E L Smith Plumbing

I have tried several plumbing companies lately, but Richard Eoff from E.L. Smith Plumbing was fair, reasonable, responsive, explained how to most cost-effectively fix my problem and made me feel I can trust this company with my business. True customer service that did not try to upsell me in repairs!!

Had some broken pipes below my mother's house. Always use EL Smith for plumbing issues. They are the greatest. Very professional and friendly. Always get the job done.

Never doing business with this company. They get a 1 Star because the work got done.We had just moved into our new office down the road, and we figured we would support our small business neighbors. We needed some work done for our Cert. of Occupancy - water heater & P-trap under sink. Over the phone they quote me $170 an hour, plus parts and the water heater permit, but they would need to come out first to give us a better estimate. They come out and do the evaluation. I ask “170$ an hour, plus permit, plus parts, right?” He says “yes, I’ll send you the estimate when I get to the office via email.” I receive the estimate and I confirm that the estimate includes all the work needed to be done, and I get a “yes.” We agree for them to come out.There was some miscommunication in the morning with the plumber, but he came back and got the job... minus the air circulation issue in the water heater room, we decided to do that ourselves.We get the bill and it was for the FULL amount on the estimate! Even though we opted to do some of the work ourselves....So my business partner calls and questions the secretary and asks for an itemized list. They make “an adjustment” but now we have some new fees that were never mentioned before! Admin fee and overhead and project??? What in the world? We run a small business too and this is factored into our hourly rate...we don’t surprise our clients with hidden fees! If you do business with these people maybe ask for an itemized estimate to make sure they aren’t sneaking in any hidden fees.

Do not use these guys they will rip you off. Asked to investigate a leak and re-seat a toilet. They found the leak was from the water heater. The bill was $1,215. And no, that didn’t include fixing the leak. The quote to replace that 10 gallon electric water heater would be an additional $2,300

Plumbing aint my strong, so they were really patient with me and helpfull. Highly recommend

Great place with amazing people!!!

Always never when it comes to plumbers...I heard that EL Smith was reasonably priced and professional. They did an excellent job, and they were in fact reasonable for the work they did.

I have used E L Smith Plumbing for years. Richard is an outstanding plumber and the job will be done right.

Honest, reliable, and does quality work. Will recommend to anyone in need of grade A plumbing services.

E.L. Smith has the best plumbers I have worked with. They know what they are doing.

Can be a little more expensive but I've always received quality and honest work.

Experience plumbers, great service
Very happy with the service.

Great service, on time and they helped show me where the problem was an how to avoid it in the future.

E.L Smith respond quickly, know what they're doing and and make the repairs right.

Not impressed.

Had a lot of miscellaneous parts , cool place.

I called and was told someone would call me back to schedule an appointment. No call was received.

Drove all the way there website said open till 4:30pm got there at 3:15 and sign said closed.

Treated me ok , & a family driven biz .

Prompt, courteous, professional

Honest and reliable!

Fast and efficient