Terrible Company, AMATEURS, avoid at all costs.This company installed a tub spout diverter valve (the valve that diverts water from the bathtub to the shower) on the upstairs bathroom of the home I was in the process of purchasing. Literally 7 days later, after moving in we noticed water leaking from the first floor ceiling. We were unsure what it was. There are two bathrooms located upstairs, the washer and dryer, it could have been anything. The last thing we expected was this $15 diverter valve that was replaced by a “professional” company. We luckily have a home warranty; another plumber was quickly dispatched out. We were expecting something major, but it turned out to be the very same diverter valve that Ohaver replaced. It was incorrectly installed as the new plumber explained, the O-ring was not on properly and it leaked into the wall, down to the first floor ceiling. The new plumber installed it correctly and we have not had any leaks since.I contacted James at Ohaver and explained the situation. All I asked for was to be reimbursed the $100 service fee for my home warranty, he initially agreed and said he would send out a check. Weeks rolled by and nothing. I called them again, he replied they WOULD NOT REINBURSE ME because they were not allowed to do the work/I did not call them when I noticed the leak. ?? As I tried to explain to James, how could I possibly know that was the issue? It seemed like a major leak and we have a home warranty. After all they are supposed to be professionals, they charged $190 for a $15 part and less than 30 minutes of labor. That is a whopping $350 per hour of labor!!! What a RIPOFF, and they did a slap happy job, DID NOT EVEN TEST THEIR WORK, otherwise they would have noticed the leak. Even after I explained all this James replied the owner is denying $100 Reimbursement. THEY ARE CROOKS!! ALL THEY WANT IS YOUR MONEY!