Best Hvac Installation in Gilbert AZ

Danny and his crew showed up on time, they were very respectful, quick, and did an awesome job installing our new Trane. The new unit is so much quieter than our old system. I like that they put down a tarp where ever they walked and took time to address any question or concern. I also felt they were easy to work with and had great communication!

Peter was awesome, super fast friendly and fixed my clogged sink quickly.

Great team

Frederick & Sons has done some work on our plumbing for the last few years. Every time they have come out the guys have been very efficient and nice. Explaining what they did and answering any questions. The jobs they have done have not been less than perfect. I would recommend them to anyone.

We hired 911 to perform a sewer scope for us. They were reasonably priced, did a great job, and sent us the results quickly.

Farnsworth Heating, Cooling & Plumbing installed a new energy- efficient two speed 5 ton split heating/cooling system October 2021.

Farnsworth turned out to be a complete fail in servicing my AC units, and later I found out they did a poor job in installing the new unit in the first place.

During the annual A/C check late in the spring of this year, Chris the tech, indicated the new unit’s condenser was failing and should be replaced and that the new unit’s drip pan was badly rusted and not draining properly. Additionally, under the contract, the annual check is supposed to include a chemical coil cleaning which Chris failed to do, stating the chemical cleaning was not included (even though the contract does specify the chemical cleaning is part of the service). He did not have a replacement condenser in his truck and also did not have a vacuum to blow out the clogged primary drain. I asked him on his next visit to the area (they only service our area on Wednesdays) to install the replacement condenser and blow out the primary drain line. He never returned.

In the Phoenix August heat, the condenser on the unit he installed 3 years ago failed and the unit would not operate. I called for service on a Monday evening, Chris came on Wednesday and said the AC/Heater needed a software update, but that he did not have the correct phone to install the software update via Bluetooth and that he needed an IT specialist to do the software install. (I offered to use my phone to download the software, he refused the offer. I had the sense he was lazy or just did not have the training). He did not test or replace the failed condenser or try to repair or blow out the primary drain. He left after basically doing nothing.

After he left, I went on to the manufacturer’s website, located the App needed to update the system’s software and ran the update myself. It took all of 15 minutes to download the app, connect via Bluetooth and run the update.

I called the Farnsworth office several times and was told they would get back to me but never did. After my fourth call, I left a message and the Manager Joe returned my call. This is one full week after the unit failed. Joe said they just did not have the technical staff available to fulfill the terms of the service contract, and no tech available to come out until the follow week. His suggestion was to find another service company. I cancelled the three service contracts on the spot and they did refund the service contract cost.

I called a local service, Cool Breeze Heat & Air LLC, and they arranged to have their service manager come out that morning to assess the situation and perform the service. He found the system’s software up to date, found the condenser had failed but was still under warranty, and installed the replacement immediately. As part of his inspection he went into the attic to examine both AC units. The original 19 year old unit was still operating fine and within service parameters. The new unit however was another story.

The AC unit and drip pan was installed off level, so the primary drain was actually draining on an incline, forcing water to pool and cause a rust stain in the drain pan. This forced the unit to drain out of the secondary backup drain, staining the outside of the house uppermost drain outlet. He also discovered the install failed to take advantage of the unit’s built in two stage energy efficient capability such that stage 2, the high fan/high output stage was the only stage working.

Cool Breeze came back a day or two later to correct the primary drain issue and to rewire the unit to work properly.

I contacted Farnsworth and told them I expected the to do the right thing and pay for the $1,200 repair service cost to correct their faulty initial install. Not surprisingly, I’ve heard no response from Farnsworth.

Bottom line, Farnsworth provides poor, inadequate installation of new units, poor and incomplete annual service for AC/Heating systems and poor customer service.

AC went down on a hot day. I called in and technician was at my house within an hour. Jeffery diagnosed the problem and fixed it quickly and provided ample explanation. Oddly the part that was installed was faulty and broke that same night. I called and the technician came right out and replaced it quickly no charge. Price was very reasonable and excellent service. I know my unit is old and will need replaced soon but there were no sales pitches. Will definitely use this company for future needs.

What outstanding, professional service we received. Three toilets had to be replaced and lines cleared, among other maintenance issues. Not a fun process, but they made it easy for us; both were efficient and friendly. Job well done! To Show Plumbing, thank you for providing this level of service.

Replace capacitor, cleaning up the bost and freeze etc.

Service man was not familiar with our type of tankless water heater. I appreciated his honesty, but I need someone that can diagnose any problems that might exist. Service man was nice, wanted to help, but was not familiar with our Rannai system.

Great people to work with. Scheduling was quick and efficient thanks to Leanna. I was hesitant to be home alone with two kiddos but Dusty was awesome! He was polite and so sweet with my little guy who just wanted to watch him work. Quality work quality people. Would recommend you use them!!

We have always been well treated whether its been AC or plumbing issues, they are always quick to respond and perform professionally. We purchased our AC from Precision Air 7 years ago and it has performed great. When it went out last Friday afternoon (when it was 116 out) they were out the next afternoon and repaired it quickly. We recommend Precision to our friends and family.

Charlie came out to house and fixed what I thought would be a major repair turned out to be small. Thanks Charlie!!!

Sam was able to isolate and repair a pinhole leak in the A/C unit -- saved a lot of money! I've used The Neighborhood Plumbing and Air on several occasions for plumbing and HVAC -- very satisfied customer!

Everyone on the Plumbing and AC Medic team is always friendly and professional. The ladies in the office are on point with their communication, which is wonderful. The technicians are on time, thorough, and get the job done quickly. They explain any issues they find in layman's terms so I can understand them and they never hesitate to answer followup questions. Every employee we've dealt with is also very knowledgeable. Plumbing & AC Medic is also very flexible and accommodating of my family's schedule. They've always worked with me if I need to reschedule. Just a great company overrall and we're happy they're in our corner! FYI - we've had major plumbing work and standard AC work so we're familiar with both arms of their business.

Hanson Family Plumbing is my go-to dependable, knowledgeable, friendly plumber! They have done a lot at my old house: installed a new water heater, installed a new sump pump, unclogged many drains, installed a faucet (not a job we could do because the old faucet had to be sawed off) and many things I've forgotten. We end up needing them about once or twice a year and they always do a great job!