My Plumber CA

My Plumber sent a representative to our home to discuss the options for replacing a broken shower pan. Beecher arrived with a very professional and positive attitude. He was most informative, answering all questions and giving full details of the replacement process and costs. We decided to go a different direction, but wouldn't hesitate to call My Plumber and Beecher for further plumbing needs! Thank you Beecher!Pam D.

Beecher was very informative, friendly, and professional providing cost-effective estimates and coordinating a multitude of much-needed plumbing repairs at a place I was housesitting. I couldn’t recommend him, or this company, more highly. They truly care about their customers.

Are family had clogging issues with the bathtub. Are technician Mr.Xavier was able to help with that. We want to thank Mr. Xavier for his Services he's very professional and has good energy, he explain the process as well. We also want to thank the dispatcher Miss.Sala as we had great Communication with her Customer Service. They are a great professional company and our family would like to recommend them to anyone looking to solve Plumbing issues. Thank you again for the great service.

Calvin Pritchett did a wonderful job with fixing my plumbing problems. He took the time to find all the leaks in the water system and couldn’t have been more pleasant. My Plumber is very fortunate to have an employee like Calvin.

This was a team effort, that included Sala, Beecher, Marco, Xavier, Patrick, Ralph, and Christian. They were all very professional and personable. Sala kept me updated and I felt she always had my interests as top priority. And I wasn't even a VIP member yet. Beecher explained the work that needed to be done, what options I had, answered all my questions, and clearly stated the costs. Xavier and Marco were responsible for the plumbing inside my house which included replacing 2 toilets and replacing, under several sinks, new piping and shut off valves. They did beautiful work. Their workmanship was excellent. I could tell they took pride in their work. Patrick, Ralph, and Christian were responsible for the work outside. I was very happy with the the results of their work. Great job! everyone. I couldn't be happier.

Calvin Pritchett showed up 15 minutes early which was appreciated to install a garbage disposal. A simply garbage disposal removal and install a new one I'd already purchased. Seems simply yet still took about 10 minutes to come up with a quite. They wanted $447 to remove my old one and install the new. Should only take about an hour. Calvin was nice and polite but for such an outlandish quotes I simply told him no. He called his boss supposedly to check on a better price and the answer was a firm No. Also no discount was offered as a senior.

Fantastic first experience. Arrived on time, technician (Beecher) was extremely knowledgeable and helpful. Hoping to work with him on the install of a gas water heater after discussing several possible options.

Xavier Harrison did an awesome job hydro-jetting my drain. He was punctual, very knowledgeable and the price was very fair. He did this in the pouring rain.Beecher Prak then came out the same day and did a camera inspection. Very professional.I would recommend My Plumber to anyone.

Calvin came to my house and fixed a plumbing leak caused by a toilet that had been installed incorrectly he saved me money by doing all the repair work from the room below without having to break apart tile in the bathroom. he was courteous friendly paid attention to detail and did an excellent job I would hire him again.

Beecher saved me $1000s. Watch out for shady plumbers. Call Beecher he’s great ! Answered all my questions while educating me along the way. Awesome price ? ??

Employee Calvin was very experienced and knowledgeable and knew exactly what needed to be fone, he was also professional and polite. He went above and beyond to complete the job in my house . It was a very good decision to choose this company

Awesome job!! Xavier was very polite and came same day and got our sink cleared. Would definitely use again

The technicians were very professional and thorough. Although the work took quite a bit longer than expected, I would much rather have quality over timeliness. This was an emergency insurance repair and I was very pleased with the work. However, if you are looking for a bargain deal, they are not cheap. But again, the quality is very good.Dave

Mr. Beecher Prak show up at the house very soon after the service called. He was very thoughtful put on his shoe mat before he entered my home, even after I told him there was no need. He was able to fix the problem very quickly. He also gave me a free diagnostic test on the water pressure in the house. He offer written estimate before he left. He is a very professional plumber, knows what he’s doing and get things done very quickly. I will recommend him to all my friends. If I ever have any more plumbing problems I’ll be sure to call him.

Calvin installed two Moen bidets in my home. He was professional & knowledgeable. He talked a lot about plumbing & other things. I liked him a lot. I will use you in the future & definitely ask for Calvin!
Thanks

Xavier, the plumber who responded to my call was professional in every way: courteous, pleasant, transparent in his explanations, and efficient. Highly recommended.

Xavier was incredible.He totally took care of everything I needed and explained what he was doing very clearly.I really appreciated that he took care of my problem.I recommend him highly.

Very happy with the service provided by their tech, Beecher Prak. He was professional, explained everything in great detail and fixed our issue quickly. Highly recommend.

Kenny great Technician. Pays attention to detail. On time, excellent trouble shooter, honest!

Xavier was very knowledgeable in explaining the problem of the sink to me. His personality & his sincerness will be an assest to your company.

Calvin was wonderful. So knowledgeable, professional and just a lovely person. We didn't need any work to be done so it was just the inspection but I would call him again instantly for any issues and recommend. Thank you!

Needed to replace my Hot Water Heater Kenny came the morning I called he was really professional and honest gave me 3 options and let me know if he just replaced the igniter switch it may not last very long ended up getting a new one and he was done within a couple of hours THANK YOU Kenny

Calvin P. was very professional and knowledgeable. He was on-time to work and thoroughly inspected the issue and also explained what the issue is and how he was going to perform the work. He did great job repairing and thoroughly walked me through the job. I definitely recommend My Plumber to anyone needs plumbing job.

Very professional review and analysis of plumbing and water issues in the house with appropriate recommendations in addition to toilet repair which led to the call in the first place. Calvin was first rate in all respects and dramatically exceeded my expectations. He was a sterling representative for his company and an example for his industry. Thank you for a job very well done.

Thank you Xavier for your outstanding service today. You guys are lucky to have him on your team. Great job!

They Send us Manuel Boulter and he was the Best!!! he did an excellent Job to the point where I show my neighbor the job and he was like when i need a plumber i want to hire this guy. Me and my wife want to thank you for taking care of us and doing such a great job!

We scheduled an estimate for replacement of a water heater late afternoon with My Plumber Plus. As scheduled, the morning of next day, a technician (Manny) arrived and did a quick and to a point estimate with a very reasonable pricing. When asked when he would be available, Manny said he could start right away. I liked his very professional attitude and quick, no nonsense response, that I hired him on a spot - canceling the rest of the estimates that were scheduled to follow. He did a great job, bringing a new unit we earlier agreed, installing it, including gas connection, hood, pipes, and so on, cleaning the work area, and verifying the heater operation. Within a few hours, much less then I expected, everything was done and we have hot water again. I highly recommend My Plumber and their technician, Manny.

Beecher did an excellent job diagnosing the issue and giving us multiple options to get the problem fixed. I appreciate his responsiveness and ability to get our plumbing issue resolved as fast as possible as well the the professionalism and service provided by My Plumber.

Have used Calvin twice now and both times was very professional and knowledgeable. Would definitely recommend to anyone!

Calvin and Xzavier were awesome, professional, and very kind people. Had a kitchen faucet I couldn’t remove because it was weird. It turns out you had to use a metric allen wrench to remove the faucet. Thank you for a job well done!

Manny was excellent! Very friendly and professional. He gave me a very good estimate. He looked at all the systems in my home that need repair. I'm going to get a few more estimates but if I choose them, I want Manny to come back. He's awesome!

They told me they could do a free estimate. That turned into I can't give a proper estimate without taking it apart and that will cost $87. I'm pretty sure that would later turn into I already took it apart, why don't you let me fix it right now. I said Hypothetically, if x part needs to be replaced, how much would that be? He refused to give me a number. Wasted my time and his own time.Edit: I already knew what the problem was and two other plumbers gave me an estimate without needing to break into the wall. I just got it repaired today without breaking into the wall.MyPlumber's guy told me he didn't want to give me an estimate just so I could use the number to undercut someone else.

The best of the best plumber I ever seenXavier is the best professional, helped me to get my sink uncloggedVery nice attitude , friendlyVery nice companyAppreciated

We called for possible water main leak. Kenny and Xavier were personable and professional. They understood the issue and gave several options to fix the problem. They knew their stuff. While we went with another firm due to cost. I would consider contacting them again.

I found Myplumber online and they responded quickly. Showed up early and did a good job on what I needed to do. They even made better suggestions that we will likely proceed with. Very satisfied with this service

Very good service and fast responder ..
Xiver was our technician, he solved our problem very fast and efficient.. we highly recommended him and the company..
Thank you ..

Mike and his team were awesome. We had a gas leak and SDG&E shut off the gas supply. Mike arrived literally a couple of hours later, gave us a quote and scheduled work the next day. The repair involved digging 2-3 feet deep to replace the gas line. After the work was done they put our garden and plants back and you would never know they were here. Overall outstanding work and we will not hesitate to use Mike again.

Impressed ! Dan I wish I could give 100 starts total lifesaver!!! Not only did he get the job done but he explained in great detail I extremely appreciate his knowledge and his patience. Thank you Dan for coming after hours and getting the job done!!! Sala is so sweet on the phone answered my calls and kept me at ease. I hope you guys are always around!!!

I am very happy for this service. After I changed the water filters myself, the pressure in the tap disappeared. I called this company and they accepted the order and said that the diagnostic is free. They sent me a plumber in 20 minutes. Plumber Mike was very friendly and absolutely professional. He made a diagnostic and explained the reason for the loss of water pressure in the tap. I will continue to use this company and recommend them to my friends. Thanks Mike!

Dan came out super quick on a Sunday. He was polite quick with the job. Knew exactly what he was doing. Fixed the clogged kitchen sink and now we can continue getting ready for the 4th of July. Thank you!! Dan!

Dan is amazing, every time a problem has appeared he was here right away. His suggestions to improve each issues have worked better then I'd expected. Excellent worker!

Calvin was friendly, efficient and knowledgeable. He investigated and found the problem, and explained what needed to be done including the cost of repair vs replacement. He also checked the piping under the kitchen and bathroom sinks for leaks and proper installation, as well as the water pressure. I would call on him again if needed.

They replaced the intire main sewer line. Everyday they were here they were respectful, polite and always had a great attitude. They treated us like family. Beecher, Marcus, Ronnie and Xavier were always on time. Always up front about everything and went the extra mile without the extra charges. Anything I ask them to do they did. They were a pleasure to be around and I would hire them again and agian. I wish more company's treated thier customers like My plumbers did. I would give them 10 stars if I could.

Calvin was awesome and very knowledgeable. He was very honest and trustworthy. Very nice informative plumber. The experience was pleasurable and I am very satisfied with the work. Thank you Calvin for your hard work and commitment to get the job done right!!

Franco was very knowledgeable & professional. Our situation was kind of unique & also urgent (we could not run our heat until he fixed a leak) & im so grateful he understood the system. He worked diligently until everything was up & running again.

Franco , the owner, was the most helpful and knowledgeable and responsive plumber we’ve ever encountered! His knowledge of hydronic radiant floor heat was a lifesaver! His Plumbers that did the work were great and very experienced. An excellent experience from what could have been a nightmare.

I needed a diagnosis of problems with our water treatment system. Manny tested our tap water to see if system was purifying the water and tested water pressure to be sure it wasn’t too high.It was very reassuring to know things were working properly.

Calvin was great and quickly repaired our leaky faucet to our washer and also shared some helpful tips with us regarding our water line and maintenance. Cost was a little more expensive than other quotes received but service was top notch.

We had a great experience with My Plumber CA! Eric and David were very professional and thorough when diagnosing the source of our leak. They gave us great options and were able to diagnose and fix the source of our problem quickly. They were super clean and very courteous. We will definitely use them again in the future!

They do a great job. I've used them alot in the last 6 months. My house is 95 yo although you might not know it, it is well cared for by My Plumber.

I was very pleased at the courteous greeting that I got when I called into My Plumber. They were knowledgeable and responsive to my needs and set an appointment straight away. I had My Plumber do extensive Plumbing work for me in the past and knew that they knew what they were doing and that their pricing was fair. However, this time I was calling about an air conditioning and heating issue. When the technician came out he knew exactly what I would need and how he would proceed. Once again my plumber demonstrated their expertise and my project is underway.

Manny and Dan were excellent! They showed up early and they did a great job installing my new tankless water heater! Very satisfied!

Cory was professional, personable, and educated me on the problems that were going on with the regulator and shower faucet. He was AWESOME!!! My Plumber has the right approach to customer service. I will definitely call you guys back here when we need you.Christina too was very receptive of the situation and handled everything in a timely matter. There was no guess work to the arrival of Cory. Christina kept me informed.These days, you do not get the quality of workmanship, service, and reliability like what I experienced with you.THANK YOU! THANK YOU!

Omar was a very respectful and knowledgeable person. He fixed my daughters toilet without any issues! We will be contacting My Plumber again if we have any needs in the future. Will definitely recommend your services to family and friends. Thanks again, Omar!

Very happy with My Plumber! I had water coming from my refrigerator, and I wasn't able to pull out the unit on my own to turn off the water, due to the size and tight fit. I called My Plumber, and they sent a service tech out within an hour. Rudy pulled out the refrigerator and was able to diagnose the issue within seconds. Unfortunately it was not a plumbing issue, but a leak internally in the unit, so I was in need of a new one. I asked Rudy how much for the service call and he said nothing, you have enough on your plate. Rudy was friendly and courteous. I would highly recommend My Plumber, and I will absolutely call upon this company again, if I should need future service.

Manny was very professional and very honest about the costs involved. He seemed to do a great job replacing a leaking pipe, and hopefully the problem has been resolved.

I was extremely happy with Calvin. He worked efficiently and did good work. Calvin was very personable and a joy to have as a technician in buy house.

Made a call in the morning (10-11am) and was given to dispatch and a confirmation number, with a time time of Anytime-- That translated into having no idea when someone would show up. Four people are waiting to get their sink unclogged and I continue to call in and get forwarded to dispatch. Called that someone will be out there in an hour, an hour passes again, and it is now 6:20pm. This is literally 5mi away from the house. I still have no clue why someone hasn't shown up. Why is there a 49.99 service fee included when you have to ruin your entire day waiting on people that don't show up or even mention when they might show up?!

Franco and his technician repaired my bathroom in a clean, professional way. Don't trust unlicensed handyman. He also gave me two options, and I went the cheaper route, and it saved me thousands. Really appreciate how he helped me; and also how he advised me on my options in regards to my insurance claim. Big thanks!

Water Heater failed overnight and had flood in morning. Call My Plumber and they sent Garrett Joyner out and he was on site before 7 AM. He is an outstanding young man, smart and capable and he did the job. By 2 PM we had a new tank, all new fittings, pressure tank, everything needed t pass the latest stringent plumbing codes. I would recommend him and My Plumber to anyone. Thanks Garrett!

On 11 February and 13 February, Mike Spear serviced us superbly. More work ahead in the future for sure for Mike as he instilled in us a high level of confidence and trust in him during these 2 full days of work. Top Quality Workmanship is what he provides, no compromise to quality. Following amplifying bullets applies:A. On Time.B. Professionally dressed for the task.C. Greeted us with a smile and identified himself properly.D. Listened to our needs first and helped us prioritize our needs.E. Michael displayed an admirable attention to detail in assessing the job's needs.F. Amplified clearly all the logistics requirements and the corresponding costs involved in a no frills direct to the point manner - which I really truly appreciated.G. Upon my authorization for the job, Michael immediately got the wheels turning in execution for the task at hand.H. Throughout accomplishing the task he ensured the work area was always clean.I. He did not leave me with any questions unanswered, ensuring I understood how the new equipment is operated, taken care of as well as warranty guarantees.2. Cristina was my first contact, during our brief phone call, she had gathered information and set up my appointment for my need, assigning Michael Spear for the home initial consultation visit. Please relay my appreciation to Cristina for her professional demeanor in getting me hooked up with the service person right away.

Calvin did a fantastic job. He was professional, intelligent, helpful and accurate with his work. I would recommend him anytime. Thanks Calvin

Mike S. came to our rescue. First, he came on time then he was able to find our shut off valve from the outside. Our house is old when we bought it. He replaced it with a new one and relocated it where it was very accessible. The shut off valve was in an awkward place but he worked very patiently and worked/ fit himself in a very small space where the valve was. I told him he was like a gymnast, very flexible working in a small space. Then he worked next in the bathroom/shower where he had to correct the leakage, installed new hardware, etc. He was a like a surgeon and a dentist with his little mirror making sure that everything was perfect. He was detailed and provided explanation. He did an excellent job!!! He is 5-stars!!! If you need a plumber, ask for Mike S. at My Plumber CA. Thanks for your help.

My experience with My Plumber CA was a great one. My Tech, Eric showed up on time and was professional and explained everything that was needed. He even took photos from underneath the crawl space of the items needed to be done.
The company was great to work with.

I would highly recommend this company. Corey and Ron did a great job fixing my toilet. They were very thorough and professional. Corey laid out all my options and there was no sales pressure. Before they entered our condo, they put on shoe covers for their boots....very respectful. Also, before I gave them my final signature, they made sure that I flushed the toilet and it was working.They did a great job and I was very pleased.

Calvin was prompt and professional. Was trying to bypass and old passive water heater. Turned into an all day ordeal. Calvin was cordial and professional the whole time. Great job!!

Franco and his team were fantastic in replacing our main sewer line. His team even helped me move in my heavy sofa at the end of their day, which was above and beyond. I really appreciated it and shows how much they care for their customers.

Most Expensive Plumber in the world, in my opinion!! My recommendation - Call somebody else.Called My Plumber in emergency situation; didn't have time to shop around. They charged 200% - 300% over other validated plumbers in the area. $6,000 to replace water heater!! When questioned about billing, the owner Franco was very evasive and couldn't clearly define the charges his tech Mike charged. Filed dispute with VISA customer protection - we were credited back over $3,600. Plumber then filed with collection agency and court. Nightmare from beginning to end!! In my opinion, you should stay away from these guys.The good reviews on this site seem very fishy. Read the other bad ones.

Had a great experience today with My Plumber CA. Corey came by to replace a leaking cutoff valve for our irrigation system. While here he noted that the pressure regulator to the house was basically non-functional. He gave us a prompt quote for the required work which we double-checked with another 4+ star company. The work he did was above and beyond what we expected. High quality materials, excellent workmanship, and the scope of work was even more than I expected as he replaced an adjacent cutout valve all the intervening piping and a faucet all under the same quoted price. Honestly, the price seemed quite high to us initially and we thought to reduce our rating because of it, but it seems to be the going rate based on our second quote and Corey's workmanship and customer service was well deserving of a 5+ star rating. We're very pleased.

From the minute Corey arrived at my home, he was very pleasureable to be with. A professional all the way. He gave me constant info on what he was doing, why he was doing it, as well as helpful tips on how to keep my plumbing in good working order. When I asked him what he had planned for his future, he told me that plumbing was his future. He is even taking a class to be a journey man. Thank you Corey for your great attitude and kindness.Sincerely,Jeff Williams

Calvin did an excellent job with flushing my tankless water heater! I would recommend Calvin and My Plumber to my family and friends. Thanks again to Calvin for helping us out today!

Michael Spear plumber with My Plumber CA came out and did excellent repairs on plumbing in our home. He was very knowledgeable and explained what needed to be done and set about dong it. My wife and I were very pleased and thus gave Mr. Spear and his company a five stare rating.

I had a tricky problem with barbecue grill gas supply. But technician Eric & Ozzie spent a plenty of the time to figure it out the possible cause and the solved the problem with my satisfaction. They were professional and tried hard for customer satisfaction. I recommend them to anyone. Thank you for the job done beyond my expectation.

Xavier was professional and explained the problem and what he would do to repair it.

I purchased the AC tune up voucher via Angie's List. I was having AC problems of my unit not cooling at my current residence. I have another property but clearly stated in my written request, and then when booking my appointment with the customer service woman. On my scheduled date, the technician never came. When I called the office to see where he was, they said they sent him to my San Marcos home. I live Downtown. They ended up sending Billy hours after my scheduled window. He diagnoses of the malfunction was that I have a very old unit, they no longer make parts for and would have to replace the entire unit. Without that kind of money, I sent Billy on his way and turned on a fan.About a month later, my tenants in my San Marcos home called with an AC problem. I needed a quick turn around, and without seeking another company, I still had My Plumber in my call history so quickly called them. They assured me fast service and would coordinate a service time with my tenants while keeping me informed. They sent me the confirmation email so I was aware of when they would show up. So you can imagine my disappointment when my tenants called me to tell me that they never showed! They took time off work as this was scheduled 72 hours prior to service appointment. I was pissed! I immediately called the office and questioned the business and their customer service integrity! She said it was a scheduling error and they would send someone first thing the next day. Around 1pm Billy showed up. He diagnosed the AC malfunction to a dirty filter and when the tenants told him they thought it was leaking, he said it was a clogged condenser pipe that he flushed. He also found mold. Related to the leaking AC, but not due to My Plumber due to lack of knowledge of the leak ( separate issue). The only good coming out of my experience is that I was made aware of Mold.Needless to say a lot of follow up has been necessary due to the mold issue. Including myself going to see the issue along with the insurance company. The condenser pipe is still leaking. Still causing moisture. And because we thought is was fixed, still contributing to the mold issue.My Plumber not only failed TWICE at scheduling a technician to come out, but they couldn't even fix the problem when there. I would highly recommend not using My Plumber and finding a different company. I have!

Myplumber installed my new sink and garbage disposal. It started to leak one month after that. They came back and fixed the leak, under warranty. Then, it started leaking again. This time, they came and fixed it and made me pay for it. Their quality is sub-par and they are not an honest company.

Mike came out this morning to inspect and possibly replace our hot water heater. It turned into a much bigger job - an 8-hour job! Mike was very courteous and friendly especially when he had a close encounter with the brother-in-law (he handled that with poise and patience). He explained all our options right at the start. He kept us up to date throughout the process. He did the work with extreme competence and great attention to detail.I WOULD NOT HESITATE to ask him back for more work. We have awarded him the title My Plumber.

My Plumber and Franco Testa the owner are skilled professionals and masters of their trade. Thorough, honest and talented. Great people, perfectionist work ! Thank you Franco and team!

Personally am very happy to the work performed and save my concern of not having water throughout the whole house. I understand that it took quite a time to get to my house, but the work is done efficiently and not being rushed! Thank You!

Corey was so professional and courteous & real gem. Unfortunately, he was unable to remedy the problem so the next day( so much for same day service) we got Franco...another story indeed. He called me when he was finished to rudely up sell me on some high priced remedies ( I know they are overpriced because I had jetting done before for 1/3 of the price he quoted) then he left the bathroom a mess telling my tenants that he told me what to do and I would take care of it. Then my tenants called to tell me he walked out the door and said I'm leaving and they asked is the bathroom usable?, he said not until it's cleaned and then only until it clogs again. When I called the company they said regulations prohibit their techs to clean raw sewage. When I arrived to access the situation, there was no more than a cup full of substance, equivalent to a baby's dirty diaper (raw sewage, right?) so with a few paper towels and some bleach...all is fine. No thanks to My Plumber. Since when do Plumbers NOT deal with this? Is that NOT the job description? Not MY Plumber anymore!!

As far as speed goes these guys get 5 stars. They were the first out of ten to respond and they immediately said they could send someone out that day. The REASON they can I guess is because most people go into cardiac arrest when they see the estimate. I had installed a new sink. I had the drain pipes in place but they were leaking. I also had to have the disposal hooked up and the hose from the dishwasher hooked into the air gap. I was correct in thinking it was about 2 hours worth of work. The first estimate was for $1,550. When he first said it I thought wow, great price, $157! Nope, $1,557. I had the appropriate response after that, WHAT? We got it down to $760 by agreeing that we could use the plastic pipes I had in place. He was done in 2 hours, used one of their parts.If you have a dire emergency, then call these guys. If you're worried in the LEAST about the price, then don't even consider them. The guy that came was very polite, quick, courteous .. . but $760 for 2 hours of work and ONE 4 inch pipe? How can it be justified? They know if you called them then you MUST be desperate and they're going to take advantage of it.

The drain for my washer was backing up. Garret Joyner came out in a timely manner as a courteous and friendly professional. He was very intent on doing a neat, effective, and professional job. He was methodical in his approach and showed that he had both knowledge and experience. In managerial matters, he listened to the customer and readily consulted his boss. Because Garret was an outstanding in hid work we asked for him on a subsequent job. Because of Garrett, My Plumber will be first in our minds to do work for us and friends.

I will not use any other company other then My Plumber for plumbing work. They did work for me personally on my house in 2012. They were a life saver after another plumbing company quoted me some insane amount of money to change the WHOLE plumbing system because it root trees were growing into the sewer pipe. I called My Plumber from simple google search and Frankel (the owner of the company) came over with a camera and told me that there was no need to change the whole plumbing system, dig up trenches etc. They can do it for much less by just changing the part of the pipe that had roots in it. It saved me a lot of time, money and stress and they did an excellent job. Since that time they have been taken care of all plumbing needs for my clients and myself and every single time it was a great experience and everyone was happy with the results. I am glad I have a company like My Plumber that I can wholeheartedly recommend to everyone and trust.

First Garrett came out to help solve the problem, he was gracious, polite, and helpful. He fixed one problem, but the other persisted. Chris just came out to see what he could do. After only a few minutes, and a trust snake, the drain runs beautifully. Thank you so much for your excellent service.

We called My Plumber on a Sunday morning because all of our toilets were backing up and water was coming out from the floor from one of them: big crisis.Chris arrived within the hour. After a look around he told us what the problem(s) might be and what solution he had and an estimate of costs. He said it would take a little more prodding to make sure it was in fact what he thought, and if it was OK with us he'd go ahead. The estimate sounded reasonable and everything he said made sense, so ahead he went and had everything up and running in no time (even though he had to take out one of the toilets and redo the seal, etc).Very professional, knowledgeable, and trustworthy tech; courteous too.A great company with a strong work ethic. Thanks!

Great companyI do highly recommendThey were very professionalThat's for sure the best companyI have ever worked with it.After the job was done everything was... left clean and.... NEW AGAIN.It does look like....nothing never had happened.Everything was New Again.

Very grateful and impressed that the service manager was willing to come out and provide consultation on renovation related repair. Above and beyond the call of duty. Thank you!

Excellent service, and terrific knowledge. We tried calling numerous other plumbers, but Franco and his staff were the only people who were able to diagnose our system and fix it.
Highly recommended.

Another plumber failed to properly diagnosis the problem of why there was water leaking at the bottom of the toilet and after changing out the turn off valve and supply line, the toilet continued to leak. I called My Plumber on Friday afternoon, the day before Christmas Eve and they were able to come late that afternoon! He lifted the toilet and changed the wax ring and that fixed the problem. The price was a bit of a shock at $415 but at least it's fixed and I'm grateful.

Corie Proctor had to improvise two times to get a Sloan Flushmate replacement tank for my toilet to fit perfectly. It really did not fit properly
and I thought I was going to have to send it back, but its perfect now!
Joe

I had a pipe that broke due to chlorine & other substances in our water. Mike Spear from My Plumber did an outstanding job checking our water quality and explaining how to prevent a recurrence by installing a water purification system. He carefully examined all our sinks for deteriorating valves and found several that needed replacement. He also looked at our 3 showers that had other problems.Mike had a great conversational style, carefully explaining everything in great detail and patiently answering all questions. He was very efficient, installing our purification system and doing multiple plumbing repairs---all on the first visit. His work quality was excellent.

I called my plumber to solve several plumbing issues this week. Their response time was excellent and the technicians they sent out new their stuff.Today Eric finish the plumbing job and did a fantastic job. True professionals.

Our plumber Garrett Joyner was fantastic from beginning to end. The water heater brokethe same day as we were expecting visitors with a little baby, who were vacationing with us for a week. Garrett came in no time, emptied the water heater, gave me options regarding a new one and time to consider the options. I made up my mind by the evening, he came back the next day - which was Halloween!!!!- and had the water running again by 8 o'clock pm. I can't tell you how happy I was.Garrett is very personable, willing and able to answer any questions, and a very hard worker. I would definitely give him the highest recommendations. - Katarina

Dan was so professional and helpful
He did excellent job of explaining the process and provided me with a written estimate.

Corey K (Tech) did excellent emergency plumbing repairs on one of our small commercial buildings. During repairs he discover the service valve from the city was seriously leaking and need to be replaced. It would have been weeks before we would have discovered it on our own. Again excellent work.Orion Management & Realty, Inc.

Calvin was very nice knowledgeable and professional. He gave 3 very good options. Thank you

Great service for corporate lawyer rate ($450/hour).MyPlumber was prompt, fixed my leak and Mike the plumber was very polite.I had a leak in my living room ceiling, worked for several hours with the plumber to save my floor and furniture. We saved my floor. 4 hours were spent (9:30 to 1:30, normal weekday this is not a Christmas morning!) water to my building had to be turned off and back on, the sheetrock was cut, 3 pipes were replaced, the bill was $1,936. The insurance paid for $800.I feel that this is unfair.

ABSOLUTELY HORRIBLE - BEWARE AND STAY AWAY.We needed to reline a 25 foot, 4 main section (steel/cast iron), from the property line to the city main. We do all the excavation and back-fill, making it very easy for plumbers.My Plumber came out and wanted to run the camera (even though I specified I did not need it since the piping was visible), and when he was unable to get his camera past the bend he stated he would come back out tomorrow after we had excavated further.Fast forward to next day (and mind you I have had multiple plumbers who were very quick, professional and courteous come through by now) and Franco with My Plumber shows up again. He demands $250 for running the camera the day before (EXCUSE ME?? NO WORK WAS COMPLETED OR DONE) and when my guys refuse he BLOWS UP AND IS YELLING AND CUSSING AND THREATENING TO FILE A LIEN.ABSOLUTELY IMMATURE, BAD BUSINESS, AND COMPLETELY ILLEGAL.No work was ever completed, yet this crook scoundrel wants to demand money??? This is a joke for a business.I then followed up with Lani (apparently office manager or owner??)and informed her we would not be paying anything unless actual work was done. She said Franco would be back out that day to do the camera in the line and give us the DVD.FRANCO THEN NO SHOWS AT THE APPOINTMENT HE MADE HIMSELF.AND THEN NO SHOWS AGAIN THE NEXT DAY FOR ANOTHER APPOINTMENT THEY MADE THEMSELVES.I email and tell them I do not WANT OR NEED their services (AS NO ON IN ALL OF SAN DIEGO SHOULD EVER WANT OR NEED THIS HORRIBLE COMPANY'S SERVICE) and yet they show up the next morning and camera the line and demand money.Good thing I know how to deal with petty immature men and had them sign an unconditional waiver so they lose all rights to a lien and I recommend anyone who stupidly uses this company to do the same!!! After reading other reviews it looks like they like to threaten their customers a lot. Great company if you like to be treated like crap and get horrible service LOL!!!!!

Very well done service with several suggestions on alternatives that were very helpful.

Franco and his crew have serviced our sump pump for the past several years. They are all very professional and knowlegable. Franco took the time to perform a pressure check on our water and explained the benefits of on demand water heaters. He never seems rushed and gives his customers the time they need to understand the service performed and any suggested preventative maintenance.

My first time using this company, I had a good experience, they came out the next day and did the repairs right away, great communication and good customer service.

Eric R was the technician who came out to unclog a couple of sinks in the home we have recently rented. He was very curtious, professional, explained everything, fixed the problem, and cleaned up after. Thank you Eric!Eric Definetly gave 5 star service, I deducted a star for high pricing, which has nothing to do with the technician.

Very trustworthy, great communication from the driver and dispatcher.

Definitely will be my go to plumbing service. Xavier did a great job clearing our drain.

Beware!! Do not do business with these guys. They will rip you off, over charge, and once you sign there's nothing you can do.I just needed a garbage disposal replaced. What shouldve only cost about $250, ended up costing me $1200+. At first they said it would cost $500 with a 10% off if i did it now, since i wanted it done right there I said ok without getting any other quotes. 20 minutes into the fix, they said I had more problems, which was never a problem before. So they put pressure on me to continue the service and add on the other fix.The final bill came and it was $900 for parts and labor. They told me they installed the best disposal on the market. I googled it and it was the cheapest. A $100 king. I asked the guy why he put the cheapest disposal in and that it only cost $100 online. He went up in flames, demaded a check and forced me to sign the contract before he left. I signed, gave him a check and they left.After they were finished, i saw that my brand new floors were scratched. I was so upset a put a stop on the check. They then put a lein on my house. I didnt want to deal with the stress of taking them to court so I paid the $900, plus another $300 to release the lein.Do not do business with these guys. They will price guage you and cause you more problems

Mike the plumber that came to our house did an amazing job and kept us well informed about everything he was doing. He replaced our leaky water heater and ensured that the new water heater was up to code and safe.

Garrett was right on time, and also explained everything to me so I knew exactly what the charges were going to be. When it came time to pay, there was not a penny more in charges, which I think is a great thing...so many companies tell you the basic charge, but there's always something else to make it more expensive. Not with My Plumber and Garrett. I'll definitely use them again in the future if the need arises.

The plumber was on time, fast, friendly and informative.

Ok so this is a good and bad review in one.The job: changing flange height so we could install a new toilet after tiling- floor is open so no cutting out any tile or anythingThe good: the plumber was very nice, showed up on time, came out for a free estimate, and even told me a way to do it if they were too expensive and had to do it on my own.The bad: 1. estimate for a 1 hour job was over $700 and the parts are cheap.2. I called a master plumber friend who is out of state and he let me know that the method he suggested for DIY would have crumbled and left me in a very .... Stinky situation.3. I went to a plumbing supply house to get parts to do the right job myself and while there got recommendations for local plumbers. I called them, the job was $150-2004. Even at the $700 rate the way that he talked about fixing it was pretty different from others it was a little strange.Summary: they were VERY nice and courteous, but when it comes to home repairs most people need someone who is reasonably priced (not cheap because we want to make sure the plumber is getting paid well for his/her time effort and knowledge) and seems to fall into similar guidelines as other plumbers

Calvin was very helpful and professional! Great customer service! Great company and very responsive. Thank you so much for going above and beyond!!

Called this company for a tiny leak on a pipe from the water heater.What a NIGHTMARE!Two guys came, Franco and other guy who did NOT speak english. They were only speaking in their language the entire time they were here.A $407.00 became a$1,220.00!Why? Franco kept looking for other things supposedly bad things to be replace.He asked if the water heaters have had service? I said, honestly, NO, Franco, WITH OUT MY PERMISSION pulled the TP valves knowingly these will not stop leaking! So, now he has to replace them. $400.00 each!I can go on and on with everythng else he wanted to do in my home!PLEASE! DO NOT USE THIS COMPANY FOR YOUR REPAIRS!

Franco communicated the problem and his proposed solution well, documented the issue & solution with pictures & was pleasant to work with. He gave us a time & cost estimate for the work and met both.

Rudy was an absolute pleasure to work with during a very tough situation. Fast, friendly and very knowledgable. Once permits were squared away work began imediately and was finished before i even knew they started.

Corey from my plumber was on time, polite and courteous. The job was done quickly with no mess. Will definitely call My Plumber again for other HVAC and plumbing needs.

DAN IS THE MAN ! ....... A-PLUS service !
Had to wait but Dan made it worth while..$$$
Will use you again ! , THX to Dan

The plumbers arrived quickly, fixed the problem, were very professional, and cleaned up before they left. They even moved shelves back, which I had moved prior to their arrival. Couldn't ask for more.

Corey K did a professional and speedy diagnosis of my water pressure problem on Feb 16, 2015. The company he works for, My Plumber San Diego, has done previous jobs with utmost professionalism and consideration. Sometimes I wonder if Mr. Testa, the owner, has all his people go to professional charm school (LOL); they are all so thoughtful including putting paper booties over their shoes before they enter the house.

Had a gas dryer installed by Chris P. He was very professional and did a superb job! Thanks for a job well done! And do keep up the good work!

Was in San Diego for work and my rental had a horrible kitchen sink leak. I found My Plumber online and called them. I was happy that they were able to come the same day and fix the kitchen leak. Thanks guys!

Calvin showed his expertise in resolving the issue with my usual plumbing configuration. I definitely would recommend using his services.

We've used this company before for repairs on the outside pipeline. When we ran into a toilet issue, we trusted them to return to get the job done right!

I called about a leaking valve near the sidewalk and within hours someone was there with all the right parts and tools to get everything repaired and working quickly. Very happy with the service, price and overall experience.

Our company had an unexpected problem with one of our bathrooms, and these guys came right away on the same day. Great service! The guy that came was very clean and professional. :)

Kenny was great! Honest, courteous, professional, on-time, on-budget. Highly recommended!

My Plumber was very knowledgeable, courteous and helpful. Corie did a great job fixing my shower. I’ll be calling again. Thanks!

Well we waited from 9-12 but he didn’t show up. We got a call after 12 saying he was running late. Then we waited from 2-5 this afternoon and he didn’t show up. No phone call no nothing. Very poor customer service.

Garbage disposal replacement. The cost was way too much but Calvin did a great job

Recommended by a friend. Did work on my a/c a the house, fixed one, replace the other, the owner came by to check on the workmanship, all good.
Good company to do business with.

Garrett was a blessing. Explained everything, made me feel comfortable and that I wasn't going to be scammed.
Call him -

Franco and the team are professional and courteous - they helped me through a tough project and I’ll definitely call them the next time I need help!

I needed a new toilet.. I was amazed at how quickly the job was done!

I had issues with my garbage disposal and My Plumber quickly responded. Eric thoroughly explained each option and provided great customer service!

Job well done!

Manuel did a great job. Was fast and did a very good job.

Garrett was very helpful, explained what was the cause of the problem and took care of everything. I highly recommend the company.

Franco is the best! Everything was taken care of efficiently and professionally!

Xavier was very efficient and courteous. Excellent job with installing our toilets.

Polite, professional, and timely.

On time arrival. Proper explanation. Sound advice.

Great customer service
Franco Testa the best in the trade

Eric from my plumber did a great job on our plumbing!

Great guys working for this company.

Estimate was fair and they did the repair the same day

Bait and switch, bad advice to optimize selling products.

Great place hope to be employed there before long!

Friendly professional great job!

Great service and very professional. Fixed problem very quickly.

Thanks, Garrett did a good job.

The service and workmanship were excellent.

Excellent service and accurate pricing

Great service and excellent work.

Responsive and thoughtful. Thanks Rudy!

Although it’s never fun to deal with plumbing issues , Mr Harrison was very attune to our needs , he troubleshooted our issues in a way that made sense and to a great saving to our family . We had several other plumbing company’s come over and it seems that the others did not take the time to troubleshoot the real issue as Xavier Harrison did, which in turn meant a saving of money and resources in real time and averting a much larger problem , (had we followed others advice). Thank you Mr. Xavier Harrison and company !

My experience with this company was stellar. Particularly my plumber ? Xavier Harrison. He was polite, professional, informed, and helpful. He cleaned up when he was finished and went to bat for me on the pricing. I will definitely call for Xavier the next time I need a plumber ?

SELDOM HAVE I HAD A MORE ENJOYABLE EXPERIENCE THAT I HAD TO PAY FOR. CONVERSATION INTERACTION WAS GREAT AND QUITE FLUID. I HAD A AUDIENCE THAT ULTIMATELY I WAS PAYING. MY PLEASURE. WE SIGNED CONTRACT TO CUT OUT APPROXIMATELY 2 FIVE FT SECTIONS OF MAIN DRAIN IN GARAGE. 5 STARS FOR XAVIER H. OLD NAVY 4.0 MEANT NO ROOM. FOR IMPROVEMENT. I WISH XAVIER H. TO BE IN THE CONTRACT BUSSINESS SIGNING NEAR FUTURE. HARRY HALFORD USN RET, SEEN,DONE, TODAY WAS GOOD.

Xavier was FANTASTIC! Got the job done quickly, was very professional and patient with me as I’m working from home. Thank you!

Such an incredible company and so well run. This is the real deal, you will not find another plumbing business as professional and knowledgable AND timely and friendly as this crew. I am blow away. This is how all licensed professionals should run their business. It would change the construction industry. These guys and gals are second to none.

Gas leak detection & repair. Joe performed admirably.

The Guy was terrific- great job.