Best Residential Drain in Phoenix AZ

I have been using Poolman for about 7 years now for 2 properties. They were always very reliable and communicative but over the last year the company has changed dramatically. I have had poor service, it is impossible to reach anyone at the company and they do not seem to communicate well with each other. Leaves are left at the bottom of the pool after cleaning, they don’t take away the leaves that were fished from the pool so they just blow right back in when he’s gone. They keep raising prices for less quality work. I added a fountain to be cleaned at our property and was paying a lot of money for that and the technician was not not cleaning it for months ( he said he wasn’t told to clean it). I kept giving them time to improve but it only got worse. My last straw was receiving a bill from a collection agency because I hadn’t been paying my bills that were supposed to be on autopay. After 4 days of trying to contact Poolman, they said they changed their system and the credit card info didn’t transfer over. They said they sent an email but I did not get one. I don’t understand why any decent company wouldn’t call the customer for payment before sending to collections.