Best HVAC Repair in Gilbert AZ

A friend referred me to the Dukes of Air. Very glad he did. Very thorough, very professional from estimate(Monty) to install. The crew of Brandon, Damian, Danny, Devohn & Edgar were great! Highly recommend the Dukes!

Great overall experience. Dylan was friendly, honest and did a great job. I'm very happy.

They fixed my air conditioner quickly when it faltered in the middle of Arizona summer. I’m always skeptical using businesses I don’t have a reference for, I’m very happy I took a CHANCE on them. Highly recommend.

I had Frederick and Sons out for an A/C unit repair that stopped working. They were able to repair the unit at a reasonable cost. I have used them multiple time for A/C repairs and plumbing repairs. They have always been fair and honest. They have also worked on my mom's home and were significantly less expensive than other competitors.

The Team at 911 and always accommodating, always take our calls, and always respond to our emergencies. I would highly recommends Scott / Darrell and their team. Great local company.

Farnsworth Heating, Cooling & Plumbing installed a new energy- efficient two speed 5 ton split heating/cooling system October 2021.

Farnsworth turned out to be a complete fail in servicing my AC units, and later I found out they did a poor job in installing the new unit in the first place.

During the annual A/C check late in the spring of this year, Chris the tech, indicated the new unit’s condenser was failing and should be replaced and that the new unit’s drip pan was badly rusted and not draining properly. Additionally, under the contract, the annual check is supposed to include a chemical coil cleaning which Chris failed to do, stating the chemical cleaning was not included (even though the contract does specify the chemical cleaning is part of the service). He did not have a replacement condenser in his truck and also did not have a vacuum to blow out the clogged primary drain. I asked him on his next visit to the area (they only service our area on Wednesdays) to install the replacement condenser and blow out the primary drain line. He never returned.

In the Phoenix August heat, the condenser on the unit he installed 3 years ago failed and the unit would not operate. I called for service on a Monday evening, Chris came on Wednesday and said the AC/Heater needed a software update, but that he did not have the correct phone to install the software update via Bluetooth and that he needed an IT specialist to do the software install. (I offered to use my phone to download the software, he refused the offer. I had the sense he was lazy or just did not have the training). He did not test or replace the failed condenser or try to repair or blow out the primary drain. He left after basically doing nothing.

After he left, I went on to the manufacturer’s website, located the App needed to update the system’s software and ran the update myself. It took all of 15 minutes to download the app, connect via Bluetooth and run the update.

I called the Farnsworth office several times and was told they would get back to me but never did. After my fourth call, I left a message and the Manager Joe returned my call. This is one full week after the unit failed. Joe said they just did not have the technical staff available to fulfill the terms of the service contract, and no tech available to come out until the follow week. His suggestion was to find another service company. I cancelled the three service contracts on the spot and they did refund the service contract cost.

I called a local service, Cool Breeze Heat & Air LLC, and they arranged to have their service manager come out that morning to assess the situation and perform the service. He found the system’s software up to date, found the condenser had failed but was still under warranty, and installed the replacement immediately. As part of his inspection he went into the attic to examine both AC units. The original 19 year old unit was still operating fine and within service parameters. The new unit however was another story.

The AC unit and drip pan was installed off level, so the primary drain was actually draining on an incline, forcing water to pool and cause a rust stain in the drain pan. This forced the unit to drain out of the secondary backup drain, staining the outside of the house uppermost drain outlet. He also discovered the install failed to take advantage of the unit’s built in two stage energy efficient capability such that stage 2, the high fan/high output stage was the only stage working.

Cool Breeze came back a day or two later to correct the primary drain issue and to rewire the unit to work properly.

I contacted Farnsworth and told them I expected the to do the right thing and pay for the $1,200 repair service cost to correct their faulty initial install. Not surprisingly, I’ve heard no response from Farnsworth.

Bottom line, Farnsworth provides poor, inadequate installation of new units, poor and incomplete annual service for AC/Heating systems and poor customer service.

I had these guys come and do the spring maintenance on my AC units. They were professional, on time, didn't recommend anything that wasn't needed, I appreciated their bluntness. If maintenance is needed, I will use them again.

Absolutely Great service!!

When I called, I got a live person on the line very quickly, no long holds. They were professional, easy to talk to and eagerly sent a technician in a very short time as my ac was not working on a hot, 106 degree day. The technician Don was polite, and knowledgeable, His uniform was clean and pressed, not all wrinkled and messy. He knew what he was doing, and did not waste time nor poke around. I would highly recommend. Also, the prices were very fair for the service rendered.

A/C breaks on a Sunday over a holiday weekend, of course. Called the company that has my maintenance agreement and no openings until tomorrow afternoon. Luckily, found Mason Mechanical, they answered the phone, tech Ethan, was there and had unit fixed and back on in a few hours. And was nice. AND, had the part on his van. Thank you.

I have been working with Mammoth Services in coordinating repairs and cleaning for a recently-purchased investment property. I met with Trey for the initial inspection. He was wonderful: punctual, courteous, knowledgable, and up front about the entire process. Leanna Rinehart has been my primary contact since the inspection, and is extremely communicative, responsive, efficient, and sweet. Every step is transparent with the online portal, and nothing is done without prior owner approval. I am very pleased with the level of service at Mammoth and would refer friends and family to them in the future.

We noticed we had an A/C issue at 4:00 AM. My husband called Precision Air that morning and they were able to fix it that same day, even during the HOT summer season! Salvador, our technician, was AWESOME! He was very kind and did the job quickly. Thank you, Precision Air! You ROCK!

Really, really, really bad!! Takes them a long time to complete standard repairs. Poor customer service and poor communication from techs and the overall experience was really bad.

I can’t say enough great things about Sam. I’ve had him out for both plumbing and AC issues and highly recommend. He is responsive, professional and fairly priced. If you have an issue with plumbing or air, I’d give him a call.

Devin was a true professional and explained everything perfectly. I would hire him to work for me in a heartbeat. I am going to refer everyone I know to this company. It is much harder than you think to find a top notch and super responsive plumbing company! Thank you again.

On time, reliable, courteous, knowledgeable and friendly. Also very efficient and mindful of time and cost. Will use again.