Best Exterior in Phoenix AZ

Integrity Ground Care came through in a time crunch same day service they do quality work, prompt, and fair pricing!

Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )

I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.

Save yourself trouble and go somewhere else.

Asked for bid on normal size house with average yard clean up...$1600, 4 guys for 8 hours.....said if it takes less than 8 hours, still going to be $1600...to weed and trim and rake. I don’t know about you but I sure don’t pay people who charge for an 8 hour day but then add disclaimer that it could be less than 8 hours but still full day charged......also, he wants prepayment for his jobs and for maintenance work. That, I believe, is illegal to ask for in CA. Just thought I’d share what I found out when I asked for an estimate. Sounds very fishy to me

DO NOT USE THIS COMPANY!!
Johnny did a terrible job. Unresponsive. Left huge seams in artificial turf. Did not correctly close off old sprinkler system and led to a $500 water bill.