Best Businesses in Ohio

Michael Homesley came out and installed a new 50gallon, gas water heater. He did an excellent job and I would recommend him and Maximum Plumbing LLC, for all you plumbing needs.

Incredible Plumber with decades of trusted knowledge and experience.

Jason changed our septic system to sewer. He did the hookup. He was fast, efficient, and extremely kind. He also helped my grandparents. Everything went great with our service and I highly recommend!

Saul called as soon as he was on the way. That really helped me to watch for him.
What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.
I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.

Sadly a negative experience with them. Called to schedule for someone to come out for a priority problem but not an emergency. Spoke to the plumber himself who stated on a job at the time but to text my info to his number and they would call back that evening to schedule. Immediately texted info....16 days later now, still no call :(

I am a full time real estate professional and have worked in 80+ projects in the greater Cincinnati area. I met the Getz family when I had an enormous water bill at one of my properties. They immediately isolated the issue & replaced the underground main water line within 48 hrs. From that initial contract I have relied on their service for nearly a dozen more projects for both exterior and interior underground water and sewer service. They continue to invest in the business by acquiring not only more equipment but also proper training to manage and scale these type of jobs. Their work is highly commendable.
Eli Kadiu - Real Estate investment Professional

Does great work and friendly

We have used Rebisso for many years. I should have written a review long before now. They are quick to respond and always do a great job. Steve usually comes over and he really knows his stuff and he gives you his honest opinion. When the work is complete he leaves and says you get a bill in the mail. That's the old fashioned way of doing business and I love it. I always recommend Rebisso whenever anyone is looking for plumbing work.

We are very pleased with the services provided by Benjamin Franklin Plumbing. We have called them out on multiple occasions for simple repairs, a master shower demo & install and even emergency services. Ethan especially is great to work with. He has been assigned to help us on estimates and emergency repairs. Ethan is always very professional, transparent, and does a great job.

Additionally, Bill, Jordan, and two others (I unfortunately forgot their names), did an incredible job on our master shower and exceeded our expectations. We highly recommend Benjamin Franklin Pumbling.

Nixco did an amazing job with our requests - including installing all new toilets and running a gas line for a new stove. They were friendly, knowledgeable regarding recommendations, and discussed all questions and concerns. They were very respectful and clean. The company is up to date with technology so that they're easy to schedule/contact if we ever have any urgent issues. We really appreciate the high quality service. Thank you!

Great place, great people. There is no one better.

Great company,great service. Used them for years. Small jobs or big.

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
---------------------------------------------------------------------------------------------------
Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

We had a gas leak here in my duple Duke cut it off and they ce to make the required powers. Well they didn't fix it properly and when Duke came back out it failed ins I ection. He didn't pressure test the lines after the repairs were made. Then they refused to send someone to make the required fix. So now we're just stuck in limbo. Other plumbers dont want to go behind them and we have no heat, hot water or stived. Which all ran off of gas. Really bad business. Be careful or you'll be stuck too.