Best Systems Maintenance in Phoenix AZ

This is one of the worst companies I've dealt with in a long time. I paid over $26K for foundation raising and cement leveling. As a bonus I received the privilege of being delayed, ignored, brushed off, and lied to. It started with the hard sell from their salesperson...you only get a discount if you sign a contract today. They were backed up so far that it took over 6 months for them to get to my project. I reported concerns about a bulge in the side of my house, cracks in the stucco, and large cracks in the garage about 9 months later. I had to call and email several times to get someone to talk to me about the issues. I was assigned a warranty rep, Tom Cox, who regularly doesn't return calls, texts, or emails and has a 1,000 excuses about why he's not responding. He said they had to send someone out to rerun the level test and that I had to pay for it. Then nothing for weeks. After a couple of months of chasing him, he came out to my house for 5 minutes took pics and left. Finally, I received a message that their engineering department didn't find anything wrong despite the obvious damage. After chasing him again, he finally came out for 5 minutes and took more pics followed by a couple of weeks of nothing. Once I ratcheted up the pressure, I received a new message that according to their engineers nothing was wrong. They refused to send an actual engineer out to look at the problems. I asked several times to speak with the owner which were ignored. When I threatened to file a lawsuit and complaints against their license, their head engineer and their customer service manager reached out and offered me $300 to go away. I rejected the offer and told them I was filing complaints if the owner didn't call me within 24 hours. Bob Brown finally called and gave me a story about how nothing is wrong. I explained that the damage they had done might cause a problem when I tried to sell my house. He said that he would write a letter stating that nothing was wrong. The letter was intentionally misleading, filled with inaccuracies and statements of self-protection. He refused to correct the letter. It took 4 1/2 months from the time I reached out about the issues to get this far. How can I trust anything this company or the owner says? This company claims to provide excellent service. It's a lie. I suggest that you stay far away. Find a company that is responsive and stands behind their work.

We are very satisfied with the great work provided by Cardinal Concrete. The service was provided in a timely fashion and came out just the way we wanted it. The staff at Cardinal was very helpful and professional.

Our company just used Penhall for a last minute project to core some concrete and cut a square in a floor for a sump pump. They were absolutely amazing from start to finish. From my initial call to the sales representative to dispatch, to the technicians that came out and performed the work. They were very knowledgeable, courteous, clean, and fast. Don't hesitate to contact Penhall in the future if you need concrete cutting services, I know I won't!!

Our house had very very old concrete. This included the driveway, pathways around the house and the backyard patio.When this concrete contractor came out, they really helped us figure out how to solve our issues.Their team was amazingly fast and professional. They got the job done faster than expected. Neighbors keep coming by to tell us how wonderful the driveway looks.

We were remodeling our kitchen and had to call a concrete scanning service to locate the post tension cables before we cut the concrete. Safe2core was able to come out right away and did a wonderful job. They clearly marked the cables and even some pipes that we had. From the lady in the office to the technician that came out, everyone was so friendly and helpful. We felt bad that we had to cut the technicians artwork! Definitely would recommend Safe2core when scanning concrete is needed!

We called them to come and look at our concrete floors, we were scheduled for the next morning at 9 am, we even received an email confirming our appointment and a reminder email the next morning about our appointment.
no call no show, we called to follow up and see what happened
no one ever called back

Our condos UNFORTUNATELY contracted this company to complete balcony restorations. In addition to severely under quoting us with financials AND time, they take ZERO responsibility in securing their workplace. They have slowly, and surely stretched their legs out, taking up more room than originally described. Each time, they have given us the excuse that this was “unforeseen”. Because they do not have the correct equipment to appropriately complete the job, they have invaded on our freedom by leaving their equipment on our property, and expect US to be responsible for what happens. This job was too big for them, they should have never let us believe that they were able to do this. The original proposal stated that we would be without full use of our property for only weeks. Weeks turned into months; SEVEN to be specific. But I was one of the lucky ones. Some have gone without access to their balconies for OVER A YEAR. NOW, apparently a transient accessed one of their scaffolding, and instead of them being responsible and securing their own equipment, they SEALED our back doors, leaving a sliver of sunlight in many instances tacking on our prison sentence for who knows how long. Funny thing is, they locked us in, and those on the outside have access to the locks. When I asked if the reason they locked us in is because of ONE person that they were unable to control, “Paul Lo Pinto ie; PJ” said, “Yes, we sealed 51 units because of one man”. Who does this? I pay an excessive amount of HOA money only to be stripped of my amenities because this construction company got in over their head. We are prisoners, and management finds it amusing. How much more will you strip from us? Haven’t you taken enough? Lastly, there is NO WHERE in the contract that gives permission for these people to board us inside, take our parking, block private streets off and threaten tow people who try and park on the street, wreck rooftops, cause deep seeded cracks in resident’s ceilings, take our lounge, proudly begin construction at 5:30 am, 5 days a week for over TWO YEARS, etc. If they only would purchase the equipment necessary to complete the job on time, and hold themselves accountable for their equipment, we wouldn’t be TRAPPED in our homes. Don’t hire these guys! It is a HUGE mistake! They do not think about the residents, they only think about what will save them money, so they can put more in their pockets. See picture attached. This is what we have been dealing with for well over a year, even if they aren’t working on your specific property... because it’s “easier”. Keep your money, Porter. Us homeowners regret the day you stepped on our property.

Steve is a crook.