green

a year ago

Omg. My experience with Best Air conditioning was the best. First of all I like how they kept sending notifications regarding the technician arrival, a picture of him , and calling. My technician was Matt and he was so professional and explained everything so that I could understand. He was very courteous and gave me all the pros and cons to getting my heat back on and working again. I would highly recommend this company based on the positive experience I had with them and Matt.Feb 14, 2922Just another update from me regarding this company. Again the best service and best technician Alex Valencia. This was a visit just to make sure everything was functioning properly, and it is. I love the fact that Alex is so knowledgeable and very professional. Once again he explained everything thing that I could understand about my unit. I'm a ver happy customer🤗🤗

Coluvanda Muthana

9 months ago

I recently had David P. from Best come out to service our furnace. We saw him on a podcast and were thrilled that he was the technician they sent out. He provided excellent service and is very knowledgeable. We are super impressed with Best AC and plumbing and will continue to use them at our home. We give our highest recommendation!!!

Lisa Pavelka

a year ago

Alex came and tuned-up our AC system and thoroughly inspected our furnace as well. He offered great feedback on our existing systems and told us about the benefits of the original insulation in our house. He gave us options for continued maintenance and other equipment options to keep our systems running smoothly. Some we chose and others we are thinking about down the road. He didn't do any hard sell, though. I would recommend BEST Air Conditioning and ask for Alex!

liz

3 weeks ago

Had BEST out for my ac maintenance. The lady who took my call was so kind and patient. Their technician arrived on time and in uniform. I am very hands on and shadowed them through the full service and the tech as so friendly and informative. I will be using them for all my second needs.

sheila dudley

4 years ago

Michael arrived promptly when my hot water heater was leaking all over the garage. He fixed is instantly and was extremely professional and had a great personality. I highly recommend his services. I will continue to use this company 🙌🙌💯💯

samantha sedillo

3 weeks ago

I am so happy with my service with BEST! I wouldn’t go to any other AC or plumbing company. ❤️💙

Lupita Nevarez

8 months ago

Recommended company for sure! Mike is very professional and detailed oriented of the work that needs to be done! Fernando Arthur and Brandon are very professional and they did a great job! Thank you guys!

Travis Spaulding

6 months ago

Dustin was an incredible tech for us! He got here early in the appointment window, was super communicative and very personable. Clear and upfront pricing without the OMG high initial charge attempt like some other companies.Due to a kitchen remodel and then the plumbing issue, we were without a kitchen sink for almost a month. Thanks to Dustin and Best, we are up and running again and so thankful! Highly recommend this company for plumbing needs.

Reza Nassirzadeh

5 months ago

Mike was awesome and explained everything thoroughly. Very please with the service we received.

buena fardan

9 months ago

Mike was awesome. Very great personality. Explained the whole entire process and set the expectation. Fast and Friendly service. Definitely would recommend him. Thank you!

Victoria Lopez

7 months ago

My water heater was leaking and not working quite right. Zach came out and got me a brand new water heater that works amazing! Not only that he got me a softener and I can’t thank him enough for it. Such a nice guy and an awesome plumber. Thank you Zach!

Lance REX

a year ago

Had Alejandro from best air come out, amazing tech took care of all my needs, helped me with every step of the way. Everyone from Best air was fast and responsive in this really hot weather, thank you !