I’d pay very close attention when using this company.On one hand with work that they do they’re very good, which with electrical work, is very important. But they’re also very expensive, much more so than the average.But with electrical work they’re not interested in, be very careful.With one particular minor project I had (that was part of a few larger ones), I had requested a quote in writing (email) on two separate occasions. On both occasions I got responses to the rest of my query but was (blatantly) ignored with this other issue.So I waited until they came to my home to do some other work and was given a verbal quote. The project was to properly map out on my circuit-box, which circuits controlled which outlets, and hardware (washer/dryer, stove, fridge, etc); a two person project but no real electrical skill. When I got the invoice via email a day or two later I was charged more than quoted, even though I did most of work (I ran around the house, the other person stood at the breaker box). I had enough of being treated so poorly and too many other things going on so I just paid the bill.Additionally, prior to the above, there were two scheduled appointments at 8 a.m., both no shows, with no call in advance saying they were running late or had scheduling conflicts, as if my day did not matter, did not cost me in time, effort, etc. We all have issues/conflicts, that’s not the point, the point should be how they’re managed. This company is awful, it’s their way or the highway, when it comes to managing disruptions.While I hate the thought of suing, unfortunately it’s the only way to remedy situations like this, I should have sued for the cost of their cancellations and their over charge. They get sued a few times and when they’re running late or have to cancel, they’ll learn to call well in advance, as soon as they know (like any one common courtesy would) or bait & switch on price, my guess is their behavior would change.So on one hand I’d recommend this company because the work is very good but ONLY when it 100% suits them, but on the other hand, I’d be very very careful as this company has questionable ways of treating customers