Our tub was draining slow, not the sink or the toilet so we knew there must be something stuck in the tub. Just wanted a plumber to come out and clean the drain. John came out and wanted to charge us $300, said he would have to drill through our floor. We asked him a few questions and his answers were I don't know. Thankfully we sent him on his way without doing anything. We rented an auger and did it ourselves. Problem solved at a fraction of the cost. They are out to get you to do more services than needed cost. Will not ever call them again or recommend them to anyone.