Teter's Faucet Parts Center

THANK YOU TETER’SI literally got chills when the young man brought the CORRECT parts up to the front desk and set them down in front of me!None of the big names had what I needed, a H&C stem for a shower for a home that was built in the 50’s. And still had the original parts installed. It was a nightmare, until some one told me to try this little place that’s been around for a long while. Thank God I did.And really great service too! Very helpful Team they have at TETER’S.

Not impressed with the service of the staff... more employees than customers - cocky, not helpful, no service or engagement.. Will not be back to this shop, would rather go to Lowes or Home Depot!

Excellent Staff. Very Knowledgeable.

I, unfortunately, lost a part when working on a faucet. I think I went to 5 other places before someone suggested Teter's. Within 30 seconds they not only identified the exact make and part, THEY HAD IT! Teter's was a lifesaver for sure!

My dad can't stop raving about how great the people at Teter's are. Helpful, knowledgable and patient as they helped him through his project. Good selection too. I'm glad we've discovered this store.

They were super helpful! I had a hard time finding the parts I needed at other department stores and the staff helped me get the parts I needed to fix my shower. Definitely worth the drive

Went today to fit my 1950s home with new tub and shower hardware -- stems, handles, etc.the Big Box stores didn't carry the stems I needed.The guys at this place were friendly and knew right away what parts I needed to get my shower up and running.HD and L's is very limited.Anyway, I got acrylic shower handles that have a mid-century custom look. They are going to look wonderful !! This place is great!

I have gone to Teter's on a number of occasions to find parts that are not available at the big box stores and they have come through for me each and every time, and as a home repair business owner, that gives me peace of mind when taking on jobs that has need of hard to find faucet parts. Their professional knowledge and expertise coupled with their willingness to assist the customer is refreshing. I will always go to Teter's!

As a lifelong resident of DFW, I can say that this is THE PLACE to go for your plumbing parts needs. I've been doing my own work (when I feel qualified) for over 40 years and, from the first time I was told by a friend to come here, to every return visit, they have had the EXACT parts that I needed.You might get lucky and find the same part at the big box stores, but when you go to Teter's, you can rest assured that they WILL ALWAYS HAVE THE PART IN STOCK. The prices are also right in line with the big box stores.If I had to find a fault, I guess it's the fact that they aren't open on Saturdays, but hey, I like my weekends off work as well.

Worst customer service I’ve dealt with in any shop. I had the model number of what I needed and they wouldn’t take it or tell me if they even sold Krowne products and hung up the phone TWICE. Actually insane how people this horrendous have a job in customer service. If the old white man doesn’t want to work, no one is forcing to be there and quit. Great place with TERRIBLE FRONT DESK EMPLOYEES.

Lived in Dallas my whole life and first time learning about Tester's. There's something to be said about a business that's been around since the 30's. Skip home Depot or Lowe's and visit an store where they actually care and can help you. They had the part I needed, at a lower price than the big box stores. Will be coming back and recommending.

Purchased a transfer valve kit that turned out to be defective. Refused to replace it when I took it back and showed how it was defective. I put the old one back in and it moved the water between the faucet and the shower while the new one did not. The new on just kept rotating. The seller does not appear to have any arrangement to send defective parts back to the manufacturer. Also parts are overpriced. Items can be found online for 40% less with full refunds for defective items.

Knowledgeable, friendly staff. If you have an old house, this is the only place you'll find fittings that will replace what you need.

Normally Teters is just fantastic. They can find and help you identify anything else you specially those unique older replacement parts that have no identification. However my most recent experience was so frustrating I had to write about it in hopes that their management can recognize and fix before it hurts their reputation.The winter storms were hard on everyone and plumbing supplies were scavenging like an apocalyptic event. I had to replace a shower valve for one of our residents and of course Teters was my go-to. They quickly identified the part but obviously nothing was in stock. They stated they had more coming in and that it shipped 4 days earlier so it should be there the following Tuesday. I went so far as to ask if there would be enough which Dan confirmed over 10+ and that it wouldn’t be an issue. I asked for the part number in case I needed to order it again for another resident. They oddly wouldn’t give it to me but that it would be on the receipt when I picked it up. I figured it was their way to ensure I wouldn’t go somewhere else to buy. Fair enough. Still they said they’d take my name and call me when it arrived. Great!I waited for a week and decided to proactively reach out to them since I didn’t hear. They stated they had none in stock. Frustrating but I understand that things are crazy and asked what my options were as I have a deadline to fix.The nice gentleman who took my call apologized and stated he could order me a non-oem part to be here on March 12th. It’s cheaper and faster as the others are now back ordered. Great. My name on the list again.March 12th comes and I called. Dan takes my call and states he doesn’t have it and doesn’t know when. Frustrating again but to add to that was Dan’s flippant attitude. When I tried to explain the situation and how frustrated I was he said “You’re not anything special. We just don’t know when it will arrive or ship”. Clearly this was not helpful and he had no response for any of the previous commitments they provided. To get me off the phone he stated he’s just cancel my order. I asked for the part number which he gave me and hung up abruptly.Inventory is scarce. I get it. Making a commitment twice and assuring me it would be there by two different dates now... frustrating but oh well. Telling me I’m nothing special and having a flippant attitude with me. Not acceptable. I’ll still go to Teters and so should anyone looking for plumbing but if you get a younger man helping you who clearly doesn’t look happy to be working...then that’s Dan and don’t do anything but find a part and pay. If you need to interact with him on any other level ask for someone else who wants to be there.UPDATE to owner's response.I couldn't be more sympathetic to the carnage of the winter storm effects on supplies which is why I overlooked the first missed date despite being assured that there would be enough for my request that shipped 4 days earlier because I was concerned about that exact risk.I was frustrated on the second missed commitment but not as sympathetic as I also asked if they were sure it would be here on the 12th. If there was risk, then I would have mitigated it myself by searching other places but when a company says it will be enough or it will be there with certainty after I make effort to identify the risk to them, then I expect it to be there or updated if not. TWICE. Even so, it was still not enough for me to write a poor review of a company that normally does so well. It was the attitude. There are things beyond our control but a customer service professional is always in control of their presentation regardless of the circumstances. If anything, it's when things are tough that they need to exercise professionalism. Being courteous when situations are easy requires little of anyone. BTW.. I found it on Amazon now that I have the part number. It will arrive on Monday. You guys are great and on my next good experience, I'll update the star rating to reflect that. I'll just ask for someone other than Dan.

I'd love to give these guys 5 stars....BUT....They have parts that no one else carries in stock. They also know their stuff. Having said that they also have an attitude and ego that goes along with those benefits. I returned some parts today that were purchased 2 days earlier and they were obviously unhappy. Don't misunderstand, they did the return and never said a word but would not engage in ANY discussion or other assistance I was seeking beyond the return and getting me out the door. Multiple employees were keenly aware of what was happening and they were all in on the attitude and displeasure of me bringing the parts back. They could have had a happy customer that would have spread nothing but accolades about them had they just provided some basic kindness and customer service. I'm not looking for a friend but I am seeking knowledge that I mistakenly thought they were in business to share. This post won't matter as every plumber in town uses them. Maybe that's what they prefer, professionals over individual DIY consumers? Just be aware in case you need them for something only they can provide.Update - Owner response is incorrect. Your staff sold me $250 worth of valve cartridge inserts to repair my leaking faucets but you did not have all of the parts I needed to complete the repair. The plastic gear on the end of the valve cartridges you do not carry in stock. So I called the manufacturer to get the gear. They sent me FREE OF CHARGE and without even asking all of the cartridge inserts and the gears that go with them. If you would have had all of the parts, I would have never called the manufacturer and you would have had a satisfied customer. But you want to accuse me of shopping around when you don't have all of the facts. I don't mind paying for good advise but I don't know anyone who's willing to pay $250 for an incomplete fix. Especially when they can get alI of the parts for FREE!I had other parts to purchase (and tried to discuss) but no one wanted to assist since I was making a return. Instead of asking questions about my return and trying to provide some customer service, you all assumed I was intentionally shopping you around to find the parts cheaper and gave me the silent treatment. I was actually trying to just complete my repair and would have gladly paid you for the all the parts had you actually had everything in stock. BTW - The plumbing socket your staff sold me was not the right size either.

Love these guys. Got a fixture that didn't come from the HD's of the world? This store knows all and has got or can get replacement parts. However, today's visit was a little disappointing. The guy who helped me wasn't very helpful. He wasn't sure if the splash guard for the disposal would fit and didn't even try looking up the part even though I had a pic showing the model of my unit. I may or may not have the right part. Will be a real pain once I get the disposal disassembled if it doesn't fit. This was my first so-so experience in the many years I've been doing business with them. Will definitely keep going back.

Friendly service. All you need in just One Place.

Wouldn’t let me swap part out because it wasn’t sealing right had receipt of purchase said he wouldn’t return it because it was opened already but you can’t tell something works until you open it. Needless to say I’m out a 75$ cartridge and lost a lot of respect for the customer service at teeters.

This place is manycore and they should not be in business. The good review came from their own employees. This place is full of agitated men that want to sell you their plumbing parts and hope you will not return. It seemed they want to get rid of all old items. They try to sell you something you don't need. Once you buy, you can't return. I almost bought a faucet accessories that I don't need to fix my leaking valve. The owner is the agitated old man that lead the clan of agitated men - the most rude men I have ever encountered. Please use Ferguson, ACE, or Elliott's to buy your plumbing need. Hey old man, you want to sell your place? the store need new management and re-train their employees attitude!!!

I have been a customer of Teters for several years and my experience has always been phenomenal. Their knowledge and customer service are outstanding. Over the years their sales team has consistently provided me with with effective solutions as well as quality products. I highly recommend them for your plumbing and fixture needs.

I was referred to call Teter's plumbing. I have Moen faucet the leaking up inside the faucet itself and had changed to cartridge out but still leaking. I called to get input or help with diagnosis. Originally when called, the a guy was nice and suggested check the spray head didn't see any leak. I called back to see if any other help or ideas. I talked to Jack who was rude and not pleasant to deal with. I was explaining what had happened and he said call Moen and then hung up without letting me finish or ask my question.

I was in need of a unique part on a very short timeline. I visited the big box stores with no luck, but one recommended I try Teter's. I was in and out of the store in minutes with the perfect part at a really reasonable price. The guys were really knowledgeable and very helpful. It was like taking a step out of the Dallas scene and back to the days when customer service was worth more than the bottom line.

The gentleman at the counter was very helpful. Even though they didn't have my outdated part, he was able to talk to me about it and replace it with a newer part that will last longer and be better quality. I would definitely come back here for help and supplies.

Thank God for these guys! Saved me from having to pull both my tubs. Took them about 10 seconds to find the part I’ve been searching weeks for. Thanks guys

These guys are great! Terrific customer service and helpful in making sure you get the right parts. I needed assistance with a shower valve and they made sure it matched my OEM shower valve and that I had the springs and washers. Thank you Maris and Teters! Really nice to see a company that values serving customers.

Called about a question I had on a part I was looking for, a real sweat heart named Dimitri answered the phone. I asked him if they had a curtain part I was looking for, he proceeded to tell me that the size I had didn’t exist. I replied I disagree because I in fact have that size in a very respectful manner. He said that’s fine you can disagree with me all you want, then proceeded to hang up the phone. I was mind blown, and proceeded to call back to speak with someone who could help me, or maybe even a manager. But thanks to caller ID he clearly made sure that didn’t happen.

We had an issue with our shower and, since we’re undergoing snowpocalypse 2021, the earliest we could get a plumber to come out to look at it was about 6 days out. In hopes that we might be some to take care of it ourselves, we explained the problem to the gentleman at the counter (after going to three different hardware stores who had no clue) and he not only immediately knew what we needed, but took the time to explain to us how to change out the parts.

Great service and great in stock inventory

As I was buying a product I wasn’t sure if it would be what I needed so I asked if they did returns. The lady said “We don’t really like to do returns” I was expecting a yes or no answer so I was trying to understand under what condition do they not do returns, to which the next cashier says “we don’t even like to sell it, and we only want to do returns if the mistake was ours.” I just didn’t understand why me asking if they did returns had to be so awkward, and why they’re selling certain products if they “don’t like selling them in the first place”. My advice to them is to not be so awkward with patrons that are just trying to understand a vague policy, a simple yes or no will do.

The only people shopping here are plumbers which at first glance seems to lend credence, then you realize its because they are passing the absurd price markup on to their unsuspecting customers. Inventory part selection is typically limited, receipt required for any return (its 2021 get an electronic solution to transaction tracking). This place just reminds me of other business that are now bankrupt for failure to innovate. Check out Moore Supply for a real plumbing store.

Worst customer service I've ever experienced. I'm not a plumber and I went there with a broken water diverter thinking that they may have the replacement part or could offer advice to my problem. Not only did they not have the part, but they offered me absolutely no help or advice to solving my plumbing situation. They did, however, recommend me calling a plumber, which for whatever reason, they didn't know if a single plumber who I could call. They recommended me finding one on Google. Long story long, if you enjoy no solutions to your problems, the feeling of people wanting you to leave and wasting your valuable time, you'll love this place.

Staff here is incredibly knowledgeable and friendly. They don't mind answering questions and explain perfectly how to use what you're buying. They even listened to me complain about my useless plumber with an understanding look. Went here 4 times today because of my dumb plumber and they helped each time.

Came in to grab some Mansfield toilet flappers. Staff was helpful in identifying the parts I needed. My favorite place to stop when in Dallas for all my plumbing supplies.

I got my part in less than 5 minutes. The guy took a look at my existing catridge and brought one out in less than 1 minutes. I went to home Depot, Lowes, Elliot hardware and was not able to get it.

These guys are the best. I tried for half an hour at Lowes and couldn't get anyone that even understood my faucet need. I was in and out of Teeters in three minutes with the right part and the staff was very friendly and knowledgeable. If you need help with plumbing, skip the big hardware store and do yourself a favor and go here first

This is the place to go it you are looking for older plumbing parts! We called to see if they had what we needed, they assured us that they did and would hold one for us. The customer service was great, -1/2 star for the facility though. The building is super old and a little disorganized, the women’s bathroom could use some tlc.

I went to purchase a Gerber hot faucet stem. The gentlemen that helped me knew immediately what I needed and quickly retrieved the part. I was astonished to say the least. The customer service, responsiveness and knowledge of the associate was superb!

The best parts supply for plumbing in Dallas!!

If you need an unusual old faucet part or a new style part, they either have or can get it. Don't waste time shopping around just take a picture of your faucet or part you need and they will be able to get what you need. They don't sell junky knock off parts only the best!

I found this store to be very unfriendly and unhelpful towards customers who were not plumbers.I had to buy a replacement faucet handle and I took the broken one with me so that I could get the exact same type. Their employee Maris showed me the one that apparently looked the same but it was in a plain package with no brand name written on it. I started asking questions about its fitting because I had some doubts since it was an unbranded item. It only had Made in Taiwan written on the package.He assured me that it would fit and then he also showed me a different handle made of either steel or metal and that was also an unbranded one. I showed an interest in that one and wanted to ask some questions when Maris's attitude changed. He very bluntly told me, If you are going to ask the same questions about the fitting, then I need to help that plumber waiting in the line. For a moment, I was silent with shock and then I just told him that I would buy the one with the metal.I was very much ticked off by his rude behavior since he had no idea where I was coming from. Because, I did not have a vehicle, I had to go to that store by taking Lyft during my lunch break at work. It was very inconvenient for me to go there because I spent less on the part but more on the Lyft fare. My plumber told me that it was the only place where I could buy that particular handle. Otherwise, I would have gone somewhere else.Being a customer who took such a pain to go there, it was my right to ask questions just to make sure that I did not have to come back if the handle did not fit. Maris had no right to treat me like that just because a plumber was waiting in the line. I came before him so I deserved to be treated properly.There is a thing called customer satisfaction which is missing from this employee who prefers to serve plumbers over ordinary customers.

These people have some bizarre psychic abilities and some have photographic memories. This comes in handy when there are 5000 different makes of faucet parts nowadays. They’ve also began stocking more materials for the modern plumbing repair(I.e. ProPress fittings). I’m a plumber by trade but this place caters to the pubic also. Just make sure to bring the actual part or a really good picture with a tape measurement next to it. They are very through like that.

Don't waste your time at this store - This is not a specialty store regardless of what your plumber/contractor will insist. Customer Service is AWFUL, they're not open on weekends (it's 2019), and don't have a clue about anything or the products that are in the store. The employees are grumpy old men that need to hand over the keys to Amazon and Lowe's. Can't wait to see this place close!

Awesome customer service 100%. The times I have been there mostly plumbers are buying parts and they know what are they needing. Me just a regular person the counter person takes the time to explain what I need and don't need.

The best in DWF. This is not a place to browse or putz around. This is a busy place, with busy tradesmen coming and going. As tradesmen, we are taking care of business, our business, so we can take care of our customers. The staff at Teter's are top notch folks with a level of knowledge I count on. Yes, sometimes they may appear to be less than helpful...to someone not in the business. But to me, that is just not the case. These guys and gals get it done, so I can get it done for my customers.

Bought a toilet seat with faulty hinges and tried to return it to Teter’s. Jack Teter told me I didn’t buy it there even though I showed him my credit card charge. He said they have never stocked that seat. One of his employees pulled one of the shelf and he still would not acknowledge that he sold me the seat. I called the manufacturer and they are sending me a new one. They said they have many complaints about mom and pop stores like Teter’s

My wife works for a contract company doing A LOT of jobs. She does a lot of business with stores that have good reviews. It's really hard to believe that this place has such a good rating. My wife told them what she needed and they told her that what she asked for wasn't what she needed.any way she had to make 5 trips before she was RUDELY told well just bring your damn contractor up here then. REALLY !!!!!!!!!!!! And come to find out what she wanted originally was the parts she needed. which costed $8. They sold her a part she DIDN'T NEED for $50 !!!! And then the guy called her and her contractor A LIAR !!!!!!!!!!! REALLY !?. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE YOU KNOW. ITS CRAZY BECAUSE WE'VE ONLY HEARD HOOD THINGS ABOUT THIS PLACE. But actually going there was a mistake that we will NEVER make again

First time customer, Soooooo much better than the the big bix stores. Had everything I needed in 15 minutes and guy who helped me was very knowledgeable and helpful for my DIY attempt at fixing the bath plumbing. Purchased, stems, seats, seat remover, handles, tub spout,shower head, etc. Would highly recommend and i’ll Be back...

Awesome experience! They looked at my part and knew right away what it was and the replacement need that was in stock!!

Rude people here, walked in looking all over the place for a part and when I tried to ask an employee he said I'm not ready for you now WTH kinda business is this! I looked some more and then left without any of them offering help. I'll go take my business elsewhere.

had called ahead about a week earlier and got quoted a price of $22 for my parts before taxes but when they gave me the ticket it was actually 22.94. When I objected they told me that they use the rounding method. Am I mistaken to think that the rounding method for that part would be $23? Then when I went to try to talk to management about this I was accused of whining about it! These guys almost have a monopoly for faucet parts in this area so I guess they can do whatever they want to. You guys are what's wrong with the plumbing industry these days

If you can get past the rudeness, they carry just about anything you need. Warning! Better have a master plumbers vocabulary otherwise you might be better off going somewhere else.

Customer service is poor and return policy is unreal. Teter's wouldn't take back a part that had never been opened even though I had my receipt. Of course this return policy is nowhere to be found in the store or on the receipt. Beware!

I've been coming to Teeter's for decades and usually get what I need but today they really dropped the ball as for customer service. Mark's will be my only specialty faucet part choice from now on. Arrogance and condesending sales men talking to a highly experienced master plumber like a child is the end of the line.

THE place to get what Noone else has! Don't waste time at the boxorocks stores. Teters has part's you didn't know existed. Found that out just today!

The place to go for plumbing parts that are hard to find. First you must understand that this place is a wholesale plumbing warehouse. They cater to plumbers and plumbing companies so don't expect the royal treatment as a DiYer. Make sure you know what you need before buying something, they hate doing returns and will absolutely let you know about it. It reminds me of the Seinfeld episode in which George is buying soup from Yev Kassem and asks for bread.

I took a malfunctioning kitchen faucet spray-head to Teter's to select an appropriate replacement. One of the salesmen quickly looked at it and said there were no replacements and that I'd need to buy a new faucet. A few hours of internet research on thread sizes and diverter valves let me buy the right part on Amazon for less than $30.

I'm not a plumber and the staff was super helpful and polite. I was a bit nervous after reading some reviews here. I got just exactly the parts I needed and had a pleasant conversation along the way.

Not very helpful doesnt have the parts I was told on the phone they'd have. One guy, the youngest of them all actually did try to help. The others didn't care if you were helped or not. I'd give 0 stars if it were possible.

I had a plumbing issues in one of our bathrooms. When I explained to them they advised me how to fix it. I was able to fix in few minutes which saved me few hundred dollars. Highly recommend this store.

Teters carried the apparently rare part I needed, which couldn't be found elsewhere. The staff was knowledgeable and courteous. Highly recommend Teters

No one seems to have that Kohlor toilet side handle til I was referred to Teter's Faucet.
Thank for your services to a approximate twenty square mile neighborhood.

Treated us and our plumber like we were morons when it came to plumbing. We are not experts (our plumber is), but this is our 4th house remodel, so we know a bit. The faucet they sold us had a leak, which took some serious arm twisting for them to believe. Instead of just replacing the faulty piece, they referred us to the Warranty Department for Delta, now have to wait 8 days for the part to ship, even though they have the part in store. DONT shop here, go to APEX, way more professional.

Professional. Just got back with the shower part I couldn't get at Loews or home depot unless I ordered it and had a month to wait for delivery. If you can't find it at a store anywhere near you they always say go to Teters. It's the Santa's shop for plumbing.

When you needs something for old homes or any part quick i go to Teters. As a property landlord and investor I rely on making quick repairs. I have been using Teters since the mid-90s.

Good plumbing parts house. Helpful staff to the non pro plumber. The owner thinks his Tesla warrants two parking spaces.

best place to go an get those hard to find commercial parts for plumbing. They are very knowledgeable people with a lot of experience find the right stuff. I recommend this place for any of your plumbing supply big or small they always get the job done

This place has everything you'll need plus more and its usually cheaper than the general hardware stores. My only complaint is that the parking lot is very narrow for a truck

Very helpfull knowlagable polite and pleasant. Great place will recomend to anyone. Actualy just told my landlord and he is on his way now !!

We decided to try Teter's in order to support a local business. The staff was welcoming and knowledgeable - we'll definitely go back to Teter's for all our plumbing needs.

I will try to stay away from the from this place!! The older guy in charged is very rude!! Has no respect for costumers and bad matters!! I really don’t know if he’s racist, anti- social or just didn’t think I would know anything because I’m a women!! Next time I will ask my husband to go if we need something from this place!!

Best specialty faucet supply house in dfw. Im a licensed plumber and they are always great to work with. Merris has probably forgotten more about faucet parts then ill ever know. Great place!!!!!

Very rude employees who treat their customers like children. I usually love small business like this but this place is horrible. Very bad experience all 3 times I’ve been here. No manners and angry employees.

Great customer service. They had exactly what I needed and did not try to upsell me. I would highly recommend this place.

This place is the best. The staff is incredibly knowledgeable and always have been able to help me fix/find my parts. Great job!

Flabbergasted. Every time I touch my older home it's a wild goose chase. I am soooooo' grateful that Teeter's Faucet Parts Company exists. This was my fifth store visit today, from Allen, to Plano, to Richardson, twice, before the heavens opened and gave me Teeter's. I should have come here first. Won't make that mistake again. Thank you Teeter's !!!!

Been going there for many years. Friendly service and they really do know their parts.

Teters is the go to place for faucet repair. Everyone at the sales counter is professional and has tremendous knowledge on many brands. I love that you can send a pic in via txt from your phone and they will get back to you fast on if they have it or can get you something that will work for you. They also have other plumbing related items other than just faucet repair, such as tools, misc fittings, and you can even get a cold glass bottle of soda water on your way out! Great place, plumbing professionals would be lost without them. Thanks Teters for all you do!

It is heartbreaking that this place will be closing. It's been around for a long time, and is the only place to obtain the most difficult hardware to locate. Those of us living in 100 year old houses are going to really miss Teeters.

They always have what you need and have alot of knowledge about parts and how to fix or install them. Great place!!

amazing customer service!!! had exactly what i was looking for !

Always professional, always helpful. Have things nobody else does.

Unbelievably experienced and intelligent people. They know it all. And they know you by name after only a few times coming in. Highly recommended across the board

Had to order what we needed, but was very helpful. If you need a green toilet seat, they have them.

Been using Teters for more than a decade. “If they don’t have it, you don’t need it” is what we Plumbers always say! Can always count on them to have what we need to finish a job.

Old man didn't look up the name i gave him. It was super embarrassing and I had to apologize because my boss asked me to.

Knowable, fast, courteous service. Large selection of plumbing parts.

Went to four other stores trying to find a replacement valve for an antique faucet before someone finally told me about Teter's. Excellent knowledge and service!

Pretty sweet supply house. Got a bunch of little off the wall parts for fixture trim and most of your standard CTS, IPS and PVC material...

Knowledgeable employees. Plus they are following the mask policy. Keep up the great work guys !

Great customer service and they always have the part I need.

The employees were rude and unprofessional. We don't know much about plumping they were unhelpful.

This place rocks, all the other home improvement stores did not have the parts, and what they had was way more expensive.
Right part first time, and cheap.

Extremely rude, impatient and not helpful at all! I was floored by how the two guys spoke to me! I left without buying the items that I needed. I refuse to spend my with a business who does not value me as a customer!

When I spoke to them over the phone they were really helpful and I was please with the great services they provide for me.

We were served very quickly and promptly even though the restaurant was busy and our food was great put service

I was happy with the experience. Was looking for a very specific part and they were able to help us.

They had the part I needed as I'd hoped. Great customer service.

Always top quality service I am amazed of the people's knowledge of old Appliance plumbing parts

This is the toys r us of plumbing materials and weird faucets. You will find what you need or replace what you got if the part is not available.

these guys are real pros and friendly to deal with the only problem is they're only open Monday through Friday they close at 5 Sharp

These guys had my discontinued parts, saved me from a whole lot of extra work to get my shower back online.

The best faucet parts store ever u need a part they have it ??

Nice customer service and very helpful with questions and fast!

Very friendly and helpful. Had exactly what I needed for an old toilet

Neither Lowe's or Home Depot had a replacement for my shower faucet but guess who has it? Yes Teter's saved the day.

Great customer service and incredible inventory.

Staff is amazing! Never go to the big box stores when u can go to Teeters.

Easy to deal with, and they found what I needed very quickly.

Had the hard to find parts in stock!

Traveled all over Plano and could not find the part I needed. Teter had the part for a low price!

Great Store and great service. Very knowledgeable crew.

Very professional and very knowledgeable in the field of plumbing. Experts and the go to guys for the professionals out in the field.

Rude salesperson - very curt - not a friendly place whatsoever. Won’t return

Awesome place had all the parts we needed !

Great selection and service! Anything a plumber will need!

This place is awesome they got the hard to find items.

Excellent service as usual and Jack. He is the man

This place is rude and does not have an orientation tour words customer service

They always have the parts I need.

Try to call to be civil with the owner and he was rude didn't want to help.

They always have what i need at a good price

Very helpful to the Do It Yourselfer.

Perfect friendly service at reasonable prices

Not only did they have the faucet handle that no one else had, they recognized it immediately.

Unless your house is less that 10 years old, Teeter's is indispensable

Managed to scare off the only customer in the store.

Great Product Knowledge with super fast service.

Best place for plumbing supplies

great place to find those hard to find plumbing parts

Good customer service, knowledgable, and friendly.

If they don't have it no
one in Dallas will

Great service. Knew just what we needed.

Always have what you are in search for. #TruePlumbingPartsProfessionals

Very helpful, had everything I needed!

Service isn't what it should be but they have anything and everything

these guys are great!

Great service! Great inventory!

Gave great advice on how to fix cheaply.

If you need parts for any faucet this is the place

Most of the time they have what you need

They had the part I desperately needed

Good service.!!!

They are so organized and helpful!

Excellent customer service.

Great service!

Fast and friendly service.

Fast service, knowledgeable attendant

The only place to go for faucet parts

They're the only place with the parts...

Had the in-line water filter I needed!

Amazing customer service

Had just what I was looking for.

Very rude

The best

Good service

Bad customer service

had everything I needed.

great service

(Translated by Google) They are very kind and professional(Original)Son muy amables y profesionales

(Translated by Google) Excellent service. Very friendly staff. I just think they should have someone to speak Spanish.(Original)Exelente cervicio. Muy amable el personal. Solo que creo que deberían tener una persona para que hable español.

(Translated by Google) Very good service and if they do not have what you are looking for, they will get it, thanks(Original)Muy buen servicio y si no tienen lo que buscas ello lo consiguen grasias

(Translated by Google) Spanish is not spoken ??

(Original)
No se habla Español ??

(Translated by Google) God

(Original)
Gud

(Translated by Google) Very attentive

(Original)
Muy atentos

(Translated by Google) I loved the service

(Original)
Me encanto el servicio

(Translated by Google) Well

(Original)
Bueno