Roto-Rooter Plumbing & Water Cleanup

Called the business and was quoted $105 for the service and $80 for a weekend fee. When the technician arrived. He stated that it would cost $375 dollars for a mainline cleaning. Do not trust what the business says over the phone, their prices are joy consistent and will give you a new price at arrival. I’d recommend going to a different business if you are looking for honesty, if they would have just been upfront the service was otherwise fine.

I am extremely happy with this Roto Rooter business. Raul quickly determined the cause of my leaky shower faucet and fixed the problem immediately. My shower faucet now works better than it ever did. He was professional, friendly, and punctual. I will definitely utilize their services the next time I am in need.

The business sent someone over within the hour that we called! Juan was so great. He took the time to explain what was going on, what to look out for in the future, and how to prevent more problems from occurring! Great service.

I have used this Roto Rooter for different services in the past and always recommend them. The staff is prompt, friendly and knowledgeable. They always explain the problem, give us options and get the job done quickly and efficiently.

Daniel and Ivan went above and beyond to ensure we were happy with our services! They worked quickly and thoroughly to fix our plumbing issues! Thank you Daniel & Ivan!

Adrian was awesome. Super quick to arrive. Ran down the exact plan and made us feel extremely confident moving forward.

On time. Friendly. Explained the process.
So blessed your Team is awesome.
Our Shake Shack guests appreciate all your efforts.

I was in urgent need and wasn’t getting any assistance from the landlord or a couple of other companies (both canceled 30 mins prior to the scheduled appointment). Called Roto-Rooter, knowing I could be spending a pretty-penny due to it being a weekend day, and the young lady heard my issue, empathized with my situation and had someone out here within 90 minutes. Now comes the best part; the Technician. Omar showed up, allowed me to explain the issue and what I thought was the problem (I have zero plumbing experience), he quickly assessed the issue, provided me with a couple options and the price (which was ok considering the issue and time). Throughout the entire process (which lasted less than an hour), Omar throughly explained each step, allowed me to ask questions, look over his shoulder and we shared casual conversation. Omar’s demeanor, professionalism, knowledge and expertise were all top-notch. However, it did not compare to Omar’s cool vibe and personality. A-1 Guy. He is the reason I am writing this review (I do not write reviews for what I often consider, doing your job) and the reason I will talk favorably about Roto-Rooter. Omar did his job and his personality put it over the top. Stay Cool Omar!! (Congrats again on the 2 new little ones)

Adrian came to my home and fix my plumbing issue so fast I could not believe it and he was so informative and very courteous .

I just forgot dude’s name. Big, Mexican bro was prompt and gave us good advice going forward! I appreciate people who take pride in their work.

Great experience, Mike was very helpful and did a good job of explaining the problem and solution.

Adrian was great! Cleaned up after he was finished, was very professional!

I had an emergency plumbing issue at our rental home. I called at 8:00 am and they were very responsive and said they would be there around 4:00PM. At 3:00 pm their restoration called my renters to come out and assess the damage. We declined because restoration was not necessary because the leak was caught early. 10 minutes after we turned down the restoration we received a call and said their plumber couldn’t make it out today. We could pay and extra $79 on top of the $150 emergency fee since tomorrow is a holiday. This place is a scam. When they couldn’t get my money or my insurance companies money on the restoration then suddenly their plumbers couldn’t make it out.

Roto-Rooter sent Doug to the rescue and it was by far the best house-call I’ve had in many tears. My rambunctious kids broke a toilet and Doug diagnosed removed and replaced it with a new one in record time. He has professional and courteous. He told great stories, and worked fast. He cleaned as he went and taught me more about toilets and plumbing than I ever had a right to know. If I ever have a plumbing issue Doug is my guy! Best service ever and pretty reasonable.

Brett and his team was fantastic. They kept us in the loop, worked quickly and did everything they could to help explain to us what was going on and fix the problem quickly. I was so frustrated with our outcome but Brett put our minds at ease and reassured us we were doing the correct procedure. We were so happy with his and his teams work, we couldn't possibly appreciate them more. They were responsive and easy to talk too. And dumbed down questions for even me to understand while my husband was at work.

He did a great job and he is very nice very knowledgeable and very helpful

Dylan was super professional and installed my water heater in record time!

There technicians were punctual, resonable, respectful, and great at troubleshooting our plumbing needs.They explained what needed to be done step by step and were very professional. I would definitely recommend them to family and friends for there plumbing issues. Overall our experience was great and we will be using them in the future for sure. Thank You Roto - Rooter!

The technician who came out was great, very professional, and did everything requested thoroughly and cleaned up the areas. I ended up having 4 upstairs drains cleared of all the hair accumulated. My reasoning for the 4 stars was 2 issues; 1) The cost was frankly astronomical. He did 4 residential drains (1 tub, 1 shower, and 2 bathroom sinks) It cost me $735!!! Seriously. The 2nd reason I'm slightly annoyed is he said it was $110 each additional drain and then charged $150 x 3 for each additional drain. Seriously? $735 (after a $40 coupon) to unclog 4 bathroom drains that took less than 2 hours of work easily. I have a problem with being quoted 1 price and then being charged a different price, that's highly unethical.

We had problems with old drains and had RR come out and fix them. After several false starts ,Alex ,Tony and Mike got it right and [fingers crossed] so far all is well. The lads were always very polite and did their best to take care of the problems as we went along, a pleasure to have them work for us.

So thankful how quick they were to get our new water in.

Doug Higby did an awesome job. Difficult fix due to contractor plumbing irregularities. Doug worked very hard to overcome the difficulties. He did a great job and explained what was misplumbed previously. Doug, (#388), showed me all the problems and overcame them. Did an excellent job and we are very happy with his performance and explanations. Thanks. Sincerely, Gregg & Doris Eiswald, 4636 73rd St, La Mesa 91942

Fast service on a Saturday. I broke an outdoor pipe and had to shut off the water at the street. We needed it fixed same day so we could have water again. It was all old diy pipe on a hillside and now it is done correctly and would be a lot harder to accidentally break. Thanks!

Deceptive advertising . I was told by their office that their charge for a mainline was 89.00 if there was an accessible cleanout . There was and when their plumber arrived he gave me a charge of 292.00 to clear the mainline . I sent him on his way and called Bill How's Plumbing . I paid 119.00 to clear the mainline .

Brett J. was the repair professional servicing my leaking heater and replaced an old shut off. Great work, excellent customer service and easy to communicate with. Thanks alot!

Marque, kept us posted and was polite and very responsive.
Just a very satisfying experience for us.

They were friendly and easy to deal with. They showed up on schedule and I am very pleased with the work done.

Nice guy

Very good

Doug told us what to do to keep calcium from building up in the drain. He was on time and professional.

Water heater serviceSweated all the copper.Clean. Fast.ProfessionalWore a maskVery friendly

You guys have one of your workers that lives by Radio dr that parks on the corner almost got in a accident because of your vehicle please tell that driver to park on the corner it's a blind spot

The technicians performed their task professionally. They explained the issues and relevant remedies very clearly.

On time, efficient, my second time calling them.

Installed Toto bidet

Mike is conscientious and pleasant.

Raul was extremely nice and fast! I'd suggest requesting him if you can! He was very personable and stayed true to his word!

Adrian Jauregui came and did a plumbing job at my house, he is very knowledgeable and professional hard worker.