Description
The Bill Howe Family of Companies is a San Diego-based family-owned and operated plumbing, heating and air conditioning (HVAC), restoration and flood services company. Since its inception in 1980, Bill Howe Plumbing, Inc. has strived to be San Diego's most reliable home services company. Through high quality work and competitive pricing, Bill Howe Plumbing not only became a company of success stories, but also grew into one of San Diego's largest commercial and residential property services companies. Proudly providing services throughout all of San Diego!
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, 24/7 Emergency Response, Air Conditioning Tune Up, Air Conditioning Units, Air Filter, Air Handlers, Appliance Hook Ups And Draining, Applied Structural Drying, Attic Insulation, Backflow Prevention, Bath Remodel, Building Maintenance, Central Air Conditioning, Check Valve, Commercial Property, Contracting Services, Cooling System, Drain Clearing, Epoxy Lining, Faucets, Showers, Toilets, Flood Mitigation, Free Camera Inspection, Furnace Tune Up, Gas Appliances, Gas Furnace, Gas Furnaces, Gas Leak, Gas Lines, Heating & Cooling, Heating And Air Conditioning Tune Up, Heating And Cooling, Heating Pump, Hose Bibs, Hydro Jetting, Kitchen Sink, New Air Conditioning System, New Fixtures, Outdoor Condensing, Property Management, Property Services, Repair Issue, Residential And Commercial Property, Residential And Commercial Services, Residential Property, Root Intrusion, Slab Leak Location And Repair, Split System, Tune Up, Uv Light Installation, Water Filtration Systems, Water Pressure Regulators, Water Remediation, Water Treatment, Water Treatment Services, Whole Home Repipe, Whole House Fan, Whole Install, Fire damage cleanup & repair, Flooring, Mold inspection, Painting, Plumbing, Remodeling, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal, Flood remediation,
Reviews
David Burgreen
a year ago
On the morning of Friday, April the 1st (not an April Fool's post by any means) as I was going to my car to go to work, I noticed water pooling under my water heater. Needless to say I was not happy. At work (I am a high school teacher) I called Bill Howe plumbing to see if I could get my water heater replaced that afternoon. Well they were able to fit me in. Since I teach until 2:50 pm, I could not accept the 2-5 window. They were able to create a 3-5 window for me (I live very close to the high school at which I teach). I sent in pictures of my water heater which allowed the tech to bring a new H2O heater with him.My tech was Darryl Fountain. Darryl is extremely knowledgeable, friendly, professional, and skilled. I like to watch professionals work and he was happy to explain all he was doing, answer all questions I had, and work efficiently. Darryl is a tech (plumber) I would absolutely recommend to anyone to work on any plumbing issues. I called Bill Howe because of amazing service and work from years ago, and this was in the back of my mind as I called Bill Howe plumbing that Friday morning. If you can, ask for Darryl. You will not be disappointed.
Highly recommend this company, they're currently assisting me with an emergency at my home. Dan was the first plumber I was in contact with, he was great! very professional, accommodating, and assisted me with several things that needed repair. Julien Miller plumber very professional, responsive, and patient. He responded to my emergency call, did an assessment and implemented repairs. Next person I talked to was Francisco Covarrubias estimator, from Home and Restoration Dept. Excellent customer service, it was great he speaks Spanish and walked me to the repair process. The two technicians from ESE Juan Medina and Eduardo responded and installed the air dryers. They called me 30 mins ahead of time so I could drive to my condo. Very professional, worked efficiently, and friendly and bilingual. I appreciate Bill Howe's excellent service and that their reps and techs speak Spanish.
Stephan Meister
3 months ago
Great experience! The installation engineers were very friendly & professional - within less than four hours the old furnace was removed and the new one was installed. Pricing was good, too. I obtained one competitive bid.
The wife loves that we have heating again. Thank you!
Neva Sullaway
5 months ago
Having an older home, we had the unhappy experience of a pipe collapse under our bathroom/foundation. Bill Howe Plumbing to the Rescue! I didn't realize at the time they did restoration. Feeling overwhelmed by a bare, jackhammered bathroom, I used their restoration services and I am so glad I did. Project Manager Guillermo Castro was so easy to work with and each craftsman that arrived was skilled, friendly, efficient...and they cleaned up after every project: demolition, install electrical/lighting, custom cabinetry, floor restoration and re-plumbing sink/toilet...I can honestly say they turned a miserable plumbing situation into an attractive, enjoyable remodel. Grateful!
Bill Howe is our go to plumber and they always do an outstanding job. Our sewer recently backed up and was overflowing into our yard. It was horrible. Bill Howe worked with us to coordinate a time asap, for which we were immensely grateful. As usual, they sent their best - this time it was David. David took the time to listen to our recount of the situation and thoroughly examine our property and pipes. He talked my husband through his recommended course of action and showed my husband the camera that he inserted into the pipes after snaking it just to be sure there weren't other roots and things waiting. David also took the time to discuss how to maintain clean pipes in the future. He did a great job, was knowledgeable, and personable.It's been a couple of weeks now since David fixed our plumbing situation and everything is going great!
Chris from Bill Howe got my new sink, dishwasher, and fridge water line all hooked up for me and left nothing but a tidy work area and functional, leak-free plumbing when he left. He was also accommodating and patient when I was missing things required for the install. The Bill Howe service reps were also communicative and helpful in responding to my various questions before the appointment.
My kitchen and living room area had water damage. Very professional. They put up containment areas and even covered my tv mounted on the wall and the upper cabinets in the kitchen
Cannot say enough good things about my experience. I was lucky to have Michael H. as my technician - friendly and professional. In addition to my immediate plumbing issue, I asked him about a couple of other concerns I had with plumbing and he took care of them on the spot! I’m worry-free now when it comes to leaking pipes thanks to Michael. On time, knowledgeable, and quick.
Laura McPartland
2 months ago
Contacted Bill Howe Plumbing on Friday morning, as our guest toilet was not flushing properly - and we have guests coming this weekend - so needed FAST service! They scheduled Angel to come fix our toilet - he was on time - professional - explained the issue - gave us quote and finished the work - FANTASTIC!! Such a nice guy!! You saved our weekend - THANK YOU!!! We will highly recommend Bill Howe Plumbing to our Coronado neighbors!
Jason Albano
3 months ago
The BEST plumbing service in our area. Very fair pricing. Oscar was great, professional, and really went above and beyond to clear our drains. We had a really bad experience with another big name company here in Chula Vista where I just needed a toilet turned off to do some flooring and they tried to rip me off and add on a ton of other services while never even being able to turn our toilet off…Anyways, I will definitely be using Bill Howe from here on out and suggesting them to all my friend & family. Thanks again Oscar V.!!!
Our hot water heater went out on one of the coldest days of the year. Due to the age of heater, it was time for a replacement. The first estimate we got for a replacement, from a well-known competitor, was WAY too high. Isaiah from Bill Howe came out and gave us multiple options with fair pricing, no hard sales pressure. The unit we wanted could not be installed until the next day, but we have hot water again in less than 24 hours from the call. We paid almost $1,000 less than the competitor wanted to charge. Isaiah was knowledgeable, pleasant, and completed the job in less than 2 hours. Thank You!
Bryan Morante
2 months ago
This company is awesome. Easy to set up an appointment and very professional. I had a pleasant experience with Austin Postel. He was fast, knowledgeable, and professional.
EileenieTHEnEEn
4 months ago
I was so happy I chose them. I’ll be honest, I wasn’t crazy about calling Bill Howe because a lot of the time businesses with good marketing departments don’t necessarily do good work. Also it was for my company that is part of a national corporation. I was concerned we would be charged a lot because they knew it wasn’t coming out of my pocket directly. I had two technicians. Rico did the inspection. On time. Nice. Fast. He explained to me what needed to be done and what else to expect. Then Shaun came the next day, after I got approval. On time. Nice. Fast! I was really happy. So was the rest of our employees.Thanks Rico and Shaun!
I have used Bill Howe numerous times over the last 5 months to help with cleaning/lining sewer, routing new gas and water lines, installation of new faucets and water filtration. Every time I’ve had a wonderful experience and the professionals has even gone above and beyond to help with our remodel. I definitely consider them my “go-to” call for all future plumbing.
katie posner
4 months ago
I called Bill Howe Plumbing yesterday for a clogged bathroom sink. They were able to see me today. Making the appointment was excellent and I felt like they really cared to help me. Josh came on time, even earlier than anticipated but called first. He is extremely professional, and neat and was able to clear the sink in a short amount of time. I would definitely recommend Bill Howe.
Sarah Wilkinson
2 months ago
Our experience with getting 4 faucets replaced with Bill Howe has been exceptional. They are responsive, easy to schedule with and Victor, the plumber who did the work at our house. He was fastidious, professional, and kind. Would highly recommend Bill Howe and Victor!
Trevor Barber
a month ago
Angel from Bill Howe came today to help fix a drain blockage that was backing up the shower and the toilet. He was extremely professional, personable, and fixed the problem. I felt comfortable the entire time as I was kept in the loop and the price was fair. Great to have such good people in the neighborhood. Thank you Angel and Bill Howe!
Lance Faucett
a month ago
Isaiah is very professional, but also friendly & polite. He seems to really know & like the plumbing business. Also, he has a great attitude about his work --very enthusiastic about working hard & doing a good job. And also willing to explain things & answer our questions about any necessary plumbing repairs -- as we are not knowledgeable regarding the details & intricacies of necessary plumbing repairs. We would be comfortable having him work on our plumbing any time.
Melissa Harrington
2 months ago
Dave arrived early and was very professional. He explained possible scenarios after carefully reviewing my existing plumbing hardware and provided a few options. He was very patient in explaining potential issues and outcomes. Once we arrived at a plan, Dave got my kitchen sink operational quickly and efficiently!
Nidia Castaldi
6 months ago
Came home from vacation to a backed up toilet that was backfilling into the shower. It was a nice welcome home surprise for sure. I called Bill Howe as they’ve been great about helping me with this issue before. Our plumber Tony Millan was so great. He explained what the issue was and how he was going to fix it. He also suggested some great solutions to fix the root cause (no pun intended ) that creates our clogging issue which is roots in the sewer lines. He was friendly and respectful of our property as well as fast and efficient at tackling the problem at hand and clearing our clog. Next time we need a plumber I’ll make sure to request Tony!
Carol Klinger
5 months ago
Dave did an outstanding job of installing my new water heater. Was on time did a fabulous job and left everything clean. He explained everything to me about the new water heater and recommendations. I would definitely suggest him his work ethic is great!!!
Gary-Penny Cowell
4 months ago
We have used Bill Howe for all of our Plumbing and Heating services for many years. All experiences have been good. Recently one of their experienced heating technicians performed the annual inspection of our furnace. Bill Smith thoroughly checked its performance and answered my questions regarding options for installing a bipolar ionizer for improved air quality. He gave me estimates on two possibilities, one of which I proceeded with. Two weeks later Bill returned and installed an ionizer in the furnace plenum. The installation was done as promised. All the people I have dealt with at Bill Howe have been personable and responsive
Sherri Garcia
2 months ago
These guys were awesome!
Friendly, professional, and skilled. Talk about a dirty job! Not a large crawl space, but they didn't hesitate. Outstanding service. DJ is just the Best!!
Magdalena Ramirez
4 months ago
I am very satisfied with the Discount plumbing company in general concern the moment I call they responded right away very polite and considering my situation not having hot water for a couple of days, the crew came so fast, they were very nice and respectful, I was observing them and asking question regarding the problem, I could tell they were expert on the matter. They found the problem fast end fixed it right away, thanks Discount Plumbing. I will keep you in mind ok!!
Nancy trevellyan
4 months ago
I had two issues and thought I knew what was causing it. Chris was thorough and professional. He did not do the work I requested because he determined it was a different problem. He did not try to do unnecessary work and charge me for it - he fixed the problem quickly and efficiently.I am extremely happy with the service and have put Bill Howe in my contacts on my phone so I can use them in the future.
Katie Mayberry
6 months ago
Incredible service! Within a 6 hour time window 1) I received a quote with same day time’s available 2) Oscar showed up on time and immediately got to work 3) Fixed the plumbing issue very quickly. 10/10 would recommend and I will definitely use them again in the future
Anne-Laure S
6 months ago
Doug Powell was super professional and just handled it. Job was done quickly and better than the original fixture. Great experience from call to completion. Won’t hesitate to use this company for future plumbing needs.
I paid over $250 to finish plumbing under my kitchen sink. I removed the garbage disposal myself. All I needed was the plumbing to be finished. The so called technician couldn't finish the job. I had to make a trip to Home Depot to finish the job. The company did contact me after this review and apologized. They did refund me 25% of the cost for me to finish the job. I do appreciate that.
sharon guice
4 months ago
I am completely satisfied with the work done by Bill Howe. They were on time , thorough and quick resolving a blockage 3 plumbers could not do. The pricing was very fair and felt that they were not trying to sell me more than I needed. Kudos to the Bill Howe team they really do know how.
Jennifer Hatton
5 months ago
Chris fixed a very stubborn clog in both home that affected two toilets, a bathtub and shower. I had another company come out prior and they said I needed to replace both toilets.Chris solved the problem in a short time. I really appreciate his work.He was very professional, respectful and persistent. He has a wonderful Irish accents too.
Kyra Firestone
4 months ago
Chris was amazing! We had a severely clogged garbage disposal and he was able to evaluate the problem and replace it in no time (less than an hour)! He was also very friendly and personable. It was much more affordable than I was expecting which was also a major bonus!
Jaymarie Buckingham
5 months ago
Our plumber today Lendale did an excellent job unblocking our kitchen sink. It has been blocked for weeks now and we even had a plumber from another company come and try to fix it last week but couldn’t manage to do the job. Lendale knew exactly what to do to unclog our drain. He was very professional and a super nice guy. I highly recommend this company for your plumbing needs!
Earl & Jonnie
a month ago
Joe and Jason serviced (annual flush) our tankless water heater. They were on time (called first), very professional, friendly and easy going.
michael hensley
a month ago
Tenants called and said we had a clogged drain pipe that was due to a grading issue stated by the plumber they had come out. So I called Bill Howe for a second opinion since they first guy wanted 3,500$ to fix. Saul came out who has been to the house before and actually scoped the pipe to find out it was not a grading issue but a clog that was cause by feminine hygiene products. He recommended hydro jetting the pipes and check the drainage himself to see if it was indeed a grading issue which it wasn’t. The pipe was cleared and no issues since. saved me thousands, love the honesty and professionalism. I highly recommend Saul from Bill Howe.
Dan “Dano” Ortega
a month ago
Brenton was very professional, knowledgeable, honest in his assessment and most of all he gave off good vibes
Anyone would be happy to have him to do his work I'm sure
John Malaugh
3 months ago
Micheal (2152) did a great job, he looked at my water heater, knew exactly why it was not working and got it working again. Micheal was knowledgeable, and a joy to work with. He took the time to explain my options if I had issues in the future and gave me some brochures of alternatives for a new unit.
Gail Wakabayashi
2 months ago
We were extremely happy with the service Ignacio and Jorge provided in repairing our main sewer line. There were 2 areas of root intrusion. One area required inserting a liner to repair the cracked pipe and the second area required them to replace the fitting where our sewer line connected to the main city line. In order to gain access required them to jack hammer our concrete slab since the cleanout access was not accessible. They were personable, thorough, meticulous, explained everything as they progressed, extremely careful, and were truly customer oriented! They're both a great asset to Bill Howe Plumbing. Thank You!Gail and Jim
Ngang Heok Tang
7 months ago
My shower room drainage was not working and I had called four other plumbing companies before reaching out to Bill Howe. All four companies came but could not identify nor solve the problem. One quoted to change the entire sewer lines that will cost me >$60K.I called Bill Howe and the plumber Chris Sullivan came on-time on the appointment date. After going through what the problem was and what the other plumbing companies told me, he quickly identified the problem and was able to get the clogged drain working within 30 minutes. He explained the issue to me very well and was the only plumber (out of five companies!!) that solved my problem. Thumbs up!!Highly recommended to give them a call!
Zahra Nowbahari
4 months ago
HiI hired BILLHOWE on Dec 23 after my condo flooded.The dry out crew were excellent, informative and knowledgeable.The rebuild was a disaster.After getting the bid, BILLHOWE restoration subtracted to different companies.Individual vendors came from different companies and did not speak English. They would come for few hours and had no idea what it was done or what to do.I spent daily when the build up was in process to show them the work.The build up took from January till middle of April to complete with extremely poor workmanship.I was homeless from Dec 23 to April 14, 2022.Now in January 23 I see some cracks in the ceiling and worries me.Do they suppose to give me a certification of completion?
Hachi Lab mix
3 months ago
Bryan is very professional!! We’ve had several plumbers come and couldn’t complete the task but Bryan was honest with his assessment and made sure everything was completed. Bryan is the ONLY technician I want to do work at my house. Thank you for the work and professionalism! I look forward to continuing business
Laura Lee Hughes
3 months ago
Mark was terrific! He called because he could arrive earlier, if convenient, listened to our problem and diagnosed it quickly. We always call Bill Howe for friendly and efficient diagnosis and repair of our plumbing problems.
We had a leaky bathroom sink. Bill Howe’s team responded quickly. After an initial look, we scheduled them for a full faucet replacement. Isaiah was prompt, professional and did a great job! We are grateful for Isaiah and the Bill Howe team!
Our HVAC technician Enoch Klingbell arrived on time and was polite, professional and provided the kind of service we have come to expect from such a professional organization such as Bill Howe. We will continue our relationship with this company who always has put the customer first. Thanks go out to the entire Bill Howe team of professionals!
This is the first time using Bill Howe. Excellent service calling to request service , the technician Alex was professional and experienced. My toilet was backed up because of roots. He smacked the pipe and I was back in business. Thank u Bill Howe plumbing. Your prices are reasonable and I will use you again and tell friends.
Melanie Phillips
2 weeks ago
We had had a leak behind our bathroom wall and it has been a very stressful experience. Thankfully, we called Bill Howe and they were able to come out and fix the issue. I was very happy to hear that they could do all the work from the plumbing to the restoration to putting the drywall and cabinets back in. After dealing with this situation before and having to go through multiple companies to resolve everything, I'm happy to work with a company that can handle it from top to bottom.The plumber who did the work, Juan, was friendly and worked until early evening to complete the job. Thank you Bill Howe! I hope to not need your services for a long time, but if I do, I know who to call!
Dave Shea took care of my issue today. He was very professional and informative. He even cleaned up my tub which was above and beyond his duties.
Great guy!
Josh texted and called before he arrived. After arriving, he got right to work and had my clog cleared in just a few minutes. Very professional and extremely efficient! I've already referred Bill Howe to my HOA. Thank you, Josh!
Bruce Nakamichi
7 months ago
I woke up to high water pressure in my home, I called and talked to dispatch (Cassandra?) who was very friendly and professional and made it very easy to schedule someone to replace my PRV.Chris Sullivan came out and he did and excellent job replacing my PRV. I've used them before this and I will keep using them.
Dorothy Darling
3 months ago
I had just bought a brand new garbage disposal when it started making an awful noise. As it turned out, a screw had fallen into the disposal. Josh was able to get the screw out and now it runs fine! The great news is that I did not have to replace my brand new garbage disposal. Yay! ?
We’re now lifetime customers! Isaiah was informative, thorough, and answered all of our questions. We love our new stainless steel washing machine hose. He’s also funny, which has nothing to do with plumbing but it was a bonus for us :)Who are the top five greatest plumbers of all time? Isaiah, Isaiah, Isaiah, Isaiah, Isaiah!
Dick Bullard
2 months ago
Manuel is a great plumber, hard worker and very professional! Did I say he just a nice guy too! He installed our new washing machine after the old plumbing literally fell apart as we attempting to remove the old one. Manuel came in, after being delayed at another job. He analyzed the problem, came to with a plan and on return today fixed the problem, installed the washing machine and replaced our kitchen faucet. The best!!
Terry Barber
3 months ago
Juan Lopez did an outstanding job fixing our leak and restoring our hot water! Juan is friendly, smart, and thoroughly professional. He represents Bill Howe Plumbing in a very positive light!
Thank You!
Horacio Richard Griffin
2 months ago
Had miscommunication with quote for the work…But Bill Howe did everything to make sure work and price was correct in the end. This company has my trust to do work right and for good value.
Michael Grigery
2 months ago
I've worked with hundreds of plumbers throughout my professional career and as a home owner. Eric is the most patient, thorough and honest plumber I've ever met on a job site. Every step of the process was dialed in. If you want the best experience, Bill Howe delivers.
Had a tankless water heater installed on our roof. Jason went the extra mile to help us return the old one for credit at Home Depot and have a new one installed. Gabriel did a great job installing the new one. We always use Bill Howe for our plumbing needs.
Cecilia Schofield
a month ago
I'm old..er I think his name is Shaun. Very professional. He did a fantastic job in his work and his customer service.However, I was house sitting for my cousin. She has a ring doorbell. She believed that when Shaun rang the bell he was an intruder trying to hurt me! She 911'd the police. I got a call from the police to come outside. So many police standing out front like 4 feet apart! At least 10 officers I could see! It was scary!!!By the was im Justins mother in law!! ?
Ashley Montgomery
a month ago
I've used Bill Howe for 2 distinct issues- plumbing and HVAC. Both occasions were really terrible experiences, and I would absolutely not recommend using them.For the plumbing issue, the diagnosis they gave me was to repair something that the plumber who came out to fix it said himself was unnecessary. When I called to explain the situation, they would not refund the money I had already paid, and instead offered an HVAC maintenance for later in the season.Fast forward a few months, my tenant complained of HVAC not heating- so I called to cash in my maintenance. Turns out that maintenance was meant for some other kind of maintenance, so I had to pay again for a diagnostic. The result, I was told, was that I would need a full scale HVAC replacement. After no less than FOUR visits, and some very frustrated tenants, the original problem still existed with the brand new system. I was told the problem was the thermostat, and on replacing it, the HVAC worked. When I asked if that could have been the original issue, and therefore I may not have needed a $13K system, the manager said there was no way to know at this point. AWESOME.Today, my tenants called again- they tried to turn on the AC for the first time of the season (and since the replacement 2 months ago) this week and the brand new system doesn't blow cold air. So they sent a tech out today, and I never heard back. After waiting a few hours I called their dispatch and apparently the tech arrived, couldn't get onto the roof, and left without ever calling me. Had I not called in, I would not have known they showed up and left.Every individual I've spoken to has been exceptionally nice, but unfortunately the actual communication from the company has been very poor and the work unreliable, leading me to feel they are simply untrustworthy.
William Pollock
a month ago
Patric and Brany were an awesome team and even though I gave them a 5 star rating, they deserve at least a 15 , thank you Patric and Brandy . HAPPY BIRTHDAY BILL HOWE
Tony and Kristen were kind and professional. They arrived on time, with appropriate equipment, and had my laundry line back up and running in under an hour. I appreciate the service!
Had a gas leak that put all hot water out of order. Bill Howe got right over and fixed the leak, which was a little complicated owing to its location. Dave Redfield and his assistant did a great job.
Craig Caldwell
2 months ago
Michael Gomez is a great, and professional employee. He was patient, and answered any questions I had. I will request him for any future plumbing needs.
Daneka Soudak
9 months ago
The guys called first, showed up on time, and solved my problem. A stopped up toilet and tub was caused by none other than Lord Vecna himself and his hive-mind crawly vines that had found their way around my toilet's wax seal and into the drain pipe.This job needed a pro for sure, and I was very happy to pay to remove this enormous gob of roots. Pipes were fine, so they just added root killer at the base of the toilet.
Quick/responsive, friendly and professional. Juan was great to explain in English and Spanish what needed to be done to bring our water heater system up to code. Will use again if service needed in future. Thanks
This is the 3rd time we have called Bill Howe Plumbing for new faucets and water line hookups for 3 different areas in our house. Every time the service and professionalism has been outstanding!! We have a new construction house and the original plumbing installer was always “too busy” to come back and do faucet and water line installs for parts which were delayed in arriving due to supply issues. Bill Howe Plumbing was very responsive and arrived within 48-72 hours, or less, of each call. Darryl was our Technician for 2 of the visits and ran into issues which required creative problem-solving. We were certain the job might not be completed due to these issues. However, both times he completed the job!! We were very happy and will continue to call Bill Howe Plumbing!
Rigoberto B. Came to my house on-time, offered to wear a mask (good manners!) listened carefully to my issue (clogged kitchen drain) checked the other drains and toilets because I thought I had a mainline clog, carefully explained plumbing in a 1950’s house after I asked him one thousand questions. Then tried unclogging from the kitchen but ultimately had to go up on the roof. Once he was finished he cleaned up, apologized for the tiny smudge in the sink and was off. His work was great and his attitude was excellent. He was very patient with my questions and seemed happy to explain the dynamics of pipes and vents. The price was less than the price that I got from the company that couldn’t come out for 3 more days. I felt like I got a great deal. I will always ask for Rigoberto! My new bff.
olliebear blu
7 months ago
We had to have our water heater installed, and Brandon Pettway was our technician.Brandon was so knowledgeable, very efficient , and friendly. He was so careful, kept everything clean, and made sure the water heater worked perfectly. He explained proper use of the heater to me to be most efficient, and made sure I was all set. He was extremely helpful and kind. I am very thankful and will recommend Bill Howe and Brandon to friends . Thank you Brandon! You are the best!!
Carolyn Housman
5 months ago
Excellent service, resolved our issue efficiently. The Bill Howe technician, Dashawn Elliott, was very helpful and you could tell he had a lot of knowledge of toilets and their mechanics. Explained the issue and the options and didn’t try to push us into making a choice until we were ready to do so. We appreciate it.
Michael was great and professional!! The other plumber who came out missed the flapper being bad and Michael diagnosed & fixed it in minutes.
Richard Selby
11 months ago
I needed to have my tankless water heater flushed. This function is performed annually but the installer, who had previously flushed the heater, was unable to perform the service and referred me instead to Bill Howe. The experience was seamless and quick, from scheduling to the actual service. Eric, the technician, was professional, easy to talk to and technically competent. Because of this positive experience and first impression, I intend to use Bill Howe for all my future plumbing needs.
The technician Nicolas Walker was great in every way. He alerted me ahead of time to when he would be there and he was on time. He quickly assess the situation let me know what he was going to do did it and gave a great price. He was very nice and personable but also very professional. This is my third year using this Company and I think they’re great all around.PLUS A NEW AIR CLEANER UV LIGHT SYSTEM!!!
David Grayson
5 months ago
They installed an on demand heater in April and it work’s amazing. Service techs are always so helpful, they go above and beyond. Isaiah provided the best service experience you could ask for, so knowledgeable and really cares about your house.
Thank you
I am so thankful for the expertise and quick response of Bill Howe Plumbing and with our initial technicians Saul and Jesse. We were able to schedule our appointment immediately upon finding water in our garage suddenly one morning after using the dishwasher. Saul and Jesse were called out as senior drain technicians, due to the type of leak we had. Saul and Jesse worked together to get to the bottom and root cause of our sudden leak. They were transparent with their process, and went above and beyond our expectations with additional work that needed to be done, took care for my home, and repaired the damaged pipe quickly. From start to finish, I was very well aware of the next steps and felt encouraged, (even though I had to enter into water mitigation and a small demo in my kitchen and garage). Which brings me to the next crew of experts. I hope I name all of the amazing gentlemen who came by and cared for our home in remediation efforts. But, Eric, Fidel, Francisco, Carlos, Kyle, Freddie etc. all came in professionally, and with respect for my home, and what I was going through. They were all flexible with my work scheduling needs, and the heat wave. They were all patient with my questions, and never pushed beyond what I was comfortable with (even if I had to come to terms with some drywall removal). There is a clear pride in the work that these gentlemen do. Even my adjuster said (wow they did a great job containing everything!) if you are nervous about a sudden leak, or you found water damage in your home, Bill Howe can assist with identifying the plumbing issue, repairs, water mitigation, restoration, demo and reconstruction repairs all in the same company and in a timely manner. This is helpful if using insurance. Both Saul and Jesse my original technicians, even came back to check that the repair and mitigation were holding up. I couldn’t be more grateful! I highly recommend Bill Howe Plumbing to anyone who finds a leak or a plumbing issue suddenly in their home. Thank you all!
Mark Hartshorn
9 months ago
Found my water heater leaking on a Saturday afternoon. After much negotiation with others at home and working out plans and finances, I ended up making final arrangements at 9pm with Bill Howe. Micheal called me at 8am on Sunday morning and was at my house with a new water heater by 9:15am. Total pro and did excellent work. I am extremely happy with the result. Price is absolutely fair and came in under original quote. Updated us to a number of code items I wasn’t aware of, and did the removal and install in a speedy and clean process. No one wants to find their water heater flooding their garage, but this whole process went very smoothly. I like that the company texts you the name and contact info of the technician (along with a picture) ahead of time. Very professional and high quality. Would definitely recommend in the future.
Jennifer Rodi
8 months ago
What an awesome experience we had with Bill Howe Plumbing and with our technician Frank Silva. We were able to schedule our appointment right away. Frank was very professional, knowledgeable, polite and he went above and beyond our expectations with additional work that needed to be done. And I loved that he said “please” and “thank-you” often. Something we don’t find that often with contractors in our home. Bravo Frank. I would highly recommend Bill Howe Plumbing to anyone in need of plumbing repairs or upgrades and if you happen to get Frank, then you’ve really scored! Thank you.
stephenia dayrit
6 months ago
Mr Juan Lopez was Excellent!! My husband and I appreciated his honesty, cleanliness and integrity completing our job(s) ensuring everything came out right the First time so we wouldn’t have any future issues. We Will be using bill Howe again specifically Mr Juan Lopez for us and our referrals .
Liz Thompson
9 months ago
Anthony Teniente 858 was wonderful! He was great at explaining the plumbing issue and the repair. He was very quick and efficient too! Before and after pictures below.
We had a fabulous experience with Bill Howe Plumbing. We were hosting a party at the iN Gallery with nearly 100 guests when, to our horror, the sewer line plugged and backed up. Both toilets overflowed and we had a real mess on our hands. After unsuccessfully wasting valuable time with 2 other 24/7 emergency plumbing services, we contacted Bill Howe plumbing who immediately dispatched Alex Phillmore who was on-site in less than an hour to save the party. He had high- tech video equipment that instantly located the blockage and removed it. Alex was our super hero and saved the day (and the party).Bill Howe Plumbing and Alex ROCK!
Sean Coughlin
a month ago
The technician Mark was knowledgeable, friendly and professional. He identified the issue and repaired it quickly (after hours on a Saturday night)
Britney Hill
11 months ago
Highly recommend using Bill Howe plumbing. They were able to send a plumber out in less than 24 hours which was great. We had a window time of 1-4 and received a text that our plumber was running a little behind. I appreciated the communication and totally understand things happen. Our plumber Robbie called shortly after and showed up promptly. He was super professional and friendly. It was great he knew what was exactly wrong told us how much it would cost and got to work. He was still done by 4:00 which was great. He went through a run through of everything we had discussed before he charged us and went on his way. I appreciate how direct, fast and great quality of work he did. Recommend them to anyone who needs a good honest plumber.
I had such a positive experience with this company! They provided a free consult and quote to assess my old toilets and new toilet problem. I was confused by the work but Tony explained how a new flange needed installed. Tony and his coworker Vicente did an excellent job! They were on time, kept me updated, and the coordinator Christine was kind and flexible with my schedule. Highly recommend them!
Barbara Cummings
4 months ago
Very impressed with Brandon. He figured out the problem was a blocked valve, unusual & rarely seen issue. It was a tiny piece of rubber preventing the water from flowing. He might’ve tried to sell me a new faucet but instead the troubleshooting paid off.
Isiah did an excellent job replacing a shut off valve on a toilet that was leaking. We had no running water for the entire house due to the leak, and he fixed the problem. He was professional and knowledgeable and although he made recommendations, he wasn't pushy.
Dan and Mark were knowledgeable and attentive to the problem. They went through a series of checks to ensure that the fix they performed was the necessary fix. Afterwards they clearly explained what they had done and how it should solve the problem. I’d definitely use them again!
Bob Mc Fadyen
8 months ago
We are so happy with our new water heater.From our first phone call to the final installation we are so happy with the service and Roberto’s professional approach and work ethic.Roberto explained in detail what he was going to do and after the installation explained how it all worked.Roberto came dressed like a professional and was very pleasant to communicate with.I would recommend Bill Howe to all my friends.Thank you.
Jeanine Roskos
7 months ago
I wish to express my great satisfaction for a job well done by your two technicians, Sam and Ryan. I was so impressed with their politeness, expertise and diligent work ethic. Being that I had no knowledge of HVAC prior to the delivery and installation of our new AC and Furnace, and removing our old and inefficient units, I needed to place a lot of trust in these young men and they proved their worth. Additionally, I obtained three estimates and yours offered not only the best product specs, but at a lower cost! I've since recommended your business to a neighbor who owns several commercial buildings in San Diego and sometimes needs HVAC service.
joselito zabala
9 months ago
From start to finish the entire process has been really easy. Communication was great throughout. Great interaction with Douglas. Massive thanks to you for fixing our Tub issues and explaining something that in a straightforward way! He also went the extra mile and provided me with some options about my Water heater which is 23 years old and it needs to be replaced ! All in all a very good experience . Thank you Douglas
Zach Christman
5 months ago
I am Active Duty and when my hot water went out I was about to go on Holiday Leave. Bill Howes not only came out the next morning, they brought and installed a new hot water heater SAME DAY. Truly thankful I was able to work with this great company! THANK YOU
I would like to give a big thanks to technicians Isaiah and Roman for their hard work on getting my apartment building back online with hot water due to a pipe breakage! They both worked tirelessly on the situation until it was complete! They both showed professionalism and pride in their trade! Definitely an asset to the company they both represent, Nothing but respect gentleman! ??
Our tech Lendale was great. Fixed the plumbing then showed me how to deep squat which I've been doing wrong for four months. Man's a beast. Squat carried our toilet and set it down perfect.
Matt came out and killed it for me!! He called me and gave notice of his arrival , he showed up on time. He walked me through everything he will be doing. Supper friendly and helpful. Thank you Matt
Brandon was a great technician, very professional and personable, friendly and easy to work with. He was the technician that came to do our quote as well as the one to complete the job and he gave us an accurate and fair quote. He installed a water line for our fridge and ran the line from our sink which had to go through cabinetry and behind appliances. His work was neat and organized, well thought out and he completed the job in a little bit over an hour. Overall, we are very pleased with his service and would recommend Bill Howe Plumbing to anyone. We are grateful that the product lived up to and exceeded all the TV and radio marketing, and it’s thanks to technicians like Brandon who exemplify and maintain the brand’s quality.
The technician Isaiah Maher was great. He was on time. He answered all my questions and got the job done quickly.
I can’t say enough about Dashawn and how great his service and professionalism is. I use the services of companies based on the people that work for them and he represents Bill Howe in the best possible way. Don’t ever lose this jewel of an associate that you have. Thanks Dashawn!
This is my second try. I want to let you know how happy I was with your service. He fixed my problem and played ball with my dog, who now loves him. Think he could work visiting on Thursday night to play ball.. My sister also raved about the better water pressure. The man's name begins with I He spelled it for me and I wrote it down, but threw away the paper. This was under my grandsons name Aldo Ciani.BRENDA J. ALLEN
Roberto and Asher were AMAZING!!!!!?
Professional friendly and so knowledgeable, wow…I wish all contractors could be like them:):):)
Estela Aranda
6 months ago
Mr. Eric Montalvo was professional, knowledgeable, fast and efficient knew immediately what needed to be done, and took care of the leak, provided a detail explanation of the problem. I would recommended him and this company to anyone with plumbing problems. Thank you, Estela!
MMA-EMK Allison
4 months ago
My family is a “repeat user” of Bill Howe. We find each of their team members to be polite, quickly responsive, and helpful with each interaction. Allan was all of that and more today as he eased my angst over broken pipes and spilling water!!
Milind Nemlekar
4 months ago
I had a leak in a pipe between the main and the house. Got a new pipe installed. I worked with Dave from Bill Howe Plumbing. They replaced the existing plastic pipe and put a new copper one. They had to dig quite a bit, but were cognizant of the landscaping and made sure things were brought back to how they were. Since the work was scheduled a few days later, Dave helped route the water from the main over a ground pipe for a couple of days.
M VIRGINIA WILLS
a month ago
Bryan of Bill Howe Plumbing is wonderful. He texted and called to verify his arrival time. Did a very thorough job of clearing a sluggish, clogged washing machine drain. He was professional and totally handled completing the job expertly. Thanks Bryan! We will definitely call Howe again for any future plumbing issues.On 05/25/2022 Bryan again magnificently resolved a drain problem in our home. We used to use another plumber, but liked the work Bryan does, so called Bill Howe and requested Bryan. His expert service is deeply appreciated.03/07/2023 - Had a small plumbing problem and telephoned Howe and requested Bryan specifically. Once again we are very satisfied with the service. Great job Bryan!Virginia
sally schwerdtfeger
3 months ago
Frank was the best plumber you have sent me for a while. He really cares about the customer and did a great job. Thanks, Sally Schwerdffeger
Karen Kennedy
6 months ago
Was our local go to company for plumbing needs, even recommended to others on our local FB sites. That has now changed. The price for the exact same plumbing need (2 different bathroom tub fixture) cost double one year later!While we all understand inflation a job that took 20 minutes (plumber also took 2 phone calls during the service call) cost $210 in 2021 now quoted to $440 in 2022.
I initially had water leakage damage under my kitchen sink which became more complicated as the repair work finally progressed. After reporting my home owners insurance claim for approval, multiple members of the Bill Howe “team” consulted and assigned their work force. The entire project took about 2 months to make my kitchen functional again.
Bill Howe Plumbing is a professional, San Diego institution. Our plumbing technician was Darryl. He did a fabulous, clean and professional installation and explained the operation of our new water heater. He was friendly and very professional.J.Decker
Margaret McLean
6 months ago
Not sure how all Bill Howe plumbers are but Deshawn Elliot was AWESOME!!! Even though he was clearly exhausted from a long week, he serviced our issues with professionalism and cheer.
Gail Stewart
5 months ago
Julien M. was an absolute hero for us. We had a complicated and ongoing issue and he was so thorough and determined to figure it out and get it fixed. He was also compassionate, hard-working, and professional. I couldn't have asked for better service.
Our technician Chad, was awesome!
They actually called and was able to come earlier than expected. He was very informative and fixed her air conditioner in less than an hour.
I would definitely use them again!
Lulubelle Summers
2 months ago
Water coming up from all tubs and showers, no toilet will flush. I needed HELP! Dave Shea from Bill Howe Plumbing to the rescue. Quick courteous service.
Always great service from all at Bill Howe.I have used them for my 3 years here in San Diego.I get the same receptionist on the phones the same dispatcher,and various technicians.This is no joke.This company is great to work with.Excellent communication so you can count on timely service.
Yesterday one of their Technicians came to provide a quote on repair of our AC System in our office. I own a multi-unit commercial building.1. He was not polite to my tenant. He was definitely happy to be there or do his job. Maybe a very bad day for him?? She had to run after him to get details on the assessment.2. When we spoke he said I had two choices one of which was to add more freon at $1000 and they do not provide any warranty or the other was to replace the whole system which would cost 13K.I told him that the building in all the years I have owned it never had a recharge on the freon so that the leak must be very very slow. It makes more sense to recharge it. In general the AC has very little usage. I asked if he saw the leak, he said no but that it must be a big leak. And that if he recharged it, it could be gone in a few days and they would not warranty it and that's why he recommended a brand new system.I had another company come out the same day. They took care of it for $390. The AC system works and my tenant is happy. I would be cautious about working with them on AC related projects. The experience felt that the service man was greedy, he pushed for the big ticket sell with no indication of consumer perspective and common sense decision. He was clearly irritated to be there.I do not recommend them for AC projects.
Candace Hildebrandt
5 months ago
All technicians were great. Rigoberto, Julien and Luis. transparent about price and focused on figuring the problem out. Tree roots are not a homeowners friend.
Bill Howe responded to my call immediately, scheduled a plumber to come out an hour later (yes, I said the next hour!), they called before they came, and 30m later the problem was solved. I can’t say enough about Asher from Bill Howe: he was a consummate professional and gave a comprehensive report of what he did, as well as giving us great advice on how to keep the grease out of the sink drain. I’d be grateful to work with him again, although Bill Howe has always been a reliable and reasonably priced service!
Julien and Hector and Saul with Bill Howe Plumbing are a FIVE ⭐️ STAR CREW! They provide great service at a fair market price and do excellent work in a timely manner! I highly recommend them and will definitely be my go to in the future. Julien has great communication skills and knows how to to get the job done! Saul is a great lead making sure the project goes smoothly and Hector rocks ??Thank you Bill Howe Plumbing! You Rock!
Isaiah was great. Professional, friendly. Went in and got the job done. I will ask for him in the future. I highly recommend Isaiah.
We had two bathroom faucets replaced. Plumber was professional and on time. We were happy with the results.
New York Dave was great, very professional and a pleasure to have help with my plumbing issue.The only problem i had was that my appointment time was from 9am to 12pm and the Tech didn't get to my house until around 3:30pm. I did get a call from the office to tell me they were running late and that my time would be for later in the day, but I had taken the day off of work so that i could be there in the morning. So that sucked.Once the Tech (New York Dave) arrived he took care of the issue in an hour. He was very knowledgeable and explained everything to me before he started working. He did a great job and I will ask for him the next time I need to use Bill Howe. New York Dave, 5 Star Service.
Risa Sybrandy
3 months ago
2023Super frustrated with my experience today. Made 2 appointments and 2 different properties and was given 3 hour windows for each once. They didn't show up until will over an hour past the three hour window for each appointment. They didn't call to say they would not make the three hour window. They sent an automated text to me for each and said to chat if I had any questions, but they did not respond to my texts. I called several times, was given misinformation about who would be coming, when they would be coming, why they missed my appointments, they said they'd call back and never did. At the end spoke to manager Steven who just wanted to talk over me, be snotty and not listen, nor do anything to resolve the situation. I left a good review before for my issue with a sewer pipe, but I can't recommend nor would I ever use Bill Howe for inside plumbing issues again.2019I had Anderson plumbing out regarding a clogged sewer pipe. They charged $144 to unclog, and wanted $6k to fix the pipe. They said I had to make a decision immediately regarding fixing the pipe which seemed off to me, and the price seemed high. Sewer backed up again within 24 hours.I had Bill Howe out, and they sent Louie who was amazing and extremely helpful. He unclogged the drain within 15 mins, and took a huge chunk of roots/sludge out. He showed me how he could tell where the problem was, and made sure there was not problem anywhere else on the line. Anderson had told me they could not get their camera past the block so there could be problems out into the street that I would be responsible for. Louie just but the camera in a separate access point and was able to make sure the drain was clear.I had Bill Howe fix the compromised drain pipe, and their price was less than $4k, which was more than a third less than Anderson. There was great communication the whole time. Scott did the work fixing the pipe and he was nice, professional, clean and thorough.
Sondra H. Talbot
5 months ago
Fixed the extremely slow shower drain with no problem. Told me the price ahead of time. Was very very nice & quick. He's a keeper!!
Saul was a consummate professional, extremely knowledgeable, friendly, and answered all questions thoroughly. He took extra steps to ensure our situation was taken care of and communicated with third parties on our behalf. He was able to have the city respond to our plumbing issue the next day when my family and I were not able to get another plumber(service)to follow up at all. Dante was also very professional, personable, and performed quality work clearing our drain. The experience with these two gentleman from Bill Howe was smooth and easy, and made dealing with our plumbing issues as stress free as possible. Some of the best service I've received in any regard, I would confidently recommend these two gentlemen and Bill Howe to my friends and family.
Dan Funkenstein
a month ago
Super workman. Fixed shower low pressure problem. Detected water pressure issue with hot water heater.
Angel was on time, professional, and did a great job. We’re very happy with the customer service and quality of Bill Howe.
We had been working on a clog for 2 days and finally gave up. Because we have never had a problem at home, we didn't know who to call so we took a shot on the only name we've ever heard...Bill Howe. We use this company when we run into problems at the business I work for, and they have always had great results. The service tech arrived shortly after our call, went right to work, unclogged our drain, and was totally professional and courteous. He also left a bill much less than we expected! I can now say we will never call anyone else and couldn't be happier with their service. Thank You!!
Update: Bill's family did call me this morning to make things right. I was impressed in that they/she had clearly carefully reviewed the sequences of mis-steps and things they could/should have done differently as well understood the challenges caused by leaving us without hot water for days.Thanks Bill Howe and family, in the end you did it right.Wade- original review-In the end, rather than me paying Bill $ to listen to my rant, they are kicking back some $ so I can finally get a nice warm shower and then take my wife out for a nice weekend dinner.Thanks Bill Howe and family, in the end you did it right.WadeSadly, Never, Ever, Again - it seems Bill Howe has grown too big such that one hand does not know what the other hand is doing..repeatedly.Have always used them for multiple jobs over last 15 years, but never again.Scheduled 1+ week in advance for them to plan, procure, and then replace a 9 year old under counter water heater - they had installed the existing one 9 years ago, and I provided the model # of what they had last installed.They send an estimate, Different brand/model #, but I figure they had done their homework so it should fit/work. They had not.They show up, with no water heater to install. Come back following week, take out old one, new one does not fit. Now I have no heater at all.Called the office to ensure they understood we were now without hot water at all, they claimed it was no ones fault and these things happen.Left us with no hot water for 4 days while they procured one to fit - Supervisor Steve pleasant but seemed indifferent that we had to go multiple days without a warm shower. Supervisor Nick also pleasant, said he would call back/update - but never did.I called to get my own update of when they were coming back to finish the install - they only new job status as of the previous week with no heater...Finally finished, Tech Rick was personally great and did good plumbing work. He did need to leave the job multiple times and go get nipples/90 degree fittings from nearby supply house to finish the job, I would expect a plumber to come with these type of supplies in the truck...2 Grease spots on carpet, 1 dinged/scraped stairs hand rail. 6 days after estimate and $~600 more than the ~1600 estimate.No mention of or compensation at all for their multiple logistics errors and our 4+ days without hot water to shower.Good plumbers, Terrible Planners/ communications/supervisors/logistics.I'll bet this review is never read by Bill. If it is, and he calls me to understand what all went awry, I'll give him another $250, as I do want them to be successful.-------Update: Bill's family did call me this morning to make things right. I was impressed in that they/she had clearly carefully reviewed the sequences of mis-steps and things they could/should have done differently as well understood the challenges caused by leaving us without hot water for days.In the end, rather than me paying Bill $ to listen to my rant, they are kicking back some $ so I can finally get a nice warm shower and then take my wife out for a nice weekend dinner.Thanks Bill Howe and family, in the end you did it right.Wade
We got flooded from our upstairs neighbor and the technician who fixed it informed us to request a copy of the plumbing report in order to file an insurance adjustment. It’s been multiple days of calling trying to get this report and constantly getting told someone will call us back. It’s been 3 days and I am still yet to receive this plumbing report. Very unprofessional and extremely unsatisfied with everyone except for the technician that did the repairs upstairs.
Irma Maxwell
3 months ago
Technician did a fast, efficient job since he explained the problem we were experiencing with our water heater. Last year by this same time we had similar problem and the Technician from another company who did the inspection requested the part which was under guarantee but he never called back. We ended up calling another company and that part was not needed to be replaced but the problem was solved. Once again, I am having same problem but this time came with a different experience since by mistake someone who is new in the company did not let me know that the water heater model beginning with the letters XG came defective and they do not give service to them any longer. Just a waste of time and having my husband lost one day of work waiting for the technician. Not a very satisfied customer at all.
Mr. Schumacher
9 months ago
Last week, Doug from Bill Howe did a gas line repair on our house. And - holy cow - what a great experience! We had shopped four other plumbers for the job, but all four were questionable in one way or another. When Doug showed up, it was immediately apparent that he knew what he was doing and he wasn't jerking us around about the price. His quote was barely higher than the lowest of the other four, but his knowledge and transparency blew everyone else out of the water. We hired him on the spot, and he got it done that day. Such a good experience.We were reluctant with Bill Howe because it's such a big company; but this is now our go-to for plumbing in San Diego.
Colleen Connery-Bahmani
11 months ago
Honestly we called Bill Howe to check out plumbing in our new home purchase after we closed escrow to see if we need to do any snaking to improve drainage. While that tech (Alex) was out, we talked about our hot water heater. They sent out a tech (Tris) who focuses on that and had really amazing information preparing us for that phase. Then in that conversation he mentioned that he saw a few things that he’d recommend fixing right away. He scheduled the service with the office and another tech came out (Brian) right away and took care of everything super fast! And then the first tech mentioned they have a remodel dept when I started talking about remodeling our bathrooms. So now we are having them back out to discuss that. We’re super impressed with them.They had the ability to give us estimates on their tablets right there onsite. We paid right then for the services. Loved receiving the text messages saying who was on the way with their photos. They are super efficient. Really make working with them so easy!!Now we referred them to my mom-in-law’s home to fix things in her home. We love the Bill Howe team!!
It's not often I spend time giving a review. My time is valuable as a financial consultant, and as I discovered so is Darryl Fountain's. This man's professionalism vastly exceeded any expectations, and was my champion when in need. I had a water heater that needed to be replaced asap due to a rusting tank which is essentially a time bomb in the garage. Darryl rearranged the schedule and made a next day replacement a reality under the bids of other competitors in the area. Not only was the replacement done in a timely manner, but it sure does look good. Hats off into taking pride in your work and going the extra mile. Look at that solder joint.Installation is as professional as it gets. I'd pay double for this kind of service, and the value Darryl provided. This man deserves a raise.
Asher arrived on time after giving me a heads-up by phone. He was professional and personable. He installed a new garbage disposal successfully and efficiently. I will definitely request him for future plumbing needs. I was very impressed with the service from Bill Howe Plumbing. From start to finish this was one slick experience from online booking to completion.
Guillermo and his team did an awesome job Restoring my kitchen with new cabinets and a new floor after water damage from a busted pipe
Outstanding customer service experience from Bill Howe Plumbing.From scheduling service to appointment day I couldn't be more pleased.My technician Ignacio P. was great ! He arrived promptly on time and was ready to go. He was very efficient, courteous and professional. He explained what was needed to be done and quickly located the leaking pipe in my ceiling which put my mind to ease. The work area was protected and all debris removed afterwards.I highly recommend Ignacio and Bill Howe Plumbing !-Vince R.
Rigoberto and his assistant were professional, efficient, and effective in clearing clogged sewer line. I realize a Saturday of TDay weekend, but $333 for a clean out that previously cost $130 with Howe!
I would say “gouging “ on part of Howe
Bill Howe has always been my go to for all things plumbing because everyone who works there is genuinely happy to be a part of the organization! From the moment the dispatcher answered the phone to the time Chris walked out the door when the repair was completed, the professionalism and great attitude was apparent. I couldn’t be happier with the service! Thanks Bill Howe and company!
Vernon Washington
7 months ago
Outstanding work by Bill Howe Plumbing, I’m particular our technician Manuel Valencia! He not only found the problem when 2 previous people couldn’t, but he explained what needed to be done and then went above and beyond to finish the job right.
I was very happy when I called Bill Howe plumbing and was able to get an appointment on the same day within a couple of hours, because we all know that a day or two without your sink or shower is a real inconvenience. I was even more pleased with the plumber that arrived. Asher called me 30 minutes before arriving and was very professional and very good at his job. Asher quickly fixed the problem and was also respectful of my home, he even sprayed down the shower after the clog was cleared. He said“ I wanted to clean it up so you wouldn’t have to”If I have any plumbing issues in the future I will definitely use Bill Howe plumbing and I will request Asher again. Thanks!
Chris Sullivan was excellent! He communicated well and kept me informed of how the job was going. He was very polite and courteous, and he worked very efficiently in a tight space. Chris was on time for our appointments, and he was so efficient the total cost was $100 less than the original estimate. The price was reasonable, and the work was great! I would definitely use Bill Howe again, and I’d request Chris Sullivan!
Doc Andersen
9 months ago
Professor & knew right away what they issue was. Had all materials in van and fixed quickly. 2nd time we used this company in an emergency & price was fair and totally worth it! Knowing the work was done correctly is totally worth it! Thank you once again!!!!Tamara & Jonathan
Martha Shaver
9 months ago
Josh Troyes of Bill Howe came to clean out a slow-draining kitchen sink. He was professional yet friendly, careful to lose doors behind him and walking through the side yard to avoid wet shoes inside the house (greatly appreciated). At the end of the service, he gave me tips on how to keep my kitchen drain from getting clogged. Altogether, my experience with Bill Howe Plumbing was extremely satisfactory. I recommend them without exception.
Sherri Wilkins
9 months ago
Technician Ron Riggs provided excellent, friendly service; he was on time and a good communicator, and resolved my plumbing issue professionally and thoughtfully.
Jason Taylor
4 months ago
Clean and professional experience repairing my two showers. Parts on the truck and quick labor, will definitely leverage them again in the future.
Sarah Martin
9 months ago
Just want to thank DeShawn for all he did for us today!! Not only did I feel like I could trust him... but he felt like family. He made us all so comfortable and helped us with our drainage issues and told me what to try and look at next to keep our plumbing good. He was just an amazing person all the wa y around. I am so thankful for him! And will request him for now on! Thank you Bill Howe for hiring such great people!!!
Bill Howe is awesome and very reliable! We used their services for toilet installation, valve replacement and some water clean up from a leak. I really appreciate how professional and kind all the employees are. This company holds up to their word and I value that. We worked with Danny Moreno on a project and he was very polite, timely and communicated quick. Thank you Danny and thank you Bill Howe!! We are happy customers.
Jane Wiegele
9 months ago
I was extremely satisfied and pleased with communication from my initial call to the company! And I want to praise Miguel on his respectful approach and complete replacement of my water heater! Plus, I appreciated his detailed information regarding my new purchase!
Run Rye Run
10 months ago
My kitchen sink would not drain making it impossible to do my dishes much to my anguish.Alex Filmore quickly handled this while being respectful of my home. He is a talented tradesperson and a very professional guy to boot! I am glad I called Bill Howe
Julian came out and found roots in our sewer line. We had had part of our pipe lined a few months ago but they didn't line all the areas needed. Julian cleaned out the roots and talked to his supervisor to inform him that the area not previously lined needed to be done as well as a new area of root intrusion. He was very thorough and got us back to normal water usage. Thanks Julian.
Leonel Sanchez
9 months ago
Guillermo Castro from Bill Howe was excellent leading my home restoration project and kept me apprised of every phase of the project. Explained things clearly and was considerate of any concern we brought up. We are very happy with the results for our kitchen, bathroom and bedroom remodel/restoration.
Walter Wohlford
11 months ago
‘Brian’ our plumbing technician arrived at a specific time as requested. He was very thorough in troubleshooting the repair of our tankless water heater. He also was patient in answering our questions. Best part, we received a military discount which was very appreciated.Thank you Bill Howe…highly recommended!
First of all, on the phone, Emme was knowledgeable and very helpful. She got a technician out to us very quickly by thinking on her feet and contacting one who had just been rescheduled by someone else. Jeremy got to our house immediately and was friendly and respectful. He diagnosed the problem and we had cold air again within minutes. He talked with me about maintaining our older system and made some helpful suggestions. Overall, I am extremely happy with the service Bill Howe supplied and their employees are wonderful! I would not hesitate to use them again. Thank you!
Barbara Rodriguez
7 months ago
Dashawn was outstanding. Highly professional and incredible customer service. He was extremely knowledgeable and even helped answer questions I had about another project. I would highly recommend him and the Bill Howell team. I would also recommend Dashawn for any supervisory position as he was great at coaching my son through the work he was doing.
We had service Tech Robby, from Bill Howe, come to the rescue. He diagnosed the toilet’s issue within minutes, he was effective and efficient fixed the problems immediately. We had an estimate that was way over the top from another co. And we were grateful for his work & fair pricing! Great Customer Service! Great pricing!
Jason #375 was great, he was friendly and came in and got the work done so quickly for our shower. We will always choose Bill Howe for our plumbing needs.
Way too pricey. they want a $200 just to look at a wall heater and then another $195 an hour. I can go buy a wall heater for that which I did. Your answer still come out and give you a quote for free. I thought you'd be at least look at the heater. All he did say $200 plus 195 an hour. Not how many hours it's going to take or anything. Got to go call them again for a heater
It was very easy to make an appointment for the next day. Bruce called to let me know he was on the way, he did the job in a very short time, and was so friendly and cheerful. And it didn’t cost much. I’ll definitely call them for any more plumbing needs.
Andreas Eros
9 months ago
The two gentlemen who ended up doing the work to fix the leak in the ceiling pipes were excellent. Leading up to that, the first person we called out on a Saturday was not thorough and seemed like he did not want to do a big job so he left quickly. The next day AJ showed up he was awesome, but he was sent with an apprentice and as it was a two person job, they could not start it. He came back on the third day with a proper helper and they seem to have done a great job. Seems like communication from dispatch on the weekend was not great. Overall, a Friday legal is fixed by Tuesday so if you days without a shower was not the end of the world but also not necessary. They did spend three hours here plus the time on the two and the pricing fair.
Trisha Lansing
4 months ago
Chris Sullivan repaired our toilets in our high rise condo. He was very professional and kind when we ran into an issue with the building. Looking forward to working with him again.
Patricia Rice
4 months ago
I must tell you this young man was very personable and professional. I would like to make sure that he is my personal service tech in the future. Kudos Wasem. You are fine young man and know your stuff.
Wesam Hamideh 2158
Robert Powell
8 months ago
Robby was our young Technician this morning. He not only worked really hard, knew what he was doing, a pleasure to talk to, sharing what he thinks happened & what the plan to fix it, but for the younger working force out there he give me hope for the next generation. I must call him Perfect. Bill Howe, you have a WINNER.
Robby was on-time, professional, courteous and efficient. He did an excellent job and quickly! I would recommend Bill Howe for any plumbing concerns you have. I trust this business.
Danny Bravo was my technician and arrived on time while being patient with my gated community hassle. He was extremely friendly and professional, while also being knowledgeable and explaining how to operate everything. The install was done correctly and was the exact cost of the estimate I received, no hidden or surprise fees at end. Overall would definitely go here for any future installations or repairs necessary for my condo! Also they used top of the line products which represented a great value overall, works infinitely better than the water heater it replaced!
Wesley Morgan
7 months ago
Lendale was professional, informative, and knowledgeable on helping solve our plumbing issue. And most importantly, he was human, as he listened, processed, and added value based on what he understood.Our toilet is now more secure than it ever was.
Linda Nickey
6 months ago
Thank you Lendale for a lot of long hard work to correct my plugged toilet. It may have taken 4+ hours and now it works beautifully! Grateful Linda
Jarod came to the rescue on a Sunday. He quickly snakes the main line. He also showed me a few things around the property that will help moving forward. 5 stars and highly recommended.
Cynthia McCulloch
a year ago
Came home yesterday afternoon to find water all over area around an obviously broken water heater. Called Bill Howe to try to get immediate help. Although it was already late in the day, they were able to schedule me. Allan Aguilar, whose normal work hours end at 5PM, nonetheless arrived and removed and replaced the water heater. Even though the process took a few hours, Allan persisted with professionalism and courtesy to complete the task. Due to Allan's diligence and work ethic, we had hot water restored that same evening. I could not be more pleased, and would recommend Bill Howe, and particularly Allan Aguilar for any plumbing needs.
Connie Iriarte
a month ago
Very friendly, honest, good vibes, hard worker and when he needs help he calls the other technician.
Our technician, Corey Koenen, did a great job and communicated with us very clearly about what he was planning to do and how much it was likely to cost. He kept us apprised of his movements before he arrived (he stopped by the shop to pick up a new water heater before coming to our home) and then completed the work with skill and speed once he was on site. We were back in business with hot water in our home by 1:00 pm. Many thanks to Corey and the Bill Howe team! Also, a quick shout out to Andrea the dispatcher for her excellent help in handling my early morning phone call about the situation. We'll definitely use Bill Howe Plumbing again.
Bill Howe Plumbing was a top-notch service!! The person who answered the phone was professional and knowledgeable, they responded to an emergency plumbing situation with speed and proficiency, and were proactive about scheduling necessary follow-up services. Darryl was the plumber Bill Howe sent both times, and he was friendly, courteous, professional, efficient, and had a lot of information he was willing to share. He was also super conscientious about cleaning up. I recommend Bill Howe for plumbing services and would definitely ask for Darryl!
Ginny DeVercelly
a year ago
Dashawn E. is a very professional, compassionate and excellent representative of Bill Howe. We had a clogged pipe backed up from our main line. Called Bill Howe for help and Dashawn arrived just 10 minutes after his shift began. Not only did he fix the problem, he taught me how to take better care of our pipes and also educated me on various draining methods. He did not try to oversell nor take advantage that I did not know what was necessary to treat the issue. Bill Howe - please put this man on the top of your list to reward! We will absolutely call upon him should we need his services, and spread the word of his work. Thanks Dashawn, we greatly appreciate you!
Brigid Boland
10 months ago
Jason was absolutely wonderful. Would use him again any day. He came promptly, explained all my options clearly, and promptly fixed my issue. He also helped get to the route cause, clearly explaining ways to prevent issues in the future. Wonderful overall experience.
I have used Bill Howe on all of the properties I manage since 2018. Last week a plumber named Brian Rice came by to install a new water heater for one of my multi-family properties. It was leaking and leaving 5 of my tenants without Hot water. Bill Howe quickly dispatched Brian to come to fix the problem. He replaced and installed a new water heater and got this one up to code. He was super quick and got hot water back to my tenants in just two hours! Brian was super kind and professional. I leave this review, so good work does not go unseen! Excellent job, Brian!!!
Dante did a great job of replacing my garbage disposal today. I bought the disposal (consumer reports has great recommendations) and Dante switched it out for the old one in about 1.5 hours. He was courteous, quick, and fixed a leaky pipe as well!Also, when I called the company to set up the appointment, it was easy and they had great availability. I will definitely use this company again.
Roberta Frank
11 months ago
I own an old beach house in Encinitas and the secondary water shut off valve and pressure regulator to my property no longer worked. The Bill Howe plumber, Michael Hoover, told me how to set up a time for the city of Encinitas water department to come and turn off the water (the main shut off valve was frozen) so he could do the work.I was amazed at the efficiency. Michael arrived 20 minutes before the city was due to arrive and prepped for the job. The city arrived on time, exercised the frozen valve, turned off the water and waited while Michael did the work. Then they turned the water back on. The entire time that the water was shut off was under 20 minutes.I am more than happy to share this good experience. Right now I am a pretty happy homeowner.
Mitch Hulderman
a year ago
I had a plumbing backup that affected my toilets and showers that occurred in the evening and needed someone as soon as possible to come take a look. Jason came pretty quickly and was able to get working on it right away. He was very knowledgeable, professional, and was nice. I’d recommend him and the company to anyone.
Service Tech (plumber) Chris Sullivan was outstanding!! These things usually end up going off plan and the repairs must follow a new course. What matters is clear communication and a rock solid process. Chris was awesome at this. He handled the repair stages with excellence and communicated what was happening every step of the way. I felt very comfortable with his way of doing things. Very happy with Bill Howe Plumbing!!
Raymond Heidemann
5 months ago
Mike was very professional and helped us to understand every part of the problem the problem with our heating system. He gets home marks.
Heather Iriarte
a year ago
I had a clogged pipe under the kitchen sink that needed to get fixed ASAP. I called numerous places in my area to see if they could come out today or at least the next day. No one had openings soon enough. Then I got recommended Bill Howe from a neighbor of mine, decided to give them a shot after speaking to their customer service which was very responsive and honest!A technician got assigned to my appointment the same day and was at my house in less than 2 hours. Wonderful, reliable service from this company!! Will be using them from now on!I have to give a shout out to my tech guy Bryan Casillas. He was very polite, reliable and straightforward when it came to cost. Amazing job done by him! Thank you again for saving the day!
Christine Scull
a year ago
Our shower faucet broke and was continuously leaking. Kris came from Bill Howe Plumbing and was professional and efficient. He even changed an appointment to free up his schedule and made an extra trip for parts to help resolve our issue. He finished the work in less time than expected and cleaned up thoroughly after himself. He saved us from going an entire weekend without water. We are so grateful for his effective work!
Bryan Goldstein
10 months ago
Overall experience was great. Sink back up issue was detected and fixed. Dashawn was super thorough and made sure the issue was really fixed before leaving and even was able to identify and fix another issue that we weren’t aware of previously. He provided great information and tips on how to ensure we do not have issues going forward and provided overall excellent service. Really appreciate it!
Lendale was a pleasure. He was courteous, professional, and did a wonderful job. I have not been able to wash dishes in my kitchen sink for 3 weeks. I tried all sorts of youtube “fixes” and wasted so much time. Lendale came over and fixed my clog in one hour. You could tell he enjoys his job and will go above and beyond to finish the job. Bill Howe, you hired a great employee! Give that man a raise and a promotion!
Jennifer Chandler
10 months ago
Manuel had a tall order coming out to complete work left from another tech. He was amazing! Not only did he do a great job diplomatically rectifying a bad customer experience, he is very skilled and repaired the original issues swiftly and thoroughly, saving me hundreds of dollars from previously quoted unnecessary replacements. I am really thankful!
Guillermo Castro who managed the overall repair work was professional, diligent, resourceful, and on top of every detail which was instrumental to the timely completion of my repairs. He is a fantastic addition to anyone looking for an efficient and detailed quality job.
Several weeks ago, we discovered a moisture and mold problem in our master bathroom. We called in a local plumber for an evaluation, bid, and estimated completion date. He needed months to finish the entire job.Then, we call Bill Howe. They arrived later that day, appraised our problems and gave us their bid and far faster completion date. We signed the simple agreement and they began work on the next day.As things progressed,. we did discover some additional problems. Their Team members had immediate and efficient answers to every problem.The new bathroom is beautiful and far more functional. My wife is thrilled.During construction, the Howe Team folks were tidy and conscious of our need to live in their construction site. While we will be happy to see them leave, we were glad that they came, fixed everything so well, so quickly and for less money than their competitions' bid.Howe folks do really know Howe. Their folks will get the job done right, done quickly and done for less money and give you better results.
sandi puchalski
10 months ago
Chris showed up on time . He was efficient and finished the job quickly without leaving a mess to cleanup. I have used many plumbers in the past but Chris has converted me to Bill Howe for life. Thanks for a job well done!
Very efficient. Listened to my concerns and made sure that the work was explained clearly. Would recommend to friends/family.
We had a young man, Rob Altamirano out to our house. I want to tell you he was the best plumber we have had so far. Very nice, great manners and did a great job. we have had this problem for awhile, had a different plumbing group out that did not fix the problem, Rob took care of everything. Give that young man a raise. I will be using Bill Howe plumbing from now on and asking for Rob. Thank you!!!
I called due to a plumbing clog on Sunday.The person who answered the phone was SO nice and customer oriented.The company had someone out here within the hour.Robby was AWESOME! He was professional, patient answering my questions, and worked so hard to successfully unclog my drain.Robby even cleaned up nicely afterwards.Thanks to Bill Howe and his employees for their old school customer service.I will NEVER use anybody else.
Cindy Robinson
2 years ago
Had to have our water heater removed then re-installed in order to replace flooring. Our technical, Brandon, did a great job! Even came back on a Sunday! Very professional and friendly. He went above and beyond by connecting our washer and dryer as well. Customer service and dispatch were top notch. Our family has hired Bill Howe for multiple properties, for years, and we are always very happy! Thankful to have them.
Jeffrey Calvert
a year ago
I have been using Bill Howe for years and years, and once again they pulled through. I had two jobs to be done at the same location and the scheduler made sure both jobs got done quickly. Their follow-up by phone after work was performed reminded me of why I continue to use them. I highly recommend Bill Howe.
I had Miguel Rodriguez come out and check out a valve change i needed changed because it was corroded, super informative. Juan Lopez was my technician that came out the day of service. Juan was super helpful and educated me on what to look for in valves and why the ones i had were bad. He also noticed a leak that i handnt noticed before and was able to fix that. Juan also diagnosed why my dishwasher was having draining issues. Long story short, when your dealing with pluming don’t mess around, especially in a condo. The two gentlemen were very kind in inspecting my concerns and educating me on why it was bad and improperly placed. Very helpful. Highly recommend.
Jessica, Eid and Mike all made a coordinated effort to get the job done, it really make the Home owner feel comfortable going into the Holidays.
Bill Howes' team provided an excellent service when our bathroom flooded. They went above-and-beyond to help us with the flood damage. Their plumbers were very professional, skilled and understanding. Worked with Trice and Gabe. They came to install hot water circulator in our home. Gabe was very knowledgeable and he provided an excellent service. He also patiently explained how things worked. He recommended best practices on how to maintain the tankless water heater, fixed the timer and even helped out with a small leak coming from the bathroom faucet. He was very kind and patient. The flood restoration team was also very attentive and responsive. We are very impressed with team Bill Howes. Their employees seem to be very happy as well. I have never met any contractors or employees who work for contractors as happy as the employees who work for Bill Howe. We will be asking them to install our HVAC and other services in the near future. We recommend team Bill Howe for all your plumbing and repair needs. These guys are great! I love the fact that they are very responsive and prompt!
Bill Howe's customer service was very professional and helpful. The technician that came to help my parents, Michael, was on time, very friendly and professional, and provided exceptional service!
Stormi Klassen
2 weeks ago
Kris was great. Gave me a quote for your RO system.
Josh Painter
8 months ago
Julien Miller has been to my house a few times this month to solve various issues. Each time he was prompt, professional, and great to work with. He’s fast and friendly. Thanks Julien!
My AC was not cooling at my apartment so I called Bill Howe. They sent Enoch Klingbeil over. He was very knowledgeable and patient. He explained the problems and fixed it right away. I’m very pleased by his service.
Edwin Maulion
8 months ago
Oscar Ventura did a great job on fixing our pipe leak. Very professional and takes pride of his work. I would recommend him to do any type of residential or commercial work. Thank you, Oscar!
Yolanda Vargas
a year ago
I was hesitant on making the call for repairs because the pandemic has left me 85% unemployed and so finances are tight but the problems we’re starting to mount.I’ve used Bill Howe Plumbing in the past and I find that their service to cost is well worth it.I was quoted an initial amount to have them come out for an hours worth of work, which I knew could easily be accomplished.So what had started out to be about $165 job and that was a fortune to me at that moment! ended up being $600!!!!Changing the guts inside the toilet tank, & installing a new kitchen faucet because of a pinhole leak in the old one and then…..surprise surprise I needed a new valve for my water pressure just outside my back door. I chocked back the tears because I knew I needed to get it done. I felt completely inadequate to be stressed over the money. The repairman Doug, was exceptional he did a great job, extremely thorough, & very clean
Scott Dinwiddie arrived on time and diagnosed my plumbing issue quickly. He made a quick stop to purchase a brushed-nickel part that I requested. I am very happy with Scott’s work and I trust Bill Howe with all my plumbing needs.
I had an outstanding customer service experience from Technician Victor P. and Bill Howe Plumbing. Victor is very knowledgeable, friendly, and professional. He arrived promptly on time and was ready to go. He did an excellent job, quickly assessed the issue, replaced the leaking pipe, and had my water restored within the hour. He explained each step and made sure there were no further leaks. His work was exceptional.I highly recommend Victor and Bill Howe Plumbing!-Vince R.
Joe Calloway was very patient and professional with the problem I had. Certainly not an issue I would want to handle on my own that's why I called a professional. We have used Bill Howe almost exclusively in the 17 years we have lived here in San Diego and have never been disappointed in the service provided.
Scott Bonilla was very friendly and knowledgeable regarding my plumbing issue. He promptly fixed what was needed. I would be happy to recommend him, or Bill Howe the company itself anytime.
Danny is an excellent representative of your company. He is knowledgeable, explains things in detail in terms we can understand, is courteous, and punctual. He replaced a circulating pump in our water heater and replaced a faucet in record time and found another problem that he will return and take care of in a few days. Very impressed by his work ethic.
Jason Fisher
11 months ago
The team is excellent. From the start of relationship when they executed a minor miracle with installation of heat pump system within a week of first discussion and sourcing the desired equipment despite supply conditions at the time. Install team took exceptional care for detail and did not rush the job despite it taking over 10 hours. Well done. Follow up matters with Jackson have been nothing short of outstanding!. Will certainly be recommending and personally use on future projects.
Bill Howe just completed plumbing and construction work in my laundry room. The job was led by Scott and his team did fantastic work. The team included Daniel (tiling) and Alan (plumbing) as well as two or three others whose names I unfortunately didn't get. All technicians were professional and thoughtful in the approach to their work. Have used BH several times. I can always count on the staff to show up, show up on time, be courteous, neat and to know what they are talking about. Most importantly, I've found this is a company that stands behind its work, which is very rare. I give them huge props for their integrity.
We had a leak in the upstairs shower drain pipe that left water puddles in the downstairs kitchen. The Bill Howe Technician was excellent! He came out twice to help find the leak. All initial estimates and advice were no charge.When it came to making the repair, the Plumbing technician came on time and did a great job - very professionally done! He explained what he was doing and why along the way during the repair and came in under the estimate.There would be 5 stars given the quality of work, friendliness, and professionalism of the plumbing technician. However, I gave 4 stars because the Bill Howe price estimating and billing process is somewhat opaque. You get a total price estimate and number of hours expected to be charged - nothing for materials, just a total price. When the job was completed an hour under the hours estimate, the price came to only $100 less than the estimate - and still no materials itemization on the price.I think the price was mostly fair as near as I can tell given the up front work not charged. I would use Bill Howe again no doubt. But next time, I will ask for a better explanation of the estimate and the final price.
It's a challenge finding good customer service these days but every time, Bill Howe employees always deliver. Extra shoutout to tech Shaun Wilmore who helped take care of some fixes at our business. He was extremely knowledgeable and got everything back up and running. Awesome customer service!
We woke up to cold water coming out of the hot water faucets. In the basement, our 10 year old gas water heater was leaking. What a mess! I phoned Bill Howe. They said a plumber would come to our house that morning. Around 9 a.m. Bruce Hammonds arrived. He sized up the situation and discussed it with me. In 2 hours, a new gas water heater arrived. Bruce then installed it efficiently. Bottom line: from nightmare to sleep easy within 8 hours. We are beyond grateful. Thank you Bill Howe!
My kitchen sink was stopped up. My appointment was at 11, or earlier if something became available. Josh arrived about 8:45 following a text he was on his way. Hooray!! Josh was perfectly pleasant and professional. He did a great job of snaking the drain, keeping everything neat. He made recommendations for preventing the nasty grease buildup in the future. Absolutely recommend him and Bill Howe Plumbing.
Saul and Rob came out to fix our backed up plumbing. They could not have been more professional, informative and efficient. They took the time to explain how to avoid this problem in the future. I would not hesitate to recommend Bill Howe to anyone! I never write reviews, but the service was so excellent that I was compelled to!
Jeremy deWolfe
11 months ago
I Wanted to make sure that the appropriate amount of respect is handed off to Bill Howe‘s technician Scott Bonilla. After this technician excavated our building sewer line and removed all cables that were balled up in our sewer line, he scheduled his concrete guy to finish our back parking spaces cleanly around the new sewer cleanouts that he installed. And he also worked with the city to get it an emergency excavation on their end so that we would have clean sewer line all the way to the City Sewer. He carefully jackhammered inside the unit closest to the last bit of stuck cable around a toilet bend and closet flange and repaired at all. Insured plastic was set up around to contain dust and debris, he worked cleanly, and efficiently. He was on time and communicated well he is a huge asset to this company. Thank you Scott Bonilla!
Monique Clifford
11 months ago
Loved the text with the technician’s name and photo, plus a phone call! DJ was professional, caring and explained his diagnosis and recommendation. That’s what keeps my family calling Bill Howe for this kind or reliable and friendly service!
Claudia McColley
a year ago
We have been using Bill Howe plumbing for a very long time. They are always so nice and they do great work. Our house is older so plumbing gets clod. They are reasonably priced.
Gail Randy Hesseltine
a year ago
Our toilet and bathtub were backed up. Luis was very helpful and professional. He was able to clear the drain. We will definitely have Bill Howe Plumbing do work for us again. Thank you!
Great service very professional that I knew what he was doing and was very courteous and And explained the process I'm very affordable
Donald Brockman
10 months ago
Luis quickly took care of a blocked drain after normal working hours. He was professional, knowledgeable and efficient. Will definitely ask for him by name if we ever need anything else.
Eric Matthies
6 months ago
Luis, was awesome. It wasn't an easy job but he didn't give up. Give this guy a raise. I work in a similar industry and it's hard to find people of this quality.
Sara Rosenbaum
2 years ago
I used Bill Howe on a Sunday and had a great experience. I called Saturday night for an issue with a water heater. On Sunday Corey was dispatched to the rental to fix the water heater. His communication throughout the entire appointment was appreciated since I was not on site. He was professional, polite personable and had great customer service before and after the appointment. I highly recommend Bill Howe. They are super professional, honest and all around nice. This is my third time working with them within a week on separate properties. Thank you again Corey for being so great and getting the problem solved today.
Arash Mohtashamian
8 months ago
Guillermo Castro was my project manager, he was extremely professional, responsive and made sure everything was completed to my satisfaction! Great service! Would definitely use again!
I sincerely appreciated the efforts of the team! Ken designed a system that addressed my homes special zoning needs.Jojo, Michael, Joseph, and Riley worked very hard to execute the plan. They took pride in their work, were always on time, and highly professional in all aspects. I liked their friendly, caring attitude! I would definitely recommend Bill Howe plumbing to friends and family! Their Team, including the Front Office staff is first rate!
kevin kassner
6 months ago
DJ was a true professional. Polite and courteous at all times. Job was difficult yet he finished early. My complaints!!!! BRAVO.
Kevin K
Nicholas Gleason
a year ago
I switched to Bill Howe a while back after my previous plumber did a poor job fixing my toilet. Bill Howe did it right, and they did it at a reasonable price!! Highly recommend!Update: my technician was Rudy Lopez, and he was punctual and professional!
We have used Bill Howe Plumbing Service a few times. This time around, my dad's bathroom sink was slow draining. Tony Millan was assigned to the task. He quickly realized that dad had original cast iron pipes from the original build and needed replacing. It was a big job that was handled very professionally. Tony and his helpers got it done. So thankful for Tony and the Bill Howe team.
Today was our first time using Bill Howe and we have no regrets. Juan was exceptional over the phone. His professionalism was appreciated. From the time Joel Pearson our tech called to the completion of the job, we were impressed. Thank you Juan and Joel for your exceptional customer service.
Unfortunately we've been having ongoing leak issues at my home, and I've used Bill Howe for repair, replace, and remediation for all of our issues. They are always responsive, professional, and helpful, and I only use them for any plumbing needs since I found them earlier this year. Are they the cheapest? No, but are they the best, I think the answer is yes. Today I had Juan Lopez come out to make a repair, and he was beyond helpful, giving us good guidance on our go forward plan. I highly recommend Bill Howe Plumbing and Bill Howe Restoration
We called in the morning and Mike Lacey arrived within the hour of our call. Amazing! He was courteous, respectful, friendly and VERY knowledgeable. He was finished within a half hour and the price was right...very fair! We appreciated both the company, Bill Howe, and the technician, Mike Lacey! Thank you from a very satisfied couple! The experience couldn’t have been better!
I made a service call with Bill Howe to have a faucet and garbage disposal replaced. The plumbing tech that came and took care of the job was Juan. He was very professional and friendly. Juan took care of the installation of the faucet and disposal. He also made recommendations in regard to replacing the shut off valves (which had obvious mineral build up and didn’t move), and a worn water supply hose to the dishwasher. I was grateful that he was able to take care of these extra items. The service call was a very positive experience!! My husband and I had used Bill Howe in the past, so I was confident in having them work on our house again. Great techs and company!!
William did an excellent job in installing a new water heater. After discussing the job, William immediately started with the installation and within one hour and completed the task. He gave me instructions on how to change the settings and answered all of my questions in a professional manner. Before leaving he cleaned up the entire area and left it very clean. He was very professional throughout the installation, and I recommend Bill Howe plumbing for any services. This is the second time I have used them and have been very pleased with the price and the service.
Chris Sullivan was great! We had an emergency backup in our pipes in the evening and Bill Howe answered the call right away and Chris was there within the hour. They gave me a fair price, did a lot of work for under $200 when I know others do less of a quality of job for more. Chris was a very nice and professional guy and clearly knew his stuff. He got the job done way faster than I expected and I really appreciate all his help! Bill Howe is as always my go to company. Thank you
Deborah Fritsvold
a year ago
I owned a home construction company so I know a little about how things should be done. The technician, Oscar, that came to my home was professional, careful, respectful, very covid safe and easy to have in the house. If he is an example of the caliber of people that work for Bill Howe, then we are all very lucky.... This is my second post for Bill Howe Plumbing and I am even more impressed now than I was before. It keeps getting better and better. My technician, Josh, fixed a problem I have had for a long time, a problem that other plumbers from other companies couldn't or wouldn't fix. Josh fixed the source. I couldn't have asked for anything more. Thank you, Josh!
Shane is an honest, upfront guy that really knows his trade. Very helpful, willing to answer my questions, no B.S., professional, got the job done right and, quickly. He kept the area clean. So happy this company did not try to price gouge like the other two companies we called that also told us we needed more work than we actually needed. Grateful there is still a company out there with an ethical business model. Because of our great experience with this company, we will be using them for all our plumbing needs to include an upcoming remodel.
AJ Smith was awesome! Was able to come out earlier than my time slot - THANK GOD because we had no functioning toilets! We’ve worked with other companies and are so relieved that we chose Bill Howe this time. We will definitely be lifelong clients now!
All their staff, from the technicians to the customer service reps are consistently reliable, helpful, and responsive. They had to cancel an appt (short staff due to COVID, understandably) when I had a plumbing emergency. They were able to send someone else within a few hours for temporary relief that held us over until the full fix could be done well. Appreciate their professionalism and courtesy. Great experience, I am hopeful that the repair lasts and we don’t have to call again, but I wouldn’t hesitate to use them again!
Patrice Kaufman
2 months ago
The team worked perfectly together. From start to finish very professional & new what they were doing.
Easy to schedule. They sent a confirming text and the technician, Shaun Wilmore, did the same on the day of the appointment with his photo for ID. He arrived promptly, assessed the problem and quickly took care of the matter. I had him do additional unscheduled work - no problem. The cost for everything was very reasonable. This is a first rate company. I use them for both my home and for my rentals.
Great plumber, a gentlemen and completed the job in an hour. He saved me 1000 plus dollars from previous bids Perry's plumbing and Anderson's plumbing. He was in and out super job. Thank you Mr Michael Hoover great job . Sending concert tickets to you and wife. Thank you. Howes Plumbing you picked a great plumber.
Tracey Alexander
2 years ago
Plumbing problems are never fun and seem to happen at the most inconvenient times. We were fortunate to have Louie and Roberto come to our rescue. Louie was a pleasure to work with, very responsive, and ready to answer any and all questions. Next time we are in need, we will ask for him. He clearly explained what our problems were and the associated costs for the repairs. Louie was professional and represented Bill Howe well. Roberto and his apprentice were hard workers. They came prepared and ready to get to work. When they were surprised to find 12 inches of concrete instead of the expected 4, long hours were required to make sure we had water back before they left. Although that extended the job, Roberto went above and beyond to finish as soon as possible. We appreciated that so much.
Freddie Bustria
a year ago
Bill Howe Plumbing sent out Troy, an outstanding plumbing technician to our apartment building today. He was very thorough and professional. He sent a text when on the way and upon completion. Plus called after to give complete run down of work performed and billing charges. Troy also checked ALL drains in the apartment instead of just the clogged tub. Many plumbing companies do the bare minimum and charge exorbitant fees only to come right back again and charge more. Bill Howe seems to always do it right the 1st time! Never a surprise or shock when billing is received from Bill Howe Plumbing, as our current main plumbing company has done to us before. I have used Bill Howe for most of our plumbing issues since the beginning of 2021 and have not had issues with their work OR charges being high to date. I have been blessed with working with 3 other Bill Howe plumbing technicians and all too have done outstanding work as well. Even after hour emergency fees have been fair compared to many other plumbing companies we have under contract. Bill Howe Plumbing has always been reasonable and fair on billing and we believe It is mainly because of the integrity of their plumber technicians. Bill Howe Heating & Air Conditioning Restoration & Flood Services Inc may NOW be 1st on our list going forward after the excellent service today. Unfortunately our buildings had plumbing issues before Bill Howe Plumbing started helping us. Now that we have them on our team the issues seem to be decreasing because of their quality of work!
Frank Sustarich
a year ago
Had a great experience with the service provided. My tech was dashawn Elliot 758, he was friendly and professional and very knowledgeable of his job. He even gave me some great cleaning tips for my drains and took the time to show me where the clean out is located. Bill Howe should be proud to have such a great representative of your company. If I’m in need of any service I will definitely remember to call Bill Howe and request Dashawn as the tech and referral any friends to do the same.
I found a leak in my kitchen ceiling at around 7pm tonight. I called Bill Howe 24 hour service and Manuel Valencia from Bill Howe was here within an hour to inspect the issue. Upon his arrival I let him know that I had a sleeping baby in the home as well as two dogs locked in the bathroom. I asked if there was any way he could do this whole inspection and fix super quiet. Well, within an hour Manuel was gone, my leak was identified and repaired, my baby is still sleeping, and my dogs are calm and relaxed. Best plumbing service I have ever had! Thanks Manuel!
We hadn’t had any of our plumbing problems fixed in 2020 - we wanted to wait until we felt it was safe to do so. I had an estimate from another plumber that was higher, the work suggested would have been more invasive, I was asked to buy parts, and it was hard to understand him. Another plumbing company charged just for coming over to do an estimate. My neighbor uses Bill Howe so I thought a free estimate would be worth a try. Tom who did the original estimate was very reassuring that a cartridge replacement for our shower didn’t require cutting drywall, the leak under one sink was simple, as well as the other repairs. Juan was very professional, explained everything and was very good about asking questions. In the end he actually drove to Chula Vista to get a part so that we wouldn’t have to be without water/a shower. He had the other replacement parts, and although it took twice as long (not his fault), everything works beautifully and I will call Bill Howe next time for plumbing problems.
We had a clogged kitchen drain that was past the p-trap. We live on there 6th floor of a building so we needed a plumber that had at least a 75 foot snake device to ensure that the clog would not affect the lower units when cleared. Bill Howe was very prompt and responsive. They were able to quickly get the insurance and contractor documents my HOA needed for them to come into the building to do the work. Oscar from Bill Howe was great. He was on time, very professional and worked well with the building facilities folks to complete the job. He also cleaned up the work area well after he was done. Solid job done.
Samantha Lambert
2 years ago
I've used Bill Howe for my condo rental for over ten years for the unfortunate collective issues that have occurred for the entire time. Every time, they've been professional and polite, and very efficient in their work. Any issues are not repeated issues, my home just has crummy pipes.Tonight, 03.17.2021, Matthew Revels was our technician. He gave us our options for the after-hours service and helped temporarily alleviate the issue until we can address it during non-emergency hours. He also provided the bid for the necessary work to hopefully be completed within the next week. Thanks!
Sullivan Julia
a year ago
So glad we got a josh as our technician. Josh did an outstanding service on the dishwasher issue and a running commode. He was extremely professional, identified the issue with the dishwasher not draining properly, quickly replaced a gasket in the commode and listened to my concerns and was very respectful. By his quick work he showed he really knows what he is doing.Bill howe is lucky to have Josh as an employee. Josh was awesome :)
patricia kepic
6 months ago
Today my technician was Christopher Pena and as always with Bill Howe employees, he was professional, knowledgeable and courteous. Great customer service.
Fran Shepherd
8 months ago
HiHi: Young man fixed slow tub drain, and ALSO shared tips for my hard-water stains on faucet & bowl, look great!
Sure didn’t know you serviced room air conditioners ‘til I saw your list here; too bad.
Bill Howe provides excellent service! I have used their services numerous times and have always been pleased. Quick to respond, professional and fair pricing. They really went above and beyond for me this time.I am especially grateful to Pattric for taking care of my pluming problems and all the work he and his partner did this time around. He is super knowledgable and does high quality work, explains the details really well and is an all around great guy - thank you Pattric!
We have used Bill Howe a number of times for various projects around our home. We bought our house in December 2020 and have since had people come out to do the following: look at damaged floor beams from a leaking toilet, replace the toilet, hook up our gas dryer (including drilling out a new exhaust port), evaluate our leaking AC system, and replace the entire HVAC system. We've been impressed with the service every time.They are good about being on time, notifying us when they are on their way (which is helpful when you have dogs that need to get put away), and everyone is always very friendly and professional. I feel that everyone who has come out has taken their time to make sure that the job is done right every time, and they always answer all of our questions.A few times we have had people come out to evaluate something (such as the leaking toilet), and they did not charge us for the advice. In the case of the toilet, we had tried fixing it ourselves, the tech came out and told us he thinks it would be cheaper/easier to replace it, but he was happy to try to fix it for us if that's what we wanted. We were not charged for this and opted to purchase the toilet ourselves and then have someone come out to install it. There was no pressure for us to have Bill Howe install it, we felt we were encouraged to do whatever made sense for us (install ourselves vs. hiring someone).Recently we had the entire HVAC system replaced, which is not a small or cheap job. Our system was 20+ years old and leaking. We had it evaluated by Enoch and the recommended course of action was to replace the system, we were given a quote the same day. We were never once pressured to go with Bill Howe for the job. We thought about it for a few days and eventually decided to go for it, Bill Howe was able to come out the next day and did the job in 2 days. They were timely and professional the whole way through.Everyone we have worked with at Bill Howe has been wonderful, we will continue to use them for our projects in the future.
Wow - had two issues within a few days of one another! Christmas Eve our hot water tanked out on us - house full of company and the holiday, we were stressed! Bill Howe Plumbing got here, installed a new one AND the holiday went on! Then tonight, we had a class fed drain and our toilet was overflowing! I called them again, in a panic, and they were here within 1hr! Both plumbers were knowledgeable, friendly professional and beyond helpful!!
Patrick Conley
11 months ago
AJ Smith from Bill Howe came out and quickly installed a new toilet today for us!
Thank you AJ!!
Lee Wilkinson
9 months ago
Restorative work by Bill Howe Company, overseen by Guillermo Castro. Guilllermo was especially attentive to, and understanding of, my needs. All work was completed efficiently, artistically, and cleanly. Everything went along very well.
I had a new water heater installed, kitchen faucet installed, three bathroom faucets installed and a drain cleared all by Bill Howe Plumbing. Every experience was a good one from the professionalism of the techs to the timely service they provided. The quality of their work was very impressive and the follow up from the home office shows the company is committed to a very high level of customer satisfaction.I would highly recommend Bill Howe to anyone with whatever plumbing needs they may have.
Technician Juan Lopez did an amazing job. He provided high quality and friendly service. Thanks Juan!
Dashawn Elliot came and cleaned up our clogged pipes! He was so knowledgeable, kind, and honestly just a cool guy. We will definitely be using Bill Howe again because of him!
Brandon was friendly, courteous, had great communication skills and fixed my issue in a timely manner. He also was very thorough in explaining to me how the drain lines work and made sure the issue was fixed by doing all the proper water cycle tests. I was very pleased with my experience with Bill Howe Plumbing from start to finish. Juan was the representative I spoke with over the phone initially and he seemed very knowledgeable and helpful as well. Thank you guys! Will definitely recommend you to others.
The service was fabulous. Michael the tech was the best. Very honest and helpful. Our problem was resolved exactly as quoted, they didn't under quote to get the job and then add to the cost. We will definitely go with them again and hopefully Michael will still be there bc we'll be requesting him.
After another plumbing company tried unsuccessfully to unclog my kitchen sink drain, the plumber said a jetter was needed to clear the drain. The plumber didn't have a jetter, so he suggested that I call Bill Howe but he warned that a jetter is an expensive procedure. I called Bill Howe, and they sent Rob Altimirano. Rob was on time and super professional. When I told him I needed a jetter he said he will try to snake the drain first. He worked HARD for an hour and pulled a ton of grease out of the drain. A month later and the drain remained clear. Rob saved me a lot of money by clearing the drain without a jetter. I highly recommend Rob Altimirano and Bill Howe.
Had a clogged bathroom sink. Josh called to see if he could come an hour early. That was fine. He arrived, quickly took care of the problem, checked the other sinks (OK) and billed me the minimum. Sadly, later that day, we discovered the laundry sink above the original problem was now clogged. Coincidence? Bottom line I was charged for a second, more expensive visit. Have used Bill Howe before. Always prompt, professional and reasonably priced. A bit disappointed this go round.
My kitchen sink was clogged and Tyair R. was able to unclog it . He was very professional, respectful and answered all my questions. I have used Bill Howe twice now (replaced my toilet last year) and have been happy with their services . They wear a mask to follow Covid guidelines and minimize contact . Plumbing issues are so frustrating and stressful so I am glad I trusted Bill Howe to do the job . They also offer competitive prices which is always appreciated .
Susanne Sapier
2 months ago
Alex was really good. He was very experienced and knew how to solve the problem.
AVOID this merchant. We hired them to repair our underground gas line. Sadly, they cut our underground cable during the repair, and 1.5 months later we are still without internet and cable. The company has not taken responsibility for their mistake nor have they rectified the situation.
First time using Bill Howe and I am so so HAPPY with there service! The have great experience workers!! I am so happy that I had to take this time to write a review for Tony! He was professional, polite and experienced. I am So happy because of Tony’s work I will us Bill Howe as the company with any issues I may have in Plumbing, heating, A/C and restoration & flooding! It is hard to find great workers, I should know I am engineer, so I believe that when a company has great workers like Tony it says a lot about the company! I so glad that Tony fixed my leaking problem right away from the time I notice the problem to the time of repair it was only a 24 hour turnaround and for that I think Bill Howe and Tony! I will not only use Bill Howe as my company, and I am now a loyal customer, will request for Tony to be the one to perform the work!! Tony THANK YOU so much I am appreciate all your hard work and knowledge!! Thank you!!
David Lanfranchi
2 years ago
Had a great experience with Bill Howe in replacing my gas hot water heater earlier this week. Corey came out, assessed the situation, gave me a quote (which was 1/2 of what another plumber wanted to charge me), got the materials, and replaced the water heater. He was extremely professional and great to work with and the result was perfect. I plan to use them whenever needed and definitely recommend them (they were recommended to me).
Robert Caradonna
a year ago
Excellent worker. Luis has been to my house over the years working on various things. He’s been a great worker and has given me lots of practical tips along the way.Once again on 7/19/ 2021 Luis carried out some kitchen plumbing work. Quick, efficient and professional. Luis addressed some questions I had also and gave me good counsel on plumbing issues that I was concerned about.Luis has been a great plumber. Hope I will continue to be able to call on him & rely on his skills for anything related to plumbing in my homeRobert
Bill Howe Plumbing is the best. Raul like every technician we have had to our house from Bill Howe was right in time, very friendly, very professional, quickly located our leak and resolved it. He is very talented. We recommend Bill Howe to all our friends for plumbing, heating, and air conditioning. We won’t go anywhere else. Their hiring practices are amazing. You won’t regret giving them a call. ?
Margaret Stewart
a year ago
I was impressed with Jason's customer service. He wore shoe coverings & wore a face mask. He brought the equipment needed to fix my toilet. He was polite & friendly. I have referred Bill Howe to my neighbors. Thanks Jason for a job well done.?
Danny Moreno and the Bill Howe Restoration team were very courteous, professional, and responded to my questions within a timely manner. They arrived on-time. It did take 5 days from the day the dehumidifier was installed until the followup inspection to complete their portion of the water heater damage.
Christian Zavala
11 months ago
Luis helped me fix my sump pump. He was amazing. Told me exactly what I needed, different options in case it didn’t work and how we would move on in the event it didn’t go as planned. I’ll be using the company again and asking for Luis if he is available.
Bailey Vincent
a year ago
Bill Howe plumbing has been awful. They've been servicing my building since I moved here 2 years ago. At first, we constantly had no hot water. Everytime Bill Howe came along, their solution was to shut off the water completely for 6 hours. I wish I was joking but in my first 6 months I was living here, Bill Howe was at our building working on hot water issues nearly every other week. One time a pipe burst in the garage and they repaired it and it burst AGAIN the following week. It has happened to me more than once that I'll be washing a load of clothes in the washer and Bill Howe comes along and shuts off the water for hours while my clothes sit their damp and soapy. They never give notice when they are going to turn off the water....I understand emergency water shut offs...but I doubt it's been an emergency every single time. Two days ago my master bathroom had no water. No water in the sink, no water in the shower and no water in the toilet. However, there's water in the kitchen and the other bathroom....so when a plumber (not Bill Howe) came out to look at the bathroom. After going to the unit below me and seeing if they have problems, the plumber came up to let me know what happened...the unit below me had a leak which flooded the unit below them, so Bill Howe shut the water off on all three floors...they just failed to loop me in. Sorry it was inconvenience for you to notify me of the issue.
After a late night leak called Bill Howe. Juan L arrived w/in 30 min and stayed until early morn when the pipe was fixed. He took the time to ensure there weren't any other issues too. Despite the late hour he was friendly and helpful! Returned a few days later to do follow up. Cannot say enough about this great experience!!
Bill Howe's team did a complete re-pipe and sewer lining for our 60+ yr old house in Serra Mesa. The work was first rate, done very quickly and was thousands less than our other quotes. Still not in inexpensive job, but having a top tier professional company to back up their work was the most important thing to us. We are completely satisfied! Miguel, Kevon and JR were extremely professional, and answered all our questions. Great technicians, nice guys and we highly recommend them and the entire Bill Howe team.
Golnaz Alavikia
7 months ago
We were very pleased with the services of Jesus Casterona who was professional courteous and fixed our plumbing issues in an efficient manner
Chengming Chang
10 months ago
We are repeated customers. As it was before, we are very pleased with Bill Howe’s service. The technician Mr. Hoover is professional, and honest! Job well done.
Far too often when you write an evaluation of an organization it’s usually because they are not that good. This time I get the opportunity to write an evaluation on the company that I plan on continuing to use because their exceptional service and follow-up. During the start of the pandemic our heat and air-conditioning system went out. We contacted Bill Howe Plumbing Heating and Air-conditioning and had an estimate for the replacement of the system within a week. The system that they installed surpassed our expectations, was completed on time, corrected all the issues we had and included an exceptional warranty. This was all done at a price below what we expected. I highly recommend this company because of their attention to detail, quality products, knowledgeable employees, integrity and follow-up services. They are truly a customer service oriented company.Jim NealLCDR USNRetired
Roghiye Kazimi
a year ago
I have a brad ford white water heater that failed after making an explosion sound and started showing error code F18. I called varoius plumbing companies, but it was useless since technicians were not familiar at all with bradford white water heater with heat pump, and even they scared to at least try. So, I finally called Bill Howe Company and Juan Lopez was the technician who came to fix the problem. He was very patient in diagnostic and figuring out the issue. He was very cooperative and professional. I really appreciate him to not to give up on repairing our water heater like many other technicians who came. He tried to find ways to be cost effective by looking at alternative ways of repair. He used much cheaper way to fix our laundry water arrester while all other technicians told me they have to cut the dry wall which would make my brand new home ugly and was much more expensive. Thanks to Juan Lopez who brought the peace again to my life. More importantly we can take shower again :) .
Jeanette Lisiak
a year ago
What should have been a simple project took three separate visits, not because of the technician, but because of product problems which caused delays in waiting for missing parts. My technician was phenomenal. He was skilled, on time, and polite. I will specifically request him the next time I need service of this nature.
Give them more stars!!! Just had a repair done by Tris, who was so friendly and a pleasure to have in our home. Dealing with Bill Howe was easy, I called and was greeted by LaKeisha, who provided exceptional and friendly customer service. She helped me find a convenient appointment to repair my shower valve. My schedule was for this afternoon and Tris called when he was on his way and arrived on the early side of my schedule. He took a look at the issue and told me how long it would take and gave me an estimate up front. He went right to work and communicated with me throughout the process. He completed the job quickly and the cost was reasonable. I highly recommend Tris, Lakeisha, and Bill Howe.
There was a miscommunication with the scheduling of our tankless water heater when I called to confirm the appointment and realized there was no appointment on the books. The office staff was very helpful and they were able to send out the installer the same day (a day earlier than the original date). I am very pleased with the service I received and would definitely recommend Bill Howe Plumbing.
Ed & Merle Lindstrom
a year ago
We selected Bill Howe Plumbing to install a tankless water heater of our choosing. Their service was Excellent with a price that’s hard to beat. They didn’t add un-needed extras like the other bidders did. In regards to the installation, Eric was knowledgeable, friendly, answered all our questions and was highly professional.Bill Howe will be our plumber of choice from now on.
Robert Altamirano
a year ago
5 stars hands down the BEST plumbing company!!! Wouldn’t want to pick anyone else!! Caleb N. was on time, efficient & very good at what he does, the dispatchers were very helpful and mostly they were focused on fixing my problem! Had a broken water heater and in less than a day they had me up and running!! Will definitely recommend BHP for all service needs in plumbing to all my friends & family!!
Simon Sandoval
2 years ago
Tyair from Bill Howe came out tonight and did amazing work in a tight space under our kitchen sink. He was very professional and worked very clean. The whole project was well worth the price and the quality of work top notch. The online estimate was also super convenient. I filled it out at 10 pm and by the next morning at 8 I was already contacted by email and scheduled with an upfront price withing 20 minutes.
Very professional. He went above snd beyond to get our water heater installed properly
Barbara Meier
2 years ago
Scott was great. He arrived on time, diagnosed the problem with the toilet quickly and was able to repair it. He was friendly and personable, explained things well, and gave me tips on preventative maintenance. Also, he charged me a fair, reasonable price. I could not have been more satisfied with the service he provided.
Don Vergonzoso
a year ago
Bill Howe plumbing knows how!! Oscar was excellent, he identified the clog and started to work on it right away, he even saw that the P-trap was not properly set up and took care of this as well.Going out of his initial scope of work, Oscar also took the time to look at different plumbing issues and gave professional advise.I will definitely use Bill Howe for any future plumbing work at my house, 10/5 !!
Marion Moss Hubbard
2 years ago
Miguel is the consumate professional! He arrived right on time. He explained what he was going to do to correct the problem with our washer water connection. He worked quickly and efficiently. He went the extra mile with a bathroom faucet repair and returned later to install another new faucet. He is personsible and customer focused. We highly recommend him and will request him for any future work!!!
We have used Bill Howe in the past and will continue to use them for all of our plumbing needs. Today, we had a toilet that was clogged and no matter how much we plunged it would clog up again. I called Bill Howe and worked with Anthony, who explained what he was going to do and with 10 minutes had our toilet back in working order. Anthony also recommended that we replace our toilets and explained why. Thanks Anthony and Bill Howe plumbing!
My experience with Bill Howe was fantastic. We had a standard sink clog that we needed to get cleared ASAP. The technician, Scott Bonilla, called and texted 20 minutes before arriving letting me know that he would be able to be 30 minutes early to our appointment. When Scott arrived, he was kind, informative, and quick to solve the problem. Once the drain was cleared, Scott stayed to ensure there were no further issues, checking for leaks or potential backup clogs for 20 minutes. I would highly recommend Bill Howe Plumbing and specifically Scott for any plumbing needs.
It was late Saturday night and while Bill Howe is considerably higher in price than some competitors especially for after hours it was completely worth it for the service I received and the timely fashion that they arrived. Professional, courteous, and informative John called before he was coming, gave me an eta and showed up on time. I can't say enough at how incredibly grateful I am for John Friend my Plumbing and Drain Technician that came out and took care of my water heater. I had just found out at the end of day that my water heater wasn't working and I had a guest that just arrived and needed to shower so it was important to have it working ASAP. John personally made the visit spectacular and I appreciated his help and honest feedback. I'm definitely using them again in the future. Thank you John Friend and Bill Howe plumbing.
Dawn Barrett
10 months ago
First time and last time customer!! My tech milked an hour job so I was charged for 2 1/2 hours. Did repairs that were unnecessary to charge me more. Very disappointing as a new customer. I do not recommend!!!!! I had my own new garbage disposal that I needed installed only and they tried to charge me for one.
The plumber cleared the drain in a quick and effective manner. He was very professional.
The technicians working on my sewer relining were excellent. Very professional, courteous and knowledgeable. They cleaned up after they were here each of the 3 days of work. You could tell that they had spent 3 days completely the project. Great job guys!!
The BEST plumbing company in San Diego. The technician was AMAZING…professional, efficient and excellently knowledgeable. Victor found the most cost effective solutions to our problems. And I applaud him and the company, he was proud to represent his firm and talked about how grateful he was for the investment they made in his education..
I received bids for this job from four different plumbing companies, Bill Howe was by far the best. They were responsive, helpful, and the most inexpensive. Doug, our technician, did the job quickly with a great attitude and high level of professionalism. I will be going back to Bill Howe for any other plumbing needs!
George Honaker
a year ago
Danny Moreno, Fidel and the rest of the team were great to work with. They were very professional and respectful of our home. They performed good quality work. They were always happy to answer any questions. Everyone was polite and helpful. Do not hesitate to use this company.
Bill Howe has been excellent. With unforeseen circumstances, the staff has been overwhelmingly helpful and attentive. Marcus Jackson has treated our home and family with the best care. He has made sure to help us in any way we can to be satisfied with their work. He takes his work seriously, and has gone above and beyond to make sure our pipes are their best. We have been so pleased, and would recommend Bill Howe to anyone for their care and concern.
Monique Stinson
a year ago
Ron Riggs was fantastic! He was professional, on time, communicated everything that needed to be fixed and why, friendly and so polite. Probably one of the best experiences I’ve had with Bill Howe and we have had many positive ones. Thank you for making it easy and keep up the amazing work!
Matt Dittsworth
2 years ago
I have used Bill Howe Plumming for multiple plumbing needs around my house. Recently they did a lining of my kitchen drain line and also my mainline in the front yard. They do a great job, they are courteous and on time and clean up well after their work is done. They answer any questions that I have patiently and thoroughly. I highly recommend this company for plumbing. They also have checked my air conditioner system,, they did not try to tell me anything after it was complete. I thought that was good, they were honest and thorough.
I highly recommend Chris Sullivan, a plumber with Bill Howe Plumbing. He did a great job replacing my garbage disposal and unclogging a drain in my bathroom. In addition to being a knowledgable and efficient plumber, he is just a really nice guy. Truly a kind, honest and intelligent human being.A neighbor recommended Bill Howe after Chris fixed her kitchen drain, and I'm so glad I listened to her. I often feel anxiety about having a stranger come into my home to fix stuff, especially during the pandemic, but I felt very comfortable with Chris within a minute of talking to him. He's also very neat and clean. He wore a mask, gloves, and coverings over his shoes, which is very important to me. If you need a plumber, look no further: call Bill Howe and ask for Chris!
Multiple posts numbered most recent to least recent:1/2 - Doug came at the estimated time, was extremely professional and very helpful for more than just the reason we called for help. My wife smelled gas when I didn’t, Doug found multiple small(Ish) leaks under the house and set about closing them to inspection-grade quality. He had to cut through some flooring and repaired them. Most importantly for me, he explained what was going on with the pipes so I felt good about authorizing the work he deemed necessary. Doug was fantastic but everyone Bill Howe has sent to service my property has been very good too. I’ve called them more than I’ve reviewed them and can say that I was happy even when not moved to tap out an online review. You’ll pay a premium for a name brand but I can attest to the value of the cost.2/2 - Hector came on time, well within the estimated window, and was very professional. He inspected all the areas we needed estimates on and was knowledgeable about the various issues to be addressed. He was also respectful of PPE and social distancing policies. The process was efficient and pleasant.
Troy was very professional. He did not have the part on the truck, but left and promptly returned with it. I will definitely call Bill Howe for future plumbing services.
We have used Bill Howes services before and have always been satisfied with their work. Today, however, we were presented with clogged pipes just hours before our dinner party. It just took 3 hours from my initial contact until they finished their service. We will not hesitate to use their services again.
Fantastic work by Martin and his teammate. They were knowledgeable, prompt, helpful and charged a fair rate. Also really nice guys. They repaired the air gap filter on my sink. Couldn’t ask for better, highly recommended!!!
Bill Howe's scheduler was prompt and quick with helping set up an appointment with one of their crew, and Tyair was professional, knowledgeable, and incredibly personable. He was able to clear my drain quickly and left my bathrooms spotless! I would absolutely use Bill Howe again for any plumbing services
Our main line for sewage developed a clog on a Sunday. I called several local plumbers, none of which would come out. I had used Bill Howe years ago, and decided to call them. I provided my info and received a call from the on call plumber just a few minutes later. Justin Gould arrived at the house within 15 minutes. He was professional, enthusiastic, and extremely helpful. He cleared the blockage with 15 minutes. The cost was reasonable, and I highly recommend Bill Howe Plumbing.
Joyce Bressler
2 years ago
We called to have a kitchen sink leak fixed. After repairing the faucet, he noticed the water pressure was pretty high. He checked outside and in our garage (before and after our regulator) and discovered the pressure was almost double what it should be. He was able to make that repair on the same trip. Very professional and pleasant. I would recommend them for others.
michelle trapp
2 years ago
These guys were awesome!!!!! Had a washer and dryer from Best Buy delivered this afternoon and they couldn’t install because the valves on the faucets needed replacing. I immediately called Bill Howe Plumbing. They picked up right away and had a plumber here in less than an hour and a half!!! Tris Coffin was my guy and was awesome!!! Replaced the valves in like 5 minutes, cleaned up the water, played with my chihuahuas and was out in under 20 min. And price was what I expected. Nothing too crazy.Loved the great customer service and genuinely nice plumber who cared about my issue.Will recommend!! Thanks guys!!!!!
Scott is awesome! We had a clogged pipe in the kitchen, and it created a huge mess. We called Bill Howe this morning, got an answer right away, and Scott was at our door right during the promised time frame. He fixed the problem much more easily than we expected, and was super helpful and friendly. Greatly appreciate the fantastic service!
Sharon Foerster
a year ago
Michael arrived on time, removed and replaced the kitchen sink, installed a new faucet and expertly reinstall the plumbing fixtures. Water shut off was less than 10 minutes, no impact to my neighbors. Cost was reasonable for the work needed. Highly recommend the service and staff.
Darryl Fountain was my plumber he was fast efficient friendly and was reasonably priced. He fixed my leaking tub facet and fixed the turn-off at the front of my place. I would recommend him to fix all my plumbing needs
Brian Patrick Mckinney
a year ago
Our 30+ year old A/C unit and Furnace have been badly in need of replacement/upgrade for some years now. In spite of that hard reality, about a year ago, we just simply stopped searching for a decent local contractor after experiencing a whole variety of arrogant, condescending, rude, up-sell, onsite estimators who just left us flabbergasted at how far down the scale, personable, honest, and friendly customer service has devolved to. However, partly on a whim, but mostly with a pragmatic reality check that winter is coming, with some hesitation, we finally decided to give Bill Howe a try.Our experience with Bill Howe began with a surprising twist in the form of an estimator named Jeremy Girtain, who actually showed up and rang the doorbell exactly at the agreed time. Who does that?? Jeremy did not drive up in a brand new Tesla, wearing a three piece suit, nor did his cell phone ring and interrupt our estimate discussion a single time during the 30 minutes or so that he was here. He was both receptive and respectful to the idea that we had a specific, finite, list of things that we wanted and needed installed, and we never once felt the typical hard up sell pressure that usually dominates these kinds of estimates. He gave us multiple choices, and sound, but not pushy, recommendations for the ideal system for our square footage. Nice!! So we contracted.On the morning of the install we received a nice courtesy text from Howe dispatch to inform us that the installation team was on the way, along with an informative set of ground rules that the customer and the team should try to adhere to. The team (Bren Talob, Brian & Sam) arrived exactly on time, and like some finely trained group of hive bee's on a mission, laid out various tarps, donned their booties, removed and disposed of all the old components, and had a completely new system installed, tested, and running before 4:00 pm that afternoon.A final walk around visual inspection of the entire new installation (A/C Unit, Furnace, Digital Thermostat) provided by the team leader, revealed an overall ergonomic design (wiring, plumbing, wrapping, general appearance) that felt craftsman level to me. As a career technician myself, I felt that the attention to detail was stellar, especially considering the overall final cost. The technicians were unquestionably on the order of extremely courteous, professional, and continuously communicative during the entire installation process. Even to an untrained eye, this was definitely one of those labor intensive (upstairs/downstairs/roof work), dirty, and technically challenging projects that no one in their right mind looks forward to happening at their home. And yet, these three fellow's not only went to the extremes to make it as painless as possible, but they also made it look easy, and more importantly seemed to be loving their work the entire time that they were there.Bill Howe's approach was a refreshing change and exceeded all of our expectations. Nice first experience!
Jackie McNamara
a year ago
Had a toilet plumbing leak underneath my mobile home and called Bill Howe. Daniel, the technician, was very knowledgeable. He assessed the problem, replaced the wax gasket and job was complete within the hour! Highly recommend Bill Howe.
Christian Teare
a year ago
Shaun, my plumber from Bill Howe was excellent. He was professional, fast and knowledgeable. He saved me time and money (on a Sunday!) What a hero.
Thank you, Bill Howe Plumbing.
Jim Heilchuck
2 years ago
Juan Lopez 964 is excellent. He was professional and friendly. He did a great job. This is the third time I’ve used Bill Howe plumbing with my home and my mother’s home. I’m extremely happy with the service. I highly recommend them.
After calling about six other plumbers, I found Bill Howe Plumbing to be the least expensive and they were able to come install the new water heater the same day. Dave showed up on time and was very professional. When he was done installing the new water heater he explained how it worked and taught me how to flush it.
Juan Lopez. Let me just tell you about this guy. He is amazing. He was able to fix my water heater after every other website told me it needed to be replaced. He was so kind and empathetic to my problem. His attitude was so positive and wonderful. He was a pleasure to be around. I will always use this website for my future concerns. I have never been more happy with the service. Give him a raise, he really deserves it.
Michael McCarter
2 years ago
We would like to share our experience with the Bill Howe Plumbing team.We decided to replace our water heater, pressure regulator valve, and hot and cold-water valves that provided water to our washing machine because they would not completely shut off the water when turned in the off position.Due to having multiple items that needed replaced, we were happy when Armando came out each time. Armando did an awesome job with replacing our water heater, pressure regulator, and water valves. He made sure everything he did had a nice clean look that made everything look great. Armando was very polite and took the time to answer all our questions. He was also very conscientious in following COVID-19 guidelines to ensure our safety as well as his own. Since Armand has helped us a few times now, it feels like he is part of our family.We had a positive experience with the Bill Howe team, from getting estimates, to scheduling the day and time they would come to our home. All work was completed to our satisfaction.We want to say thank you to, Nicole, Christine, Miguel, and Armando for providing us with awesome customer service!!! The Bill Howe team will be our “go to “plumbing team.
Bill Howe Plumbing is the very best in San Diego. They responded within minutes to my online request for an appointment. It was set for the next day at a time that was convenient for me. The plumber phoned to let me know when he was on the way to my home. He was on time, was cordial and installed my new bathroom faucet and new stainless steel risers. I had the 10% discount coupon from their web site. The total invoice was very reasonable. They are always professional and their customer service is outstanding.
Alexander List
a year ago
Had a plumbing issue at my new house, Alex F came out earlier than expected and finished the job super quickly! He was super knowledgeable and cleaned up any mess. Highly recommend.
I’m definitely going to use them from now on for all my plumbing needs. They quoted me a lower price for the work needed by over 60 percent. The other plumber was trying to take advantage of the situation and tried to overplay the complexity of the work done. Bill Howe plumbing came 30 mins earlier and literary got the work done in 20 mins and charged me 20 percent less than what they originally quoted me.Strongly recommended this company over discount plumbing or any of those promoted companies on Google.
Thomas Mitchell
a year ago
Kris quickly analyzed the situation and repair it swiftly and got us back to normal. His cheerful demeanor and can do attitude made it a pleasure to witness a true professional at work!!Thank you Kris an Bill Howe for such outstanding service!Susan & Tom Mitchell
Bryan was FANTASTIC! He figured out the problem quickly and got to work immediately. He also stopped by his office on the way over to make sure he had supplies to fix varying sized pipes since he didn’t know what we had. He worked diligently to get the leak fixed in a timely manner — with a friendly attitude. We will use Bill Howe again — and request Bryan!FIVE STARS!!
I highly recommend Bill Howe Plumbing. Technician, Justin G. was extremely professional, courteous and informative. He explained what caused the clogged drain and resolved the issue. He took the time to do the job right, which I appreciate. Thank you Justin G. and Bill Howe Plumbing!
Michael was our hero!! We had a broken cartridge in our shower handle and he was able to remove it and get our shower working, despite all if of the challenges of working with 80 year old plumbing. He was transparent and explained every step of the way. And all of this on a Saturday. So grateful!!
Nicole Chieffo
a year ago
Everything was extremely professional! From Ivory who took my call to Miguel who showed up and ensured we had the best service in our years of calling Plumbing services. All of this on a Sunday afternoon!! We will always call Bill Howe Plumbing for any work in the future.Nicole and MikeCarlsbad, CA
Our technician Chris did a wonderful job. He was very patient with our questions and gave us sound advise. He was friendly, knowledgeable, and wore a mask. I also recommended Chris and Bill Howe Plumbing to a neighbor who stopped by inquiring of Chris's quality of work. We are extremely pleased!
Allie Talavera
a year ago
Guillermo and his team completed a bathroom remodel in December. His team of plumbers and remodelers were professional and efficient. We are happy with the work the did and service they provided. Would recommend.
Trevor came by to assess our failed water heater. He was professional and made me and my dog feel at ease. He’s a very nice guy and helped made sure restoration and heating was also set up for the issues we had. I highly recommend this company and especially Trevor. He did a fantastic job!
Anna Corres-Kurzeja
a year ago
This is the third time I have used Bill Howe. They have always done great work and always work with me. 1st time I had a leak from my roof and it cause water damage and mold. They repaired the damages and cleaned up the mold issue. 2nd time, my AC wasn’t working properly and found out I had a bad motor. They came out and replaced it and cleaned up the HVAC for me as well! This time Bill Smith was the technician and fixed the issue with the AC ductwork. I really appreciated him going above and beyond to take care of the issue and fixing it quickly. Amazing company with well knowledgeable technicians!
All I can say is that they are a Godsend. We recently moved to our new home. And our all our drains were not working. We called several plumbers and Bill Howe had the earliest availability. Tyair came ahead of time, was professional, took time to explain our options and was able to fix the clog in our main line. If I ever need another plumber I’m asking for Tyair. Great service and because of Tyair, we’re planning to use Bill Howe for restoration service. Highly recommend
Staci Stompoly
a year ago
Thank you Bill Howe and Roberto! We woke up new a natural gas leak in our water heater, and ended the day with a safe new one! The main office communicated with us every step of the way. Roberto took care of everything and cleaned it all up before he left. Thank you!
Carlos Arbelaez
a year ago
Sam was very nice and explained the job in great detail. He is very professional and incredibly friendly. I was so impressed by him that I asked him to schedule the cleanup through Bill Howe also.
We love Bill Howe plumbing! Excellent experiences with Eric and Daniel. Great service, friendly, professional, high quality, and very responsive - including when we had some follow up questions a few days later. Highly recommend!
Great company that hires great individuals. John was my repair man and he called and gave me a heads up on when he was showing up. He was very nice, approachable, and professional. He explained everything he was doing and why he was doing it which made plumbing seem very fun and enjoyable. He made quick work and cleaned up afterwards leaving my toilet and pipes looking brand new. I would definitely do business again with Bill Howe’s Plumbing and recommend John over and over.
Linda Tegarden
2 years ago
I live in a large, older apartment complex. Many trees and shrubs. Roots penetrate water and sewer lines and caused a huge problem for me. Bill Howe Plumbing sent out a very competent, professional gentleman named Chris. He and two others from Bill Howe worked hard for several hours to resolve the problem, which was complicated by previous poor work done by others over the years. Repairs were made and past mistakes corrected. These fellows worked efficiently and were professional, meticulous and pleasant. As a elderly person, I appreciated the extra consideration and kindness they showed. Very respectful. Thank you Bill Howe.
Rachel Zulauf
2 years ago
Professional and fast. We already had 3 different contractors out to identify an awful smell emitting from our guest bathroom. No one was capable. Scott identified the potential problem quickly and with the aid of their “smoke bombs” , which are effective. Took him less than an hour. We are happy to hire Bill Howe to do the repair work, especially because their quote was so reasonable!Scott and his partner Louie were excellent! They located the source of 2 leaks in 2 different bathrooms and made the repair the same day. Fast, efficient, professional, and respectful. I would hire Bill Howe again. It’s so nice to find a company that cares about their reputation and their clients.
Jayne Cunningham
a year ago
The team at Bill Howe was tremendous to work with. Danny, Oscar, Carlos and Alejandro were all fantastic. Loved working with them- will never hesitate to recommend to anyone. Thank you so much!
The technician unclogged the shower drain at a reasonable price. He was very careful to be neat & tidy. He explained how to do maintenance on the drain to avoid clogs. I will only use Bill Howe in the future.
Claudia Law-Greenberg
a year ago
Bryan was the tech who saved my problem. He was knowledgeable, professional, and friendly. He did a great job and worked hard to fix my plumbing issue. I highly recommend him and the Bill Howe company.
Becky Henderson
2 years ago
Victor Gonzalez is fantastic! He is professional, super fast and has tons of experience. I have had Victor out twice to do repairs and he is just great. I trust Victor to be honest and do a great job!I now have a major plumbing job to do at my house and I don’t want anyone but Victor to do this big job!!Bill Howe plumbing is who they say they are.
All aspect of services were great, from service reps to plumber. I did receive conflicting info between 3 different employees:1) Two employees told me there is a flat rate of $82 to unplug a bathtub drain. One phone rep quoted $82-174 for same service.2) One phone rep told me downstairs neighbors would have to be contacted in advance to coordinate appointment so their plumber could check their pipes are OK after completing service in my place.But when Shaun arrived to conduct free estimate, he said he could unplug drain immediately and would check with downstairs neighbors After he unplugged drain. I assume, then, that’s normal procedure, Not what I was told over the phone.
Enjoyed working with Juan very much. He’ll be back next week to install a new water heater for us.Juan was here when he said he would be and completed our Rudd water heater install as planned. Good to see Juan again. Another fine job by him. Very neat and clean worker for us. Thanks Bill Howe…
Julie Burkhart
a year ago
Technician Josh Troyer was professional and friendly. He did a quick job and provided me with advice on how to handle so it doesn't continue to happen. An overall great experience.
kyle Gunderman
2 years ago
I called them after an unmarked and untraced gas line in my backyard was broken. They were able to come quickly and fix the problem. I’ve had poor experiences in the past with contractors so my expectations were low. All I can say is Doug reset the bar for what I should expect. He was knowledgeable, prompt, and professional. He got the job done and my dog liked him. Yes, Bill Howe is slightly more expensive, but I’m ok with that. With anything you can get cheap, fast, and quality, now pick 2 of those. He nailed the fast and quality and personally the peace of mind that gives this homeowner is worth it. I hope I don’t have to call out a plumber again, but if I do I know who I’m calling.
I rarely leave reviews for any service but felt compelled to do so here. Like most people I’ve been ripped off by plumbers before. However Justin was prompt, professional, no upsell, and did great work. While I certainly hope I don’t need their services again in the future if I do there’s no doubt who I’ll call. Thank you so much for making an annoying plumbing problem a pleasurable experience to fix.
Jennifer Alvord
2 years ago
I have used Bill Howe for my plumbing and air conditioning needs as of late. They have done an excellent job each time they visited my property for service needs. Recently Nicholas Walker came to inspect our AC unit. He was personable, prompt, and very communicative about what needed to be done with our HVAC unit. He took his time during the inspection and was professional and courteous throughout our interaction. I would highly recommend Bill Howe to friends and family and will be requesting Nicholas should when we need a new HVAC in the future.
Ellen Chang-Weidig
a year ago
Tony M. (681) was so helpful and professional!! He takes the time to explain everything so you understand. He has very good communication as well so you always know where he is at in the process. He was very nice to my kids as well! Thanks for having a good member on your team. I will be requesting him each time I use your company!
Cabrillo Dental
2 years ago
Bill Howe was a great choice for our office. We had a toilet and sink clog that we had been dealing with but Bill Howe was quick to get a tech in by monday. Thank you to Shaun Wilmore 731 he was very professional quick, and left the work area very clean. Will definitely be using Bill Howe for all our plumbing issues and will refer to our family and friends. Thank you!
Darryl Symonds
4 months ago
Excellent service by LenDale. He listened to my explanation of the issue I had and quickly took action to clear my drain. Awesome and thank you!
Heihachi Slate
a year ago
Requested a project estimate on November 1st. The technician came out, inspected & told me an estimate would be sent to my email the following day. It is now November 9th, I have contacted them via their chat on November 6th which is located on their portal & still no estimate. Perhaps this company does not want any work to come their way because this is the behavior being presented to me at this time. I guess it was a waste of my time to contact Bill Howe.
Great service, but you're going to pay for it. They came right out, the guy was nice and knowledgeable and went right to work. This is the 1st time I had ever replaced a water heater and I had no idea what they cost, but Bill Howe is a reputable company so I took their word for it. However, my wife and I both got the same reaction from people when we told them it cost almost $2000. Everybody we told said we got ripped off. They did good work and they did it fast, but boy did they charge us for it. About 2 hours work, $500 labor and $1400+ for the parts. Ouch. Live and learn I guess.So, very very expensive, but great service. If you don't mind paying top dollar, call them.
Jason was awesome. Worked quickly, very personable and knowledgeable. He had our drain fixed in no time. Bill Howe Plumbing got us an appointment the same day and they were a fifth of the price for the same drain repair as another popular pumbing company. My husband is a general contractor so he knows when someone his giving an accurate/ fair price. We will definitely use Bill Howe for any of our plumbing needs in the future
I called Bill Howe to deal with a plumbing and restoration matter based on their favorable reviews, and I am so glad that I did. Ricardo and his team were outstanding- polite, professional, punctual, knowledgeable and neat! He helped coordinate everything for me with our insurance company and with the other team members at Bill Howe. I really can’t remember the last time I have experienced such extraordinary service coupled with excellent work. I will use Bill Howe going forward for any of my plumbing, heating or ac needs. Companies like this are hard to find these days. Thank you Bill Howe, Ricardo, Luis and the rest of the team for taking such good care of my home!
Cecelia Sullivan
a year ago
Robin was fantastic to schedule an appointment for me quickly with Michael Hoover, the technician I had one other time for a different problem. Michael is the best-he is on time, knows what he is doing, works quickly and cleans up after working. Bill Howe and Michael will be my plumbers for life!!
Definitely ask for Isaiah. We have owned many houses and he is by far the best plumber we have encountered. He's incredibly honest and extremely resourceful. When he was with another co, he solved a water line reroute issue with a unique solution that no other plumber found. He saved us a ton of money. He will also give you great advice on cost efficient plumbing solutions like the best faucets and water filter systems. I was able to find him after moving to Bill Howe and he did a great job on our filtration system ( saved us money on that too.) Isaiah gets 5 stars and Bill Howe gets credit for not trying to overcharge their hourly rates and charge fees for estimates like many other in the area.
Elaine Hartwig
2 years ago
Gabriel was very professional! I just hated having to pay the service fee when Bill Howe was the ones who put our new faucets (6) in just 1 1/2 years ago. I’ve never had my entire faucets come loose before, much less 2 of them! Oh well, at least he was nice about it...but $174.00, ?
Julie Bradford
a year ago
Best ever! Great service person (thank you Asher Cart), great price even on a Sunday evening call. Definitely going to call Bill Howe again! You got my business for everything your company does, & you better believe I'm gonna tell my friends Bill Howe know how . Ty ty ty
Water won't flow due to clogged drain pipe. Called the company and Scott came on time with complete right tools. He solved the problem fast and satisfactory. Also, Scott was very respectful, friendly, knowledgeable and made sure no mess was left.
helmutt sandiego
4 years ago
The redo after 6 weeks was done very well and even found some issues with a video scope. These guys are great, have excellent equipment and know how to use it. I did not expect a no charge for this, but they did. I have used Bill Howe for well over 5 years now and have always been well served. If fact, they resolved another company's screw up a few years ago that could have closed off a drain line with a liner. Highly recommended company.
Enoch was very professional, did a thorough maintenance checkup and offered good suggestions.Brandon did an excellent job in installing our water heater. He was very professional, courteous, on time well-prepared and very careful of our place in performing this service.
I just wanted to let you know that I am truly blessed that Chris Sullivan came out to do the repairs today on my toilet seal leak between the tank and the toilet. He was absolutely phenomenal and COVID19 ready and beyond polite and courteous. He was extremely knowledgeable and timely and thoughtful and efficient. He is the reason why Bill Howe continues with an service that can’t be competed with!!! As always, I am definitely praying ? for all of you and your amazing families with God’s richest of blessings always. Merry blessed Christmas ? to everyone and please be careful and stay safe out there!!! I highly recommend Chris Sullivan for permanent employment and continued education in the field and a raise and kudos and a huge promotion!!! (No, he did NOT PAY ME TO SAY THIS AND AS A DISCLAIMER...I hereby swear to the heavens above that we are not related nor have I ever met or been associated with him prior to today. Take that to any court and or bank and it’s a Supreme Promise!!!)
Kelly Garver
10 months ago
Jason was a pleasure to work with. He was professional and listened to our needs (we had a list of various repairs that were needed). At the end after completing all repairs he went through all details verbally with me before finishing.
Edith Scripps
2 years ago
Mike spent 30 minutes after his visit to explain all of the details of his work to help me understand next steps to keep my old pipes running. Very thorough and clear and helpful.Would recommend Bill Howe to anyone who needs great customer service and expert plumbing.
Susan madueno
2 years ago
These guys are excellent! Always on time and professional . There have been 2 guys that have come in to help fix a root problem that I have ( roots growing around my sewage line ) and both gentlemen have been outstanding. I only remembered the name of 1; his name is Shane and I wanted to say how professional , kind and happy he was . He fixed our issue and was incredibly thorough. I have recommended them twice to friends .Thank you ! Please continue the excellent work !!Susan
Bill Howe gives first-rate service - and is staffed with skilled technicians.The team has a can-do approach to diverse plumbing requests. I needed to have my GroheBlue Chilled and Sparkling water filtration system removed and reinstalled for a cabinet repair and Steven W. was the best person for the job. I trust this organization - they are my go-to service provider.
Alice McLennan
2 years ago
Bill Howe was recommended to me by my neighbor. I called and they set up an appointment for the next day. The repair man was running a little late so the office called me to let me know. He arrived, he was polite and efficient. He got the work done quickly. I will call them if I have other plumbing needs!
I was told they would fix the leak between 12 and 3 the next day. Somehow, they sent the supervisor to give an estimate. Luckily, he had the equipment and was able to fix the leak, but for $200.00 more, though it was necessary as we had been without water one day already. The supervisor was great and quite helpful. Unfortunately, the set up was incorrect and cost us $200.00 extra.
The most professional, honest, and hard working home services company I've ever worked with. We had a pipe burst and Bill Howe's mitigation team sprung into action, immediately sending out people to dry out the rooms affected, worked directly with the insurance company, do the demolition and most of the repairs, and gave us honest and helpful advice and estimates for the entire restoration process. Always easy to contact with a main switchboard always available and direct emails and text messages to those involved. We had a couple of scheduling snafus and one portion of tile repair that wasn't up to our satisfaction, but Bill Howe gracefully and professionally responded to both concerns, and the rest of the project went smoother than I could have imagined an emergency repair in the middle of COVID could go. Huge thanks to Cassandra, Jerren, and Jimmy for going above and beyond.
Caroline kresky
a year ago
Our technician arrived at the beginning of the service time window and installed our new bathtub faucet and shower head. He was very professional, wore a face covering the whole time, and polite. He recommended and emailed a quote for some future work that needed to be done.
Excellent service. Our water heater started leaking at the worst time possible, and thankfully Bill Howe had immediate appointment availability. I would ask for Doug every time. He called ahead to find out what type of water heater we had, so he could bring one in case a new one was required. Planning ahead like that saved me precious time, and I was grateful he didn't have to make 2 trips. He was courteous and efficient. The type of person that I felt comfortable inviting into my home, which says a lot. He went above and beyond, removing the old wood platform - he could have just as easily said that was outside the scope of his line of work - but he didn't hesitate to help me out. Exceptional work! Ask for Doug - you won't be disappointed!!
Leonore Puffer
2 years ago
We had a clogged drain in our bathroom sink. I called BH and they were able to send a plumber the next day. Clarence Davis was on-time and fixed the clog quickly and inexpensively. He was friendly and efficient. He took the time to explain everything to me, and allowed my teenage son to observe and learn the whole process. Clarence even diagnosed another, unrelated leak I had in a different bathroom, and gave my son a quick lesson on how to best address that. As a single mom and female homeowner, it is such a relief to have a technician and company I can trust. Thank you Clarence!
Technician was very friendly and professional. Work was done in a timely manner after parts came in.
Faye Ponder-Price
a year ago
Darryl did an excellent job with repairing the water heater. Professional and completed repair in less time than originally estimated. The only issue was the length of time for the part to be delivered we had no hot water for an entire week. That is one thing need to improve on.
As always, Bill Howe did an excellent job for my client. They showed up early, worked very clean and explained everything in detail on the new workings of the AC heater unit. Very pleased once again with their professionalism and knowledge. What a great company!! Fred Hegrat, Premier Services Plus.
Guillermo Castro and his whole team were fantastic! Very helpful, professional and friendly. They did an awesome job! Thank you Bill Howe!?????
First time using this company and highly recommend them. They were professional from the initial phone call all the way through to the service at my home. I was sent an estimate for further work right away and scheduled it. They came out to the house within a day and did an excellent job! So happy I chose this company.
steven kossman
4 years ago
I am very pleased with the service we received from Bill Howe Plumbing. I had a leaking pipe in the the garage. They were able to identify the leak, and efficiently make the repair. The final result was clean and professional. The price was appropriate. I will use their service again. I will request Michael again. He was pleasant, professional, courteous, and explained everything in a manner that was understandable for a layperson.
Service was professional, polite and the work was completed in 10 minutes. I just find it high-way robbery to charge $276.00 per hour with a one hour minimum. I should have made the repair man stay at my home doing chores for the remainder of the visit since I paid for the full hour.
Mike was OUTSTANDING very professional knew what he was doing great communication I was expecting 10k + $600 later all is good lve been in auto repair industry for 43 years when you find something good you stick with them no one else for me big thanks to Mike and Bill Howe couldn't be happier ???
Matthew Foley
5 years ago
I am incredibly impressed with the professionalism of this company. I could not be more pleased with the service! I called Bill Howe at 8:30am and explained a major plumbing issue that I feared would put me out of my house for days. I was offered an opportunity to schedule an appointment for the 9am to 12pm window for the same day. In less than an hour of my initial phone call, I was contacted by Giovanni who had arrived at my house ready to complete the repair. His availability to work around customer schedules blew me away. He clearly established the project goals, took the time to effectively communicate his recommendation to me and quickly took action to complete simultaneous repairs. After the plumbing was repaired, Giovanni was joined by Alejandro to evaluate the damages. Both employees were extremely transparent about the project’s progress and continuously produced more than expected. I was nervous about having my high-maintenance energetic dog in the house, however, both employees were very comfortable. This is a great company to hire for pet owners.For a new San Diego resident, the first time contacting a plumber in the area was nerve-wracking. I could not have been any more pleased with the attitude, ethics and results produced by this company. I highly recommend Bill Howe and especially the two employees who helped me today.
Jeffrey Russell
3 years ago
We have been going to Bill Howe for plumbing for a long time. They always give us a reasonable price and perform excellent work. We had Chris help us today and he was exceptional. Efficient and did a thorough job clearing the blocked kitchen drain.
Today their plumber, Dan Denny (and his apprentice, Gage) replaced the plumbing that goes behind my stacked washer and dryer. I was able to get them to come out the same day I discovered the problem. They were exceptionally polite, clean in putting shoe coverings on before entering my condo, and taking time to explain everything they were doing. They also kindly answered some other plumbing questions I had. Dan was able to explain a weird noise my water heater has been making for the last three years, when other plumbers I’ve had to my home could not explain it. It was a matter of some pipes touching a piece of metal that they shouldn’t, and he just pushed it into the right place and the sound stopped. A freebie. It is rare to get such wonderful customer service, and I will probably only exclusively go with Bill Howe Plumbing for all of my future plumbing needs. Thank you Dan, Gage, and this company! It is nice to see such wonderful service.
Had Dave Redfield from Bill Howe install a new hot water heater for us and on a scale of 1 to 10 - we give Dave a 12!! Installation was in a difficult place and with zero grumbling and a total positive attitude, Dave and an assistant (sorry, forgotten the assistant’s name, but he was equally positive) went to work. Polite, professional & very caring, the installation corrected shortcomings of the previous installation (which was done 11 years prior by a different company). And all done at a fair and good value price. Can’t recommend more highly.
Corey is very friendly and professional, and found the cause of the ceiling leak in a short time. The repair was completed soon, and he was careful not to cause too much dust and damage during his work. Very trustworthy. In the future, I will contact Bill Howe's service again.
Our technician Victor was exceptional! He was knowledgeable, courteous, timely and thorough. You have a fantastic employee that represents Bill Howe Plumbing’s top notch service. We will definitely look to using again if/when the need arises—as well as recommend to our friends and family! Thank you for providing great service!
The whole Bill Howe experience was wonderful. We had our furnace replaced and AC installed. Steve the sales advisor was great. Told us exactly what the process was going to be - and we got quite a good deal. The main installers (Jojo and Joseph) were personable and very professional. Obviously this company takes there customer service seriously. I’d highly recommend using Bill Howe. Great folks.
Martin was very knowledgeable of the product, thorough in his diagnostics and detailed in his work. But most importantly he truly cares and speaks highly of his Bill Howe coworker family. He cares about the quality of his work and his clients thereby demonstrating that Bill Howe truly does know how when it comes to plumbing and customer service and satisfaction!
Great work moving the supply lines under the kitchen sink and replacing the 21 yr old (!) water heater with a brand new one. The plumber did a great job discussing different options to help come up with the best plan. He finished the job quickly and kept the house clean. Bill Howe also gave the best pricing for the work to be done. They continue to provide excellent service for best cost in San Diego.
Douglas Kepner
7 months ago
Rigo went the extra mile. love the company. As owner of Del mar landscapes these people are my go-to when out of my realm. Doug Kepner
Jennifer Frederick
2 years ago
On July 25th we had a fire sprinkler line damaged which shot water into our 3rd floor loft area for an hour before our savior Matthew R. (from Bill Howe) showed up to patch the pipe and was actually able to get the fire dept. to show up to shut the line off totally. Additionally, a creep water mitigation guy in a creepy white van showed up and commenced to harassing me trying to get me to let him in the house to start working. He wouldn't listen to me, so Matthew stepped in and told him he needed to go. Matthew waited for Darwin (also from Bill Howe) to show before he left. Darwin was just as amazing as Matthew. He came in, I walked him thru and showed him where all the damaged areas were, etc. Darwin painstakingly and VERY patiently dealt with our negligent/incompetent property manager for a couple hours before having no choice but to accept defeat and leave us in a very flooded home (all 3 floors flooded). Fast forward a week later, when said property manager finally allowed someone to start working, it was Darwin who showed up again. Still as great as the first time. He was very patient with us, since we had to pack, etc. to get out. I asked for paths to be left to certain things in the garage, he was more than happy to oblige. Anytime I came to the house he was more than patient and answered any questions I had and not one time seemed bothered by my presence. He was always very considerate of us and our things. Things went downhill a bit from here, NOT Bill Howe's fault at all. But super fast forward to last week when work started back up and was coming to a finish. Yesterday, Skylar R. (also from Bill Howe) came to hook a majority of our plumbing back up. The subcontractors threw away part of my faucet and he let me know and I opted to just buy an entire new faucet, he wasn't pushy about it at all. Just let me know what my options were. He was quick, efficient, and extremely professional. Just like Matthew and Darwin he was not once bothered by my questions. Also, one of the most impressive things of all 3 of them was their attitude toward me as a woman. They never once spoke down to me, etc. just because I'm a chick. :) Our Project Manager (Jamie) was also fantastic and very professional. Anytime I text he is quick to call and update me and stays in touch and on top of the job, stopping by to check on progress. The subs Bill Howe used for our job were also professional and did great work. We had no choice but to move back in while they were still working. They were kind and patient and worked around our things, even moving stuff to clean and pick up their painters tape, then moving things back. They were very thorough when finishing up, making sure they cleaned up after themselves, etc. I would definitely use Bill Howe again for any of our household needs and highly recommend them.So, to summarize: Matthew R., Darwin, and Skylar R. (listed in order of appearance) are AMAZING and Bill Howe is lucky to have them!
I run a large business here in San Diego and unfortunately have had a couple of larger floods. Bill Howe's team did everything they could to get our business cleaned and repaired so we could open. They have a great team and were super responsive. Haley Howe made sure they got someone out right away. If you have any need that they service I would not use anyone else in town but them. Thank you Bill Howe!!
Best customer service thus far! Tony cleaned and repaired my company's sump pumps quickly and thoroughly. He sent me reminders and took his time to go through all of the details. He also helped me understand what was done and what I needed to do going forward. Highly recommended!
Anthony was on time each day. He replaced our downstairs toilet and cleaned up the tile flooring. Anthony communicated with us and asked for our suggestions about what toilet we preferred. Removal, installation and cleanup was quick and quiet.We are very happy with Anthony’s work and respect to customer and with Bill Howe Plumbing.The Cooks
Tom Stieber
10 months ago
Second time we've used them for deep clogs. Arrives on time and gets the job done fast! Fairly priced and easy to reach and book. Highly recommend!
I had Bill Howe provide lining services and replace some cast iron with new abs. All their lead plumbers on the job were great (shout out to Mike and Scott). The techs and managers know what they are doing - I never felt like I was being squeezed for money for unnecessary repairs, unlike other plumbing companies. Bull Howe understands their customer needs! They left the job site clean. Would definitely use again for other plumbing related needs!
Bill Howe performed its yearly maintenance of our air conditioning units, discovered a few issues, promptly repaired them and insured that we are ready for the summer. Nick was our technician and he was excellent, knowledgeable and personable. Fantastic company!
Victoria Martin-Anderson
2 years ago
From the Start with Raul who evaluated the issue to the finish with Victor the Technician and Jesus who came in the afternoon. All 3 were professional, with exceptional customer service and great personalities.They seemed to enjoy working for Bill Howe!Victor was very Skilled in his craft and put me at ease by explaining what was going to take place at our home. I would definitely use them again and refer friends and family to them.This company was highly recommended to us by a trusted El CajonDixieline Staff member. ?
Glockstore Business Manager
11 months ago
After some further communication, I've amended my initial review from 2 stars to 4. I think it's very important for a company to stand behind their work/ service. I received a call back from management and after explaining my experience they did the right thing and made the issue right. Nothing in this world is perfect; it's what you do to fix the situation that matters. BH stepped up.
Lura Mari Bickford
4 years ago
Roberto from Bill Howe plumbing responded to my service call for a plugged toilet in one hour. He augered it out, and it works great. He made no mess, and was very professional. He didn't charge me anything above the service call fee of $99. In addition, he consulted on my problem with a washer that backs up, figured out what would solve that problem, and set a date with me to come back and fix it. I highly recommend this business!
We were very happy with Bill Howe! Our technician, Enoch, was very personable and knowledgeable! He explained everything clearly without making us feel pressured into any “extra” options. We will definitely go back to them again in the future!
Bill Howe plumbing is great! Martin came in first for free estimate and did installation of water softener system and programming in my house. He was really kind and very professional. He explained every little detail about his work and water softener system maintenance.I was very pleased and satisfied with his work and his professionalism. I strongly recommend him and Bill Howe Plumbing Co.
Karen Mottola
2 years ago
We had Tyair come to our house today and we were very pleased with his professionalism and service! He found the problem immediately and fixed it. We appreciated his thorough explanation of his services and our options. I would rate our service a 10 out 10 and would use them again without hesitation!
12 reviews5.0 star rating 1/8/2018I'm really impressed with this company. After a minor issue, Bill Howe went out of its way to make things right. It is obvious that this company cares about its customers. We had technicians install new ducts for us, and they were outstanding. They went out of their way to keep us informed about what they were doing, and to make sure we were satisfied with their work. The technicians also made sure that the house was as clean (if not cleaner) after they were done. True professionals. I am very satisfied with their work and would highly recommend this company. Fantastic Company.
I am so thankful we called Bill Howe when we found water pouring from our ceiling! They came out immediately, found the problem and repaired it at a fraction of what I thought it would cost!The repair guy who came out was professional, knowledgeable, explained everything and showed me ways I could prevent this problem in the future. And he cleaned everything up before he left! They turned a frustrating day into a great day!
I was worried about the price and I got my repairs done for less than $100! My technician was friendly, helpful, quick and super informative. I had the best experience and want to say don't be afraid to call these guys thinking they're too expensive - they're cool people.
Carlos Santiago
9 months ago
Both Dan and the other technician were very knowledgeable and professional. They did an excellent job. I would definitely recommend your company to friends and family.
Dwayne Schamp
4 years ago
The water heater in my mother-in-laws house started to leak after only 4 years in service. I checked the installation of the old one and found it to be very shoddy. It sits outside in a dedicated closet. The installation details were not filled out, it was not in a pan but sitting on the cement floor. The connections were not really that secure. I shut it all down, and told her to call Bill Howe. They came out last year and fixed a clogged main line with great efficiency.She told me it was installed, so I went over to check it out. The installation was very good. It is now centered in the closet, sitting in a non-rust pan raised off the ground, all the paperwork is accessible, the details are filled out on the stickers, the plumbing and gas lines are new and properly routed. Just an outstanding job and great attention to detail all around.They are local and care about what they do, more so than other plumbers and pipe-fitters I have dealt with. The team is knowledgeable and friendly. If they don't know, they ask! Parts are stocked in the truck so delays are not an issue.If you need any plumbing work done, give Bill Howe a call. The right price, the right parts, the best team!Thank you!
This is the third time that I've called Bill Howe for service at my rental properties. I'm always a super satisfied customer. They're rates are reasonable & they're really responsive at all times of the day or night. Armando was my plumber technician this morning. He couldn't have been more professional, courteous, or honest. If you need a plumbing company, you should really use these folks.
Michael Iammarino
5 years ago
We were very pleased with Bill Howe's workmanship and professionalism of our slab leak restoration. They handled the entire restore project from beginning to end. Their project managers were on top of the project the entire time, to insure that schedules were met.Additionally, all of the Bill Howe employees were prompt (showed up when the said they would every time), neat looking (uniforms were clean every time at the start of their task we were very impressed with this feature) friendly, very polite and helpful.We would definitely use Bill Howe again for future work and highly recommend him to others.Thanks again to all the people at Bill Howe that got our house back together once again.
Denny Carlisle
3 weeks ago
Very knowledgeable and professional plumber! Great service
Michael Cancel
7 months ago
Mike was very professional, quick and efficient. What a great team member and company, they show me Howe!!! And got it done!
Robert Remington
a year ago
3/28/2022 Bill Howe customer service has restored our living room to brand new appearance after discovering, repairing, and restoring an underground slab leak!Bill Howe project manager Guillermo Castro, and Bill Howe team members including Raul, Joe Linture, Jose Ulloa, Miguel & Dante responded immediately with a repair and restoration plan providing fantastic customer service with just one telephone call!Project manager Guillermo Castro coordinated all Bill Howe technicians' schedules beginning with high tech slab plumbing leak detection, emergency copper pipe repair, copper pipe rerouting, drywall and paint restoration! Expert Bill Howe plumber, Jose Ulloa, completed our home restoration with a new bathroom faucet installation and outdoor garden hose water hose bib upgrade.The Bill Howe team checks water pressure at several locations throughout the home as a complimentary service, a thoughtful diagnostic for a 20 year old residence. Every step of the emergency plumbing restoration was carefully supervised by Guillermo Castro, project manager, to our complete satisfaction.Bill Howe technicians completely sealed our living room restoration area with heavy duty transparent plastic sheets that kept all areas of the home dust free during this project. Joe Linture, drywall and paint professional, was able to precisely match 20 year old original paint to perfection plus provide the drywall texturing to match original living room walls!Each Bill Howe technician provided special effort to remove all excess building materials used in the home restoration at every stage and vacuumed / cleaned every work location before the next scheduled service call. Amazing attention to detail!During the restoration project another respected drywall contractor contacted us with a competitive quotation however the quote did not include three different shades of new living room paint plus the painting labor. Bill Howe home services are super competitive - I know you will be completely satisfied with the expert results.Thank you to Bill Howe Plumbing, Heating & Air, Restoration services for truly exceptional home emergency services - our family is super pleased with the convenient project schedule and so impressed with the fantastic service!Best of success to you, Mr. & Mrs Howe, and your team of professionals.__________________________1/2021Truly Exceptional Emergency Water Heater Service! Matthew called me in the early evening right after my emergency water heater plumbing message to Bill Howe Plumbing. Matthew was able to provide an accurate telephone estimate to replace a leaking 50 gallon water heater.Matthew & Brandon kept me informed of the appointment by text & telephone updates while the Bill Howe office communicated appointment confirmations!Matthew & Brandon installed a brand new 50 gallon RUUD Premier water heater in less that 100 minutes, hauling away the old leaking water heater. Their professional installation was excellent!The Bill Howe quoted price for a 50 gallon name brand premium water heater was way less than other plumbers and big box hardware store quotes. Even better, the Bill Howe quoted price was exactly the installed price - including custom copper pipe installation!It's been a pleasure to have Bill Howe Plumbing provide emergency service to our home. Thank you to Matthew, Brandon and the entire Bill Howe team. We're your customers for life!
I am so impressed with Bill Howe Plumbing! Every step of the way was very easy and professional. The plumber was right on time, very friendly, helpful, professional. They even texted us a picture of him as he was on his way so we knew what he looked like when he arrived. I would definitely use them again and would recommend them to friends and family!
Roberto M from Bill Howe Plumbing was great! I called for a drainage issue in our kitchen sink, and I was scheduled for a tech to come out within three hours! Roberto was professional, diagnosed the problem right away, and even gave us some background on what the problem was and how to avoid it. Super fast, very reliable, and very economical. Always happy to work with Bill Howe!
Travis Raynor 906 was the plumber that was onsite. He removed the bad hardware on my kitchen sink and installed the new. A job I thought to be pretty difficult, he made it look easy and was done in no time. So very pleased was I with the results that I requested him again in a follow on job on my to do list. Travis is a credit to BHP. Very personable with a very friendly demeanor. Work ethics commendable. Observed to be very experienced and highly skilled in his profession. Well done!
This company has always come through for me. The people they send out to do work are skilled, thorough, clean up when finished, communicate clearly, are polite and respectful. When asked if they like their job, the answer is, without fail, affirmative, because the company is good to them. Hooray for Bill Howe family of companies.
Liza San Diego
5 years ago
Our water heater leaked and we needed a replacement ASAP. Having made negative experiences with a plumber in the past, we wanted to call Bill Howe because of the commercials. If they don't know how, then who, right? The lady on the phone who scheduled the appointment was very professional and sweet. She sent Andrew, the technician, out the very next day. He was very kind, knowledgeable, and on time. He worked in a timely manner and clean. We are a small animal rescue and Andrew was kind toward them as well. This was a very positive experience, and we will make sure to recommend Bill Howe because you really know how!
Cindi Christiansen
3 years ago
Bill Howe is my go-to for plumbing with absolutely no hesitation. Today was no different. The plumber was courteous, helpful, and I felt he was watching out for my best interest. I'm an older single woman and so often the older woman is a target to be taken advantage of. I have no worried with Bill Howe Plumbing. I feel I can trust them and I know their service is above and beyond what is expected. I can't go wrong. :-)
Great customer service and responsive. Came out the next day to unplug a toilet. Shane K was the technician and he was awesome. We will definitely use Bill Howe again. Prices was cheaper than other places as well.
James Christman
a year ago
I can't say enough about the quality of service but more importantly, the people at bill Howe. I called on Sunday afternoon because my water heater pilot went off. Instead of charging me $253/hr the nice woman that answered suggested a phone call. <2min later I received a call from Brandon who very patiently walked me through how to re-light my pilot light. Here's the kicker. He was ON ANOTHER JOB SIMULTANEOUSLY doing the exact same thing and was able to support me. Incredible.This experience validates a full pipe lining they performed last year, which was very costly but there team made the experience well worth it and I'm so relieved to never have to search for another plumbing company ever again in San Diego!Two thumbs way up!!!
Samonae Carter
a year ago
Excellent service performed/received from Scott Dinwiddie at Bill Howe Plumbing, Heating & Air, Restoration & Flood Services!He went above and beyond during his visit to share education/look at multiple items in the unit. Overall, really great to work with and I will be using this company again.
I had a gas leak problem a month ago, and it was a nightmare waiting and finding plumbers to fix it. The first plumber I got fix the broken pipe but sdge came and said there’s still leak. The same plumber couldn’t find the leak and he was not doing it carefully at all, even the gauge he put at the gas meter was proven to be loose later on. He made me believe I have to hire helium company to find the leak in the walls. So I had several plumbers’ opinion and NO ONE suggest to do a more thorough test on all the possible exposed exit ( where the gas went through). I had no choice but look for the help of helium company, they didn’t do any test, they just started punching holes and found nothing, which cost me over 1 grand. I was so desperate, and my friend recommended me Bill Howe, I made an appointment and Corey, a gas specialist, shows up on time. He was super kind, friendly and professional. He examined my house and told me his plan, most importantly, he eased my nerves. ( all other plumbers say immediately I’ll need to replace all the gas pipe cuz I’ll never find the leak in the house) I had imagined all the worst possibilities and he’s the first guy told me there’s no need to imagine the worst. The second day he came on time ( which is so rare among all the plumbers I’ve dealt with) , he first found the gauge was leaking by using a better quality solution. Then he put another gauge to test the pressure inside the house. basically he’s the first one testing the pipe on both side of the regulator. Guess what? There’s no leak on all the pipes but only on that damn regulator in my garage! I can’t believe this is the answer I got from the whole battle with finding the leak….. beyond joyful… He then helped me pass city inspection, replace a new regulator, and SDGE came over to give us the gas back. This all happens in TWO days! And of all the time and money I spent on the wrong plumbers and company! I really appreciate Corey’s help, honesty and work ethic. And he’s so easy to be around, carefully explains everything. Bill Howe will now be my only choice for any issues in the house, finger crossed I won’t need their help any time soon!
Unique Langford
5 years ago
I’m visiting my brother from in California and imagine my horror that on my watch the kitchen sink starts to randomly overflow everywhere. I needed someone to come and fix it as quickly as possible. The worker who came out name was John and he was very kind, hardworking, knowledgeable, and informative. He got the job done quickly and effectively. Then he made sure the sink in my brother’s unit was fixed completely, and the apartments above and below before leaving. I would definitely recommend him and his company to everyone.
Troy did a great job replacing our broken garbage disposal today. He also removed an old water filtration system and helped us find a fix for our malfunctioning hot water recirculating pump, without charging extra for any of it. Fantastic service from a great professional. Always very pleased by all of Bill Howe's technicians, highly recommended.
Chris Sullivan is an excellent ambassador for Bill Howe Plumbing. He was polite, courteous and competent. He is proud of the company, and I can tell is a great employee
These folks are simply awesome. I had a significant backup in my whole house. Scheduled a call online Sunday night. They called me on Monday morning to confirm. As promised, the tech called us 30 minutes prior to arriving. He assessed the situation and provided an estimate. He got right to work and the job was challenging. He had to remove the master bath toilet as well. He cleaned the areas so they looked like no one had ever been there. The lines are working great and can't believe the difference. The tech was kind and professional (I can't recall his name but he deserves recognition for sure). Given the time and amount of work needed to get this fixed the cost was more than reasonable. I would highly recommend Bill Howe for your plumbing needs.
Enchay Lopez
6 months ago
Don was so professional and fixed my problem. I love dealing with bill Howe.Great Plumbing Company.
Bill Howe is my go to for all plumbing related issues. They arrive when they say, explain all issues before starting repairs and give accurate estimates. Their prices are competitive, service is extremely reliable. They respect my home and property when coming on site for repairs. I recommend Bill Howe without reservation.
I called several plumbing companies before I landed on speaking to Brittany at Bill Howe plumbing. She was inviting and responsive and sounded like she really wanted to help me. After telling her what I was looking for she found a plumber who could install my water filtration system the next day! Not only did Martin show up on time but he was 30 minutes early! He told me what was going to happen and asked my preferences for the installation. A part wasn’t working properly and he had the piece to replace it! He even called the company and ordered a backup piece for me just in case it became a problem!Thank you for your time and services. I will be using Bill Howe as my go to plumbing service from now on.
Lorelei Stump
2 years ago
Once again, I called upon my favorite repair company, Bill Howe. This is totally unsolicited.Just wouldn't be an old homeowner without these guys. Just finished having my gas lines replaced, my furnace duct work replaced, and this time, now had to have my corroded out and patched sewer line replaced. All repairs were at my request. Never any pressure to act on estimates. Work always done efficiently, time lines met, quality products and happy employees. Never have had to call them back on a job. They will continue to be my go-to company. May not be the cheapest, but have learned over 30 years of owning this house, you get what you pay for. They are fair priced. I like companies where the employees are proud of the company they work for. Shows in their work.
Michael McMillan
3 years ago
We are having our kitchen remodeled by Bill Howe and while the project is still not finished, I had to give a review of the actual plumber who did the dishwasher, faucet, and under-sink plumbing installation. Christian spent more than 7 hours here because he had to go into the wall and install angle brackets, plus re-do the entire sink drainage and water filtration system. When he discovered one thing after another he consistently made the best decision for me as the customer, ensuring that everything worked perfectly before finally leaving after 6, to go to another job.I felt that he was really dedicated to doing a good job, and made sure that we were totally satisfied with his part of the job before leaving. Living in an old house (1955) he had to make a lot of adjustments and did so with expertise and professionalism. Really nice guy too! I would recommend Christian for any plumbing job!
This company is prompt, courteous, and they fix the problem right away. I only have one bathroom at my home and they came within a half hour. I have used Bill Howe twice now and their staff is excellent. The timing is punctual (which is probably my favorite part) and they know what they are doing. The staff and especially the technicians/plumbers are very friendly and get to work right away. You can count on them to be there and to provide excellent support.
Vincent Devillaine
2 years ago
I would have rated 5 stars for the fast response time, quality of work, competitive price, knowledge and ease to deal with. Unfortunately the final bill was $150 more than quoted because two additional flexible copper lines were required for my new water heater.I find it a bit hard to swallow considering i sent pictures, at their request, so they could provide me with a quote w/o sending someone. The pictures were clearly showing the top of the old heater (rigid copper pipes) so they knew the flexible copper lines would be required for the new one. They had no answer when I asked why the quote missed it.I doubt they try to rip off customers but these mistakes always end up being paid by the customer. Disappointing. 4 stars.
Elizabeth Komives
2 years ago
Josh was professional, arrived right on time, and cleared the drain efficiently. AND they didn't charge nearly as much as I was expecting! This was the best service I've ever had! I will choose Bill Howe all the time for my plumbing needs
Clayton Casipit
2 years ago
Dave Redfield 925 was awesome. He replaced the entire water plumbing in the house. He made a great suggestion of moving the main water line into the garage in order to be able to place a future filtration system in the garage instead of on the side of the house; I hadn't thought of that. He and his assistant did neat and complete work. They even checked and replaced old and faulty faucets. Very thorough and very friendly!
This is probably the 5th time I have used Bill Howe for plumbing repairs and a AC installation.. Each time the work was done professionally and repaired or installed right the first time. The most recent work I needed done was by plumber Doug Powell who was very experienced and did an exceptional job?Gary Leander
jeremy haywood
2 years ago
Wonderful experience with Bill Howe. Troy was very professional, trustworthy, friendly and respectful of our space and time. Will definitely request his services in the future and highly recommend him and Bill Howe’s services to anyone. Bill Howe because they really know how!
I have an HVAC maintenance plan with Bill Howe, and the technician recommended installing a kickoff sensor to prevent flooding in the attic in case the condensation line ever was obstructed. Fast forward several months later and today that sensor saved me from a flood because it did its job and kicked the thermostat off when it the line became blocked. Very happy with the service I receive from Bill Howe and now use them for all plumbing and HVAC needs.
Casey Firestone
a year ago
DJ, our technician, was knowledgeable, professional, and patient. He listened to all my concerns, explained things, and clearly showed he was an expert. Then when another problem arose with our other bathroom, he phoned the office for me, explained the situation, and got us a technician for the next day!! Love DJ, love Bill Howe Plumbing!!!
Tony and Christian were professional, thoroughly explained each step and showed us exactly what they were doing. We really appreciated how they cleaned up each time before they left. They were very courteous. They are a great first impression of Bill Howe's services. They also contacted their referral services to repair our drywall and tiles, who called us and stopped by to look at the area. Wonderful Customer service!
Brandon was knowledgeable and efficient. He arrived on time, thoroughly performed our main line maintenance, and made a reasonable recommendation for future maintenance next year.Thanks Brandon-Good work Bill Howe.
Erin Gordon Smith
3 years ago
Well, what started out being only a toilet replacement, ended up being a 3 day event with holes in drywall and almost in outside stucco as well. We were luck enough to have Mikey and Brian help us! They were very honest, communicative, detailed, & hardworking. At one point, they were not 100% sure about next steps due to the funky location & structure of the piping. So, they called their supervisor who ended coming over to offer his advice. We now have an awesome toilet that, we can say with certainty, has been properly installed I highly recommend Mikey & Brain from Bill Howe!
Zarita Wreschinsky
a year ago
Very disapointed in service install for a new toilet. They had to come out 3 times before it was fixed right and the third time they still didnt reinstall the cover plate back correctly. They were rude to me saying there was nothing wrong with it and then found that one of the bolts was tighten down. Such a hassle for a simple install with a very high fee I had higher expectations. Will not use them again!
Patricia Wharton
a year ago
This was the absolutely best experience we have ever had with technicians at our home! The technicians were polite, professional and considerate of our property. I will recommend Bill Howe Plumbing to all my friends and neighbors!
Bill Howe plumbing is Great Company. Jackson, service rep is AWESOME. This is 2nd time that he has to may home. He is friendly and does a great job!I wished I could give more stars. I would give 10
Debbie McBride
2 years ago
Miguel did a great job finding the leak in my basement and kept me apprised of everything he did. He explained each step and tested his work to make sure there were no further leaks. He removed all trash and kept my home clean. He was very friendly and courteous. I would highly recommend him.
Without any doubt.. the BEST IN THE BUSINESS!! We had Martin replace our water filter and I have to say i am very pleased with the results. He was very professional, on time. very clean. He took his time explaining what needs to be done after the job and even left his number just in case we have any questions. He went above and beyond. Martin did an outstanding job!
Patricia Mills
5 years ago
Each time we have had occasion to send for a technician to come out from Bill Howe we have always been provided with excellent service. This afternoon when Miguel Rodriquez came out to service our water heater, the service was beyond excellent, it was exceptional !!!My husband and I are senior citizens and probably require a little more patience when being given an explanation. Miguel had that patience. He was polite, friendly, and a couple times went way beyond what was required of him.As I said, we are senior citizens and it's important for us to be reassured that who we're dealing with is honest, trustworthy and that we're not being ripped off. Miguel certainly is that type of person.Good job Bill Howe in the training you give employees but most of all the type of people you chose to employ.Pat Mills, a very satisfied customer!
Yolanda Collins
2 years ago
Clarence Davis was very professional and at the same time very personable in his handling of our plumbing issue. He told us what the problem was and what he was going to do to resolve it and the cost. We appreciated his candor and his humor. Thank you for having such a professional employee working for you!
David Kurniadi
3 years ago
First time ever working with Bill Howe Plumbing and I was blown away. Extremely happy. They were responsive, fair and the assessment of my plumbing issue was concise and accurate. The plumber whom I worked with, Dooud, was extremely professional but also was an advocate for me when he noticed that there could have been damage created by the utility company. I would use them for all my plumbing needs
First time calling Bill Howe and I am glad I did. The technician, Christian Arguilez, was very professional, knowledgeable and patient. He explained every details about the issue and what was needed to be done to fix it. He did an excellent job from beginning to end. I will recommend the company and Christian to friends and family without hesitation!
Josh was very professional and early.Our kitchen sink clog was past the U-bend and my snake wasn’t long enough so we had to bring in the big boys. Josh cleaned it out in no time. He also told us to flush it out a couple times a month with a sink full hot water and dawn to help degrease the pipes. Little tips like that go a long way. Thanks Josh for taking care of us.
Kimberly Jones
5 years ago
Clarence and Xavier were respectful and efficient. They accomplished the impossible! They made every effort to get the leaky pipe taken care of without having to go through our neighbor's adjoining wall! They even saved us some money. This is the second time I've used Bill Howe. We used them last year at my mom's house. I was very impressed.So when we needed a good plumber with reasonable rates, I suggested Bill Howe immediately. I highly recommend this company. Fast, efficient, honest and clean up after themselves!
James Sommers
3 years ago
I purchased a reverse osmosis system water filtration system from Costco with the intent of installing it myself. It was easy enough to install, however, getting it not to leak at every connection was a different story. After much frustration I called these guys. They showed up on time which is refreshing. Martin and the other guy that came out were able to fix the multiple issues quickly and explained what they did and what parts they used.Plumbing service is expensive, no doubt about it. However, peace of mind knowing that it was done right it priceless. Highly appreciate their service and attention to detail.
Siavosh Vakilian
8 months ago
Alvin was punctual, professional and very competent. Diagnosed the problem, replaced the broken part and had everything working in less than an hour. 5 stars experience
Diane Retallack
a year ago
Jose was prompt and courteous for my install appointment, and did a thorough investigation. Although in the end the job was larger than anticipated and he was unable to complete it, Jose was great at explaining options and next steps for me
Had a main line back up in my house I just bought, my home warranty company suggested another plumber which had terrible reviews and didn't call me to schedule so I hired Bill Howe instead. Tony came out and quickly removed the clog and recorded all my lines with the sewer cam. The company my insurance chose didn't even call until 4pm that day, almost 24 hours after I called them and an hour after Tony had solved the problem. Sometimes it's better to pay out of pocket to just get it done right by a company that actually cares about their reputation for good service than wait for the insurance low bidder. Tony was on time, courteous, and professional.UPDATE April 2020: Trevor just did an excellent job fixing my supply line leaking under a driveway slab.
July 8, 2016 : Michael of Bill Howe Plumbing arrived right on time. He explained how the charges would be calculated and estimated the time and price for the work. He was very nice and I was completely comfortable with him in my home. He went right to work and finished the 2 tasks more quickly than I expected, with good quality.
Our water heater went out the weekend before Christmas 2019. We called several plumbing companies for quotes and they all seemed pretty high. So, we decided to call Bill Howe and they were very reasonable; they came out on Monday, which was the same day we called them. They gave me a estimated quote over the phone. They were out by 11am and gave me a quote that I was happy with. The young man that came out, I believe his name was Brandon, was very professional and knowledgeable and installed our new water heater before 3pm that same day. I will definitely recommend Bill Howe to family and friends.
We have been a customer of Bill Howe for several years now and they always impress. We just had them install a cast iron tub and re-route the shower line. Mike Lacey and team did a great job and the price was very reasonable. We highly recommend them for any plumbing or air conditioning needs.
Anne Daugherty
a year ago
Doug was on time and courteous. He finished the shower hand rail installation within an hour . We will call Bill Howe Plumbing for our future needs.
Christian Penas
2 years ago
There are Five Star businesses and there are businesses like Bill Howe Plumbing that go above the five star mark and truly wish I could give them a higher rating.Miguel Gomez (486) was terrific throughout the process. Miguel explained what he would be doing at each step and executed promptly. It was evident that Miguel knows his trade. His work was clean and meticulous. When unexpected issues came up, he just took care of them rather than stressing us out with bad news or work change orders. Miguel is a perfectionist. That's a good trait in a plumber. 5/5 Would definitely recommend.
Travis provided excellent customer service. He was able to identify, repair and complete my leaky shower job very quickly. I highly recommend Travis, he’s one of the best technicians at Bill Howe.
Summer Bryant
4 years ago
Trevor was great! We thought we were only going to get a quote today but he had time to do the job AND really went the extra mile doing it! Sorry you had to drive all over town to get parts 2 different times, but let me tell you we really appreciate it.BONUS: Trevor is a 3rd generation plumber so he was very knowledgeable as well as personable & helpful.This is the 2nd time we have used Bill Howe for repairs and have always been impressed with their services.
Technician Michael H. was fantastic. He was on time for both the free estimate AND the date of service. He completed a water heater install, a water pressure regulator replacement, a bathtub faucet repair and an exterior hose bib repair in record time. He was informative and professional throughout and I would DEFENITELY hire him again. Prices were also very reasonable. DR
The technician was on time, knowledgeable, and efficient! He was masked and respected our distance through the entire service appointment. He worked on our HVAC for nearly an hour, inspecting the unit completely before offering the necessary repairs. The unit is safe to operate now. He even checked each vent for carbon monoxide escape! I feel so much better knowing my family will be safe this winter! Thank you Enoch!
After a quick diagnose of our water pressure and flow into our home we determined we needed a new whole house water system. What we had was no longer working and close to 25 yr old. Easy to schedule, old system removed and complete install and cleanup in 1/2 day. I am switching to Bill Howe for all my service needs. Great Job!
Mary Ann Canales
3 years ago
I was really happy about my service! I decided I needed help installing my water line to my refrigerator last minute. They were able to send me help within an hour. John F. was very friendly and made us feel at easy. He did a great job and had us ready to go in just an hour. I know exactly who to call for the next time I need any help. Thank you!!!
Jennifer Booth
2 years ago
Dan and Gage were amazing. They treated me like a family member...seriously. I even had a really stupid question the next day and Dan called me right away and treated me so well. I can also tell you my friend also had her water heater break the week before mine and she paid at lest $500 more than I did. I will always use Bill Howe moving forward, we had just a great and very reasonable experience. They were also both such gentlemen. The left the area cleaner than they found it.
We had an emergency situation with our hot water heater conking out over the weekend. They arrived within 3 hours of our call, did beautiful work, very non-disruptive to my day (I work at home) and my bill matched the quote-no hidden fees. Michael was a real professional and did excellent work! They are my new plumbers!
Just had a fantastic experience with your company. Your drain technician, Mike Mason, was super friendly. He was patient with all my questions, knowledgeable, and very professional. I would recommend him to anyone who needs a friendly, dependable plumber. He represented your company well. Now, I've had great experiences with plumbing and heating and air with your company. Yay!
Brant Candelore
2 years ago
Enoch at Bill Howe Plumbing did a great job diagnosing and fixing a central heater problem. He was communicative during the entire process and let me know what was going on and what was being checked. It was a terrific experience. It was a fire and forget, and the issues got handled and the problem got resolved promptly. I would definitely recommend Bill Howe and team for Heating and AC repairs.
Bill Howe has serviced us in indoor plumbing; plumbing and restoration project; installed new furnace and A/C; and again we trust them to maintain our furnace and A/C yearly at a reasonable price. Their office staff is friendly, professional and personable. Their tech staff is skillful and efficient; always calling prior to appointments; and always on time; friendly and professional! Thank you Bill Howe Family!!!
Monique Privette
2 years ago
Our technician Brandon was amazing!!! He was on time, very professional, and friendly. He went above and beyond for us and he did a great job with our water heater. He updated us with everything he was doing. Kept his mask on due to Covid. Thank you Brandon for all of your hard work!!! We would definitely recommend him.
Everything was great except Bill Howe's scheduler called us at 2:00 PM on Monday to ask if they could reschedule to 2:00 PM on Tuesday; their guy was running late. Bill Howe's guy showed up at 2:00 PM on Tuesday to tell us that he didn't have with him all the parts required to repair our toilet. Could he come back - with the necessary parts - between 10:00 AM and 1:00 PM on Wednesday? What could we say? Sure.
Grace Catherine
a year ago
Great professional and friendly service, from booking to post repair. The technician Jackson, was fast and efficient. We have used Bill Howe before and have always had a nice experience. The technicians are always well trained, clean and polite.
Bill Howe to the rescue again, we called to have our bath tub fixed. We had a plumbing we had a leak under our bath tub that was flooding our bathroom, Shane the technician came and and went right to work, he knew exactly where to go and what to do. Shane was very nice and professional, I would recommend Bill Howe to all my family and friends.
Luis was great and fixed part of the problem. I'm giving the company a 4 star rating because my toilet is still running! Apparently they didn't carry the flap for my toilet in their trucks. I guess I have to call another plumber now to fix that.
Susan Agellon
2 years ago
Bill Howe has the most professional, knowledgeable, honest and friendly people working for him. 2 gentlemen came today. Dan is the best plumber i have come across. His apprentice Gage was quick and listened intently to Dan. Gage did the work with the confidence of a professional. I would have them come to fix anything in my home.
AJ was an amazing technician. He arrived on time and was kind and helpful. AJ quickly detected the issue and solved the problem. I’m very happy I called Bill Howe Plumbing.
Brandon came out to replace our wtr htr. He did an excellent job! Another well known company gave me 3 times a quote for the replacement. Brandon politely answered all my questions and completed the job faster than thought
I will call Bill Howe again.
William Miles
2 years ago
Bill Howe, Inc. and their team of professionals have been our “go to” company for all of our plumbing and HVAC needs for years. We had a leak in our main water line, under our street, leading to our home. We live in a rural area. Raul was first on the scene to assess the issue. He was professional and explained all the options available, as well as, the process of proceeding with repairs. For me, it’s a matter of trust and confidence. Bill Howe, Inc., especially Raul, delivered. Victor, the plumber who did the repair, was professional, on time, prompt, and courteous. The entire process was seamless, from leak detection, repair, and street restoration. Thank you, Raul and Victor, for your professional and courteous service. In addition, Bill Howe’s subcontractors are top notch!! Mike, with CPL, detected the leak location. He was professional, friendly, and answered all of my questions. Prompt and “spot on” accurate, Mike found the leak in less than hour! Finally, Miguel and his “right hand man” Gilbert, of Army Ant Excavations, were amazing! They excavated the area of the leak allowing Victor to repair the pipe, then, restored our road to a better condition than what they found when they started. Miguel and Gilbert were professional, courteous, and kept me informed at every step.With Bill Howe, Inc., you get a team of professionals focused on providing the best service for their customers. I only call on the professionals of, Bill Howe, Inc., because they instill confidence and they do the job right!
Jan Bottenberg
4 years ago
Bill Howe Plumbing is by far the very best in all of San Diego. My water heater went out and flooded my laundry room and when Tris arrived he was not only professional he was so kind and caring. He cleaned the whole mess up for me and recommended I put in a tankless water heater. Steven came out today to put it in and was so efficient and professional too. He didn't leave until everything was to his satisfaction plus he cleaned everything up for me. If you need an outstanding plumber that will not try to take advantage of your pocket book then definitely call Bill Howe Plumbing. I highly recommend them. Thank you again guys !!
Cezary Ornatowski
6 years ago
Love Bill Howe! They are responsive, timely, friendly, and expert. I needed a leak fixed under time pressure and they called me back when they had a cancellation to get a tech in right away. Josh told me I needed a new faucet, so he came in the next morning to install it while I bought one. This was my second experience with Bill Howe and I'll certainly call them again!
Carly Bourque
5 years ago
After having our home Termite Tented for 4 days and returning home to a steady leak from our water heater drain faucet, I knew I needed help ASAP. I called Bill Howe and asked for a technician after hours (it was 6pm), and they had one on the phone to me within 2 minutes of hanging up from the call center. By 6:45, Chris was at my door and ready to get to work. He did the repair in an hour and was friendly and knowledgeable. The repair went off without a hitch and we are completely satisfied with the service provided by both members of Bill Howe that we came into contact with. We will definitely be using Bill Howe in the future! Thank you guys!
Your Home Sold Guaranteed Pete Mylerberg
3 years ago
After having massive problems with my home warranty company at the same time that I had a water heater leaking water in my house I was able to call Bill Howe plumbing and was treated exceptionally well, they responded immediately, and saved the day. My home warranty company felt it was OK to schedule a plumbing diagnostic visit next week. Five days away with no hot water and a leaking tank in my house was not acceptable. I called Bill Howe plumbing because so many of my peers in real estate shared with me how nice they were to work with and how fair they were with their pricing. Not only do I have hot water but we have a high level of confidence that the entire job was done exceptionally well. As a realtor myself I learned to recommend quality companies like Bill Howe plumbing over any home warranty company which is part of many real estate transactions. Thank you Bill Howe plumbing
I had an issue with my toilet and tub leaking.. I couldn’t find the source of the problem. Bill Howe’s plunking was to the rescue. Allan was amazing. Very thoughtful and clean , and he knows his stuff. He was fast and efficient. Highly recommend . Ask for Allan
I have had the pleasure of working with these guys during a problem time at the house. Danny Moreno in particular has been professional and informative throughout the process. He is up front and honest with what the next steps are. I appreciate his time and would work with him again if ever needed.
Brandon and Tony arrived on time as promised, very professional and courteous. They were able to clear the drain blockage, verified that the drain was working properly and left the area clean upon finishing up. We have always had very good experiences with Bill Howe and its employees and are grateful for the professionalism and service!!
Robert W. Smeaton
a year ago
Exemplary service as Bill Howe & Staff took my call yesterday and had a technician out to assess the Noritz Water Heater’s condition. As agreed, it was replaced today. Mission accomplished! Thank you!
Five stars for Juan.. He was on time, extremely professional, polite, friendly and did a fantastic job representing Bill Howe companies. I also liked all the advance texts and calls. I would ask for him again!
Nickolas Avram
6 years ago
It was Christmas Eve and as fate would have all our drains were backed up. I tried a few things with the help of my neighbor. In the meantime my wife made the decision to call Bill Howe plumbing and they said they could be here in about 30 minutes but it seemed more like 15 minutes when Miguel showed up. He went to work immediately and had the main line unclogged in no time. Miguel was very helpful and very professional. I highly recommend Bill Howe plumbing if your ever in a plumbing jam.
Shellie Prescott
4 years ago
I had the plumbing replaced including the plumbing for the kitchen sink, garbage disposal, and the cast iron sewer line underneath the house replaced. I also had approximately 56’ of sewer re-lined.Patrick came out to do the sink plumbing and sewer line replacement. He did a phenomenal job. He was professional, and the work looks stellar.Zach and James came out to do the lining. They also did a fantastic job. They even took the time to write up a note for my neighbor who wasn’t exactly pleased to learn that we share a sewer line. They went above and beyond.Melissa was my contact with the company, and she ensured everything went as planned.Overall, I am very happy with the work completed. I would hire these folks again or recommend them to others.
Mellow D Melody
2 years ago
Beautiful job. Excellent and prompt service. Courteous and professional technician - answered all my questions, very knowledgeable and explained everything that was to be done before he performed the work.My water heater was from 1994; corroded; the 'box' that it is housed in, was originally installed in my 1974 mobilehome and was quite dilapidated and the floor of it had weakened considerably.The technician, Brandon, did an excellent job!I desperately needed this * EXTENSIVE * work done in a timely manner, for a housing inspection due in two days and it is more than I could have hoped for!! Professional, beautiful and all cleaned up afterward.
Victor was all pro. He walked me through the work plan and gave me a realistic estimate of the cost. He was careful and efficient. When I wanted to change to a different option , he explained the price difference and fully accommodated my request. I will not hesitate to call Bill Howe, and request Victor for my future plumbing needs.
Salvatore Filippone
a year ago
Dan and Gage replaced 2 gas valves, inspected and ensured apts were up to speed. 100% professional and knowledgeable. I’ll be calling Bill Howe in the future for my plumbing needs.Used Bill Howe another time, and Rigoberto went the extra mile in getting our faucet installed properly.
Michiko Fukuda
11 months ago
My son asked Anderson, but that company provided us with damaging and $1,400 for complete repair. I then asked repair for Bill Howe, and technician fixed in less than 30 minutes and I payed $90.
Megan Michelle
9 years ago
We have used Bill Howe on a couple of occasions and would highly recommend them. Overall, they provide excellent service, take time to explain the issue and are so courteous and professional.The first time we needed a plumber was when our upstairs bathroom plumbing in our first home began leaking into our downstairs. After contacting 2 other local plumbers who tore a HUGE hole in our ceiling and charged us hundreds of dollars without even successfully repairing the issue we were fed up and were looking for someone who would guarantee their work. So... we contacted Bill Howe!Bill Howe was able to come right away and they actually had all of the parts with them which was so nice since the previous plumbers had to keep leaving to get different parts. Plus, the plumber form Bill Howe was so nice and explained everything he was doing and actually left us with guarantee/warranty on the job so that if we had any other issues we could easily call them back out free of charge.We actually never needed the warranty though because they completely resolved the problem in just one visit. We still own this property and the repair they initially made 3 years ago is still holding.Now that we are in our second home, we contacted them a couple months ago when our kitchen sink began leaking. Once again, they sent someone right away who was also super nice and explained everything he was doing. Literally, within 10-15 mins our sink was like new and the plumber cleaned up after himself.We've had such a great experience with Bill Howe that we honestly wouldn't even consider another company for our plumbing needs. They are fast, efficient and so nice to work with!
Norma Leticia Gutierrez
a year ago
Our experience with Jeremy was great. He arrived earlier than scheduled (which we appreciated very much) and was prepared. When we asked about our concerns, he thoroughly explained the issues and suggested the best solution, as well as other alternatives.
We worked with Troy who was very professional. He took the time to explain what we he was doing and what he recommended which is always a plus when you are new homeowner. I would definitely recommend working with him and will not hesitate to contact him for any future work.
Viewer Abelson
a year ago
Mr. Juan Lopez 964 was professional in every aspect of his visit to my home. He was knowledgeable in what needed to be done to repair and replace water entry equipment to my resident and explained in detail what needed to accomplished. The work and cleanup was completed expeditiously. Very impressive.
Mike Reif arrived on time, was very professional and educational with diagnostics on our A/C, gave us a fair quote and recommendation. He arranged a replacement appointment as soon as was possible. Samuel & Yons, installers, were able to install 3 days sooner than expected, and it was a wonderful experience. They were very professional, explained what they were going to do for the install. Worked in an efficient manner, cleaned up as they worked, they were very polite and their work showed that they knew what they were doing. We enjoyed having Bill Howe Plumbing fix our A/C.
Gretchen Norton
a year ago
They came out to fix my air condition in the summer when it broke down. They fixed it pretty quick the pricing was a bit high compared to the last air condition company. I still recommend them because they fixed it really quickly and seem knowledgeable and experienced.
We couldn't have been more pleased with the rapid response we received from Bill Howe Plumbing. Fortunately our situation was not a true emergency, although we needed it taken care of quickly. I called late in the afternoon, set up a window of time and Michael was out first thing the next morning. He ended up fixing some other issues we had been postponing and educated us about calling the city about a potential issue with the water meter. Michael was super professional, very kind and courteous and we appreciated all his efforts.
BILL HOWE PLUMBING... SOMETHING TO FEEL GOOD ABOUT: Thank you, Bill Howe team, for helping me through an unexpected but necessary replacement of my on-demand hot water heater. Much appreciation to a great team, from the service scheduling phone rep who took my service order; to Karla, who went above and beyond the call of duty to help me navigate a conference call with the financing company (I'm hearing impaired); to my service tech, Gabe, who did a phenomenal job explaining the problem and my options. The next day, he installed a new unit and also discovered and replaced my broken main water pressure valve. And, to my surprise, he offered to re-install and check out my non-working bathroom under-sink electric water heater... at no charge. In only a few minutes, he had it working perfectly. Gabe put me back in business, with two repaired water heaters and a safe water pressure. Thanks, guys, for turning an unexpected repair into something to feel good about.
Martin came out the first time and knew exactly what needed to be done. He went online and showed me what part I needed to order. I placed the order while he was here and it gave me an estimated time of delivery. We scheduled the next meeting for that day. The part showed up two days early. Someone from the company called me to confirm the appointment the day before. Martin showed up, installed the part rather quickly and resolved the issue many others couldn't. Martin went above and beyond needless to say I am extremely pleased with him and the company overall. I am very happy to write a review when I receive exceptional service.
Today, Luis came to identify the cause of a backed up tub, toilet and leaking faucets, etc, and by asking questions and taking a quick look around our home/property, he identified and explained the cause of all these problems. He also presented his solutions which came to fruition in a short amount of time. Friendly. polite and informative from the moment he introduced himself until his work was complete, I was quite pleased to find our plumbing problems solved. Hopefully, we will not have future house maintenance problems, but I feel secure knowing that I can contact Bill Howe Services again for quality work and care. Thank you Mr. Luis and Mr. Bill Howe.
David Prickett
3 years ago
Excellent service - Came on schedule. The fellow that they sent out, Chris, was thorough, and explained everything that he was doing, and everything that he found. He fixed our leak quickly, and got us back up and running. Would definitely call them again for our plumbing work!
David Glenister, BSA Volunteer
2 years ago
The team was exceptional! They were contracted to repipe my multi-level 3BR / 2.5 BA house. The arrived on time every day with a great attitude. Any concerns I had (e.g about pipe placement, valve locations) they took care of immediately, and worked diligently for three full days to finish the 4 day job AHEAD OF SCHEDULE! Gustavo is a great asset to the company - easy to work with, very hard worker, and extremely professional. I am very confident in the job his team did, and wish them all the best!
Nate Richerson
2 years ago
Their office staff was very helpful in setting up a weekend appointment for a plumber to come in and help troubleshoot and clear a backed up drain line. The plumber Manuel was professional, completed the job in a very timely manner, and was able to give helpful advice on a couple additional projects we are needing help with.
Adriana Bedoya
2 years ago
They sent me an estimate for re piping a garage water heater. The estimate had a total number with no details. (Later on I realize why). They did the job very quickly, but left 3 dry wall holes in the garage. I inquired why are those holes left there? Well, it was not under the initial estimate. I ask: when someone proposed a job to be done, means leave the property as it was before. Silence from the person on the phone!!! I felt decided and taking advantage. Now, I understand why the initial estimate was not detailed!!!!!
Troy came to our house on a Saturday because I had succeeded in clogging our kitchen drain by putting rice down the disposal. Even though Troy had already been through a very long, hard day, he was professional, conscientious and courteous. Unclogging the pipes that were sealed shut by the disgusting putty that had previously been rice was a difficult task but Troy succeeded. He made sure everything was draining, including the garbage disposal and dishwasher. I have had many experiences with plumbers but this was by far the best. Thank you, Troy and Bill Howe Plumbing!
Dante was fantastic! Very courteous, diligent. Completed a difficult repair thoroughly. Very happy with the service. Will, definitely use them again.
Worst experience ever with a plumber. It took five trips to fix what should have been a relatively easy fix. It was only when I demanded a journeyman plumber that I actually got a plumber - on the 5th visit; prior to that they were technicians who apparently did not know what they were doing. On the third visit they replaced two parts (rather than repairing them) and one of the parts was not the correct one. This technician also re-installed the handle backwards. The toilet handle still does not flush properly but I'm done with this company.
Brenda Martelli
a year ago
Tech Enoch was awesome. super friendly, professional and informative. My brand new AC unit installed by another company was apparently over charged with coolant and he took care of it explaining everything to me about what what needed to be done and why.very good experience!!
My technician Scott showed up right on time at the very start of the allotted time window. He was very direct and concise on what repairs needed to be done, how long it would take and how much it would cost. He was spot on with everything and finished on time. I would definitely use the Bill Howe services in the future if needed again!
Marianito Endozo
2 years ago
The team (Jojo, Bren, Ryan, Michael) were very knowledgeable, professional, punctual, expedient and communicative. They worked to not be intrusive in our home as they installed new Daikin heat pump/condenser AC, FAU and Mini-split systems along with replacing all our old registers with bar type registers. They addressed every concern i had and showed their technical expertise answering all my questions. It took only two days to complete our job and this 4-man team of professionals were prepared to work rain or shine. We ran our systems all last night and the Daikin units worked flawlessly. I highly recommend Bill Howe as they made the whole process from consultation to contract to final install simple and easy and the quality of work was excellent.
Nick arrived 8/19 at 8am as planned and in a short period of time he was able to service both of our HVAC systems - one conventional and one with a hydronic coil in the air handler - and found one system required adding coolant. All tasks were handled professionally and efficiently! We will definitely request Nick for our next service.
Pauline Colyn
4 years ago
UPDATE:Thank you again John for going above and beyond to help fix our home plumbing situation! After surgery this was the last thing I wanted to deal with but again he came out and made it so easy for us!! Thank you so so much John!First review:I had an emergency plumbing situation on Christmas Eve, I did not imagine they would send some out on Christmas Eve. I cannot thank John enough for coming out ASAP, being quick and kind!! His customer service and attention to detail was amazing!! Thanks John and Merry Christmas!
Clarence Davis was my technician. He was professional, friendly and knowledgeable. He diagnosed my water leak under my bathroom sink and identified the problem quickly. He knew exactly what to do to remedy the issue and fixed it quickly. I definitely will use him again for future plumbing problems. Great service!
Robinson Swartchick
a year ago
Tommy Brittle was professional and personable. He walked us through the whole process and was able to complete and diagnose the issue. We had used a different company prior to using Bill Howe and would use again because of our experience working with Tommy.
Thank you Bill Howe. Always reliable and on time. Thank you Lendale for your awesome work and constant immediate updates.
We had a leak at our water meter. Called Bill Howe and they sent out Dave Redfield. He found the leak location, explained to me my options, and the pros & cons. Dave came back the next day to replace the old plastic pipe from the meter to my house with a copper one. He took a good care of our landscaping and pavers while doing it—professional, friendly, and an expert.Usually, dealing with the plumbing company could be another headache on top of the plumbing issue itself. Not with Bill Howe. Thank you.
I just had the best possible outcome to a very stressful situation. I had low pressure from the hot water heater, and scheduled a appointment for this morning. I was the first appointment (yea!) for my technician Miguel Rodriguez. He called to let me know he was on his way, and showed up right when he said. He encountered several problems in the course of fixing the pressure issue, he kept me advised every step of the way, and although my budget did not allow all the issues to be fixed today, he was able to fix the most pressing and restored my hot water. He provided me an estimate for the remaining work to be done and took the time to explain the issues and potential problems they can cause. He was on time, under budget and the most helpful person I have dealt with lately. I have used Bill Howe in the past and will continue to in the future as I have always been highly satisfied. Miguel went above and beyond today and has my sincere appreciation.Warm Regards,Betty
I called yesterday afternoon regarding a clogged kitchen drain and someone was here by 8:30 this morning. Scott was very professional, personable and fixed the problem in a short amount of time. I would definitely recommend Bill Howe!
I had a wonderful experience with Tony. He was friendly and incredibly helpful with the problem at hand. He fixed a really awful leak in a matter of 20 minutes. I had spent days agonizing over this problem so I can't begin to tell you how relieved I was by his expertise. He was also incredibly informed about his craft and explained many of the differing plumbing systems in the San Diego area, which was really interested to learn about. I also wanted to thank his dispatcher, Angela, for being very helpful and prompt when setting up my appointment with Tony. Overall I would recommend both Tony and Angela to anyone with plumbing or any other household maintenance need!
Randall Kendis
a year ago
Tris performed scheduled maintenance on our tankless water heater, and provided a thorough education session on the unit and the process he was performing while conducting the work. Clearly an experienced professional, he was polite, engaging with great customer service skills. I give him an A++.
Phillip Nelson
6 years ago
I was most pleased with the honesty shown by the plumber who came out and addressed an issue with the garbage disposal. He could have easily recommended a new disposal but quickly pointed out that my disposal was newer and just needed a blade adjustment. I also appreciated his calling me ahead of time to let me know he was on his way. These things one would think would be basic service but there are a lot of guys out there ready and willing to take advantage of customers. I'm glad this plumber wasn't one of them and I would highly recommended Bill Howe.
Cindy Aselage
2 years ago
I feel very fortunate that I called Bill Howe plumbing for a second quote on a piece that had broken in my shower. When Dave showed up he gave me hope that he could fix it for a reasonable cost and not the thousands of dollars the first plumber gave me. A small but unique piece broke and my shower was no longer functional. Due to the brand (a high end) and the age of the fixture it was difficult but Dave from Bill Howe came through. He never gave up, tracked down one of the parts and repaired the other. I am so happy, and I can say with certainty that from now on I am calling Bill Howe. They have earned my business for any future plumbing issues. Thank you!
Michael Holst
5 years ago
Ron was my technician. I had discovered a leak of a washing machine supply valve on removing a failed washing machine, in preparation for the new machine. I called Howe Plumbing and Ron arrived the same afternoon to have a look and give me a quote. He did not have the parts needed on the truck, so we set up an appointment for the next day (still a day before the new washing machine would arrive). Ron arrive promptly when we scheduled (early in fact), and completed the work within the estimated time frame. Ron is a really nice guy, and answered all of my questions that I asked while he was doing the repair. The repair came out great. I am completely happy with Ron's work and with Howe Plumbing. Five out of five stars.
We've been very satisfied customers for many years. Everything is done well, from scheduling the service to the job's completion. The techs are friendly, respectful and skilled, explain the scope of the work and communicate as needed throughout the process and clean up after themselves. The prices are reasonable and fair (and they offer a 5% senior discount.) We're happy to conduct business with such a fine company!
David Rodriguez
4 years ago
We wanted to share our experience and thank Bill Howe ( Douglas) for a great job.We had a gentleman by the name of Douglas come out to our home and clear a kitchen drain clog. He was extremely professional did a very thorough job ensuring the drain was completely clear. Also, Douglas wipe down the entire work area to ensure he left the area neat and clean. He even requested that I inspect the area. Thank Douglas for a great job and effort.Also, I wanted to thank Bill Howe and his boss, for running a great company. Douglas mentioned in a conversion we were having, what a great company he worked for, and he was grateful for the benefits Bill offered to his employees.Good to hear there are still great American company’s out there. Thank you guys.
I haven't lived in San Diego for very long, but I've had several plumbing issues come up. The only time we didn't call Bill Howe first...we had to call them second. Now, they are ALWAYS my first call. The folks who have come out have always been professional, explained what they were doing, and fixed it on the first go-round. The pricing has been VERY reasonable compared to what I have paid in the past. I hope I don't have another plumbing issue, but I know that I can count on the folks at Bill Howe to solve it professionally, quickly, and at a reasonable price!
Had a couple of different plumbing issues. Bill Howell was responsive and sent Saul and his co worker at 9 AM the next morning. They were pleasant, knowledgable, and very careful to test their work before leaving. I would certainly use this company again.
chris cunningham
2 years ago
Corey went above & beyond detecting problems with outside gas line and finding creative solutions that were performed neatly, timely & professionally. He personally followed up to make sure I was satisfied with the work done. Both Corey and Brandon did a great job—super personable & hard working.
julie bratspis
7 years ago
I had a massive pipe leak, with subsequent flooding in my basement. Saul arrived quickly and assessed the problem. He showed and explained what the problem was. Less than 24 hours I had a new hot water heater installed. The previous one had been installed incorrectly, so we brought it up to code. Saul was one of the best service technician I've had in a long time!In the meantime, I had a problem with a furnace that another company refused to look at because of the furnace location. Saul called Bill Howe AC/Furnace department and Philip was there within the hour. Within 3 hours he had replaced the defective piece and I now have my heat back on. Philip was sweet, knowledgeable and efficient. A pleasure to work with!The entire experience from the first phone call, the follow up calls and technician calls were all very upbeat and professional. I would call them again in an instant!
Mr. Victor Gonzalez was a stellar employee. Called 30 minutes before my appointment as a courtesy. Professionally dressed and polite, informing me with regular updates throughout the visit. Offered a promotional discount not only on the services provided - which he completed during the same visit this morning - but a discount on the estimate for replacing my 9 year-old water heater. Knows his work extremely well and great at answering questions. Definitely will request Mr. Gonzalez next time!
Bill Howe / Carlos did great job remediating kitchen / dining area after water damage. Very professional, courteous, efficient. Always showed up on time. Did excellent work. Kept me in loop each step of way. All of the workers showed great attention to detail and high respect for my property. Definitely would use them again!
Technician Travis was on time and went out of his way to make a difficult installation very nice. The project took a couple of hours longer then expected, not due to his work but because of the complexity of the installation. I would recommend Bill Howe Plumbing without question.
Dave and Chris called to let me know they were on the way and they arrived exactly when they said they would. They worked rapidly and efficiently to fix 3 faucets that had reduced water flow. Then they replaced the garbage disposal at no cost. I had forgotten that the previous disposal had been purchased earlier this year, but they looked it up and replaced it immediately. That kind of old- fashioned customer service is why we have been Bill Howe customers for more than 20 years.
I've used them twice. First time to unclog the kitchen drain and then again to install a new faucet. They did a great job for both projects. Would recommend them to others. Ignacio did a great job on the faucet!
Steve Brownell
4 years ago
Great experience with Howe Plumbing! Relatively simple garbage disposal replacement, but at the initial call was able to a basic idea of the cost of the service, and was able to purchase the disposal I wanted at Home Depot to install separate from the service. Scott arrived timely, was professional, efficient and pleasant! In and out in an hour, and now I can once again grind away!
Ron was outstanding. Very professional, thank you.Bill Howe plumming are the people you need to call if you want the job done right the first time, from setting up appointment to job finish great customer service. I will call again if needed Thanks Again
Gary Cummings
2 years ago
A sump pump in a basement toilet had been had been malfunctioning and giving off odors indicating possible leakage. But there was not an obvious leak and the pump/tank through a cabinet to a vault below the floor. Bill Howe team members were very careful to assess the problem and explain exactly what was needed. They were very careful to minimize the need to alter the cabinetry to install the new equipment. I really appreciated their focus on getting things exactly right rather than rushing just to get done. I’ll be calling Bill Howe for any future plumbing needs.
Matthew Terry
5 years ago
Dana came out and looked at what needed to be done and gave me good information. The next morning he contacted the city for what they needed to do and they came and had everything completed and corrected within 2 hours. Dana did the jobs that I needed and far exceeded my expectations. Everything in my house is finally back in working order. Please pass my thanks to Dana on the awesome job he was able to do and on representing your company wonderfully. Thanks.Today I had Allen out to help me was a leaking toilet value. He came out and did the work and get it all fixed very quickly. Since he was here I went ahead and had him do the same thing to my other toilet. Allen was very quick and did very good work. I am thankfully for the service I received today. Thanks Allen and Bill Howe Plumbing!
Rick-Paula Bickford
5 years ago
Our Technician Ron arrived on time walked me through every.step that was needed. As he followed the water leak behind one wall and then into another he was very considerate to me. It's shocking to watch a job getting bigger and bigger. He located the leak, cleaned up the wet and moldy drywall but most of all he made sure I understood what was happening at all times. I would recommend this company. My big tip is to ask for this person Ron. Good luck to everyone going through their repairs.
Karleen Wetherald
2 years ago
Bryan Casillas was the repairman sent to our home. He was professional, super nice, did a great job. They came out way earlier than they originally told us they would which was greatly appreciated since we were in a bind. It was respectful of the property, took all covid precautions, took pictures of the work he did so he could explain to me exactly what happened and how he fixed it. Would definitely call them again.
We had a clogged bathtub in our kids bathroom. I made an appointment online for a technician to come out that same afternoon. I received a text detailing Covid-19 prevention protocols that our technician would be taking, as well as his photo so we could easily verify his identity.The technician, Scott, was prompt and professional. He resolved the problem very quickly and the price was under $100, which was more than reasonable. We would recommend Bill Howe Plumbing and would definitely use them again. Thank you!!
Patrick was friendly and informative. He explained what needed to be done, and what was causing our issue. When he had to go and get a part when he felt it was taking too long he gave me a call to let me know where he was and that he hadn’t forgotten about me. In all honesty he had the repair assessed, part obtained and replaced all before the original repair window was up. He was professional and kind. I would highly recommend him and the company he represents. Thanks!
Michael Plata and his partner Ernesto were the nicest plumbers to help us out. They were thorough and kept me informed every step of the way. He explained what he was doing and why he was doing things a certain way. We appreciate how quickly and hard they work to get our household back in working order after the first attempt to fix the problem failed. They were very sympathetic and understood how important it is to have working plumbing so they stayed late to get the job done with no complaints. Thank you Michael and Ernesto you are awesome!!
I had an emergency on a Saturday with water overflowing everywhere. John Friend (that’s right Friend) showed up within 30 minutes of calling Bill Howe Plumbing with my emergencyHe not only fixed my problem within about 30 minutes but let me know why the issue happened. Turned out a previous general contractor I called did a not to code quick fix and caused my problem.I was very thankful and impressed with John Friend’s professionalism and honesty. I will be calling and asking for John for all future work.
Josh did an awesome job of solving my clogged toilet. He tried one technique that didn't work. And then got creative with a second technique to avoid removing the toilet completely. Very satisfied and recommend! Reasonable rate too compared to 3 other plumbers I called.Steven came for a separate toilet job and I'd give him 6 stars if I could. Professional, courteous, knowledge and will try to request him for all future jobs. Well done for hiring this guy!
Gary Robertson
2 years ago
Martin and Jesus were absolutely wonderful in replacing an ancient water softener in our new house. Martin was very responsive and friendly, explaining everything he was doing and why, and really going the extra mile to make sure we knew what we were getting and how to operate and maintain the system. The work was timely and the price was fair. Overall a really easy and painless experience.
Michael from Bill Howe was extremely knowledgeable and professional. I cannot thank him enough for his speedy service and his professionalism. He quoted us on day one and we called back few days later and he arrived the next day with the special part needed and finished repairs within 30 mins!
Scott help to fix multiple plumbing issues in one day. I couldn't be more impressed by his professionalism and the quality of the finished work. I will definitely rely on Bill Howe and Scott again for any future work. Thank you!
Russell Wittman
2 years ago
Our service tech Bryan C. was very professional and helpful, he took time to answer any and all of my questions. What I appreciated most was my repairs had a unique issue to my houses plumbing and we weren’t exactly sure what to do so Bryan promptly reached out to his colleagues at BHP via video chat on his phone and we got an answer and a solution.
Our seamless service again from Bill Howe Plumbing. Nate was an incredible young man. Exceptionally thoughtful and respectful inside our home, so as to leave no trace of his visit. He was exceptionally knowledgeable about all he did. We will continue to call Bill Howe plumbing for all our plumbing needs.
Ellen Ohnemus
3 years ago
Tony was awesome! He took extra time to clear out not just the clog, but really cleaned out the pipes. He ran water for a while to make sure it was running quickly. (Another drain company had been here, but couldn't clear the pipes, and just made the situation much worse. ) When Tony got here, the sink was full of sludge, which he bailed out. After he cleared the pipe he even cleaned out my sink! That's service for you! Thanks so much Tony! A+++
Brandon was great! After our home inspection revealed a lot of bathroom fixture errors, I was nervous and a little embarrassed to have our bathrooms looked at. Brandon was very knowledgable and made me feel at ease! He knew what needed to be replaced and caulked, not to mention he was perfectly on time!
Juan Lopez was friendly, helpful and upbeat. He is a problem solver who created a replacent faucet outside my kitchen door to please both my husband and myself. He is a thinker and a doer and left everything clean and tidy.
My water heater took a dump. I called several places and had 3 estimates. Trevor came in from Bill Howe. He was fantastic. He came in, sorted out the pricing and knocked out the job on the same day.He worked hard and cleaned up the place at the end nicely. I've been a Bill Howe customer for maybe 15 years now. I keep coming back. They run a tight ship and seem to find the right people to work with them.
Their price was fair in the service was great very nice technician I will definitely use them in the future and I highly recommend using them
Paul Reichert
6 years ago
Great experience all around. I called and was greeted by a very friendly and helpful receptionist, and journeyman plumber Corey K. was at my home the same day to install new valves in our laundry room. It's obvious that Corey takes great care and pride in his work, and he even went out of his way to help me install a new washer and dryer after finishing with the valves. He saw that I could use the help and jumped right in with no questions asked and no extra charge. I would recommend him without hesitation.
Romel Hokanson
5 years ago
I can highly recommend Bill Howe Plumbing. A friend recommended this company, and I/we were very pleased with the choice. The house needed total replacement of rusty, galvanized pipes to copper pipes, as well as replacement of the 20-year old water heater. Jerry VanDerham and his crew were very professional, knowledgeable, prompt, courteous, and very efficient; completing the job in just 3-1/2 days! We will use their services again - although we hope to not have a need . Thanks again! Bill Howe Plumbing.Thank you!
Oliver Becker
4 years ago
Bill Howe Plumbing and the service technician, Patrick, were fantastic. They came within 30 minutes on a Rainy Saturday night and got the job done quickly.Patrick was super friendly, informative, and professional. Way better customer service compared to Rooter Hero plumbing.
Excellent service! Michael came out Saturday to evaluate the water heater that was not working. He was able to get it going again but warned due to the age of the heater it might stop working again. I inquired about a new heater and was given a quote on the spot. As he predicted it stopped working on Sunday. I called the number was able to leave info for a call on Monday, I also used the online chat service via the website. Both exchanges were pleasant and efficient. I phoned back on Monday morning as I wanted to ensure an appointment for that day to replace the heater. I was given an appointment window for that afternoon. Michael called came out and replaced the heater. He was fast and clean, taking care by covering the rugs. When he was done it was if he was never there. I so appreciated his care for my home and making sure everything was left undisturbed. I will be using this company to upgrade my heating system.
The A/C technician was great ! He called before arrival, was on time, was skilled and efficient at repairs and service, and took the time to explain it all to me. I continue to be a very satisfied Bill Howe customer— thank you, Enoch!
Mr. Davis was professional and timely with his work. He let me know what was going on with the drain and suggested preventative maintenance later. Basically our drain was clogged with nasty gunk and if the preventive maintenance was done it wouldn’t have happened. He kept a clean work station and ensured that no mess was left behind. Thank you Mr. Davis!
Danny and his helper did an excellent and very professional job. They explained what they were going to do and provided an estimate.They put paper down to protect the floor and made sure everything was cleaned up when they were finished. I would also like to acknowledge the customer service people I worked with on the phone.My nephew Joe Tonner works for you and always mentions Bill Howe is a great company to work for.Regards,Bruce Main
Josh provided excellent service & came earlier than scheduled (he called first for change of time). Within 15 minutes he had completed his work and thoroughly went over the components of the garbage disposal....
Steven Lessner
9 months ago
We’ve tried different plumbers over the 20* years of owning the same old home and have found Bill Howe to be the most effective, professional and reliable.
Casey Weathers
2 years ago
My drains were clogged, which has been a recurring problem in my apartment since the drains are hooked up with my neighbor's. Bill Howe sent Dashawn to fix the problem, and he was great. Not only did he snake the $#!% out of our drains (literally and figuratively ?), but he also gave me AND my neighbor a lesson on proper garbage disposal usage, which was the root cause of the problem. Best experience I've ever had with a plumber!!
Paul and Carol
2 years ago
We called Bill Howe because we had a sticky faucet in the bathroom vanity. They sent a plumber who worked for several hours and charged us $738 for the service. The first time we used the faucet after this service, it came off in our hands. The next day they sent another plumber who took the faucet and said he'd return with a replacement. After two weeks, with no time frame for when the new part would arrive, we complained about the hole in our sink where the faucet should be and they sent someone to put in the old faucet until the new one came. After over a month, the new part arrived and they sent someone to install it. Their follow-up service was great, but we think $738 to repair a sticky faucet was extremely expensive. We will not use Bill Howe in the future.
Michelenne Crab
11 months ago
They did a fabulous job installing a new tankless waterheater. Eric was ever so helpful and friendly. The company made sure that everything was working properly.
My wife and I woke up the morning of 08/01 to find out that our kitchen sink was clogged on the garbage disposal side. After trying some tricks that did not work I called Bill Howe. I grew up with my parents relying on Bill Howe for all their plumbing needs. I don't use anyone else. The person who answered scheduled us for 11am - 2pm. Tony called me to say he was on his way at 12:30. From the time he arrived to when he left, he was great! Very respectful, clean, and knew what he was doing. Was very impressed by Tony and would highly recommend him and Bill Howe to anyone I know who has a plumbing need. Great job Tony!SincerelyJakob & Kendra Ogdahl
I was very pleased with the promptness and professionalism when I needed my sink and toilet fixed. Andrew is great! He showed up early, kept me in the loop and got the job done very quickly. I would recommend these guys if you ever need repairs.
Bernie Bullen
4 years ago
Sorry to be so slow to reply. We had Trevor Mrvich replace our water heater.What a great guy! He was very informative, explained all of our options.He was very friendly, courteous and did a great job, in the time frame thatthat he had given us. He is a credit to your company.Thank you, Bernie & Kathy Bullen
We used their services for maintenance of our water heater and AC/furnace. The guys, Miguel and Enoch, both showed up on time at the beginning of the booked slot. Both were very professional, friendly, and did a fine job. Given these coronavirus times, they had face coverings. They also brought their own shoe covers and took care walking around the house. It turned out our water heater and regulator were worn out and had to be replaced. Miguel guided us patiently through the options. Enoch added some parts to the furnace and compressor for safety and longevity. Thankfully they took payment by card online on their tablet because I don’t handle cash these days. Overall, timely and smooth service! Of course, I do not know about the quality of the new parts until we get to use them over a longer period. :) The parts are not cheap but the rates seem reasonable and at market value.
Kerri Kirkland
6 years ago
Javier from Bill Howe plumbing has been out to my place twice to fix plumbing issues & both times he has been extremely professional, quick, & tidy with fixing my items that needed to be serviced. I appreciate how they give you 3 hour Windows but also call you 30 mins prior to arriving. Highly recommend Bill Howe plumbing & I will request Javier each time because I know he will do a great job.
Nora Rodrigues
3 years ago
Bill Howe’s staff was absolutely amazing. My installers Joseph, Jo Jo,Aaron, Bren, Eddie, Andres and Victorwere the hardest working young men.Their team work was impressive. EmmyIn the office, her customer service wasthe best!
Christina Hockett
4 years ago
Our bathtub drain was backed up and we spent all day trying to get it unclogged. After much wasted effort, we called Bill Howe and they came out same day. Their technician, Chris, was great and quickly resolved the issue for us and we were able to shower again! The price was industry standard and great customer service.
Cathy Zaitzow
7 years ago
As usual, I had a great experience with Bill Howe Plumbing today.Their plumbers are top-notch. They are prompt, knowledgeable, honest, and respect that they are working in your personal residence.Miguel installed our sump pump last summer. When I called because it had become clogged with lawn debris, the company sent Miguel out again. He is both personable and professional--and I was pleasantly surprised that the company made the effort to send the same person to the job.Thank you!!
Our technician was super nice, helpful, knowledgeable, and he got our tub up and running in no time. Bill Howe is the only company that we use for our plumbing needs...and John was a great technician who seems to love working for this company. We will continue to use Bill Howe and their outstanding technicians for as long as we own our home.
We had a slab leak and Bill Howe Plumbing was able to come out the same day, locate the leak and come up with the best solution for a quality repair. The repair was done very quickly. The whole crew involved was professional, neat and friendly. Would recommend them for sure!
aleka heinrici
2 years ago
I have used the company for HOA related repairs and had a great experience. This time if was my water heater leaking and I had another plumber here that gave a very high quote so I decided to get a second opinion. I immediately thought of bill Howe and they gave me a considerably more reasonable quote and they got someone out within hours to do the job. I will never use anyone else.
Maurice Bringier
2 years ago
Charles my technician came out to do some landscape area hydro jetting. First off let me say I have never used Bill Howe before, so as the HOA President for my complex I wanted a local company to do some area jetting. The whole organization was top notch, from the Reps answerring the phone (especially during these pandemic times) to the Rep who (Hector) came my property.Charles arrived, surveyed the property and I explained what was needed. He was very attentive, walked me through each phase of the work to be done. To say he was thorough is an understatement. Charles and Rico were so thorough that even my neighbor who is a certified plumbing was blown away. So I am not saying take my word for it, but if you need some plumbing work done give Bill Howe the opportunity to do it for you. I know have them on our calendar book as our plumber of choice. Thanks Bill Howe plumbing for being so quick to address our needs in between rain showers.Maurice B.HOA President
Michael Christman
4 years ago
Chris called 30 minutes before my appointment and arrived right on time. After a quick and thorough inspection of my plumbing he fixed the problem promptly and kept me informed of his progress the entire way. Chris was friendly, professional and is a true master of his craft.
Rebecca Pinnick
4 years ago
Bill Howe Plumbing was very prompt in sending a technician out to take care of our plumbing situation. The receptionist was very personable & friendly when I talked to her. Our technician, Chris, was very professional, knowledgeable and took care of our plumbing issue in a timely manner.I would definitely recommend Bill Howe Plumbing! I was very pleased with the service!
Michael Cosgrove
a year ago
Very professional technician. Top notch job. We had an intermittent leak from the washer drain. Mr. Wilmore did a great job replacing the connection and cleaning up the job site. Highly recommend Bill Howe.
We used to rely on family members for repairs and plumbing, but frankly, there’s no guarantee that way. Bill Howe has a great reputation and helped us out a few years ago with a clogged toilet line, so we called them and received five star service installing a new toilet…Tommy Brittle was prompt, friendly, efficient and cleaned up afterward. Thanks, Bill Howe!
Allison Leedom
3 years ago
Thank you Bill Howe and Jamie!!!! I had an emergency at my house and Michael Hoover was at our home within 30 minutes! His work was impeccable, his service was wonderful, and his knowledge was great! A huge shout and thank you to Jamie at Bill Howe and Michael for a job WELL DONE!!!! A million thank yous for your timely response, expertise and care! You are true professionals and I couldn't be more appreciative.
Elaine morrison
2 years ago
Jojo and the other three technicians arrived promptly and were well-equipped for the work. They showed much ingenuity for the installation in that they had to remove and replace equipment on the rooftop. They were very careful about floors and walls and set down weighted tarps so as not to bring dirt and moisture into the house. I really appreciate their friendly and professional attitudes throughout.
Quinn Meunier
2 years ago
Ron Riggs for BHP came and repaired/installed a new faucet and ran a waterline through our cabinets to our fridge. He was extremely personable and did a great job. I would recommend Bill Howe and Ron to anyone.
Jason greatly assisted by arriving early; was very courteous, professional & informative; and readily diagnosed & repaired a problem with our toilet's internal mechanism. Couldn't ask for better service! Murray Smith (Coronado).
I was without hot water because my on demand water heater needed a new igniter. Tris and his assistant called ahead, were prompt, friendly, and best of all were prepared with the needed part. They even used some of my hour of labor to check and adjust one of my toilets. I found that to be very customer conscientious. As with every other time we have called Bill Howe for plumbing services, everything was done professionally and with an eye to detail. I highly recommend Bill Howe and his staff of great people.
Brian arrived right at the beginning of the three hour timeframe I was given when I initially booked the service, which was great because I wasn't left waiting around. He was courteous, professional, and when the new parts he installed in the toilet didn't quite work for the model I had, he took some specs and went to pick up parts that would work. He returned within the hour and installed the new parts quickly, and fixed the leak I was experiencing. All in all, great service from start to finish!
Job was completed after arriving 1.5 hours late. And if you feel $200 for 15 minutes of work to replace 14” of pipe is fair, then this is the company for you. There’s just no such thing as honest work anymore.
Chris came at the exact time he said he would in his call to me half an hour before he arrived. He was professional, clean, friendly and got my sink fixed properly and thoroughly. My next plumbing job will be with Bill Howe plumbing and if Chris is available, that would be grand. Definitely 5 stars across the board!
Abraham Serrato
4 years ago
We just had our entire new cut in central heat/ac installed. I am beyond happy with work and service provided by everyone on Bill Howe install teams. I can’t say good enough things from the start to finish. Jason not only was very helpful during our intial appointment for quote. Jason also answered any questions I had throughout the process. Samuel and his team of installers were awesome completing the entire job. Samuel answered any questions and concerns I had. He made sure to communicate on any issues and what work they were completing. Jose came in to repair drywall from old wall heater taken out and new opened attic space. Jose was great and very professional. Jose patched up all the drywall and cannot even tell there were any holes before. The electrician hired by Bill Howe Mike Kennedy was great as well. He communicated wel and updated our outdated electrical panel and looks great.Thank you Bill Howe for the great work and service
Stephanie Kiesel
6 years ago
Our service technician, Josh, was excellent! He called ahead, was waiting at the house when I arrived, evaluated the problem quickly and went right to work. Within just a short time, he had resolved the drain stoppage problem and restored our house to good working order. Josh was super professional and personable and even loved on our two big dogs who kept pestering him to see what he was doing under our sink. Josh even noticed, when I wrote him a check, that we use a military bank and inquired if we were a military family so that he could offer us the military discount - now THAT is customer service!
Raquelle Myers
7 years ago
Fast service ~ Good service ~ Fair Price. I called and Allan showed up that same morning. He was very nice, efficient, and explained everything to me. He stopped my bathrooms from flooding and I thank him so much. I have used Bill Howe in the past and highly recommend them.
Tavero Luttrell
5 years ago
I have not had a good experience with plumbers so I decided to read reviews and do my home work this time. This time with Bill Howe I just can't say enough about the quality of service my family and I recieved. (J.D) the plumbing technician did a fantastic job. You couldn't even tell he had been working on my plumbing, He left it so clean. Thumbs up on your staff Bill Howe. Thank you J.D for your honest.Your experience showed in the quality of work.
Marianne Chenoweth
a year ago
Dave was the best plumber we’ve ever had! He was kind, courteous, knowledgeable and obviously cared about his work. He was top-notch and I will request him next time!!!
The quality and ability for him to work within my budget. Manuel V. 905 explained exactly what the costs were,i (It was weekend rates.) Maniel V. was very understanding and very experienced. Fully able to explain to me, when I had no understanding of why i couldn't unclog. Manual V. really knew his stuff. What he would have to do and the cost and what hed have to do if that didnt work... and the cost. Also informed me @ a 30 warranty in case the clog just moved down and returned. Absolutely one of my best experiences with a plumber!!! I wanted to tip him and he wouldn't take it. Manual V. 905 truly made your company look GREAT!! Manual V. deserves a raise or a promotion. I now know where to go if I have any plumbing issues! I'd absolutely use this company again. Thank you!!
Ron was simply amazing. He empathized with my leak in a bathroom tub faucet, he was really professional, quick and knowledgable and was compassionate that, as a new homeowner, I didn't know where the water heater was. I feel like with the advice and knowledge that he gave to me, I made out ahead with what the cost was. I would love to request him specifically for any other issues I may have in the future for plumbing.
Eric was 100% customer focused. He answered all my questions and made replacing my water heater a snap. Our old water heater leaked and we were without hot water and Eric made schedule changes to get us back up and running again! Would recommend both Eric and the company to everyone.
Laura Vaillancourt
6 years ago
My technician, Jason, was prompt and helpful. He preformed both the estimate and installation.When we agreed the work should be done, we set a date and window of time for the work.Jason kept in contact with me throughout the installation day with his estimated time of arrival, even when he was delayed he was still there within the time window.The installation went smooth and quick, even with the required attic installation. He even helped me with fixing a broken faucet in the kitchen.I was very satisfied with the entire process and the heater works great.Thank you. You made a stressful situation easy.Laura V
Cathy Zimmerman
a year ago
Sam called to tell me when he would arrive! He was on time, professional and explained everything he did, with pictures. I felt like I was in good hands. He left the area spotless. I was very impressed with Sam. And Bill Howe Plumbing !
Kelsey Paulson
4 years ago
I had the opportunity to work with John Friend at Bill Howe. He was punctual, knowledgeable, and patient with me in answering all of my questions very thoughtfully. He was sweet with my baby girl and elderly dog and even arranged his return around my daughter's nap time. Truly a great technician. I will be sure to request him specifically for any plumbing needs that may come up in the future. Thanks John!
I have been using Bill Howe Plumbing since I moved to California ten years ago and have found the service to be excellent, very professional, and timely.The real test was two years ago when I came back to a burst pipe. The Restoration Team worked miracles by overseeing and repairing a major mess, relieving me to pick out flooring and new refrigerator.I highly recommend them.
We requested service on Thursday. An appointment was promptly made for Friday. Don arrived on time with a smile, diagnosed our broken water heater, recommended the appropriate replacement size, described the warranty options, suggested valve and door repairs, left to obtain the new heater, let me know he was back, installed the new heater and reviewed the costs. All was done with very professional manner and pleasant demeanor. First rate service. Thank you!
I had a hot water pipe break under the slab of my house. Yikes! I called Bill Howe and the response was cool and collected but also had a sense of urgency to come help me.The technician/ plumber arrived 5 minutes early, was clean, courteous and, yes, had a sense of urgency to stop firther damage fast.The technician detected the location of the leak very fast using high end equipment and provided several options to fix the piping and the pros and cons of each.His work was swift but of high quality. Clean welds, clean cuts in the drywall (which make it easier to repair) and vacuumed up after himself.Also along the way when damage was found to other pipes he showed photos of what he found and even tightened a loose fitting in the attic when he observed an unsafe condition with a pipe.Once the work was complete the tech explained everything he did and he left the house cleaner than he found it. He left no evidence of dust or work having been done.Bottom line, Bill Howe and their technicians have mastered the work they do and I will call them again for any future plumbing issues.
Joy Rothberger
2 years ago
Brandon Pettway repaired my leaking bathroom sink today He quickly figured out the problem and fixed it. He even charged me less than his initial estimate. He was very professional and took the time to answer all my questions. He explained the problem with the sink Very clearly. I was very pleased. Thank you.
patricia hansen
2 years ago
Troy arrived early after contacting me for permission. He was helpful, personable and very competent. He quickly unplugged my drain and even showed me how the small snake works. I would definitely recommend Troy & Bill Howe Plumbing.
Jean Hollowell
4 years ago
A Very prompt and fair estimate of the air conditioning system I needed.Office staff was very polite and helpful – especially when I ran into a small situation that they completely supported me on and helped me work through -with an access opening.JoJo and Joseph were incredible installers! They were extremely knowledgeable and competent! They explained everything they were doing and ask for my input on any questions they had. They cleaned up perfectly – I would never know they were here! I would highly recommend BILL HOWE! Totally a pleasant experience!
I have used Bill Howe Plumbing on several occasions over the last 10 years. I'm always pleased with their service.Today I had a 5+ star plumber named Marcus. He arrived on time, was very friendly, courteous, and professional. He quickly and efficiently got the job done (unclogged my garbage disposal and shower).I definitely recommend Bill Howe.I'm updating this review. Unrelated to the last issue I had, my garbage disposal needed to be replaced today so I called Bill Howe plumbing again. The technician sent today named Rudy also deserves 5 stars. He explained everything throughout the process of diagnosing what the problem was to the best way to maintain the new garbage disposal.
Dana called before and arrived at the very beginning of the time window I was given. He was very friendly and professional. Even though more work should be done. He was able to get everything working for an amount I can afford. I have used Bill Howe Plumbing for many years and will continue to call them first.
Thank you!
Nicole ollerton
6 years ago
I would definitely recommend Bill Howe Plumbing! We had a late night toilet clog and were desperate for a plumber. Geovanie, the plumber on call, responded very quickly and was at our door within 15 minutes. He was super friendly, professional, and had our toilet fixed in about 3 minutes with no mess, THREE minutes! For a reliable, affordable, and friendly plumber, call Bill Howe!
Elizabeth Balderas
3 years ago
I don't remember his name I think it's Tony, I did write down his truck number and he drives truck 293. Just want to say you are very lucky to have him. He is awesome. I was on the side of the road on the 94 freeway with a flat for awhile and nobody would stop to help. Your technician pulled over behind me without thinking twice and asked if I needed help. I had never changed a tired before so in joy I said yes please! He jumped right to it and changed it so fast. He even asked if I needed anything else. If I ever need a plumber I will sure call Bill Howe Plumbing! Thanks!
Sonia Villegas
a year ago
Chris and Dan did a Great job on plumbing repairs. The quality and workmanship were superb! Recommend them highly.
We dealt with 3 water leaks in our property in the past 2 months so we called Bill Howe for various tasks -drain sewage, plumbing, water mitigation and restoration and every single technician assigned to our cases exceeded our expectations.Like they say, if you take care of your employees they wil take care of your business. We definitely believe this is true of BH and could see their staff job satisfaction in the way they performed their duties and how detailed they were all along.Thanks and kudos to the following individuals that through their hard work and sympathy made our life's much comfortableDanny --back up diagnosis, drain and sewage pipe fix. It was Danny's great customer service and professionalism what made us trust Bill Howe again for other projectsCain --water mitigation. A one man show. Cain managed to complete and detailed all the demo work quickly and without any help.Eric --plumbing fix in shower/tub. Very detailed and excellent communicatorAlejandro --water mitigation. Came and quickly set up his equipment, completed the demo and left everything clean as if nothing ever happenedJohn --plumbing fix to repair original house pipesMoises and Luis --repairs estimators. Came, inspected the damage and provided detailed estimates within 48 hours.When you are dealing with an emergency, time is gold and these guys truly understand what clients are going through and go all the way to make the experience a positive one. We DO recommend Bill Howe for all your plumbing and water mitigation projects.
Teresa Ortiz
9 months ago
Called last minute, late in the day, for a toilet repair. The Technician, Frank, was not only on time, but professional and had everything fixed in record time! Thank you, Bill Howe Plumbing!
Dr. T Earle Darnaud
2 years ago
I have received excellent service from Bill Howe Plumbing for all my plumbing needs. The last representative that provided me needed support was “Christian.” He was courteous, efficient, and resolved our problem while explaining the source of the problem.
I have an account at Bill Howe since my husband and I own several rentals. The reason I gave them a three is because they will not move a washer in order to replace the angle stops. We need angle stops replaced on all of our washers in our rentals. All washers are in the garages ou in outdoors closets so damage to interior flooring would nor be an issue. I was told they don't move heavy items. We are in our 70's and we don't move heavy items either. A company the size of Bill Howe should be able to address and fix this.
I had Bill Howe install a tankless water heater back in Oct '08....the guy did a fantastic job in laying it out and doing the work, very impressive. Had them out last year for another reason, the guy did great....then on Sunday past, had a pressure regulator start spewing and decided to try Andersen Plumbing.....great work also, but really pricey.. about 3 hrs after he left, the water heater started leaking, so on Monday called Bill Howe. They sent Steven out to take care of.......he saved me about $2200, so I had him do some other work....AND still way under what a new water heater would have cost. I am very pleased and have my plumber......Thank You very much Bill Howe.....or hat is off to your service people.
We had Bill Howe technicians to help us in assessing property we expect to buy. One tech did a survey to detect any leaks in water lines under the slab and two other techs came to examine drain lines and inspect by camera the line that would accomodate a camera. All three techs were highly professional, efficient, thorough and personable. I got exactly what I needed and what I expected, and I am a delighted customer.
Frances Downing
4 years ago
Work was completed on time and was well done. It would have been nice to receive an itemized bill at the time of service. Did not receive complete bill until one week later. The plumber was here for 1.5 hours. We were told the labor cost was $169 per hour. We had a water pressure regulator replaced for $350 with one hour of labor charged. We were charged $1200 for a comfort valve installation with labor cost of $269. We do not understand how an extra hour of labor was added to our bill.
Nick was very professional and personable. He explained things that needed to be replaced very clearly so we could make the decision. He didn’t push to sell anything. I will definitely be using them again next year!
Miguel Paolo Dela Cruz
3 years ago
Last weekend my house had a sudden water leak, called Bill Howe to have a plumber check it and confirmed that there is a leak. Only bad thing was I had to wait until the following Monday for the restoration guys to come in. Monday came, here comes the team of Danny Moreno and his buddy Fernando. Let me tell you about those two, they were professionals. I had so much questions about my water damage at home. Danny and Fernando did not hesitate to answer all my questions, even the stupid ones. Danny advised me to call my insurance and get the ball rolling for my claim. Danny and Fernando were at the house for 5 days straight, making sure that my walls and carpet are getting dry to prevent further damage and everyday I would get an update just so I’m informed on what’s going on and the progress of their work. So to Danny and Fernando, a big thank you. One job is done and on to the restoration part.
charles culbertson
2 years ago
I called Bill Howe to have my whole house water filter and water softener installed. I ended up moving my water heater at the same time to free up some unusable space in my garage. Martin took care of the water filter and softener install while Allan handled moving the water heater. They both did great work. l definitely will recommend to family and friends!
Margaret Hall
4 years ago
Trevor is an excellent representative of Bill Howe. He was well prepared for his visit to replace my hot water heater . He asked for photos and details so he knew exactly what he needed to bring. Then he got on with the job professionally . I knew I needed a new hot water heater but put it off because I dreaded the process of getting it done. Trevor made it, if not painless, at least quite doable. I would use Bill Howe again. I used them because they did good work for a friend.
We have an old mobile home that has very old fixtures and needed a replacement kitchen faucet. I called Bill Howe and was help immediately. They sent a person over to assess what we needed, gave me a quote and once we agreed on a price (a little high), Doug began the work. The work Doug performed was great, quick lookd like it will last another 25 years. The new faucet functions as it should and looks great. I highly recommend Bill Howe plumbing to any one needing these kind of services.
Katherine Henry
8 months ago
Gustavo was professional and thorough. He worked with me to identify the issue and how he would address it. Very personable and helpful, would recommend!
Jackson came in to check our furnace. We were told by another company that we needed to replace it. He gave us the good news that our furnace is in good working order and we should have a few more years on it, saving us thousands of $$
Gabriel and Tris were fantastic - punctual, efficient and did a great job specing and installing a new tankless hot water heater. Would definitely recommend Bill Howe and would use them again.
Bill Howe came through again! We use them last year and was very happy with their services. Daniel was great! He did a great job.
Tiffany Swinfard
a year ago
Danny R was our tech this afternoon, he was fantastic! He was friendly, showed up early, got the job done quickly, and our AC is working great again!
Brandt Sisson
2 years ago
My family and I have had a fantastic experience with Bill Howe! We first had a new hot water heater installed by Tris, who was very professional and knowledgeable in the field. We opted for a tankless water heater install, but due to some issues with our house design ended up replacing it with a new tank. Tris was great throughout the whole process and made it as seamless as possible, would highly recommend to anyone!Our next experience was with a new kitchen sink, faucet, and disposal installation. Due to our countertops being custom we had several issues finding a sink that would work for our pre-existing cutout. Troy was fantastic throughout the whole process and wanted to make sure things were done correctly. We ordered a few different sinks until we found one that finally fit. I would give Troy 10 stars if I could! Our new sink looks great and we couldn't be happier!
Over the last 20 years I managed the construction of several large server rooms and professional office spaces. I worked with some of the best commercial contractors in the world. I am very picky about HVAC work. I was very impressed with my recent residential installation of an air conditioning, heat pump and furnace system by Bill Howe’s team. Jeff the lead did work that was on par with the best commercial installations I’ve managed. Bravo!
Owing a historic home is always an adventure. Our 1928 gas furnace was turned off for termite fumigation and because the crawl space is minimal we needed a professional to get it up and running. I called Bill Howe Plumbing and got an appointment that week. Dan and came out and bravely squeezed under the house. After inspecting the furnace, he determined that we had a small leak in one of the lines and needed to replace a valve. He put the valve on order. I got a call when the part was in and was able to schedule for the next day. Dan came back, replaced the valve, and got the furnace relit and functioning. We also needed a water line installed for our refrigerator. He was able to use an existing cold water line from our sink and plumb it under the house and across the kitchen to the refrigerator. His work was meticulous and careful, as it required drilling into the floor and under sink cabinet. I highly recommend Bill Howe Plumbing for their expert knowledge and professionalism!
THOMAS CARTER
2 years ago
Called in on a Sunday morning and the new water heater was installed by 1pm at lower rate than was quoted from another company. Corey was my specialist and cannot give enough stars for his professionalism and expertise. Highly recommend Bill Howe services.
Suzanne Camacho
5 years ago
Best customer service ever! I had a leak in my kitchen sink and they came out the same day to fix it. After a week I called to see if they could replace the sink strainer for one with a different finish. They came out the next day and Allan (our technician made an additional trip to find a strainer that was the best match). And we were only charged for the part - no additional labor! From the service manager, to the receptionist/scheduler, to Allan (our technician) we were given exemplary service. Hopefully we won't need to call for a repair - but if we do, the only company that we would consider is Bill Howe!
Nathan Luciano
6 years ago
I had a great experience with Bill Howe Plumbing! I came home today to backed up drains in showers and sinks. I called in a panic and spoke to a helpful girl named Kayla who really put my mind at ease and said someone would be able to come today and gave me a 2 hour window. Louis was the plumber who showed up and he was awesome. He came on time, was nice,and professional. I expected it to take hours and cost a bunch, but he was done in 30 minutes and price was more than fair. I couldn't have asked for a better experience. Thank you!!!!
The sink in the kitchen of the first floor condo in our building was overflowing from a clog. Anderson, who advertises 24/7 service, said they could send someone the next evening. I called Bill Howe & a wonderful young man, Tony, arrived in an hour and one half, 7pm. He unclogged that problem & while in the garage noticed another issue we had & fixed that too. I’m very impressed & pleased with their promptness & caring attitude. Tony couldn’t have been better. Thanks
Matthew was very forthcoming during his estimate visit. We discussed my options available going forward, and he returned soon to conduct my shower valve replacement. Once completed, I was pleasantly suprised that he was able to use as few additional parts to keep a clean, solid look to my updated bathroom remodel. Now my shower head is taller than I am, and I can enjoy a new, upgraded mixer handle. Thanks Bill Howe for providing professional service.
Bill Howe Plumbing was wonderful. They came out the same day I called. Fixed my toilet super fast. The technician was courteous, professional and clean. After he left, you would not even know he was here except that my toilet was WORKING!!!!
When I first called Bill Howe Plumbing I spoke with a very helpful woman named Angie. She found all of my personal account information right away and then set me up with an appointment WITHIN THE HOUR!!!I had some questions about the epoxy lining that BHP offers and instead of trying to answer questions that she wasn't familiar with she transferred me to Melissa.Melissa was terrific as well! She was responsive, patient and gave me great information. She also told me that she would send out a more experienced plumber to address my problem. I'm so thankful that she took this extra step for me.Our plumber, Mike Hoover, came over immediately, donned foot booties to keep our place clean and diagnosed the issue without a single cut in the wall.Mike gave us his recommendations and suggested we call our contractor to have him come back and resolve the problem (we have rusty water coming out of the shower).This all happened with no charge!!!!Anddddd, this is why we have used Bill Howe Plumbing for many years, not only for our personal property but for our homeowners' association too.The whole process was very simple, smooth and professional. We can't thank you enough!
Karen Valentino
6 years ago
I had a leak of unknown origin and was only made aware of it when my water bill arrived. I was able to get an appointment the day I called, and Marcus quickly narrowed down the location of the leak in my old irrigation system. He returned early this morning to isolate the leak and cap off the old pipe. He thoughtfully installed a valve so that I can install another system if needed. He communicated everything very clearly and worked quickly. This was my first time using Bill Howe and I was very impressed!
Derrick Havens
7 years ago
Gabriel was the plumber sent to take care of my plumbing issue by Bill Howe. I was a bit nervous at first. I've had many plumbers in the past come out to preform services; however, he was by far the fastest and best I've had out,! He was knowledgeable and very clear on his estimates of services. I would highly recommend Gabriel from Bill Howe.
Superb company and staff! Courteous, professional, helpful - they've become my permanent source for any and all plumbing issues. Was referred to their restoration division to deal with my mold issues (caused by Kenmore refrigerator ☹️), prompt, worked quickly, two days with a humidifier in sealed off area which was very quiet; new plastering was so good I didn't really need a paint over. And not a speck of dust anywhere in my kitchen!Bottom line: THEY ALL ARE THE VERY BEST!
Stephanie Stone
4 years ago
This was our first time using Bill Howe. We had a clog in one of the drain lines. Pattric arrived on time and was awesome! He was friendly, very knowledgeable, and efficient. He helped us understand what the problem was and gave us great tips. Pricing was very reasonable especially for a same day after hours call. We will definitely use Bill Howe in the future for all plumbing needs and request Pattric!
Michelle Klein
3 years ago
Martin installed an aquasana water filtration/conditioning system for us and went above and beyond any service person I have ever had! From the initial estimate, where he was extremely detailed on what we would need and how it would be done to the final installation I was happy with his service. We had several complications (from aquasana) with our installation and he was very helpful in helping me get those resolved. He put in more time than originally estimated but did not charge me. He gave me options to flush the tanks myself to save money. I would highly recommend!
Kathreen Thome
3 years ago
I really value companies that care about their customers and treat them with respect. I had a problem that was fixed two months ago that unfortunately resurrected itself and it was drip drip drip annoying. I was technically out of the warranty period but they fixed it at no cost (hopefully I got a lemon last time.) Last time I had a young guy who was new to the trade and this time I requested someone more seasoned. I probably had to wait longer but Ron was really awesome. He was fast and answered all my questions. Ron also pointed out how to fix other problems. I knew they were problems but it's hard to even know where to begin sometimes (and what order to fix them in.) If you want someone a bit more seasoned (+20 years experience), I'd ask for Ron; I certainly will.Also as a millennial I absolutely hate calling on the phone. I'll procrastinate until it's crucial. Bill Howell is ahead of many of its competitors and let's you schedule appointments online. With the plumbing problem reoccurring, I wanted to talk to someone so I went to their website and was looking up business hours to call the next day and lo and behold someone chatted me. I absolutely love chat messaging. Karina collected all my info and said someone would call me the next day, which they did (super fast too, by 8 am the next day!) Only thing that could have made this better was scheduling via chat but sometimes you do have to talk to a person, maybe one day.... Every person I talked to was super nice. You aren't talking to someone in another country. They even called me when they were running late to tell me they hadn't forgotten me (and then Ron literally called 4 minutes later.)
Jennifer Staker
3 years ago
Dana Parks was on time, professional and courteous. He fully understood what the problem and helped direct me to the correct solution. He saved me time and money. I am very grateful for his honesty and directness. I have been using Bill Howe's Plumbing for several years and they have been consistent in each and every visit.
Chad was on time and took care of a clogged A/C drain. He was professional throughout and patiently answered my questions. Great dude and would work with again.
Ryan Braidwood
6 years ago
My experience with Bill Howe was great. I had a backed up kitchen sink and called after 9p on a Friday. They sent a great plumber named Jesus right over in about ten minutes. After that, it only took Jesus about 45 minutes with the snake to fix a deep clog. Really great service so late on a weekend night. Big thanks to Jesus and Bill Howe!
I needed help with a blocked outlet pipe from my residence and Bill Howe Plumbing came to my rescue. Josh, my plumber, and Scott, his assistant, were knowledgeable, efficient, and very polite. They even completely cleaned-up before they left. I would highly recommend them!
Bill Howe did an excellent job from pre-Sales right the way through to handling the vagaries of dealing with city inspectors. All the staff where very professional and courteous and kept me updated with status throughout the entire process. The project was completed on time and within budget. Necessary damage (had to cut a temporary larger access hole to attic) was repaired in a timely and professional way to leave the place looking as good as when they arrived. Excellent job!
Bill Howe replaced our entire HVAC system. They were professional, efficient, friendly and just plain awesome. The cost was reasonable and I would use them again in a second. They will always be my first call for plumbing and heating needs. If I could give more than 5 stars, I would.
Tracey Elizabeth
4 years ago
We love Bill Howe plumbing. They show up on time, they are friendly, polite and helpful. Today Steve and Will were here and they were top notch in solving our issue, cleaning up after themselves and not wasting any time. We highly recommend Bill Howe Plumbing.
My kitchen faucet broke and my garbage disposal stopped working. I purchased both items and called Bill Howe for a plumber to install them. They sent out their technician Miguel Gomez. I was truly impressed with Miguel. He knew exactly what he was doing, did both jobs in a very professional manner and quickly, with a positive attitude. This is the first time I have used Bill Howe Plumbing and thanks to the great job Miguel did Bill Howe has a customer for all my future plumbing needs.
diane matsumoto
a year ago
What a pleasant surprise to have a friendly, competent, professional show up on time and fix our plumbing issue! From initial phone call to the end of the service visit, I can’t be happier with Bill Howe Plumbing. Thanks!!
Had an issue with a broken waste line. They came out and ran a camera through the line and figured out the problem. They provided the video and explained the problem. I was satisfied with the price they quoted to repair the pipe. They relined the section of pipe that was damaged and it works fine. Every person that I dealt with at Bill Howe was courteous and helpful. No sales pressure. I do most of my own plumbing repairs but would definitely use them again for something that I didn't want to tackle. Best of all, everything was done either on-line or over the phone which was very convenient.
This was our first use of BH Plumbing and there are no regrets. Like most there were the text and phone confirmations of appointment day/time. The call from the serviceman (Travis), etc. Travis was on time, we discussed the issue and went about assessing the problem and fix. We had a leak coming through a anchor in the wall and was now dripping down the wall (from the spare bathroom). A quick look at the ring that the bees wax compresses on noted the ring was very corroded and possibly the fix. Even if it wasn't the fix, it clearly needed to be replaced and happy it was discovered now. It did not fix the problem. Sadly the wall had to be cut where we discovered the anchor I put in the wall protruded the sewage line pipe. What I appreciated was the way t he matter was diagnosed. The overall cost was fair given the job. I found Travis professional and engaging of his customer. I would definitely have BH Plumbing back.
Michael Castaing and his helper, I cannot remember his name, of Bill Howe, conducted a sewage line repair by lining the pipe. They did a wonderful job. Professional work. Non intrusive nor an inconvenience. No jack hammering of our floors, which another plumming outfit was going to do. They were also customer friendly. I would recommend them greatly if you need work on your sewer line. We have called Bill Howe to do other jobs for us as well with the same type of professional and courteous service. My wife and I wouldn't think of calling another plumming service now for our plumming needs. 5 Stars.
Mei-Li Rockot
7 years ago
I tried to have another local plumbing company come to fix my clogged kitchen sink. They never communicated that their tech was late, then pretty much were not going to show. Thank goodness for Bill Howe. I will never go with another company. Bill Howe was on it, and called me to let me know ETA on time. They have made a lifetime customer. Pricing was not crazy, and they were honest about what the situation was going to be. It's hard to find good customer care that they represent.
The plumbers arrived precisely on time at 8:00 AM to install a new water line from the street to the house since the original was leaking badly. The work was done in a highly prompt and efficient manner. I really appreciate the leave it as you found it attitude of the team that did the work. They sodded the trench before it was dug and the sod was placed back when done. The trench dirt was placed on plastic so it could all be returned to the trench not leaving any on the lawn. Also even though the what the plumbers and I thought were tiles unexpectedly turned out to be 4 1/2 inch concrete the team took on the extra effort without complaint and did not charge extra. Again with leave it as you found it care was taken when cutting the concrete to cut in the grout lines of the tiles on top and it was able to be placed back as is was without damage. All the fine details we agreed on were like the new shutoff valve to the irrigation system were done without having to remind or nag them. Today I did a leak test on the system, when I left for work the water meter read 73738.76 when I returned it read 73738.76. This shows the work was done right the first time.I really appreciate the hard and excellent work the team did and it really exceeded my expectations. I would use this team again for future work.
This was the first plumbing job we've needed help with since moving to the San Diego area. Victor from Bill Howe was excellent. He arrived early, did first rate work, finished within an hour, and provided friendly advice regarding some other minor concerns. We will absolutely call on Howe again based on this experience.
Superb job. 1) Came the next day , even though not urgent. 2) Did all kinds of work -- and redid the entry piping to the house as well after pointing out it lowered the pressure 3) Showed detail of all parts and labor on touch pad -- very well done. Hadi the plumber was super friendly and knowledgeable -- ended up working 4.5 hours, everything got done to our complete satisfaction. I expect our water bills to drop quite a bit as well with the fixing of leaking toilets (he also checked for leaks in the entire system)
I am very satisfied with the quality of service of this company. My hot water heater rusted out and left me with water all over the floor. The company sent a technician out within three hours of my call and the technician installed a new water heater and a new water pressure regulator in 1.5 hours, which I thought was tremendous. Armando, the technician, was very professional and very friendly. I would definitely use this company again.
Bill Howe did a lining job for me on a very old home. Mike and the entire team were extremely professional and knowledgeable. They fixed 110ft of rusted cast iron piping for us. Melissa was also great to work with regarding payment. Bill Howe is not the cheapest option we had but we just felt we're in good hands with Bill Howe.
S To The Third Power
a year ago
Darryl was awesome! He was Friendly, knowledgeable, timely, efficient, did an outstanding job, personable, answered all our questions — all with a big smile on his face. Highly recommend.
Beth Bertelsen-Putirka
2 years ago
Bill Howe Plumbing took care of our faucet leak in a very efficient, professional manner. Anthony called before he arrived, arrived on time and fixed the leak and checked for any other leaks. We highly recommend Bill Howe Plumbing for their GREAT service!!!
Dana Elken Terrell
6 years ago
We were so happy to think of Bill Howe Plumbing when we needed help to install our new alkaline water filter. They sent out Marcus, who is a true gentleman, did an efficient and solid job, and left us with clear instructions for the future. We will request him any time we call for plumbing help in the future. Thank you Marcus! We enjoyed you and your service very much!!
Ali Sepahdari
3 years ago
We needed a plumber urgently for a relatively simple issue that was beyond our comfort level. It was a perfectly smooth process to contact the service and get a technician out same day on a Sunday. The technician was properly prepared with the right equipment to get the job done. Overall, very pleased with the ease of the process.
Tony Kelada MD
2 years ago
Bill Howe were quick to come to the scene and do the job with our property. And from the pictures reviewed (haven't been able to see them personally, but through AIM Realty who recommended them) they did a good and thorough job.However, they did not communicate with us (the co-owners on the house) about the costs, and we each ended up signing a contract (that's right, two separate contracts) that they basically tried to muscle their way into getting every cent from them. They wouldn't even respond to me when I asked them to clarify the price owed, rather I got a response from them about 5 months later through the lawyer they hired.So, the co-owner on the house felt they were charging an excessive amount and didn't want to pay it. Personally, they did not communicate with me at all about how much the total cost would be, or that they were exceeding the estimated rate.Anyway, we ended up settling for a smaller amount then they demanded and they paid for their lawyer's fees.
Needed a new tankless water heater. Steven was absolutely wonderful in installing it. He explained everything to me. He went above and beyond with his service. Bill Howe is lucky to have him as an employee. Thanks Steven, were customers for life and will recommend you to our friends.
Ashley Humphries
3 years ago
I had Dashawn come to my property yesterday and he was fantastic. The service was better than most, he made sure to let me know what was going on and any extra charges. I appreciated his professional but friendly demeanor and timely manner in resolving our issues. And the price wasn't bad. Definitely recommend.
robert famulare
2 years ago
Troy was awesome! On-time, very professional and explained everything that was needed some very well. He wrote a detailed report with photos and made some great suggestions. A fantastic plumber, who I HIGHLY recommend!
All American Fundraising
2 years ago
We are so happy with our Tech Nick! He was very detailed and explained everything to us. He fixed everything correct the first time. His integrity was apparent and we are forever a customer of Howe Plumbing
Pattric and Richard were extremely nice and professional while they were at my house assessing a possible sewer smell. They were very courteous and checked every possible area that the fumes may have been coming from. It is because of great customer service and nice people to deal with which is the reason I always return to Bill Howe for all of my plumbing needs! Thank you.L.E.
This rating is based solely on a customer service experience I had over the phone with Melissa. She was very personable and kind and she helped me work through my AC problem over the phone. She answered questions and when she didn't have an answer, she found it and called me back within 15 minutes. When the time arises that my AC unit actually needs a fix, I will be calling Bill Howe. My first experience with their customer service was delightful and memorable (and free because she took the time to chat with me over the phone.) Double thumbs up!
Tony and Jesus did a great job. We had a toilet leak, which after some discussion, we just decided to go ahead and replace our old 15+ year toilet. They were able to install the new toilet and stop the leak, same day!. The leak was small but we wanted to catch it before it got bigger. We always count on Bill Howe for our plumbing needs and even had them do work for my brother too. Thank you Tony and Jesus, great work ethic and very professional. Hopefully we won’t need to call you soon, but if we do we’ll be calling you!
Michael McCall
5 years ago
I was very satisfied with the service I received from Bill Howe Plumbing recently. Angela the dispatcher was very courteous and professional and set an appointment for 6-9pm as it was a very busy day. She told me that I would be contacted if a technician could swing by earlier. Tony the technician and Danny the helper called and said they were in the neighborhood and could swing by early. Tony and Danny were both very professional, completed the job quickly and recommended other procedures to prevent future occurances.
Bill Howe Plumbing is the place to go for quality work! Yesterday, DJ provided us with a thorough estimate of work to be performed. Today our OUTDOOR plumbing needs were met with great satisfaction by our tech DJ. He cut, welded and installed manual on/off levers and other required work to make our three outdoor faucets water tight. No more expensive water bills in our future from wasted water! And our valve for filling our pool now works without the need to use a garden hose.We’ve been a customer of BHowe Plumbing for over 20 years and wouldn’t use anyone else. Thanks DJ. You’re a great representative for your employer!
Jim McNaughton
5 years ago
The technician, Eddie, arrived on time and did a very complete check of our heating and air system. He even made a custom filter for the system. Our condenser is not easy to get to, but he figured out a way. We were very impressed by him. He is an excellent representative for Bill Howe.
Mary Sporleder
2 years ago
When Tyair showed up to replace my garbage disposal he worked in a timely manner. He explained everything that needed to be done and was a polite and respectful plumber. He made sure to wear his mask and clean up after he fixed my sinks. Thank you!
Excellent service! Our plumbing problem was solved within two hours of making the phone call (we needed emergency service). The technician was very professional, courteous and efficient. This service is a godsend! Highly recommend!!
Excellent service late on a Friday night of a holiday weekend.Prompt, and efficient. Arrived on time and provided excellent service.The service was on time and the price was reasonable considering I needed their help after hours.I would definitely have this plumber work on my house anytime.
Tony at Bill Howe did such a great job fixing our toilet today. He tried everything 1 step at a time until he got it working - all within about an hour. He also was very kind and professional and cleaned everything afterward and resealed our toilet.We are so grateful to have had his help!Thank you!Brett
Woodrow Butch Faust
4 years ago
D.J. was prompt, efficient, professional in uniform and company logo van,experienced 25 years, friendly. A difficult job for some was easy for him ( push pull valve cartridge). It was all done so fast I couldn't believe it.Also, I used Bill Howe years ago and they were prompt and competent.Free diagnosis and fair pricing. Don't take a chance on having your week ruined - call Bill Howe and ask for senior tech D.J..Woodrow Faust - Homeowner Ten Stars **********
Linda Marsden
11 months ago
Gabriel was our plumber. He repaired our leak fast as lightening and answered a question that other plumbers couldn't answer. Very impressed!
A very honest company.There was dampness near my water heater so I called Bill Howe to lake a look and estimate replacing the water heater. The plumber they sent was very polite, and quickly determined the water heater was not leaking, the drain line was just slightly open. He easily could have tried to sell me a new water heater. instead he tightened the drain line and was on his way. I appreciate his honesty.
The technician came promptly and did an excellent job repairing our kitchen sink. There was minimal disruption of our water service and we now have a functioning kitchen sink.
Kerina Ludwig
5 years ago
Douglas and Giovanni were AWSOME!!! The arrived on time and assessed all of the issues in the condo. They told me step by step what they were doing. They were neat, professional and very helpful. I needed a quote on a water heater and they were nice enough to take a took a look at it and said they'll get back to me. I will definitely go with them regardless of what the quote is because they were so awesome and great to work with. Good job with hiring these two at Bill Howe Plumbing!!!! ~Kerina
Great experience! Both men who came from Bill Howe were kind and helpful getting my washer installed properly. They were also very friendly! The company called me an hour before my window was over to let me know they would be there and they made it half an hour before end of window!
Danny Morikawa
2 years ago
Tommy Brittle was outstanding. He was very prompt, identified the problem quickly and was able to resolve the problem quickly. He took the time to explain the situation and also made sure to explain any potential follow up that may be needed. He also was able to schedule a follow up appointment for Monday. He is excellent, very thorough and conscientious and very easy to work with.
I needed a replacement for my heater. I called Bill Howe and they promptly fitted me into their schedule. The person who arrived,Laurence C. thoroughly tested my furnace and pointed out the problem.I decided to replace it. They arrived on the day to install it. The two men,Jose Gomez and Javier Diaz promptly went to work. They were clean, efficient and respectful of my home. I would gladly recommendBill Howe for your heating and plumbing needs. They were great!!
Daviera Launte'
5 years ago
Tony was the plumber assigned to fix the running toilet I had, he also fixed the one in the hallway that was dripping water from the tank. He showed-up on time, was very polite and professional.I have a shoe-less home, he was very accommodating in my request for him to use booties. He analyzed both situations quickly and educated me as to what the problem was and what repairs needed to to be done. He was efficient and had all the tools and parts needed to complete all of the repairs. I was very pleased with how quickly the entire project was finished and completed. And I really LOVE THE USE OF THE BOOTIES!!!!
Mims Lundgren
2 years ago
I use Bill Howe for all my plumbing work
And always ask for Doug Bock ; he,s very good at what he does ,
Thanks for putting in the new bathroom faucet , it was a real challenge to take out the old and put in the new one , but Doug got it done and am very happy .
Mims L.
Lori Eisenberg
5 years ago
BILL HOWE PLUMBING exceeded our expectations in both their quality of work and their coordinated efforts to meet our timing issues.Alejandro, Alfred, Jose,Joel, Marco, Luis, and most of all Judy did their best to get the job done efficiently and made sure that we were satisfied at each stage of restoration and repairs! Also Haley went above and beyond to assist with our insurance company and realtor to get us all of the required documents.Thanks all for a great job!!
Before contacting Bill Howe, We had three plumbers come out (from the same company) , they told us that our pipe was broke and that they needed to dig up our concrete quoting us thousands of dollars to repair! Not true!! Saul Serrano and Dwayne from Bill Howe came out . They went straight to the problem tackling the drain from the roof. Never once suggesting a broken pipe! Always reassuring us that it was just a clog and explaining the difference. Besides being exceptional at his job, Saul is also a very good teacher as he was training Dwayne. What can I say, experience, integrity and very reasonable prices! Bill Howe will be the only plumber that we will use from this point on!! Thank you.
We have used your company over the years for our personal and our business needs....your honesty, knowledge and personnel are all remarkable every time. Today Edgar Godinez was our technician, and we wanted to let you know how impressed we are with how thoughtfully, carefully, and professionally he handled a problem we had. He represented your company with his high standards and professionalism. You should be very proud to have him on your highly rated team. He is an exceptional technician and person.
Cynthia Martinez
5 years ago
My water heater died. I called Bill Howe Plumbing and a plumber (Michael Hoover) was sent within an hour! Michael was very personable, knowledgeable, quick and explained everything after he was done. He was very thorough. I sure appreciate service like this! I highly recommend Michael/Bill Howe.
Richard Ellis
5 years ago
Five Stars to Michael from Bill Howe Plumbing who removed the old and installed a new Hot Water Heater for us. We are very pleased with his friendly and skilled service. He did it in only a couple hours and left the place in better order than he found it - cleaned up after himself and explained clearly how to operate the newly installed 40 gallon HWHeater. We will shift our plumbing loyalties from a too-busy plumber to Bill Howe. Great job, Michael!! Thanks.
Theresa Blocker
5 years ago
Our water heated had a crack and was leaking water this morning. My mother and father had used Bill Howe Plumbing about 5 years ago and they were great ... the engineer that came out was so nice and professional.This prompted me to call Bill Howe this morning. It was great to speak to a live person, them have our plumber call us within 30 minutes. So quick! Corey Koenen was our plumber and both my husband and I were both very impressed with his knowledge, professional yet friendly, and so very, very polite. He did an outstanding job in our hot water closet. You can just see his work ethic is 100% .... he is hard working, goes over everything with you, cleans up when he is finished and took the time to go over our new water heater with us.Corey Koenen is an excellent representative to the Bill Howe company. He certainly is head and shoulders above the other plumbers we have hired (not affiliated with Bill Howe) and would certainly recommend Corey from Bill Howe to be your plumber.Thank you again, Corey.Regards,Stephen and Theresa Martin
Jessica Hughes
2 years ago
We had a midnight plumbing emergency and Daniel came with a great attitude and was able to fix the problem. I really appreciate the professionalism because I know it’s not fun to show up for a job in the middle of the night. We will call back for a future problems, no question!
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