Brenda Moser

2 months ago

I had used Black Mountain Plumbing for a new hot water heater in 2022. They were my go to service when i discovered a leak under my kitchen sink. Since it had been suggested it might be a faucet issue when I first called in, I purchased a new faucet at Lowe’s before the scheduled appointment. . Daniel arrived promptly the next day, assessing the problem swiftly and accurately showing me exactly where the problem lay. Daniel was able to install it quickly. He also checked water pressure and cleaned up thoroughly. He offered a senior discount as well. I highly recommend Black Mountain Plumbing for their excellent service.

Crissy Leen

3 months ago

Do you know when you have a big issue and need urgent a friend’s recommendation of a great plumber? Well that’s me telling you that this is the place to call. Soleman came to our home and did a honest assessment. We were having major issues in our kitchen sink related to roots. Great experience. Problem solved. And yes they will come back to crawl under the house and review what is going on. That’s the kind of company that you trust. They won’t over charge.

Leo Santiago

4 months ago

The crew was on time and up front about all costs for the inspection. They detected the leak quickly and were able to fix the problem without delay. As for the fee associated with the visit I would say you get what you pay for. I recommend Black Mountain Plumbing to anyone that has a plumbing issue.

Yuanyuan Chang

a month ago

A routine job to replace the regulator makes a huge disaster!They came to replace Pressure Regulator Valve on Monday morning and told me everything was good, no water leakage after it is done. Right after they left, I notice the dishwasher was complaining leakage. I called them right away, but they said they did not touch the pipe. Okay, I thought it might be something wrong with the dishwasher itself. The next day, on Tuesday afternoon, I came back home and notice the water heat closet is completed soaked and flooded and the bedroom, hallway, entry close to that area also have wet drywall. The front door is also out of shape. I call them again, they emphasized it is not related to the replace of regulator and they refused to send someone to check the status as a follow up of the regulator replacement. Their manager or supervisor yelled at me, and said he has many years of experience and it is completed none of their business. He even wanted to charge me $167 for the followup check, plus ~$900 to remove the leaked water heat.Replacing the regulator is very tricky. It could generate a sudden and strong water pressure to the water pipes and equipment, such as water heater. Besides, the leakage takes time to be noticed. There is no water leakage right after the replacement does not mean there is no leakage. They should switch on the regulator slowly after the replacement. They should also have a follow up check later on the same day and the day after. They did not do that.I have a flooded house due to their improper operation. They do not want to offer the followup check. Their attitude to me even make it worse. I will definitely stay away from this company.

David Cravens

2 months ago

Daniel was on time, he was very friendly and explained all that he was going to do and what might have to do. He was very informative, friendly, we really like him. We have had come in the past and did some work for us. WE really trust him and the company. He did a good job. I would recommend Black Mountain and Daniel. Prices were good.

Nate Anderson

2 months ago

My family has used Black Mountain in the past. Today, they didn’t have any immediate availability for an emergency call, but Robert walked me through changing a valve over the phone. Other companies wanted $500+ for the service call and I was utterly impressed with the service and honesty of Robert. Will definitely use them in the future!

Doug Farry

2 months ago

I have used Black Mountain before with high satisfaction. But this time I told them that I needed the flapper valve replaced on several toilets, which they’ve done before. When the plumber arrived, he said that BMP had changed their policy and would no longer just replace the flapper valves for “liability reason”. The minimum they would do is a “partial rebuild” of the toilet for several hundred dollars per toilet. I’m not mad at the guy, but they changed the policy without notice and didn’t inform me of the policy when I specifically requested and scheduled the appointment to replace the flapper valve.* Update: I got a call from the owner apologizing for the situation. He acknowledged that their policy had changed, and that it was due to higher costs of labor, gas, parts, insurance, etc for their business. He also said I should have been told up front that they couldn’t come to the house anymore for such a low cost/low effort job. I appreciated his candor and customer service. So I changed my review from 1-3 stars.

Linda Kessler

2 months ago

Called with non-urgent issue (low water pressure, but we knew it wasn't a leak/was likely pressure regulator), and they fit us in the next day. I explained a bit of calendar complications (2 working at home), and they made us first appt of the day to simplify. Very friendly, polite, knowledgeable and personable. Did what they needed to do, with occasional calls into the house as needed for updates/have us turn on faucets/etc. Strongly recommend Black Mtn Plumbing for professional approach.

Mel Barosay

5 months ago

John was so professional. He approached it methodically and fairly and went the extra mile to find old 1980 Delta faucet parts. He explained everything so logically that if I had to break the bank, I could justify why there would be a bigger expense. He and my dog also became friends. I would invite him to our next Christmas Party, but more importantly he is my plumber for life. He prepared me for the worst and God-behold he came through in fixing it at a fraction of the cost. Thank you John and Happy Holidays everyone!

Paul Gach

3 weeks ago

We called Black Mountain Plumbing at 8am because we had a pin leak in an indoor pipe, between two walls. By 10:40 am, Daniel came out and fixed the leak within 30 minutes. He did a really professional job and did it quickly. His experience really showed and we will request him the next time we need any plumbing service. Thanks Daniel!

Matt Gage

3 months ago

Black Mountain Plumbing were very professional both in setting up the appointment and the actual work. I appreciated that the plumber took care in not just doing the tasks I asked, but to evaluate the existing work and suggesting improvements and why they were recommending them.

T Rowe

3 months ago

Carlos was fantastic. He was considerate, thoughtful, clear and completely open about options and what each option was going to cost. There were zero surprises when the bills came. Cannot say enough good things about Carlos and his excellent service.

B

5 months ago

Very professional and easy to schedule appointment. Mr Kent replaced our shower cartridge and the p-trap in one of the sink. Service was very quick and job was splendidly done. Thank you

Roberta Dawson

2 weeks ago

At first, I was put on the wait list for Monday (called on Friday morning). Then a very nice lady called and said someone could be at my house in the afternoon. Dylan arrived quickly and did an OUTSTANDING job. He was friendly, professional, and competent. Will definitely use again.

Mandi Rumion

a month ago

I can not say enough great things about Black Mountain Plumbing. Every aspect of working with them has been easy and pleasurable. Especially when dealing with....well.....pooo. Lol. Great staff from receptionist to technicians. HIGHLY RECOMMENED.

CC Johnson

a week ago

Daniel was awesome! Fast and courteous, cleaned up after job. They were booked but an opening came up so happy, I will use them again!

Jennifer Disser

3 months ago

I called Black Mountain plumbing at 9 am after our kitchen sink drain started leaking and Dylan was at our house about 4 hours later. He replaced our leaking disposal along with the rest of the drain pipes under the sink. When doing a leak test, he identified an additional pipe that had cracked and replaced it as well. I’m happy with the work he did and the responsiveness of BlackMountain Plumbing.

Cecylia Stabrawa

a month ago

Easy to schedule, responsive. Solomon was friendly, explained everything he did. Answered my questions and went above and beyond teaching me about our tankless water heater. Highly recommend!

Mike Herbst

a month ago

Black Mountain has been our go-to plumber for many years, for small jobs (shower valves) to HUGE (cracked mainline under our driveway slab). The work is always done on-time and with high quality.

Anne Riemer

2 months ago

We paid for an estimate ($49) with Black Mountain Plumbing to install a soft water system, a water heater and other plumbing work in our garage. They came recommended through the company that we purchased our soft water system through. The plumber that arrived at our home was insistent on selling us his products, rather than installing the system we had. Our estimate confirmed this, as he wanted to charge us $2,000 more to install our already purchased system, rather than purchasing his system. We were given no reason that his system was better. Our estimate was added incorrectly as well, with an almost $4,000 error. I can't speak for their work, but they did not make a good impression through their estimate process and we will not be using them.

Jessica Davis

3 months ago

I have a clogged pipe that is affecting a toilet and shower. The plumber charged $297 to camera the clean out pipe outside, which was clear. He wanted to charge an additional $400 to remove the toilet and another $150 to snake the drain. I declined because of the cost. So he left and I still have a clogged shower/toilet.

Mark Richards

3 months ago

Water Supply line to the house. The work was done thoroughly and competent. It was a little pricey, since I did all the digging and prep work but they had me but the ....... Would use them again if I have time to price compare and if similar in cost with other plumbing companies.

Sugah Cane

2 months ago

Excellent service. I was able to get a repair the same day. The communication was excellent, as was Daniel. Very courteous and finished the job very quickly.

nygoebel

3 months ago

Was able to get an plumbing emergency appointment on the same day. Very accommodating. The technicians we met had all been very professional, courteous and timely. No dragging to extend service fee. Highly recommend.

Cindy Souza

a month ago

John and his worker were great. They took the time to troubleshoot and cleared the drain straight away. They were very conscientious about cleaning up after themselves. Very professional!

David

4 months ago

Carlos did an awesome job. Explained everything he did. Worked quickly and cleaned up all the mess. I’d highly recommend Black Mountain Plumbing and Carlos.

Ralph Tilley

a month ago

Black Mountain was responsive (same day). Daniel was on time, professional and very helpful with his suggestions. I would definitely use them again.

Daniel Gorelik

3 months ago

PRV and expansion tank install. Same day service. Reasonable pricing. Thanks Dean.

Kent Panter

a month ago

Very personable. A joy to work with! Prompt service and very professional. Patience in giving a full explanation of work performed. Given specific information about possible problems that might arise in the future. And, most of all, our grumpy dog kinda liked Mr. Kent – our professional from Black Mountain Plumbing. There is absolutely no reason to look for another plumber for what ever you need!

John Paterick

a month ago

Dayne did a great job dealing with the issues created by previous amateur sink and pipe work. Very professional and got things straightened out and up to snuff. Very happy with results.

Elizabeth Fink

a year ago

Carlos of Black Mountain Plumbing came to my house to fix a leak in my water heater's intake line. He did an excellent job of making the repair. He used high quality parts, worked efficiently to get it done in less than an hour, tidied up the jobsite and checked that my hot water was working properly when he was finished. All for a reasonable price. I will definitely use them again in the future.

Jeffrey Fonseca

4 years ago

Had two jobs, 1) install a automated water shut off valve that I sourced and they installed. And 2) dig out and replace the pressure valve on my irrigation line. Took about 3 hours to get both jobs done from start to finish, but they took care to keep a clean work space during and clean up after. Made sure to test it all for me and even gave me a certificate for my auto water shutoff to given to my insurance company for a discount. The team at Black Mountain is very professional and I enjoy parting with my hard earned cash when they do the great work they provide in the manner they do.

Cyrus Ortiz-Luis

4 months ago

Dylan (I think that’s his name) was professional and quick. Only issue was the welder was loud so a heads up would have been helpful. Other than that it was great. Thanks!

Diana Taylor

6 months ago

We can’t begin to express our gratitude & appreciation to Black Mountain Plumbing (Scott & all the guys) for their hard work, commitment, quick timeline & expertise in re-plumbing & re-piping our kitchen & bath. Scott helped us as brainstorm as we envisioned the remodel. They definitely had their work cut out for them! We’re so grateful and highly, highly recommend them!!!

Ben Chassen

a month ago

Dan was one of the best plumbers I've ever had in this house. I strongly recommend the company and Dan to anyone needing repairs

Nadine Roberts

8 months ago

Black Mountain Plumbing is a highly respected company by myself and those who offered them as a recommendation. They assess each repair and provide realistic results without overselling. They are very responsive and respectful when onsite and I truly appreciate the dedication to detail. John H. was a great communicator and would hire them again for future repairs. Thank you for doing a great job!

Fontaine Shu

5 months ago

I was recommended Black Mountain Plumbing by one of their long time customers. I initially thought my faucets were broken, but Daniel walked me through all of my sinks/toilets/water lines and he taught me what might have caused the issue I was seeing and we itemized what needed to be fixed and what would need to be addressed later. Daniel was super helpful in teaching me about the aging-out fixtures, what to look for and all that, which I really appreciate. I would do business with them again![edit 11/27/22] - Came home to a nightmare - a leak in the wall. BMP came out for an emergency visit and Dayne quickly identified the cause and fixed the leak. Really thankful he was able to come out when he did, even when it was later in the evening.

Craig Gottlieb

5 months ago

These guys are amazing! On time, reasonably priced, and totally effective! I had called Roto Rooter ASI (never again) and they were 7 hours late! So I got on Black Mountain’s wait list and they called me shortly thereafter and Carlos was at my house working within 1/2 hour! What lifesavers!

Jean Manning

6 months ago

Dylan was great and professional! He replaced 3 valves in my kitchen and replaced my very old outside faucet. He was efficient and explained everything. I will definitely use Black Mountain Plumbing again for any plumbing needs and I confidently recommend them!

Jamie John

5 months ago

Solomon was able to quickly diagnose an ongoing leak. He was very professional, friendly and did a great job explaining everything. Highly recommend!

John Klaffenbach

5 months ago

Added Moen Flo water leak detector. Was on time and courteous and job was done quickly. Assisted in setting up the app and what to expect. Would recommend them.

Tasha Altheide

2 months ago

Very pleased! We have used Black Mountain before, and will definitely continue to be customers. Every person who has come out is friendly and very knowledgeable, and the jobs get done right.

Debbie Burdman

5 months ago

Daniel Kent from Black Mountain Plumbing Inc. did my garbage disposal repair and was fabulous. He explained what needed to be done, was efficient and cleaned up after he was done! I would highly recommend them!!

Dianne Lamb

10 months ago

I highly recommend Black Mountain Plumbing!!!I was so relieved that Scott (the owner) came out & with his experience & knowledge he determined what needed to be done with this challenging situation. It gave me confidence that I had chosen the right company for this job.I had a hot water line pipe leaking under my slab foundation near the kitchen sink. This required locating where the pipe was leaking, how & where to cut & cap that pipe & then re-route a new pipe from the water heater in the garage though walls & cabinets. Then reconfigure new pipe manifolds along a new hot line path from water heater to the final pipe manifold under the sink.I was amazed at the professionalism & quality workmanship that Scott & his crew (Carlos & Joel) were able to accomplish.I will definitely be calling this company for any future plumbing services!!!

Michael Rabkin

3 months ago

Dylan was thorough, professional and clearly knowledgeable. He went out of his way to verify water pressure. Strongly recommend!

Pam Heatherington San Diego

a month ago

Black Mountain is true to its word. They have come back to trouble shoot a problem that was minor but annoying. Daniel stuck it out with us to make sure everything was running right.

ben cowan

3 months ago

Solomon was amazing! By far the most courteous, professional, and helpful plumber I've consulted in San Diego.

David Barraclough

7 months ago

We have used Black Mountain Plumbing twice. First to replace a broken water heater, and second to detect and fix a leak in the ceiling of our kitchen. Both times we had a fantastic experience and would absolutely recommend them if you are looking for a plumber.

Patrick Correnti

3 months ago

Our plumber was pleasant, helpful, courteous, answered all questions, and did not waste time even though there were errors from the contractor's original installation.

Steve Christensen

3 months ago

Carlos was very professional and knowledgeable. He got the job done quickly and neatly. Though I thought the company’s charge was a little high

Chelsea Petrucci

6 months ago

Used Black Mountain Plumbing Inc for quote on bathroom renovations. Scott was responsive and his review of the project was very straight forward and informative.

Ron G

a month ago

Came to install a part of a faucet. Discovered within a few minutes of arriving that the part was incorrect. Could have just charged me their advertised $49 fee, but instead charged me the full $249 fee for installation of the part.

Jay Lavine

2 months ago

Plumbing inspection. Sewer camera inspection.
Solomon was the best! Extremely knowledgeable and thorough!
Explained things well!

Dan Hammang

3 months ago

I have used Black Mountain Plumbing several times in the past and have had good results. The plumbers have been professional, courteous and genuinely interested in delivering value. In one case they even helped me solve my problem over the phone. Pretty impressive.This time I had a specific problem that needed fixing and I took advantage of a special promotion they were having for a while house inspection. The problem was fixed well and they came up with a list of recommendations. Later, after a bit of a lag they sent a follow-up with a cost attached.I appreciated the line by line quote. I have felt, though, that the pricing seemed high. It had a different vibe than the cost conscious approach I had receive from other plumbers from Black Mtn.

Teri Sulpzio

2 months ago

Needed service, they came out the following day and successfully completed everything we needed and the repair man was courteous and knowledgeable. Would definitely use again.

Michelle Richtik

a month ago

Had a break in a pipe to my outside Irrigation faucet he came he saw he fixed it and in less than an hour I’m very pleased

yonsook kim

3 weeks ago

Daniel was a very hard worker. He got the repair done quickly with in one hour.

Theresa Wolner

9 months ago

After repairing what was the third leak over several years we decided to repipe the whole house which is definitely a major ordeal. Black Mountain was awesome. During a super stressful time. Took them barely a week, they were very meticulous about cleaning up and making sure my things were protected and not damaged. They were great about communicating everything they were doing and being super professional. Highly recommended

yvonne ledoux

3 months ago

JH was here within time frame, assessed the situation, gave me options of what I could do, upon my request he replaced garbage disposal, completed within an hour or so. Thankyou!

Brian L

9 months ago

Daniel was great! He worked quickly to resolve my plumbing problems and didn't seem to mind me looking over his shoulder. He thoughtfully explained the repairs in language that I'd understand.

Ronald Warren

10 months ago

Yet another Crestmont resident who had a water main leak which is now a common feature of our neighborhood. Broken polymer water main line had to be replaced from curb to house. Black Mountain Plumbing was very responsive, Scott and his team kept me apprised of every step of the process. The team finished the work in 1.5 days and returned the front yard /landscape to perfect condition. All new copper line. Excellent work. Highly recommend!

Corey Klosinski

2 years ago

On a faithful Saturday morning my quarter turn toilet shut off valve handle broke sprayed water . I live in I condominium building so shutting off the water to fix it impacts 7 other units. Solomon came very professional nice guy and did awesome work new valve looks great. Thank you for being available on the weekend.

Oren Patashnik

6 months ago

Interactions with the plumber (Daniel) were moderately uncomfortable, primarily, it appears, because he was asked to put on a mask (immunocompromised customer). That's just unprofessional, it seems to us. The plumbing results were fine, but it was not a pleasant experience.

Mail High Rose Ter

7 months ago

I shop around dozen of plumbing company before calling them, It was weekend when I saw water is dripping from ceiling. It was weekend so call went to company who handle customer request , she told me that on-call plumber will call me and explain all charges. Got a call from plumber and he told me $199 and anything repair will be extra. I have to pay for material and fix ceiling if he need to open that I agree upon. I did ask twice is there any charge except the one we discussed, He said no. When he came to home and then he said now I'm here now additional $183.5 for leak detection, I said what ? I asked you twice Will there any extra charge beside repair and you said no. He said no repair doesn't include leak detection. He should have very clearly communicated about leak detection is not included. Not gone use them in feature or will recommending to friend or family. There are so many other plumbing company which are very good in communicating and doing good job.

Bruce Strumlauf

a year ago

This was my first time using Black Mountain Plumbing and I was very impressed with the knowledge and advice from Solomon who visited our home. This plumber came highly recommended from another plumbing company who was too busy to attend to my issue. The visit turned out to be just a trip charge but I’m having them back to do a garbage disposal replacement next week.

Cindy Erb

3 months ago

Outstanding service and extremely responsive. Thank you for your excellent and professional service. We sincerely appreciate Solomon and Scott's time and diligent analysis.

BONbon Lit

2 months ago

Dayne was the plumber from Black Mountain Plumbing who serviced my home today. (March 1, 2023). He notified me when he was coming. He was on time. He gave me detailed information on how he could repair my bathroom plumbing. He was patient and professional. He used terms that made it easy for non-plumbers and older customers to understand. After completion he showed me what was repaired. I will absolutely use this company again for any plumbing needs I may have. Mrs. Little

Richard Carlquist

a month ago

Daniel fixed a clogged drain from our washing machine. He did an outstanding job.

Brad McGowan

8 months ago

Our plumber Daniel was courteous and professional. He was patient with my questions. He arrived on time and left the jobsite as clean as he found it. He didn’t try to upsell me. He also recommended a couple of maintenance tasks that I could perform myself.

Todd Moore

8 months ago

Solomon rocks! Very professional. I deal with quite a few plumbers annually due to my job, you guys are great. Easy to schedule. Office staff was polite and knowledgeable on rates.

Rick Crooks

a year ago

Black Mountain was fast, courteous and timely. We experienced a hot water slab leak that in the past, has caused a lot of damage. I called them and they arrived the same day for assessment. They were able to shut off the hot water, schedule the leak detection, and install a point of use hot water tank to supply hot water to my kitchen and bar areas. They were able to obtain the parts, and fabricated a custom pan in a day, and get us operational again quickly. Scott did a fantastic job. I would highly recommend Black Mountain plumbing.

Hardy Gold

11 months ago

We have used Black Mountain for several years. They are very professional in terms of scheduling, consistency, quality and sending out plumbers who know the work involved. Solomon is our go-to plumber for anything involved with tankless hot water heater issues. He’s excellent at troubleshooting, flexible, and knows when to suggest that an old water heater isn’t worth fixing. We have purchased tankless water heaters on Amazon and had Solomon do the installation. No one at Black Mountain ever pushes us to buy something we don’t need just to increase their profit margin. They are reasonable in pricing and unlike most plumbers, we never feel taken advantage of.

April Woodward

4 months ago

Daniel is always very professional, thorough, knowledgeable & respectful when he's called out here. No better plumber in this town!!

Brian Kobleur

11 months ago

Daniel did a fantastic job as always, explained everything he was doing every step of the way, and was meticulous in keeping everything clean. Even with a few curveballs, he was calm, professional, and went above and beyond. Highly highly recommend Black Mountain Plumbing for all your plumbing needs!

Anthony Tang

a year ago

I had them come out at 11pm the night before Thanksgiving due to my own questionable decision to try to repair a toilet stop valve which resulted in a flooded bathroom and house water turned off. Anyway long story shirt, Dylan, the on call who came out was super professional and fixed it all up quickly. Emergency service was steep but worth it, especially o get it if the dog house with my wife. ?Workmanship seemed really good and he was patient with my extra request despite being so late. I highly recommend them.

David Phillips

10 months ago

Daniel was very knowledgeable and professional. He diagnosed 4 leaks that were causing damage around our sink. New faucet & pop-up assembly, and fixed a weird trap set-up the last owner did. And he got it done same day! On a Friday! Heroic stuff ?‍♂️?

Gwynne Henry

6 months ago

This was the 3rd time for this leak. Previously repaired by inexperienced workers.
After researching various plumbing companies, I chose Black Mountain.
They are beyond professional! I will recommend them to everyone!!!

Byron Zuniga

9 months ago

Solomon returned after approximately 10yrs. It was a treat to see him. He assessed the repairs, and turned it over to Dayne and Isaiah. These guys made sure that we would have smiles on our faces when our waiter heater was up and running. Once again I must say that we are blessed to have these professionals in our lives. Thank you Blackmountain Plumbing!

Frances Stipe

a month ago

Technician Daniel Kent was great. Nice that he took the time to explain what the repair was going to involve, offered me their senior discount and my cats thought he was ok ?. Thank you!

Stephen Ryan

10 months ago

Was way over quoted by another local plumber. Black Mountain was very professional and did an awesome job! Best of all, they charged less than half of what the other guys wanted to charge. A+++

Diane Davis

4 months ago

Solomon was professional. He fixed the clogged toilet and drain. He also explained some issues I should have addressed in the near future.

Molly Sievers

9 months ago

We have used this service twice recently. In both cases, Dayne was professional, respectful, knowledgeable and did great work! Estimate was accurate too. Highly recommend.

Susan Castellana

2 months ago

Leaking kitchen sink! Argh! Dayne arrived in the time window, had mask, gloves and shoe covers. Quickly assessed the problem, described the repair and cost, completed, cleaned up. Professional, knowledgeable and pleasant. Highly recommend this company and Dayne And we both kept our distance.

Scott Smith

4 years ago

Daniel did a great job fixing several plumbing issues in our house. He was professional and I could tell committed to doing a good job. He was also very patient with my many questions about what needed to be fixed and how it would be done. I really appreciated that and the time he took to do things right. We use Black Mountain Plumbing whenever we need work done on our rental house and have always been very satisfied with the work they do.

Yoon R

a year ago

I called BMP to address my concern for potential water leakage inside drywalls where the pipeline is running from pressure release button of the water heater to outside. It turned out I did not need to repair or fix anything because they determined it is not leaking. It was a big relief for me since I did not have to tear down the dry wall and so on.I liked the fact that they did not tell me to open up the dry walls to see the inside. This means in the future I can spend the minimum amount to evaluate similar situation without worrying about over spending on something you are not sure about.

Bryan Moore

a year ago

After prior company clearing drain, had expensive sewer repair quoted. On friend recommending Black Mountain, Solomon explained their camera inspection for 230 would likely cover inspecting from all the cleanouts, in 1-hour labor, instead of the trip fee. Camera established the nominal condition everywhere except for the problem area root ingress only 2-3 feet below surface, not 5 feet as previously quoted by other company. This will cut my repair cost in half, save thousands of dollars! Thanks, Solomon!

Rob Bristow

a year ago

I had an issue with my home water filtration system. Robert from Black Mountain Plumbing was very knowledgeable and explained everything in detail. Very good experience, will definitely call them again for any future plumbing issues

Michael Tran

2 years ago

John was very professional and prompt. He came with all the tools necessary to fix my low pressure kitchen faucet problem. Diagnostic was fast, efficient, and he explained everything in laymen terms for me so I felt at ease knowing he'd fix the problem. The repair was well done and high quality of work. On top of this, John is very friendly and made the experience very pleasant.

Amber Scroggy

a year ago

Scott came out for a quote on installing a new gas line. Once I have determined that I don't have lead paint on my or asbestos in my dry wall and I will hire him to come install my gas line. He was my third quote and by far the most reasonable. I am confident that I will be happy with the results when all is said and done. UPDATE: The work they did was great. They came in set up, did the work, cleaned up and adjusted my bill on the spot to include removing my old appliance. They were friendly and answered all my questions with confidence and never seemed bothered by me checking in throughout the time they were here to see the progress. I will be using this company for any future plumbing issues in the future. I would recommend this company to anyone who asks.

Bill Scott

9 months ago

Daniel correctly diagnosed the problem in mere seconds. He fixed the detected water leak amazingly quickly. He was very cordial and easy to work with.

sandy gharabaghli

a year ago

Black Mountain Plumbing were very professional and Carlos was exceptional. He explained the problem and provided comprehensive repairs. He was meticulous in his work and cleaned up after the repairs. Carlos was outstanding!

Camille Kim

11 months ago

Repair was not completed because there was a lack of communication on the price of the drain clean. Upon booking the appointment, I was not told by the staff that the snake they use is $100 extra plus the time, plus the fee. This made the repair twice the going rate of any other local company. They also did not explain that the coupon I had was not eligible for this service. The plumber also mentioned replacing a T fitting but I am wondering why this wasn't mentioned when I used Black Mountain last year for a similar job. I do appreciate the office willing to refund me the $49 visit to come out. Glad to see they want to retain customers even when communication is lost in translation.

Susan Wetherell

a year ago

Black Mountain Plumbing responded in a timely manner to repair two toilets that were running. We were kept updated regarding arrival time, which was within the 4 hour window originally given. Daniel was very polite and professional, explaining each thing he was doing to properly diagnose the issues with both toilets. He explained the necessity of replacing the fill valves, and the cost. He also checked and resealed one of the toilets at no extra charge, and provided an online discount for the service which we were unaware of. He left our home neat and clean, with two working toilets. We're very thankful to have found someone who does their work with such integrity (Colossians 3:17).

Bruce Coy

a year ago

Good service but outrageous markup on parts. And very pricey. I needed a new pre filter for my whole house water filter. Very easy to install less than 5 min. so I ask the price breakdown. Filter $100 labor $200.I said time next material ? They said that’s the price.So I said, can I buy the filter from you? Sure $185.Wow 85% markup!!!Great work but expensiveBruce

Sheng Tang

9 months ago

Walter of Black Mountain Plumbing correctly diagnosis where the leak in the kitchen was and quickly repaired the leak. We were satisfied with his work and will recommend him to anyone who needs a plumbing work.

Erik Pendleton

a year ago

After clearing a clog, they gave an estimate for replacing 2 toilets, but they doubled the estimate on the invoice to $3,977.26. My mother claims she used Black Mountain plumbing in the past and they managed to rip her off, so I am assuming this is not a mistake. I will not be using them again.

Sharon Foerster

3 years ago

Appreciate the professional office staff. I was on a wait list and delighted when Bill called with the good news a plumber was available to fix the problem. Daniel arrived as expected, explained the issue and solution, quote was reasonable. He worked quickly to repair the pipe. Friendly service. This is the second time I contacted Black Mountain Plumbing. I will not hesitate to contact them again. Thank you for being a trustworthy and professional company, your team has integrity and expertise. So valuable in today's business environment.

Susan McFarland

2 years ago

I have a Taco D’mand Thermo-regulator system that has become a major issue. Black Mountain Plumbing, and specifically Robert, is helping us to solve this problem. He’s spent a lot of time researching, and also on the phone at my home with various vendors. It’s still in the process, but I hope the outcome is worth his time and mine. And that’s just one of several issues in my home.I am impressed with his efforts and his customer service. Very nice guy and quite knowledgeable in his field.Also, quite by accident, I had my handyman come over for something on the same day as Black Mountain Plumbing. He saw the trucks in my driveway and said “these guys are good. I’m glad you called them”.

Keith Hullfish

a year ago

John and junior arrived on time and were very courteous. They understood that I was concerned about a gas leak in my laundry room. They efficiently and thoroughly checked the pipe and tested for leaks and made my mind at ease. Thank you Black Mountain Plumbing, you are the best.!

John Decker

a year ago

Black Mountain Plumbing did a great repairing my main water shut-off valve and installing and testing a new PRV (Pressure Reducing Valve) at my residence. They responded quickly, professionally and efficiently. Their technicians are courteous and knowledgeable. I've contracted with Black Mountain Plumbing twice now and each experience has been top-notch.

Shelley Aberle

10 months ago

Daniel Kent
Spent the time to clear drains and explained potential options for water filtration system. He was great thank you!!

Bradley Schluter

a year ago

Dylan from Black Mountain Plumbing came on time and installed a new water heater he was assisted by Carlos Black Mountain Plumbing. They were very polite and looked and gave me suggestions of my options before performing any work and gave me a very detailed estimate which actually ended up being slightly higher than final cost so I had the repairs done for less than what they originally quoted.

Eva Martinez Freday

2 years ago

We called Black Mountain after spending two weeks without a stove after a gas leak because the initial plumbing company we were referred to had still yet to send someone to do the work we needed despite confirming scheduling on three separate occasions. Black Mountain Plumbing was a breath of fresh air with their exceptional customer service and expertise. It definitely wasn't cheap, but it was well worth the price for the quality of workmanship knowing the job was done right. They moved a gas line, installed a new range and the water line to the fridge with copper piping. We are very pleased with their work and are confident with it's safety, and will most definitely be calling them again.

Donald R Lechien

a month ago

Very responsive,friendly and quality workmanship. Will use them again.

Michele G

3 months ago

Used BMP before, always professional. Upfront about costs and responsive to follow up issues

Brenda Ashley

a year ago

Solomon and Brianna are so professional. We had a continuous water leak in our master bath tub. We had called two other plumbers to fix it. They both said you need to cut a hole in the side of your bathtub or do an entire remodel. I sent pictures to Solomon. He and Isaiah came with the parts needed and within an hour the continuous leaking water was fixed. What a huge relief! I highly recommend Brianna, Solomon, Isaiah, and Black Mountain Plumbing.

Fred Sheinbein

3 years ago

Larry/David arrived quickly and diagnosed the problem which did not require extensive work to resolve. Thank you for your excellent work. Congrats to Black Mountain Plumbing on 20th year anniversary.2017-01-18 James Kim changed out the shower cartridge which had some frozen parts. He made sure everything was done correct and cleaned up the area thoroughly before he left. He also on his own tutored me how to do certain things properly if I ever needed to do them in the future. James is very professional, courteous and an excellent company representative. I will certainly ask for him for any future work to be done.2019-07-29 Daniel arrived on-time, was very friendly, professional and work efficient. He was able to do additional work not scheduled without hesitation. He left me with great ideas on how to prevent problems in other areas of the house. I will definitely call to have this preventative work done in the near future. Most highly recommend.

James Garces

a month ago

Expensive. They plugged a gas line. Charged $325. Took 15 minutes.

Barbara Asaro

2 years ago

Daniel was friendly and professional. He arrived on time and took care of the problem quickly. He showed me a picture and explained the issue and what he did to remedy it. I highly recommend Black Mountain Plumbing. FIVE STARS!Second review: Just today I had a more serious reason to call Black Mountain Plumbing - seems my water heater gave up the ghost. Solomon arrived on time and was friendly, professional, and courteous. He explained what needed to be done and kept me apprised of the progress of the installation. I will continue to recommend Black Mountain Plumbing to my friends and neighbors.Third review: I continue to be impressed with the professionalism of Black Mountain Plumbing. Cathy in the office is most helpful and always on top of things. Today Dayne came out to replace a toilet. He did an excellent job in a timely manner. Plus, my cat liked him so there you go.

Elena Lelea

2 years ago

We have used their services multiple times in our home and are very pleased with the high quality of their work, professionalism, and promptness. They are worth every penny.All the plumbers who I’ve interacted with over the years from their company have been so friendly and personable. Today Dylan did some work at my elderly parents’ home and he was so gracious when they hovered while he worked.I’m so grateful that I can rely on them as a resource! Plumbing issues can be inherently stressful, but Black Mountain Plumbing makes it stress-free.

Madison Nicolao

3 years ago

First time having Black Mountain Plumbing come out to fix our garbage disposal and clean out our backed up pipes which were causing the dishwasher to not work and spew water out. Very efficient, great price, and getting an estimate from them to move forward with more work we need done for the pipes under the sink. Thank you for the efficient job done!

Ann Hoover

2 years ago

Black Mountain Plumbing was great about accommodating my schedule. Daniel called me with a heads up I’m on my way. He was polite and professional and explained everything to me that he needed to do. KUDOS to Daniel!I hope to not need their services again but I will definitely call them If I do and recommend them to my friends.Thanks,Ann

Ralph Johnson

5 months ago

Plumber came as scheduled. Problem with deluxe faucet. Adjusted and tightened to specs. Quick and for basic service call. Black Mtn always great.

Samantha Friend

a year ago

Every other company I spoke to had stated that our repairs would cost so much more and would involve significantly more work and repair. Blackstone did our kitchen plumbing repairs and installations in no time at all. Highly recommend!!

Dave Chevallard

2 years ago

We were able to set an appointment quickly. Daniel was great about letting us know he was on his way and showed up as expected. He worked quickly to resolve our issue and cleaned up after himself. Will definitely be using Black Mountain again, should the need arise.

Chris n Heidi Tutt

3 years ago

Top notch job! Highly recommended! Adam was very courteous, trustworthy, and did a great job. Left the job site clean and in pristine condition. Everything about the service was professional. Communication during the repair was excellent. Hopefully I never need another plumber. But, if I do, I will be calling Back Mountain Plumbing!

Joann Petersen

3 years ago

John and company did the work for us today. He did a great job. Was honest and up front with the solution to our problem. They respected our home while working. Were punctual and cleaned up before they left. They also checked all rooms to ensure that everything was working properly. Will always call Black Mountain Plumbing for any future needs.

Maureen Phalen

3 weeks ago

Daniel cleaned out a shower drain and did an assessment of a bathroom toilet water pressure issue. He did a good job on both.

Carol Powers

3 months ago

I believe Dane was the representatives' name. It was a middle-of-the-night call. He arrived promptly after our conversation with him on the phone. He immediately detected the cause of the problem. He explained further steps to be taken. We asked him to do one of the steps on the spot. The rest depended on our obtaining a replacement faucet. He gave us a quote and did the repair. While he was doing the repair he noticed that our water pressure was way too high which probably caused the problem in the first place. He said the water pressure gauge (not sure of technical name) should be replaced. Given our perceived urgency of this issue, we asked if he could replace it at that time. It was now almost midnight. We wanted him to do so as we felt that the danger of more flooding was imminent. He gave us the additional quote and did the work. Dane was very professional both in his knowledge and his behavior. We never felt pressured. Black Mountain Plumbing has been our go-to company for plumbing issues for many years. They are tops. Thank you for being there

Kerry Abbott

3 years ago

Black Mountain has completed several jobs for me, but this is the first time I had a semi-emergency with a leak, and they responded very quickly. Solomon quickly diagnosed the problem and submitted an order for parts and helped me manage the situation until he could return for the repair. He was extremely professional, as are the other technicians we have had. And I appreciate that they let you know via text when they will be arriving.

Scott Carhart

a year ago

My technician arrived early, was professional, knowledgeable, and courteous.He worked efficiently, solved the problem, and answered all my questions.This did not come cheap, especially as this was an emergency call on a Sunday. However, the quality of service was exceptional, so overall I would rate it as good value for the money.

Christine Favus

7 months ago

Carlos was very efficient, competent and friendly. I will definitely use BMP again and ask for Carlos.

Jan de Vries

2 years ago

Appointment made over the phone was easy and efficiently handled with the right questions asked. Because it was not an emergency I got the first available slot a couple of days later. Draining problem was quickly and efficiently solved by Solomon in a very professional way. It was a pleasure to interact with him. He explained how he would remedy the problem in a clear way and executed it accordingly. All for a very reasonable price. Quite a difference compared to other plumbing companies I dealt with recently! I recommend Black Mountain plumbing with enthusiasm.

Joyce Berzle

6 years ago

We had 3 plumbing problems for Black Mountain to address. We had Robert come out and I was very impressed with his efficiency, knowledge and skill. He did a great job for us, and I wouldn't hesitate to have him back again. Scott (the owner) came out and helped him finish because it was getting late in the day on a Friday afternoon. How nice.

Andy Lock

2 months ago

Dylan replaced hot water recirc pump and cleared a blockage in the water heater preventing proper recirculation.

David Rewolinski

a month ago

They were responsive, timely, and professional. Highly recommend.

E.G. Miller

3 years ago

Daniel was great to work with when it came to fixing both a minor leak for my kitchen sink and a broken toilet. It is always hard to find great quality work and even harder to find great quality people. Honest and transparent about the work, cost and time it was going to take to complete the repairs. When the work was complete he was patient enough to go over what fixes him made and pointed out any other things to look out for. Really appreciated the time he took in making sure the repairs were done right and his professionalism top notch. Will definitely recommend Black Mtn. and Daniel to friends and family!

Rose Armour

3 years ago

Daniel called before he arrived. He was very organized, polite and efficient. He knew what the problem was right away and fixed it. Confirmed that it was fixed by testing repeatedly. Left everything neat and tidy. Excellent work.December 30, 2019 John called before he arrived and was very courteous and knowledgeable. He gave us an estimate and explained all the issues and proceeded to get right to work and fix our problems. Excellent service

Joe Colombo

10 years ago

David from Black Mountain Plumbing put in a whole house water conditioning system at my home. He was clean, efficient and very knowledgeable. I am very pleased with the system and the quality of the water that we now have. I highly recommend Black Mountain Plumbing for your plumbing needs. You won't find a plumber with more Integrity!!

Penny Bauder

2 years ago

I called Black Mountain Plumbing a few months ago sobbing because I had a pipe burst and I couldn’t figure out how to shut off my water. As a new single mom, this made an overwhelming day way worse. The owner of the company was the one who took my call and he walked me through shutting off my water on FaceTime and then he didn’t charge me a dime. So today, when I needed a plumbing repair done, Black Mountain Plumbing was the obvious choice. Daniel came out to help me out and just like the company’s owner, he was kind, punctual, professional, and respectful and he went above and beyond to fix my plumbing issue; the cost for the project was totally reasonable. So glad that I now have a plumbing resource I can trust! They’re the company to call for any plumbing issue.

Timothy Rhorer

4 years ago

Start to finish Black Mountain Plumbing did an excellent job. We needed some plumbing moved for a bathroom remodel. They were able to set up an estimate quickly and knew exactly what the job would entail during the estimate. During the job they worked with us to make sure things were installed to conform with our design. After everything was done we discovered an issue we all missed during the final inspection that would cause an issue down the line and they came back the next day to do a quick fix. They have an excellent attention to detail, and truly cared the job was done right. We would recommend Black Mountain Plumbing for your project needs.

Libbie Nienstedt

8 months ago

The plumber who came out explained the problem but they do not work on the piping issue we had. They were very helpful in explaining the problem and forwarding pictures for me to use in trying to find a plumber who will work on the piping.

Ed Sanchez

a year ago

Black mountain plumbing came through for me once again! I had a slab leak, was out of town and Scott himself and his crew rerouted my supply lines and and did an amazing job! They are amazing!

Richard Hall

3 years ago

We are very happy with the work done for us by Black Mountain Plumbing on a number of occasions. This is a company that has it together from start to finish. They are very good at what they do. They are hard-working and knowledgeable. Recently I provided a list and each item was quickly addressed. I would call them again for future work, and I definitely recommend them.

Cynthia Pecile

6 years ago

This is the second time we have used Black Mountain Plumbing and both times have been a great experience. They showed up on time. After we discussed the work to be done, they presented me with an estimate for review and approval. Workers have been very professional and knowledgeable. Would recommend.

Sandy Lieberman

2 years ago

Black Mountain Plumbing is such a pleasure to work with. They schedule appointments promptly, confirm in email and text, and then send both an email and text when the plumber is on his way -- and he calls! My plumber, Solomon, was terrific. Efficient, delightful, and explained everything. I was given an estimate prior to his proceeding and he followed up immediately afterwards with estimates of other work we discussed as possible. I highly recommend them.

Sarah Yasukochi

4 years ago

We had a leak and suspected it was coming from our upstairs bathroom. Booking an appointment with Back Mountain Plumbing was easy. Daniel texted us prior to our window of time and let us know he was on the way. He explained the assessment and repair process clearly and was ready to resolve the issue the same day! Daniel was quick, thorough and really helpful! He gave us tips for our shower fixtures and recommended someone for drywall repair. Once the job was done, we got a text and email with copy of our invoice and a Thank You. Start to finish - honest, quality work from kind people. Thank you, Daniel and the team at Black Mountain Plumbing!

Starla Sacks

5 years ago

No one wants to need to call a plumber with an emergency, but if you do, Black Mountain Plumbing is fantastic. They are so pleasant on the phone and Daniel was excellent in person. Explained alternative options and was just all around a great person to have around. Thank you!

Pamela Williams

2 years ago

I asked for an estimate to relocate a washer and dryer and to switch to a tankless water system. The estimator was very helpful and suggested more cost-effective solutions for the issues I’m dealing with. He readily shared some terrific ideas on related projects. He certainly instilled confidence in his abilities and expertise, and I expect to be contracting with Black Mountain once I make my final decisions.

Thomas Anderson

2 years ago

I read great reviews and heard great things about Black Mt. plumbing. So I decide to give them a try.I was impressed from the moment I called. The lady on the other side was kind and professional. I received a text message saying who was assigned to the job and time frame of when he would be there. I then received a phone call when he was on his way. Followed by a text to confirm. Dayne was the plumbers name. He was very professional and wore a COVID mask and kept his distance. I had a copper pipe that had been leaking in my garage for a couple days. Dayne and his partner cut out the old pipe and put in a new one, the work was clean and very professional. I highly recommend this company!

Matt Reed

8 months ago

Daniel was excellent. He explained everything that he was assessing and what he repaired along the way to get my drain and toilet functioning again.

Christine Lovaas

2 years ago

These guys were fantastic from my first phone call...helpful, professional, on time and did great work. Dylan, my plumber was so kind and thorough and worked a tough situation out and saved me a lot of money. Would use them again and recommend them highly!

Ron Hogan

2 years ago

Black Mountain Plumbing is an outstanding company with outstanding personnel. We rely on Black Mountain for all our family and extended family plumbing needs. We have highly recommended them to all our friends and have been thanked for doing so.There are professionals that you meet and work with that just need to be recognized for the quality of their work and the obvious enjoyment of who they work for and with. This is true for all of the Black Mountain personnel we have had the privilege of meeting and working with. In our most recent case it was with Dillon and Carlos. The attention to detail and the respectable way in which they treated our home needs to be recognized. We never hesitate to recommend Black Mountain to family, friends, and business associates.

Victoria Thatte

3 years ago

We called Black Mountain to replace our leaking water heater. They gave us a clear and competitive quote over the phone (a couple of the other places we checked with refused to give any information without sending out a technician, even though we could give all the necessary info over the phone). We made an appointment for a time window just a couple hours later, and they kept us updated when they were able to come earlier than originally promised. They did a great job with the replacement, and were able to come in under quote as our earthquake straps and some of the connective plumbing were reusable. We'll definitely be calling them next time we need a plumber for anything!

Edward Wade

3 years ago

Worked with Solomon once - he very professional, thorough, and helpful.Worked with John Horn a few times. Excellent customer service/engagement, in addition to being an excellent plumber. He's always taken good care of us, outlining all our options and describing the problems in detail. Black MountainPlumbing is very lucky to have him.

Monica Emery

6 years ago

Black Mountain Plumbing was highly responsive and dependable. They returned my call within 24 hours to arrange for a plumber to come to my home to fix a wobbly toilet. Nick was scheduled to come, called 15 minutes before arrival, and was very polite. He even volunteered to take off his shoes in our home. (We don't wear our shoes inside.)Nick quickly explained his plan and quoted the cost associated with his service. He, then, took the time to make recommendations on how to also deal with damage that might have been caused by the wobbly toilet. He even left us a brochure of service providers that could do the work if professional remediation is necessary.He did a great job, was very professional, and left the area clean and tidy. Their rates were are reasonable.We have some bathroom remodeling projects coming up. I will certainly contact Black Mountain Plumbing in the future.I highly recommend Black Mountain Plumbing.

Margie Ploch

a year ago

Daniel arrived when he said he would, did the work promptly, and explained what he had done. Very professional and courteous. I will call Black Mountain again if I need plumbing work done.

Johnny Phan

3 years ago

Daniel was great. I explained my plumbing issues and he was able to assess the situation very quickly and provide me with the estimate. After my agreement to move forward, the replacement and repair of the bathroom sink stopper mechanism was done within the hour. The service was prompt and I am happy with the work so far.

Joyce Boysel (Joyful#1)

4 months ago

Carlos was great! Prompt and professional. Shower lever repair

Joan Boylan

4 years ago

A great company! Everyone was friendly, helpful, and answered all my questions. My phone call was returned promptly and efficiently. Daniel arrived within the time window given to me and let me know he was on his way. He explained everything to me and reviewed my options. He completed the job without any issues and cleaned up well. I recommend this company and Daniel! Thank you Black Mountain Plumbing and Daniel!

shawn moore

a year ago

First hired Black Mountain Plumbing about 5 years ago for a leak. Things went so well and so satisfied with their work and how they treaded us, they have become our first choice in contractors for any plumbing needs.Over they years this has included installing a tankless water heater, rough plumbing in my garage for a laundry sink, reconfiguration. Fixing a few different leaks and installing an irrigation cutoff valve.Prices are always competitive and have never had any issue with the workmanship or presser to have other things done.

Anme Sopa

2 years ago

We have normally used Black Mountain Plumbing. Scheduling was easy and they were accommodating on the scheduling we wanted. The reason for the poor rating is the professionalism shown by the serviceman Daniel.He was rude and did not want to answer the questions we asked. It seemed he took offense at the questions and seemed to be doing us a favor by doing the job his company was paid for. No way I am going to have this guy in my house again!!! He should be fired.

Wilma Robb

4 years ago

Excellent service ! Daniel arrived at my home within 1 hr of my request for service. He had the issue resolved in 45 mins. He was courteous and professional. Cleaned up afterwards. Gave me a fair price plus some advice to prevent a recurrence of the problem. I highly recommend Black Mountain Plumbing.

Ivan Godinez

a year ago

We were hearing gurgling in our pipes every time we flushed a toilet. Dayne came out and did some trouble shooting. He determined that our clean out was likely clogged. Had our plumbing back to normal in an hour or so, all for a very fair price. They'll be my go to plumber from now on. Highly recommended.

Ashish Alawani

a year ago

Showed up on time. Did good work at my rental property - fixed everything quickly.No issues there. But dialogue was very defensive and combative - was difficult to talk to on the phone - probably would have been better in person. Maybe it was my name that elicited that behavior. Who knows…

Chris Werry

2 years ago

I had a great experience with Daniel from Black Mountain plumbing. He came to our house, changed out all the upstairs angle stops, checked water pressure and helped with a water hammer issue. He generously took time to help me understand what he was doing and what my options were. He was efficient, friendly and helpful. He communicated clearly and it was nice to know when he would get there. Highly recommend.

Cheryl Gunn

a year ago

Your plumber, Daniel Kent, is exceptional. He is knowledgeable, thorough and obviously cares and has followed up with me. Most unfortunately, your company was not able to schedule the work for two weeks, and I am without water (pipe break underground). Under very difficult circumstances for me, he is/was a blessing. I'm so sorry he won't be with me during the repair. Thank you.

T

3 years ago

Solomon came out and he was great! Friendly, polite, professional, knowledgeable and thorough. He explained to the owner and myself, the work that needed to be done along with some money saving options. I will call on them again and recommend Black Mountain Plumbing to friends and others.

Eric Linxwiler

4 months ago

Daniel is a pro. Doesn't over sell, helps you to decision and does great work.

Alex Malinao

a year ago

Quick response for same day call. Daniel was extremely professional, quick repairs were made. Explained clearly what needed to be repaired/replaced and why. Will definitely be using them again.

Brandi Roberts

4 years ago

Daniel did a great job. He diagnosed our plumbing issue promptly and was very clear on how he would fix it and how much it would cost. He had the part with him and he was able to replace it very quickly. He also explained how our water system worked - this was super helpful. I would highly recommend Daniel.

Joan Bonetti

6 years ago

Daniel from Black Mountain Plumbing was at my house 20 minutes after me calling. He assessed the problem quickly, did the repairs necessary and was out in about an hour. I was so happy it wasn't anything worse than the diagnosis. Daniel was very polite, clean and efficient.

Timmuthie Jenson

4 weeks ago

Very fast and professional! Found and resolved our issue without any problems. Would totally recommend them!

Joy & Tony Cook

5 years ago

We requested a replacement natural gas water heater.The service person, James Kim, was prompt, thorough, efficient, and explained the options understandably. We ended up having some added work for code purposes, and those options were set forth without any pushing. We felt like any decisions were up to us. The equipment and the work is very high quality. We definitely recommend this company.

Michael Hurley

7 months ago

Great experience. The install was done promptly and the area left neat and clean.Thank you for helping us out in a jam.

Betsy Roy

6 years ago

Black Mountain Plumbing is awesome! They were so responsive to my calls, showed up EARLY, assessed the situation quickly and explained everything very well. Daniel were super polite and respectful; will definitely use them again!

Janice Case

a year ago

John arrived on time and was so efficient. He diagnosed the problem, explained it thoroughly and then completed the job quickly. Overall great experience!

Gregory Lie

5 years ago

I found this company to be trustworthy, competent, and to have reasonable prices. They were timely and professional and finished a copper plumbing leak with no problem at all. Contrasting Black Mountain Plumbing with another vendor I first tried who tried to pressure me to have them complete the job at an unreasonable price. Black Mountain is a 5 star company who quoted a reasonable price and delivered the service just as they quoted. I would like to give props to Daniel who was their plumber who serviced my house. You can't go wrong with Daniel.

Adam Schultz

2 years ago

I would recommend Black Mountain to anyone. I have been using them for 2 years now. As you know, most of the time you call a plumber, it is not for a good reason. They always take care of us and our problem- usually the same day.I have worked with Daniel and Soloman. Both have been very professional and good at what they do. You can tell they care and you are not just another job.

Estelle Stone

3 years ago

We had a cracked pipe in our laundry room due to the recent earthquake. Luckily Black Mountain Plumbing was able to come out the same day we called! Adam came out. He was extremely polite and knowledgable. He was able to fix the pipe and did a very good job. I believe this is the 3rd time Black Mountain Plumbing has been to our home to do jobs. We will definitely use them again. Adam was wonderful. Thanks so much!

Lance L

3 years ago

Black Mountain Plumbing was easy to book and the plumber turned up about an hour into the 4 hour window. He did a good job in a timely manner. I am satisfied with the job, HOWEVER, then there was the price. When Bill booked the job I was happy with the approximate $100 window for cost. However, when the plumber turned up and looked, then heard the owner of the house was paying for the job, I could tell that he was going to take advantage of that fact. I am not naive and have been down this road before. The plumber John knew that I needed the job done, the leaking fixed, and proceeded to raise the cost about $200 more than it should have been! A very unprofessional act, and the only reason that I didn't rate 1 star was the work is good, and was done in about an hour. I am NEVER going to use this place again and will tell everyone I know not to. It is not good that Black Mountain Plumbing has someone on staff that would take advantage of the situation, and do such a dishonest thing.

Anne Jones

10 months ago

We had been getting increasingly poor water pressure in our front bathroom. BMP came in and it was like Niagara Falls again in under and hour. Great service!

JoAnne Larson

a year ago

Daniel replaced kitchen faucet and corrected previous installation mistakes by another company. He also advised me on a couple of other faucet/pipe issues; what could wait and what steps needed to be taken sooner than later. I appreciated his honesty and feel comfortable with my informed decision.

Rick O

4 years ago

I was recommended by a co-worker for Black Mountain Plumbing and both times they have come out the work was great! The first time was for my water heater and even the inspector that came said it was a great job done. The second time was for my toilet which he recommended replacing because I changed all the parts and it still leaked. The toilet works great!

Ross Clark

2 years ago

A coupling on the water line outside my house broke. I did the digging to expose the problem to save some money and so the plumber would have an easy job of it. After calling for service, it was only 30 minutes before Black Mountain Plumbing had someone on the job.. He gave a fair estimate and had the work done in less than 90 minutes. I consider this great service and the leak is fixed!

Marcia Hoston-Barra

4 months ago

The plumber was prompt and courteous. He explained what the issue was and explained in language I could understand. The billing was very fair. I'm glad he was able to handle the issue.

Katie Sciurba

6 years ago

Adam was excellent - punctual, professional, and courteous. We have used Black Mountain Plumbing many times and will be coming back again in the near future. We have never been disappointed with their services. We HIGHLY recommend giving them a call for any of your plumbing needs.

Steve and Alma Palazzolo

3 years ago

Daniel was super friendly and knowledgeable. He was quick and efficient in removing our old water heater and installing our new one. We’ve been BMP customers for over a decade in 4 different homes and appreciate their quality and value of services.

Barbara Metz

7 years ago

I have had staff from Black Mountain Plumbing to my house three times. Each time, I have been very pleased with their work, attitude and professionalism. They are generous with their recommendations -- even suggestions that don't benefit them. I highly recommend them. Once, Robert in their office explained to me over the phone how to fix a minor problem, so I didn't even need a plumber! No wonder they are so highly rated.

Maddy Roberts

7 years ago

THE BEST!! I have had two occasions that I had to reach out for a plumber - once on a Friday night mid-evening and the other a maintenance call on a spa/tub. Knowing nothing about plumbing, John walked me through the issue to correct the problem over the phone- respecting the possible financial charges for an after hours, weekend call. Black Mountain not only correct the problem, but never charged me. - Unheard of, but greatly appreciated! Second contact was to simply replace a old broken stopper on my spa/tub, Through a picture sent email, they ordered the correct stopper and installed the perfect stopper within a week! Again, Very reasonably charged. I cannot recommend Black Mountain Plumbing highly enough! Honest, professional, knowledgeable, fairly priced and will always be my go to plumbers! They are a beautiful example of a business run on Godly values.. Gratefully submitted.

Will Wantland

2 years ago

Fast, professional, knowledgeable and great at communicating arrival times. Daniel was great and accurately guessed what he thought the issue was before even getting to work unseating the toilet. He was spot on. 10 out of 10. I would definitely call again if we have any other plumbing issues.

Fernando Sanchez

6 months ago

A great service and great people working on it, no issues and will be working more with them for sure in the future

Steve Reyno

2 years ago

We had a failed flush device in our commercial building, Black Mountain arrived the next morning. Although the plumber had a few challenges with the repair he remained calm and got the job done. Great job!

Colton Mekaelian

3 years ago

Solomon came from Black Mountain Plumbing to help me out. He reviewed my needs, gave me an honest quote up front, did an excellent job repairing the issue, and he made suggestions for small adjustments I could handle myself while also noticing a bigger project I will need to prepare for down the road. Solomon was friendly, humble, astute, and skilled, so I will absolutely call Black Mountain Plumbing again when I need help.

Charles Guth

4 years ago

Scott and crew were on time did what they stated in both a very professional and efficient manner. Scott also went beyond the scope of estimate to insure the project was completed on time and I,the customer was completely happy.I would not hesitate to use or recommend Black Mountain Plumbing to anyone who wants a great experience with a top of the line Company

MLTravis1

2 years ago

What an awesome experience! Scheduling was a piece of cake and honest fixing! I had a previous plumbing company tell me our kitchen sink needed hundreds of dollars of repairs which sounded suspicious. Found them while parking at Petco and thought I would give them a try! The problem was honestly solved with no price gouging and easy service! Highly recommend!

William Smith

3 years ago

I had Black Mountain Plumbing come to my home to fix a plumbing issue about 15 or so years ago and had a very positive impression of them that persisted to today, when my shower fixture failed. The first thing I did was shut off the house water supply, then I called Black Mountain Plumbing. Kathy handled my call and was able to get somebody to my house very quickly and efficiently . The plumber who responded was Solomon, who proved to be as courteous and professional as he was personable. He worked swiftly, yet took the time to respond to my comments and questions about the plumbing problem and the repair necessary to get my shower functional again. Once repairs were complete, Solomon conducted a mini-inspection of some typical trouble areas for household plumbing: checking water pressure, the garbage disposal and the hot water heater. He shared a number of observations with me and answered any and all of my questions. I very much appreciate the excellent service provided by both Kathy over the phone and by Solomon performing the repairs. I suppose now I know why they were the first and only plumbing repair company I called today... after all these years.

Carol Robertson

6 years ago

The service provided by this company was very professional. They were flexible in rescheduling the day before our original appointment. We had had a dishwasher installer person and another plumber and neither one could get the new dishwasher working properly. Black Mountain Plumbing got it to work and we are very happy with their service.

Karen Kat Mom

2 years ago

Dayne did an outstanding job, putting in pop ups for my sinks which should have been included in new faucet placements by my “old” plumber, who will never, ever set foot in my house, again. Black Mountain Plumbing will handle all plumbing + heating needs, henceforth!!! Great service! great prices!!! I am grateful for Dayne’s help AND the peace of mind, that Black Mountain Plumbing will help me take care of my property!! Many thanks!!!

Chrystal Okada

6 years ago

Zion and Joel did a great job cleaning my drains. They called before arriving to give me an estimate of arrival time. They were very informative and worked fast. I have used Black Mountain Plumbing before and they always fit me in as soon as possible and provide good service!

Darlene Tydlaska

5 years ago

Shout out to *Daniel Kent* of Black Mountain Plumbing for doing a superior job today! He replaced my corroded washing machine shutoff valves so the installers can hook up my new washing machine. I especially appreciated his thorough explanations of what he was going to do and the time he took to answer my questions. He was professional, courteous, and exceeded my expectations!

Cynthia Shamel

a year ago

The plumber was very skilled and kept us posted on developments as he installed a new tap for our ice maker. He had to work in a small, cramped space and did so professionally and expertly.

jeff rodriguez

2 years ago

We needed some difficult to reach complicated pipe work done due to a leak. Dylan came quickly and fixed it beautifully in a very timely manner. We are truly grateful for Black Mountain Plumbing for responding so quickly and professionally.

Kathryn Brinton

5 months ago

Great, skilled installation and repair every time. I like the standard charge for services.

JenS

2 years ago

John and Dayne did a great job evaluating my plumbing needs. They were prompt, knowledgeable, and thorough. I appreciated Black Mountain Plumbing's willingness to accommodate my short time frame on the scheduling request.

dp sd

2 years ago

Always the best.John Horn is a SUPERB, honest first rate plumber. Wonderful to work with. Does first class work, leaves the site clean. Gives excellent advice. Black Plumbing is great to deal with, schedules work promptly with no drama. You get what you pay for. Wouldn't go anywhere else.

Rob Stuart

2 years ago

I had a great experience with Black Mountain Plumbing - I called in the morning to schedule an appointment and Daniel was at my door in 20 minutes. Fixed our kitchen drain quickly at a reasonable price. Highly recommended.

Melanie Sharpe

3 years ago

My husband and I are 65 and 66 and we have lived in multiple houses in our 40 years of marriage. During that time we have dealt with multiple home repair companies. Black Mountain Plumbing is one of the three companies that we have used that checks all the boxes for perfection. They are courteous, prompt, friendly, and best of all , very knowledgeable and competent plumbers. To top it off , our plumber,(Adam), is always very thorough and a brilliant problem solver. He has figured out issues we've had for years that other plumbers said were fixed but weren't. Now we don't have to live with things that we thought were unfixable. They are the best!

Steve D

3 years ago

We had a plumbing disaster (on Sunday morning, of course) when my wife lost her balance, sitting abruptly on the toilet and breaking the tank. Water all over. We called Black Mountain Plumbing which sent out Solomon to do the repair. He did so with skill and efficiency. I had him check out other issues in the home and, long story short, he ended up working all week on valve replacements, water heater and garbage disposal, taking care of some long overdue preventive maintenance.This guy is fantastic and will be my go-to plumber in the future. Cheerful, knowledgeable and efficient, he is a pleasure to work with. Top notch. Thanks, Solomon!

Mike Denen

2 years ago

Daniel was very professional and courteous. He did excellent work replacing our old water heater and explained everything when he was finished. I highly recommend using Black Mountain Plumbing.

Phillip Huszar

9 years ago

Travis and Daniel arrived towards the beginning of the service window and got right to work. They were super nice and very professional. They did a great job and took care of the area around where they did the work. The fixtures that they replaced and plumbing look great and function wonderfully. The price tag was a bit high, but I would definitely recommend them to anyone.

Linda Miller

5 years ago

We bassicslly had a emergency situation in our garage, water was gushing.James did a great job in repairing our plumbing problem. He was friendly, kind and knew his job well. We're very satisfied in everything that was done. We even got a senior discount which we appreciated. Thanks James and thanks Black Mountain Plumbing.

Joy Doss

4 years ago

Thank you Robert for coming out on the same day during a holiday week and giving me a more than fair estimate for the work. Appreciate your quick analysis and for fixing the issue. You did a fantabulous job! Highly recommend Robert at Black Mountain Plumbing, he was very professional, great communication, and knew his trade beyond expectations. I will be coming back to Black Mountain Plumbing for any future needs. For anyone that needs any plumbing service, you can't go wrong with this company. They're very clear & transparent on the service they provide, service needed, professional, and provide quality service without going broke. Thank you Black Mountain Plumbing!

Melanie Handley

3 years ago

We had (as usual) great service!! Prompt, service was top-quality, final bill was less than original quote, friendly employees - from phone to repair person in my home.Thank you Black Mountain Plumbing! I will be calling you again!PS - this is the second review I have given at your request!

J. Allan Ruhman

2 years ago

Black Mountain Plumbing is an excellent plumbing contractor with reasonable prices and exceptional service with friendly and professional plumbing technicians. And while the fix is important so is integrity to insure the customer is satisfied. I would not hesitate to recommend them to family or friends.

Walt J. Mueller

5 years ago

Daniel was courteous, told me the cost of the job upfront and completed the job quickly. A very experienced plumber. I would definitely call him again if I had a plumbing problem.

S'anta Crump

2 years ago

Daniel and Adam were great. They explained the problem, the necessary repairs and. the costs clearly. That allowed is tho decide the best choice for us. They were appropriately dressed, friendly and speedy.I have to give Adam a shout out because my husband is a senior experiencing memory issues and difficulty processing and hearing info accurately. Adam would make a great special ed teacher, because he is very patient and continues to teach and explain in a calm , encouraging manner. I am a psychotherapist and really appreciated that. Other plumbers have taken advantage of my husband's declining state when I wasn't home.Thank you again.

Jeremy Rusin

7 years ago

We used Black Mountain plumbing for the first time recently after reading a number of stellar reviews on Angie's List and other sites. We found their staff professional and knowledgeable, and they provided quality technical work from what I can tell. However, I was disappointed by a few aspects of their work. At one point when clearing our main sewer line and resetting our toilets one plumber poured the toilet water into the still backed up drain (either the sink or the shower). I was never told this, but I overheard the other plumber ask about where the toilet water went and disapprove of pouring it down the drain. I am not as upset about the mistake by what was presumably a less experienced staff member, but in my view there is no excuse for not telling me directly (had I not overheard would I have cleaned the sink and shower the same way?). I also felt Black Mountain was focused on up-selling as much as possible. They made a big deal out of a supposed sewage leak in the crawl space under the house as a result of the sewer backup, providing the name of a sanitizing company and a quote to fix a variety of things after the area was cleaned of all that sewage down there. We had the recommended sanitizing company out (Gold Coast -- they were great), and they assured me the area showed no sign of a sewage leak (or any other leak) and did not recommend cleaning the area further. I can accept that different plumbers may feel differently about the need to fix a certain item, but I cannot help feel I was mislead in terms of the allegedly dire nature of our plumbing problems (the quote provided exceeded $25K). I am happy others have had good experiences with Black Mountain. Based on ours we cannot recommend them.

Kathleen Corcoran

7 years ago

Daniel was very courteous and knowledgeable. He installed my new faucet and made sure the area was clean when he was finished. Daniel also fixed a couple of dripping faucets and answered questions I had pertaining to my hot water issues. He made some suggestions, but wasn't pushy. I was very satisfied with the services provided.

Jeffrey Leo

6 years ago

The two man team was on time and professional. They completed only the work needed, and did not try to up-sell or manipulate us into spending more than required for the job. They completed the work fast and efficiently. The paperless system is great. They also gave me a courtesy call prior to arriving. They used some of the parts I provided, which saved me a lot of money on the repair.

Stephanie Angell-Pearcy

a year ago

Daniel Kent at Black Mountain Plumbing never disappoints! He’s done repairs in 3 of my properties in the last month and he’s always on time, very professional and resolves the issue with accuracy and great value.

Jason Runyan

2 years ago

The service was fine, but they ended up saying they *needed* to check my water heater and under my kitchen sink, despite me only having a shower drain issue. This in itself was mildly annoying since this COVID and I don't really need people touching things or going in rooms other than the one I called about). it ended up just being a strategy so they can inform you about other problems you can pay them to fix.But the worst part (and the reason this is a 3-star review and not higher), is that they slapped stickers on my garbage disposal and my water heater. The stickers weren't the typical date inspected stickers, but advertising stickers saying they'll buy my (brand new) garbage disposal for $15! Not only that, but I can't take the stickers off, because they used those cheap paper ones that shred apart!

Dan DeSaegher

10 years ago

Left a message at 7:30am and got a return call when the office opened at 8. Travis came out on time, answered our questions, offered an alternative that saved us money, and made a great impression. Helpful and quick. Also fixed our high pressure issues, which is important.Great experience again... this is our fourth Black Mountain call, and all visits and fixes have been excellent!

MaryBeth Blood

6 years ago

The guys at Black Mountain Plumbing did a fantastic job. Robert was especially helpful and managed to come up with a solution for my vanity when it would not fit through the doorway. They were professional, courteous, and good at what they do. Would definitely recommend to anyone looking to hire plumbing professionals.

susan rubesh

6 years ago

They were so helpful. We got the appointment the next day. Travis was on time and very pleasant. Took care of us quickly and did a great job! I will use them any time I need a plumber and always recommend them to anyone else.

Richard Thomas

3 months ago

Installed a new water main from the street as mine leaked. Expensive but got the job done in a day and back taking showers and flushing toilets. Washing dishes!

Rito Santos

10 years ago

Larry from Black Mtn Plumbing changed out a water main valve located in my garage. I knew he was in for challenge because there was hardly any copper pipe left to install a replacement valve. He made a few adjustments by re-configuring the direction of the copper pipe and he was able to install the replacement valve with ease. I was very pleased with Larry's work. He was efficient and took the necessary time to do the job right and that what counts. In addition's to Larry's quality work, he has very good customer service, friendly and honest.If anyone needs plumbing work, I highly recommend Black Mountain Plumbing. They're accommodating and have demonstrated quality work each time they've done work for me. Their price points are one of the best in San Diego.

Cyndy Tabarez

3 years ago

Solomon was outstanding! He was a great technician to work with. He answered all of the questions I had and explained things very thoroughly. He is definitely knowledgeable in his field. If you get him on your next job you are in great hands. Thanks Black Mountain for the great service.

Bettina Lopez

4 years ago

Solomon was awesome! He came to fix our tankless water heater and completed the job efficiently and punctually. We really appreciated the time he took to explain the process and answer all of our questions. He also left our garage spotless! Will definitely use Solomon and Black Mountain Plumbing in the future :)

Phil Layton

4 years ago

Solonon and Dylan cleared a particularly difficult drain. Both were courteous and professional. We have been using Black Mountain plumbing for years and have found them to be the most competent and they give us an upfront estimate of the cost, which has always been accurate.They then reviewed the other potential issues in the house plumbing and gave both an explanation of the potential issues and followed up with an estimate. This was helpful because I have not looked at these potential issues and I found this free inspection to be very helpful to avoid potential long term issues.

Mark Kozloski

3 years ago

We had a commercial water heater installed in our Cafe and Robert and his staff made this an easy process from the quote through the installation!!! John was excellent on site with the installation and when an adjustment was needed to meet electrical needs Robert came out the next day and took care of everything quickly. Everything is working perfectly and I know I will be call Robert for any plumbing needs in the future!!

brenda johnson

2 years ago

Daniel was very professional and is honest about any work that needs to be performed. The quality of his work and his pleasant positive outlook is hard to find in this industry. I have recommended him many times and will continue recommending him.

Katie Lopez

2 years ago

Solomon IS THE MAN! Very professional, timely response, friendly, knowledgeable and helped to solve our plumbing problems without unnecessary costs. Will definitely be using them next time we need a plumber. Thank you Black Mountain Plumbing!

Kelly McFadden

3 years ago

I've used Black Mountain Plumbing a few times, most recently for a leak in a pipe in the crawlspace. I'm always happy with their work and honesty. The leak was repaired quickly by Adam. Solomon completely rebuilt my utility sink, which was necessary due to the age of the home (no replacements would fit). I trust BMP for all of my plumbing needs.

Joan R

5 years ago

They had the chance to cheat me by telling me my waste receptacle in the bathtub needed changing but didn't do that. Instead they told me I simply needed a better quality plug. It turns out that the lazy plumber that installed it also put in cheap equipment that I didn't know enough to catch. These people were honest, on time and polite and informative. I'd recommend them again!

Tina Mata

2 years ago

Called BMP about a water leak at the regulator. Daniel was able to go to our home after he just completed a job. He checked the leak and gave a solution and an estimate right away. He completed the replacement quickly and checked for additional leak. Daniel was very professional and courteous. We had used BMP a couple years ago and was pleased with their work so we called them again for this plumbing issue. We recommend BMP.

Zola Carpizo

10 years ago

Excellent customer service. John who handled the phone call and scheduled the appointment was super courteous. Solomon N. was the plumber who came out to do the repair on an upstairs tub/shower that was leaking. He assessed the situation quite quickly and started the repair immediately. I'm very pleased with the work and the professionalism of Solomon and Black Mount Plumbing. Will definitely be using them in the future.

Amy Serrano Music

3 years ago

I can't believe the problem occurred and the solution was provided in less then 12 hours. Dylan Rose is a complete professional. He worked fast, communicated well, and gave us good information. I'll definitely be using his and Black Mountain Plumbing services again in the future.

Jack Yoo

6 years ago

Solomon came to our house for the urgent repair over the weekend. He did very nicely and was extremely helpful. I really appreciate Black Mountain Plumbing's service and they will be the first one to reach out when it happens.

Paula Rockwood

a year ago

I would recommend Black Mountain Plumbing to anyone needing a plumber. I have had John come out to my house and fix various plumbing problems. He takes the time to make sure there are not any other additional issues and if he finds some, he has a solution and explains everything perfectly. This week he came out to fix a drip from the tub faucet. He tried several things to solve the problem and determined that the problem was something behind the wall. So we looked on his phone to order another faucet and he took the time to go through several different ones and gave me the pro's and con's of each one. He then took the time to do further research and he found a faucet that I liked and then went even further to find where he could get one quickly. He also did a trick with a piece of string on the continual drip so even though it will continue to drip until he is able to install the new faucet, we won't be kept awake by the drip. This is the only plumbing company I will use

Ginger Colletto

2 years ago

Daniel was on time, courteous and knowledgeable. He went out of his way to help fix our toilet and figured out how to significantly reduce the noise it was making. Thank you very much for your care to figure out the issue and repair it.

Debra Dycaico

5 years ago

Solomon, the plumber arrived within 20 minutes of my speaking to him by phone. He was knowledgeable and competent with regard to removing and trying to diagnose my bathtub fixture problem. The hot water knob would not turn off due to an internal problem. He was able to turn off the water to the fixture. He will order a new part and return next week. Solomon appeared competent and he was personable.

lisa trent

2 months ago

I have used Black Mountain Plumbing numerous times, and they never cease to disappoint. Professional, check items above and beyond what was expected, explain and show what they are seeing so you can make an informed decision. Highly recommended.

Carlos Rull (Randomguru)

2 years ago

Black Mountain Plumbing came to primarily replace our water pressure regulator, and fix an emergency shut-off valve in the downstairs bathroom. They did an excellent job at a fair price. Thank you.

Gwen Coronado

4 years ago

Many plumbing companies refused to work on Sunday unless it's a big job. Grateful that I was able to contact Adam from Black Mountain Plumbing and he came at once, with detailed explanations what needed to be done. The staff also very supportive, i.e. Kathy, Robert. Highly recommended. Again, THANK YOU!

Writing Tutor

a year ago

James did a thorough job checking for leaks. He was friendly and very informative! I would use his services again if the need arose!

Loose Cannon

3 years ago

How about with the HIGHLY professional and awesome crew? All top notch, all respectful and all very knowledgeable in their field. We can't thank Scott and the guys enough for the quick, last minute work they performed on our newly renovated building to help us get up and running. Black Mountain will be the ONLY place we call for our plumbing needs!

D

3 years ago

We’ve used them before and had a great experience and this time is no different. Easy estimate and after seeing they were whatt we expected to pay (and our water heater couldn’t wait to leave us), we decided not to do other estimates. They came the next day and replaced our old water heater and updated some codes. The two plumbers were friendly and professional and it cost what they estimated. No surprises.I wonder what adventures await our old water heater. Bon voyage!

Glenn Morgan

4 years ago

Daniel's really awesome. I have a Scripps Ranch condo built in 1985, and a lot of the major appliances have reached the end of their service lives in the past 15 years: water heater, dishwasher, garbage disposal, shower/kitchen/bathroom plumbing, washer and dryer. I've stuck with Daniel and Black Mountain plumbing because they offer reasonable rates and a good diagnostic as to why repairs or upgrades are needed. For example, my shower (which they're repairs two years before) was leaking, so I called them in and they found chunk of plastic in the valves, which led them to the water heater. The water heater was over thirty years old and I'd been planning on replacing it for several years, but they'd told me to hold off until something actually went wrong with it. We're both teachers on a limited budget, but this was the time. The appointment took just about 3 1/2 hours, but the workmanship is top-notch and I can sleep well at night knowing if there's a major problem, Black Mountain Plumbing and Daniel will be there

Db Parrish

6 years ago

Daniel and Adam came out to replace my kitchen faucet and I was so impressed with their knowledge of the systems I had them change out all my angle stops. I am very happy now and feel at ease with my plumbing. Before I was afraid of touching anything under the sink... I even received a Vietnam War vet incentive! Great work and will call them for all my needs.

Doug Richardson

4 years ago

Dylan arrived at my house precisely when his company said he would. He assessed the problem quickly and set to work. The job was completed efficiently and when finished, he assiduously cleaned up. He was also a very pleasant young man to speak with. I heartily recommend Black Mountain and Dylan's work.

Geoffrey Leong

5 years ago

Very satisfied with the service. Daniel was on time and gave me a courtesy call that he was on his way. The job was done quickly and he cleaned up afterward. I was able to enjoy the rest of my day. Perfect. Happy.

Dan DeSaegher

2 years ago

Black Mtn responded quickly and sent someone out right away for our need. Dylan was professional, solved what we needed, gave great recommendations on other issues, and just a solid and trustworthy guy. Will be calling them again!

Jeffery Scruggs

3 years ago

After calling three other plumbing companies and being told that they were too busy to unclog the toilet in my hair salon, I called BMP and was told that they could respond in an hours and would send me text when the plumber was on his way! I also got a text showing my scheduled appointment, when the plumber was on his way and that the plumber had arrived. This was an awesome feature being able to have a constant time line! BMP was very responsive and the price was very good! Will call them again for sure! Jeff

jailal ablack

10 years ago

We needed a valve replaced to have a new dishwasher installed. Solomon arrived on time (I was running late) but he hung around waiting long enough for me to get home. The work was done quickly and thoroughly. Solomon is very friendly, knowledgeable and most importantly thorough. I will call Black Mountain Plumbing first for all of my future needs.

Ann Albertson

8 years ago

I will highly recommend Black Mountain Plumbing. Daniel was able to inspect the problem with my under the counter leak and see that I needed a new faucet. I purchased the faucet and Daniel returned the same day to install it. All work was done professionally and the work area was left clean and neat. I will,of course, continue to use Black Mountain Plumbing and recommend them to friends and neighbors.

Bessie Floyd

6 years ago

I had to call Travis from Black Mountain because I had a leak from the hot water heater on a Saturday morning. He came as soon as he could and he helped to shut off the water and the gas to the tank. He had recommended a new tank but because of the weekend rate I declined. About half an hour later, I found there was still a slow leak from the HW heater, so I had to call him back. He was very understanding and agreed to return to fix the problem without charge. I was very impressed with his willingness to fix the problem to my satisfaction.

Ron Youngren

5 years ago

Called Black Mountain Plumbing to request John to come to our home in Del Sur and install 2 rain showers. They were able to send John out the next day and he problem solved our situation and quickly installed the hardware necessary. This company is our plumbers of choice as over the years we have consistently received excellent service, above & beyond our expectations. We appreciate their integrity and fairness in doing the job correctly - the first time, and not taking short cuts. Appreciate having them to help us with our home and rental property.Also a few weeks ago had John back to replace our Tankless water heater system. This time he brought Dylan to assist. They worked together to get us instant hot water and did a beautiful job putting it all together very quickly. We love the Black Mountain plumbing team!

Betty Tsui

2 years ago

Daniel showed up within an hour after I called for emergency, he fixed it in 10 mins, prompt! So happy with this company and Daniel's service. Also, the lady Kathy (sorry if I spelled it wrong) who answered the phone was very nice. Thank you all!Second time service on 9/4/20, very satisfied! Good job and thanks a lot Daniel!

Sharon Brower

5 years ago

I can't recommend Black Mountain plumbing any higher than excellent in follow through, showing up as promised, professionalism, BEST customer service, follow through and in-depth knowledge to solve a VERY DIFFICULT problem we had. Head and shoulders above all the other plumbers we called in SD county (yes, we called just about all of them). Robert was the absolute best and didn't run away from our 'issue' but thought out of the box to resolve our tough problem.

Lauren Fair

9 years ago

I highly recommend Black Mountain Plumbing, as they are honest and very knowledgeable and skilled. The sink in our spare bathroom had a leak and we called Black Mountain Plumbing to come out and assess and fix the situation. I was at work and my parents were in town staying at our house and were the ones one dealt primarily with the plumber who came out. He was super nice and friendly to them, quickly figured out what the problem was, and gave advice on how to proceed with fixing it. It was actually a really cheap fix that he could have tried to upsell us on, but didn't. My parents went on and on about how nice he was. I also know Scott, the owner, and believe he is a very honest and hardworking person. When you need a plumber, call these guys.

T C Shegog

3 years ago

Solomon Nwosu was on time, professional, & thorough. He took time to explain what the issue was & what it might lead to in the future. Turns out the issue was very minor. A less ethical company may have charged much more. Very satisfied. Would definitely recommend Black Mountain Plumbing.

Emma Robertson

2 years ago

Solomon came out to our home to fix a clog in our kitchen sink. He was very professional and friendly, and he had offered me options and recommendations on how best to fix it. I am very pleased with his service. Thank you!

Catherine H

6 years ago

I have used this reliable company on multiple occasions and I am always impressed with the quality of the work and the efficiency. Yesterday I had a rather complex plumbing problem, along with a water heater change out and a dishwasher connection that another party had been installed incorrectly. Not only did they come out the same day, but went above and beyond in terms of customer service, expertise and communication. I am very grateful for all the wonderful help. Thanks John!

Scott Rosenberger

2 years ago

On time. friendly. They did a great job. I really like that they were supper clear and I felt that their pricing was great. I will use Black Mountain Plumbing again and I have also given my friends their information.Scott Rosenberger

Paula Meisner

6 years ago

I was very happy with my recent experience with Black Mountain Plumbing. My service man, Solomon,was very professional and courteous. He explained what was wrong and fixed my issue. I would recommend Black Mountain Plummbing to anyone and also recommend Solomon for service. I am very glad I chose your company.

Allan Legaspi

9 months ago

Carlos was great! Was able to find the water leak from the outside irrigation valve pinpointing the issue inside the garage.

Ana Espana

5 years ago

This plumbing company did a great job installing our water system to our new sink and dishwasher. They were wonderful to talk with on the phone, accommodating to our schedule, and the plumber who came to our home was excellent! Very friendly and knowledgeable! I highly recommend this company!

Reye Rivera

6 years ago

Knowledgeable, efficient, and priced just right. I called, they responded much faster than their competitors.They asked what the issues were, worked with me on scheduling an appointment. Once on the property, Travis (The Tech) reviewed everything, and discussed the options for correct, and long-term repairs and was off to make short work of my plumbing issues.I'll do two things in the future; first is to call them for any future work, and second is to recommend them for family, friends, and neighbors.

Mike Cooney

7 years ago

Daniel and Adam came to fix a leak in our kitchen sink and, ended up also repairing the drain plug apparatus in a bathroom. They also inspected our water heater for any evidence of leakage at our request. There was no leak. This is the second time we have had both at our house. The previous time was to move a gas line for a new oven. Their workmanship and demeanor was very professional and their customer service was outstanding. If they are representative of all the staff at Black Mountain Plumbing then it is a remarkable company. Will enthusiastically use them again when we move to our new house! Thanks, guys!

Bill Barclay

2 years ago

Dylan was great! He called me back promptly for a Saturday leak repair and arrived an a half later. I had already located the leak and had the system drained. He was in and out in about 45 minutes. Great job.

Mike Moore

9 months ago

A little bit more than I expected to pay but on time, professional, and done right the first time. Dylan did a great job

Julie-Anne Zimmer

2 years ago

Daniel was very courteous and knowledgeable. He repaired a hose that caused a flood in the middle of the night as well as a water pressure regulator. Very easy to work with and I won’t hesitate to call him again.

Steven DesJardins

2 years ago

I woke up to a flood from the main water line at the street to the sprinkler cut out valve. I've used Black Mountain Plumbing in the past so I called and they were out later in the morning. Always the highest quality work. Friendly professional service. No run around. Quality job every time.

Cecilia Robert-Shrivastava

6 years ago

James from Black Mountain Plumbing came to inspect the home we are in the midst of purchasing. He was very professional, and thorough in his investigation. The report came online the next day, as he promised. I will definitely recommend and hire this company to complete any pending work.

Melanie Smith

2 years ago

Daniel was very helpful today. He came to help resolve the constantly running toilet issue and because of the age and degradation of my existing equipment, he was able to help with same day part replacements.
Daniel was nice, knowledgeable, and courteous. Thanks again!!

John Boerman

4 months ago

Did great work. Leak fixed and shower works fine

Amy Wazny

3 months ago

John did a great job replacing a broken handle. For nearly 30 years Black Mountain has been my only plumber.

Leo King

3 years ago

I was so fortunate to work with Black Mountain plumbing for my gas leak. SDG&E discovered a leak and shut down my gas. Kathy in the office, was so helpful in getting me scheduled and getting me organized so we can solve this nightmare. Scott and Joel are total experts in this field. These two in conjunction with CPL, helped me resolve this problem quickly. With the findings, Black Mountain plumbing was able to fix my leak and help me pass my inspection. They were extremely professional punctual and thorough. There is no way that I can ever call another plumbing company after working with these guys.

Dave Coomber

2 years ago

I was initially scheduled to have both a high pressure regulator installed at the water meter and a 4 gallon expansion tank installed at the hot water heater. Cost was itemized at $679.13 for the pressure regulator at the street and $313.50 for the expansion tank. When they arrived it became obvious that the street pressure was never higher that the new pressure regulator's set point so the part was not needed. When the technician checked with his boss Scott Ferrell, they increase the cost to install only the expansion tank by $200. I would understand this if they had submitted an invoice with three items, cost of pressure valve, cost of expansion tank and cost of trip or profit or whatever, but this was not done professionally. This was part of a negotiated installation for several homes in our subdivision, where the homes lower in altitude than mine actually needed the high pressure regulator but it was not needed in my case.The work was done very well and I would give 5 stars to the technical performance.

JoAnn Farmen

3 years ago

I called Black Mountain Plumbing because I had two toilets that needed to be re-sealed. I was able to get an appointment within a couple of days. Daniel K. our plumber came when expected and on time. As it trned out there was an unexcpected problem with one of the toilets, but Daniel explained the issue completly, what needed to be done & what the additional fees would be. Today, Daniel came back early to finish the job. Daniel is polite, professional, clean and very responsible. It was a pleasure to have him fix my plumbing problem(s). I would recommend BlacK Mountain Plumbing & Daniel to anyone who needs plumbing work.

Lane Stephenson

4 years ago

Daniel came out today to replace my bathroom faucet. He did an amazing job! He was timely, professional, courteous, very hard working and did a great job cleaning up! I highly recommend this company and Daniel!

John Pfannenstiel

6 years ago

These is the second time we have used Black Mountain Plumbing and the reason why we choose Black Mountain Plumbing again was because of the Outstanding Service, Respect to the customer and total competence of the job performed. The 2nd time was even better than the first if you can believe that. What an Awesome company and such professional technicians.

Rob McLoughlin

a year ago

Love the team at BMP. John came out for some follow up work today and was so helpful and was very patient answering a bunch of questions my wife and I had. Would absolutely use them for any future work.

Nydia Grubbs

3 years ago

I’m not able to judge on the value. My job was ASAP so I was most concerned with follow up, timeliness and quality work. 100% satisfied on those elements. Took the time to explain exactly what was being done and why. Shared insight when I asked about other “handyman” jobs I may do much later in my house.

Sam Ovando

6 years ago

We have used Black Mountain Plumbing for 3 years and every time has been positive and 5 -stars.This time around they did a water heater replacement.Service and customer service is excellent and they did things quickly.The reason I give 3 stars is two-fold: 1) the quote for a new water heater did not break out the cost of the unit vs. the labor, and 2) the warranty is 6 years. Unfortunately for me, I did not compare prices of water heaters and warranties before the final decision. There are warranties for 10 years and water heaters that cost less. I probably would have gone with a different water heater.

Landrith Custom

3 years ago

Always quick to respond, and professional down to the last detail. As a general contractor I can only be as good as my subs, ultimately. I am fortunate to have formed a solid rapport with this crew. With a group like Black Mountain Plumbing on the job the customers are always happy.

Steve Lee

4 years ago

We are a hotel management company. One of our hotels had the main line that provides water to the entire building leaking badly. On top of that we were sold out. The crew at Black Mountain Plumbing came through, and was able to get us back up and running. To say that the pressure was on; no pun intended; was an under statement. The crew reassured us throughout the night that they would get the water back online. On top of that, after all was said and done, Black Mountain Plumbing charged a great rate, was very fair, and detailed. I highly recommend them.

Kristi Clark

8 years ago

I utilized Black Mountain Plumbing during a flood several years ago. I called them this morning about a running toilet and asked if they could come out the same day. Not only did they come out the same day but they worked around my schedule. Solomon was our plumber and he was knowledgeable, friendly and efficient. He had all the parts in his truck and he completed the job in 30 minutes (maybe less).Thank you!

Stephen Mills

10 years ago

Travis did great work. He was efficient, friendly and got the job done. This is the 4th time we've used Black Mountain. Each time has been a very good experience. All their plumbers have been helpful, friendly and explained clearly what they were doing and why. I'll be calling them again next time I have a plumbing need.

Richard Casey

5 years ago

James Kim was the plumber today for my work of installing aRecirc hot water pump on my hot water heater. The work was completed properly and in the minimum of time. He checked of leaks on the installation and made one fix where needed. After he made a recommendation for a repair in the master bedroom sink that if not fix would have caused much damaged. Thank you, James. Yes, I would recommend Black Mountain Plumbing to all my friends in need of a plumber.

Judy Brucker

5 years ago

One of the best experiences I have ever had with a plumbing company. I have very old plumbing and had received very high priced quotes. The team came in and worked super hard to fix everything without blowing my budget.Very hard working, professional and really took care of me. Not using anyone else again!!!

Melissa Young-Lewis

7 years ago

I don't ever right reviews but the service that I received yesterday was amazing. I noticed water leaking from the pipe that is attached to the water heater. Daniel came shortly after I placed the call. I cannot say enough of how courteous, knowledgable and helpful Daniel was. He explained the things that he would have to replace and the charges associated with that. I have now found my go-to plumber! Thanks so much Daniel!

Les J

4 years ago

Daniel provided us with service today that went well above standard service.We needed to replace hot & cold autowasher bibbs. The old ball valves were frozen in place and couldn't be budged. Daniel eventually got them off. His can-do attitude was great. Along the way he also answered many other questions both related to and unrelated to the job at hand.He was very patient, professional and capable and a credit to the company!

Jerry Petree

6 years ago

They were able to provide service the same day I called them and this was on a Monday. I was expecting a later date as I thought Monday would probably be one of their busiest days. This is the second time I've used them and they are my first choice when looking for a plumber.

Mark Christian

3 years ago

Robert at Black Mountain has taken care of all my plumbing needs, small and large, for at least 12 years. These are people that do it right the first time and would never stop until it’s perfect. Best quality, best people.

David Colton

2 years ago

Arrived promptly at the promised time. Our new hot water heater works as expected. All work was skillfully done at the quoted price. I highly recommend Black Mountain Plumbing.

Cheryl Gahan

5 years ago

The plumber was on time an immediately checked the water pressure and explained the possible problems from high water pressure. After determining it was OK, he quickly removed nd replaced the leaking ball valve. Very good service. We would surely use Black Mountain again.

Gayle Fisher

9 years ago

I first had David come out to provide a quote for repairs of 3 toilets. He was very informative, letting me know my options from a minimal repair up to replacing the fixtures. Showed true concern for the low standard of water lines and stops that could cause leak issues in the future. Larry and Daniel came out a few days later to replace 2 toilets and rebuild a third. Super easy to schedule, they were on time, polite and extremely efficient. Cared about the smallest details, like hardware color. Pricing was fair, but the service was exceptional!

Lindsay Gonzales

a year ago

We always choose Black Mountain Plumbing for our plumbing needs. Everyone has been super professional and done quality work. John is amazing! I always recommend this company to my friends.

Sam Whiting

10 months ago

Robert Snyder is a star. Great service, talented plumber and cares about his customers. Kudos to Robert and BMP.

Kevin Snow

5 years ago

We had a toilet leaking from the tank into the bowl. The tank was refilling a small amount of water every hour.Black Mountain is the most professional plumbing company I have hired. Zion came to my mother's home to address an issue with a toilet. He was professional, had common sense, and had attention to detail. She hired three other plumbing companies in the past few years to attempt to fix the issue The flapper which was replaced each time. None of the other plumbers had the knowledge to also replace the small rubber tube that goes to the overflow tube.Reasonable rates. They service North County.

Jae Chung

4 years ago

I've been using Black Mountain Plumbing for many years.
Daniel worked on my plumbing issues a couple of times this year.
He was on time, knowledgeable and professional.
He did a great job!

Diane Plotkin, Personal

a year ago

Needed asap- pressure regular to house failed so was not regulating pressure- was at 120 psi - what is fed from the street! They came out asap, replaced the regulator and nearby pipe connectors to prevent damage to our plumbing. Back to safe 55 psi.Black Mountain is not the least expensive plumbers, but you get what you pay for. Do yourself a favor- call them, they are the best.

Linda Croft

a year ago

Robert is a class act he is honest, problem solver and very proactive on letting you know what to expect on timing and price. Very happy with his work!

Changshik Kim

4 years ago

I don't work with contractors who don't respond to my email inquiries. BMP's response was quick and provided me with a precise estimate based on the pictures and the job description I had emailed them.There was some error in scheduling so I had to make it one more time and the plumber was late by 40 minutes. However, he did a good job so I'm satisified. Also, I got a Yelp discount on top of the already reasonable price.

Cam Miller

5 years ago

Adam was great! He arrived when promised and completed the project in a timely manner. Very polite/courteous. When he left, the area he was working was clean, just how it was when he arrived. Will definitely use this company again!

ANDREW CARLSON

6 years ago

WOW...Simply the Best Experience EverFrom the original phone call to the job completion, this Team was Top Notch...I will put them on my speed dial for my future plumbing needs. Scott and Joel worked our project to perfection. They were Heaven Sent, and i would Recommend them to anybody that has a small job or a huge project....

Chris Gast

9 years ago

THANK YOU Black Mountain Plumbing! Special call outs for Larry & Adam. After discovering a leaking garbage disposal last night, I called this morning at around 11 am to make an appointment. Because it's New Year's Eve, I wasn't expecting to get any help today (and maybe not even this week)... but Black Mountain Plumbing delivered! Larry & Adam showed up on their way home to enjoy the holiday (within an hour) and had a new disposal installed in a few minutes. They were both professional, courteous and did a great job. YOU GUYS ROCK! Have a happy new year, Larry... I'm proud to have been your last job for 2013!

Christine Kovac

4 years ago

Daniel from Black Mountain Plumbing installed an emergency gas shutoff valve in my condo so I could have my gas dryer hooked up. He was very professional in explaining the need for it. He also checked the water lines for my washer and checked my water heater. I really appreciate his knowledge and honesty.

Sharon Joe-Hom

3 years ago

Scott always does a great job. His company repiped our house in April and recently replaced our water heater. The workers clean up everything too. Thanks for your prompt service and professionalism!

Debra Mason

5 years ago

This was a referral.When I called to set up an appointment for a bid to install our jacuzzi tub, I was greeted with a friendly voice and efficiency.Scott arrived and assessed our situation with expertise and professionalism. It wasn't exactly what I was expecting/wanted to hear but I really appreciated his straight forward information and possible solutions.

Sumner Lee

9 years ago

Great work today with very quick turnaround by David and Joel. Black Mountain was responsive and effective. They got the job done quickly and were very easy to work with for scheduling and here on site.I would definitely recommend Black Mountain Plumbing.

Holly Mullen

5 years ago

GREAT SERVICE! We had a leaking toilet, leaky sink, needed new disposal - all work done quickly and professionally, very knowledgeable and professional plumber, quality work, very considerate and clean. These folks were recommended by many neighbors and I highly recommend them as well.

Amy Buckley

6 years ago

Daniel with Black Mountain plumbing was very courteous and discovered our plumbing problem right away. He was very thorough and detailed about his solution to the problem. I would definitely use them again.

K C

7 years ago

Black Mountain Plumbing Came out to my house, and put a camera down my drains all the way to the city main (108 ft away to be exact). Solomaon was prompt and professional to say the least. I was sent emails prior to their arrival and after service just to make sure I was happy with their work. I highly recommend Black Mountain Plumbing to any and all. especially for those with serious plumbing issues who need the company with the most knowledge and professionalism. Keith Comey San Diego

Steven Shortill

9 months ago

Black Mountain Plumbing did an awesome job replacing my corroded flex line above my water heater inside my house. Great job done by Dylan R. Old and new photos added.

Scott Frazier

6 years ago

Just had my sink drain fixed & water line to my fridge hooked up and Travis did excellent work. Black Mountain plumbing responded quickly arriving just hours after I called for help.They got the job done quickly and at a low price

Lisa Heil

6 years ago

I am so impressed with this service. My tenant had a water heater issue. They send out John to assist. He went above and beyond to make sure the job was done well including staying on the phone with tech support to make sure the repair was done correctly. He even saved our client money by verifying parts were still under warranty. Job was completed in a timely manner. As a property manager I really appreciated the level of communication and the high tech text alert system when someone was on the way. Will definitely be using them in the future.

A.J. Kleinschmidt

10 years ago

Black Mountain Plumbing gave me a time zone between 10am and 1pm. The rep (Solomon) called 30 min prior to showing up. Was professional, friendly and honest. work was done in an extremely quick time. A bit pricy, but i have no plumbing knowledge and needed these items fixed promptly.If another advanced plumbing problem arises i will more than likely call black mountain plumbing again.

Loraine Dyson

4 years ago

Fast, efficient, smart, tech savvy, cool logo, clean white trucks. Got job done quickly and gave options for me to decide on repair or replacement. James was great to work with. I will use BLACK MOUNTAIN from now on.

Eric Kolbeck

4 years ago

Black Mountain Plumbing did a professional job for a reasonable price. No trying to upsell worthless add ons. No making you feel guilty for not buying top of the line. Was quoted a price on the phone along with potential extras depending on my setup. I didn’t feel pressured into making a decision on the spot. I think price of add ons was a little excessive relative to the material cost. I would have hoped they’d provide discount or package rate for the extras. It seems like industry standard and I’ll consider it their tip, along with a positive review. I recommend them and will use them again.

John Tauscher

3 years ago

Scott arrived on time, was professional, superbly qualified with extensive experience, Scott addressed every issue I had, as well as, pointing out other items I should be aware of. Very satisfied with the call and looking forward to working with Scott on my project.

Lance Cleveland

4 years ago

Daniel at Black Mountain plumbing was prompt, knowledgeable and professional. An excellent installation of my kitchen disposal and he fixed my sub par plumbing (original with the house). Really great service as always from Black Mountain.

Tammy McManus

10 years ago

Travis has been taking care of our plumbing needs for a year and a half. We are very happy we found Black Mountain Plumbing and Travis from Angie's list.Travis just came out to take care of some tree roots that broke through our pipe in the front yard causing the water in our house to back up into the showers and tubs.He was here quickly and took care of the problem with the machine efficiently. He is always professional. He also checked our water pressure to make sure it was in a safe range for us (this is a problem he fixed for us about 8 months ago). This kind of service is hard to find. And the price for work is always in a range that makes us happy.Thanks again Travis!

Steven Spatz

5 years ago

Daniel was very friendly and very helpful explaining all of my options for the plumbing needs I had. His did outstanding work and left everything spotless. Very please with his work today. I will be requesting him for my next plumbing needs.

Adrienne Terrazas

7 years ago

Terrific experience with Black Mountain Plumbing and, specifically, Daniel K. They were timely, capable and Daniel came up with a slightly less expensive solution to my needs. He also left information on other, approved vendors should I need it. EXCELLENT service!

Dave Z

5 years ago

Daniel did a great job. He came in, quickly diagnosed the problem which was just a faulty faucet. He removed the faucet before I got back from Home Depot and installed the new one in an amazingly short amount of time.

Robert Frisby

9 years ago

Larry and Adam arrived at my house earlier than I expected on a Federal holiday. After diagnosing the problem with my tub, they made the needed repairs/replacements within 15-20 minutes. They were very courteous throughout their entire stay. I will call them for my future plumbing needs.

Phil Bolles

9 years ago

Travis was professional, courteous and efficient. He understood the nature of the problem and took the time to consider all possibilities in order to assure that the result would resolve the problem. Travis is definitely an asset to Black Mountain Plumbing.I also found that,upon placing a call to discuss the problem and schedule an appointment, the personnel at Black Mountain Plumbing were most accommodating and responsive to my questions and offered quite competitive pricing. I would recommend the company for any plumbing repair or installation.

Vickie Hoey

a year ago

Scott and Soloman were courteous, clean and skilled! They really helped me during a crisis. I had worked with a different plumbing company and the job went from a $475.00 job for jetting to a $3,125 job, where my home foundation was jackhammered up. I actually understood the reasoning for that, but when it went to a $14,000 job it really was upsetting! I called Black Mountain for a second opinion, and ended up paying $460.00 to have the cut sewer line camera-ed and then repaired. The other company came back to fill in the dirt and re-cement my foundation. Thank you Black Mountain for your support, and expert advice!

SuperDilee

7 years ago

What a great Service Pro. Daniel is. He got out to my house asked me questions about what was going on with my plumbing. He checked out the front drain outside and said after I told him that the toilet in my front bathroom was leaking he said it was the wax seal that wasn't sealing properly. He had to snake out the line after he took off the toilet. He found roots in the line but kept sending the cable through and eventually got it cleaned out. He gave me an estimate for sending a camera down the line to see how extensive the root system is in the inside pipes. Daniel was very polite and answered my questions and told me exactly what he was doing. Really great service from Daniel.

lisa lord

5 years ago

Black Moutain Plumbing did a fantastic job on a minor bathroom plumbing issue that was a major issue for me. Adam, their tech, called me a 1/2 hr. prior to scheduled window time to let know he was on his way. Adam was polite, courteous and listened to my concerns then went promptly to work to the fix problem. What I appreciated most about my experience with this company was that when I called at 7:45 am, I could of had an appt. window of 8-12am. Thanks Black Mountain!

Patrick McKnight

8 years ago

Travis did an excellent plumbing job on my unit. Appreciated the honesty, friendliness, and promptness of service provided. Thank you, Black Mountain Plumbing will be the first on my list if services is ever needed again ...Patrick McKnight

Linda Foster

4 years ago

I had a problem with my kitchen garbage disposal. Daniel quickly diagnosed the problem, fixed it and showed me how to avoid problems in the future. I appreciate that he didn’t just come in and tell me it needed replacing which would have been a much higher charge than just the minimum charge. I was a great experience.

Sher Lock

3 years ago

I had no water in bathroom sink.Regular plumber on vacation. They came but would not give me a quote until arriving. I have a small condo with small bathroom. I purchased replacement faucet parts already. Two guys and $600 later. Yes it was fixed but I will not call them again. Way overpriced. I think I was actually paying for the second guy to be in training. I could see paying 300 but not 600.?

michelle Gardenhire

5 years ago

I would highly recommend Black Mountain Plumbing to anyone! Daniel was on time, professional and knowledgeable. He was a pleasure to have in our home and my new sink spigot works great!

Jim Balderrama

6 years ago

Had a leak under our kitchen sink due to a garbage disposer. Called Black Mountain Plumbing and they had their plumber out the very next morning right on time. The plumber, Nick did a great job installing a new disposer, and made sure we had no leaks. He also did a great job explaining things to me. I will keep coming back to BMP for any future plumbing jobs.

Sonia Israel

3 years ago

Rains came. Basement flooded (yes, we have a basement in San DIego). Water heater pilot went out. Called 5 different plumbers that said they can't come for 4 days. That wasn't an option. Searched the internet and called Black Mountain Plumbing. James was here in 45 minutes. He lit the pilot. Helped me set up a sump pump. Cleared a drain as long as he was here. And now everything is working again - and dry.James was efficient, knowledgeable, and friendly. Thank you Black Mountain Plumbing. You are my go-to plumbers from now on!

Igor “IGZ” Privorotskiy

3 years ago

Called Black Mountain Plumbing at 2:20 pm, and less than 30 minutes later Adam knocked on the door. Within 30 more minutes he pinpointed the source of leak. 2 hours later leak was fixed. Adam cleaned up the area spotless. He recommended other services that I will need to contact to rectify the damage caused by leak.

Beverly Emerson

7 years ago

I had an emergency water leak just when I was having my carpets cleaned! I couldn't turn off the water to the house because it was needed for my carpets. The leak was so heavy that I had to empty a large bucket hourly. I called Black Mountain Plumbing and they dispatched Solomon within 2 hours. When Solomon arrived, the carpets were still being cleaned and I explained that to do his repairs he would have to navigate through all the hoses and wet carpet while wearing booties!!!! Solomon was extremely personable, accommodating and gracious, especially in view of the complicated situation. He completed the necessary repairs very professionally and efficiently plus he checked my home water pressure and offered some welcome advice free of charge. Solomon couldn't have been nicer or performed his work more professionally. He is a true gem!

Heidi Steiner

2 years ago

I have used Black Mountain Plumbing for many years and was always satisfied with their service. However I am not happy with the structuring of their pricing. It used to be that once you had a a plumber in the house you had to pay a minimum and then what the job would cost to fix it. So if you added another faucet to repair it wouldn't be the minimum plus cost anymore just the cost. Well, I was surprised to learn that the clogged faucet I had and another faucet I wanted to add were exactly the same price. So there is no benefit in bundling jobs together anymore. I can just as well make individual service calls which doesn't make sense to me nor benefits the environment.

Jan Barnes

6 years ago

The folks from Black Mountain have done a number of plumbing jobs for me and my mother, and I've always found them to be very knowledgeable, professional and honest. Even when there is a hiccup in the outcome, they follow-up appropriately and to this customer's satisfaction. On the most recent job - a rebuild of bath tub faucet handles and shower diverter and the installation of new hardware - I didn't really look at the finished job carefully until after the technician left. Call me obsessive compulsive, but the handles did not line up; one sat at 90 degrees, another at about 50 degrees. I called the tech back and he suggested it was an easy fix and described how I could unscrew the handle and realign them. Well, after paying over $300 for the work, I didn't feel this was the best response. He also said I could call the office to schedule a follow-up trip. I did so, and he was back the next day - just as nice and soft-spoken and focused on the job as he had been the day before. He aligned the handles and explained that in the beginning the rubber piece around the fitting was a compression system (showing my plumbing ignorance here; not the correct words, I'm sure) and that they would be tight at first and would eventually become less so. But he made the adjustment needed and for that I am very appreciative.

Phil Stieglitz

5 years ago

We had a main line blockage which resulted in all water connections pouring out of our back yard clean out pipe. Basically we fertilizing our yard instead of the sewer. Based on a recomendation we called Black Mountain Plumbing for assistance. From the person answering the call to the technician who was assigned / responded to our call; was nothing but pure professional; polite; responsible; friendly; conduct. They answered our questions regarding the problem; the solution; why they were doing what they were doing. I was truly impressed from beginning to end with their response / assistance. I have recommended them to my family and friends. A most excellent job by all those involved. Definitely be my go to plumbing solving company.

D K

2 years ago

Recently moved into an older home and found the kitchen drain was cracked in half. Called BMP on a Saturday afternoon and within a few hours from the initial call, the plumber completely repiped under the kitchen sink. Excellent workmanship and quality, I am confident no more problems will arise from under that sink for the next 20 years. They are my plumbers for life.

Miriam Cole

3 years ago

I had a showerhead problem and called it in. However, I forgot to mention that I also had a leaking faucet. The man (didn't get his name) fixed the showerhead problem, installed a new one and also looked at the faucet. He immediately told me the cost of the repair for the faucet and gave me sound advice. He was efficient and confident in what he was doing. Very positive experience.

chris wofford

2 years ago

Plumber Dillon arrived on time, carefully assessed situation (clogged bathtub drain), and resolved the problem (by snaking pipe). In addition, Blk Mtn performed job for thousands less another major local plumbing company. Five stars given by this customer!

Hannes Scheidegger

6 years ago

Our water heater started leaking late Saturday evening. I called Black Mountain Plumbing Sunady around 7:30am. Salomon from Black Mountain Plumbing was at our house Sunday morning by 10am and by early afternoon, the water heater was replaced. Excellent and speedy service, I highly recommend Black Mountain Plumbing.

Delores Valderrama

a year ago

We had a slab leak and of course I was freaking out the insurance sent another company they wanted to do like 10 holes on my walls! I knew that was unnecessary! just women's intuition and I am so glad that we used Black mountain plumbers... And yep there's more than one way to skin a cat thank God no holes!! My husband always says happy wife happy life LOL ❣️?

Judy Perry

a year ago

Daniel was very knowledgeable, professional and friendly. He replaced a leaking valve under toilet in no time at all. It looks great and at reasonable price.

Priscilla Haase

10 months ago

The work was done satisfactory, but the service person told me to register the disposal and left me no model number or serial number. I can not find it on my disposal.

Greg Romero

8 years ago

Called these guys for a quote and they had a rate sheet ready to go which is what I like. I like flat rates to get the job done and not based on time-It's a value based fee. These guys were professional, thorough and clean in terms of not leaving us with a mess to clean up. We basically needed to get a flange replaced for the toilet, they secured the new flange and the toilet is now secured again. Their work comes with a limited warranty which is also nice to know up front.

M M

9 years ago

tried to fix shower valves in my rental condo by myself late on a Saturday, failed miserably to the point where I could not turn the main water back on for my wonderful tenants (I felt TERRIBLE). Called Black Mountain after hours messaging service, David Boyer returned my call within 2 minutes!!! He was at the condo and fixed it with zero issues the very next day SUNDAY. I paid weekend rate but was worth the investment. Happy landlord, happy tenants.

Anna Caffarel

6 years ago

Daniel correctly diagnosed the problem and repaired it in under the time estimate. We've had problems with other plumbers, but Black Mountain has been perfect in helping resolve our plumbing issues. Thank you, Black Mountain!

Marla Painter

6 years ago

They were terrific. Were able to come when I needed them and James was careful, thoughtful about the problem and even had the parts on his truck. It was a very reasonable price also. They are really good at their business.
Thanks!

Brad Brockmeyer

3 years ago

We had a leak in the wall and it was a difficult repair due to how the original plumbing was done. Daniel was persistent and was able to complete the repair with minimal disruption. I will call Black Mountain again the next time I need a plumber

DENNIS HODGES

5 months ago

I love these Brothers of Black Mountain Plumbing. Period to the End. Scott is a Magnificent Brother in the Lord.

MiHyun Song

6 years ago

Our newly installed kitchen had a sudden dishwasher over run leak. The previous contractor used an inexpensive pipe that bent causing the water to choke after only a month. We called Black Mountain Plumbing after researching plumbers from Angie's List. They clearly had the highest marks.Our technician/plumber was James Kim. He is very knowledgeable and professional. Their work is also under warranty a huge plus. I would highly recommend him and Black Mountain Plumbing.We will be reaching out again in the near future for plumbing work. Thank you!

Cindy Thomas

3 years ago

Adam was thorough and knowledgeable, and respectful of my home. He assessed the problem I called about as well as noting another area not up to code. Only took 30 minutes and nominal charge. I'll be considering BMP for my bathroom upgrade this year!

Steve Gardner

7 years ago

I worked for Black Mountain Plumbing many years ago. Scott and crew made a major impact on my personal life as well as improving my skills as a plumber. Best place I ever worked. They honor God in ALL that they do and always give thanks to God!

Melissa Cronin

9 years ago

Travis from Black Mountain Plumbing was phenomenal! Not only did we need a plumber on a Sunday, it was Father's Day. He was fast, friendly and fixed our issue in record time! They will be the first we call when we need a plumber in the future!

mary connolly

6 years ago

Thank you Black Mountain Plumbing for being there when we need you.

Robert and Scott are so pleasanr and competent. They arrived on time and quickly fixed our two problems and the bill was very reasonable.

Harterr

9 years ago

Black Mountain Plumbing is a great company!! I had trouble replacing a shower valve so instead of forcing the valve out and maybe breaking something I called this company and within ninety minutes Larry showed up. He was very polite, professional and explained everything as he went along and in a short time the valve was replaced and everything was working again. It had been years since I had called on BMP and I was very pleased to see they are still in business and for any future plumbing issues I will definitely call on them and would recommend them to everyone. Thanks BMP!!

Naresh bhavaraju

a year ago

We had a leak in our guest bedroom. Upon a phone call they arrived within an hour (after hours on a Friday) and fixed it. As easy as it gets.

shirli weiss

4 years ago

Outstanding service from Adam and Black Mountain Plumbing. Fast, efficient, polite, professional, knew their stuff, got the new parts needed in record time, diagnosed and fixed two significant plumbing problems. Worth every penny.

Isaiah

5 years ago

After doing some research for a good plumber I decided to choose BMP…glad I did. They installed a new toilet in one of my bathrooms, it went smooth and was completed a little sooner than anticipated. The toilet looks and works great, I am satisfied with the work BMP has done for me.The bonus is the cleanliness, not just after the job but even during the installation. The plumber kept all his tools and equipment together and in order, and didn’t make a big mess all over the place like some plumbers do.I am very pleased with the work Black Mountain Plumbing has provided, so much so that I will call them again soon to install another new toilet in my other bathroom.Thanks guys!Regards,Isaiah

Wilson Edwards

2 years ago

I feel very confident in using Black Mountain Plumbing for all my plumbing needs. They are honest, professional, on time and easy to communicate with and work with.

Shari Van Loy

4 years ago

Robert with Black Mountain Plumbing provided excellent service! He helped problem solve some issues and made sure we didn’t have to pay for more than what was necessary. Black Mountain Plumbing will be our go to plumber from now on!

Mr & Mrs Kioko

6 years ago

We had an unfortunate slow leak in our master bathroom that was going unnoticed since it was happening around the seal and into the wall. While another company was working on the drywall they noticed this and informed us. They had worked with BMP previously and they suggested them. When I read the reviews online, I was sure I wanted to use them.An appointment was set up and Daniel came to the house and fixed the issue. He was fast and efficient. We are satisfied with their work, love their motto and will be referring BMP to any who ask or need plumbing service. Thank you!

Erin Castelloe

4 years ago

Black Mountain Plumbing has been our plumber for 16 years. Yesterday, they re-installed a toilet (which had shifted, resulting in a leak through the wax seal) for us. Solomon (and his trainee, Casey) were pleasant, professional, and efficient.

Anitha Chidambaram

5 years ago

this Company is great to work with. They responded on time, owned up to what they knew and what they did not and finished the task at hand professionally. I had to have my garbage disposal replaced and they were very professional in how they handled the situation. It had to have been fixed during the work day.

M Mc

3 years ago

They did a good job, on time, with excelent communication via email, phone and text for appoitment planning and progress reports on arrival time. As, they said, not the lowest cost provider. I later learned that Lowes would have installed the new toilet at nearly half the cost but BMP also stuck to their estimated cost and did not nickel & dime for every extra part that was needed (hoses, valves, old toilet removal, etc.) The job was done quickly and cleanly. On a more complex job I will likely use them again.

John Welch

a year ago

Daniel Kent handled business! He did a great job and I will call on Black Mountain Plumbing Inc the next time I need plumbing work done. ???

Denise Heater

9 years ago

I can't say enough good things about Larry and Daniel from Black Mountain Plumbing.My hot water heater leaked all over my garage and I called BMP...just picked them online as I have not needed a plumber in recent yearsThey came out the next day as this happened at 4 pm and were honest enough to inform me that if I could shut off the heater to stop the leakage it would save me a service fee of $250.00 for after hours. I am not so sure other companies would do that!!!They showed up the next day promptly and were courteous, informative and most of all honest with their assessment of the damage that was done by the water leakage.They gave me all of the options I had to deal with the damage and how to have hot water until it could be taken care of.They also recommended another company (Gold Coast) to take care of the water damageYou could tell that Larry has been doing his job for a long time as he was well informed and great at explaining how to work the new water heaterI will call this company again if I need a plumber and ask for the Larry and Daniel team..professionals and just nice people...Here's to a job well done!!!

Regina Edelmann

3 years ago

I am impressed with their expertise and prompt service. I am renovating a condo and just moved to San Diego. My contractor would not install the Ikea sink I had already bought because it was a complicated European design with non standard parts. I had already assembled and attached the cabinet to the wall. It wasn't until I did that, that the contractor looked it over and said his guys would not be able to work on it. I panicked. I had spent over a month researching what I wanted and this Ikea vanity was it. The next morning, I found Black Mountain Plumbing online and viewed an information video on their website. I thought that if this company trains plumbers, they should be able to figure out the plumbing to my Ikea sink. I called them and was asked to email the owner photos of the existing plumbing, the unit, and parts. I did. They called back within an hour after reviewing the photos and said they could do it. An hour later, two of their plumbers showed up, and in less than an hour, the installation was successfully completed. I breathed a sigh of relief and was thrilled that I was able to keep my Ikea sink and cabinet as planned. From now on, this company will be my first plumbers to call, and I recommend it be the first plumbers to call to everyone in the area.

David Ramsland

2 years ago

Well done but more expensive then expected. Same work done two years ago at different address was almost 20% less cost. 2018 was $316.90 and 2020 was $385. Refund of visit fee to be applied to work done not showing in Credit Card account the next day, perhaps refunds take longer to show up.

David Zajac

5 years ago

They provided exceptional service and were honest and caring as well. James, our plumber, did a wonderful job answering all of our questions and you could tell he cared about his workmanship. I would recommend them to anyone requiring plumbing work. BTW - I found them through our Scripps Ranch Community Newsletter.

jeff patterson

7 years ago

Had a leaking bathroom faucet with a sink designed in the '40's that has deeply recessed connections that I couldn't get with my big hands. While I thought the price was a little steep, the quality of work was very good. My wife thought he was courteous (I was at work).

Dene Krametbauer

6 years ago

I was very impressed with Robert Snyder with Black Mountain Plumbing. I have been trying to get my Grohe shower fixed for a year had my plumber who installed it to fix the problem could not get real hot water. A lot of plumbers install showers but can't repair him. I also live in a high-rise condo in Coronado part time so scheduling is a problem. I called black mountain plumbing talk to Robert took a picture of the fixture an he ordered the part set up an appointment. Black mountain plumbing sent me a email of schedule appointment and what they were going to do . I totally forgot to call him before I came out to Coronado to verify if they were still on for the appointment anyway Monday morning 730 he showed up at 7:29 fix the problem in less than an hour. I won't use anybody else thanks Robert

Glenn Miller

8 years ago

Daniel, from Black Mountain Plumbing, Inc., was both knowledgeable and professional. He efficiently completed all the work we requested and offered a few helpful suggestions. I would definitely recommend him to friends for all their plumbing needs.

Paul Teeter

a year ago

Dayne did a great job under our sink. Fixed the drain leak. Replaced both shutoff valves. Ready for dishwasher install! Thanks so much.

Chalice UU Congregation

3 years ago

Robert listened well, and remembered the description I gave in my initial phone call. He described a plan of action that makes sense. He was very professional and helped me to understand our plumbing problem because he explained why things were happening.

Kevin Govea

10 years ago

Dave was friendly and professional. The faucet had a lot of buildup due to the San Diego hard water. Dave was patient and persistent and was able to replace the hot and cold cartridges without needing special tools.The whole process went well. Thanks Dave!

Leigh Justison

3 years ago

John was efficient, knowledgeable and friendly. The service was great. I almost fell over when he told me how much one hour's labor would be. I was grateful it was complete in an hour! Even tho the service was great, I'm a bit hesitant to use them again because of the cost.

Robin Lake

10 years ago

Larry installed three toilets for us and did a great job. Each toilet had a unique issue, and he cheerfully and promptly resolved them all. He also worked around all the furniture (and other mess :-)) we had in the garage to replace the regulator. I appreciated that he hauled away the old toilets and all of the cardboard boxes from the new ones. Thanks Larry!

Karolyn Cooper

2 years ago

We have used Black Mt. Plumbing many times. They always do a great job. They always clean everything afterward and I trust them being in our home.

Vito Bica

4 years ago

Daniel and BMP were great. They did the repairs I needed quickly and at a reasonable cost. I was curious about the repair process, and Daniel explained everything he was doing. Overall, a very good experience.

Carrie McQueen

2 years ago

Black Mountain - you have always had the best people working for you! I've been a fan for 10-15 years, and today, again...somebody new came who did a great job, and was a pleasure to meet and have in the house. Thank you.

Donna Kenney

4 years ago

Extremely disappointed in this company.I have used them regularly for all our plumbing needs, but will NEVER use them again. I needed to have a leaky wax seal around a toilet replaced. When the toilet was unseated you could see the sub flooring was damp. The plumber was going to reseat the toilet anyway. I asked him to stop, since flooring looked like it needed time to dry and then be evaluated. He stopped and charged me $188 to unseat toilet and $88 for a ($6 part)valve to water line.POOR JUDGEMENT, INFLATED PRICES AND NO RESPECT FOR A REPEAT CUSTOMER-NEVER AGAIN!!!

Kelly Hamilton

6 months ago

Dane did a great job! Very professional.

Jamine Gender

3 years ago

Daniel did a wonderful job with replacing my water heater! Very professional, courteous, and takes home owners needs in to consideration. Appreciate his help today! Thank you!

sizer99

a year ago

Daniel came over on time, replaced my crummy old sink water valves with heavy duty ones, replaced my leaky old kitchen sink faucet with a nice new one, and hauled the old junk away. Exactly what I needed!

Rich Levy

6 years ago

Black Mountain staff in the office were efficient and effective. They connected me immediately with the technician on call and he answered all my questions about my watermain leak. A call back the next morning was all that was needed to schedule my appointment the next morning at 0730( what a surprise response!). Travis arrived on time and began assessment immediately with a diagnosis and estimate of the work. He worked diligently and hard to get through the MUCK that was around, through, and under my watermain boxes to unearth the problem. Travis certainly went above and beyond to get this job done! Five Starts for Travis and all the staff at Black Mountain Plumbing.

Peter DeMaria

6 years ago

We had a plugged kitchen sink drain. Travis M came out basically a day later. The service call was prompt and he gave us a heads up when he was on his way. Once here Travis was professional, clean and an all around nice guy. He got his gear from the truck and went at the drain and worked on it till he remedied the problem. We tested it a couple times and concluded the problem was fixed and the drain cleared. On top of this the $182. out the door cost was something i could live with.

Jeff Lievense

4 years ago

The single screw securing the overflow cover on our bathtub was corroded and the cover fell off. BM's plumber told my wife the entire assembly including the stem that the screw went into needed to be replaced. He said the screw hole threads were stripped and the hole could not be tapped. Assembly replacement would require cutting through the wall from the adjoining bedroom. Estimated cost $480, not including drywall repair. When I came home from work and checked it myself, it appeared that the stem threads were in tact. I talked to the plumber by phone; he insisted the threads were stripped and said he did not try to use a replacement screw. I bought a replacement stainless steel screw for $0.65. It screwed into the hole securely and tightly - no problem whatsoever.

Steve Charlton

6 years ago

I have used BMP previously and this time they installed a tub and re-piped the bathroom. The tub involved cutting the foundation to re position the drain. Tub looks great, they arrived as scheduled, work was done in a timely manner, price was reasonable, all is as it should have been.

Jim R

6 years ago

We've used BMP twice now, and each time they have provided fast, efficient and cost-effective service. They show up on time and the office and field staff are both friendly and knowledgeable. We plan to use them for any future plumbing needs.

Steve Guadarrama

10 years ago

Dave was a great plumber. He mentioned the Facebook discount and the install wen't smooth. Black Mountain Plumbing is the best, most reputable company. My wife and I use them for all our plumbing needs.

Sherri Jeremiah

8 years ago

We received friendly and thorough service from Maria, John and Solomon to repair our plumbing problems. Solomon completely explained the repair process and performed an excellent job in solving our issues.
We highly recommend this company to everyone!

Warren Gee

2 years ago

Seem pretty honest. I won't choose them for all my plumbing needs, but their friendliness, ethics, and service were impressive. They will do small jobs for reasonable prices

Christina Humphries

3 years ago

Very professional service. After the plumber fixed my toilet clog, he thoroughly wiped down the bathroom and all door handles. He explained what the problem was and showed me pictures. Would recommend this service!

Emery Gerhardt

5 years ago

Tech arrived on time, diagnosed the drain issue, estimated the time needed, cleared the clog, and was a delightful man of faith. Did not try to upsell services I did not need but did make me aware of capabilities if a further need occured. Great service!

ALLEN PHILLIPS

4 years ago

Been using Scott's guys for years. Have a chronic problem with kitchen drain due to the way our house was built. Solomon, who has been here several times, is knowledgeable, friendly and gets the job done.

Eric March

7 years ago

We discovered a drip from the ceiling in our garage from water supply pipes to our washer and kitchen area on a Sunday. A call to Black Mountain Plumbing helped us determine that we could reasonably wait until Monday to avoid paying the higher Sunday labor rates. Wow, that's integrity! We had used BMP before and were very impressed. This repair was done swiftly and professionally. They actually wound up correcting a deficiency that another company left when that company replumbed our townhouse from defective polybutylene plumbing to copper 20 yrs. ago. I will always regard Black Mountain Plumbing as our first choice!

David Lindsay

3 years ago

I was given a time window of from 12-4PM and Adam showed right up at 12, I was impressed, he was clean, neat, polite, did the job quickly without rushing through his work. Next time I need a plumber I be sure to use them again.

THOMAS BURNS

6 years ago

Daniel from Black Mountain Plumbing was very professional and thorough in diagnosing our problem and then installing a new toilet including a complete cleanup. We will definitely call Black Mountain Plumbing again for our plumbing needs.

Mark L Paddock

4 years ago

Solomon is an awesome plumber! Kind, courteous, helpful, does a great job and cleans up the area super nicely. Have already requested him once would request him again!

Allen Lee

7 years ago

No complaints here. Daniel did a great job fixing my leaky shower faucet. He was very prompt, professional, and efficient, and he answered all the questions I had.

John Hamilton

5 years ago

Called them over a week ago to repair/replace anchor bolts on two toilets, and they never called me back. While the person with the answering service was very nice and took down all of the pertinent information, I guess this company thinks that this kind of repair job is too small for them to respond.

Julie Ann Sih

a year ago

Dylan Rose was on time and very professional. I appreciated his attitude and thoughtfulness in asking about our needs.

sc coimbra

9 months ago

They were efficient, on time, explained everything up front, kept me updated, and fixed the leak.

Jeanne Fox

4 years ago

Unfortunately Black Mt Plumbing didn't work for me. I hired them to do a camera snake through my plumbing. The workers requested a job description change that started with signing off on liability and then pulling a toilet to send the camera snake down the plumbing. The charge would be $368. or something like that plus the snake fee and extra for the photo record. I hired another plumber for $210 all included, no liability charge or photo record fee. The second plumber used a vent and didn't have to pull a toilet.

Richard Leslie

7 years ago

Plumber was extremely courteous, professional, patient and thorough. He was also very conscientious in his work and made sure everything worked properly before he left. I would use Blck Mountain again and again.

Jifeng Geng

4 years ago

My 8 year water heater broken down. On a very short notice, technical came on time, finished work professionally. The price is very competitive. Would recommend them.

Mahomed-Altaf Omar

2 years ago

Great Service. Upfront pricing. Professionals. Highly recommended.Have used them for many years at my various business locations and today for the first time at my house. Excellent service and upfront pricing before starting the job. Professipnals.

Noemi Ovando

7 years ago

I am very happy with this company. Daniel and Nick were awesome!! Their personnel is always ready to give the best of service. We highly recommend them not only for the quality of their work but for their fine and respectful customer service. Thank you!

Marie Huth

7 years ago

Had Black Mountain Plumbing come out to give a second opinion about a clogged drain in kitchen. First company I had out told me they could not get past clog 35feet into house and gave me a written quote for a $10,000 repair to reroute plumbing around the outside of my house which was built in 1963. John and Adam from BMP came the next day, snaked the line a full 80 feet and ran a camera thru line showing me as I watched with them that the line was clog free and in fact in good shape. The $10,000 repair quote was completely unnecessary. Thank you Black Mountain Plumbing!!! I will be using them exclusively in the future.

Jim Wilkinson

5 years ago

Zion the plummer, who showed up was very honest and explained options to me instead of just starting work. After I chose , he proceeded to work to a successful solution. My pipes are fixed, clear and I can proceed with the bathroom remodel.

Kristina Lekas

4 years ago

Solomon was awesome!!! Really sharp, quick, and knows his stuff. Very knowledgeable and personable. Fixed my issue, as well as additional issues that I didn't know were in there.

Linda Teague

6 years ago

Solomon was highly recommended by neighbors. He lived up to his name. Solomon ,a man of great knowledge. He was reassuring and comforting to an old widow with blocked up toilet. He tried to save me money. Problem was bamboo toilet paper we think. I would call him again.

David Rose

6 years ago

Thank you BMP for the fast responses for both my quote and repair requests. Everyone who came in support of my requests was very professional. My wife and I bought new stove. When i installed it, the stove wouldn't slide all the way back against the wall. Travis had to open up the wall around the gas line and reroute it around an electrical outlet, so the gas line was placed properly for the new stove. Thanks to Travis, every thing is where it should be, plus I can now open and close my dishwasher. Thank again guys!

Larry C

5 years ago

I found the office staff, the installer, and everyone else I talked to be polite and efficient. However I am disappointed in the product. All water heaters come with an efficiency rating. The one they installed is almost off the chart (yearly energy cost) as one of the most INEFFICIENT available. Live and learn.

Daniel Peiffer

3 years ago

Received emergency service on a weekend - Solomon was super responsive, kind, and did the job (issue with water heater and regulator) quickly. Thanks black mountain plumbing!

Fabian Waldner

2 years ago

Scott and his crew are top notch and just good people. Couldn't be happier with their work. They went the extra mile to make sure we were taken care of.

Tae dickey

6 years ago

First off I'll preface this post with telling you that I own a business.Called black mountain plumbing letting them know there was a leak underneath the sink at the water shutoff valve. They came and saw that it needed to be tightened and charged me 117.00!Don't tell me they had to come out there, they're time, and all of that other crap. They took 5 minutes, tightened the shut off valve, and done.Owning a reataurant, if I were to do something like that to one of my customers, I wouldn't be in business anymore. That....is robbery. Won't be doing business with them any more.

Donald Watkins

4 years ago

I had a TOTO toilet that was over filling and the fill valve was non-adjustable. So I bought the best one TOTO makes and put it in. Unfortunately the line from the wall stop valve leaked and I called for help by a plumber here. He put it in and it works well. However I thought I was charged too much for the work (I did most of the work).

James Ho

5 years ago

Great service. Personnel was very well-informed and helpful. Most efficient and installed new garbage disposal, fixed leaking toilet and installed new toilet seat. Very satisfied and will utilize their services in the future.

Lynne Lesh

2 years ago

Main inlet valve (pressure valve) was leaking. They responded quickly to our call and came out in a timely manner. Daniel did the job quickly, efficiently and neatly.

Mark Soriano

2 years ago

Arrived on time, very clean installation. Daniel was very courteous and informative. Highly recommend Black Mountain Plumbing and Daniel.

Jacki Erwin

3 years ago

Soloman was very helpful in the process of my plumbing inspection. He answered all of my questions and explained exactly what he was seeing. He seemed very knowledgeable and he knew what he was doing. 5 stars!!!

Grant Mills

9 years ago

Been using Black Mountain Plumbing for a decade, always quality work.Used to repair escrow home inspection plumbing items this time. Travis investigated the items, and repaired only what was necessary.I plan on continuing my use of BMP at my new address.

Chief Joslin

6 years ago

Washing mach water valve replacement. Travis quickly assessed the problem and replaced both of the 30 year old water faucets. He reconnected the hoses and put everything back in place. Travis checked for leaks in both the valve and the hose connection He is a very competent plumber and cares about the job he does.

Geri Gorowski

6 years ago

TRAVIS MORGAN IS MY HERO! I had 3 leaks into my family room in the winter about 2 years ago. 2 of them, on the floor turned out to be from incorrectly installed pavers. BUT I kid you not, over that time I went through EIGHT plumbers/contractors/experts AND an AC guy, looking for the third one.I was out of patience and called Black Mountian Plumbing (I had used them a year ago for something else - Thanks Daniel). They seem a little expensive...but you might as well spend the money now and get it done right than spend a lot of money havig it done wrong - and then having BMP have to come out and fix it. It ends up cheaper, in the end to just call them first. Trust me.Travis Morgan was my Technician. He was kind, helpful and had the patience of a saint! Once agan the hunt was on for the mystery leak. I knew that at least it had something to do with the AC condensation runoff pipe. I turned on the AC so he could see it leaking - of course it didn't leak - for like 20 minutes. In the mean time Travis was searching inside, outside, upstairs and downstairs. And never once rolled his eyes at the crazy lady with the imaginary leak (at least not that I could see) :-)FINALLY the leaking starts. The drywall had already been removed from most of the wall except right near the ceiling covering an elbow joint. Of course that where the leak was hiding. Travis was like a bloodhound now. He took out the last peice of drywall (without making a mess I might add) And lo and behold....He said some one had actually DRILLED completely through the pipe. It was in such an odd spot we couldn't figure out how it could have been accidentlal - unless it was done while building the house -some 40 years ago. Don't tell Travis, but I almost wept with relief. After that it was just a matter of replacing that section of pipe - which wasn't easy due to it's location, but Travis did it. And I'm SO grateful!Do you think this review was too long....? Good. I wanted you to be able to feel just SOME of the (Let's get this done alredy) frustration I had been feeling, until Travis and BMP came to the rescue. THANK YOU!

Amanda McCarty

8 months ago

Dayne did a great job fixing a complicated plumbing issue with our washing machine drain. Thanks!

Alan Sun

6 years ago

Great service, timely response and high tech. Really would ask these guys to come out again to help service any plumbing situation. It was $$ but these are the moments when you realize it is worth spending a bit more for higher quality and knowledgable advice.

Helen Hallin

3 years ago

James is a excellent employee. Arrived on time & explained what needed to be done! I must say I was happy to see that he also cleaned up when he was done.

randall burkholz

8 years ago

I called for service because a recirculating pump was putting hot water in the cold line so that hot water was coming out the cold side. The guy poked around and talked for about 30 minutes with no resolution and he was scratching his head. He said, I like challenges. They make me think. So much if my job is routine but this is a riddle. A riddle that went unsolved and cost me $110. For nothing but a lot of wasted time.

Don Broton

3 years ago

I have used Black Mountain plumbing a few times now. Great customer service. On time and great quality of work. Daniel is fantastic! I would highly recommend this company!

Jordie Fuller

4 years ago

Very pleasant young man showed up on time . Told me exactly what he was going to do. Told me approximate cost and proceed to unclog drain . No mess no fuss.... Would definitely use them again.

Jim Jeremiah

2 years ago

Daniel was professional and very helpful. Great explanation and knows what he is doing. Always appreciate BMP service and quality.

Shannon Nellies

6 years ago

Daniel came to my house again. He's always very professional and knows what he's doing. He finished the job quickly and was very nice. I love BMP!

Andrew Jackson

6 months ago

Quick response/advice on weekend and rapid repair of the problem on Monday morning.

Robert Bardwell

4 years ago

In a two hour investigation of my 24 unit condo building Black Mountain Plumbers found the problem that confused us for years. So simple. Call Black Mountain Plumbing. Honesty loaded with character.

Jim Lantry

7 years ago

David and Adam were very professional. They went above and beyond to fix our plumbing problems and kept me well apprised of everything. They even fixed something else they saw wrong as part of the service. I will definitely call them the next time I have a plumbing issue.

Michelle Ward

2 years ago

We paid $230 for this company to bid a project.They couldn’t do the work they came out to bid (either fix option - line or replace the pipes) and they stayed for multiple hours to rack up the price anyway.They also put our home purchase contingency timelines in jeopardy by wasting our time with their sham bid work.

Kayla Conklin

6 years ago

Excellent service and technician (James K..He's the best) worked quickly and was very knowledgeable. Showed up on time. Superb experience with this company in a normally stressful situation. Very professional.

Chona Mancilla

3 years ago

Solomon was very professional, informative and helpful with today's prompt repair. His analysis of the toilet, water heater, pressure and garbage disposal are much appreciated. Thank you!

Rosemarie Bergdahl

a year ago

We have used Black Mountain plumbing since 2006. Very professional, great plumbers that are well trained, courteous workers and solid work. Don’t bother with the others. Call Black Mountain.

Ghee Ann Lim

4 years ago

We had an emergency tap leak and really appreciate the quick response to come to our residence to fix the problem. Dylan was very professional and told us what need to be done for emergency fix and other problems can be fix later to save costs.

robert lecompte

3 years ago

HIRE THESE PEOPLE FOR YOUR JOB! Late on Thursday our main supply line from the street to the house burst. Not a small job! They came within the hour, had us on a temporary supply line less than an hour later, and finished the job on Friday. Amazing professionals. I’m certain to call them in the future no matter the project size.

Nick Saltzman

a year ago

The plumber, Daniel, was courteous and friendly. He completed the work in a timely, professional manner.

Donna Queen

3 years ago

They were prompt, efficient, and fairly priced. Unlike some local plumbers that I have worked with Black Mountain didn't try to sell me products or services that I don't need.

Jim Robeson

a year ago

Solomon was amazing… knowledgeable and professional! I recommend Black Mtn Plumbing 100%

Debbie Broida

3 years ago

The best! Prompt, knowledgeable, professional, clean, trustworthy, efficient, eager to please (in fact go out of their way to please like no other!), reasonable and all around the nice guys you'd ever want to meet. Ten stars!!

Emily Deckenback

3 years ago

They came out two hours after talking on the phone. Fixed my leaky hose in 30 minutes. Very professional. Daniel knows his stuff!

Beverly Vasconcellos

5 years ago

Adam was very Meticulous about his work and was pleasant to work with. I have used BMP for years and have always found them to be honest and fair,always keepig me apprised of how the work is going and what it entailed.

Nancy Champion

10 months ago

A great local business that we have used on several items. Very reliable and efficient services.

John Akers

6 years ago

Daniel was very friendly and did a fantastic job repairing our damaged main plumbing line. Will definitely call him back the next time we need a plumber.

Harriet Helsley

2 years ago

This is the second time that Robert Snyder has come to my house. He is professional, courteous and knowledgeable. I plan to ask for him on the future for all my plumbing needs. I think that says it all!.

Barbara S

3 years ago

Black Mountain took care of our problem quickly and was very careful to make sure we understood how it needed to be fixed. It was a pleasure to work with them!

Cindie Horn

3 years ago

Came out to my house quickly to help resolve an urgent situation. Dylan was very thorough and extremely communicative, which was particularly appreciated since I was out of town at the time.

Renee Anderson

2 years ago

I have used Black Mountain Plumbing for the last 6 years. They always have provided courteous, reliable, and fast service. I would highly recommend them.

Jasper Ha

6 years ago

John and the other guy with him did an awesome job. They figured out the issue and fixed it right away! Very happy with the service. They were friendly and professional.

James Woodard

3 years ago

Adam was excellent. Quickly found the problem. It was a leaking pipe in the wall behind the water heater pedestal. Tough area to get to but Adam had it fixed in a little over 1 hour.

Glenda VanderKam

3 years ago

I was delighted that the fix was easy; I will know who to call if the disposal decides to misbehave again! The gentleman was also respectful and explained the options clearly.
Thank you!

David Wheeler

8 years ago

I would highly recommend Black Mountain Plumbing. The price seemed reasonable and the service was excellent. Solomon, who did the work, was great. Very professional and very easy to work with.

YHB

a year ago

Great customer service! The technician was courteous and well-informed. Will definitely call Black Mountain again for my plumbing needs.

Amy Hill

2 years ago

You want to trust a company to put quality work and quality products in your home, particularly when it’s your primary investment. BMP has consistently done that for me.

Raymond Pigeon

3 years ago

EVERY time I call these guys I am so pleased! They are WONDERFUL! Polite, knowledgeable , professional, and thorough! THANK YOU, SOLOMON for your help today with my clogged sewer drain! YOU were a hero!!! ?

Fred Levine

a year ago

High quality work and quite knowledegable about the automated water valve I wanted installed, but not cheap. Showed up an hour late because of an internal communication issue on their end.

Jennifer Brown

3 years ago

Black Mountain Plumbing has done several jobs for me. I appreciate their quick response, professional and knowledgeable plumbers, and great service! Thanks Black Mountain Plumbing!

M Paddock

2 years ago

Daniel was on time, very polite, diagnosed the problem quickly and fixed/replaced items efficiently. Great value. Highly recommend.

William Jackson

5 years ago

Responsive, timely and great communication followed by a visit from a very knowledgeable and professional plumber. Contacted regarding a non emergency issue with dishwasher leak.

Jim Tootell

2 years ago

I needed emergency service after I put a hole in a hidden 1/2 line and it required me to turn off water to the whole house. Adam was on the scene in no time and had the repair done quickly despite it being in a tough spot. BMP continues to be my go-to for all my major plumbing work.

Wayne Cottle

6 months ago

As always, a pleasure to work with. Professional and informative.

Brenda Robbins

2 years ago

Diagnosed an intermittent issue with my tankless water heater. I've used these experts on my previous home as well, and both experiences have been exceptional.

Alana Massey

3 years ago

Always professional, competitive pricing and excellent customer service. I've used them several times now (as well as family members) for work in my kitchen and bathroom and would highly recommend!

Elizabeth Mather

3 years ago

Daniel did an very good job. He was prompt and professional. He gave me options for the repair which I appreciated.

Kristine Cruz

2 years ago

Black Mountain Plumbing was a great help with my parents' leak issue - prompt replies and excellent service. Would highly recommend!

M.M. Reddy

10 months ago

The technician was very kind and trustworthy. I am very satisfied with his work.

Larry Paul

4 months ago

These guys have always treated me well.

David Crowell

5 years ago

I have used Black Mountain Plumbing for numerous years with many of my properties. I have always found them to be honest with their estimates and they stand behind their work.

Kevin Gaynor

6 years ago

I was very happy withe the service. They were on time, efficient and explained exactly what was done and why. I would use them in the future for all my plumbing needs.

Wade Crawford

2 years ago

John was on time, very professional. I appreciate the masks and shoe covers. Work was done quickly and everything is up and running. Thank you!

Janine Martin

6 years ago

Technician was very polite, professional, and knowledgeable. They responded and were at my door within a few short hours. A+ experience for me

Yennie Lam

2 months ago

Like them
Have been knowing them for over 15 years

Jason Winters

2 years ago

Scott and Joel were absolutely amazing plumbers as well as great men! They did the job with superior precision, professionalism, and integrity!

John M

a year ago

Very happy with the installation of new bathroom faucets and emergency shut-off valves. Very professional and courteous and left the bathroom in spotless condition. Will hire again.

Ed Hidalgo (SB)

2 years ago

Dayne did an excellent job with our project. He was profesional, courteous and fast. Great job.

Sandy Yu

a year ago

Quick and professional service. But very expensive.
Impatient attitude when explain the issue and price. Feels not comfortable.

Laura Boerman

2 years ago

Very responsive, plumber was very informative and thorough. I always use Black Mountain Plumbing because I know I will get the best service.

Shay McKelvey

3 years ago

My experience was positive from the inquiry phone call to the final cleanup. My plumber, Dillon, was polite, professional, efficient and left the place spotless. Thank you guys!

Dustin James Crawford

6 years ago

These guys are awesome!! They were in and out and no more drain problems. Great price!! They even called me back and warned me abou the wasp problem and identified the spot! Thx

Wendy Evans

2 years ago

BMP is always timely on appointments and they always follow up after work is complete to make sure everything is working correctly. They've always gone out of their way to work with our scheduling and provide same day service.

Sita Brooke

9 years ago

Travis was knowledgeable and listened to my concerns. He offered solutions to my plumbing problems but did not try to hard sell me. Overall, a good experience.

Miles Fleming

8 years ago

Travis was great. He was very professional and friendly. I will definitely request him again for future plumbing needs.

Sally

3 years ago

Robert is such a nice guy. Came in, looked at the issue, gave us fair quote, & was finished way quicker than I thought possible - all on a Saturday night.

Julie Drake

8 months ago

John was very professional, thorough and he explained everything with clarity.

CJ Hughes

a year ago

Solomon N. is thorough in his work, clear in his explanations, and very personable. The next time I need a plumbing service, I will ask for him.

Joann Loeschnig

3 years ago

very professional,, very good quality,,they also followed health requirements, wore mask and gloves . didn't touch credit card' only con was a little pricey'

Pat Henry

a year ago

Totally professional, determined (finding elusive, nonstandard replacement parts), prompt, cordial. Highly recommended.

Nancy Briscoe

5 years ago

Daniel has been to my home many times over the years and always does a great job - very careful and gets the job done in a timely manner. Thank you Daniel!

Rudy Fajardo

2 years ago

They were able to come out the same day I called. John was professional and did a great job.

Bert McGinty

4 years ago

Daniel did any excellent job at my property.
I have been a customer of Black Mtn. for years and have always had excellent service.

Roger Garza

4 years ago

I was totally satisfied. I was delighted with the communication, the nice, neat plumber, the professional way the work was carried out. What a great team!

Clinton Grant

2 years ago

The service gentleman's name was Dayne. He did a good job and when we need plumbing help he will be our go to guy.

Nicole Villalobos

2 years ago

Great service! I always trust Black Mountain Plumbing for all of our needs, they are honest and hardworking.

Lynette Barnum

6 months ago

As always, professional, great service at a good price!

Bob Nadler

6 years ago

Had an emergency repair on a Saturday. Solomon was courteous, professional, and resolved the problem quickly. A very positive experience.

Les Merrithew

5 years ago

Great service, in a timely manner. Daniel was friendly and very knowledgeable. We will call for all of our plumbing needs.

Anthony A

3 years ago

Always a pleasure working with the team at black mountain. They show up on time, get the work done while respecting my house and always very friendly.

Robbi Edwards

3 years ago

Everyone I've spoken to is polite and helpful! Scott was amazing, informative, and gave a great price! I would highly recommend this company to any friends, family, and etc! Thank you all

David Long

11 months ago

They were easy to schedule and the install was professional. Thank you.

Anne O'Farrell

3 years ago

What a nice, friendly, knowledgeable guy! We appreciate all helping us get this fixed SO quickly! Would 100% recommend for all plumbing and gas needs!

Mary Machado

a year ago

Daniel was my plumber. He arrived on time, did the repairs and was finished in no time. I will always use BMP!?

gotopeter

2 years ago

Professional job done during the emergency call.
On top of it, they provided a restoration and drywall fix company.
One stop all done!!!
Thanks Solomon!!

Joy Wood

10 months ago

Zion was very professional and super helpful. He was also very patient and pleasant when answering all my questions. And I had a lot. Thank you!

Bev Nodes

a year ago

They arrived on time, talked me through what they needed to do, and did the work quickly. They answered all my questions. I was very happy with the work, again.

Anita Lawson

2 years ago

Got the job done efficiently. Very professional and nice employee Dylan Rose. Would highly recommend him. Thank you

Robin Murray

2 years ago

Daniel was extremely knowledgeable and competent. We will hire Black Mountain for all our plumbing!

Nancy Hayes

2 years ago

I use Black Mountain Plumbing because they are knowledgeable & professional. They have always been able to fix my problems.

Kelly Ball

10 months ago

We've used them 3 times, never been disappointed.

Anna Savvas

2 years ago

Solomon is highly skilled, knowledgeable and professional in every way; it was a pleasure to do business with.

Charles Guth

4 years ago

Friendly, professional, honest and very good at fixing or repairing all my plumbing projects.
Would refer Scott to anyone needing plumbing work.
Thanx

Rod MacLeod

8 years ago

Travis did a great job.He was courteous,professional and quick.He showed me what my plumbing problem was,got it fixed and let me get on with my day.

Doug Mann

2 years ago

Excellent, professional and timely service. Dillon was courteous and obviously cared about the quality of his work.

Fritzie Strumsky

5 years ago

john was very professional did his job very efficiently and quickly and at a reasonable price!! I will reccomend Black Mountain to my friends also!!

Scott Musinski

2 years ago

These guys were great. Fixed the leak and handled an impromptu add on request while here. Would definitely use them again?

Autumn MacDonald

4 years ago

John was great! Enjoyed his assessment and suggestions, his communication and efficiency was fantastic and so appreciated. Would never look elsewhere!

Morgan Langley

5 years ago

I've been using BMP for over 20 years. Jobs are always done right, once. We've never had to do a call back.

Susan K

5 years ago

He was very knowledgeable on all aspects of plumbing, helpful, easy to work with and I would use their company again.

Vickie Meyer

2 years ago

Repair Rep. was very courteous. Stated up front all costs before work was started. He cleaned up after repairs were made.

David Plourd

8 months ago

Carlos was very knowledgeable and very understanding/responsive to my concerns

Mark S. Schwartz

6 years ago

The true test of a professional is how they address an issue... Black Mountain are true professionals. They know their stuff, they're courteous, and they do GREAT work !!!

Hyunsoon Cho

a year ago

Dayne was so professional and kind.
Answered all my questions,demonstrated and gave instructions.

Barbara S.

2 years ago

This is a really good business, but I was surprised that they need additional approval once arriving for an appointment. If they eliminated this step, it would be very helpful.

Jean Ferber

5 years ago

Very happy that you could come to our aid in a short time after calling. Our service technician was very good and got everything fixed in a timely manner. Thanks much ....

Brett Espinoza

3 years ago

I was not happy that the plumber was not willing to cut into the ceiling to see where the leak was coming from. I will not recommend Black Mountain Plumbing to my friends and family.

Mary Collins

a year ago

It took 3 trips, but they came back quickly. No charge for final trip, even though it entailed installing a new piece in the toilet.

Jeff Barr

2 years ago

Daniel was great went straight to work and completed quickly and vacuumed up any mess so the bathroom was left clean.

P Eldridge

5 years ago

Black Mountain Plumbing has been reliable and efficient throughout the years we've used them. A ++ in my book!

Seyfullah Oguz

2 years ago

John was knowledgeable and courteous. He assessed the situation and provided good advice regarding how to proceed.

Iain Mack

3 years ago

I was quoted $537 to rebuild and fit 2 shower faucet stems/cartridges. They can be purchased for $38 new from Lowe’s or Home Depot??

Larry Marth

10 years ago

Quick response to meet my schedule. Larry evaluated my water leak situation, found the leak, repaired it very quickly. Very professional and friendly. Thank you.

P PORTILLO

4 years ago

John was very good, installed 2 irrigation shut off values and a ball valve on my hot water heater and supplied interesting plumbing history facts!

Bill Waldon

2 years ago

Found and repaired leak in drain in the wall. Looks like the original installation was poor. Repair looks good and service was quick.

Daniel Resley

7 years ago

The plumber was prompt and was able to replace the shower diverter in record time. I would use this company again if the need arise.

Lyn Kahn

a year ago

Professional, thorough and respectful of the space. Left workspace as he found it : clean and neat. Thank you!

brijette rom

6 years ago

Great service! The plumber was so nice and helpful. Full of information to help us make a decision. That's a good plumber!

Mero Marme

a year ago

John and the whole team were great. Definitely recommend and will use again.

Drake Zwahlen

a year ago

Always perform to the highest standards and take tremendous pride in their trade. We can always rely on Black Mountain.

Sandy Petrocco

6 years ago

John was very efficient and helpful, researching our problem back to the circuit breaker. Came out the next day- speedy and great service!

Wilma Vander Ziel

a month ago

Solomon was great and went above and beyond what was necessary.

Shane McMillian

a year ago

We busted our main waterline to the house and Black Mountain repaired the line on off hours. Thank you Robert!!

Robert Pool

3 years ago

Dan was very good at letting me know what was going on. Pleasure once again doing business with lack mtn. Bob Pool.

Maria Donovan

2 years ago

Solomon was fantastic, professional and thorough. Definitely plan to use them again.

Rebecca Williamson

3 years ago

Very quick to respond to a hot water leak and were able to replace it the same day I called. Pleasant and professional crew.

Matt Carse

5 years ago

Love this company! They do fantastic work and I sincerely appreciate what their company stands for. Thanks! Absolutely recommended!

Susan Boikess

3 years ago

Quick to respond. Plumbers were friendly, knowledgeable, and cleaned/disinfected at the end of the job. Couldn't ask for anything more!

Cliff Daggett

3 years ago

I’ve used Black Mountain plumbing several times, they are always very good they are always very friendly and they respond quickly.

Kyle Stoddard

3 years ago

Professional and courteous... took their time to do the job right. Would definitely use Black Mountain Plumbing again.

Gene Smith

6 years ago

Nick was on time and completed the job in a very professional manner. He informed me of a change that needed to be made before he did it.

Linda M

3 months ago

Very fast and professional.

Ian Galton

a year ago

These guys are great. They really care about whether their customers are happy and stand behind their work.

dana gipson

5 months ago

Friendly, great thinking outside the box!!

Mauro DePalma

3 years ago

Arrive well within the scheduled time window. Technician helpful and easy to talk with. Work done professionally.

Fern Siegel

6 years ago

Dear Black Mountain Plumbing managerWe called you to schedule Zion to hook up a newly delivered Kenmore washing machine - he hooked up the cold and hot water faucets but failed to put the water drain line into the drain and did not tell my daughter who then did a load of wash - all the water drained onto the floor and carpet and to the downstairs condo - this created a mess and an expense for repairing water damage to the downstairs condo - Zion was instructed by you not to move the washing machine into the closet but we had no idea he did not put the drain line into the drain - shame on your poor service.

Kathleen Healey

3 years ago

John got the job done quickly and efficiently, explained everything to me and gave me a $20 coupon toward the bill to boot!

Marilyn Capra

11 months ago

Outstanding company and employees. Primp, professional, clean. Excellent experience. Gained a customer for life!!

Judy Harbertson

a year ago

Excellent customer service, friendly technician, clear outline of the issue and work to be done, very happy with service provided

Nicole Bialick

6 years ago

Great service on two separate occasions this week from James and Joel and Daniel. Very accommodating and resolved both issues with clear explanations.

Evie Johnson

a year ago

Scott came to assess a situation. To be followed up. Very knowledgeable and considerate.

J R (Evil Number)

4 years ago

The work is excellent and the advice they give is even better! I won't use another company for plumbing issues any more!

Kathy Knowles

2 months ago

I have used them for all my plumbing needs for years. Always a good job at a reasonable price.

rvbarthel

7 months ago

They did an inspection for me. Prompt and professional.

alex bien

2 years ago

Arrived quickly, got the job done quickly and efficiently. Very friendly, no hassle at all.

Mark Patterson

4 years ago

Admin was great, field tech not so much. Unprofessional and left tools on site. Bit of an attitude. Will not use them in the future.

Doug Swinehart

5 years ago

Daniel was great. Identified the problem, had the parts to fix it and did a great job cleaning up afterwards.

Gnostic Pneumatherapy

10 years ago

Larry and Scott were on time, courteous, answered all my questions, got to the heart of the problem, fixed it, and taught me how to deal with it in the future. Great work guys!

Michael Urbano

4 years ago

Both plumbers were excellent
Quick and efficient...will use again
Mike Urbano
San Diego 92127

Marvin Weiss

a year ago

As a satisfied, repeat customer, I can recommend Black Mountain Plumbing. Great work, lasting results, fast service

Diana Loo

8 years ago

Solomon was courteous, professional, and most importantly, he got the job done quickly and efficiently.

Stefan Montgomery

3 years ago

Black Mountain plumbing is my go to for any plumbing issues. Fast, professional and personable.

Lisa Bellisario

3 years ago

So kind. Spent a long time on the phone with me helping me understand plumbing and was willing to help me see my plumbing issue all the way through, even if it meant referring me to someone else.

jcaffaro

11 months ago

plumber replace water valve behind refridgerator. Excellent job

Peter Wahl

6 years ago

Daniel did a fantastic job, quick, super friendly and professional. A pleasure to work with.

Nadeem Agha

6 years ago

Good company to Trust on. I had Hired Them and Got the best result i am looking for. Highly Recommended.

M. D. Law

7 years ago

Great service! Very professional and trustworthy. Quick response time and resolution. Would definitely recommend!

Anthony De Leon

2 years ago

Great work done by John H. Professional and explained everything prior to work being done. Thanks for coming and fixing our home.

Michelle Castrillo

2 years ago

John was very detail and super helpful :) We are very thankful for the help and understand what we need for our office.

Alex Jain

2 years ago

Professional plumbing service at reasonable prices, Very prompt. I will call them fist next time.

Rick Wilson

6 years ago

Set an appointment, took a day off from work, no one showed up. Called to figure out what happened and they were very rude.

Lori Nyberg

6 years ago

I use Black Mountain Plumbing often and they are always courteous and get the job one quickly!

A D

2 years ago

Needed a new bib outside. Came on the early side and was done in about 30 min. Perfect.

Sandy Johnson

4 years ago

I will definitely use BMP Inc again! They were fast, fair, professional and honest.

Charles Crary

7 years ago

Honest, thoughtful and pleasant. I trust them and will be calling them next time I need a plumber. Highly recommended.

fam Calkins

2 years ago

Did a great job. Only charged for the big items and threw in some minor things. Plus gave some great suggestions.

Lisa Aburto

3 years ago

Daniel was fantastic! Got to the root of the problem and explained everything clearly to be able to speak to the city! Thank you!

Roger Zellmer

10 months ago

Corrected a previous toilet that the wrong upper tank which made it flush much better. A great company

Joe DEsopo

6 years ago

Excellent. Robert solved my problem very quickly and it was on very short (emergency) notice. It was not cheap but it was worth it.

Rosa Fong

3 years ago

Great service! repaired our shower handle for less than half of other quotes we got.

Sharon Dutton

3 years ago

The plumber from BMP was courteous, thorough and competent. I would definitely use them again.

Sushant k

a year ago

Great work by Bob. Very good detailed investigation and very knowledgeable.

Angelo Locatelli

2 years ago

Great service and friendly very happy with the result, I will for sure use them again.
Angelo Locatelli

Loic

3 years ago

I placed a call at 7am in the morning, got a call back at 8am, visit was scheduled between 12~4pm, plumber was here before 1pm and was out before 1.30pm

Danny Younes

2 years ago

Great guy, on time, reliable and helpful. Will use service if ever needed in future.

Leslie Jester

9 months ago

Solomon was polite, honest and prompt.

Christopher Kosmo

4 years ago

Great, positive experience with Salomon and Black Mtn Plumbing! Highly recommend!

Kevin Luton

4 years ago

Arrived during the window. Great communication, professional and provided high quality work. Nothing more is required!

Fay Hamilton

5 years ago

Another job done promptly, professionally, and excellently. Glad to have them in my contacts.

John Thorne

6 years ago

Great service. Arrived on time but had to wait for me as I left my office. Fast and efficient.

Larry Zelman

a year ago

Solomon was great. Very personable and fixed it quickly

Anthony Wilson

5 years ago

Scott was amazing, very knowledgeable, detail oriented and extremely professional.

Patricia Oligmueller

2 years ago

John was timely, professional, answered all of my questions and gave me a lot of information about next steps.

irina gorokhov

a year ago

They are the best! Very fast, reasonably priced and impeccable job. Thank you guys!

Pam Heatherington

a month ago

Great job. Efficient, friendly and competent.

Nancy Hitchcox

a year ago

They removed my garage sink and installed the plumbing on a new sink I had purchased.

Eric Hollander

8 months ago

Excellent service from the receptionist to the service person John.

Stephanie Minnella

6 months ago

Friendly and awesome expertise. Will definitely call them for any future plumbing issue!

Peggy Skiano

5 years ago

Daniel was great, efficient and friendly. He did a great job!

Lows

a year ago

They came to check out our toilet. They found nothing wrong. ?‍♂️

Jeffrey Bloom

3 years ago

Awesome service as always and displaying a high level of competence in dealing with our imported fixtures!! Thank you!!

Ron Graham

3 years ago

Solomon and crew where very courteous, professional and thorough, would highly recommend Black Mountain Plumbing.....

Lizzette Manowitz

2 years ago

They really didn’t get to do much but I did find some other issues they showed me.

Gregory Reade

2 years ago

Solomon was great and performed the quoted work very well.

Keri Bougie

6 years ago

Were able to come to the house, last minute, on a Friday. Reasonably priced and came prepared.

Janice Teixeira

2 years ago

The service was excellent and the prices are fair. I will be using them again.

Loraine Dyson

2 years ago

Adam was great! Assessed the problem instantly and fixed in under an hour!

Danielle Leslie

6 months ago

Dylan was fantastic! Thanks again for a great experience BMP!

Greg Baker

a month ago

Excellent communication!

Tevy Tith

3 weeks ago

Excellent and knowledgeable

larry moskowitz

3 years ago

The technician was very knowledgeable and polite. And quickly diagnosed and solved the problem.

george shinzaki

a year ago

Prompt, neat, clean, efficient repair and service. What more could anyone want? Highly recommend them.

Sheila Potkonjak

2 years ago

Amazing diagnosis and fix of a plumbing issue that other companies did not properly diagnose

Gerardo Romo-Luevano

6 months ago

Good, timely service. ??

Donna Domingo

3 years ago

Adam was very professional and very nice.great work ethic.my new plumber!!!!

David Hanson

6 years ago

They came, they saw , they fixed - Fast and right on budget. Great service and work!

Patricia Hering

4 years ago

A very easy call, pleasant young men, came early, and did a successful repair.

Tiffany Farnsworth

9 months ago

They worked hard and were polite.

Sybil Carlson

8 months ago

Very timely and pleasant service ❤️.

Cynthia Hardy-Gayle

4 months ago

Main Line leak and repair.

Chetan Anantharaman

6 years ago

Adam from BMP was punctual, professional and did a good job!

ann schiebelhut

4 years ago

Excellent service. Very good installers.I will highly recommend them !

Eugene Aizin

5 years ago

We are grateful to SOLOMON, for his kindness and very good job!

Garylee Ernst

7 years ago

The Only Plumbing Company I Ever Call Is Black Mountain Very Professional Quality Work

Gregory Gillispie

6 years ago

These guys are great! We've used them for several years.

Robert Moberg

a year ago

John is always great, friendly, and trustworthy.

Matthew Woelbern

2 years ago

Always great service; they do all of our plumbing for us.

Amy Snyder

2 years ago

Professional, courteous, on-time, easy to work with. What more do you need? Use them!

Susan Klug (-)

10 years ago

Solomon from Black Mountain Plumbing did an awesome and efficient job at fixing my broken garbage disposal. Thanks!!

Tracy Kerns

3 years ago

Very nice guy came, explained everything going with my drains and toilets.

Paul Anderson

10 years ago

I had BMP come in and replace a garbage disposal...they were very professional and reasonably priced.

mary mathis

5 years ago

Very professional and did a fabulous job fixing our leak and other minor items that he saw.

Emily DeJoode

6 years ago

Solomon was great - easy explanations and friendly :)

Millie Taylor

3 months ago

Good

Thomas Winter

6 years ago

Solomon was simply a gentleman and great plumber.
Happy

deborah schoenleber

6 months ago

Terrific. On time. Great communication. Skilled with reliable input.

Randy Sundberg

6 years ago

Communications with customer excellent, on time, professional workmanship using top quality parts.

Todd Phillips

4 years ago

Great company to do business with. Thanks Scott for providing such great service.

Raul Cariaga

3 years ago

I got a heavy sigh when i asked the technician to clean up the mess after the job. He cleaned it up anyway.

Rita Digges

2 years ago

Service was excellent. Adam was very thorough and very polite.

Christian Abasto

6 years ago

They provide great service but their price is high.
You get what you pay for.

Bart Danby

2 years ago

Very professional with a wealth of information. Were very happy with the information provided and answers to our questions. Thanks

John White

a year ago

Prompt response, professional workmanship, and thorough completion. Outstanding job.

Jim Lawler

2 years ago

Adam is a great plumber. Repaired and tested thoroughly.

Ronly

6 years ago

Showed up on time. Gave great advice and recommendation. Polite and helpful.

Julia Morgenstern

2 years ago

Overpriced! They didn’t fix the issue and still charged me $177. Disappointed!

Dennis Bonilla

3 years ago

Great service! Very knowledgeable. Will use again.

Bill Pitcher

4 years ago

Outstanding service, Dylan was great! Thank you so much!!!

Arthur Arnett

5 years ago

Excellent efficient and clean work. Also the cheapest bid I received.

Linda Rinehart

10 months ago

Very knowledgeable friendly and professional

Gina Laws

2 years ago

Excellent service, quick, efficient and answered all my questions of which I seemed to have a lot.
Very informative!

Sanj Saxena

a year ago

Excellent work but their charges were exorbitant.

Peter “Pete Sarachman” Sarachman

5 years ago

I saved a hundred dollars by choosing Black Mountain Plumbing over another plumbing service.

Mark M

2 years ago

Professional service, didn't attempt to up sell or sell me services that weren't needed.

Norma Schwartz

3 years ago

Dylan was very meticulous and a very nice young man

Ryan Mullinax

a year ago

They hung up on me on my first call without ever answering.

jay mager

2 years ago

The service was excellent, the pricing reasonable, and the cleanup great.

Yiasin Sumon

6 years ago

The problem was very easy to fix, but they were very professional and nice.

Great Clips SR

4 years ago

Great service and detailed explanations of costs and proposed inspection and service. A+

Todd Orr

3 years ago

Soloman was great - timely, detailed, responsive and thorough.

Alice Habeger

5 years ago

Very quick appointment and professional, knowledgeable installers.

Glenn Neal

a year ago

came to give me a quote for plumbing repairs, I'm waiting for the quotes.

corinne Redondo

6 years ago

Nick was great he fixed our problem and gave us useful advice!!

Thanks

Mingda He

4 years ago

The person who came was extremely helpful, and helped us find the problem and referring us to others to take it from there.

Lorena Kent

a year ago

He was professional, respectful, knowedgable.

Susan Pool

6 months ago

Always so nice and so thorough and clean! Wouldn't use anyone else!!

Slack Realty

a year ago

I called with an emergency, they made time to come that day!

Louis Shamel

3 years ago

Great working with Adam again. Efficiently checked for the problem and solved it.

Phil Fitzpatrick

11 months ago

very impressed with how well they communicate with the customer

Dale Docken

2 years ago

John is thorough and professional. Excellent job!

John Ryan

2 years ago

Outstanding service. I highly recommend this company!

Mark Charlebois

a year ago

Fast response, very helpful and professional.

Brandee

4 years ago

Great service; easy scheduling; reasonable prices.

Susan French

a year ago

On time. Repair done well and explained to me

Janath Peiris

8 years ago

Solomon was on time. Quickly resolved the problem. Very professional!

Adil Abbasi

a year ago

On time, very polite and professional

Deborah Andrews

a year ago

Good quality service but expensive and not the most friendly repairman.

RobynAnn Nelson

2 years ago

Dylan and his co-worker were prompt and very professional.

Nicole Locker

a year ago

Dylan was super professional, on point and friendly!

Barbara Birenbaum

5 years ago

Responded quickly and had great communication with Landlord and renter.

Casey Davis

7 years ago

Showed up on time and quickly took care of the problem. Would call again.

Carey Scott

5 years ago

Great, fast & friendly service. Highly recommend!

11 13

2 years ago

Very professional and the technician Adam was super helpful.

Roseann Jones

5 years ago

Great service, very professional and came on time.

Rochelle Woods

a year ago

It is difficult to find a plumber and company you can trust. I think I found one!

Judy Berman-Silbert

3 years ago

Thank you. Dylan and Joel were great.

Sandra Reese

7 months ago

Guidance for proceeding with leak repair.,

Steve Skinner

5 months ago

Shutoff valve replacement

beverly rambo

4 years ago

Very impressed with the quality of the work, the care and knowledge of the technician.

jerry swiss

a year ago

Very professional and immediately recognized problems

Kenneth Conrad

4 months ago

Flushed tankless water heater

Christopher Reed

5 years ago

Fixed problem. Great Service. Great Price.

kao Roger

a year ago

Excellent service from Dylan always!

Svetlana Zyryanova

3 years ago

Punctual, reliable, know their stuff, great experience overall

Denise Ivelich

5 years ago

Friendly, fast, and good at listening and asking the right questions.

Gaurav Nandola

2 years ago

Work done as promised, service was friendly and professional.

Dennis Kaping

2 years ago

Efficient and saved me money in finding a replacement

Daniel Mason

4 years ago

Fast, friendly and did a great job.

Angelo Chen

3 years ago

Very quick feedback and reparation. Really fix my problem.

sharon hill

2 years ago

Once again Black Mountain Plumbing has saved the day?

Rita OBrien

9 months ago

Prompt, courteous and professional!

Jean Struiksma

3 years ago

Spent a couple of hours to do a job that actually took less than 20 minutes

Adele Parsons

2 years ago

Excellent job. Will call again.

Mike Dollens

2 years ago

Excellent service. Prompt and professional!

Gary Meloney

2 years ago

Drain going to street was cleared! All good

Sheila Dalton

3 years ago

They were on time, efficient, and fairly priced

Bruno Desrochers

3 years ago

Great service. Thanks for your help!

Kelly gower

a year ago

Daniel was professional Left the area clean

Jude Hentschl

5 months ago

Awesome service. Awesome plumber.

Rob Ward

10 months ago

Responsive, professional, reasonable.

Jackie Dempsey

a year ago

Great, fast service.

Lawrence Newman

8 years ago

TRAVIS DID AN EXCELLENT AND EFFICIENT JOB IN FIXING AND INSTALLING
NEW FAUCETS!

Roy Carlson

3 years ago

Adam did a great job.

Paul Hewitt

a year ago

Great work on plumbing!

Neil Blackman

7 years ago

Daniel was awesome and super helpful!

Giana Reuter

2 years ago

Daniel was efficient, knowledgeable and kind.

Gordon Thomas

3 years ago

They were there when I needed them most.

Linda Pretorius

6 years ago

Friendly, fast and efficient. Thank you!!

Sean Becker

2 years ago

Great as always. Thank you

Lincoln James

5 years ago

Quick scheduling, prompt service and reporting.

Aarti Kar

5 years ago

Quick service, and good work.

Sharon Goodman

10 months ago

Reliable, clean jobs

Leah Lemieux

3 years ago

Solomon is honest and fantastic!

Dana Thompson

5 years ago

Very professional and detailed with quote

John Wolf

3 years ago

Good job - no problems

Laura freitas

4 years ago

Very professional, and got the job done..

Steve Rueter

2 years ago

Quick and efficient! Thanks!

Mary Fleming

2 years ago

Great service and availability.

Ed Spaeth

4 years ago

Very professional, knowledgeable and helpful.

cheryl nickel

6 years ago

very reliable,
very professional

Robert Hillman

6 years ago

Good job
Too expensive

Linda Firestein

9 months ago

Always excellent

Caroline Mackenzie

10 years ago

Highly recommend Black Mountain Plumbing.

Huang Brian

8 months ago

Very satisfying with

Kellie Coon

4 years ago

Fast, Friendly and got the job done!!!!

Marion Froehlich

5 years ago

Honest and knowledgeable plumbing service.

Marilyn Tobin

3 years ago

Always professional and friendly.

Diane S

5 years ago

Very responsive and capable....

Jay posteraro

2 years ago

Great job, as always!

Matt Rojas

a year ago

Quality work & efficient

Barbara Simon

4 months ago

Unstick garbage disposal

Gary Rossi

2 years ago

Awesome - wonderful service

Richard Gleaves

3 years ago

Friendly, reliable, professional.

Kelley Sheley Anderson

4 years ago

Great and timely service.

Jonathan Aballi

a year ago

good quality but expensive

Aunt Barb _malaczewski

5 years ago

timely, professional & polite

Lwellj

4 years ago

Excellent service and transparency

Doris vG Bergum

6 years ago

Efficient, on time, curteous.

Randall Zacuto

3 years ago

You were incredible

John Harland

6 years ago

Very prompt and professional.

Mark Garrow

5 years ago

Great Service!

Myrna Adams

5 years ago

Ok

Cathy Steele

2 years ago

Pro

Angelica McAllister

2 years ago

,Great service

donald malcolm

2 months ago

Excellent!

keiko thrasher

6 years ago

excellent job

Harold Skelly

3 years ago

fast and dependable

SJ Macahilig

3 weeks ago

Daniel and Black Mountain Plumbing are great at what they do. They do it right the first time. They where prompt and notified me before and at arrival their status.

Mike Smyth

2 months ago

Cheerful, prompt, managed time well. Could not have been more pleased. Will use their services again.

Todd Munson

a day ago

Always excellent, amazing service from Black Mountain Plumbing! Today, Solomon and Junior repaired/installed a propane gas line at my house and it turned out excellent! Very professional and easy to work with and very thorough with reasonable prices. Always honest and thorough. Definitely recommend going with Black Mountain Plumbing!