Michael Long

4 months ago

On 6 Jan 2023 I had your company install a new water heater and water pressure regulator. All are working properly and your employee Donny was knowledgeable and cheerful. The concern I have are the water line connections on top of water heater. Photo attached shows shows a sharp bend in water line I thought was crimped. Donny assured me it would not be a problem and we checked when activated. I was stilled bothered today and so I wanted to show you what it looks like. It seems more line was used than necessary and so it's the workmanship thinking this could have been made more cleaner using less line. I paid a handsome price and thought the connections could have been better.I also would like to know are permits required when installing water heaters? In some cases they are but not sure of CA rules.Respectfully Submitted. Mike Long

Kelli Gardner

a year ago

The tech showed up gave me a quote and completed the job in a short 3 hour visit.I was re-piping for a shift from a wall mounted faucet to a free standing faucet for my shower. He was friendly, professional and very knowledgeable! I have full confidence I will have no issues with the piping! Thank you for making me smile!

Dan Banzon

a month ago

Diosdado(Dee), with Anderson Plumbing and Air, performed our water heater tune up very professionally and thoroughly. He’s so knowledgeable and shared with me the basic and emergency procedures of our water heater. He’s also very polite and made sure he cleaned up the water spills on the garage floor. Overall, I’ll give him an outstanding grade and would definitely use him and Anderson Plumbing again in the future.Would definitely and highly recommend Dee to my friend and relatives!!!

Theresa Pappas

5 months ago

Poly and Oscar did an AMAZING job with our furnace and a/c installation! They took the time to explain things to me, they were very thorough, prompt, courteous and did a super quality job. Would hire them again any time for any future work, 100% satisfied with their work!! Kathy also truly was a pleasure to work with in managing the project, she kept things incredibly organized and running smoothly. Alex did the initial review of our furnace and was also through and professional and a pleasure to work with. I’ve never had a home repair project go so smoothly, highly recommend!!

Jordan Toellner

a month ago

I couldn’t be more happy with my experience. Anthony was extremely professional from the quote process to the installation. He took the time to explain exactly what he was doing and went above and beyond to accommodate our requests and our somewhat tricky setup for our water heater. Thanks again for everything and we look forward to doing more business in the future!

Francisco Jimenez

5 months ago

My water heater sprung a leak. Called Anderson plumbing and heating. Technician showed up ahead of scheduled time. I received a quote, from the technician. He replaced my water heater. Cleaned up after himself, he was courteous and wasn’t bothered with my questions. Overall, the service was outstanding. This was not the first time I have used Anderson , and it won’t be the last.

Andrew James

6 months ago

Katrina is the best technician we’ve ever had. Smart, professional, pleasant, funny, and all of the above good stuff. You’re instantly at ease with her in your home. We will make sure to request her for every future visit, and we recommend her to everyone! - I promise, she didn’t pay me to say anything of this. She really is awesome! ?

Weg Ongkeko

a month ago

I could not be happier with the service I received from the entire company as a whole, especially from Judd Anderson, the plumber who came to fixed a plumbing leak outside of my house. Not only was he courteous, responsive, very professional, but it was so clear he wanted to do his best at what he was doing. He explained everything very clearly to me, did his job very, very meticulously, and it was clear he took pride in what he was doing. Andersen might be more expensive than other companies out there, but I would never go to anyone else. I am super satisfied with the work and know that I will only choose Andersen plumbing for any future work I would need done, and will ask specifically for Judd Anderson. Thank you so much!

Shontay Eichenlaub

7 months ago

Anderson plumbing has fantastic customer service. I spoke to someone the first time I called, scheduled my same day appointment, and received confirmation minutes after. Luis, the Drain Specialist was prompt, kind and informative. He walked me through the process and once the drain was cleared he informed me of how to move forward. I could tell Luis takes pride in his profession and I will without a doubt recommend this company and this employee to others. Hands down.

R P

8 months ago

Anderson was actually the 2nd company I called. Unfortunately. The first guy (shall not be named) came out and didn’t have a clue. Couldn’t figure the issue out after an hour plus and ended up telling me to go elsewhere.Enter Anderson. The experience was good from the beginning. The woman who answered the phone and set up the appointment was wonderful. She even followed up to see if I wanted an earlier appointment since they had a cancellation.Two techs showed up today. Michael and Travis, and they were great! Michael diagnoses the issue within seconds. Literally seconds. He checked the furnace to confirm his suspicion and he was right on the money. 30 minutes later he had the issue resolved, consulted me on some future needs, answered some thermostat questions I had and they were on their way.Great experience. Highly recommend these guys. Might not be the cheapest, but you get what you pay for.

Randy Cowell

7 months ago

Michael H. Did everything he could to help alleviate my drain issue cause the day before. Michael used every tool in the box to clear my Kitchen Clean Out. Unfortunately, he could not but gave me clear and concise instructions of what to do next.I called Anderson, got connected with Debbie, and Debbie did everything in her power to take care of my issue in a timely manner. Thank you Debbie,Chris E. & Michael H. for your steady and consciences effort in getting my sink back into working order.

Kyoka Hashimoto

4 months ago

Ken has been more than professional for us. We had an emergency faucet situation and he put us at ease with his upbeat personality and easy to understand explanation. He has worked for 3 hours straight and was so great! We are forever grateful and will ask for him again for a non emergency faucet installation or any installation! Thank you Ken!!!

Karen Coleman

4 months ago

Technician was the best. Lincoln was very knowledgeable and very personable. I will definitely request his services in the future if I have any more plumbing issues. Lincoln was over the top good and professional ? ? ?

N V R Strings

3 months ago

Had an issue with my new thermostat. Called and had a Tech (Joshua) here the same day within less that a couple of hours. Clean (booties to cover shoes) neat and detailed. He Made the repair and then actually helped me program the thermostat. Very personable guy! I had business dealings with the owner years ago and I was impressed with her professionalism then so I knew who I was going to contact when I had HVAC issues. A++ company top to bottom!

Bruce Buttermore

5 months ago

Ben and Jesse are fine examples of the staff at Anderson. They were professional, thorough, and technically knowledgeable in addition to being friendly and respectful. We had the pleasure of working with Ben this past summer when our A/C system failed during the hottest time of the year. He fixed our immediate problem and made recommendations regarding how we could protect our system going forward. We definitely trust the people at Anderson to keep our systems functioning properly. We were “Wowed”.

Jennifer Kebely

4 weeks ago

Anderson Plumbing is great! They were quick to respond and sent someone to fix the issue the same day! The technician, Loren, worked to unclog my drain quickly and efficiently. He was polite and took the time to answer my questions and educate me. Great service!

Nikki Lam

3 months ago

If you’re a part of their VIP program they take great care of you. We had a furnace issue the same week we brought our newborn home from the hospital. Nightmare situation. So thankful they were able to come same day and get it fixed without ripping us off. And the two guys who came out were so nice. Would definitely recommend joining their VIP program.

Kurt Johnson

2 weeks ago

Joshua was amazing! He came to the house promptly and did an excellent job. He was courteous and professional and made sure everything was perfect before leaving. Our shower looks great and we are looking forward to many years without a problem.

Lucius Rigunay

4 months ago

Micheal was awesome! He was very professional, knowledgeable and personable! It's great when you need help and get such great service. Micheal was able to quickly get my sewer clog fixed. Thank you Michael and Anderson Plumbing and Heating and Air for the great service.

Pamela Holt

5 months ago

We have been using Anderson Plumbing Heating & Air for about 15 years. They are extremely professional and courteous along with providing quality service.
Most important they support veterans which is a huge plus. Also happy to support a woman owned business.

Matthew Sanchez

5 months ago

Dylan came out to my home gave me a quote on my issue….returned again in 2 months when I needed the job completed. Again he was polite, professional and on time. ..even though the price went up on a part he honored the price that I was given with the quote. Thanks again Dylan you rock!!!

Lisa Goehring

6 months ago

Katy is always very pleasant and professional, and she remembered inspecting my furnace in the past. She’s very conscientious and clearly explained her findings. It was a pleasure to have her come back. I appreciate the level of customer service provided by the techs at Anderson PHA.

Douglas Crawford

3 months ago

Our six year old furnace suddenly stopped operating providing us with a couple sub-sixty degree mornings. Anderson's Tech, Joshua, seemed very proficient and performed a thorough diagnostic determining that the 2-stage pressure switch needed to be replaced. The diagnostic cost $83 and the quote to replace the switch was $717 which was not in stock. Joshua offered a temporary fix by just tapping on the switch so I gave it a few wacks. That seemed to do the trick as the furnace has been operating perfectly for the last 2 days. I opted to buy a replacement switch on Amazon for $68 and install it myself should the old switch falter again.

Jeofrey Bean

4 months ago

Anderson was responsive from the time I called to the time our new water heater was installed. Within an hour the problem was diagnosed and clearly explained to me. There were several solution choices from short term to long term with specific prices. We went with a new water heater installation that was expertly installed by Ryan. He was polite, and clearly explained the installation steps. He had the replacement water heater installed and we had our hot water back just 4 and a half hours after my call to Anderson. Highly recommended.

Eric L

4 months ago

Called Anderson plumbing early in the morning and they were there about two hours later. Scott was very personable and knowledgeable. Service my home and gave me a couple of quotes for some services I was looking at in the future. Much appreciated.

Nancy E.

7 months ago

Cole did the free furnace check up. I appreciate this VIP service, but these free checkups almost never end without a somewhat hard sell to buy something else for hundreds, if not thousands of dollars. I'm pretty good at nodding and saying thank you but it does get tiring.Overall, I'm happy with the service.

Greg Evans

4 months ago

Ryan from Anderson was great. Very skilled and efficient. This review is not a reflection on him. However, I cannot recommend Anderson simply because of the outrageous cost. I was charged $2000 for simple, visual inspection of my gas pipes. It was low tech, still seemed inconclusive and that amount really hurts on an educators salary. I felt scammed but had an emergency and just had to eat it. I hope Anderson realizes that these gross prices leave folks like me feeling burned and that takes away from the work of their individual plumbers. Again, Ryan was great.

Jeffrey Green

5 months ago

The technician, Rudy, was courteous and efficient.He does not determine the cost of the job.The price for a 5 minute job to replace a valve bib on my patio was absolutely ridiculous.Since the bib broke off the pipe, one of the main water valves had to be shut off and 3 condo units were not receiving cold water.If not for that, Anderson Plumbing would have been told to take a hike.$455!

Shane May

2 weeks ago

Great work, a little pricey . But the work was done quick and now heating and a/c are good for 10years. The also put in was 100% quiter then old system

Federico Greene

6 months ago

I have an old heater with a lot of problems but getting a change of $75 to be told that and can’t be worked on. Requested a control valve replacement quote only. So $75 for info I already knew and a 10 minute flashlight inspection. Guy didn’t even have a lighter to test the pilot. Never addressed me as sir or Mr and just walked out after signature. No have a nice day sir, or even bye. Had to sweep up after his dirty feet too.

NICHOLAS CADWELL

2 months ago

I had a great experience with Jorge Duran and Anderson Plumbing. My main drain clogged at 6pm on a Friday and they were able to have someone out 8am the next morning. He showed up on time, was knowledgeable and nice to deal with. He took care of the problem quickly and there were no hidden fees or changes from what I was quoted over the phone. Highly recommended!

Kristi Olson

5 months ago

I called Anderson for a heater thermostat replacement. They sent me a very polite, knowledgeable, respectful technician, within a couple of hours. He was very patient in explaining the process. Great job Carlos!

Ashley Swindlehurst

5 months ago

I will never stop raving about the service from Anderson Plumbing Heating and Air. From the initial repairman, Joshua, who came out to fix the heater and realized there was a way crazier problem, to Derek the HVAC design consultant, who gave me all my options and never pressured me into a decision, to the amazing Poly and Oscar and their crew, who worked so hard way ahead of schedule to make sure I had heat in my house for the weekend. Poly even found (and fixed!) a gas leak from a broken pipe under my house- he smelled something wrong and wouldn’t rest until he found the problem. All of them were on time, professional, kind, and incredibly skilled. The office crew is so great and communicative as well- for such a big and scary project of installing a new heater, ducts, and air conditioning, this team made it so easy. They are truly miracle workers!!!

Nicholas Crawford

3 weeks ago

Who's got two thumbs and hit their water main while digging. ??This guy. Mike V. was super helpful and we got our water back in action within a matter of 3 hours.

Lindsey Mercer

2 weeks ago

My tech Gary arrived early. He was extremely professional, friendly, and knowledgeable. I would give him 10 stars if I could. He spent several hours with me problem solving and explaining my options. Completely satisfied with the result. It is clear that he cares about the client. Highly recommend!

Rhonda Dow

2 months ago

I would like to say Abel provided OUTSTANDING SERVICE!!! He was very polite and kept me abreast of what he was doing. Great personality - very genuine. Give him a PAY RAISE! In the future repairs are needed, we will definitely ask for Abel. :-)Abel, thank you young man for the OUTSTANDING JOB!

Craig

3 months ago

Ben Rowley came out to our home to evaluate a problem. Ben was very courteous, professional and knowledgeable. This guy loves his job. He sat us down and showed us diagrams, schematics, measurements, photos, and taught us how to calculate ac wattage. His passion made all the nerdy stuff entertaining. You are very lucky if you get Ben to service your home.

Sheryl Randles

3 months ago

We felt the need to have our furnace checked out and took Anderson Plumbing, Heating & Air up on the offer for a $59 check up. So glad we did. Joshua Thompson was the technician and did a thorough check. He showed us videos of his inspection and explained the problems of our 25 year old furnace. Definitely in need of a new one! Joshua was professional and respectful. He called and got us an appointment the next day with Allison Romo to provide an estimate. Again, professional and respectful and explained the various options. After a couple of text messages with questions for Allison, we booked the appointment for the installation. Daniel Espinoza was the installer. He did a fantastic job. He and another technician arrived on time and worked steadily to have it installed by noon that day. The installers explained what they did as the installation proceeded and finished up with a quick overview of the new thermostat. We could not be more pleased. The new furnace is efficient, quiet, and better than the original even when it was new. From beginning to the end of the project APH&A employees provided 5 Star service. We absolutely would recommend AQPH&A without reservation.

Cay Hodge

a month ago

This was the most outstanding service person that have ever come to my house Anderson should do all they can to always keep this man he explains everything and you understand all of what is going on he show you all in pictures so you know for yourself that all he says is true. Just for the company's information he can not say enough great things of Mrs. Anderson and how she run the company and also how great she is to her employees he loves working for her. I enjoyed having Josha in my home he was neat clean and ever so POLITE never had a service man like that before Thank you Anderson.

Sean Lynch

2 months ago

I called Anderson to come out to investigate why my plumbing is backing up. Extremely professional, on time, and reliable. If you've ever worked with a contractor, you know you cannot have all three. Just use these guys.

Michael Bautista

3 months ago

Austin Rue did a phenomenal job diagnosing the problem I was having with my home plumbing. He presented a quote and got right to work. Completely professional and answered all my questions regardless how annoying they may have been. Overall and excellent experience and I would strongly suggest using Anderson Plumbing, Hearing and Air!

Susan Manion

4 months ago

Service: Natural gas wall heater inspection.Excellent service!Raul and Carlos were professional and courteous. Explained in detail what they were inspecting and why. Measured the CO2 output and determined it was above safe levels.I immediately made an appointment to have Anderson Plumbing, Heating and Air experts return to home for estimates to purchase and install a new heater.

Jill Coley

3 months ago

Benji was so wonderful. He was committed to ensuring we felt taken care of. He worked with us over several days to help find and fix a water main leak. He was determined each day to find the problem and remained optimistic each day. He was such a hard worker and takes excellent care of his customers.

Glenn Gutridge

2 weeks ago

We just completed 4 month renovations. We had our regularly scheduled maintenance on the books. Perfect timing. The two professional technicians went through all of the HVAC. They checked our AC for status of a component that in the past has challenged the AC operation. Making note of again a potential issue they put it on schedule for evaluation/replacement. “Proactive Service”… excellent customer service (provided by two professionals who love working for their employer)We were offered a service to clear the ductwork. 3 packages were offered. With clear and concise explanation ( zero pressure) We Ordered the Gold program. .More than satisfied with Anderson.

Nathan Norwood

a month ago

The quality and professionalism of the Anderson team stood out to us. They lined our main sewer line and replaced all of our 60+ year old cast iron pipes under the house. As new home owners, we appreciated the time the Anderson Team took to explain all of the work they were doing and why it was necessary. The Anderson team was able to perform our job for less than a competitor offer (Bill Howe) AND all of their work came with warranties that are transferrable when we sell our house (which Bill Howe did not offer). We felt very comfortable with the entire team and would recommend to anyone who needs to have major plumbing work done!

lwp

3 months ago

George N. came to do the annual HVAC Heating Tune-up Inspection. All items were thoroughly checked and advised me of one component that is weakening and should be replaced . He was polite, knowledgeable, informative & professional. A great asset to your company.

Greg Pita

a month ago

Excellent customer service! Professional , proficient and friendly without trying to upsell. Luis instead educated me on what would be the best solution for our business and offered great suggestions along with great quality service.
Great Job Anderson Plumbing .

Roy Postma

a month ago

The service Matthew provided was beyond outstanding! I had a hot water device which I thought had failed but as a result of a power failure was just out of time. Matt reset the device and now is working properly. Additionally he fixed a dripping valve which I dearly appreciated. Fantastic service!

Winky Selby

3 months ago

Anderson PHA removed and replaced our 23-year-old furnace and a/c unit with a completely new HVAC system on 1-31-23. We couldn’t be any happier with the process from start to finish. Our technicians for this project were Derek (sales), Daniel, and Adrian (installers). All three were the epitome of professionalism. Also need to express our complete satisfaction with the office staff for their attention to detail communicating and coordinating final details and inspection processes. Ashley coordinated and scheduled the finishing touches on the install flawlessly and Bonny handled coordinating and scheduling the final inspections in a timely manner to perfection.Need to also thank Matt for his patience and understanding when we had some concerns and questions with regards to this project. He put our concerns to rest.Side note, after researching and comparing HVAC systems and installers, we can confirm a completely new replacement of a home’s HVAC system is expensive and concerning no matter which company in this area you deal with. We decided Anderson was our best choice for the products and customer service offered. If you are in the market for heating and or air, recommend that you contact Anderson PHA.

revelle bailey

4 months ago

This is a great company to work with. The technicians are knowledgeable and responsive and follow through with quotes and other information. The company answers the phone, calls you when they are on the way, gives accurate estimates and is honest about their opinion on what should be fixed/not fixed. I have been happy with every service from a/c to water heater.

Fernando Buendia Laysa Jr.

5 months ago

Installed my Nest and didn't have issues with AC. However I never use heat in SD but decided to, and it didn't work. Kevin was super helpful and managed to figure out that it was a setting issue and also a specific wire unplugged. 5 out 5 star service!

Wayne Lucchese

2 months ago

My toilets stopped working and what I thought would be just a snake job turned into something bigger. The technician stayed for several hours and used multiple tools and techniques to get the job done. He refused to leave until I have working sewer services. I can imagine few professionals that would stay and keep trying if they couldn’t get things to work.

Jennifer Slepski

2 months ago

Mike L. was incredibly friendly, professional and even sympathetic when finding and repairing our leak and seeing all the damage done to our home. He showed up promptly and let us know how to contact him with any questions. We appreciate him so much!

Jeannette Errecart

5 months ago

Josue, Angel, and Andres did a phenomenal job repairing a major outdoor plumbing issue that, to his great credit, Halle discovered and verified. All four of these professionals were remarkable in their knowledge, communication skills, extraordinary work ethic, professionalism, honesty, and courtesy. Each sets a high bar for himself and not only reaches it, but exceeds it. They strive for and achieve excellence. Well done, gentlemen!!

K Riser

a month ago

Anthony Curry responded quickly, assessed the problem, gave me an estimate and completed the service efficiently! He replaced the hot and cold shut off valves for my washing machine….expensive, but necessary. I’m confident these will last for decades!

Jeannie Heine

2 months ago

Luis Campos was my technician.10 star plus!Very professional and nice. Listened when I told him what the problem was, he checked the toilets and drain and then told me what he thought might be the problem.He was polite and quick to fix the problem.Very nice gentleman.We have been using Anderson Plumbing for years and have been ? happy.

D. Casey Tucker

4 months ago

Anderson provides excellent service at a reasonable price in my opinion. We had a new HVAC unit installed at our place, and while some companies made a big deal about getting up on my townhome roof, with Anderson it's simply been a matter of asking them to bring an extension ladder. They're often able to get the job done without multiple trips.

Elizabeth Rose

3 months ago

Very polite and respectful and did a great job. He also worked on diagnosing some issues we had had, and is getting a team to come out and help with that. The service was great.

Tess Hipolito

2 months ago

Saturday 3/4/23 morning, toilet clogged. Michael Hamersky introduced himself and has cover shoes , very professional and ready for work. The company follow up call and texting to make sure service is done. Sent picture of the person who is coming to fix the problem. I will do business again. Offer promotional sale. Senior discounts and first responders. TH

Michael Hardy

4 months ago

I made the appointment on Thursday afternoon. Miguel showed up on Friday afternoon to evaluate the situation. He determined he did not have the necessary supplies and committed to come back on Monday morning. He returned on Monday morning and quickly determined that he had procured the wrong parts. He left to procure the correct parts, leaving all of the water in my home, turned off. He was gone for literally five minutes. But he had the correct pieces and he completed the repair. (So he said)I thought about asking him why he didn’t procure the part in five minutes on Friday afternoon so I wouldn’t have been without the shower all weekend, and I wouldn’t have to deal with a second visit, but I let it go.I was more concerned, that he did not put all of the decorative trim back on the faucet handle. Miguel ores before leaving that it “took a long time for hot water to come to the fixture.” It normally takes 20 to 30 seconds, but I didn’t think anything of it at the time. I was directed not to use the shower that had been repaired for 24 hours.After waiting more than a day, I turned the shower on to use it. I immediately noticed two things. First, you could not turn it all the way on to the point where hot water would come out. The water never got beyond lukewarm. Second, the faucet handle was practically falling off. Maybe I’m a little picky, but both of these things should’ve been. readily apparent to a plumber that cared about his work.I called customer service. They told me that they would send the same plumber. Back to fix it. I asked that a different plumber be dispatched because I was not impressed with his work the first time. I was super clear about that. Five minutes later the original plumber called me to find out what the problem was. Obviously it was very uncomfortable because I had to tell him that I didn’t want him to come back and I thought he did a poor job the first time. His reaction was to chuckle and say, “oh, it sounds like it just needs to be adjusted.” That’s probably true, but why didn’t he make those adjustments before he left on Monday? In other words, his careless attitude was exactly the reason I didn’t want him to come back.I called customer service again, got a different person which is not a surprise since it’s a call center that you’re dealing with. The new person told me that the original plumber was still scheduled to come out and fix the problem.As a customer, I knew that the problem was probably easily fixed, but from a customer service perspective nobody seemed to be listening to me or care about my concerns. They pushed back and told me that they “liked to give their people a chance to correct their mistakes. My preference is that they send a qualified plumber that cares about the work and takes the basic steps to get the repair right the first time. If I wanted a plumber in training, I would expect to pay a lot less.I’m wasting another day at home, waiting for a plumber to show up and fix something that could’ve easily been dealt with two visits ago.

Nick Mantzel

3 months ago

Josue came out and had our main drain line unclogged in no time. Super friendly guy! Overall experience working with Anderson was A+. Excellent communication and they were able to fix our clog for a very reasonable price. Will work with them again.

Virgel Montgomery

2 months ago

Excellent, experienced service. Jace, my technician, was professional, informative, knowledgeable, respectful of my property, and very courteous. I would recommend this company very highly. On a scale of 1 to 5 they definitely get a five!

Maria Garcia

3 months ago

Carlos did a full inspection on the air conditioning and found some stuff that wasn't done correctly from the original installer. He took some pictures and showed me what exactly was wrong.I'm very happy with the service Carlos was able to provide.

Martin Montesano

3 months ago

Carlos was exceptional. Was very communicative during the whole process. It showed up within 30 minutes of the promised call that they were on their way. Yeah from VIP members since Anderson installed our equipment in 2016 it is worth every penny for the VIP service. Keep up the great work Carlos!
Martín

Alyssa Bruni

a month ago

Matt came to our house to help us with a leak in both of our bathrooms. He was very knowledgeable and helped us to resolve the issue on our own since we had tools that could be used for this situation. We really appreciate Matt’s knowledge and expertise! Anderson will always be our first call whenever we have plumbing issues in the future!

Les Vivian

a month ago

Kristina was polite, professional and thorough. When her first efforts failed to clean my kitchen sink drain didn't work, she diagnosed the problem and came up with a couple of possible solutions. I felt I was not pressured to spend money I hadn't planned on spending. I'm glad that I have the Anderson guarantee and I am so happy to be using my sink again.

Lewis DowdyV

3 months ago

We will never use this company again. The repair job was fine. However they overestimated the job and would not reduce the final price. They charged us over $1,500 for a job that took two men less than 2.5 hours!!!! I can’t believe plumbers are making $300/hr!!! Total rip off!!! Be warned.

Jon Taylor

2 weeks ago

Anderson provided a water heater flush under the VIP program that I pay for monthly. The work took about 10-15 minutes, and the technician left. The following morning, we did not have any hot water. I relit the pilot and got it fired up, but Anderson's carelessness has me considering cancelling my VIP membership, but they have been providing service for me for 18-20 years.

Katharine Allen

4 months ago

On the first visits, because the problem was intermittent, they were unable to fix it properly, but Gary explained everything to me very carefully, including the steps they were taking, and what my next options were and did not charge for the callout, except for the gas fee.I decided eventually to get a mini-split system put in. My technicians Sal and Mario were friendly, professional, and very respectful of my property. It turned out to be a difficult installation because I have an old house, but Sal stayed calm and persisted. He was extremely professional about the whole thing answering all my questions whenever they came up. I’m now the proud owner of a working mini-split heater/AC systemOverall very happy with his company so far.

carla miller

a month ago

Jake and Raymond came to my house and they both were very helpful polite and informative. They knew the product very well and were spot on with the diagnosis. I will always use both of them for now on by request.

Ken Muehleman

a month ago

Josh explained everything he did & examined during his service of our heaters. He indicated we need to keep an eye on some wear issues with the main floor unit for which I was grateful.

Stephanie

2 months ago

Fernando did an amazing job. He explained why he was suggesting the service he was and did a great job completing the job and ensuring I understood what he was doing. He kept the area clean and cleaned after he was done with the job. It was a rainy day and he wore shoe protectors to keep my floors clean! I will be requesting him for my services in the future! Most importantly he fixed our issue!!

T Allen

4 months ago

Jesse was great. He had diagnosed my issue before even pulling up. I was skeptical: he walked me through his ideas then showed me how his solution would fix the problem and convinced me of his abilities.I honestly hope I can request Jesse for any future issues, but if all of Anderson’s team is half as competent, I’ll be fine.

Michelle Jackson

4 months ago

Anderson Plumbing, Heating & Air was performing service at my neighbor’s house. I asked them if they had a moment to come look at a leak that I had just discovered. Justin saved the day and was able to squeeze in my repair before his next job. I did not expect to be helped so quickly, Justin was very professional and did a great job!

grace little

2 weeks ago

we have been very pleased with all phases of service from Anderson Plumbing and Heating. All techs that have been to our home have been wonderful to have service our heating and plumbing needs.

B K

3 months ago

This morning Joshua Thompson came into our home with the utmost professionalism.In our 55+ Village, there have been many companies who have taken advantage of the elderly and have gouged us just, because they believe we aren't looking....aren't aware....and aren't worth respecting as hard working persons who have invested in our lives and our homes. Anderson is not that way. CALL THEM!A little about me: I am a published author who has reached out and touched humanity all around our globe with the message of equality for woman and men, for all races and all identities. That is who I am and what I've contributed.When I do business with anyone, I want to be treated as I treat others: With respect as my equals...with honesty....with integrity...and with transparency. Love is my motive with all.When Joshua came to our home, I saw his honesty right away. He covered his shoes with protection for the safety of our home. Joshua went right to work and began to discern our heating system thoroughly.There was not one question he didn't answer of mine, nor was there anything he didn't cover when it came to how our current heating system works, isn't working, and where we can improve our system for the best results in comfort and financial savings.Here is the things that meant the most to me:Joshua was on time!Joshua Knows Heating and HVAC Business better than Most!Joshua doesn't use scare tactics or up-techniques!Joshua is capable of installing everything he sees, since he has nearly twenty years of on-hand experience!Joshua values the Anderson Brand so much that he makes sure to use Women and Men equally in any sentence he speaks!Joshua loves his history and his precious reason for his hard work....his Wife, his children and their future!Now take all that and have such a person show up at your home and help you see just what is happening with your heating and HVAC system and realize that his person puts himself if our shoes....not wanting to rip us off! He only wants to help us and guess what? He Did!I recommend Anderson's to everyone! As soon as I was done experiencing the superb service that Joshua Thompson brought to our home, I went right over to our dear, elderly neighbor who had just recently been visited by ASI. She saw that Joshua was at our home and was curious as to how it turned out.When I shared with here bit by bit of just how conscientious and professional Joshua Thompson was and just how much he put me at ease regarding what my options are....she said: I'm calling Anderson!!! She will, too! It is not only that she has the money, she has worked hard all her life and deserves to be respected and not gouged!Thank You Anderson's for hiring Joshua Thompson! He has the world ahead of him and there will be many, many opportunities that will be placed at his feet to choose from. Please know that persons like he is are not overlooked by many companies who are looking for honesty, integrity, and the simple beauty of having the motivation of raising his beautiful family as his gift to this world.....thus, treat him with the utmost respect and reward him so he will stay and keep your Brand shining as he does. I would hire him for my company!Thank You so much Joshua Thompson. You proved to me that going with Anderson was the best choice for us!

Bill Trent

2 weeks ago

Kitchen sink backed up, a very old house built in the 60's poor drainage. Anderson Plumbing cleared the blockage in a very short time. Very pleased with the professional work they carried out.

Mariela Alvarez

3 weeks ago

Great job! Fernando G. is a very professional technician. He is very attentive. He explained everything he was going to do very clearly. We were very pleased with the work.

David Posner

2 months ago

Hugo and his helper were very courteous, professional, and thorough. And did a great job cleaning up afterwards. I would not hesitate to use them again.

Saniya Bloomer

a month ago

We had a complicated situation w replacing our old water pressure valve. The process from estimate to onsite work went very smoothly. Our technician Dee was knowledgeable, efficient, skilled and courteous.

Phil Ortiz

2 years ago

I received a text before Rudy Vasquez came out. A very pleasant text message identifying who was coming and provided a brief bio of Rudy. This made a world of difference to me! We are off to a great start, and it kept getting better and better!Anderson Plumbing is on my speed dial and will be out go to for all of our plumbing needs!Great job, extremely pleased!

Stephanie Wolff

3 weeks ago

Joshua came out and detected the leak in our water heater. He gave us options for a new unit and we selected a tankless water heater. Joshua installed our tankless hot water heater, and thus far we are very happy with the unit. He was professional, wonderful to work with and did a great installation. It was an around good job! Very pleased. ?

Kay Charlotte Mcclurg

3 months ago

Great experience. Technician was very kind and professional. I’ll ask specifically for him next time I need a plumber. Great job. He should train your other workers in customer service.

robert cacho

4 weeks ago

Brian informed me prior to arrival about the process and reinformed me when he arrived. Did everything quickly with minimal damage. He covered up all the furniture near by and cleaned up when he left. He also Checked everything before and after the repair. Great Work. I'll probably calling anderson plumbing for other work.

Jody Ann

3 months ago

paid 56$ dispatch fee. No diagnosis!!The technicians don't arrive during the appointment slot. They have you wait around all day when they schedule you for a morning appointment 8:00 a.m. to noon. I asked when will the technician arrive and they just respond saying that they will let me know.They also scam you by dividing the services they provide I had an issue with my drain so they had to dispatch a drain specialist at the same time in the same bathroom I had an issue with my shower handle and they had to dispatch another person saying that the drain specialist do not do showers because they're not plumbers. This is just a strategy to charge customers to separate discharge or dispatch fees. And once again I had to wait around for a second appointment only for the technician to arrive late again. This doesn't change if you are VIP customer either.

Jason Polk

4 months ago

We had a ping hole leak that went undetected for some time. Jesse came in, identified the issue and started work. He quickly found that we had a slew of other problems. For one, mold has started to grow. He immediately stopped work, communicated the problem to me, and arranged for a consult with a restoration company and environmental cleanup service. Jesse remained engaged throughout the restoration process and cleanup and ultimately resolved the plumbing issue in no time at all once everything was exposed. Jesse was extraordinarily professional and competent and his communication skills were exceptional.If Anderson employees are even a fraction as successful as Jesse, they’ve earned a life long customer.

Michael Garcia

a month ago

40 gl. Water heater installation and an LF210 T&P Shutoff. Quoted $6100 from Andersons. Just got job completed by another co. for $2250. That’s a problem, especially for a long-time customer. Not very wowed. (Also, I don’t think I’m going to pay your $7 fuel surcharge for coming out to try and rip me off)

Bre Martinez

a week ago

Stephen explain in great detail what the problem was with my plumbing. He repaired and cleaned the area before he left. I would highly recommend Anderson Plumbing & Heating. Ask for Stephen!

Edward Dabney

2 months ago

Diosdado did an outstanding job replacing my shower valve. He was very clean, professional and explained everything that he was going to work on. Highly recommend Anderson Plumbing.

Veronica M

a month ago

Jacob with Anderson Plumbing was extremely helpful, professional, caring and most importantly, HONEST!!!! He treated our concern as if this was his own home. Definitely keeping them for future plumbing needs.

Cora Bernloehr

2 months ago

We hired Anderson to preform work at my mother-in-law’s home. Work was wonderfully done and quickly. We are very pleased.

bravo zulu

3 months ago

Brandon Lawrence had successfully completed to modify the filter housing of HVAC, to replace old filter with a larger and disposable filter.
As with every other technicians from Anderson PHA, Brandon was very knowledgeable and courteous. 5 star + Wow!

Barbara Malebranche

4 months ago

Reggie did an excellent job in performing the routine cleaning and maintenance of our tankless water heater. He was thorough, professional, and wonderful to have helping us.

Denise Delosreyes

2 months ago

Hands down amazing customer service, thorough and friendly. On time and very clear and concise with the whole procedure regarding flushing my tankless water heater.

Denise Kadar

3 months ago

Benji was very thorough. After careful testing, he discovered that our leak was a much less expensive repair than I expected. I was so happy with him I deleted my previous plumbing company from my phone.

Michael Clark Sr.

3 months ago

Mr. Brown was very professional and easy to talk to. He helped me understand what things were inside the area of the water heater and ways to make it better.

Julia Candillo

a month ago

We have had the best service from Anderson Heating and Air and especially from our technician George on several occasions . He has always been honest and hard working. We would absolutely recommend George and the Anderson team to anyone.

ellis blank

2 weeks ago

They were quick and they were efficient Jorge came out and clean the drain and had James come out to do a video of the lines everything turned out great and they were honest and forthright which is nice in today’s world

Rhea Lovan

2 months ago

Chris was very friendly, knowledgeable, and professional. He took the time to answer all of our questions before cleaning the drai which only took about 5 minutes. Highly recommend!

Jil Stathis

2 months ago

Our technician, Justin, was amazing with his work of replacing water heater.which then led to the discovery of a hot water slab leak. He had a great team to help with the clean up and restoration team as well. Well done Justin!
Jil Stathis

Andy Fiano

2 months ago

As far as I am concerned there is only one plumbing company in San Diego they are so professional and all the plumbers we have had come to our house has been great

Will Coyle

3 months ago

Katrina was awesome, very professional, knowledgeable, and courteous. Being a tradesperson myself, it’s great to see women in the industry, I was very satisfied with the service from Katrina and Anderson. Thank you!

Michelle Foster

3 months ago

Josh was great. He took many pictures of our heating system to help explain what he saw and what maintenance he did. Very helpful.

Heidi Hodges

a month ago

Love the service. Friendly professionals. They fixed a leak under my sink. A leak that was caused by the construction company did two months ago. I will only hire Anderson plumbers for now on.

Alva Yamashita

a month ago

I had a great experience with HVAC system maintenance. Gary was very professional and knowledgeable with HVAC. He took time to explain the work being performed, showed me pictures of my current HVAC, and made recommendations.

Mercedes Bryant

2 weeks ago

Street repair on resident property line side. Brian was very knowledgeable, efficient, polite, and experienced. Thank you Brian for fixing our water problem.

Frances Blancada

2 months ago

Answered all our questions clearly and fully. Cleaned up thoroughly after installation. The newly installed water heater worked right away. Timely help right when we needed it.

Wayne Moore

2 months ago

Seth was very friendly and respectful. The problem was diagnosed and he provided a repair solution. We chose not to repair at this time.

Scott Dodge

4 weeks ago

Anthony Curry is extremely knowledgeable and professional. He is an outstanding representative for Anderson PHA.

Wendy Gonzalez

8 months ago

Rudy came out and fixed our leak in a quick, efficient and professional manner! He checked our water pressure and made some recommendations on what more we needed to ensure this wouldn't happen again. He was very informative and professional throughout the whole process. I am very happy that I chose Anderson Plumbing and he is definitely an asset to this company! Thanks again Rudy!!!

James Johnston

4 months ago

Plumber Kristina Anthony was efficient and extremely knowledgeable. She fixed the drainage problem quickly and gave us additional information about other concerns.

Forrest Wright

2 months ago

As always, the technicians like Leo go above and beyond in delivering great service. They make sure our house is running smoothly, efficiently and safely.

Kirk Mather

3 months ago

Joshua Wright was wonderful. Responsive and patient explaining to us what was going on. We invited him to stay for dinner (he couldn't).

Holly Mullen

6 months ago

Anderson Plumbing Heating and Air replace my HVAC system and installed new ducts in my older house. Ricardo and James were the lead service technicians and were great, professional, courteous, skilled and on time, and worked very hard to complete everything in 2 days. It's great having heat and AC for the first time in over 6 years! Anderson is not the least expensive company out there, but I have used them for over 20 years and have consistently found responsible, reliable and excellent customer service and quality work that lasts and lasts. I highly recommend them.

ADRIAN NEWELL

3 months ago

Ken arrived early & was a pleasure to work with. Professional courteous & responsive-very considerate & friendly.
Would recommend him highly!

Juan Franch

8 months ago

Richard arrived on time, he was thorough and professional explaining his findings after accessing the issue, even though he couldn’t find the actual problem I said seems truly complicated and clear. We are very satisfied and will definitely keep using and recommending you. We also had Cole come in for another job and he did great as well.

erica deese

7 months ago

We needed a new garbage disposal, so we called and Donny, the technician, was here promptly and did a great job. He had a new and better disposal on hand and was able to get it installed in no time. The whole visit probably took about an hour or less. The new disposal works great and I would and will call them again the next time something goes wrong. Thank you!

Jay Michael

9 months ago

My technician was Fernando he was on time prompt and courteous. He explained everything that was wrong with our system and gave me options. We also took him up on the yearly maintenance plan which includes 4 visits per year to maintain 3 systems What a great value to exchange your systems I would recommend Anderson heating and plumbing to all. Great customer service. Above and beyond in view. Thank you.

Gene Parente

3 months ago

Tony was excellent. Extremely professional knowledgable and courteous. He fixed the problem in the time allotted.

Brant Pendleton

8 months ago

Blake and his team are truly a team of professionals. Anderson as a company went above and beyond to help us out of a bad situation. Our AC unit went out right before a holiday weekend and with my wife's recent medical condition she cannot be in the heat for long periods. After the estimator (Derek) found out about this and that I was military, the company not only moved things around to have a whole new system installed the next day, but they were able to bring out an extra technician to ensure it all got installed on one day. Once the team arrived in the morning it was like a pit crew, the team was moving and assembling things methodically with precision. They are very detailed oriented and make sure everything is done in a concise manner. I would highly recommend this company due to their work ethic. Also, better yet all of this employees spoke highly of their company's management and how they take care of their employees.

Colton Cave

9 months ago

Horrible service & extremely overpriced. To start they were 3 days later than originally scheduled. When the technician finally arrived and presented the quote, I asked to see an itemized breakdown of charges and services but they refused to show it to me. Unless you charge several hundred dollars an hour & a 1000% markup on parts, I was sorely ripped off. To finish it all off trash was left on my property by the technician & they DID NOT turn my water back on so I has to finish their job myself. No one in company but technicians seem to have pricing, which is shady. Customer service would not speak to me past getting my water back on, and would not return my phone calls. Do not recommend this business.

Susan Taylor

8 months ago

I could not be any happier with the service I received. From the first phone call to the conclusion of the repair, it was a great experience. The customer service people were friendly, knowledgeable and great follow up. The service technicians were A+! Jorge and Oscar were very professional and cleared my drain quickly. I thought I only needed a drain cleared (which they did quickly) but discovered a hole in the pipe so they called the office and within less than 2 hours a service repair tech was at my door. Austin (service tech) showed me what needed to be done and walked me through the process. I immediately had trust in him and asked if not only could he fix the leak but also replace the faucet and replace my toilet! He was able to quickly give me a quote and I approved it. The next day Austin did all the repairs and installations and everything is working great! I highly recommend this company, the employees are a level above!

J S

3 weeks ago

This was our second time using their services. David was on time and professional. He was very informative and friendly.

Tiffanie Wong

6 months ago

Im so happy I found Anderson. I signed up for their VIP program and so far it has been so worth it. Every time someone has come out to service something, they have been on time, friendly, and knowledgeable. Being new to the area and working through new home owner things having someone you can rely on has been a game changer!

Zach Crawford

2 weeks ago

Miguel was at my home very fast and was able to repair the hole I had in the main water pipe going to the house. He gave good advice about the plumbing in my home as well. Will most likely use again.

Fred Paisley

a month ago

Not the cheapest in town but quality work and good service. James was the tech that came out today and highly recommend him!

Mustafa Musa

5 months ago

What a professional! Carlos knows his job. He is calm and walk you through what is going do and what it means. He is really nice person. Anderson needs more professional like him.Thanks again.

Justin Sakaguchi

6 months ago

My service tech was James. He did a heater tune up very thoroughly and professionally. He explained the measurements/readings he took and answered all my questions. I was very satisfied with the service I was provided.

Michael Clarke

3 months ago

Matt from Anderson Plumbing came to swap out a toilet. Instead had to contend with literal roots growing between the slab and the bathroom tile.Matt went above and beyond to not only replace the toilet but also do some gardening while he was here. Very impressed. Would use Anderson again.

Sharon Weaver

5 months ago

I really appreciated the professional, efficient, courteous and clean service received by Justin from Anderson Plumbing in replacing my water heater. He explained what would be required and answered all my questions. I will recommend to family and friends. Thank you!
Sharon Weaver

Pam Robinson

6 months ago

Tony was polite, respectful and a true professional. Great personality and cleaned up after himself! I will definitely request him on all my future Anderson business. Can’t recommend him enough.

Bill Godwin-Austen

6 months ago

Dio San Roque arrived promptly and provided excellent service, dealing with some tricky ancient pipes to repair the leak and installed the replacement garbage disposal I hadn't gotten around to doing anything with yet. He was professional and personable, very pleasant to deal with. I am completely satisfied with the service performed today, and would definitely request Dio if I needed future work done.

Mark Scheffler

a month ago

Joseph was awesome, really helpful took the time to explain everything and give us different options and his recommendations

Pasi Engblom

5 months ago

Thanks to Anderson plumbing for arranging quick, same day appointment to complete a tankless water heater maintenance/flush. Thanks to Ron Miller for completing the work quickly, could not be happier with the friendliness, ease and overall professionalism of the work performed!

Patty Meyer

5 months ago

Took advantage of the $59 special to flush the water tank. My technician Scott arrived on time, was very friendly and professional, and made easy work of the job.

Eric Lasley

4 months ago

Mike did a thorough evaluation of our two separate HVAC systems. He found that an improperly installed UV Purification system had melted almost all the insulation on the wires in one of our furnaces. He rewired that furnace and replaced the UV system with a cold plasma purification system. He salvaged functional UV parts from the improperly installed UV system and used them to replaced failed parts in our second UV system. He also discovered that one of our furnaces was three years old when it was installed. Before leaving he verified that both furnaces were clean burning and withy CO or CO2 emissions. Mike is a real gem.

Renee Differ

5 months ago

From Allison in sales, Joshua's evaluation of my current heater to the polite two gentlemen who installed the new heater and central air conditioner, every step was explained, handled professionally and competently. I full heartedly recommend Anderson H & P.

Rhonda Ballard

5 months ago

Diosdado San Roque did a great job replacing both my bathroom toilets and he replaced a faucet in one of my bathrooms as well! He took the time to go over everything and showed me the toilets and faucets he would be using! He went over the warranty on them as well

Diya Spellman

5 months ago

Whitney was very informative about water heater draining and replacing the water options. We are glad to have the option of a tank less water heater , even though, financially, we may replace it in the future. Whiney was personable and answered all of our questions and gave various scenarios so that we could make an informed decision.

Bert Barclay

5 months ago

The only wow for Anderson plumbing was the price !!! $500 to replace a garbage disposal... Same model, same plumbing, etc. Total 30 minutes of work!!! Very professional and good customer service but insane pricing.

Justin Nahama

5 months ago

Dale was on time, extremely knowledgeable, patient and honest. He was thorough and solved the problem quickly. I’d give him 10 stars if possible, highly recommend him and the Anderson team.

David Van Gorder

4 months ago

I very much recommend Anderson Plumbing, Hearing & Air. I have used their services for many years and their Technicians are wonderful to schedule. They always let you know when they will be arriving, along with photograph of the Technician. Once onsite, and especially during the Pandemic, each wears a mask! Their work is always professional, cost-effective, and is of the highest quality! I will always use their services in the future, and would certainly recommend Anderson to my friends and family!

Norma Cooper

5 months ago

Kevin was very friendly. A second person came along, assuming in training. If so, Kevin communicated with Bobby in a calm and respectful tone of voice as they worked together (I think, the name is Bobby ?,). Both, were very friendly and professional.

Natalie Farmer

a month ago

This company does good work and is trustworthy. Abel was so helpful and super considerate. All the tech’s we get are good and courteous

Trudie Keough

a month ago

After assessing problem, Frank cleared the drain promptly. He was courteous and gave suggestions about how to find a floor leak. Very helpful!

Shaun Eisenthal

7 months ago

Jose was amazing. He unclogged my drain in like 2 minutes. He was so nice and I will definitely use this company again!!

William Macpherson

7 months ago

Thanks Anderson.Richard demonstrated himself to be a skilled technician and a very personable young man. His dedication to getting the job done correctly was quite impressive. One thing that stood out was his knowledge of HVAC and air conditioning in general. In fact, it was because of his taking the time to point out the lack of efficiency in our current central AC system that convinced me to purchase an additional mini-split AC. We are now enjoying a completely cool 3 story home.

Estella Montoya

a month ago

Service was excellent. Mr.Gaskill provided extensive information on the system and recommended improvements. Couldn't be happier.

Gil V

4 months ago

Abel from Anderson Plumbing was awesome. Totally professional, friendly, took care of the job. He explained things really well, and understandable. Thanks!

Valerie Ryan

4 months ago

Josh did an outstanding job. As a VIP member, I appreciated his thoroughness and customer education experience. Thanks, Josh!

robynmoya

2 weeks ago

Friendly, easy to interact with, but left us with no hot water and a fair amount of sawdust and debris when he left our premises.

Greg Kamp

6 months ago

Richard Giron showed up on time and was courteous, respectful, and professional in all he did. He completely checked out my heater to insure it was working properly and safely.

Darlene Pinzini

7 months ago

David replaced the shut off valves on my washer. One of them was missing, one about to flood. He was very professional, and, explained everything he was doing. Of course he was prompt, and, wore the pink booties.

Jose Mercado

7 months ago

Scheduling was a breeze and they keep you updated all the time. Very responsive and professional. James (the technician) took his time to explain what he was going to do and explained the problems I have with my A/C before he did any job. Highly recommended!!!!!

Alyssa Halberg

6 months ago

Mike was amazing!!! Professional, polite, detail oriented, very skilled and helpful- and fast too! Extremely efficient and a wonderful experience. I will be using Anderson Plumbing again and requesting Mike every time!

Jenn Thai

4 months ago

We had a really bad clog and Michael H. came and saved us. He was friendly, informative and got the job done quickly. Very happy with his service

Lisa Loos

a month ago

Loren came out for drainage issues. He was very courteous, informative and gave suggestions for future plumbing options. We are very pleased with Anderson Plumbing and technician services we’ve received. Thank you!

Robert Gaddi

2 months ago

Ben the technician was on time. He’s extremely knowledgeable. Tuned up my furnace.
I will use Anderson Plumbing, Heating & Air for my future plumbing and HVAC needs. ?

m m

4 months ago

Reggie was courteous effective and professional. He made us aware of what needed to be done and listened to us. He's personable and experienced.

Letty De Leon

9 months ago

Anderson is great for service , but when it comes to honoring warranty’s or having a manager get back to you ! They are horrible. I’ve been waiting for a week now after being serviced for a call . Called again today and conveniently there is no manager around today.My AC unit was installed in 2016 and now broken ,warranty is till 2025 . I have serviced it under VIP originally. Have called them out for service and concerns in the past and now no one can return my call when I’m demanding it be covered under warranty. I will not continue to use Anderson after this unless taken care of .

luannewaul

5 months ago

Judd was an exceptionally diligent young man. He and his partner did a great job, and stayed late to ensure that the job was done to their high standards.
Thanks Anderson!

Cyndi Coleman

a month ago

Alex and David installed a new ac system. They assessed the old system,
explained what they needed to do and made it happened! They are fast, accurate. clean, and incredibly knowledgeable of the process. The new ac system was tested and passed inspection. Great teamwork! They are the best!

Samantha Pugh

a month ago

I had Loren as a technician. He was very helpful in explaining the problem and fixed the drain within minutes. I highly recommend this company.

Anjanette Urdanivia

9 months ago

Michael from Anderson Plumbing, Heating & Air arrived to check my malfunctioning A/C. In a prior visit, he performed the annual HVAC service as part of the VIP service So it was comforting to see a familiar face. The technicians at Anderson PHA are very professional, send text notifications of their arrival and are very knowledgeable. I highly recommend Anderson PHA and the VIP service which includes numerous annual checkups for your plumbing, (flushing of my tankless water heater), heating and air. The membership is worth it!

Roger Perez

8 months ago

The two service technicians gave an accurate assessment of the situation. They provided options to resolve the issue and gave a quick estimate. They were able to complete an upgraded water heater in half a day. Would recommend this company for an equivalent task.

Ronald Deen

4 months ago

Matt was prompt and professional in repairing a major leak on a weekend day. The entire process took less than four hours. Very satisfied.

William Barr

a month ago

--20234/19/23, Had another drain blockage which Luis Campos cleared quickly soon after arriving, with utmost due care and attention to not damage the relined mainline sewer drain pipe.. Last year, clog was 51 ft from cleanout but today it was only 15 ft so a different type of clog developed. As such Luis is now my GO TO drain specialist. Luis' meticulous documenting of the problem last year and today will greatly facilitate Anderson fixing my ongoing sewer drain issue (under Anderson Plumbing warranty) later this month!-- 2022I want to commend Luis Campos who cleared my sewer line last Friday 9am, 12/23/22. Luis was patient in fully comprehending my explanation of the whole house sewer repiping, lining and drain replacement done by Anderson PHA in late 2020. I was very impressed with his meticulous capture of notes on his cell phone to document each step in assessing, acting upon and resolving the blockage WHILE ensuring that the lining of my main line sewer pipe would not be damaged in trying to resolve this complete drain/sewer blockage. Luis is a great client-facing representative and advocate for Anderson PHA which I'm sure will serve him well as he advances to senior responsibilities within the organization. I appreciate working with a professional like Luis and the support he gets from Anderson PHA to follow-up this drain clearing project with a main line sewer inspection this week (as assurance to check for other reasons for the drain blockage in the sewer drains fully replaced by Anderson PHA only 2 years ago).

Brian

4 months ago

Ryan and his partner did an amazing job. Very professional and finished on time. Very happy we went with Anderson

Woody James

5 months ago

What started out as a couple of seemingly easy fixes turned out to be much more. Everytime the technician opened a system it just turned into a can of worms. We haven't really had any plumbing issues since we moved in here 30+ years ago so it wasn't really a surprise. The only two things that went according to plan was the sewer line clean out and the new toilet installation. Everything else was a battle. The tech never batted an eye. He even took care of a couple of items that I have wanted to get done and no one else would touch them.

Steve Mazy

6 months ago

Mike showed up after a call and text. He was courteous, professional and informative. Naturally the drain that was plugged yesterday was flowing free today. As a result there was no charge for his visit. Could not be happier with Anderson plumbing.

Greg Flores

6 months ago

Everyone was polite and very friendly. The men doing the installation did an out standing job,you have 2 very good employees.Would highly recommend Anderson,thank you and God bless your company.

Fran Forman

4 months ago

Whitney was prompt, fast and efficient. He was also personable and pleasant. I would use this service again because of Whitney.

Stephen Malixi

3 months ago

The work was very good, using new plumbing technology. Work was ordered and did the job in the office same day. Diosdado San Roque did the job quickly and it looks professional. Also like the warranty.
Thank you.

Susan Hohenhaus

4 months ago

Very good response time. Very capable and professional technician. Benji was awesome! He explained everything and kept down the cost as much as he could. I’m very happy with the service I received. I know I can rely on Anderson PHA. ?

Shaun Allshouse

6 months ago

Quick, arrived late, worked quickly, however he said the replacement of a thermostat would be $800-&100. The thermostats weren’t updated options as compared to what is available at other retail stores. The price was absolutely outrageous and insulting.

Tsmo Kelleher

4 weeks ago

Anderson Plumbing and Heating is always 100 percent professional, polite and knowledgeable! Very highly recommended.

Landon Jamison

2 months ago

Outstanding work! Very informative! They made sure they did it the right way! I appreciate the hard work they put in to make my house a better living space!

Mary Hustwick

4 months ago

Seth did a great job. He did a thorough job checking my HVAC system and was very professional . I signed up for their VIP program.

Lizbeth Lepe

6 months ago

Wes was always on time and very knowledgeable. He followed up and kept me informed on the order part. He provided excellent customer service as well. Highly recommend.

Wendi Shively

4 months ago

Plumbing maintenance and RO system install. Humberto was professional and friendly. He was very knowledgeable and finished the jobs in a timely manor with great communication. Thanks Humberto!

Andre Harris

3 weeks ago

Cole was not only professional he was very detailed in the information he provided surrounding this issue. Right now all of my business regarding my property will go through Anderson Heating and Plumbing.

Solomon Greenberg

8 months ago

Asked Anderson to install a thermal expansion tank for our water heater. There was a small leak on the downstream end due to prior low-quality work which the Anderson technician was able to fix, leaving our system better than before. Excellent service, good communication and the tech maintained a positive attitude even during the frustrating parts. We have had many good experiences with Anderson so far and will continue to call them for our plumbing and HVAC needs.

Rick Barreyro

7 months ago

Leo Morales is very professional! He put on his booties upon entering our home and very polite. He was never in a hurry and took the time to ensure our heater is ready for the cold season. Thank you Anderson for keeping great team members.

Shauna Marie

a year ago

This company is amazing! I called and scheduled an appointment, they were able to come to my house the next day. I got a text when they were 30 minutes away, letting me know that they were on their way. The plumber was extremely nice and professional. He completed the job in a timely manner. I will definitely be calling Anderson plumbing, heating and air when I need any other service done. 10/10

Steven Dente

9 months ago

This was the most professional plumbing service I have ever experienced. The technician was on time, clean, courteous, professional, and knowledgeable. He did the repair quickly and left the work are clean. Price is very reasonable as well.Highly recommend this company.

Heather Mak

2 months ago

The VIP program is great and Katrina is always so awesome when she comes to maintain my tankless water heater!

Samina Bhatia

a year ago

Fantastic! I'm so happy with the work that Ken and Edgar performed. They repaired a toilet and replaced the shutoff valve for the fridge. And on their way out, they noticed a little bit of water outside and immediately came back in to check it out and make sure there were no leaks. They stand behind their work, and seem to really care about doing the job right. I'm a first time Anderson customer, but I will definitely return!

David Bonnet

6 months ago

Very professional and on time felt it was a bit pricey for the job but I had to get it done right then and there still not 100% sure it’s completely fixed it we’ll see in time that’s the three star review. If it holds up I am happy.

Conor Handley

9 months ago

Great service. From booking to completion of the repairs took less than 24 hours. Our technician, Yoshi, proved extremely competent, courteous, and communicated the issues and repairs clearly throughout the entire process. Looking forward to using Anderson Plumbing again.

Donald Netzke

4 months ago

Reggie is absolutely amazing. Professional, knowledgeable, and courteous. Andersen is a well oiled machine: always on time and responsive.

Chris Miller

a month ago

Miguel, and everyone on the phone, were excellent. Explained options, taught me about the system, no pressure, reasonable cost, quick fix.

Suzanne Wilson

2 months ago

Loren was very knowledgeable and personable. Explained to me in detail all of my options and provided me with excellent service.

Tweet Angel

9 months ago

Fixed problems from old plumbing, including no clean out (they installed) & cleared out years of gunk in pipes badly laid in 1963. Instructions on how to keep drains clear & even cleaned up after he & Lincoln were finished. Everything sparkles & works as it should. Jorge is amazing at his job, was determined to get me fixed today & did it!!!!!! Not cheap, but well worth it for great service & fixing years of problems. I knew Anderson's was a good company from when I was a renter: now, as a homeowner, I personally know how awesome the company & its employees are.

rosemary finocchiaro

a month ago

Joshua was very professional as to a diagnostic check on water softener, explained in detail to the problem I’m having, non repairable it’s too old would need to be changed.

John Roy

4 months ago

Jorge came out after his shift in the rain and saved the day! He’s a rockstar and Anderson is smart for hiring him. Many thanks

Martin Bacich

10 months ago

Very happy with Anderson’s…third time using them in the last few years and each repairman was so professional, polite, and knowledgeable. Jacob was awesome, and his work was top notch. Thanks, Anderson’s for fostering such a great company culture!

Arhaiz S

3 weeks ago

Jace was on time, friendly and gave us a piece of mind with the knowledge he provided to us.

Megan Johnson

9 months ago

As a company, Anderson Plumbing, Heating & Air was a breeze to work with. Scheduling was easy and response rate was immediate. 5 stars for the company, but I’m writing this review primarily to give 10 stars to Wesley, my HVAC tech. I purchased an older condo a few years back and have had MANY service repairs from different companies since. Without a doubt, Wesley provided the best customer service out of all of them. Wesley was very thorough in both his repairs and his explanations of his repairs. I ask a lot of questions which can sometimes be annoying, but Wesley never grew impatient with me. In fact, it felt like he enjoyed helping me understand HVAC systems a little better! The service I requested was a temporary solution and he was transparent about what I should expect to have repaired in the future which I appreciate A LOT. Wesley was incredibly professional, knowledgeable, respectful, and a joy to have in my home. When it comes time to have my AC replaced I WILL be contacting Anderson Plumbing, Heating & Air because of Wesley.One last note for those reading: In the past I have had repairmen offer special pricing/considerations in exchange for a positive review. This was not the case here. I am just so grateful for the excellent service I received today! Thank you Wesley & Anderson Plumbing, Heating & Air!

Alex Howse

2 months ago

Miguel was awesome to work with, He and Anthony were always on time and very diligent and dedicated to providing an awesome service.

Bob Woods

7 months ago

Fernando from Anderson was very helpful and a pleasure to work with. He was on time to start and completed the replacement of a shower valve quickly and professionally. I am very pleased with the excellent results and will be contacting Anderson for all my future plumbing needs.

rae richard

6 months ago

Judah and Dave another Anderson dynamic duo came to install a new wall heaterI received a call before they cameThey came on timeThey protected my floors with drop cloths and cleaned up after they completed the work—And—because they needed to go into the attic they were careful to shut the bedroom and bathroom doors to keep debris awayAnd—they checked the second wall heater and found something it needed that the initial installer did not place.They explained everything they did—Ok I can go on —foreverBut the best thing of all—when Anderson people come to my home I relax —because I know this is a company I can trust.

Xyrone Ocampo

6 months ago

Anderson company is a go-to company for HVAC services. Though my encounter with the intake customer service rep was a challenge, the rest of the folks from the dispatcher to the technicians were awesome. Would definitely do repeat business with them.

Robert

7 months ago

Fernando did an excellent job - he quickly determined the problem and corrected everything. He was very good at explaining what happened and what the options were for repair. Friendly, professional, knowledgeable and skilled.

Myra Durbin

2 months ago

These men were absolutly marvelous. The best that have worked in my home. I always expect outstanding service from Anderson but this visit today raised the bar even higher. Thank you Anderson.

Cora Sulit

10 months ago

Richard arrived very early in the morning (before 8AM). He cleaned the tankless water heater and did an excellent job. Everything went smoothly, very professional and got the job done without any problems. Highly recommended!!

Cristal Herrera

6 months ago

Wonderful service! Very respectful and courteous. Thorough and clean. Brian explained everything well and offered excellent customer service! He left his workspace even cleaner than he found it.

R Micks

a month ago

We had the dreaded late night toilet leak at the base on a Saturday night.. we are VIP members and made a call.The dispatcher confirmed the problem and asked if we were available on Sunday before noon? Not expecting this, I was delighted at the responsiveness.I got a call in the morning to inform me that my technician was on the way. Josue texted me to let me know he was on the way.When I saw his picture, I knew we would be in good hands. Because he was the one that put in our toilet after a replumb job at our home.He remembered us and got to work immediately. He removed the toilet toInspect it and could not find any source of an internal leak. He replaced the wax ring and the toilet and told us to watch it and if anything leaked to call back.How is that for service and response time? I am so thankful for finding Anderson heating and plumbing. They put in our heating and A/C unit and did such a good job, we kept them as our plumbing “go-to”. The re- pipe drain job turned out to be a major piece of mind for our family too!!Mary Jean, Josue is a keeper!! These are the types of people that other companies wish they had!!May 18, 2022 - Today George and Dominique came out to check my a/c unit and service it. They always explain what they are doing after listening to any issues or concerns that I have. That peace of mind goes a long way with me. I know that I am well taken care of and if I need Anderson heating and plumbing, they will come.Great value with better service!!June 22, 2022. Drain Inspection with Chris.The appointment folks do a great job of finding a date and time that works for you. I get a confirmation text that they are coming. I get another text when they are on the way over and include a name and photo of my technician.They did an inspection and told me what he was looking for and then gave us a bottle of sink enzyme to keep the drains smelling great.Don’t waste your time with another company, just call Anderson. You wil thank yourself for years to come.April 2023, time for a preventative check up on the plumbing and hot water tank flush. I asked about replacing the main house shutoff valve and the faucet spigot. As we talked, several other areas were also included.AH&P is coming back to address all of my concerns. You have no idea how comforting it is to know that I have people I can trust to handle my plumbing concerns. They continue to be a value to me and are my plumbing contractor who can handle anything that comes up.The HVAC guy Fernando was wonderful.He checked everything and told me what I needed to do next. It’s a part of their VIP service program that everyone should belong to. Who do you have on call for an HVAC ?? I have Anderson Heating & Plumbing!!!

Joe Meyer

4 months ago

Jessie did an outstanding job of repairing the cold water copper pipeline. He was professional, courteous, knowledgeable, conscientious, and explained the steps required. He arrived on time, checked the plumbing in the house, kept the area clean, cleared the pipes and all plumbing is up and running. Service excellence by a talented technician. Thank you Anderson!

Liam Kilgallon

7 months ago

Had a technician come out to install a waterline to our fridge water and ice maker. Arrived right on time and completed all work in a timely manner and cleaned up everything upon completion so it looked like no one was ever there. Will definitely use them again for any plumbing needs.

Valerie

9 months ago

My husband was very impressed with how knowledgeable, and professional the technician was (David Brown). Equally as important, Anderson PH & A made an immediate same day appointment for us. Jasmine made it happen. We were pretty stressed out. Thank you for being so very reliable, and technically, very highly skilled.

John Lorne

4 months ago

Reggie got to our home earlier than the planned time. I took him to our water heater. He inspected the top for any damage and there was none. He hooked a hose to the tank and began the flushing process. Once the water was clear, he stopped the flush and checked the water pressure (60psi).Reggie was professional and pleasant to have in our home.

Irina Leddy

9 months ago

Jesse was on time, polite, very knowledgeable, explained everything in great detail which I appreciate. He is perfect for training people, which is what he was doing during our appt, we'll be requesting him from now on & if we ever have to change our water heater we'll only do it with Jesse. I hope Anderson Plumbing H&A knows what a great asset Jesse is to their company.

Curtis Johnson

a month ago

Most Professional Company and People I've ever had @ My house! ANDERSON PLUMBING Is the Best Hands down!

Molly Brodersen

a year ago

We have used Anderson Plumbing for all of our recent plumbing issues. Each time, they have been very communicative, on time, and able to resolve the problem quickly and easily. Josue did a great job explaining the issue and letting us know what steps we can take to avoid issues in the future. PLUS they have a 90 day haute tee that if the clog happens again, they will come out and fox it free of charge. Seriously the best service and the best crew!

M TBro

8 months ago

Fast, courteous, knowledgeable AC repair (capacitor on outside compressor unit replaced). Didn't shop around so I don't know how competitive price was, but very happy that AC is back in business. I would recommend Anderson for sure.

Victor Pestone

8 months ago

Really well organized, on time and efficient. We had the HVAC replaced with high efficiency unit and it was very noticeable in our electric bill.Follow up- I had Anderson come out to my mother’s house and they did a good job of servicing the furnace and A/C unit.

Laura Novak

7 months ago

Tony came out to clean our drain because of odor coming up our drain. He cleaned it and checked the trap. The odor cam back and he came out again and he is bringing a special list out to do a smoke test on pipe. He is always very professional and personable. He tells you what he thinks it might be and explains it in plain terms. He is a very guy.

Mark Bergem

9 months ago

Wow! From the moment I called, nothing but professionalism. They got a tech out that day! Kristina was super professional, knowledgeable, and kind. She set me up with a lot of great options to complete the repairs I need. Do not hesitate to us them!

Ramsay Garmestani

4 months ago

Anderson Plumbing is AWESOME!!! They are super professional, friendly and very knowledgeable. Highly recommend!!!

Clara Dennis

2 months ago

LOREN did a wonderful job of diagnosing my drain problem. He was very courteous and friendly.

Mona Bourque

a month ago

Scott Tipton arrived right on time was very friendly and seemed experienced. He completed the job which was water heater tuneup In a very timely manner. It was a pleasure working with Scott.

Janet Smarr

2 months ago

I have used this company for years and always been very satisfied with their service. Fabian came with an assistant to do several jobs: repair leaking toilets, replace two sets of faucets, and replace the pressure valve on our house water filter. They got everything done within one day, and started with the tasks that required turning off our water so that it could be turned on again as quickly as possible. They left everything neat and clean. We are happy as usual with the service from this company.

Joshua Chen

7 months ago

The plumber notified me via SMS that he had arrived at the property, and was courteous when leaving. Would love to have Matt again in the future!The customer service representatives are also professional and answered my questions.

Alex L

7 months ago

AC unit condensation drain clogged and leaked through two floors of my house. Dealt with both the AC and plumbing sides of the company. Neither appeared to communicate with each other. After one week and four different reps coming out to look/diagnose/repair the problem, I was told they couldn’t find anything and there was no visual sign of water/moisture. ServPro came out later in the day with a moisture meter. Moisture all throughout my walls and ceiling in the area. Walls are being torn out now. Will not do business with Anderson again. Way too difficult, confusing to coordinate as a front end customer.

Tracie Adamson

8 months ago

I have had nothing but great experiences with all of my Anderson plumbing heating and cooling technicians. They are way above the rest of the competition. I am always so appreciative of my technicians, who are knowledgeable polite and service oriented. shout out to Scott for being amazing today!

Jorge Sabala

6 months ago

fast and professional. no issues what’s so ever. Chris was very helpful glad I went with Anderson Plumbing to fix my drain issue.

Nick Babichev

7 months ago

I was overcharged. Can recommend to those who want to be ripped off.

Review update. Things got worse. I was promised that Erin will call me back 3 times. She did not do that, sent only email after 3 weeks. Problem has not been resolved.

Joanna Dejesa

10 months ago

I'm not going to lie, I was a little hesitant to use such a major company. I guess there's a reason that they've been in business for decades though, because this was such an excellent experience. Every step of the way from dispatch, to arrival, to diagnosis, to repair was easy and efficient, and the pricing was more than fair. The techs (Loren and Chris) were professional, efficient, and amazing. The next time I have an issue there will be no hesitation in who I call for help.

Kimberly Paige

a year ago

We will only use Anderson Plumbing should we ever need any plumbing work done in the future. Kristina Anthony, the plumber who did the work was absolutely phenomenal! She was polite, professional, friendly and she is all around awesome! We will request her specifically of if we need the company's help in the future. The company was responsive, timely and less expensive by hundreds of dollars than another company who quoted us a price for work we actually didn't need! Anderson Plumbing is the best company out there! I hope we don't have any future plumbing problems, However if we do it's Anderson who will get our business and we will request Kristina Anthony by name!

Leah Bernstein

10 months ago

Paul Burdick was excellent! Knowledgeable and professional! He took the time to explain and show me the problems! He took pride in his work and I appreciate it! Great job! He is scheduled to do more work in the future for me!

Deanne Maier

3 months ago

Charles was very professional, prompt, courteous, and helpful. He went above and beyond his scope of work at my house today. I highly recommend Anderson Plumbing and would welcome Charles back to tend to any future needs.

Kurt Hasslinger

3 months ago

Abel did a great job finding the source of the leak near my toilet and then installing the necessary replacement part.

Ronaldo Oliva

7 months ago

Joshua was very professional and attentive to our needs. His workmanship was of the highest quality. He should be commended for his excellent service.

Sharen Gibson

a year ago

My new tenants moved in on Sunday, Monday morning I get both a text and a call from them letting me know that within minutes of starting their first load of laundry there was sewage coming up in the tub and toilet. I immediately called Anderson. I had used them before on my own home and they really did a great job. Their scheduler let me know there would be a tech at my place by 9;00. Like clock work tech Loren appears along with his amazing support Barnard. What an amazing team! They listened to my concerns and formulated a plan. Several avenues were attempted to clear the blockage but alas 100 year old cast iron pipes presented it's own issues. We did need to move everything to the next level but the professionalism of this amazing team was such a breath of fresh air. Today was there last day at the project. I stopped by and found Jordache and Oscar doing the final sweep in the area. Everything was exactly as it had been less a couple of easily replaceable plants. I could not be happier with these amazing men! Without question I will recommend them in the future! In fact I already have!

Kristin Krochina

7 months ago

Loren was so quick and helpful! He unclogged my toilet within a minute and gave me a tutorial on proper plunging for future mishaps (which is sure to happen with 2 little kids). Will always call Anderson first for any plumbing issues.

Huw Morgan

8 months ago

Awesome job! Ben R was really nice, explained what the issue was very clearly and showed me what the problem was, and even gave me a quick tutorial on my thermostat to show me some functionality I didn’t know existed. Definitely calling Anderson again for Heating or AC issues in the future.

Tim

5 months ago

Professional company. HVAC tech Gary was my tech and I HIGHLY recommend asking for him. Will definitely call them again for future work. Thanks

Jean Franceschiello

6 months ago

Ken was very personable and professional. Anderson Plumbing was extremely good about keeping me informed about when he would be at my house.

Felix Pangelinan

6 months ago

Tech was very professional—friendly, respectful, and efficient. Performed annual inspection and maintenance and relit the pilot. He then completed check for any CO presence-system clear.

Sandra Gilbert

6 months ago

Excellent service provided same day replacing a faulty water regulating valve. Water pressure was 15 psi! Thank you Anderson Plumbing!

Wayne Susalla

6 months ago

Katy was very professional and explained what she was doing. I would definitely recommend Anderson Plumbing & Air for any home repair.

Tracy Lynn

5 months ago

Jacob was great at explaining everything and had a great sense of humor. He was honest as well. Thank you again Jacob!!

Edelveiss Astudillo

8 months ago

Technician Kevin was impatient because he could not find the elevator. He needs to speak nicely to customers.
Otherwise, we have 30days to evaluate the work that was done. Hopefully, it’s worth the $$$.

Christine Lambert

8 months ago

I love that they text you the photo and bio of the person coming to your home to perform the work. Alex was extremely professional and easy to talk to about what was going on. I learned a lot! I would absolutely recommend Anderson to anyone that using plumbing, heating, or air in San Diego!!

Karlynn Gorrebeeck

a year ago

We recently had Anderson Plumbing come out to repair our pipes, but they ended up working on a section of piping that was not agreed upon.The technicians that came to actually repair the pipes were extremely helpful and communicated with us the entire time. They were frustrated because they were told to do the wrong job. They told us when they found out they were working on the incorrect portion of pipe. They went under the house to double check, and they also tried to call Bryan multiple times to figure out what went wrong. But Bryan did not answer any calls that were made.The section of pipe that needed the repair did not get touched, and our pipes in our bathroom are still backing up. Bryan Castaneda has been working with us since the beginning of the process and has been hostile with us each time we try to speak with him saying that we should be charged more for the work that was done. He also made false claims that he was on site for the repair, which he was not. He came to our house multiple times while we were not home, which would be fine if he had given us notice. He did not give us notice so my fiancee (the one who has been in contact with Anderson throughout the whole project) and myself were out at work. Bryan ended up marking the wrong area for the technicians to work on which led to the incorrect job being done. We have called and talked to Bryan and he has been rude and unreasonable each time. He was rude to the property owners (who live out of town and do not know all of the details of the project) and he has been rude to my fiancee when she called to address the issue. He would not listen to us about what was wrong, instead he just insisted that the problem was fixed because they lined the pipes. They lined the incorrect portion of piping so our bathroom is still backing up. He also threatened to raise the price on our initial contract because of his mistake.Our issue is with Bryan, not the other people at Anderson Plumbing. He has been rude and unreasonable to talk to. Everyone else has been helpful. But we will never work with them again because of him.

William Chisum

a year ago

We had Anderson Plumbing install a new heater and AC system. The team of three men arrived on time with a 30 minute advance phone call. They were true professionals and represented Anderson extremely well. They worded as a team for the entire time, about 8 hours. They kept my wife and me well informed as to what they were doing and their progress. Poly, Oscar, and Bryan are outstanding employees and representatives for Anderson Plumbing. We would highly recommend this company and their outstanding employees. Oh yes, our initial contact with Anderson was with Angie one of their HVAC Design Consultants. These 4 members of the Anderson team are an outstanding group with which to work and they represent Anderson outstandingly. There is no question that any future plumbing problems or concerns we will use Anderson again.

Micah Bowser

9 months ago

Definitely a 5-star experience. The technician Wesley was super quick, professional, and he was just generally pleasant. I signed up for the VIP program after such a good experience. Highly recommended to give your business to this company.

Dot Harms

2 months ago

Very knowledgeable and professional.Justin so generously consulted on several projects we need to have done ...

Dennis R.

7 months ago

Beyer beware of the vip membership scam , they want to get in your home to find things wrong to upcharge and will not let you cancel if you move. Read the cancelation Policy Beware!

Duane Beck

a month ago

Fernando was great, the bill was more than I expected but satisfied with the job.

Bill Loy

11 months ago

We had a clogged toilet drain. Anderson had the best response time, so we went with them. Their technician Jorge showed up promptly and got our toilet drain unplugged quickly. The old corroded water valve that feeds the toilet tank disintegrated while Jorge was working on it; Anderson sent a plumber (David Brown) who replaced the valve with a superior product with no charge to us for either mateial or labor. Anderson is pricey but the quality of work is superior. At my age you get to know the difference - we will continue to use them.

Michael Bishop

a year ago

I am very very happy with my new air conditioner and heater. Ricardo and James went far beyond my expectations in their installation. They made sure everything was perfect down to the last detail. All my questions were answered and they made sure I was happy with the work. Their work was very professional and I could not be happier! Indeed I have been wowed!

Kathleen Liss

5 months ago

Professional. Diagnosed quickly explained what he did. He was very personable and did not try to up sell us. Anderson will definitely be our “go to” company. So happy we tried them.

Bruce Turner

3 weeks ago

Edwin, Mario and Joel did a very good job! Thanks

Bella Wang

10 months ago

First time using Anderson Plumbing. Best experience with the appointment process (there’s always someone answering my call instead of an answering machine). The technician’s knowledge, professionalism and thorough work is impressive. I appreciate the patience the technician, Alex P., had in explaining everything I didn’t understand. Thank you.

Henry Martinez

4 months ago

Tech did a thorough job on the maintenance of my heater and got to work heat hasn’t been on in 3 yrs! Thanks Seth!

Vince Koons

a year ago

Great experience. Was kind of nervous as a new home owner finding pooling water on our front lawn. Mike was great at easing our anxiety. He was informative and you could really feel he cared about what he was doing. He gave great tips and pointers. Great information on little things we can do as home owners to maintain our plumbing. Overall, 5 star experience. If we come across any other plumbing issues, Anderson Plumbing will be our first call and we are asking for Mike by name!

Donna Walker

a year ago

Brent and his assistant Benji were professional, kind and thorough. They arrived swiftly and gave me immediate confidence that they knew what they were doing and really wanted to help. They were considerate when answering my questions and listened to me when I questioned them, replying in a professional and considerate manner. They both deserve to be rewarded for representing the company so well.

Rosemary Keane

6 months ago

Anderson was running a special for a hot water heater flush. They came a few days after my call and it was done at a fair price.

juanita caccam

3 months ago

Charles Cooper was very professional and he was able to determine the source of the problem. Suggested a camera man to look at the source on Monday.
Thank you, Anderson!

Mario Lara

a month ago

The service person was not able to find a parking space so they called to let me know they are cancelling the appointment. There was no follow up from Anderson.

John Giaquinta

11 months ago

Over the years I have used several plumbing companies. None of them compare to Anderson Plumbing. They go over and above to make a customer happy. We have used them several times and each they exceed our expectations. Pricing is competitive too. Don't hesitate to use them.

Praveen Chandramohan

9 months ago

Really great guys. Would be 5 stars, but keeping it to 4 because of their rates. $600 per hour was a little hard to digest. Essentially paid $615 for a quick faucet leak repair.

Kiersten Busse

10 months ago

I wish I knew the names of the two guys that worked at my house because I would send the company an email to ask them to give them a raise. Normally when we have workers at our house they are constantly annoyed with the presence of my children and I have to say that the two workers that came to our house, and the salesman were extremely respectful of my children, took time to give them attention, when that is not in their job description at all. My son has autism, had multiple therapists over during their work and they were extremely respectful of his needs when it came to socialization and loud noises. It actually seemed like they cared which is so rare today especially in a customer service, customer help field. I was skeptical of this company at first, being a large company but I would recommend them tenfold to anyone because of the kind of treatment that we got as adults and the treatment that my children got. And obviously the work was done exceptionally they had to replace our entire AC unit and thermostat and everything looks great we’ve never had this kind of airflow in the house and it was done very very quickly. I don’t usually leave reviews unless it’s a bad review warning someone of something but it needs to be said how amazing those workers were.

Kristin Hunter

a month ago

Tony was so good. Professional and expert. I really appreciate his service.

Dan V

a year ago

The Plumbing Service Technician was excellent. He answered all my questions clearly, performed all the requested work with close attention to detail and the end result is looks great. He worked hard all day and did not leave until he had completed all my requests and had cleaned everything up.

Justin S

a year ago

Everyone involved from the first consultation to the final installation of our heating and air conditioner were professional, timely, and really nice people. They took care of all of our property and were very good with our dogs who can sometimes be annoying and always in your face. They completed the work on time and we have nothing but the highest praise for their workmanship and employees!

Gary LaShomb

a month ago

Performed annual AC inspection and maintenance. Daniel and Gary from Anderson HVAC did an excellent job. I am very satisfied with Daniel, Gary and the entire Anderson’s team from initial call to completion. I will use them for all my plumbing and HVAC needs. I would recommend Anderson’s Heating and Plumbing.

Jack Reed

5 months ago

Dale was professional, on time, and very knowledgeable and best of all friendly. As always good service from Andersons!

john bennett

a year ago

My wife had signed up for Anderson's VIP program awhile back when they put in a new water heater for us. You basically pay them to come out a few times throughout the year. They will find problems and try to get you to authorize the repairs. Last time they came out my wife asked them to look at 2 of our toilets that were slightly running. The service tech investigated and advised my wife that we needed to replace the toilets. Something along the lines that the flapper seals were worn out. I was out of town and my wife called me to see if she should authorize the work. Advised not to authorize anything as a worn out flapper seal is an easy fix and you don't need to replace the entire toilet for that. When I got home I checked the toilets. No cracks in the porcelain. Water jets were not calcified. Not being a plumber I got a little concerned that maybe there was something I was not seeing. I called another plumber to check on the running toilets. Conclusion was to replace the flapper and flapper seal.....the toilets were fine. I had to pay for a second opinion and was not happy with the outcome. Went to Anderson's website and submitted an online message that I wanted to make a complaint before I penned out a bad review. Somebody called me back and I went through the whole story. The girl said she wanted their customer care manager to call me back and that would take 1-2 days. Waited over a week and heard nothing. Hence this review. Watch out for this company. They come across as very polished and professional but I thought in this situation they were trying to take advantage of my wife who knows nothing about plumbing or they are just incompetent......or perhaps both.

Julie Bennett

a year ago

Matthew Stanion was awesome! Not only did he service our AC unit for the annual tune up, but he also went out of his way to check a few things on our floor furnace for us to establish that what he could visually see looked to be all in order. Definitely have competent technicians with Anderson! He gave my husband and I WOW service and even my husband is hard to please :) Thanks Matthew!!

Karen Chene

a year ago

Raul @ Anderson Plumbing and Heating fixed my heater quickly and efficiently. He was helpful in explaining the issues and offering suggestions on how to handle the repair. I appreciate his honesty and fairness. Anderson continues to provide great service with their wonderful employees. Thank you!

Kimberly Hill

3 months ago

Josue and his brother are the best!!! I have piece of mind knowing I have a reliable plumber when needed.

Bruce Lim

2 months ago

Charls Cooper saved my weekend with his exellent job. Super punctual, perfect work, and very friendly.

Pamela Shubert

7 months ago

Matt was Very through in replacing some bad plumbing done by other plumbers over the years . It was a bigger issue than I even
thought. Now I feel more comfortable in trusting the pipes will work correctly. Thank you.

Mark Griffith

9 months ago

RE: Annual Service for Central Air System & Mitsubishi Mini-Split System.ADDITIONALLY:Our service technician, Fernando Garcia, was great! He, was courteous, detailed, professional and thorough with his work.And, once he had inspected one of the Mini-Split Air handlers, suggested a 'deep clean' to remove potential allergens or pollutants. Excellent Technician! Excellent Company!

guglielmo dizinno

4 months ago

Leo was very professional, and I had all the confidence in that his work was done with expertise

Dan Meisel

a month ago

Highly efficient but comprehensive and with much attention to details of maintenance of the A/C system. Highly recommended..

John Ferrand

5 months ago

Both technicians were fast, friendly, and thorough. They answered my questions and gave me suggestions for next steps regarding my ac system.

Amy Holles

10 months ago

Maintenance for n AC unit. Did his job, was pleasant and knowledgeable and even discussed options/brainstormed with me on some problem areas in my home that aren't getting cool enough.I always use Anderson for ally plumbing needs. Trustworthy and dependable and I don't have to worry if the job was done right or not.

D .Fernandez

11 months ago

Two technicians showed up on the same day I called. They were professional and friendly. They found the source of the leak that was dripping from the attic to the downstairs bedroom. They explained every step clearly. They cleaned up the area they worked in well. They emailed me the pictures of the part they took out and the one they replaced. I recommend their service even though the price was higher than I was anticipating.

Maria Galvan

a year ago

Dylan Davis was awesome! He discovered that our water pressure was too high and replaced our water pressure regulator yesterday. Dylan and his coworker (sorry I didn't get his name) arrived this morning and installed our new water heater in approximately 3 hrs. They did a great job! Highly recommended.

Seraphim Steger

a year ago

The technician Scott Tipton was very professional and knowledgeable. He completed a preventive maintainable check on my water heater. I was also interested in replacing the anode in the water heater, if necessary. He noted that I had a whole house water purification system and a descaled, so he told me I should never need a replacement anode. This was confirmed when flushing the heater. There was no scale present anywhere. He was very polite and enjoyed his work with Anderson Plumbing.

Jittima Hoefer

9 months ago

Our technicians, Tony and Bernard were very professional, they knew their job and performed them well. They both were very friendly, too. Anderson is so lucky to have reliable, professional, and friendly employees.

Leslie Page

10 months ago

Brian arrived on time to replace a hose for our washing machine. After looking at the set up he explained we needed a new valve to fit the new hose. He had everything stocked in his truck, took care of the work quickly and cleaned up when he was done. Thanks Anderson!

Katherine Proctor

2 weeks ago

Ben was very professional and did a great and very thorough job.

Bob Brower

4 months ago

Rudy was extremely helpful. He offered all my options and costs! Great advice and suggestions.

Charlotte Reeve

a year ago

I had a wonderful experience. A technician was able to be sent out on the morning of my blocked kitchen sink/leak (an absolute godsend for a busy mama with a toddler, I need my kitchen sink!)Service was quick and efficient. Christopher was professional, and upfront and honest about the issue to be fixed (he was also very patient with a chaotic toddler running around trying to watch what he was doing!)I will certainly use Anderson Plumbing again in future if (and when!) I need a plumber! Thank you for resolving my issue so quickly.

Nagula Ramesh

3 months ago

Excellent inspection and lot more informative. I'll highly recommend Anderson services.

LU REN

2 months ago

Mike is a very nice and professional plumber who gave me fast service on my water heater leaking problem.

Joanne Hein

a year ago

Our plumbing technician Paul was as professional as they come! He was knowledgeable about our needs, problems to solve, and multiple solutions to ensure the job was performed to the highest standards. He presented all information clearly to my husband and me and took the time to answer any additional questions we had. When he determined that there were aspects of the job that needed further improvement (like covering a vent on the roof that was letting water in) he didn’t hesitate to take care of those problems so that the job would be truly completed when he was done. we were 200% satisfied with his workmanship and his professionalism throughout the two day job. We would not hesitate to have him come back and work on other needs that we will have in the future.

Christine Barton

a month ago

Katrina was awesome ! She was very knowledgeable and friendly as well as very efficient- she made several very worthwhile suggestions on how I could improve on some things I need to avoid future potential issues… she did a thorough inspection… Much appreciated!

Margaret Chapman Ruocco

6 months ago

I was very happy with the repair service that Rudy did (the pipe under the bathroom sink was corroded so needed to be replaced). He was quick and efficient.

Suzie Cole

a month ago

Donnie was courteous, professional and spent the time necessary to do his best job

Cyprian Iwuaba

10 months ago

Mr. Garcia, was professional, knew exactly what was wrong with my drain. He also took time out to educate me on the issue, then he cleaned out the drain. After he was done he booked a home visit with a drain specialist to come and inspect my drain. I would recommend this company to everyone.

Ashley Hunt

a year ago

Michael Santana was fast, responsive, collaborative and provided flawless execution. I found Anderson through an ad on the radio for a BOGO HVAC + Furnace offer. I reached out on their website and got an appointment for a consultation within minutes.When Michael Santana arrived to meet with me and my husband I was beyond impressed with his knowledge and professionalism. He was extremely well-versed in the work that was needed and catered to our wants and needs.Our home was badly in need of a new furnace and new HVAC and we knew it was going to be a big job that required solid professionals. Michael assured us that the work Anderson offered was best in class and it really is. He offered to start work almost immediately but worked with our timeline without issue or hesitation.Not only was he flexible but he went above and beyond to make sure the work he provided met our needs even after a bit of negotiation to ensure we were on the same page at all times. Was it the most affordable option? Probably not. Was it the most reliable option? ABSOLUTELY. Was the experience positive and were the crew professional and was their work up to par? WITHOUT QUESTION. Highly recommend Michael Santana and the Anderson team. Thank you!

Jack M

a month ago

Fantastic customer service! Very knowledgeable technicians, extremely friendly and took the extra step every time to make sure we were taken care of. Highly recommend!

Jaime Steffens

2 years ago

John Calderon and his apprentice came to my rescue today! After a string of bad experiences with plumbers who were recommended to me or referred by my home warranty, I decided to venture out and find my own. Anderson Plumbing was the first to pop up and had the highest rating in San Diego. When I called, they answered immediately (last plumber hung up on me) and had someone at my door WITHIN AN HOUR (last plumber waited seven days before coming to my condo). John was so knowledgeable and friendly. (Both of them showed my dog lots of love, so bonus points there.) He was able to diagnose the problem immediately and even showed me the exact issue (so I knew he wasn’t just trying get me to replace a bunch of parts to drive up the cost). Although the fix was pricey, he was upfront about the cost and talked me through my options. They had the parts on hand to fix the water heater and waited until the hot water was running throughout the house before they left. Although larger companies can be a bit more expensive, it was 100% worth the extra money to use a reputable, legit company who came to my aid immediately and had a mini warehouse in their truck with everything they needed to fix the problem. Paying a couple extra bucks was worth avoiding the hassle I’ve been experiencing with 2-star rated companies who took a week to get here in the first place. John converted me to a loyal customer and I will only use Anderson Plumbing in the future. Also - John spoke volumes about the owners of the company and how generous they are with their employees and are wonderful people to work for — that’s the exact type of company I want to support!!

Doug Diem

2 months ago

Not only are these guys twice as much for a new system but once you get on their email list they spam you all the time and ignore all requests to unsubscribe

David Bowersox

6 months ago

Excellent and efficient service from our technician Whitney. Very professional and the high quality work done was exactly what we needed.

George Haw

11 months ago

Miguel Arechiga completed multiple repairs including water pressure valve, toilet, dishwasher drain pipe, and new faucet installation with extreme professionalism, knowledge and care for the customer’s needs…I was very impressed with all of his work and highly recommended him for any plumbing service needed. I will ask for him by name every call from here on out. He’s that good!

Robert B Rohrer

3 weeks ago

Replace hot water heater system from tank to tankless. Very efficient system, quality installation.

Dominic Sabatini

6 months ago

Josue did an amazing job clearing our main drain in her house. I will not hesitate to call Anderson plumbing again.

Shadiera Ruoss

3 months ago

Our service guy, Ron, was super nice and professional. He came out, drained our water heater, pointed out potential problems and gave us honest advice about options for correcting it.

Jeff Kuhn

5 months ago

Quote was $1800 to move ducts around - too much. Also, their truck dripped quite a bit of oil on my pavers.

Jim Lesire

7 months ago

George was here on time, set up quickly and cleared the line in just a few minutes. He was polite, friendly, easy to work with and knew what he was doing.

Cristina Napier

3 months ago

Friendly and quick service. Very transparent as to what they were doing and greatly appreciated that!!

Ruth Klamper

2 months ago

Incredibly professional. Quality experience. Will definitely use their services again.

James Mastri

9 months ago

Initially everything seemed great the installers when they left they informed me the hydro cleaning guy was running behind on another job. I didn't receive any update until my phone rang at 730am on my day off the next day waking me up. Unprofessional and mismanaged, I would suggest finding another company that respects customers.

John Balistreri

a year ago

I had Brent Watkins and his apprentice Brian run a new hot water line because I had a slab leak. They were both very professional and did a clean job. I want to thank Anderson Plumbing for responding to my problem very quickly. If I have any plumbing issues in the future they will be my first call.

Tom Cherry

3 months ago

All I can say is Reggie was great at servicing our Hot water heater. Very informative

Julie Harrison

10 months ago

Very professional and accommodating. Good price and quick service. Anderson installed my HVAC system and handled yearly maintenance since then.

Bill Boice

a month ago

Technician Seth Cassidy was prompt, courteous and very professional while servicing our A/C tune up!

Stephanie Kim

a year ago

We used Anderson for water leak detection and gas line detection services. Eduardo was professional, super informative, thorough, and straightforward with all his findings and recommendations. Booking services was a breeze, the customer service reps I spoke to were all very friendly and accommodating. Everything is communicated with full transparency, and I appreciate that they reached out when they had an earlier available date for the appointment.

Peter Fedullo

a year ago

Couldn’t have been more pleased with the experience. From time to first call to finished installation of a replacement tankless water heater was just a bit over 24 hours. Jesse and Adam were polite, professional and worked efficiently. Job site was pristine at the completion of the work.

Ryan Coonan

a year ago

Jacob was very helpful. Fixed our water heater, and walked us through a few options for upgrading our existing water heater. He was very personable, friendly and did not try to hide anything from us. We will be working with Anderson plumbing in the future, and hope to have Jacob back when installing a new water heater.

L J

a year ago

Original en suite toilets (2) were 25 years old and needed to be replaced. Chris from Anderson assessed the situation quickly and was back 3 days later to do the install. Job went well and was done within a few hours. Pleased with the work done. Toilets also come with a parts warranty for 5 years which is nice too. Like everything - prices are up, but you get what you pay for so I am confident these toilets will last for many years to come.

don ortiz

a year ago

Service was great, he was able to find the clog. The service rep was very courteous and attentive . Took care of business un clogged the drain cleaned and everything worked great. They were able to get me in 1 hr after I called it was worth the call. I would use them again. Please thank the technician you sent out.

Analisa B.

2 months ago

Very kind to my elderly grandparents and provided excellent service regardless of the language barrier.

David Dolnick

a year ago

Anderson installed a new air conditioning system in our home, they were creative and effective in their approach and methods, and their crews were polite, respectful, efficient, and very neat and tidy. The job was originally estimated to take three days, but was completed in two, and was both on budget and within scope. They created less disruption and mess than they had projected, and the entire process was painless from our perspective. We are delighted with the service and customer care they provided.

Reyna Catbagan

a year ago

Donny Bueno was my service tech. What can I say other than it was a great experience for a plumbing repair, and that is really saying a lot. Firstly, he was respectful of the house and my belongings, adhering to the company's Covid protocols by wearing a mask and shoe coverings. He took a look at the situation presented and gave me a quote upfront of different scenarios that may have presented itself once he began the work. He then proceeded to walk me through the repair and gave me realistic options to choose from. Afterwards, he put everything back together, including my over-the-toilet cabinet. I really respected that he was matter of fact about the pricing and tactful simultaneously, and the quality and efficiency of the work warranted the cost. He even noticed all the Navy photos and memorabilia (belonging to my husband) in my home and honored a military discount, which I didn't even think to ask. Great service; would use them again and request the same service tech. Thank you!!

Shannon Gorrill

2 weeks ago

Super friendly and professional. Respected being in our home. Very happy with the service!

Dorene Goldfinger

6 months ago

Exorbitant pricing on the replacement of a toilet flapper. The flappers sell for about $10 and they wanted $202 to install it. I will think again before I call Anderson

Robert Eugley

3 months ago

Reggie DeLeon arrived, on time, to provide regular maintenence on our water heaters and check our sewer lines and other plumbing. Reggie was professional courteous and knowledgeable. He also provided an estimate for an inline water descaler which we will have installed in a few weeks. A++ job !

Kate Mccord

10 months ago

Tony came out to clear a clog in our shower, and did excellent 5 start work. The company as whole, I had to drop a star for. Times were mixed up two different times, and we were quoted $800 for a service that wasn’t needed.

Betty Carroll

a year ago

When I found what I thought was a pipe leak,which resulted in my turning off the water to the house I called a company I had used before, but with the current COVID situation they were unable to come out for a few days. Since I THOUGHT Anderson was a reputable company I called & they were able to get a technician out the same day. When the technician was delayed, I was kept informed by the office. The technician looked at the area of the leak & said he would need to cut a hole in the wall to determine the source. Although I thought the cost was extremely high, I didn't feel I had a lot of choice - I needed to have the issue resolved & water to the home & didn't feel there was time to wait for another company with whom I was familiar. BIG MISTAKE on my part. After cutting a couple of holes in the wall, the technician advised that it appeared there was a slab leak & I needed to contact a leak detection company. The technician was here about 20 minutes, didn't check any other areas inside or outside the house, didn't check water heater connections or look to see where the pipes entered the house from the slab - so I paid a LOT OF MONEY for someone to do very little work! I called CPL & was advised the earliest appt was a week away. I took it & figured I would live with turning the main water line on as little as possible. I have now also secured the services of an experienced plumber who is honest & reasonably priced. He was able to be here while the CPL technician was here to determine the exact source of the leak & repairs are now underway.

Amy Holles

a year ago

I have had Anderson out now on 3 large projects and now a 4th and they are ALWAYS so good! Professional, smack dab on time, great at communicating the process and time-frame, fast and such a great group guys. So very nice they always make me feel like I am their only customer. Just hired them for some pipe and working relocating and boom...got someone the next day to come and estimate and he got right to work.I can't say enough good things about this company. I never have to worry that their work is shoddy or going to break because they are just so good. I see some people say they may be pricier than other companies. While that may be true...its worth every last cent. You get what you pay for and I'm not up to risking cheaper shudder work on my home. Anderson IS the best!

Soheila S

a year ago

George and his partner were Amazing!!!! I was absolutely thrilled with their professionalism and services! Thank you for putting the boot covers on before entering my home! Very respectful and honest! So hard to find honest people! They were kind and told me step-by-step exactly what they were doing and showed me pictures as well! I will recommend them 100% And I will definitely use them again :) Thank you George and the young guy with the muscles! (Forgot his name)

Barbara Sheridan

a year ago

We noticed water under our home in a storage area. Anderson Heating Plumbing & Air had recently installed whole house air conditioning so we thought possibly one of the ducts was leaking. We called them and they immediately sent a tech out who found that the leak was actually coming from one of our old copper pipes. He told us we needed a plumber so we had him call the office and request a plumbing tech. Within an hour, Paul arrived and we couldn't have been more pleased. He was polite, honest, communicative, resourceful, helpful and really knew his stuff! He took video of the leak so he could show us exactly what was wrong and what needed to be done. Paul is a professional all the way. Thank you Anderson for having such wonderful staff. Keep it up!

Dawn Welch

11 months ago

I had Anderson Heating, Plumbing and Air install my A/C system a few years ago and it included their VIP program. They did a maintenance check on the system to keep it running in top shape. Luis was prompt, professional and friendly. We are ready for the summer season!

Debbie Radovich

a year ago

Anderson is the only ones we call for our heating and plumbing needs. They have installed 2 heating systems and the technicians are prompt, courteous and professional. Today we needed to unclog a drain and again, Andersons did the job. Love their service and value pricing. Lincoln Santillan was a great help. He treated us just like family.

Christal Green

a year ago

Kristina was awesome, she was very informative and told us our options. She was able to solve the problem at hand and set us up an appt with the camera person to come out and look at the pipes. She was nice and very friendly talked to my grandpa in a way he heard and understood her. We are beyond satisfied. Thanks Kristina and Anderson Plumbing heating and air.

Arthur Neumann

4 months ago

Very competent and professional. Did more than we expected
Very polite and explained what should be done and why

Janet Neeb

10 months ago

Raul Manzo, the A/C technician from Anderson Plumbing & Heating, arrived on time, and did an excellent job of maintenance on my AC. He was polite, efficient, knowledgeable, and thoroughly answered my questions and concerns.

Robert Cromeans

a year ago

Octavio was professional, courteous, and communicated clearly what the issues were, and very clean with his work. This was the second time he was sent to the site, so it was helpful that he already understood the dynamics of the business

Sergio Morales

a year ago

Jose & Eric did a great job at repairing our AC system! Our ducts were cleaned along with cleaning the EVAP/condenser coils. They quickly found that the capacitor was also faulty and replaced it quickly. They went above and beyond to make sure it was working like new. Jose went out of his way to provide really good advice on keeping it clean and getting optimal performance. They also helped me out with finding out what options I had for monthly payments. I'd definitely recommend this company to anyone!

Lori Padelford

a year ago

Peter Vega was exceptionally polite and friendly. He was clearly an expert in all areas of plumbing and excellent at explaining issues to a novice.Our outdoor faucet started vibrating and making loud Rattling noises after recent repairs to the neighborhood main water line by the city. Our water pressure was twice what it should have been.Peter quickly diagnosed the problem and installed a water regulator. Then he replaced a frozen shut off valve and our leaky water faucets. He worked quickly and was reasonably priced.What a great tech and a great company. Thank you Peter!

David Ortega

4 months ago

Seth, the technician did a great job! A very pleasant young man - he likes what he is doing!

Matthew Haack

4 months ago

Josue did a great job! Very respectful, professional and polite!

Mark Sanbower

11 months ago

We own an apartment building with 7 apartments, Anderson installed 7 Mini split A/C units. They provide maintenance every 6 months through our VIP service. They always do a great job.....thanks

Elizabeth Pimentel

2 years ago

Same day service! So fast and friendly! Kristina was amazing! Very knowledgeable, friendly, careful with our property. Loved her and her work. Would highly recommend and use Anderson again and request her too. Great job!

Nicole

8 months ago

Had a simple drain cleaning job. They kept it simple, fast and very reasonably priced. Loren was professional and a pleasure to work with. Thanks!

Adrienne Suazo

a year ago

They reached out very quickly after submitting my service request, and arrived within the window that they provided. Before entering, Chris put covers over his shoes and carried equipment so as not to track dirt on the carpet. Service was quick and high quality! Would definitely recommend!!

Sj Webb

2 months ago

Our Tech Fernando did an excellent job servicing our Central Heating system

Bill Cumley

a year ago

I paid them $5,000 to clear a clogged main drain. Because I had used them a couple of times before and had thought that although they were not competitively priced, but their work was thorough, I neglected to check their work this time. I got up at 2 am to find my bathtub filled with black water and all of my plumbing unuseable. Had them back out to repair my plumbing, left a message that I felt ripped off C 18 days ago, received a call that they would review my complaint, and have heard nothing since. Feel ripped off, taken advantage of and poured $5000 down the drain

Bethany H

2 years ago

I was so impressed by the level of professionalism and courtesy. They were able to come out in 12hrs for no rush charge, they called a half hour before arrival, sent me a text as well with a small bio on the technician in advance. Extremely courtesy technician wore shoes covers and a mask the whole time but I had no problems understanding him as he spoke very clearly. We had a pleasant chat as he worked and I learned that they will send the same technician out to the same house next time so you get to know them. He seemed so happy with his job it was spoke well for the way they must treat their employees. He took the time to look at another pipe I was told I needed to replace by a house inspector. He went under the house and is having the office contact me to schedule an installer to come give me a quote. But the whole appointment was quite fast! Most pleasant experience with a plumber ever.

Alison Michael

6 months ago

George was very knowledgeable and professional, he explained what was happening in detail and answered all my questions.

Patricia Rice

4 weeks ago

Excellent work. Cleaned up every day before leaving. Explained everything. Very polite and considerate.

Arjuna Krishna

a month ago

Great service! The tech Listened to my fears and guided me to a great decision
Very friendly

john kampe

2 weeks ago

George and Jimmy were both outstanding professional and great customer service !!!

Paul Rohlinger

5 months ago

Kevin and Bobby did an amazing job. They were both professional, courteous and thorough.

jackie most

2 months ago

49.00 inspection made me feel safer very nice men.

Russ Lanthorne

4 months ago

The service provided of lining my sewer lines, cleaning and installation of two clean out traps was excellent!

Frank Soler

a month ago

Great Technician you sent me, couldn't thank you enough.t
Thank you Ryan for your cooperation.

Valmik Bhargava

a year ago

I am a VIP member. I had a leak in the master bedroom toilet. Called Anderson Plumbing for an appointment. After many calls were able to get next day appointment. As I was not sure who will be able to come I had bought the parts from Home Depot. When the plumber came he wanted to charge $275 for a $9 part and refused to install my part. I refused the repair and paid them for the trip. Outrageous service.

Angelo Stovall

6 months ago

Tony was professional and explained the service that he provided to a hard of hearing individual. Work was done in a timely manner.

John Bloch

2 years ago

Working with Anderson Plumbing was great. They were very nice and courteous on the phone. They sent me text message updates keeping me updated about my plumber's schedule. While here, the plumber was respectful, and he talked me through his entire process to keep me informed. I will absolutely go back to them for future needs.

Veronica Gong

a year ago

Dupree, Tonyhh, Herman, Josue, Edgar and Nalani are outstanding technicians and workers. They were professional and helpful when I had questions/concerns about the project being completed on my property. Previously, I had an extremely poor experience with another employee, and Dupree, Tonyhh and Herman helped me tremendously by explaining what needed to be done to solve my plumbing issue. Nalani's customer service was exceptional every time I spoke with her as well. They all helped to resolve my plumbing issues, and I can confidently say that I felt taken care of by all of them.

Jeff Llewellyn

10 months ago

Ernie and Fernando were fast, pleasant and did great work with on replacing our gas and water lines. Highly recommend Anderson Plumbing.

Denise Davidson

7 months ago

Forced air furnace replacement of a 1981 unit to a 2022 unit and new programable thermostat. Clean. Neat. Careful work. Conscientious. Personable. Excellent value. Never worked with a better group of people from the one who answered the phone to sales to installation. STUPENDOUS! WOW!!!

Rajesh Sambandam

5 months ago

Very professional, on time. Bit on the pricier side, but happy with the work so far.

Belinda Calderon

7 months ago

Super happy with their services. Tony H was great.
Would definitely use Anderson Plumbing again.

B Netherly

9 months ago

Mr. Scott did an outstanding job explaining amd showing me what needs were required in my home. Love working with all three men that has been to my home for the past two weeks...Gary, Scott and Brian thank you all very much ? ...Ms.Bree

Cali Surviving

2 years ago

The service was great! Plumber knew what he was talking about. He had to deal with the city water management and made sure they came in a timely manner to resolve an issue. The plumber had patience and was well organized. The repairs looked great and working well! He kept areas nice and clean. Definitely will be using them again!!

Jackie Kenworthy

9 months ago

Job was diagnosed quickly. Completely explained work to be done. Also explained what additional work may need to be done.
Job was completed no additional work necessary. Signed up for VIP services. Will continue to use Anderson.

Beau T

11 months ago

Josue was professional and informative. He showed me exactly what he did and provided guidance on how to handle future potential problems. This business will be my first call for all future plumbing problems!

Kim Bogan

8 months ago

Richard was great! Knowledgeable, punctual, professional & friendly! Our water heater maintenance appointment was worth the VIP Membership!

Ann Tomczak

2 months ago

Dio also installed sink fixtures & did a
Excellent job .

Tammy Bruins

2 years ago

Excellent customer experience all around, from the initial phone call through the follow up. Chris Espinoza was amazing -- fast, professional, helpful, and advised on how to prevent the problem in the future. Making an appointment was so easy and they fulfilled every step of the way as promised. I would recommend Anderson and will definitely be calling them again for future service.

Victor Capuchino

9 months ago

Emilio arrived on time and he was very knowledgeable and professional. He explained the repair process and answered all my questions. I’m very impressed by the quality of work.

DaveS San Diego

6 months ago

Great work, as usual! Quick response to my call. Joshua did a great job installing 2new toilets, valves, etc. You all made someone Smile ? today!

Victoria Bradbury

a year ago

I have been very fortunate w/ the excellent service repairmen which has been assigned to me. My lastest gentleman, Paul, was very thorough in his repair & didn’t miss a single thing. I’m so grateful to Anderson & plumbing for hiring excellent people & doing their due diligence in finding right right people for the right job! Paul, thank you for everything! Take fre !

Roy Valuet

a year ago

Anderson's plumbing-air is always responsive in a timely manner and is good at tracing the problem. My Tech was Colton, I've had before. Nice curtious young man that knows his stuff. Like their motto he really wowed me in his timely proficient workmanship.

Dave Veta

10 months ago

Jacob was awesome. Arrived just 30 minutes after my initial call, answered all of my questions, and was just generally a good dude. Would recommend to anyone.

Arnie Bermudez

a year ago

Eugene was the serviceman they sent us and he was very polite and knowledgeable. He brought our AC back to life in no time. I was impressed that I was contacted by phone prior to his arrival and also received a text with a pictured profile of who I should expect at the door. So glad I didn’t go elsewhere. Anderson is the best

Brin Rosenthal

4 months ago

Very professional and friendly. Carlos did a great job tuning up our heating system!

Janis Horton

a year ago

We had a clogged kitchen drain (definitely inconvenient!). I called Anderson, and they were able to send out a plumber the same day. Octavio was professional and efficient, clearing the problem in minutes. A side note: I truly appreciated his wearing of shoe covers to protect our brand new flooring. Thank you, Octavio and Anderson!

Jeff Konstanzer

9 months ago

Elliot was on time, professional and very nice guy. He explained everything very well. Gave me my options and installed immediately in a really efficient manner. Thank you

Brian Chiou

9 months ago

Yoshi was excellent! He explained everything extremely clearly, was very friendly, and took care of the issue with my water heater quickly.

Jillayne Salmon

a year ago

The gentleman Josh way was very professional very thorough did a wonderful beautiful job I would definitely use your services again. Thank you Josh way. I’ll give you five stars for sure it’s hard to trust and with this company I now do???

Jennifer Alvarado

11 months ago

Ken was the plumber who came to work on my plumbing issues. He was on time and knowledgeable of my plumbing troubles. Ken was professional and explained what he was doing before doing it. He worked until the job was finished. All my plumbing problems were taken care of before he left. Great job! It’s so nice to have a working shower again!

Marie Meese

5 months ago

Both technicians were very professional and thorough. I have trusted Anderson for years, and have never been disappointed.

Chris Dragman

8 months ago

Just as they advertise. $63 or it's free. We're communicative in setting the appointment time. Showed up when they said they were. Cleared the drain and left no mess. Easy.

Michael Seifert

a year ago

Dylan, the tech, was professional in every way. He made sure to explain all phases of the job as he worked. He asked if I had any questions on the work or the estimate before starting the job. I approved the estimate and he got on it. When done, he cleaned up the area and took a picture of the job. After 62 years, as good as new. Would not hesitate to use Anderson Plumbing Heating & Air again.

Erin Vindiola

5 months ago

Hugo was very knowledgeable and thorough. I will definitely use Anderson in the future.

Maria Palacio

a year ago

Had A/C yearly maintenance done by Michael Gaskill. He also replaced a furnace part. He was very personable, knowledgeable, and experienced. Explained in detail what needed to be done. Great service!

Corey Cheney

a year ago

We had two young men out to our home here in Point Loma to 1. Unclog our bathroom sink and 2. Preform a VIP service on our tankless water heater and check our overall plumbing. Art and Robert were fantastic. Polite, clean, knowledgeable, friendly, and completed their respective jobs in no time. I applaud Anderson’s for hiring such good men. Keep up the good work and we are an Anderson’s client for life.Sincerely, Corey and Patti

Rod Casey

2 months ago

Same day response to clogged drain. Timely, professional, courteous and reasonably priced.

joyce felder

2 years ago

I had to replace my water heater. I returned to Anderson's Plumbing because they made a very strong impression on me with their work about 11 years ago. I phoned them again and Fernando and Abel performed the work. They were courteous, amicable and professional. I will keep Anderson's Plumbing in my phone directory. You can trust them to listen, perform the repairs with professionalism, good humor and friendliness. Thank You for having an excellent business in our San Diego community!

Daniel Caggiano

a year ago

The serviceman, Michael was upfront with reasonable pricing estimates, He was professional in both his work and attitude. He was friendly and conversational about the drain cleaning situation. The cost was reasonable and affordable. I was very pleased with the entire experience.

Vincent Cirello

a year ago

We needed a quick response for a clogged drain affecting all of our home's toilets and showers. Anderson was at our house sooner than initially reported (less than hour from our call!). The service tech, Lincoln, was patient, efficient, and friendly. He took time to educate my family about our home's plumbing and how to properly care for it. He left us feeling more comfortable with caring for our forever home. Thank you Anderson for leaving us with a smile.

Mike A

a year ago

Tub was draining slow. Called a few places and chose Anderson Plumbing based on the amount of positive reviews. They had a technician out within two hours ?. Josue was professional, respectful, and quick to solve the issue. Thank you!

Samuel Dieck

a year ago

Had the kitchen sink not draining. Made an appointment for the following that that I noticed it and the technician was friendly; explained everything that was going on and resolved the issue very quickly! Even offered a free camera inspection later next week to see if there would be any service needed in the future. I'd highly recommend the service to anyone having plumbing issues.

Kellie Kennedy

a year ago

I called Anderson after calling another plumbing company that came almost an hour late, and then said he had a 1pm appointment and had to reschedule my appointment. Not feeling it so I called Anderson.First I really liked the constant communication thru texts.About the technician plumber Leo, this guy came nice and clean professionally dressed (just like his picture) I thought he is going to give me an estimate and schedule the repair, nope not at all he got behind my fridge and looked at this 90% angle valve, he took off the frame of the box the valve sat in, then cut the wall under the box and looked at the valve worked on it for a good bit of time, then said I have to cut and solder the pipe?( I believe) more then originally discussed with the first guy from Anderson (on phone) I really liked Leo very personable, genuine, clean worker, hooked my fridge up, my guests all young professionals really liked Leo as I did. Leo is a great asset to Anderson, ask for Leo he made the whole process so much better, easier, deffinatly will ask for Leo again.

elopesandiego1

a year ago

We had some rough spots in the project to repair an ever present sewer smell in our home. When we brought the issues to their attention, they made right and they did it quickly! We appreciate so much. Special thank you to Erin.

Carl Paradiso

a year ago

This is the second time we've used APHA and the service was equally good! They got someone out quickly, communicated the arrival timing nicely, explained the repair options fully and took the time to listen to my thoughts and to come up with a solution that both of us agreed on, then they delivered on the plan. Cleaned up afterwards perfectly!

Abbie Bartlett

11 months ago

I wish we could have Dominique come out every time! She is very personable and great at explaining to uneducated folks like myself. You would never know she is “new” to the company. Dominique deserves a raise for sure!

Rosary Stephen

a year ago

Absolutely had a great experience!! Am always afraid of being taken advantage of when dealing with plumbing issues, but you can totally trust the folks that work for Anderson. Jacob and Lorena came by to figure out what could be the issue with a possible leak from my bathroom ceiling. They came assessed and explained what could be the issue and what the cost would be before performing anything. Once approved , they cut through the ceiling drywall and took photos and confirmed what was causing the leak. They explained in detail how the leak occurred and accompanied me along to alert the upstairs neighbor in order to fix the leak. No work is ever done without your approval and cost is mentioned upfront before beginning anything. And you’re not pushed into doing anything. Very knowledgeable and professional and most importantly trustworthy!!! Thank you!!!

Kathie Adams

2 years ago

We've used Anderson's before with good results. This time they sent a self-professed drain guy to install a new kitchen faucet on a Friday. On Saturday, we discovered a large leak under the sink. I called customer service and the first answer was we like to have the responsible installer do the repair, is that alright? Uh, no, what part of large leak don't you understand? Turned out the earliest they could get anyone out was Monday! All weekend appointments were booked. As a VIP member I expected better service than this when the leak was caused by their installer.The gentleman who came on Monday initially intended to charge me for the visit, but backed off when I explained (again) who had caused the issue. He was competent and knowledgeable and fixed the problem to our satisfaction, but I still contend that I shouldn't have had to spend the weekend with a leak that was caused by their employee. And next time, if there is a next time, please don't send a DRAIN guy to do a PLUMBER'S job. I also told the dispatcher to have a Supervisor call me on Monday to discuss (no supervisor available on weekend). That never happened. This is not what I call VIP service.Edited based on the prompt response I received from Erin in CS. She took responsibility, both personally and as a company, for the issues I identified and resolved the situation to my satisfaction.

Karen Harris

2 years ago

Leo and his assistant were friendly, helpful and professional. They were called in to fix a problem with my shower and water pressure. The repairs were made in a reasonable amount of time, and completed as detailed to me. I am very satisfied with the service and the individuals who performed the service. I am a repeat customer, and will continue to use Anderson Plumbing, Heating & Air for my plumbing needs.

Genette McGowan

a year ago

Hands down, the BEST experience with a plumbing company we’ve ever had! Fernando and Chris are Pros with personality, (a rare combination). They were respectful of our home and us. Knowledgeable and efficient. Anderson’s will be our go to for future plumbing needs.

Steven Tran

a year ago

I cannot express how WONDERFUL our plumber was (Kristina Anthony). She was absolutely amazing, was helpful and generous with her knowledge of plumbing and pipes. If you need a plumber for your house I 100% recommend calling Anderson and I 1000% recommend asking for Kristina. What an absolute joy!

Robert Trescott

2 years ago

As part of Anderson’s comprehensive home maintenance program, I was delighted to have them call and schedule a checkup of my water heater. This is part of their service after the sale that helps to set Anderson apart from the others.The technician came by on schedule and Preventively serviced my water Heater and explained how to help it last as long as possible. Offered No pressure to make any Upgrades but gave me options to consider if we wanted to improve our water quality.I think I made an excellent decision to go with Anderson when we installed our AC system. I’m confident they will take care of us for years to come.

Dino buzunis

2 years ago

I Just wanted to let you know that the service technician you sent, Michael Gaskill, did an excellent job for me on my A/C system. He was extremely professional and knowledgeable and diagnosed and got the deferred maintenance and repairs accomplished all in one appointment. He even spotted and corrected some prior installation defects from the original installer and cleaned my permanent air filter in the unit for me! I would not hesitate to have Michael perform heating and cooling repairs for me at my home in the future.Best Regards, Constantine Buzunis3419 Overpark Road, San Diego, CA 92130

John Moros

a year ago

Jose and Louie arrived on time. They were very professional and diagnosed the problem almost immediately. They answered any questions that I had quickly and in terms that I could understand. They repaired the problem. Jose explained other services that were available in clear concise language. Jose and Louie are definite assets on the Anderson team. Would I recommend Anderson Plumbing, Heating and Air to friends? DEFINITELY!

Al Morihiro

a year ago

Tim the technician was prompt, courteous and above all honest. He texted when he was going to arrive and he did on time. Was perfectly honest on what may happen if he cleared it so I declined, I asked if he could go on the roof and go through vent but it’s against company rules. Appreciated his honesty and I am contacting company that I used in the past to go through the vent on my roof.

Angela Bass

9 months ago

Eden was an excellent representative! She was professional, knowledgeable and friendly. Israel and Peter were excellent, on time and had a great mindset about getting the job! We have to wait and see how the overall air conditioning and heating system work but we were pleased. Thank you!

Leo Martinez

8 months ago

Leo was very professional and knowledgeable about AC units. He did a very thorough assessment of the unit. Great person to call if you need AC service.

Jim Silva Mohr

a year ago

I have my annual heater maintenance done by Anderson heating and air. Always great technicians. This time I had Carlos Hernandez who did excellent work . I will continue to use them!Today 4-16-2022 I had a new water pressure gauge installed. Done on time, the excellent work I always receive from Anderson. I will continue to use them.

Kevin Dorst

a year ago

Anderson installed my heating and air system and they offer a VIP service where they will come out and service the unit to make sure it’s working at 100%.Two months ago, my hearing stopped working and because of the VIP service the estimated repair cost ($575) was 100% covered and I paid nothing.I recommend Anderson for your heating, AC, water heating and plumbing needs.

vicki young

a year ago

As a customer it’s a joy to work with a company shows up on time does quality work and has excellent customer service. The technician was skilled And personable. The company called when they were going to be outside the agreed-upon time to keep me up-to-date. I would definitely use this company again.

Greg Gorder

6 months ago

Lots of oil from my ex wife’s cooking style. Very hard on the drains and garbage disposal. These guys fixed all it it and it wasn’t in good shape before them.

John Ratajkowski

a year ago

We had a problem with Anderson today. With no prior notice, truck showed up with two workers. Some months ago we had a big job here with Anderson’s snaking the pipe from toilet to septic tank with installation of new toilet (where seal was done incorrectly—so they had to return). At the finish of these two days, we were told by technician that we would be contacted by Anderson’s to discuss lining for old pipes. No one contacted us. So we can only guess that there was a big miscommunication with Anderson’s showing up today.

Kate Miller PTA BSPTA PCES CFT

a year ago

Michael, Sal, and Mario are absolutely amazing. We had a bit of a nightmare situation at our rental and gentlemen came in like the three musketeers to help our family. We couldn’t be happier with the service, timing and result. I highly recommend this company and these individuals for your HVAC needs hands down.

Jessica Starkey

4 years ago

After our plumbing backed up into the house, we called Anderson’s to help. The technician was very friendly and kept me up-to-date on the arrival time. When I explained the issue, James was very knowledgeable and knew exactly where the issue was. It was simple and easy for us, he took care of everything. A fair price and quality service—we will definitely use Anderson’s for future needs.

Magdalena Steele

a year ago

The customer service was good from Ashley when I made the A/C repair appointment. The text about confirmation and arrival times were nice. The repairman, Eugene, was professional and knew his work. He diagnosed and fixed the issue in a timely manner.

Raymond de Callafon

10 months ago

They send you text msg with tracking of technican so you'll know when they show up. Technician Matthew Stanion was courteous, wore mask and shoe protectors when going in the house. Performed detailed measurements and maintenance. No gimmicks to try to up sell anything. Great service! Thank you Matthew!

Krishna Jagannathan

4 years ago

I had issues with my heating, plumbing and air conditioning all on the same day. The representative that answered the phone when I called made sure I had an immediate appointment the next day and I was kept apprised of when the technician(s) would be arriving and also whether there was an earlier slot available so that I wouldn't have to wait.All 3 of the technicians arrived on time and made me feel comfortable that they would resolve the problem.Donald and Reggie, who handled the plumbing did a wonderful job! They explained everything to me and had me watch as they were doing the work. I have additional work to be done and they gave me options so that I could choose the most cost effective solution for my home and made an appointment to finish the work as soon as possible. Both were very competent, professional and personable and managed to resolve my issue, which gave me peace of mind.The same was true for Mike, who handled my heating and air conditioning issues. He took the time to thoroughly diagnose and troubleshoot the problems and to make sure I was satisfied with his work before I left. I felt the pricing was reasonable given the fact that the work was warrantied by the company directly and none of them tried to pressure me into choosing a more expensive option. Reggie explained the rationale behind why it would be better to spend a little extra when it came to replacing two of the faucets in my bathroom.All 3 left their contact info with me so I could reach them if there were any further problems and assured me that the company warranted their work. They all also talked to me about the company's current promotions but didn't push me into going for any of them.I had a very positive experience with Anderson Plumbing, Heating and Air and I would definitely work with this company again!

Lori Johnson

7 months ago

The Two gentleman who arrived and fixed my water heater were very nice and friendly and they did an amazing job. I’m very pleased!

Joanne Worrall

2 years ago

Highly recommend Anderson for their excellent service, professionalism, and extremely competitive pricing. The repair tech was here right on time, explained the situation completely, offered a few maintenance suggestions and put everything back in place when he was done. Will definitely use their services if/when the need arises.

Emily Mitchell

a year ago

Paul was outstanding. He communicated clearly the needed repairs, gave us options and used the best replacement parts available. We'll be repeat customers.

Hudson Freeze

11 months ago

This first service call was very impressive. You hire the right people. That says a lot about your company, your character and your commitment to the community.You have new permanent customer. Keep it up

Benjamin W

3 years ago

We had an old water heater that started leaking. Anderson was able to come first thing the next day to give a free estimate. We had several companies come out and provide us quotes to replace it with a gas tankless water heater. Anderson came in at a reasonable price but the technician, Drew (Andrew), included additional incentives that persuaded us to go with them. Drew had everything with him and was able to get us the appropriate water heater that same day. He relocated and installed the water heater outside of our garage by the end of the day. We were impressed by how efficient and clean he was with his work. We had previous copper plumbing done in our home before and Drew was impressively quicker than the other guys. He had to come back another day to finish up other work to our house but was equally as efficient and clean with his work. He also set us up to have our drains scoped for free. The technician, Brent, came out to scope our drains and was equally efficient, timely, and customer friendly. I would highly recommend Anderson, Drew, and Brent for future plumbing/heating projects.

Lisa Duffy

4 years ago

I began my search for a plumber to fix a blockage somewhere in the line by looking for a small, family-owned business to do the job. I previously had a bad experience with a large company and didn't want to repeat that experience. Although I found many wonderful plumbers to chose from at reasonable rates, everyone was busy and I was getting impatient.My mom told me she used Anderson a few times with great results so I gave them a call. Amazing service! James was at my door within an hour or two, was polite, skilled and seemed to genuinely enjoy his work. He spoke highly of his company and represented Anderson well. Mine was not an easy job. It required much troubleshooting and James was able to see it through with success! With an online special they were running, I received and absolutely extraordinary deal. Also received a nice warranty for the work. I can't tell you how grateful I am. Icing on the giant cake-Anderson donates a portion of proceeds to Susan G. Komen for breast cancer research on Fridays! I am wowed! :)

Patrick McCarragher

a year ago

Technician - Richard, very friendly, professional and informative. He was performing a VIP free inspection, drain/ flush of existing gas water heater. Result was need for replacing our 11 yr. old water heater since the heavy internal scaling & sediment was preventing the proper draining and flushing. Now comparing water heaters on market, including possible upgrade to the tankless type!

Fred L

11 months ago

I had my annual plumbing check under the VIP program. Dylan was a very genial and professional technician who did a descale of my tankless water and checked the rest of my homes faucets and drains for any signs of potential problems. It was a pleasure having him at my home.

Nathan G

2 years ago

Anderson Plumbing helped us with a last minute issue. In having our floors replaced we needed a plumber to check for leaks as our concrete subfloors had some moisture on them. We got very quick appointment with Anderson Plumbing and Joshua showed up the next morning, early and checked everything for us thoroughly. It was quite a relief to have someone come out with such short notice and still be very thorough and not cut any corners! Thank you guys so much!

Joe Dannis

5 months ago

Even though I am deaf, I was able to communicate with the technician very well. And good job.

Dan Schroebel

3 months ago

On time , well dressed , courteous, performed very well . Solved my problems . Very happy !

Reddog

9 months ago

Showed up on time . Complete check up of A/C and replaced filters. Technician Brandon was outstanding at his job. Very professional and explained every detail.

Hannah Seibert

2 years ago

All of my interactions with Anderson were phenomenal from calling the main line to meeting the technicians. We had a surprise leak that turned into bigger issues at every turn due to water damage- they assisted during each step and even were able to coordinate with the restoration company to help us get things fixed. James & Drew were amazing technicians- both friendly, on-time and knowledgeable. I appreciate all the advice, hard work and communication. Thanks, Anderson!

Kay Davis

2 years ago

We have had Jose come out to our house twice and he is really friendly, professional, and informative. I love that Anderson Plumbing is do prompt and reasonably priced, and they give a 90 day warranty on clogs, they also will send a camera down your drain for free. I've dealt with other companies that charge $100 for that. I won't use anymore else.

Justin DeMartino

a year ago

Anderson plumbing came out and unclogged my kitchen drain very quickly. I booked the appointment at 930 and they had it done by noon. The technician worked fast and was professional.The only issue I had was the availability on the online booking was a week out. However I just called and quickly booked same day service

Jerry Lohla

a year ago

We experienced a clogged toilet drain line on a Sunday, and called Anderson because they advertise 24/7 service. Anderson said there would be a $90 fee to arrive on a Sunday plus additional charge for the required work. We did NOT like that bait and switch approach, so we decided to schedule a $63 or it's free drain cleaning on Monday morning between 8 am and noon.On Monday morning, Anderson called and said they could not meet the scheduled time, but could arrive on Monday afternoon. We had no choice but to accept the delayed service.Our frustration was relieved when Octavio showed up on schedule and performed a successful drain cleaning very efficiently, as well as recommending and scheduling Anderson's free camera scoping of the 4 drain line for the following week.Octavio was extremely professional, polite, and knowledgeable. He deserves the five star rating.

Lynnette Turner

2 months ago

Quick, courteous, job well done. I highly recommend Anderson.

Bill Loy

a year ago

Chris showed up on time. He did an excellent job unclogging the drain (bunch of roots) and installing the new toilet. Also disposed of the old toilet.
Chris is clearly an intelligent, well-spoken professional. I highly recommend his services!

Robert Milligan

a year ago

Some back story: My spouse received our bi-monthly water bill, which happened to be $200 higher than it usually is--at $362. Needless to say I was alarmed! I instantly ran out of the house to turn the water off at the city valve to our home--and fortunately saw the leak right there but on our end of the city valve! It was blowing about 1 HCF (hundred cubic foot) per day by my calculations from the bill cycle, maybe more. The city water meter reader had to have looked through 4-5 inches of water to read the meter and the leak was bubbling right next to it; I'm surprised they did not notify us!I immediately called Anderson Plumbing, Heating and Air--after normal business hours mind you, and was greeted by a great receptionist/operator (I believe their name was Ashley, I could be wrong on this). They listened intently to my issue and concern, gave me a few details on the business (Women owned and operated-dope!) and advised me they could have a tech out within about 36 hours to inspect the issue. I immediately booked the inspection and was advised I would get a call prior to the tech's arrival. I received a few emails shortly after confirming the call, as well as anticipated date of appointment and an email the day before as a reminder.The morning of the inspection, I received the call (I do not recall their name, but they were great) to inform me the tech was on their way, as well as a text and email with additional information to introduce me to the tech, Justin M. The text/email was cool as it put a name to a face immediately and introduced me to them on a personal level.Justin arrived as expected and was extremely professional and personable. I showed him where the issue was and gave him some space to complete his diagnoses and show me the financial damage. After 15-20 minutes he had cleaned out the area of the leak and called me out to confirm what I knew on the leak, and give me the low down. It wasn't pretty, but it may not be ugly. He quoted me on getting into the pipe to do the repair and advised me further if the access wouldn't be sufficient to repair it that he may need to remove concrete (which would be much more expensive and labor intensive), but he would take a look and for everyones benefit try to get it done the easier route--as long as the repair was to spec.With abated breath I gave him his space and let him go to town on the repair. About 30 minutes later I heard a torch click on (I think) and let out a sigh of relief--he had to be sweating the pipes and cleaning it up! I waited for him to call me out and came outside and SUCCES! He was able to repair it without invasive work.Justin cleaned up his tools and work site and had us turn a hose on to blow debris out and then a few faucets on to blow out the air in the lines, and we were back in business. I paid for the service and was promptly sent an invoice.I even received a follow up call from Craig, which I unfortunately missed, to check to see how their level of service and my experience went.10/10-would recommend and use again!

Stephanie Rabelo

10 months ago

I got a ac/furnace quote. In the quote They charged for asbestos removal as sales person was sure there was asbestos- but a different company checked and it was negative for asbestos. That would have been $1,000 for nothing.

pati nielsen

a year ago

Theses guys were the best! Came out promptly to relieve the immediate problem. then came out on the scheduled appointment to repair lines. the price was several thousand less than we were quoted a year ago by another company. the guys were polite, had the job completed in the quoted time and they cleaned up when finished.

Lisa Paik Whelihan

a year ago

Chris Espinoza showed up and had the kindest, calmest disposition ever. He listened to all of our concerns and went above and beyond to help us. He even tightened some of our loose faucets no charge. We’ve had major issues trying to find a good plumber in the last ten years. We are happy to say that Anderson and Chris will be our plumber for life!

Russell Nevitt

2 years ago

I required multiple services, and the technician was able to accomplish everything in one visit. 3 shutoff valves to be replaced, pressure regulator for the house, and install a new toilet. While the overall cost seemed a bit pricey, the quality of components and the overall service was excellent. I would use Anderson again, and recommend them to my friends

Gary Branch

5 months ago

Josh was friendly, informative, was on time, worked quickly and was very thorough.

Mark Korch

a month ago

Great experience. Tech Tony Hicks was awesome ???

Dick Truesdell

9 months ago

Anderson P&H provided the annual inspection and maintenance on the Lennox Mini-Split AC that I had installed a few years ago by them. James was extremely courteous, on-time, and competent during this service call. As is usual with Anderson, I am very happy with the service.

J L

a year ago

John, and his brand new apprentice, we amazing. I won’t say they were the cheapest but you can’t put a price on quality or work being done safely, correctly and up to code. I am very happy I didn’t go the “handyman” route. For any other homeowners in “urban” areas who sometimes may feel prejudged or stereotyped; I am so happy to say none of that here! Everything was thoroughly explained every step of the way, before and after. They actually managed to make what was a stressful situation enjoyable!

Christina Nilles

a year ago

Jorge was professional and personable. Initially I was concerned that my sink was not going to be unclogged without a hydrojet, but he had the magic touch to find the blockage more than 10 ft in the drain. It was a little more expensive than anticipated, but they arrived on time and fixed a problem I could not solve. I would recommend!

Andrea Fincham

a year ago

The technician arrived 6 hours EARLY! I couldn't be more happy. He knew a lot about San Diego water quality and advised me on which new Toilet to buy. I always come back for the great service.

Kelly DeCicco

a year ago

We bought a new gas fireplace to replace the old and it came with the valve on the opposite side. We had them out to pull the gas line around the back of the unit.Our technician, Justin, was professional, personable, very knowledgeable, and explained things in a way that made it very easy for my mother to follow. Having called a few others, the price was fair for work done.

Kate Cameron

a month ago

Service was fantastic. Clean, clear + professional.

Noel-Nino Borja

2 years ago

Anderson Plumbing’s is a great company and has very friendly service technicians that are on time and professional! Christopher Espinoza took care my clogged kitchen sink in minutes! Anderson’s flat rate of $53 is a no brained!I was well pleased with their service!

Carol Swift

7 months ago

I have been using Anderson’s for several years for all my plumbing heating and air conditioning. I would never make a change

Diane Samaniego

3 months ago

Chris was great. He fixed our clogged shower in two minutes…..

Steven Peace

a year ago

We had an A/C and heating unit installed to replace of old unit. Service absolutely wonderful! Could not have asked for better service and professionalism. We will definitely be returning.

Michael Ayres

a year ago

Like all my other interactions over the years with Anderson PHA, this morning’s experience has been a text book example of how to run a business (from the customer point of view). I was given a window of time, a call 30 minutes before Josue showed up, and a text with his name and picture. So…. I knew exactly who to expect and when to expect him. He verified my issue, explained what he was going to do, and did it.

Lynne Dunning

7 years ago

Tech brought a very large truck that I understand had billions of parts in it. We had no shortage or reason to delay installation of the various items I had chosen to be repaired.Tech was very friendly and knowledgeable about products, installation and ages of faucets, etc. that I had. He explained all of my options and let me make the choices. I would certainly choose Anderson again and will recommend them to my friends.

roger zakharia

2 years ago

Great service. Fernando and his helper were very professional. Quality and fast install of new water heater. They also installed a water regulator for the irrigation system.I would have given 5 stars - except the price was very high in comparison. Especially that we plumbed the whole house with copper before. Anderson did the work ...

Estu Glx

8 months ago

These guys really wowed me. I have a pinhole in copper pipe. Repair costs about $150 and they quoted me for $650. More than 4 times more. Thank you Anderson!

James Holt

8 months ago

Mike is a very professional,courteous young man who I have used his services on three different occasions. I highly recommend Anderson plumbing.

Kim Morris

2 years ago

My plumbing technician was phenomenal. I was worried about the repair. She fixed it quickly and efficiently. She fixed it at a reasonable cost, and was extremely personable! I’ve used Andersen before and was just as pleased. I recommend Andersen Plumbing and specifically Kristina for any plumbing issues!

J B-R

2 years ago

We reached out to many plumbing companies but Anderson had the best price. The technician Drew was amazing and patient with us. He came masked up and listened to all our concerns. Drew replaced our tankless hot water heater within 4hrs. Drew was polite, friendly and quick. They even gave us a military discount.Thank you Anderson for sending Drew Grant! Yayyyy! We have hot water again. ?The Ricard Family

Debbie Schwendinger

4 years ago

Anderson has done it again! We have never received less than five star service from this company. Miguel was our plumber today. He worked quickly and efficiently, with great attention to detail. He was able to fix problems left by a different company. He was polite and professional. He made sure everything was clean when he left. Great service!

Patricia Dengler

11 months ago

Anderson's is the best only because they hire the most well trained and courteous people. Chris and Tony did their job in a timely and efficient manner.

Thomas Sanger

9 months ago

Ron was very knowledgeable and took time to explain any work that needed to be done and our choices for accomplishing it. We appreciated his thorough approach

Anne Bogardt

a year ago

George/Jorge was professional and pleasant! I enjoyed talking with him about our sink and toilet issues and found him to be very knowledgeable. No pressure at all! Highly recommend Anderson.

Adam McFarland

a year ago

They came out to take a look at my shower and provide me an estimate. That cost me $50 for the service call, but it was easy and fairly efficient to get them here. Then they quoted me about $550 to replace a $21 part. I have already done this once before myself, and no way am I paying that kind of money for a 20 minute job replacing a $20 part. Wow. Just wow. I feel like they tried to pull one over on me with that kind of price gouge.

Choanh Dang

a year ago

On day 1, a technician came to unclog my kitchen sink. I paid $63, although on their TV advertisement and on company website said it was $53. Before leaving he said the pipe may need a hydro-jetting and offered a free camera viewing.On day 2, it clogged a gain. I chatted to a worker (Peter), requested the job to be fixed or return my money. I also called the office (Jenny) to report the clog. The same technician came to service. After he left, it clogged again.On day 3, a camera technician came as scheduled and found the pipe was flooded and clogged. He offered a hydro-jetting service of $510.I would like Anderson PHA to review this issue and if it could not fix my clogged kitchen sink with the cost of $63, it will refund the money to me as it said in an ad: $63 Or it's Free - Drain Clearing Special:

Stephanie Navrides

4 years ago

Anderson Plumbing has been our go to company for 4 years now since we bought our home. They have helped us replace a broken AC unit, cleared our drains multiple times, replaced old fixtures, etc. They will soon be doing a complete sewer pipe repair/replacement. We are going with them for this major service because they have earned our trust with their honest and informative crew. I have never, ever felt pressured to agree to a service I didn't want. Every single crew member has been polite, respectful and considerate to me and my family. Their office staff are great too! You can't go wrong with using Anderson Plumbing!

Anne Valades

4 months ago

The technician was polite and knew his job. Good work!

Ken Coulter

2 years ago

While the initial inspection went great and was conducted in a professional manner, the quote received for a new heat pump and air handler were among the highest we saw from any vendor.However, the rating given takes into account Anderson's incessant marketing emails that I swear I've unsubscribed from multiple times and still receive. Marking them as spam hasn't worked either for some reason.

Patrick McKnight

7 years ago

Live in a condo & had a leak inside the kitchen wall. The leak damaged the ceiling downstairs. Called Anderson Plumbing, technician James Padgett, and he is so professional. Compared to other plumbers, his knowledge & people skills are excellent. He opened the wall, diagnosed the problem, offered options & estimates, then proceeded to repair everything that needed repaired. The quality of the work is first class & no debris was left behind. I'd rate the service 10 out of 10. Then he came back to install a pressure regulator. Again, extremely friendly & professional. The quality of the work was awesome. I really like my experience with this company, will advocate for them, & will use them again in the future. Patrick..

supersayen0

2 years ago

Overall, the service was good. The only discrepancies were that the Free HVAC Sanitizing Service mentioned on the mailer reminding me that it’s time for your VIP HVAC TUNE UP did not specify that I had to mention that I wanted the free sanitizing service in order to get it done with the tune up. Now I have to schedule another appointment to get the Sanitizing Service. It would of been a lot more convenient to get it done in one appointment. Last, the technicians used my garden hose and got it all muddy. It would of been nice if they could of swept the mud off the hose!

Erin Hine

a year ago

Fernando was methodical and relentless in finding the source of my leak in a common condominium wall. He created a plan and my disruption was kept to under 7 hours. I am very happy with the work and with the guarantee Anderson gives homeowners.

Nicole Yorba

a year ago

Christopher was very professional. He was able to unclog our sink drain. He took the time he needed to ensure that it was fixed appropriately. Would definitely recommend!

Michele Woolf

2 years ago

The price was a special and very reasonable. The repairman was so respectful and very nice. He understood how I was feeling and was extremely calming and kind. I have worked with Anderson's before and been extremely satisfied both times.

Jacque Martin

4 years ago

This has been a long drawn out process. We had 4 quotes for our new air conditioning. Although Anderson did not come in the least expensive we liked the professionalism and warranty. But things went downhill from there. Communication was horrible. We were to have our install Monday morning and I had to call Friday just before 5 to find out when they were coming. Upon install they could not get the wireless thermostat to install and said they were going to send someone back out to connect it. I again had to call 4 days later to find out when someone was coming to fix or replace it. He could not fix it- and had to come back again with a new unit. Sooooo we thought everything was great and then we got a call that they installed the incorrect (Lower power) unit. So we had to schedule another install date. Again no one called to let us know when they were coming out- a “discount check” was promised to be mailed or brought with the technician and of course it wasn’t so they had to send a runner with the check. Bottom line we are super happy with the product and all of the people that come to our home. But the people in the office lack all sorts of professionalism.

Lauren Joniaux

3 months ago

Loren was timely, professional and very knowledgeable! Great service!

Patrick Higgins

10 months ago

Luis wax our tech and he was very timely, polite, professional and easily solved our issue. He offered options for future preventative measures. Highly recommend!

Erik Windsor

7 months ago

The technician was extremely courteous, respectful, on time and did the job we requested...Pretty much all you could ask for...

Susan Rosenberg

8 years ago

Anderson Plumbing is my new favorite plumbing company here is San Diego. I've used them twice now and have been happy both times. The office staff are courteous and helpful. Both times they sent someone right away even though it was not an emergency. Both technicians were so great. They made good future suggestions and fix the issue at hand quickly and gave us the best price possible. I actually have several plumbers in the family but in other states. With Anderson's nearby I no longer feel bad that my family plumbers are not around. Tim was so sweet to my mother (a bit of a talker) patiently listening to a story or two-LOLThank you Anderson's for making a bad plumbing situation into a pleasure! Susan

Robert Hart

2 years ago

Replaced a smart thermostat from an older model. I provided thermostat. No extra wiring dine. Took tech about 10 minutes start to finish. Cost $291 and they did not connect to my router. Unable to use feature on smart thermostat. I guess i did get wowwed! Price versus what was actually done. I emailed Anderson Plumbing and i will wait to hear back. I wonder how much it would cost to have the thermostat to work as a smart device. WOWRobert

nathan tegel

2 years ago

We had Anderson come out and do a complimentary cleaning on our furnace. We were told we needed thousands of dollars in cleaning, repair, and upgrades to bring it up to code. We had a second opinion without mentioning any of the issues brought up by Anderson from another reputable company. They only quoted us one part to bring the unit up to code and it was a fraction of the price. We won’t be using Anderson again because of the prices and unnecessary services offered each time.

Nani V

a year ago

Kristina our technician was very professional and did an amazing job. She helped us and explained everything in an easy to understand manner.

B S

4 years ago

I have been with Anderson since I purchased my home 5 years ago. They took care of a 25 year old HVAC unit to make it last for another 5 years which I had Anderson replace a few months ago when the old unit finally went out. This past weekend I had my VIP plumbing inspection which was very detailed. Dylan, my technician, was very thorough checking all of my plumbing including the hot water heater, water pressure valve and explained things as he went along. A couple of days prior to my inspection my garbage disposal went out. Dylan, reminded me that Anderson could do the work while he was there. He took the time and had the new disposal readily available to install. Every technician I have had over the past 5 years are highly trained, qualified and professional. Their office personnel is as well. It is nice to have follow up after a service is performed and they do just that to make sure the customer is always satisfied. I highly recommend Anderson for any of your plumbing, heating & air needs.

K DiFilippo

2 years ago

Wonderful from start to finish! The company called 30mins before to let me know when they would arrive! They also texted a picture of the man coming to fix my shower! When he arrived he had a clean mask on an put booties over his shoes as he walked into my house! He was good with my dogs. He did a very good inspection of my shower wall and found the leek behind the broken handle! He gave me options on fixing it with different prices so I could make the best decision!! Super professional and I will use them again!

Maisie Bell

2 years ago

I have used Andersen Heating and Air for 8 years. They took out an old gas wall heater, dry walled to perfection and painted the area; they installed & have maintenanced the mini split ductless units, they have installed a new water heater, a new garbage disposal, cleared a slow drain. Their service is top notch, and the technicians are competent, friendly, and leave the place clean. I highly recommend.

Andrea Sanfilippo

2 years ago

New thermostat installed. Katy was great ! So personable and she really knew what she was doing. She explained everything. Thanks so much for sending her to us. We’ve used you guys many times and will continue to call you guys 1st. Highly recommend your company to anyone looking for an honest superior company !!

Sarah Loffler

5 years ago

Erik went above and beyond what he was called out for. Couldn't have had a more informed representative from Anderson. Appreciated his honesty, his patient explanations and sound advice. Very friendly and respectful. He checked all around the house, tested water pressure, checked the water heater, and even crawled into our crawlspace to make sure we didn't have any leaks. He recommended a new water heater rather than flushing out the existing. (We have not flushed it in a very long time and the valve is plastic and the risk of cracking wasn't worth it.) Our tank is quite old and it's time to get a new one. I trust his recommendation! Thanks, Erik, and thanks again, Anderson Plumbing, for taking care of us as VIP members!

claudia mills

5 months ago

I loved that they showed us the pipeline with the camera to show the damaged pipes. It shows honesty.

James Poole

4 years ago

It was an enjoyable experience from beginning to end. I received returned phone calls in a timely manner and very courteous customer service. The technician, James was an extension of the previous service, polite, knowledgeable and gave an good insight to our problem and gave us his recommendations and timeline. Our drains are functioning properly and we are pleased with the results.

Felice Friedman

6 months ago

Didn’t find a problem on my heater but left the cover off when they left I tried to put it on but was unsuccessful. Someone needs to come back tomorrow to put it back on

Elizabeth Mangiaruga

a year ago

Let's just agree that no one wants to spend money repairs but I have used Anderson Plumbing Heating and Air a few times already they do a great job everytime. I had the heating worked on today and the HVAC technician Katy Frausto was Awesome!! She was very knowledgeable and her customer service was amazing!!

RT Davis

2 years ago

While Katy was very professional in her demeanor and seems highly versed in the technical aspects of my furnace, I was surprised by the lack of specificity in the diagnoses. It could be this, this or this. Which leads me to question, do service tech earn commission on repairs? In other words, the more parts and labor they sell, the bigger their paycheck?Is this ethical? Sadly, I ran into this same issue about a year or two ago with Anderson and my AC condenser. The repair estimate was $6K. I ended up fixing it myself for $200 and it's worked perfectly ever since.Today’s repair estimate $1,788 + $68 for the service call. The parts, which I found online, are less than $285, and I question if they are both necessary. Labor time to replace these two suggested parts, or three suggested parts is 45 minutes for an experienced tech, double for a novice.With this second instance of what I believe are questionable at best business practices, and more likely unethical ones, obviously supported by management I will not use your company for any service or future sales.UPDATE - March 2021Apparently my review struck a nerve. Received a call and a full refund of my $68 service call fee. I still feel it’s a buyer beware situation, but I acknowledge the company did the right thing when they were called out.

Ray Estrada

7 months ago

Very Professional appearance and manner. Quickly completed Task hired for and explained what the problem was.
Made recommendations and gave me estimates on plumbing recommendations.
A+++

John Goff

a year ago

It would be 5 stars, but there was some scheduling issues in the beginning. Once started the guys worked very hard on a project that should have been much simpler, but due to the building standards of a 1950's house which must have required surviving a direct hit from a soviet nuke, it needled more cutting and demo than anticpated. They were very concerned with maintaining as much or the original tike and flooring to make sure we didn't have to replace too much. I was also very fortunate to be able to leave them unattended and work during the 3 days, the company as far as I'm concerned is trustworthy and Chris, Francisco, Herman, and Jose are too. The project took 3 days as planned, they worked the hours needed to complete the job on time!

Oliver Pelly

4 months ago

RecommendStraightforward pricing and great serviceEden is very nice and helpful also

Robert Saintarbor

2 months ago

Austin did a great job servicing my water heater.

Bob Milne

10 months ago

You can always count on Anderson PHA to do the job correctly the first time. Our technician, Dave, performed the annual inspection and servicing of our recently installed furnace. At the end, he provided a detailed report of the tests and measurements he performed. He took the extra time to answer all of my questions and even repaired a leak on the hot water vent on my roof. Just like all other Anderson employees, Dave left the area cleaner than he found it. I joined the Anderson VIP program and found it to be financially beneficial in keeping my furnace, hot water heater, and plumbing in good working order.

Dirk DeGraw

3 months ago

Jace went above and beyond. Repaired faulty work from prior install.

Ismael brizuela

10 months ago

Diosdado Gastelum should be in your next commercial. He is the epitome of what great employee should be. He is professional hard-working with great people skills.

Wyndell Alatiw

4 years ago

Michael, the technician came in and was so friendly. Knowledgeable on what he is doing and very professional, he explained to me what was going on with my furnace. He recommended things that I should do to keep my furnace, air conditioning, and plumbing up and working.The only thing that I wish was lower was the price of the parts and service that was changed and charged. But other than that, the service was excellent.

Jean Struiksma

2 years ago

Dylan David, the technician for Anderson Heating & Plumbing responded really quickly. He was very professional and fixed my issue. He made sure I knew how to relight the pilot light, and actually had me light it so that I was comfortable doing it. He was outstanding!!

Gwen w

2 years ago

We had Rudy out to give us a second quote for drain repair and value replacement. He was fast efficient and honest. The qoute we had from the other guys was double the price and work. Anderson plumbing is the only company I trust for a fair honest price.

Linda Lambson

2 years ago

Mike was fantastic. We had a water heater flooding the garage (after hours) Mike came here when he finished a job, turned off water heater but made sure we had wagon house. He was here promptly next morning & installed new heater. STRONGLY recommend Anderson plumbing, everyone from dispatcher to Mike were extremely helpful & professional.

j s

2 years ago

Awesome first time experience using Anderson Plumbing! Both techs Jesse S. and Peter V. Were the absolute, consummate professionals. I truly appreciated their workmanship and knowledge. My thing is when you're refinished with the job and you leave it cleaner than what it was when you started, that speaks volumes for the company they represent! Thats why I'll be a returning customer!... and i just happen to be doing some remodeling hmmmm.

Awd Smirk

5 years ago

Our service tech, Eddie A. was courteous, knowledgeable and friendly. Without asking, he put on some shoe-covers which is greatly appreciated as we don't allow shoes in our home. He was able to explain clearly the work he was there to perform (maintenance inspection) and how long it would take. At the end of the work, he was patient while answering my questions about the recommended actions.

fred Osmani

10 months ago

what they said , what they charge unlike others. The price for drain opening was very resonable .thechnision was very nice and professional.thank you for your service and I will use you guys again for sure.

La Jolla Music

a year ago

My whole experience was very professional, and easily the best experience I have had with HVAC service. They were on time, explained all my options, were willing to discuss and educate me on the potential results of different options, and very clear about the costs. I will definitely use them for all my future HVAC needs.

Carl Speicher

a year ago

I called Anderson to repair an outside shutoff valve for the house water main. The house is very old, i.e. built in 1923 and some of the plumbing is likely that old. The technician, Abel Pedraza, was faced with a daunting task but redesigned the configuration and also installed a pressure regulator and new hose bib. The legacy copper pipe was pitting in the water main, so he kept cutting it back and re-soldering until no leaks were found. Abel did a fine and job and this was the lynch-pin to me being able to replace many fixtures in the house, like the washing machine and dishwasher. Thank you so much Abel and I would highly recommend him!

Thomas Fahrnkopf

a year ago

Chris arrived on time. Very professional fellow. Determined what needed to be done and proceeded to correct the plumbing issue. Looks like he did quality work. I'm happy.

Sally Sweet

5 years ago

Brian Blanchard and Justin B spent a very HOT, busy week rerouting our pipes through our attic due to a hot water leak in the cement slab in our La Mesa home. They were role models for what you WISH your plumber could be. They were very professional and involved US in the decision making needed to resolve our problems. They treated us and our house with respect and consideration. EVERY evening they cleaned up the areas where they had worked diligently all day. I cannot IMAGINE what the temperature was in our skinny attic! They didn't just cut off at a respectable closing time, they worked well into the evening hours. They each have an incredible work ethic and take pride in a job well done. They arrived on schedule and were personally neat and clean. It is too bad you can't clone these men, because they treated us and our plumbing issues the way YOU would like to be treated.Thank you for having the good sense to hire these two fine gentlemen.Sincerely,Dick and Sally Sweet

David Eastwood

7 months ago

Outstanding service done quickly and for a great price!
Tim was great!

Maryann Asahi

4 years ago

Our plumber, Syn, provided the best possible service. We have not experienced a better plumbing service. He was very thorough in explaining the whole process and was down to earth and easy to talk to. He worked to give us the best price possible and was extremely friendly. He seemed to really enjoy working for Anderson Plumbing and spoke very highly of them. I can’t think you enough, Syn and Anderson Plumbing... you made this experience so easy and you have earned a life long customer (as needed of course!)

Michele Dawson

3 years ago

The slogan ‘How can we make your day a little better’ is exactly what u receive.My heater was wintered checked at no charge, & the service rep Jeff was true to the 5 star service the company represents. Jeff was courteous, friendly, an expert in his field & walked me through the services he was providing, explaining all facets. As a senior citizen I truly appreciated his time & patience with any questions I had.Thank you Anderson Plumbing, your techs r the best!!!

Brian Murphy

10 months ago

The technician Raul who serviced our HVAC today did an excellent job and explained the results of the performance testing done on our furnace and a/c compressor.

Anthony Phillips

5 months ago

We use Anderson for ALL our plumbing and Heating needs! Service is ALWAYS outstanding! The techs are professional, friendly and clean. They treat my home like their own. The office staff is kind, caring and very accommodating. We highly recommend Anderson PH&A!!!!

Rajesh Puri

2 years ago

Worst ever customer service and plumbing knowledge. We called them for detecting a leak which had resulted in the floor flooding. The plumber came visited the house and charged us for the visit. The plumber had no clue, he could not detect the source and wrongly advised that the leak was coming from the bathroom upstairs. They charged us $365 for nothing and never send us a report. After multiple follow ups still till date no report has been given. We ended up calling another plumber who very quickly detected the leaking dishwasher at almost $100 cheaper. He also help fixed the leak and helped us with drying company and dishwasher company.I would never use Andersen Plumbing ever again and advise everyone to stay away from them.Subsequent to this review I had a very good follow up from Andersen and they have since rectified their response and have successfully resolved the matter to my satisfaction.Thank you Andersen for prompt followup.

Fast Freddie

2 years ago

I was very pleased with the Friendly, Courteous and Experience. The Technician Bernard Bonner ?explained everything to me to give myself and my wife with Peace of mind. I will share My experience with Anderson Plumbing with all of my friends and family... Great Job !!!!! ? Thanks again Frederick Ramsey Jr.

DAD Hogue

8 years ago

Always the best! Second time we have used Andersons and have been very impressed with their staff and quality of work.Made an appointment for 3- 4 days out and they called back about an hour later letting me know they had someone who could be at the house in 30 minutes.Miguel arrived and in a few minutes had determined our Water Pressure Valve needed to be replaced, which he did with the usual professionalism, that has me call them back, when we needed plumbing services.After the valve was replaced, the pressure was still down so Miguel started diagnosing the problem and determined the Water Treatment system we have was causing the problem to continue. The system on dropped the pressure, off no pressure problem.Called the Water Treatment people who will be out to fix the system, next week.Miguel, as usual with all Anderson employees, was as nice as they come. Explaining all issues involved and going the extra inches to ensure the service call was complete, from top to bottom. He even showed me the Anderson VIP Service Agreement, which we purchased along with the service provided.Having now used Anderson for 2 major purchases (Our Water Heater and now Pressure Valve) we feel very comfortable referring them to everyone with plumbing needs. Their top quality service professionals are complemented by a superior office staff!We HIGHLY recommend Anderson Plumbing Heating and Air and again want to say, THANKS!!!.

Mandy Lopez

4 months ago

Mike was awesome! Great job and really friendly.

Karen Lee

2 years ago

The technician Fernando did an outstanding job showing up in time, diagnosing the problem with the main water line to the house, and providing a workable solution and reasonable quote. He also replaced the old water pressure regulator and hose Bibb and ball on the side of the house. I am so grateful!! He finished this huge project in one day and answered all my questions thoroughly and respectfully with great patience and professionalism.

Jose Rojano

a year ago

Anderson’s HVAC Technician and installation team did an outstanding job on our new system. The Technician took the time to thoroughly go through our home to properly analyze requirements and developed 3 different options. This was a refreshing difference compared to other HVAC companies who showed up and provided estimates based on rules of thumb and the square footage of the home. This made it an easy choice to select Anderson even though we were paying a little more. The installation team showed up promptly and did a great job covering floors and working carefully to minimize dust and other debris. They also kept us informed as to what they were doing and what to expect in the next few hours. Overall, I believe Anderson provides the best value since the most important thing to consider for a long HVAC system lifespan is the quality of the installation.

Earl jepson

2 years ago

Aug 28 rPlumber was great, gave estimate $300+ to pull toilet. Did the work and found a broken flange which he didn't have.Would reschedule for Sat 29..... Sat 29 someone calls in sick, will schedule Monday fine with us. ...Mon 31 a tech arrives but says he is her to do a complementary camera inspection of our system.Never said specifically he was their to finish the job....estimate now $660+. We send him off they will reschedule us now for tues Sept 1 Agent for Andersen call us on the phone agent is finally on the way estimate ..$1,500 to finish seating our toilet had her repeat it so my wife could hear $1,500! My wife is handicapped with Parkinsons so the toilet is essential .So after 5days after pulling the toilet and the estimate doubling every time. We definitely felt we were getting burned.The job is not done we are going elsewhere!

Sabrina Franklin-Anderson

2 years ago

Michael was my Awesome tech today. He performed a through assessment of my heating system and found/solved my problems. Michael also gave me some much need education that will keep me safe. Thanks Michael for all your Great Customer Service!!!SF

Joe Berge

2 years ago

Scott is a great technician. He explained the entire water heater flush process. He also checked our faucets and drains throughout the house. He made a couple of recommendations of things we could consider for lasting value of our existing fixtures. Professional and friendly service.

Annette Goetz

a year ago

Michael Hammersky was our technician. He was very professional and did an amazing job. The seal went out on our toilet. He was on time and very efficient. Thank you merry Christmas

Philip Forgione

3 years ago

I've never used Anderson Plumbing until yesterday. My technician Josh was a plumbing maestro. I had a hard to find leak in an older home and he was able to determine exactly where it was and how to fix it in a matter of minutes. Unfortunately, he had to use a jackhammer but I feel very confident his work was done expertly and I will not have any more issues. Moreover, he was professional, present and respectful.

Adrienne Moch

a year ago

I became a member of the VIP program and had a technician at my place to check my A/C today. He was very professional and concerned with my home’s cleanliness. He did a thorough job and now I have peace of mind regarding this important part of my home.

Rebecca Simonton

4 years ago

I am super satisfied with my drain clearing service with Anderson plumbing. I liked that they call before heading over, and the plumber that came answered all the questions I had. He also cleared my drain very quickly and told me about what he found in there. I am happy I was able to use a $53 coupon for the service, and I will call them again if I need a plumber. Would recommend.

k Garcia

3 years ago

We were contacted by Anderson to let us know that our technician would be arriving shortly. Johnny was on time. He listened to our concerns and answered our questions thoroughly. He showed us a feature of our system that would have it run more efficiently and would save money on the power bill.Johnny conducted our servicing quickly and shared the results with us.He was friendly, knowledgeable, and professional. He is a great ambassador for the company.

Shelly Villalobos

4 years ago

Great customer service, representative Stephanie was super helpful and nice . Had a technician here within 4 hours , which was way earlier than expected.Technician James did an excellent job, problem fixed and he went above and beyond what we expected.Very friendly and explained everything in detail! Thanks will definitely call you guys back for future needs!

J C

9 months ago

I have been a customer for 8 years and they are an excellent company. The technicians are professional, experienced and hard working. I highly recommend Anderson!

Greg Welsh

4 years ago

So I am usually not one to write reviews …. but I just had a great experience with Anderson and their pro plumber Ron Miller so here I go.On the road while my wife deals with a plumbing fiasco long brewing under the sink. I get home and dial for help. They said most likely a night call, I was fine with that. One day turnaround great by me. Instead, they call back in an hour or so and someone is free now … yea! Plumber Ron Miller is highly recommended by me. He is our plumber now.. A pro , not a kid (sorry kids) he has experience and fixed us up, plus another issue I surprised him with. No problem. Thanks Anderson and especially Ron! Highest recommendation from a tough old guy who can't fix anything by himself!

Kent Lasater

a month ago

We replaced our heater and air conditioner and all of the ducting. Zack and Donny did an excellent job, considering the heavy rain outside when they installed AC compressor. These two guys were responsible, friendly and a joy to work with. Anderson is lucky to have great employees like them.Annual plumbing checkup: Done quickly and efficiently!

Chris Rondestvedt

2 years ago

Mario and Blake (supervisor) installed a new Trane Furnace in my home. They were on time, had the correct tools and completed the installation an hour earlier than estimated. They both were personable young men who clearly demonstrated technical skill and knowledgeI've been an Anderson Heating and Air customer for over 15 years. The quality of the installation and inspection work performed during their visits left no doubt in my mind that my family would be safe when operating the systems!

Christina Vieira

2 years ago

Very quick response, they were able to get someone out next day, they texted me to let me know he was on his way, and the service was quick an professional. My technician was Chris Espinoza, very pleasant and explained the issue and followed up with what he found when he was finished. Would highly recommend.

Lori Grone

11 months ago

Christopher did a very thorough job cleaning my bathroom drain. He was very polite and professional. It works great now!

Judith Rosenzweig

4 months ago

Diosdado was very knowledgeable and fast. Replaced water regulator outside, set pressure, replaced shut off valve. All great!

Herb Hein

a year ago

Paul Burdick, our extraordinarily skilled and informative plumber from Anderson, set us up to win with a tankless water heater that modernized our water heating system. He was a PT for our plumbing system, designing and installing everything we needed with excellent plumbing and carpentry skills. He came to replace the flap in our toilet, but ended up also installing this great system that made all our sinks and showers work so much better. There is nothing this young man could not do to seriously wow me with his knowledge, skill, positive attitude and over-the-top pleasant personality. Paul Burdick of Anderson Plumbing Heating & Air gets 6 stars in my book!-Herb Hein

Sheena Realtor

6 years ago

Kevin did a great job explaining in detail the problem with your A/C unit. He came in a timely manner from when we received the phone call of when he was expected to arrive. He was thorough with his assessment and took his time with what he recommended. We did not feel any pressure to move decide or move forward right then and there. He laid out all possible options and left reassuring us that either decision Anderson Plumbing, Heating and Air would accommodate. Thank you for great customer service!

Don Chase

2 years ago

I received a call from Anderson Plumbing, Heating & Air to advise me that I was due for my annual, no cost, service on my two heaters that Anderson had installed 4 years prior. They indicated they had a technician that could perform the service the following day.The HVAC Maintenance Technician, Haley Wegman, called the following day to say she'd be arriving within the half hour. She was on time--we're off to a good start.She inspected both of our heaters and provided an easy to follow assessment of what she'd found and done. Haley was very professional, reassuring and a pleasure to work with. Anderson has done an excellent job with recognizing the unique talents that military vets, like Haley, possess. If I were to rate my satisfaction with Anderson and Haley on a 10 point scale, they would receive an 11.

Y. Song

2 years ago

Update:Erin, Anderson's Client Relations Manager reached out via email and explained their policy of flat rate per type of the job. She offered 15% off on the water pressure regulator job and removed the charge for accessing the valve. While I recognize the effort to provide good customer care (along with multiple text, email and phone call asking for feedback) I cannot say I'm remotely happy about this flat rate charge that's 3-4 time higher than being reasonable.===========================================================Anderson Plumbing's charge is absurdly high! I had a technician come to fix a leaky waterline going into the fridge. while doing that he also found the water pressure was high and I agreed to have the water pressure regulator replaced.He had to cut a small hole on the drywall to access the pipe, which took him 30 seconds, and the charge is $323. Note this is only for cutting the hole, not including any repair work, and they will not fix the drywall afterwards. The actual repair work of replacing the water supply line's connection valve is another $323, which I'm ok with, since at least the technician spent 30 minutes on it.The most ridiculous one is the $1,485 charge for replacing the water pressure regulator. The part is $180 according to the technician, and it's a quick job taking him literally less than 10 minutes using only a plumbers plier. I found out afterwards a reasonable cost for this should be in the $300 range including the part, and feel quite bad not doing enough research and being an informed customer beforehand. I wish everyone else considering calling them have the chance to read the reviews beforehand and be aware of their practice of overcharging to an outrageous extent.I do agree that it was easy for me to make the appointment, and the technician came on time and finished the job quickly in a professional manner. But I'd not be able to recommend their services to anyone due to the extremely unreasonably high cost.

Andrea Oakes

5 years ago

I am very pleased to recommend Anderson Plumbing, Heating and Air. Everyone I have dealt with has been exceptional. The staff is very professional, efficient and friendly. My first experience was with Justin who came to service my disposal. He did an excellent job and I was confident when I later scheduled to have him replace my water heater. Justin is very skilled and knowledgeable. He has a friendly manner and is able to explain all options and answer all questions thoroughly. Justin helped me to obtain the best deal and to use the credit I received from a previous service. When my water heater was installed Justin was assisted by Bethany who was also very professional and knowledgeable. I asked Bethany lots of questions, some of which I thought might be silly, but she patiently and knowledgeably answered each one. I felt very confident in her skills especially as I watched her performing her work. Both Justin and Bethany worked to make sure everything was done perfectly. I was very impressed with the quality of their work. I am very happy with my new disposal and water heater. I can relax knowing they were installed by technicians with exceptional skills using quality products. Thank you Justin and Bethany!

Carol Singer

2 years ago

Replaced corrupted pressure regulator and aging line valves. I’ve used Anderson since 2009 and a few times I needed them within a day and they’ve always fit me in. They are always prompt, friendly, professional and do quality work. I wholeheartedly recommend them!

Olga Hays

4 years ago

Very pleasant experience with Anderson Plubming! I had an issue with my dishwasher and they were able to send an expert pretty much right away! Dylan was very professional. He diagnosed the issue and explained to me what needed to be done. Then he and his associate fixed the dishwasher within 30 minutes of not less. I would certainly use them again if needed.

scott chouinard

2 years ago

I wanted to do an update on my 5 star review. Change it to 1 star as I was charged 202 bucks to relight my water heater. I figured it was standard for the business but was shocked to learn was way overcharged. I was not present at the time. My girlfriend was and she definitely was taken advantage of. She was just happy to have hot water. Then I was given an estimate to replace a 2 year old water heater and they wanted 3300 bucks. You can get water heater for about 650 to 750 at home depot and get it installed for 200 bucks. This company really does wow with sticker price. Shocking. They did say they would apply the 202 towards install. Wow. Definitely do your research.

Donna McKee-Gallant

2 years ago

I had a water leak emergency in my house, and I am so grateful that Anderson Plumbing was able to fit me in, and very quickly, too. The first two plumbing companies I called said they were booked solid, and wouldn't even try to help. Anderson did a fast, courteous job and even gave me the senior discount! What a lifesaver they were!

J L

2 years ago

First time customer and will use again. Always saw their commercials and received flyer on specials (yes, they work). Had a leak in kitchen clean out and James came out same day. He explained the problem, gave me options and then proceeded to work. About 20 mins later work was done and price was reasonable. Wonder why I waited so long? Next time will call them first!

jbwjr54

6 months ago

Good explanation on issues that were encountered and very knowledgeable. No upselling, just gave information for any decisions that would need to made for any future work.

Thomas Lanphear

a year ago

Barzan was very friendly and professional from Anderson Plumbing. He easily explained what problems I may be having and gave me quick and easy solutions to fix them. I really appreciate the support and help. Thanks!

Susan LeBron

3 years ago

They sent workers out right away. Very impressed with their knowledge & “yes” to getting my pipes fixed same day. They also referred an excellent contractor for drying spaces & repairing drywall damage(Apex). A final call to see if I was satisfied was a plus in customer satisfaction. I would definitely call them first.

Teresa Wilson

6 months ago

Technician was very professional and informative explaining everything in detail during the furnace tune up.

Sandy Crays

6 months ago

Reggie was excellent Very professional took time to explain everything, made suggestions. Great service.

Yoga Jai Ma

a year ago

We had a clogged shower drain and I was expecting days or more to get an appointment but a plumber came right away. I was also impressed by the answering service. She was very fast, efficient and answered all our questions. Thank you!

john woodruff

4 years ago

We had a clogged drain this weekend and called several companies and only Anderson Plumbing responded and came out the same day had great pricing. The plumber that came out was very nice, clean, professional. I have already recommended them to my father in law. Great Job! The Technician Was OCTAVIO G.

Jon Beatty

3 years ago

We have had our heater and AC, as well as our water heater, serviced by Anderson for about 15 years now. Appointments are easy to make and the technicians are professional as well as congenial. Aldo just serviced our AC. We bought it from Anderson one year ago. Aldo was very tolerant of our questions throughout his visit. He also suggested items to enhance the performance of our AC. He knew his stuff!

Raymond Leyba

7 years ago

Dick Crandall was the representative that came to my house and gave me a bid, and explained to me exactly what work was going to be done. Jacob and Adrian were the installers. They were professional, knowledgeable, and very courteous. They both possess great people skills. I was given a job time estimate of 3 days, but the guys were so proficient at their job, that they finished the whole job in only 2 days. There were also 2 other great young men that came out and did the electrical work for my heating& AC upgrade, and they also re-ducted my whole system. I am completely satisfied with the job. I am 100% satisfied with the whole Anderson team effort. I would recommend this company, and their great employees to anyone.

Pattie Franklin

a year ago

I recently wrote a glowing review of my visit from Anderson Plumbing which I now regret. I was not given any paperwork, not a quote for work done, not a quote for new work, not a receipt for the nearly $1000 I paid for the work done. When I called the company, they responded quickly with email copies of all the paperwork I signed. The quote for the work done that day was $0 (zero dollars!) This is what I signed that I agreed to the work. There are laws about quotes given before work is done. I have since learned from another company we asked to give us a comparative quote that what was done should have cost half of what I paid. We were also told the AC unit was very dirty and needed to be cleaned which was not told to us by Anderson. Anderson kept pushing me to pay the 18000 for a new unit, offering 3000 in discounts. Then they did a bait and switch saying the similar unit to what I have would not fit through my gate. The unit they quoted was half a ton less than my current unit. The 2nd company said that size unit would not work well for my home. It would be too small. Our new quote for my same size unit was half the quote Anderson gave me. The technician from the 2nd company could easily lift the new unit over my fence by himself with a special lift. Because I didn't respond to Anderson quickly, I was called by someone from their office saying they would give me more discounts if I agreed to have their job done the following week. Pressure, lies, bait and switch, major over pricing. I fear now that if I had agreed to their company doing the work, it would have been a halfdone job. This is also based on the 2nd company's information. I'm sure that the first job done by Anderson a few years ago ripped me off as well. They have very friendly people who seem to be caring and knowledgeable about their jobs and they're working for a company that doesn't deserve them. They even pushed me to ask my children to get loans to pay for their overpriced job. I will never use Anderson Plumbing again and I hope this review will keep others from being harmed in this manner.

Gerry Merten

4 years ago

Ron Miller came to our house to assess and replace our leaking water heater. He was on time , professional, and friendly. He quickly removed the old water heater (under warranty) returned it with the replacement. Ron installed the replacement and explained the operation. He did an excellent job and I would highly recommend him.Satisfied customerGerry

Jennifer York

2 years ago

Mike Hamersky is my go to guy at Anderson. I always call and request him when in need for service. He was very knowledgeable and patient with all my annoying questions. He goes above and beyond a 5☆ service. He gets the job done right the first time! Most of all I feel comfortable knowing he is an HONEST guy and will not try and take advantage of me knowing I'm a single mother who knows absolutely nothing about plumbing.

Julie Prior

4 years ago

Your technician /plumber George was amazing! We were moving a tankless water heater and were so impressed with his knowledge. He was very thorough and professional. He went above and beyond to make sure everything was working properly and that the repairs met our needs. Because of him, Anderson Plumbing will be our first choice for any of our future needs.

Melanie Gannon

2 years ago

Have used them before on a clogged sink drain, this time it was the toilet. They give you plenty of time to be ready before a technician arrives. My technician Chris made quick work of the issue and was very professional the entire visit. I will choose Anderson again any time when faced with plumbing related issues.

Kathleen Hansen

4 months ago

Very organized business. Quick phone response and great follow up.

Daniel LeBlanc

4 years ago

Our technician Dylan was very knowledgeable and efficient. He got to work right away and got the job done. He gave us a detailed assessment at the end and answered our questions fully. The final bill was what I was quoted and what I felt was fair for the work. He added additional value by presenting us with coupons for discounts on Anderson services and recommended further work. I am completely satisfied and would happily recommend Dylan and Anderson.

Dennis Mason

a year ago

Technician, Fernando Garcia provided exceptional service in all aspects. He provided full disclosure of the HVAC system from the AC Tune Up and provided an honest assessment and future recommendations.

Jared Carpenter

4 years ago

Eric Weismann at Anderson Plumbing is amazing!! My entire experience with Anderson Plumbing was perfect and their office staff is right on par with the way customer service is supposed to be. This is probably the only company I have experienced in San Diego who makes the customers concerns an actual priority. Before I contacted Anderson plumbing I had spent 3 weeks working with my home warranty to get someone out to look for a hard to find water leak. That company spent 2 days trying to find it and were very unprofessional. I kicked them out and called Anderson Plumbing. Within 3 hours of calling they had a technician (Eric) at my house! An hour later, Eric was able to tell me exactly where the leak was (under the slab in the garage) and walked me through the house to show me the route of all my water pipes. Eric with Anderson gave me a quote that was roughly $2000 less than the company my home warranty provided. That other Company ended up being off on the location of the leak by about 30 feet and wanted to jack hammer the slab in my bathroom. Thank God for Eric and Anderson Plumbing and their quality leak detection equipment and skill. If you want it done right you had better call Anderson Plumbing!

James Maddalena

2 years ago

Used To service my heater. Tech seemed very knowledgeable and walked me through his process. At the end there was a pitch for a service maintenance contract and a $12K replacement of my entire HVAC system. Both of which as asked for them to send as a quote and didn’t want to commit upfront.The tech had booties but walked to and from his truck with them on so not sure they helped much. My wife needed to ask the tech to put on a new mask since his wasn’t covering his alface completely- he was nice enough to comply.Overall positive experience with a few minor bumps.

Carl Umland

3 years ago

I've had other plumbers do work for me in the past but none compare to James from Walter Anderson Plumbing . He was outstanding at cleaning out our backed up drain clog. He was courteous, knowledgeable, and went out of his way to not make a mess and informed me about everything he was doing and about W. A.'s policies. I highly recommend Walter Anderson if all of their employees are anything like James.I recommend that you look for Specials on their website to save a few $$.Thanks James and Walter Anderson.

Chelsea Kennedy

2 years ago

The guys did an amazing job. Quick, friendly, efficient, and were able to explain to me what needed repairs and attention and why. I am much happier with their service this time around and will definitely be requesting them again!

Michelle McGraw

4 years ago

Anderson Plumbing, Heating, and Air has been great for each of the services I’ve used them for- and I’ve used them for all three!Every time, the technician has arrived on time, and has been very nice, courteous, and respectful. I have never hesitated to let a single technician into my home. They seem like really nice people. Very professional.Most of the time, there’s no upsell or extras… They come in, assess, and give recommendation options based on what they see. They provide hard facts and data to support their recommendations. There’s never any pressure to do anything. As a homeowner, I appreciate that. I appreciate each technician’s honesty and integrity. They always do good work on my house- and I definitely recommend Anderson PHA!

Diego Velasquez

7 years ago

Eric A., Sal V., and Johnny C. were top notch. Very professional and courteous.They are great representatives for their company. I was particularly impressed how air conditioning installers Sal and Johnny were very careful in their work like covering our carpeting and protecting the work area. Their attitude was positive and upbeat. I would recommend Anderson to anyone because of my experience with Eric, Sal, and Johnny.

QUENTIN REDMAN

2 years ago

We have preferred service for the tankless water heater and scheduled for service today. Service technician arrive 3 1/2 hours after agreed upon time.The water pressure was checked and read 150 psi which is above the serviceable psi of 50(?). Technician quoted a price of $745!! To replace a regulator that cost less than $100?! There is an adjustment screw that reduces the psi and could have been done or at least recommended versus a $745 replacement. Extremely poor customer service after waiting for hours for technician to arrive. Not a pleased customer whatsoever. There motto of making you smile is not today rather the opposite.

John Strait

a year ago

The service man was extremely polite and helpful. He fixed my problems and is a great positive representative of Anderson plumbing. I will use them again!

Nora Taylor

2 years ago

Very prompt and courteous but the estimate was crazy high. Paid $42 for estimate that could have been given over phone and saved us both time. All we needed was a new toilet installed. The toilet was already purchased and probably would have taken 30 minutes to install. The estimate was over $700.00!!

Nichole Rines

a year ago

Anderson Plumbing is always so great from the first call to schedule an appointment to being timely and responsive. Mike our technician was on time, very communicative and went above and beyond for us.

christina garrison

5 years ago

Good evening - just wanted to say that my husband and I are happy with the service we received for our tech Bryan Olson. He was very good at explaining the problem with our a/c unit and gave us two quotes for repairs. He took his time to make sure that everything was working correctly and again explained everything that was done to repair the unit.

Tillman Family

8 years ago

We have been very happy with all the work that was done in our home by Anderson Plumbing. We highly recommend them. All The technicians are professional and friendly and do an excellent job. William did an excellent job making sure we weresatisfied and Brandi did a great job scheduling everyone to come to our house in a timely manner. Thanks to all of you!

Yvonne Vasquez

a month ago

The technician was so friendly and helpful in servicing my split system. He is a true asset to the company.

Linda Ford

4 years ago

We were very pleased with the prompt and exceptional Customer Service we received from Anderson Plumbing, Heating & Air. Being that it was a busy Saturday; they still managed to fit us into their schedule on short notice.From the moment we spoke to the technician Michael Probst; he was very friendly and willing to answer all of our questions without rushing us off the phone. He arrived at our home in the time frame he said he would be here.I would highly recommend this company to anyone.

David Thomas Mejia

11 months ago

Josue was professional knowledgeable clean and fast. I manage many properties and deal with a lot of plumbers. This guy was top shelf. Great job guys!

joyce button

4 years ago

The two young men who came to work on my drains were very professional and did a quick job while still fixing the issues. James, who was so knowledgeable explained everything he did and what would need to be done in the future. I'm pleased to recommend Anderson's and to keep them as my family provider

Steve T

5 years ago

Eric was professional, friendly and knowledgeable. He proposed several solutions to the project I was considering and explained everything. Once I picked my option he worked quickly and did a great job with the install. I would definitely call Anderson again in the future.

Diane Miller

5 years ago

The repair team was courteous and knew what to do. I appreciated that
they explained everything as they went along, even showed me before and after pictures. Katy is an excellent technician, and takes the time to be sure you understand what they are doing. I highly recommend this team!

Bethany Foster

5 years ago

From the initial scheduling of our maintenance appointment, to the prompt arrival of our technician Donald, and the thorough and detailed inspection and report he performed, the visit was superb. I am thankful to have found a company who provides excellent, customer oriented service in an honest and professional way. We will definitely be calling Anderson and their wonderful team with all of our plumbing, heating, and AC needs!

Stephen Finn

4 years ago

James was great! He and his partner got both drains cleared within an hour, they extended a special offer to me, and got everything working quickly, easily, and with a smile. Great guys! Hopefully I won't need to call again, but if I do, I'll call these guys.

Lena Sagisi

2 years ago

First, Justin, was amazing! Second, so grateful your company and Justin were able to schedule me so quickly and make my home whole again in a day! I’ve already referred your company to a coworker fir a replacement quote, Brooke Wright. I pkan on letting my neighbors know as well since we all moved into our new construction homes at the same time. You definitely wowed me! Happy holidays!

D Brunette

a year ago

The office sent a texts to keep us updated, Chris arrived on time, he was very polite, Chris took care of the slow drain immediately and checked the other drains to ensure they were draining normal. Very Happy with his service, 10 Stars Service Chris !!

Keri M

4 years ago

Our tech Mr Johnny came to our home on time to perform our yearly VIP check up on our thoroughly happy unit we purchased 2 years ago. He gave us recommended ideas on how to better improve our use and up keep in maintaining our flow of air to last forever. At this time we chose not to purchase more filters but we may do this online at a later time. He has come to our home 2 times and i hope he can come again when we do our next system check up. Mr Johnny still knows how to give customer service and we really appreciate it. Thank you!

Ahmet T. Kuru

a year ago

Anderson Plumbing’s Loren Danielson was great. He was kind and truly professional. He solved my plumbing problem by using multiple methods.

Judy Champ

9 months ago

Art was wonderful. So nice and fixed our shower problem quickly. We would use him again in a heartbeat.

Fernando Perez

2 years ago

First off, our technician that showed Josue was not only the most professional, but also timely plumber I’ve used in a while. He was incredibly courteous and mindful of our very expensive tile throughout the bathroom where he had to unclog a drain.I can’t speak so much about the company as I’d like to comment on how amazing our technician Josue was. If we could give six stars we would, Andersen is fortunate to have someone like this on their team.

Kim Berry

4 years ago

Amazing service, our technician Andy was the best most respectful person we’ve had in our home. The other company who was at our house yesterday was out for a buck, but Andy took time to explain what was going on, was conservative with a treatment plan and went above and beyond what was required of him. As a small business owner, I understand the power of a good experience, and I will be telling EVERY SINGLE PERSON, business owner, friend and acquaintance about how wonderful of a company Anderson is. I am truly blown away by the service. Andy needs a raise, bonus and vacation. He is a gem you have working for you. A true gentleman and an honest tradesperson—qualities that are as rare as a diamond.

Warren Arakawa

11 months ago

Kristina was very professional knowledgeable. Explained everything along the way. Would highly recommend her for any plumbing issues.

Terry Meisenbach

a year ago

Cole came and serviced our AC unit. He did an outstanding job. He explained everything he found and we discussed options for minor repairs. When he left we felt he had given us excellent service!!!

Jeanine Wightman

2 months ago

The guys were great very friendly and quick

William Laker

9 years ago

Have used Anderson Plumbing before and was very satisfied with the service. I was actually thinking I was lucky with the serviceman who came out before, so when our water heater quit working AGAIN, I called the office and requested the same tech. we had as he was familiar with our unit. This was about 4pm. The office took the call and she said she would call him and see what his availability was. She called back in about 10 minutes and said he wasn't available but she could have another tech. named Brooks come out between 4:30 & 5:00. He showed up @ 4:30. He confirmed for me that the unit was toast and recommend replacement with a different unit (saving us about $1,100). He had another unit right on his truck. He got to work and actually finished ( in the dark ) about 7:00 pm. I was very impressed !! If we follow through with out plans to remodel our kitchen next year, I will not hesitate to call Anderson out to do the plumbing work. It's often hard to find good service people and when you do, you hang onto them. I would never hesitate to recommend Anderson to anyone, including family and friends. Thank you Anderson!

Edwin Hopkins

4 years ago

Victor helped us choose the right water heater for our needs. He then installed the heater making sure we understood what was being done. He was very professional and helpful. We would definitely would use Anderson again and would recommend them to anyone needing help.Nov. 9, 2018 Had blockage in main line. Mike had it cleared in no time at all.Anderson is the best company in San Diego County. I would not use any other. Five stars to Anderson

Karen Migliori

3 years ago

I have had an outstanding experience having Anderson's plumbing do my central air conditioning.The men, Jason, Mario, Peter and electrician, Christian were hard working, respectful group of workers! Jason was an excellent supervisor. They cleaned up and left my house better than when they came.I couldn't have asked for a less stressful project in my home. JOB WELL DONE!!Karen Migliori

Kurt Peacock

4 months ago

The Josue was prompt, professional and very nice. So was the price

Alice Smith

7 years ago

I had my VIP AC service done a few days ago. The technician was very nice and respectful. After he had left, I noticed a strange hum coming from the vent. I called Anderson the following day and reported the hum. They came out today and discovered that it was the type of filter that was installed. It wasn't the type I had used in the past, so it was making a different noise. He replaced the filter and the strange hum disappeared. The technician apologized for the unpleasant noise, even though it was not due to an error on his part. Anderson really appreciates my business and I am very happy with their service. The VIP service is great.

Dania Garcia

a year ago

This is such a dishonest company with disorganized management. They will not take care of their employees and will not properly train their apprentices or assistants. You know who you are and you know what you did. Shame on this company for ruining people’s lives. They make all kinds of big promises but throw you away once they’ve sucked you dry out of money and time. Anderson Plumbing should focus on making amends to the lives they’ve destroyed.

Antonio Cairo

4 years ago

Wow! I’m blown away by the stellar service James B. provided my family today. Hands down the best plumbing technician I’ve had the pleasure of meeting in a lifetime. I was expecting the typical average experience most if not all plumbing technicians provide a homeowner. I had a plumbing service technician stop by to fix a clogged kitchen sink two days ago and nothing was fixed and I was quoted over $500 to resolve the problem. I proceeded on calling Anderson plumbing and that decision was a game changer. James B came to my home today and provided amazing service, walked me through the entire unclogging process and was able to unclog my kitchen sink in less than 30 minutes. Anderson has a customer for life because of this and we are incredibly greatful for James going above and beyond to exceed our expectations. If you’re looking for the best plumbing technician in San Diego, request James B- He won’t let you down and will WOW you in no time! ?

Bobbi Weaver

2 months ago

Very prompt & courteous service. Gave me some info on upgrading

dzbudz4u

5 years ago

George, my technician, provided outstanding service during the service call on 12/6/17. He was prompt and courteous. He was neat, clean and his uniform presented the company well. He was proficient at his job, ensured to maintain cleanliness at the work site, and took care to protect my floors and home from any damage. He thoroughly explained what the problem was and the repairs he was making. He offered good tips on dealing with the water issues in San Diego. He thoroughly deserves the 5-star rating. Thanks George.

Troy N

5 years ago

Larry was courteous and professional and educational when teaching my how to clean/maintain my own plumbing needs if I choose to.Because of his expertise, we tried to actually find more work for him to fix to get his opinion on other issues, besides my initial dishwasher drainage problem.I am very grateful for his work , and he actually saved me a lot of time.

John Arguello

9 months ago

Kristina Was Awesome! We Are pleasantly Suprised By The Efficiency In Her Service!! Took Care Of Our Problem Happy Homeowner::;;;

Martha Kaplan

a year ago

Technician was very pleasant competent and friendly. Completed work quickly. Not pushy. I would be very happy to have him come back

A Sinha

4 years ago

Ken, the service representative, was very knowledgeable and friendly. He clearly explained the various options for repairing/replacing our water heater so that we could make a informed decision. I was very happy with the work done by Anderson Plumbing.

Joyce Kapsal

a year ago

Daniel performed the service on my A/C. He was personable, very knowledgeable about my system, efficient in performing the maintenance, and most importantly, was able to explain in layman's terms the maintenance he performed and the status/condition of my system. Thank you Daniel!

Bartlett Dickson

4 years ago

Anderson did recent work for us. Justin was our plumber and he did a fantastic job. He was courteous and explained all he was doing. We had a big job and he was here more than one day. I would recommend them highly.

Justin Scott

a year ago

I’ve had Anderson come out a handful of times and they’ve only charged me twice. The customer service is amazing, the workers are professional and extremely knowledgeable, they work quickly, cleanly and stand behind their work.I don’t know why you’d choose any other plumbing service. This is as good as it gets.

Gilbert Bonete

5 years ago

Bryan Olson - Very prompt, professional. Arrived in my place and find out the problem right away. Corrected and double check my AC system and ensured that the whole system is working properly. My AC is up and running and enjoying the cool house during this hot weather. Entire customer service was Superb and they was able to accommodate my service call in a few hour. Not next business day. Thank you Anderson Plumbing Heating and Air. Bryan is a keeper????

Gabriela Huntsman

4 years ago

Katy was my technician and she was very professional, knowledgeable and kind! I felt like she truly cared about my ac problem and provided me with several choices. Katy made sure I understood the options and I did not feel pressured towards one over the others. I decided to go the repair route as it better suited my budget. I decided to wait a few days before writing this to ensure I was completely satisfied and I can without a doubt say that I am!! Katy was a pleasure and I will definitely be using Andersen in the future and requesting Katy! She is a great asset to the company and I will be recommending her to my friends and family!!

Richard Gord

2 years ago

Re pipe of the gas system in my mobile home.Drew, the technician did a great job replacing my old gas piping, risers and shutoffs.The furnace, water heater are performing well.The stove is not working at this time. I’m not sure what happened there?Thank You Drew!

David Smith

a year ago

Anderson technician Louis was friendly efficient and informative about maintaining our whole house furnace, and relating the condition of the unit following a thorough tuneup.

Jeremy Stewart

7 years ago

I called Anderson to inquire about completely replacing my HVAC system in my home. When I scheduled the appointment I was assured someone would be at my home at a specific time, and that person would contact me the day of the appointment to confirm. On the day of my appointment, I never received a phone call, and even at the time of my appointment no one showed up. 20 minutes after when my appointment was going to be I had to contact Anderson to find out what happened. The operator for Anderson said yes I see you at an appointment set for a specific time, let me see where our person is then I was told they will be there in 15 minutes. Well 25 minutes later and still no show, so I had to contact Anderson again. This time the operator started out giving me attitude saying you don't understand, we don't set specific times for appointments, we give time frames. I was then placed on hold for about 10 minutes while the operator called the person to see where they were. When the operator returned they said Our man is at your front door right now. I about snapped because I was standing out front of my house waiting and saw nobody. I wonder how a company that says they have great customer service can treat someone like this who isn't even their customer, and is looking to them to become their customer. If a company is this unprofessional, rude and disrespectful I would not want them doing any business with me, let alone in my house.

David Von Behren

6 years ago

Dave Grollman installed a new kitchen faucet for us. He was very knowledgeable about the faucet we had selected and took time to explain the various options we had as far as positioning the operating handle. Great job. Very friendly guy and we would be pleased to have him back next time we have a plumbing need.

Rindi Cullen-Martin

9 years ago

From the initial phone call, which made me smile, to last hand shake, working with Anderson Plumbing Heating and Air was great! Alex arrived, assessed the situation and clearly explained all of my options. He was clear and answered all of my questions, and I ask a lot of questions. He quickly took care of the necessary repairs and made sure I was in great shape before leaving. I am incredibly happy with their honesty and way of doing business. Thank you Alex and thank you Anderson Plumbing Heating and Air!

Eric Unruh

3 weeks ago

Josh the tech very friendly, knowledgeable, and professional.

Samantha Corbin

2 years ago

I wish I could give Jacob and Humberto 10 stars instead of five! I had a gigantic hot water leak in the slab of my home and called Anderson Plumbing to check it out. After hearing a wide range of repair options and learning about the benefits of repiping the water system through the attic (no future slab leaks and no tearing up the floor!), I decide to go for the whole home repipe. Jacob and Humberto started work the next morning and completed the pipe fitting within three days. I was blown away by the quality, speed, accuracy and cleanliness of their work. They communicated well with me, each other, and their main office so there were zero hiccups. A huge bonus was that we had running, cold water and at least one restroom available at all times, until the last three hours when the system changed from old pipes to new. A VERY well ran project and professional company from start to finish! Please don’t hesitate to call Anderson...or have your home repiped by them!

James Burns

4 years ago

Johnny c.. is the best technician I have ever had on my heater and A/C. He is very knowledgeable and explains everything in detail. Takes the time to answer all questions completely and honestly. He worked on my A/C and furnace and treated it like it was own. Every time I get service I'm going to request John. He is true professional from his work ethic to appearance. I also had Anderson plumbing do my water heater replacement and no difference. This company is the best.

Candace Conradi

2 years ago

We love Anderson’s. They hold to their word and honor their work, always keeping the customer’s needs and well-being in mind. I trust them and will continue to use them as service providers for as long as we live in our home.

Diana Law

2 years ago

James Partridge was our techician. James was able to survey our situation, listen to our worries, and then went to work and found our problem. We had a slow leak in our wall that was from our toilet which caused considerable damage. This was caused from an angle stop that had failed. James recomended that he check all the angle stops in the house and upon his findings, we needed 6 to be replaced and in our washer & dryer area, we had a gas line that was not capped. Wow, who knew. James repaired everything with professionalism and efficiency. James was helpful in calling a restoration tech to come in and also an environmental tech to help with the process. I was so relieved to know the leak was found and fixed and now on our way to restore & repair phase. Thank you Anderson Plumbing for having James. He was the right person for our job. In closing, after James finished with everything he made sure to ask us if we had any other questions or concerns. That was very appreciated when you are trying to handle a stressful situation.Well done James and so glad we got to meet you.

Sean Fields

5 years ago

Bernard arrived on time. He is well mannered and professional. He was informative and gave options. My best option was to have him do the job. It was done in a timely manner. I am impressed by the quality of his work. This company and Bernard have my wholehearted recommendation.

Kaelin Schickedanz

2 years ago

I called on a Friday night after we showed our condo all day and came home to find the thermostat off and not responding to the usual reset circuit breaker, etc. Joselito was out to our house quickly and had the electrical issue fixed in less than an hour. The cost was very reasonable and the service was excellent.

james black

2 years ago

Representative was very knowledgable and helpful doing maintenance on our water heater. We were impressed but are obtaining other bids before replacing our water heater. Thanks.

Kyle Coughlin

4 years ago

Kevin was my HVAC technician and was outstanding! He was able to check each and every item of my heating and cooling system with ease! His professional knowledge was incredible. I highly recommend Anderson to all my family and friends!

Marie M

7 years ago

I called Anderson Plumbing to repair a bathroom sink drain that was leaking. I also had several small plumbing related jobs that I really did not want to do myself so I decided to have them perform this work in addition to the repair. I had never contacted a plumbing service before and decided on Anderson Plumbing because they have been in business for so long and had a great rating with the BBB. I can honestly say that it was a pleasure working with this company. The phone representatives are polite and courteous. The technician showed up on time, treated my home with care, and conducted himself in a professional manner. The visit started with a walk through and discussion about the work to be performed, some Q&A, full disclosure of the charges (the forms they use are very detailed), and lastly a time estimate to complete the work. The plumber, Reggie, did a wonderful job. When he finished we performed another walk-through to review the repairs. He answered all of my questions and provided some helpful tips. I would definitely use this company again.

Angelita Henshaw

2 months ago

Routine hot water heater maintenance flush & overall household faucets & drains inspection.

Ian Hollingsworth

4 years ago

I am very impressed by your responsiveness and communication. Anderson had Michael come up quite soon after we called, sent a notice of his arrival with his picture (a great safety technique), and his work was clearly professional. He knew what he was doing, was clear about the issues found, and well informed as to our options.Thank you!

Chris Mirendil

7 years ago

I bought and installed a new toilet from Anderson. The service technician was professional, patient, courteous, and really, really nice. During installation, he discovered the previous toilet was installed incorrectly and rather than leaving it as-is, he informed me and fixed everything before installing the new toilet. Even gave me good carpentry advice, in addition to good plumbing advice! Will be getting a call from me in the future for any plumbing jobs.

Bill Hoffman

5 years ago

We called Anderson Plumbing because we had a slab leak. Erik Egerstrom, the plumbing technician came out in a timely manner. He spent a lot of time looking for the leak and explaining everything to us. He recommended that we call a leak detection company, which we did. He followed up with us, and came out to give us a quote on repair. He worked with us on pricing and was very professional and honest about what we needed and didn't need. When he came to do the work, he and his apprentice got here at 9:30 AM and worked until 10:30 PM because he wanted to make sure we had water for the weekend. He then followed up after the weekend and finished the rest of the work. Erik was professional, very knowledgeable and best of all honest!! The drywaller and office staff were wonderful as well. Thank you Anderson!!

Grant Price

4 years ago

Plumbing problems are never good, but weekends seem to be when they happen to us. We were concerned that we might have had to wait for hours for someone to come, but that wasn't the case.James arrived in less than an hour after we called Anderson Plumbing, Heating and Air. He listened carefully when we described our situation, and promptly diagnosed the problem. He got to work and in no time at all cleared the drain and everything was back to normal.James took care to make sure no dirty water spilled anywhere and he described everything he was doing and why. It was like getting a mini-plumbing lesson as a bonus. He cares about his work and it shows. He is simply the best.We can't recommend Anderson Plumbing, Heating and Air enough. When we had air conditioning work done previously, we joined their VIP program which we also recommend.

D S

2 years ago

Matthew Stanion was so professional! I met him outside to let him know I had a sleeping baby inside and from that moment on he went the extra mile to be super quiet. Anderson always does a great job but it was Matthew’s extra effort that will keep me as a loyal customer. Thanks.-DwayneMedical Professional/Satisfied Customer

Peter Miller

4 years ago

Anderson plumbing was great. Dylan was my tech and he was informative, experienced, and well spoken. He was able to fix my issue and explain potential issues possibly down the road only for me to prepare. Really good work.

Carol Emler

7 years ago

I purchased an Angie's list deal for a tune-up on my HVAC system from Anderson Plumbing, Heating and Air. My initial phone contact was very personable. I made an appointment about three weeks in the future, Anderson remembered the appointment, communicated with me on my appointment day twice to keep me informed as to the progress of the technician's schedule. Evans (Anderson's technician) arrived well within the time designated. Evans was great, he is a most polite, considerate competent person. He took the time to walk me thru what he was going to do and how long it would take before he even started. He welcomed me to stay with him as he worked on our unit and explained every task, every reading, every result as he completed them. He took his time and was patient with both his work and my questions. In the end, he cleaned both the indoor unit and the outdoor fan/heat pump unit as well.Evans wrote up a detailed report and reviewed the details with me. He gave me a run down about the company and the maintenance agreements available to me. I must say, he puts a great face on Anderson Plumbing, Heating and Air. It is clear that he highly regards the integrity and quality of the company as well as his own work. He left me feeling confident in the trustworthiness of the company. He was not heavy handed in selling the service agreements and happily let me retain copies to review at my leisure. Anderson's customer service both in the office and in the field has convinced me to take advantage of a service agreement. A really top notch experience all around.

Lynda Barbour

4 years ago

I have had two remarkably excellent experiences with Anderson Plumbing. Both were large jobs requiring experience, knowledge, and skill to perform. I can report that both jobs were performed with professionalism and at a reasonable price. I am quite satisfied and recommend Anderson to anyone needing small or large plumbing problems resolved.Michael

Jonathan Greer

5 years ago

I called Anderson regarding a clogged kitchen sink. A tech was available the next day, and came out at a time that worked well for me.
Dylan was the tech, and did a great job. He was knowledgeable and friendly. I’m very impressed, and couldn’t have asked for a better experience.

Rick Basinger

7 years ago

I had two a slow running drains a couple days ago. Worst was the kitchen drain. This particular drain has to be cleared every couple years. When I called, I expected to wait a few days for an appointment, but they found me an available technician for that afternoon. When Jim got here, he went right to work trying to clear the blockage through the trap outside under the kitchen window. Unfortunately, he was unable to clear the block, and called an set up an appointment for a camera inspection to discover the source of the blockage. That technician should be here this morning. He was able to quickly unclog the drain in the bathtub. Jim was friendly, yet professional, He let me know exactly what he was doing. I recommend Anderson PH&A to everybody. I have been using them for quite a few years, and they also do my Heat and AC maintenance.

David Pinchetti

2 months ago

Great service and quick, would use again as the service was excellent!

Kathy McDowell

7 years ago

We had a slow draining kitchen sink. I hesitated calling a contractor, as many times in the past, we have had issues with calls not being returned. This was certainly not the case with Anderson Plumbing. I requested an appointment online, they called me shortly, and our appointment was set for that afternoon. Larry called and said they could come earlier, which worked out great! We also received an email with pictures of the technicians and said they were on their way. We received a complete explanation of the work before they began and upon completing the job, Jimmy explained their findings and that our issue had been resolved. Job well done!!! I will never hesitate to call Anderson Plumbing if we ever have any plumbing issues in the future. Thank you Larry & Jimmy!

Liz Schall

11 months ago

Really fast customer service, a repairman was out the same day. He was knowledgeable and even though the repair was on an appliance, he told us where to go and what parts were needed.

Robert Smith

6 years ago

Dave Grollman was very professional and friendly. He know his jobs and performed them with excellence. he explained everything that was done and he helped with showing me about other work that needed to be scheduled. I am very pleased and satisfied with his work. I recommend him to others, Thank you for sending him to do my work.

Cathy Sparks

5 years ago

When my sixty year old cast iron pipes needed to be replaced a friend recommended Anderson Plumbing. I called them and Ricardo came out and looked at it. He explained what the problem was, what my options were and gave me an estimate. He was informative and professional. I decided to use their company. They were able to start the work in a couple of days,. Ruben and Michael were here every day on time and I have rarely seen men work so hard. In 100 degree heat. They had to dig up part of the slab in the garage, part of a sidewalk, my kitchen wall and big holes in my front lawn. Every night when they left everything was safe and tidy and put away, they were friendly and personable and knew what they were about. When the job was finished, everything had been restored, they even cut sod out of my lawn and replaced it perfectly. Ricardo made sure all was going well, which it was. They were respectful of me and my property, put up with my yappy little dog and all in all did an excellent job. I wholeheartedly recommend them and won't use anyone else. Top notch company!!

May Salih

2 years ago

I was really wowed , Ken was so kind, helpful, professional, informative. Knowledgeable and went above and beyond to fix and repair,He repaired a shower diverter that the original contractor i hired messed up. He was so respectful and didn't wanna step in the shower to keep it cleanThen I asked to replace a kitchen faucet so he took care of it although he had to cut the rusty part and also fixed all the plumbing mistakes originally was made by some bad plumer, that eventually ended in my dishwasher working again after I was about to buy a new one.I can't say enough about Ken, he cared about my house like its his

Tyler Eyrich

4 years ago

I can't say enough about how wonderful this company is! We had been calling at least 15 places to deal with our issue. They came same day, were reasonably priced and Ken was magnificent! Courteous, professional, knowledgeable and one of the greatest service people we have ever dealt with! In this day and age, this type of service is exceptional rare! Much appreciated and would definitely recommend and use again in the future!!

Lori Wheet

2 years ago

Eduardo and his team took care of removing and replacing an old gas line that had corroded under our house. They explained everything they were doing, and we immediately felt confidence in them. When they left, everything was tidy. They were truly professional, and we felt they respected our house while working here. Thank you!

Jeanne MacLaren

2 years ago

Micheal was very nice and checked all areas for a leak. He didn’t locate the leak in my toilet and referred me to advanced detection who found the toilet valve was leaking. I think Anderson should have found and repaired the leak before I had to pay $240 to have the tank cover lifted to reveal the slow leak. Now I have to pay for another visit by Anderson to make the repairs. This is an expensive mistake by Anderson

Sarah Harper

4 years ago

Justin did a great job fixing the broken water heater and also dealing with the high water pressure issue. He was patient with our landlord and took the time to fix the much needed repairs. Glad to have everything up to date and Anderson was able to respond to our issue so quickly and effectively.

Gina Le

4 years ago

We called Anderson because our water filter system was leaking, we thought it was the seal. Ken found out it was our water pressure regulator and even he didn't have the part, he went back to his warehouse to get one and come back within 30 minutes to complete the work for us. We don't have to wait another day or have to make another appointment. He checked our water heater regulator timer and showed me how to set it as well. He provides us an exceptional service.

Lori Walker

4 years ago

The plumber was on time and completed our mainline drain cleaning in a timely manner. He was very pleasant and provided tips on how to avoid clogs in the future. It was our first time using Anderson and will recommend them to family and friends.

Mona Villa

5 years ago

7/11/17 After contacting Anderson Plumbing, Heating & Air, explaining I set an appointment for service with the air conditioner. CJ and Meghan sent two techs to began the installation . Jacob B. and Adrian R. came out and worked as quickly as possible in the 105 degree heat! These two very hardworking techs were very courteous and quite knowledgeable.Additionally, I admired their outstanding Customer Service. On the second day they brought two portable air conditioners for me to use until the installation was complete.These two men are an asset to Anderson Heating & Air. I am very happy with the service and will definitely recommend this company to anyone.

KUYA MANNY

2 years ago

I called to avail their promotion for mini split tune up. Joe was the technician who came to perform the job. He did a thorough inspection of my unit to make sure my filters are clean, the coils are producing much needed cold air, pressure is ok. Keep up the excellent job Joe. He is also very respectful and friendly.

Melissa Kagnoff

a month ago

Angel and RJ were hardworking, pleasant, conscientious.

Val Eckard

2 years ago

Terrible. Had a guy out on July 6 to look at our shower faucet/fixture for repair. He disassembled and took the parts to try and find new ones, saying he would be in touch in a couple of days. Crickets.We called 3 times and were told the technician would get back with us soon. More crickets.Called again and were told that technician had a family emergency and would be in touch when he returned. More crickets.Called today, July 31, and was told the technician quit. He still has our fixture, which I can not now repair as they are an uncommon brand and hard to find. We have not been able to use the bathroom shower/tub for almost a month. The manager is going to look into it and was supposed to call me today or tomorrow.Unbelievably unprofessional for the nobody wows clients like we do company.

Dan Hattler

11 months ago

Lincoln was professional and courteous. He removed and installed a kitchen sink and repaired a clogged dishwasher line and fixed a minor problem with our garage disposal.

Roxanne Smith

a year ago

Matthew was our technician to do a heater check. He explained what he was going to do and gave us his report on heater and filter. Very nice, friendly. Answered all of our Q’s.

Alan Schroen

a year ago

Donny was courteous and professional. He let us know everything that needed to be done and provided the estimate before he started. He was quick, efficient and on his way.

Sarah Appleman

2 years ago

I was frazzled when my brand new laundry machine began leaking. After the Maytag people came and stated I required a plumber I frantically began calling all the local plumbers. Anderson Plumbing answered quickly, made sure I would get a quick time frame, fixed the issue and made sure I was satisfied! I will be utilizing their company again!

Ellis Pargo Jr

a year ago

This company is extremely overpriced and should be investigated for price gouging. They came to my home and said I had a refrigerate leak could tell me where or even what level my refrigerant was at , but wanted over a thousand dollars to add a little refrigerant plus a dye. this would not fix the problem just see if I had a leak , the Salesman not a technician Mike Probst said for the above mention service it would be $ 1000 stay away from this crooks.

cara converse

a year ago

Jacob was absolutely lovely and professional. On time, explained everything, including various options. Will definitely recommend this company to friends and will use again if needed.

John Sorahan

7 years ago

It was a very nice experience with Anderson Plumbing, Heating and Air. Our water heater was leaking and upon calling Anderson Plumbing, Heating and Air - Julie answered the call and was extremely nice and helpful. She took the information and informed me that a Service Technician would be calling within the next 4 hours prior to coming out that afternoon. Within 10 to 15 minutes, I received another call back indicating a Service Technician would be able to make it out within 1/2 hour to 1 hour. Ruben Reyes arrived within the hour - extremely fast service. He promptly reviewed the situation and provided the options for replacing the water heater. He was able to replace the water heater that same afternoon. In addition, to replacing the water heater he provided additional great customer service by looking at our water filtration system that was installed by Anderson Plumbing, Heating and Air 5 years ago and it checked out ok. Ruben even added additional piping outside where the water filtration system drains so it would go further away from the house and actually water more of the outside bushes when it does drain. Great for us and the area especially with the local water issues. Thank you again to a Great Staff at Anderson Plumbing, Heating and Air - keep up the good work.

Patrick McCormick

4 years ago

Justin replaced our water heater. His work ethic was remarkable, and he worked straight through without a break until the job was done. He was extremely pleasant and enjoyable to talk with. His work was thoroughly professional and careful, and the finished installation looks perfect. I would be happy to have him perform any plumbing job in my home.

jose maza

5 years ago

We had our annual furnace inspection done by Eduardo A from Anderson. His service, attention to detail, and patience were exceptional. He put shoe covers on his feet before entering the house, answered all questions asked of him regarding specs on the furnace. He was polite, professional and his work ethic is commendable. Excellent decision in hiring him, continue the great work.

Joao da Silva

5 years ago

Outstanding customer service!!! Dave Grollman was right on time! Professional from the start to the finish. Did the work as promised, and did an outstanding job! At a great price too!!! Did a free inspection for me with one of the bathroom fixtures. Made excellent reccomendation's and replaced a leaky shut off valve under the kitchen sink free of charge! He brought me up to speed on some of the services offered by Anderson for A.C. and Duct inspections. Looking at A.C., and Anderson is in the lead at the moment.!!

Anne Doyle

a year ago

Matthew was delightful! Completely professional, competent, knowledgeable and efficient. Lesson learned? Anderson is and always has been the best. Thanks for being so great!

Ken Kec

8 years ago

I have needed several repairs to my heating and air conditioning and have used Anderson Plumbing Heating and Air services. Each time I was treated as a valuable customer by the office staff and field technicians. One call was a simple reset of an indicator on the furnace and resulted in no charge. Another call resulted in a minor repair. While both technicians were here they did a thorough check of my HVAC systems as part of the normal service call. I am very happy with the service and interaction with this company. Keep up the great work.

Alice Bell

4 years ago

Technicians name was James. He came out to the house very quickly. Took him about half an hour to get here and another half an hour to complete the job. Within an hour everything was all done. Very polite and courteous service. Absolutely recommend to everyone, thank you James!

Katherine Dykes

2 years ago

Both technicians Ismael and Peter were very professional on time very informative very courteous and very knowledgeable of the job I would highly recommend both of them and I had a choice between three plumbing and heating companies and I thought I had already made my first choice but after I met with Debbie who also was very informative and professional.i was so impressed i decided to go with Anderson heating and plumbing to install a New Heater and A/C unit. It was the BEST CHOICE!!

Graham Walley

4 years ago

So, our central house air conditioning packed up yesterday. We were very keen to have it repaired quickly so we used homeadvisor to find local contractors. Anderson arrived about 3:10 today and prepared a quote of $1811 to replace an $18 capacitor!!! Scandalous, egregious or what? We found a local contractor (Air Time) shortly afterwards, they arrived within less than two hours of our first contact, repaired the system in 10 minutes, and for less than 10% of the price i.e. $180. They (Air Time) were amazing. If you care about your money, do yourself a favor and call someone else.

John Berry

a year ago

Donny was pleasant, professional, and respectful. Really appreciate the work he did. I use Anderson Plumbing for all my plumbing needs and will continue to do so.

keyn foreign YT (NeeNee T)

8 months ago

They charge me 212 dollars just to light my pilot
Took him 5 minutes. Overpriced ~Jenise Torbert.

joel mahood

2 years ago

My technician, Bryan Powers, serviced my hvac system for its annual tune-up. Bryan was on time, professional, and knowledgeable about the job on hand. Mr. powers also recommended additional services to prolong the life of my heating/air system. I am very satisfied with selecting Anderson Pluming Heating & Air and will continue doing business with them in the future.Joel Mahood

Melinda Speck

2 years ago

Our pilot light went out and wouldn’t re-light. Ken, our technician, solved our problem quickly. He was helpful, and jovial, a plus these days! He was also wonderful to my dogs. An extra bonus. I would recommend him highly.

George Rivera

2 months ago

Austin came to look at our toilets and one of the toilets that water flow is weak preventing the toilet to flush.

Gene L

2 years ago

Jamar did a fantastic job. Very knowledgeable, skilled, and polite. Jamar explained everything to me with potential options so could make a decision on the course of action to replace the water heater. He let me know the steps he would take to do the job and did exactly that. Well done Jamar. Thank you.

Ray Aquino

9 years ago

A++ experience. I had pipe start to leak about 1 month ago. Called Anderson Plumbing and they were able to get someone out to my house quickly. Chris B. fixed the leak and then recommended a whole home filter system to prevent future leaks. I called this week to have the system installed and they still honored the quote given to me from a month ago. Chris came back out to my home and installed the system in a timely and professional manner. The work was top notch. I am very pleased with the whole experience. Recommend Highly!!!

judy ellison

5 years ago

Our water heater was old & leaking badly. We called Anderson & had an appointment set for the next day. Our technician, Chris B., went right to work & had the job done quickly, even though the outside temperature was 100 +. He was very professional & friendly. We couldn't of had a better experience. Thanks Chris for all your hard work ?

Lori Bridges

2 years ago

Christopher was great! He is very cordial and explains everything. He wore booties over his shoes and put booties on the wheels of the snake prior to entering my home. I honestly have never had this great of an experience !

Shahid Ansari

a year ago

The price was $520 for labor for simply changing a outside valve -- a total of 15-20 minutes of work! They charged me $63 for drain cleaning -- also a 15-20 minutes of work! I am disappointed at the disparity in the prices between the two items even adjusting for the higher skill level person working on the valve!

Phyllis Corkill

8 years ago

Excellent job. Thank you, Ruben. Would have no other plumbing & heating company do installations or repair work for us. The technicians are very knowledgeable, efficient, and professional. We had our AC/heating unit installed last year and very happy with the job. Today it is a plumbing issue which has been resolved. Next will be a replacement for our electric hot water heater. Thank you Anderson Plumbing Heating and Air!!

Jerilyn Canfield

2 years ago

Eduardo and Jake were excellent!! It was emergency call and they arrived same day as promised. They took care of the perceived water leak underneath the mobile home. Identified what was going on and supplied photos on the status of all the piping. Much appreciated and both gentlemen were ver professional!

Gretchen Burger

4 years ago

Anderson's Plumbing, Heating and Air conditioning is so easy to work with. From scheduling to the day of service the communications are awesome. Service techs are polite, dependable and trust worthy. I would not hesitate to use them for all of your service needs.

Maria Penny

8 years ago

We had a major problem when we got up. Anderson was able to schedule a visit within an hour of our call. The technician arrived promptly. It was complicated, but he knew exactly what to do to remove the obstruction in our sewer pipe. He cleaned up the work area and scheduled a camera inspection to see if additional work was needed.

Anne Lynch

5 years ago

Donny came to our home for our VIP furnace check. He was so polite and professional and even cleaned the entrance into attic, that other less considerate workmen had left soiled. Anderson and their employees are the best!

pedro escalante

3 months ago

Excellent customer service, Fernando is very knowledgeable. Thank you!

Susan Perry

4 years ago

Justin was so good. Very professional and worked so hard to finish up our job. He was friendly but professional. I would recommend him. Also the work was completed correctly and he did a great job of cleaning up. Very pleased!!!!

Rebekah H

7 years ago

We recently had central A/C installed in our home by Jacob B and Adrian R, and we are so impressed with their work ethic, integrity, and overall job expertise. Our new A/C works great and knowing that everything was done correctly gives us such peace of mind. Plus, John, who set us up with everything, included a warranty in case we ever have any issues (which I'm sure we won't, but, again, peace of mind!). We got quotes from some competitors, and we are so glad we went with Anderson. I know we have a quality system and I'm not worried about being stuck if anything happens.

Giovanna Thomas

4 years ago

I used Anderson for their plumbing services and I was satisfied with that work. Despite being over priced, I liked both of the technicians who came to my house. However, I am EXTREMELY dissatisfied with HVAC services that I received. The technician came to my house and instead of assessing all possible options (which I later learned there were other, cheaper options), he went straight to the $1300 blower motor option, which knowing nothing about HVAC, I figured that was what was needed. The technician installed the blower motor and it worked for less than 24 hours. Anderson came back and this time brought back a salesman who tried to pressure me into spending 9-10 THOUSAND dollars on a completely new system. I felt very uncomfortable about the sales tactics and I could tell that my technician was also uncomfortable. Eventually the salesperson left and the technician agreed to try a simple remedy, adding refrigerant to the system. They were originally going to try to charge me $200 for this, but decided to spare me the expense. The system worked for only a few hours. I eventually changed the outlet and that got the system working for a couple of weeks.It broke again, and after talking to other professionals in the area and my family friend back at home about it, they explained that I was completely ripped off and completely overcharged for something that failed to work. They also explained that the prices that they were quoting me for a new system were completely absurd. I feel completely taken advantage of; the company realized that my spouse and I were not savvy in the HVAC realm and they pounced on the opportunity to make as much money from us as possible.I ultimately hired a new professional to fix my broken system and they explained that the motor that was installed by Anderson had already broke and also that there were other fixes to try prior to replacing the blower motor originally. I tried to get some or all of my money back from Anderson, but they were very difficult to reach, have given me the runaround, and refuse to do anything because I did not give them the opportunity to fix the problem. I explained that I know that they took advantage of me and that I was uncomfortable with their sales tactics and they just choose to slander the professional that I used to fix the problem and try to affix the blame on me in any way possible.If you cannot tell, I am completely dissatisfied with the assistance that I received from Anderson and I will never use them ever again and will be sure to tell anyone who will listen to never use them again. They just want your money and will pretend to be helpful and charming in an attempt to get you to trust them and spend all kinds of money on things that you do not need.**Update**Erin and her team helped resolve the issue and I am grateful that she took the time to reach out to me to see what was going on and make sure that we were taken care of.

Dani Jennings

4 years ago

Jason, our plumber saved the night. He was professional and competent. Rate was reasonable, considering we needed after hour service to unclog the seeer line to get toilet and tub working again.Thankfully my husband had already removed the toilet from the floor to access the sewer line, bit clog was too deep for him to get to, but if if he had not removed toilet and then replaced it after Jason left, then gets much more expensive.

emma mccarthy

6 years ago

The service was great , they sent the plumber out as soon as they could.... And gave me a 30 minute window by calling ahead.Tim was the plumber who came to my home and was really helpful and assessed the problem . He did a great job and got our sink running again . Thank Tim and thank you Anderson Plumbing for fast and great service. Will definitely call you again if we ever have another plumbing problem .??

Wendy Bettinger

8 years ago

my appointment was between 8-12 and I received a phone call at 7:15 saying the tech would be here in an hour. Ken S arrived exactly on time, wore booties in my house, explained the problem to me, and did a very professional job on repairing my toilet. He left my bathroom as clean as it was, and told me about a coupon I could use for the service call since I am a repeat customer and happened to have one. He was very nice and also showed me how to reconnect the chrome dishwasher vent that had become unscrewed on my kitchen counter. It was a very good experience, and this is why I always use Anderson.

Joanne Millum

a year ago

I woke to a plugged tub and toilet. So thankful Jorge arrived within an hour of my call, along with all the protocols. He was able to quickly clear the sewer line through the outside cleanouts.

Janet Strong

4 years ago

I am Wowed once again! We have been using Anderson Heating and Plumbing for several years, not only for our own home, but also our rentals. The technicians are always courteous, knowledgeable, and efficient. Years ago we went through several plumbers, that on the face of it were cheaper, but they took much long and often did not do the job correctly. You get what you pay for. This is a top notch firm, that often prices out much better because they know what they are doing and have the supplies with them. Thank you! Kuddos to James who found the problem today, and fixed it in no time!!!!

Jennifer Shattuck

5 years ago

Larry Fawcett was an AMAZING tech, he was extremely professional and went above and beyond to make sure everything was working great before he left. The customer service he provided will have us coming back to Anderson Plumbing for any future issues. Would Highly recommend them to anyone needing any service they provide.

marilyn jf

6 years ago

Anderson PHA has been very helpful to me since my husband passed. I needed to replace the furnace, water heater, sump pump and add A/C. The men were so very respectful, neat and helpful. I have continued to call them for all my heating, plumbing and A/C tune-ups. Their pricing is fair and service is prompt. I highly recommend their business. Chris was great in Oct.

patricia MacLean

7 years ago

Michael showed up early for the appointment, found my air conditioner problem and promptly fixed it. He was polite, knowledgeable and efficient. I couldn't be happier with the service and will definitely call Anderson in the future

Richard Velasquez

9 years ago

I was impressed throughout every step of the experience. I filled out an online request for an appointment on Sunday, Monday at 8:30am I received a call to schedule an appointment. during the scheduling I was informed about Anderson Plumbing Co. I felt comfort right away in my selection, My appointment was book the next day. I received a call 1/2 hour before arrival and they were right on time. The tech James was knowledgeable and professional. He discovered the source of leak within 5 min, and completed the faucet replacement in 45min. What a difference Anderson Plumbing was to it larger San Diego competitor. I won't be using Howe Plumbing anymore.

Brian Westerkamp

a year ago

My technician Adam Williams was able to fix the leak coming from my kitchen sink. What appeared to be an easy and quick fix took a little more time, but Adam was able to repair and explain what caused the leak.

Cindy Cesare

5 years ago

Anderson Heating and plumbing provided service on a Sunday when I had aflooding emergency for no extra charge. Plus, they arrived within a half hour of my call and fixed the problem immediately. Their plumber Dylan was very nice, honest and courteous as well.

Toni Nagy

4 years ago

Your workers are the cleanest people I have ever dealt with. They always put the booties on, clean up their mess. Are very informative, even about the silliest questions I have. Are very good looking. Very, very satisfied with your company. Thank you, Toni Nagy (and my dog, Woody likes them).

Marian Borromeo

6 years ago

Anderson Plumbing, Heating and Air has been my go to business for plumbing and HVAC needs in my home for over 10 years. Their technicians are honest and their work is excellent. I have had several projects with them n both my primary home and rental and I never have any issues with the outcome. They explained thoroughly the work involved and gave a fair estimate of the cost. They go the extra step to correct any problems discovered in the course of the project. Barnard recently replaced our water heater and valves for the showers and tubs in the upstairs bathroom. I highly recommend Anderson Plumbing to my friends and relatives alike.

D Batty

a year ago

Katy was professional, very informative, and friendly. She is the embodiment of customer service!! I'm glad I chose Anderson to troubleshoot my heating issue.

Jill Gravely

7 months ago

Elliott was professional, patient in explaining all the pros and cons of different options, and completed a quality install.

Nicki Spritzer

4 years ago

We've relied on Anderson to provide prompt, reliable and thorough service on numerous occasions. They've never let us down! We recently had a kitchen water leak that ruined some flooring. They are fully equipped to acurately investigate and isolate the problem . Our technician (Ken S.) arrived quickly to determine and correct the source of the problem. Thankfully, it was not a slab leak. It's a comfort to have a trusted and responsive service provider.

Jim Kuntz

7 years ago

It started with a meeting with Fonzo, who was professional and willing to learn the specifics of my needs and who also dug into some of the details of my particular installation needs.The installers, Jacob and Adrian, did outstanding work, with close attention to detail. They were willing to let me watch and involve myself into the job as much as I wanted. The job was, in my opinion, a tough one to accomplish, and Jacob and Adrian went above and beyond to get it done right.Dennis visited the installation site and helped out in getting the compressor/condenser properly located. I believe it is always a good idea to have a supervisor at the job site to support the installers. Great job by all mentioned.

Roger Smith

4 years ago

Anderson does good work, especially if you need repairs within a short period of time. They are very expensive. They do give you upfront pricing, but not itemized pricing. It seems that the hourly rate can work out to $500-600 / hour on top of a trip charge. The tech also jumped into trying to sell several other high ticket items, before wanting to discuss the issue to be repaired. It is also not professional to drop hints on how much he earns, while you feel you are being overcharged. Had we been able to wait, our $1000 job could have been done for about $500.

Matthew Bigelow

5 years ago

Ricardo and his team provided us with excellent, expert, and efficient service. We had received three other quotes prior to selecting Ricardo and his team to replace our cast iron plumbing. While other estimates were lower, it was Ricardo's thorough review of the whole plumbing system that won us over. He identified a major issue that had been missed by other firms.Once we signed on the dotted line, our whole project was completed in the time promised and he even came back to show me a camera feed of major issue, so I could verify with my own eyes that all the problems were resolved.My hope is not to need to call a plumbing firm again for a long while, but if I do, I will be sure to call Ricardo at Anderson.

Kevin Lane

5 years ago

This was the first time I called Anderson for my plumbing needs. Larry was able to come out the next day. He explained in detail how the drains worked, where problems might occur and offered suggestions on ways to extend the life of some of our new fixtures. Our plumbing problem is pretty extensive so he crawled under the house to identify the problem. We had to clean up the sewage spill and he was able to recommend a company to do it before they could repair the damage. In the end, they appeared to know their business inside and out and I felt comfortable using them.

Stephen Bogan

a month ago

Service was excellent. Our technician was knowledgeable and dedicated to good customer service. I will use Anderson for all my repairs!

PJ Zimmerman

6 years ago

What a Professional! Michael G. was my service tech. Called Anderson to test the line pressure in my new mini-split system. He was thorough, professional and most of all took the time to educate about my system and how best to maintain it. Really felt he went above and beyond. Will definitely use them again.

Kristy Nilsson

5 years ago

Absolutely wonderful! Fast and easy to book with a quick turnaround for an appointment. Our technician was great and talked us through the process and recommendations. Very professional! Will use again for all future A/C services.

Jodi Santiago

4 years ago

The technician, Junior, was very informative and resolved my a/c issue promptly. I was pleased with their call list, for cancelled appointments, that afforded me an earlier appointment.Only 4 stars because their military discount offered was 3% vice the industry’s standard 10% off

Kris Blaszcak

4 years ago

The guys that came out were professional and courteous. When I have the install done, I can tell you more.8/3/18: The team that came out to install my ac and heat were also excellent. Really knowledgble, professional and courteous. They also explained things if I asked. Very happy with them.

Catherine Richell

6 years ago

I just had a LOT work done on my heating and air conditioning system and couldn't be more pleased. A fantastic job was done by John C. and Donald M. They were extremely courteous, efficient and patient in explaining what they were doing. It took them a couple of days to give you an idea of how much work I had done and not because they were slow. They worked quickly and expertly. They covered all the areas that they had to work in and when finished, you wouldn't even know they were there. Anderson Plumbing has several employees that I have had the need for service and they were ALL TOP QUALITY in what they had to do. These two men were even better than that. Anderson Plumbing is the way to go!!

Scott Kiley

4 years ago

Plumber was experienced and professional. He explained everything very well and was cordial in his manner. The bill was presented without our VIP discount, but after I called the main office they cleared it up.

Kacyenne Barber

5 years ago

After finishing some remodeling/refinishing on our house, we needed our duct system upgraded to better fit our home. After using Anderson numerous times before (and signing up for their VIP program) they were the only company I wanted to come do the work. Samson and Pauly were punctual, courteous, and immediately put on their booties and laid down drop cloths to protect my floors. They explained to me what they would be doing today before even bringing their tools into the house. They were focused in their work, respectful, and had the house cleaned up before walking me through to show me the new changes, as well as turn the system on and off to ensure everything was spot on. I will continue to use Anderson Plumbing Heating and Air for all my plumbing, a/c and furnace needs!!

gregory mellott

7 years ago

I contacted Anderson Plumbing, Heating and Air to set up appointments for maintenance of my A/C and water heater. The staff and technicians were all very helpful, pleasant and efficient. During a check of my home water pressure the technician, Ken Slater , discovered that my main water valve was not operating correctly which resulted in my water pressure to be approximately 115 psi, almost double what is recommended. Ken was very helpful and courteous and I am glad he caught this before any major damage was done to my water lines. Many thanks go to the Anderson employees.Greg Mellott

Brad McCammack

4 years ago

My plumbers were very meticulous and thorough. They had clear explanations of the problem and steps to fix them. I was especially pleased with their attention to detail regarding cleanliness. Even though our house is not the cleanest in the world, they still took time to put their booties on every time they came in the house in order to prevent tracking dirt. I really appreciated that detail.

Cheryl Singh

2 years ago

Dylan David showed professionalism and expertise in detecting a leak and fixing a broken pipe inside a family room wall in my home.He was very reassuring and got the job done promptly. I would definitely use this company for future needs.

Robert Madruga

7 years ago

Called Anderson Plumbing at 8:30am, was promised a plumber would be here between noon and 4:00pm. Ricardo and Jesse arrived at 1:30pm, about 20 minutes after a phone call from the office that they were on their way.These guys were great. Very professional, and, with an added benefit, fun and informative. Had a written estimate within a few minutes of their arrival after a survey of the problem.Job was competently completed in about an hour and the job site left perfectly clean.Will always call Anderson to work on any of our future household plumbing issues.

Mauggie Felix

4 years ago

Second time we used this company at my mothers house. Always prompt and professional service. Plumbing Tech that responded had been the house once before. So he new the layout which was helpful..

Margaret Dunn

5 years ago

I needed a new furnace and air conditioner. I am a VIP member of Anderson Plumbing, Heating and Air. I was thoroughly impressed with everyone I came into contact with. Megan was personable, knowledgeable and clear in her explanations of different systems and prices. Sal and Mac who came to do the installations were friendly, efficient, and very conscientious about clean up. Thanks also to Kathy at Customer Service for great support.

Danette Kintzele

4 years ago

Two repairmen came out to work on our much needed a/c that had stopped working at the most unfortunate time of the summer. Both men were courteous, clean and quick too. These two are an asset to Anderson’s. Please thank them for a job well done. We are very happy.

Susan Stapa

7 months ago

Very happy with their service. Arrived in the time window they relayed and the quality of work was excellent

Amber Noble

6 years ago

I had a clogged sewer line at my home. Anderson was able to provide a prompt appointment. Larry F and Dylan were the technicians who came to my house. They were very professional. They explained the issue and walked me through the intended work. The pricing was upfront and accurate. I would recommend using Anderson Plumbing to anyone with plumbing issues.

Alex Fleming

7 years ago

This was my first time contacting a plumbing company for a repair on my home and couldn't have been happier. I really appreciated the upfront pricing - they explained this over the phone. Eric T. arrived a few minutes earlier than expected and after hearing my explanation and looking at the PRV valve he knew that was the problem. He also suggested replacing the main shutoff valve because of the age and I knew it was an honest recommendation and not just trying to sell additional services. Eric did a great job with the repair and everything looked just as it did after he left, with the exception of a nice new pressure regulator valve. I'd definitely use Anderson again!

Keith Katayama

5 years ago

I just had my furnace and air conditioning unit replaced by Anderson Plumbing, Heating & Air. My installer's name was Zachary Brock, and his assistant was Marcus. Zac was very professional, friendly, and was always happy to answer any questions. Both he and Marcus worked extremely well together and completed the install in a very timely manner. They left the work area spotless and were always considerate to wear booties when walking in inside of the house. I could not be happier with both of them.

Jaesone Hailey

2 years ago

Mike arrived at the scheduled time and was very informative and outright with the explanation of the issue, he showed me the problem area and also gave me insight into the level of carbon monoxide being caused by the issue! His knowledge on the subject and safety advice is very much appreciated! Unfortunately I cannot resolve the issue as quickly as I’d like the information he gave me will ensure I make the right choice when the time comes!THANKS MIKE!!!!!

Laurie

2 years ago

Our technician , Barzan, was amazing . Was very professional , VERY FRIENDLY, explained services & made sure you understood & even asked if I had any questions for him. It’s nice to see someone still has these qualities & turns a stressful situation (clogged drain) into a friendly easy situation! I give 10 stars for Barzan!Thank you!!

Errico Perrotta

8 years ago

Great service from Fernando again. He and a fellow tech installed my water heater November 2013. This current service was for a water heater flush and service check. Fernando called before scheduled appointment time and was here on time. Efficient and thorough job. Would highly recommend Anderson Plumbing.

Erik Petersen

2 years ago

Had a leak on my hot water valve under my bathroom sink. The valves were super old and I tried to close the valve which caused the issue. Andrew with Anderson Plumbing showed up within 20 minutes. He replaced both hot and cold valves and was out the door within another 20 minutes. He was very professional through the entire process. I will definitely be calling him back for any more plumbing needs.

Meredith Schreiber

5 years ago

Anderson Plumbing responded promptly to our emergency. Reggie D is experienced, knowledgeable and efficient. He made the necessary repairs and arranged for a restoration company to come out immediately. A great experience under difficult circumstances.

Ratin Rahman

5 years ago

While searching for another plumbing company, their name came up and I saw the good reviews so I decided to check it out. They had a 49 dollar internet special for camera inspection and drain cleaning, but a little out of my area, so there was a 41 dollar extra charge. Appointment was immediate and Tim showed up early in the morning, did his magic and viola, everything was functional. He didn't have the camera with him so he gave me a free camera inspection coupon along with some other specials. I am more than happy for their prompt service and no hidden charges, affordable charge with everything was disclosed, like how much it will be (total was $91 as opposed to 240 dollars that Roto Rooters was giving me the estimate for) . I would highly recommend them.

Nancy Coulson

4 years ago

Tim was very professional, personable and a pleasure to work with. I reviewed with him the problem that we were having and he went to work. It didn't take him very long to detect the problem and fix it. I would definitely recommend him and would use again.Have a great day Tim.

Bruce Andrews

8 months ago

On time, came in, replaced furnace filter (way overdue) checked furnace temp coming from radiators, checked outside air conditioner, and left it on 75 degrees per my request.

Richard Harvey

9 years ago

Very happy with the speed of response, friendliness of the of the scheduler, and the professionalism of the technician (Ken) sent to take care of my leak. This is the second time we've needed a plumber due to a water leak/failing pressure regulator in about a 5 year span, and Anderson has done well for us both times. As a return customer, I felt confident in what to expect, and I wasn't disappointed.

Boris Yurovsky

5 years ago

I post reviews on the Web very very rarely, but two days ago I got an experience with Andersen Plumbing that I cannot rate other than exceptional. This company did re-piping for my entire house 10 years ago. Right after they changed the pipes, I noticed that in two taps in the master bedroom, the flow was very week. But somehow I thought that it would fix itself and did not contact Andersen right away. The more I waited, the more I dreaded the idea that I needed to call them and they would probably make a mess in my house fixing this problem, so I never called. Until two days ago. 10 years later!!! Yeah, yeah, I know how that sounds...Crazy, right?! The reason I called now - we started renovating the bathroom with expensive tile, vanity, appliances, etc and I suddenly realized that I needed to fix this problem now, before we complete the renovation... I reluctantly called them expecting to hear polite but something, in essence: Are you out of your mind, calling us 10 years after the work is done?!. But no! The representative, Stephanie, was absolutely businesslike and friendly, saying: We gave you lifetime warranty and we did mean it. Expect our technician the day after tomorrow. Then the technician, Rudy V showed up - on time (they even sent me an email and gave me a call 30 minutes prior to his arrival). The guy was very friendly and SUPER professional. (One of those professionals that move with seemingly no haste pace, doing 3 times more than a guy who runs around like fighting a fire :-)). Rudy V. spent, probably 30 minutes in my house. He came with a truck full of equipment and tools, figured out what went wrong (there were pieces of wood in the angle stops that accidentally got there during installation), fixed it, connected a valve with a pressure meter to verify that the pressure was standard and left. Rudy did not leave a single footprint in my house (every time he left to pick some tools and came back, he was putting plastic covers on his shoes - even though my house was in a state of renovation project mess). He did not leave any bills either - I was not charged a single penny. Guys, think of it for a minute!!! 10 years after the initial work, they come, inspect and fix without a hiccup - but with a smile. It gives me an awe and the pride for American Service Model in general and for Andersen Plumbing and Rudy V. in particular! Dealing with companies like this gives you a peace of mind for any serious work. Thank you, Andersen Plumbing and thank you , Rudy V.

Steve Bates

4 years ago

After a number of calls to various plumbing companies I got in contact with Anderson plumbing. I had a leaking pipe and all companies were booked for the new week out or longer. Anderson however took the time to check for any cancellations on a Friday and said they could have someone out later that afternoon. My technician was Ken and he was super friendly and helpful with all the questions I had. Our leak was in the attic and we have a tankless water system. The area where our leak was had been over complicated with a number of bends and unused feed off points. Ken replaced the copper piping and simplified the water flow for less stress on the piping. He took the time to turn on all the faucets after repairs to flush all the air in the lines and showed me the new piping that he replaced to make sure he answered any questions I might have. Anderson plumbing and Ken were very professional. From talking to the booking agent on the phone to having all my questions answer to finding someone to come out so I didnt have to worry for an entire weekend. Great company and I highly recommend them!!!!

Carrie Alexander

7 years ago

Anderson Plumbing, Heating and Air just installed a new heater and AC in our home.1st, EVERYONE I came in contact with from Anderson was HAPPY, Friendly and appeared to enjoy the job. Positive people make everything OK.Our Sales Consultant Javier C was one of the only Sales people I remembered. We got several quotes. He listened to me...I had a lot to say. He was knowledgeable without throwing out all of the jargon from his industry. Javier did not bug me...respected my space let me make decisions. He did not manipulate our time. He DID not bash his competitor. He is sharp! I did not feel like I was being ripped off. Javier was honest. Note: to Anderson competitor's bashing ones competition is a very unattractive tool to use, so stop it.CLEAN no one looked like a worker. One of gentlemen John C. very nice got his shirt dirty in our attack (who does not have a dirty attack) and let us know he was going to the truck to change it! This group made me feel good about paying! Another gentleman seen my darling dog get out and let me know even while my husband shushed him. Wonderful!The best compliment I can give is to recommend Anderson Plumbing Heating and Air. Which I will do!

Shelly VanBrabant

4 years ago

Amazing service by Dylan & Isaac, they are polite, very professional and they know plumbing! They set me up with a diagnostic action plan moving forward. I would highly recommend these guys and Anderson plumbing. I am in the Real Estate profession and in need of great professionals, this company will be at the top of my list.

debbie rey

3 years ago

We had gotten a very high estimate from another company, That company tried very hard to upsell us more than we wanted or needed. A friend who is a contractor suggested we call Anderson. Michael was our technician, very friendly, polite and professional. After he inspected our AC/Heating system he recommended common sense repairs based on our needs with our aging system. NO UPSELLING. He helped us figure out the most economical way to get our system to do what we need it to do. The final cost was about less than half the estimate from the first company we called. They've earned our trust and we will call them again.

Alessandra Wall

9 years ago

Rudy came by and spent two hours trying to properly diagnose the problem. We had had issues with our heater since last year and both times we had another company come out they gave a quick look and a huge invoice, but neither time were they correct on the issue. I was extremely impressed the the availability, and professionalism of the technician as well as the staff at Anderson Plumbing and Heating.

William Bischel

4 years ago

This was my first experience with Anderson Plumbing. I was very impressed with their tech James. I was able to get an appointment fast and Anderson Plumbing is my NEW place to go with any other plumbing concerns.

Michael McGlenn

a year ago

Michael was incredibly knowledgeable, efficient, kind, and transparent. I felt I could trust his recommendations given his decades of experience doing this work. He’s like an AC Jedi! Would recommend.

Theresa DeclineToState

7 years ago

Outstanding customer service from this company. Katy (A/C tech) and Jose (my plumber) were both fabulous! Both knew their jobs and knew them well. Highly recommend Anderson to anyone in need thanks to their great follow-up and customer service!

Kwi-Sung Kang

5 years ago

We are very happy with the service provided by Anderson Plumbing Heating & Air. Mr. Vito Romani performed a heater maintenance checkup in our home. He was very friendly, knowledgeable, and courteous. He answered all my questions in detail and he was very proud of working for his company. We highly recommend this company to anyone who needs heating and air services.

Pamela Shironaka

9 years ago

Ken was very professional and courteous. He explained the repair, cost and VIP service.
He also did the repair in a timely manner and seem knowledgeable. We also asked if he would assess our water heater and circulating pump, because it is now time to replace it.

Patti Gilliam

5 years ago

Junior (technician) came to our home to evaluate our non functioning furnace. He was here several hours, and did great work in figuring out the problems, by replacing burned out circuit boards and other parts. When he left the furnance was working. He was concerned that something else might have been wrong. He called back in a few hours to check on its functioning, and by that time, it was not working correctly. He had suggested we consider evaluating the need for a new furnance, since we were replacing so many parts. We greatly appreciate his honesty and helpfulness with our whole situation. We did in fact, talk to an Anderson advisor the next day, which helped us make the correct decision in replacing the furnace and original duct work. We were unaware that the duct work was inefficient, and appreciated the information.We now have a new furnace, with new duct work, which already appears to be more economical for us.Thank you Anderson for employing great employees, like Junior, who was professional, courteous and very knowledgeable.

JZ Zh

2 years ago

Anderson is overpriced manipulated company. The technician opened up my sealed ac unit even though I specifically said my AC is fine. I was fortunated done a lot homework and went with airmaxx. They were abel to fix my AC blower fan capacitor via Anderson pushed me into replace my whole heating system for $6300+. Please stay away from them.Just to update. My AC was ended fixed for $237. One honest mechanics replaced capacitor and that's it. Anderson teared my AC and heater all apart. It would cost even less.

Stephen Lu (SLu)

2 years ago

They installed a new water heater a couple years ago, and have maintained it for me since. I also had them replace an aging HVAC system. All the work they have done for me has been excellent, and I recommend their services.

John M Morris

8 months ago

Our Anderson plumber Cole did a super job. We ended up purchasing some expensive parts to keep the AC in top shape. Lots of confidence with the team.

Paul Jacquemain

2 years ago

Dylan was very professional and did a great job. He arrived on time and I was able to show him around and leave him to do his job. He was done in record time and he left the work area nice and tidy.

Stephanie Pearrell

5 years ago

Larry F provided outstanding customer service and professionalism today. He explained things to me in great detail and I appreciate his genuine nature in providing a manageable solution to remedy our plumbing issue. I am so pleased I choose to work with Anderson Plumbing, Heating & Air.

Miranda Hope

8 years ago

We have used Anderson Plumbing for small and large, simple and complicated, calm and crisis situations and they have come through every time. Knowledgeable. Courteous. On time. Fairly priced. It's one of those rare companies where you actually feel a tinge of happiness writing the check, because you know that you are supporting a company that values things like excellence, professionalism, and the people they hire.

Marc Aguilar

4 years ago

Smelled gas coming from beneath our stove, which is very alarming. Shut off the valve underneath, aired out the kitchen, but hours later still smelled a bit of gas. Called something like 5 different plumbers asking for help as I have three young kids in the house and a wife who is due to have our fourth ANY MINUTE! Very much a serious situation. Despite this, every plumber I called either didn't respond or they were too busy to help. Then, I realized a family member recently used Anderson and she gave me the name and number of the actual technician that helped her out so I gave them a call and asked for James by name. They appreciated how urgent this situation was, and James came out right away. He and his teammate arrived and were pleasant to work with from the start. They were always professional, and obviously experts at what they do. Throughout the entire process they communicated with us frequently so we always knew what was going on, what progress they've made, what their recommendations are, and what options we had. They were also very clear and direct with the costs associated with each option, and we never felt pressured into paying some exorbitant amount for optional services. They worked hard the entire time, being very sensitive to my family's particular situation. After the gas leak was fixed, James came back a few more times in the following days to do further tests to make absolutely certain things were done right and that everything was still holding up after they made the repairs. He even came out personally to meet with underground leak detection services (a third party), spoke to city gas company on our behalf to get our gas turned back on, and worked directly with the city inspectors office to get all the appropriate inspections and paperwork in order. Now, my family has gas service again! More importantly, this means we have a working clothes dryer, furnace, and HOT WATER. I could not have asked for a better experience in an otherwise really difficult situation.

Randee Friedman

5 years ago

Dave G. was the best! He patiently answered all of my questions and was professional and efficient in descaling my tankless water heaters and clearing out a sink drain. Dave was very personable and knowledgeable and I felt confident that his recommendations were sincere. I would highly recommend Dave and so far this company has been great to deal with!

Jackie Davis

2 years ago

We discovered 2in. Of water on the garage floor. Called Anderson at night and the tech helped us shut everything down over the phone. Jamar came the next day, explained what needed to be done and got to work. I chose the sticker shock option because I knew it would be 100% trustable and quality. Thank you, Anderson and Jamar.

jan buon

9 years ago

The technician from Anderson Plumbing, Heating and Air, sent to my house was Victor Jimenez. He was thoroughly professional and knowledeable. He treated me with respect and courtesy. I am very happy with the work done. I have been using Anderson plumbing since 2010. He knew exactly what the problem was and proceeded to fix it in an efficient and correct manner.

Chunjai Clarkson

4 years ago

I had my AC maintenance check and Mr. Johnny Castro was my HVAC Maintenance Technician. He was very nice and professional and addressed all of my concerns and questions. My AC unit was using excessive power which can effect the performance over the longterm so I purchased a fairly inexpensive device that significantly reduced the power demand into well within the normal range. I really appreciated this suggestion to help extend the lifetime of my AC unit. I was also using more air filters than I needed which was affecting the efficiency of my system. I really appreciated the education about my AC system. Johnny is very knowledgeable and personable. Having a technician that is highly competent and knowledgeable and who seems to care about me as a client is why I stay with Anderson Plumbing. I am really thankful for their care for my home over the past years. Thank you!

Steven Orvis

4 years ago

My house is older and has some big trees on the property, so I have had ongoing plumbing issues over the years. I've just had the plumbing system replaced by Anderson, which was a two week job. Every single person who came out was professional, experienced, communicative, and knowledgeabe. There was also some follow-up work to be done, and again, the technicians were very helpful and knowledgeable.I really think that Anderson has some of the best customer service of any company of any kind. It is not just a slogan, but is completely true.

KuvLover

5 years ago

Brian came out to my house to repair a problem with my A/C. Long story short, he took much time to carefully troubleshoot the issue, to determine that the problem was an electrical problem I was having. He made arrangements with an electrician to come out the next business day, when he would also come back, and get my A/C going again. He was very thorough, and I extremely impressed by his knowledge.

Paul Neves

5 years ago

Larry was awesome! We just bought a new home and we had a leak that required ingenuity to fix it right. We were quoted a much longer time and higher price but Larry came in under the time and budget and adjusted our bill downward! When does that ever happen! I would definitely recommend them again!

Tiffany Tamayo

4 years ago

Oh my goodness!! This was my first experience with Anderson Plumbing and I hope I have to use them again!! Every step of the process was easy and I got an appt quickly. I received a heads up when they’d be there and then a call about what needs to be done and if I authorize the work. Then I received a follow up call that the work was completed. Which is the goal, but then I was educated on how to prevent it from happening again. Given tips on what to do if it does. It was just so nice to deal with someone that genuinely cared and not just going through the motions. Having things go wrong when life is already busy and full of stress sucks, but now I know if my sink clogs again and I call Anderson Plumbing they take of the hard part!!Thank you again sooooooo very much!!!