Harmony Electric Co., Inc.

Previously 3 stars. Good solid work and employees seem very nice and knowledgeable. I would have given 5 stars but they need to be upfront about their paid to travel and pick up parts policy. I advise getting an upfront estimate for the job. I was trying to be supportive of local business and was open to paying hourly but I felt overcharged for time where no work was conducted. They charge for travel time for parts.....even if they forget and have to go back for more parts. So it’s best to get an understanding of the total job and parts, so you aren’t charged for unnecessary travel. I would use them again, but I’m going to get an estimate first.Update: Changed my rating to one star (previously 3 stars) after the false claims the owner made below and how inappropriate her response was. If they can blatantly lie on a public forum, they are capable of doing anything. See previous poor reviews. It was not a huge discount since one should only pay for work that was done. They removed one hour charge which should have never been charged in the first place. They call that a huge discount???? And I was not told that they would charge for travel from the start. The tech brought the wrong breaker switch parts and would have to go back for the right one. The first tech likely communicated the wrong equipment which is the reason the second tech had to correct this. A customer should not have to pay for that. If they would have said this, I would have gladly asked to give me an upfront estimate before approving the work. In addition, the tech did not wait an hour for me on a conference call. He waited 15 min (not one hour!!) and I told him when he called the day before that I would be on a conference call. So the tech was well aware of this. I even have security camera footage that can prove this. As you can see from my previous review, I kindly said I would use them again but request an upfront estimate, but after this very rude response, I will not. They charged me for 8 hours of work. When actual work done was 4 hours based on my own security camera. And they sent a tech one day and I never heard back from that tech. So they had to send a different tech where I spent another good part of my time to show the same stuff twice. Yes...time is not free, but when I had a very simple job I don’t expect that to take the amount of days and hours to complete. My wife waited all morning one day for the tech to show and he never did. They installed an outdoor ceiling fan and switch (which was the only time the baby nap time COULD have been an issue since the attic entrance was in the baby’s room), 20 ft of OUTSIDE conduit to a motion light on the garage apartment ( no sleeping baby issue there) and replaced three breaker switches located OUTSIDE (no sleeping baby issue again). That amount of work doesn’t take 8 hours. They provided a so called 2 hour discount while still charging me for 6 hours which is above the amount of actual hours worked. So I have been very very patient....this was even after calling a good solid week in advance to arrange the appointment. And the sleeping baby went to bed at 2pm for one hour and They said they just needed access to the attic to run wire for the ceiling fan and would not need to go in there again. So the sleeping baby was not an issue. I am so shocked by the response of this business.

Harmony Electric was fantastic. They completed the repairs quickly and the service tech was very professional and helpful. Plus, the costs were very reasonable. I plan on using them for all my future electrical needs.

Honest folks doing good work. Have used them a few times and have recommended to a friend who also is quite happy with the service and cost. 5 stars for sure.

Harmony Electric Co.'s technician did a thorough and professional job. He arrived on time and was courteous and efficient. We have used Harmony exclusively for electrical repairs, etc. since we moved to Houston and have been pleased and satisfied with their work.

Danny from Harmony Electric came to my home. He was very professional and knowledgeable. He explained the repairs to me and fixed my ceiling fan light. He was courteous and very professional. Thank you Danny for excellent customer service. I will definitely be using Harmony Electric for any future electric services.

The electrician was professional and a gentleman. The work was excellent. I recommend this company.

I needed help repairing my front porch light; it exploded unexpectedly. My house was for sale and I needed the light repaired quickly. I found reviews of several companies. Harmony Electric had the highest of all. I was nervous about picking a random company, but the lady I spoke to initially reassured me. I was able to get an appointment on the day I called - a lucky fluke. The gentleman took the light down, replaced the entire light with my replacement. From the start to the finish the process was quick and the electrician did a great job. I am so glad I went with Harmony and I recommend the company for your electrical needs.

We contacted Harmony Electric for help with a rental property. The electrician promptly set an appointment and evaluated the house. He outlined the problems, gave me three options to fix the problems and what each option would require (e.g., labor, cost, time, etc.). We agreed to an option and he completed the work within the week. Not only were we pleased but the renter was happy with the professionalism and quality of work. I highly recommend Harmony Electric and am very happy with their professionalism, quality of work and timeliness!!!

Fixed my bathroom circuit. Needed a new breaker. Checked the plugs. Reasonable price. Easy to work with and definitely will use again whenever needed. Highly recommend.

Superb service. I contacted Harmony after a surge protector failed in a house I just purchased. The home warranty wouldn't cover the replacement. Harmony came out (super punctual) and performed a replacement quickly. They were professional and courtesy.Good local electrician!

I reached out to multiple companies after an accident at home and Harmony was quick to respond by email (which was convenient) and professional. They heard me out, assured me it would be okay, and triple checked light fixtures for the peace of mind. I will keep their information on hand for anything I may need in the future. Thank you so much!

I live in the Heights. Had them come over to install a new outlet for a security camera which required they tap into an existing circuit I had run for a gate motor. They talked me through the options for surface-mounting the electrical box, how they were going to cut into the existing conduit, and after we settled on a location for the new box, they left to get exactly the parts they needed. They returned in less than an hour and completed the work. It has worked perfectly, they came the day I called, left no mess. It wasn't free, but I got exactly what I wanted and quickly. Perfectly fine experience.

This was my first time to visit Harmony Electric. Dennis was Friendly and Professional. He has a Lot of Knowledge and Experience. If You need any kind of Electrical Service Work, look No Further! They are Conveniently Located in The Heights. I Highly Recommend Harmony Electric!!!

This is the second time we've used Harmony. The technician that came out, Raul, was courteous and efficient. The prices are also quite reasonable -- I was really expecting the cost to be a bit higher for the job than it was. Good service, good value, can't beat that :)

Excellent service. We have used Harmony Electric for several years. Does not matter what time we call and what the need is they are very fast at responding. They advise us of any issues when on site. Definitely would recommend them for business or personal home issues. Technicians are very polite and courteous at all times.

I live near the Heights and have used these guys for several jobs, always with solid work, courteous service, and a fair price. This has included a couple of big jobs, including replacing my entire service panel. For just a few hundred bucks they were able to add a main disconnect/lockout and plug whereby I can safely run most of the house off of a portable generator; an inexpensive alternative to the fixed generators that some people install, at a cost of thousands, for a once-every-20-year event.I usually get multiple bids out of habit, but keep coming back to Harmony. Do yourself a favor and avoid the big companies that advertise aggressively...the service is no better and they jack up their prices to justify the advertising. You can bet they also spend a small fortune scrubbing their on-line reviews. I prefer to support the honest, little guy.

I was recommended Harmony by the previous home owner - Raoul the electrician arrived on time and went about trouble shooting the issue which he solved within the first hour. He also offered some good general advice which was much appreciated. I would definitely recommend these guys to anybody else!

Anthony (eletrician) was an hour late to our house. His excuse was that his phone was out of batteries and that he didn't have GPS. Very unprofessional right off the bat.He poked around the breaker box in the house and the meter outside. From what he saw and measured with the voltmeter, nothing was wrong. He said that there was no way he could troubleshoot. Then he said he would check the breaker box again with another gadget and miraculously found the issue. His solution was for us to call CenterPoint.This whole process took less than 30 minutes and he ended up charging the full hourly rate of $148 per hour. Because he did not have a working phone, I went inside to grab my credit card to call the office to pay. I was greeted by the lovely Laura (wife of the owner). I asked her a few questions about the rate and why it was fair to charge customers for the full hour when the electrician only performed half an hour of work. She immediately started to raise her voice and yelled at me. She said that the rate was fully disclosed and that there was a minimum flat rate of $148 for the first hour (which was not mentioned at all in a previous call when we inquired about the rate). After a couple more rude exchanges, I ended up paying. She mentioned that the electrician would stay the full hour and inspect the house (i.e. change light bulbs), which I declined because I just wanted him out. I went outside to get the invoice from Anthony but he was no where to be found. Again, very unprofessional.I notified Laura that Anthony had left. She said he would come back with the invoice, but he never did.This was one of the most frustrating and worst experiences I have ever had and would never recommend Harmony Electrics to anyone I know. There are glowing 5 star reviews on Yelp, but I struggle to see how this company could deliver such service.

A picture is worth a thousand words... I had a similar experience to Sam DC. $500 to remove replace two ceiling fans and replace with chandeliers and two install dimmer switches. Picture is the quality of their work. Choose carefully.

The electrician that came out was very nice and went with me to a couple of places to track down a new timer for my pool pump. He selected the timer and installed it. Now a couple of weeks later my pool company tells me that the wrong voltage timer was installed and this caused my pump motor to burn up. Seeing that this is costing me $525 for a new motor (which was replaced within the last 2 years) I also am having to pay them for the installation of the correct voltage timer which was another $250. When you add in taxes I am having to pay $800 for something that should have cost me perhaps $275. Oh and that is not counting the nearly $200 I paid you. My pool company has recommended that I not use your services again and I have to agree.

I called late in the afternoon and they got me taken care of the next morning at 8. The electricians were prompt, curteous, and very knowledgeable. I first called them because they are supporters of the Heights Association. Their promptness and knowledge is why I will call them in the future. Thanks James and Anthony.

Harmony Electric Co is my go-to company for residential and commercial service over the years. They have always been thoughtful, honest and fair. They have added outdoor lines for the koi pond and the fountain. When I had a small office building they took care of it. Recently I handed them a punch list of make-ready's for my mother-in-law's condo. Ceiling fans, wire a washer and dryer nook, and hang her chandeliers. As gently as could be, it was suggested that I have the old lamp rewired first. Safety first! That means a lot.

I am opening a coffee shop without a general contractor for the buildout. Halfway in my electrician bailed the job. I then have dealt with many electricians in town to finish the job and have realized how much you can be ripped off by these guys. Finally I found Dennis and Laura. Best people I have ever met. They charge you for the fair amount, not trying to scare you with other potential problems just to make more money. Try other electricians and you will know! These are honest and genuine people, and I really appreciate them considering how cruel the construction market is..

They are a dishonest and terrible company. Taking advantage of customers with a $148 service call fee that they do not inform you on beforehand... and then later lie about it. I agreed on the $40 amount with the technician paid in cash for 5min of work, resetting a switch. Just now posting because I saw this bill with a made-up story where they tried to get me to pay even more. Stop lying to customers guys and you won’t get this rating.

Requested a quote online for work, and was told to call the office for a quote. Called the office, and the person who answered was extremely rude. He said they were not quoting projects until maybe next week, and when I explained that I'm trying to move my project ahead more quickly, he hung up on me mid sentence.

Their is a lady that works here that is very rude. I did not get her name because she never offered it. We were having a polite discussion until I asked her why on a question. Apparently, if you question her, she yells, cusses and hangs up the phone. One time calling was all it took for me to not contact them again. Also look at the other one star responses. What is said and their reply is all you need to know about what they truly think of people.

Their electrician was on time, courteous, professional, thorough in looking for a solution -- and fixed the problem we were having in our 77-year-old home very quickly. I'll call them again for any electrical problems we experience.

Danny at Harmony Electric is fantastic. He is very responsive and did great work for a fair price. I recommend him highly.

I used these amazing company for one of my customers who needed hard wiring done for their motorized shades. I have nothing but positive things to say about them and they were less than other companies...Highly recommend!!!!!

Charles worked diligently to figure out my issue when it was not apparent at all. Work was done quickly and passionately.

This company is great! Raul, the repair man, was very kind, knowledgeable, and honest. I highly recommend Harmony Electric Co.!

Have used them many times. Have always done great work for fair price. Very nice crews.

Real nice folks, great service at our rental property. Recommend for sure.

The best place for any electrical work

Awesome

Fixed the problem quickly