Best Remodeling Home Kitchen in Phoenix AZ

Not as good of a selection as I was hoping for in the store. The person helping me was nice enough but I had to go somewhere else to find what I was looking for.

Reading other recent reviews of Heath and Rachel at Urban Customs not finishing jobs, and coming up with strange excuses not to finish a job is very familiar as this is exactly what happened to me. Please read below and BE VERY CAREFUL IF YOU DECIDE TO WORK WITH THIS DISHONEST COMPANY. Also see my note at the bottom regarding fraudulent advertising and the BBB...

I spent a great deal of time researching local flooring contractors who specialize in refinishing hardwood floors. After both Rachel and Heath visited my project site, they were confident that they could both improve the existing engineered hardwood and match new planks to the old floor if I was able to find the same material. I searched everywhere and was able to purchase just what we needed. Additionally, Heath was very insistent that I complete all other work in the house before he returned to install the new flooring and refinish the existing floors.

My other contractors and painters took great care to protect the floors while they worked, and after finishing their work as planned, the existing floors looked nearly identical to when we began. When Heath returned on the day we scheduled to begin the work, he suddenly decided that he no longer wanted to do the job. Furthermore, he said the whole plan was a terrible idea, and the only option he would recommend was to tear out all floors and put in vinyl plank. If I was going to pursue this option, I would have been able to choose from hundreds of local companies who only do new vinyl plank installs, and would not have waited till the end of my project to have Urban Customs perform the refinishing they agreed to.

While I spent a couple days trying to decide what new course of action to take, and get additional flooring installation bids (now that my plans were completely up in the air), Heath spent about 15 minutes in the home spraying one room to prepare for flooring and removed a couple pieces of old flooring.

I ultimately decided to discontinue with Urban Customs and I let Heath know the same, as he had changed his mind by the time it was his turn to work on the refinishing job we discussed and agreed to months ago (and I had already paid my deposit for the same). What happened next was ABSOLUTELY SHOCKING... when Heath responded that night, he decided that I owed him $529.84 for the 15 minutes he spent preparing to install floors!!! No floors were actually installed, and the INSANE cost to spray for a couple minutes and remove a couple pieces of old floor were NEVER discussed with me, and if they were, I would have definitely found another company to complete this work! That comes out to nearly $2000/hr in labor!!! This money has been unfairly deducted from my deposit, and I have absolutely no recourse as this fraudulent and greedy local company has completely screwed me and essentially derailed my remodeling plans.

Note: While going back and reviewing other reviews and supposed credentials/accreditations of Urban Customs, I noticed that quite a bit of their websites and even their original estimate and contract (which they decided to back out of) list them as a Better Business Bureau (BBB) Accredited Business. If you take a quick trip over to the BBB website, you will see quite clearly: Urban Customs, Flooring Contractors -- NOT BBB ACCREDITED.

BEWARE IF YOU WORK WITH THEM GIVEN THESE DISHONEST BUSINESS PRACTICES AND ADVERTISING.

It was a great experience from start to finish. The workmanship of the glass tile backsplash is perfect. Ali came by to sign off on the project as well. I will be calling them in the future for other projects.

Straightup folks!!

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

This is an excellent floor covering establishment. They have a HUGE selection to choose from, at all price ranges. Daniel was especially helpful in guiding me through the varieties of carpets and pads, with their respective pros and cons. I may add that the installers were very easy to work with, courteous, and very helpful in restoring the room to its original state. All work and orders actually came in before deadline.

I needed Flooring Installation for my home in Gilbert. and reached out to Victors team. their services were really praiseworthy. I would recommend them to anyone and everyone. If you want to find flooring services near you, call I needed Flooring Installation In Phoenix and got experts. Their services were really praiseworthy. I would recommend them to anyone and everyone. If you want to find flooring services near you, call Shop save and floor

Amazing services, very attentive to detail and always willing to go above and beyond. I will definitely go to them over and over again for everything on my remodeling list

Juan and his crew are very skilled and the best at what they do! Their work is very through and the make sure every detail is taken care of on every job. G&C have worked with me on numerous project all throughout the valley. They are great to work with because Juan does a great job of listening to my needs and understanding exactly what I need done. He often will come up with better solutions to getting the the bumps in the construction road that help get us to completion on time!

I feel very lucky to have met Victor and Marios. To say that they did an amazing job with my flooring would be a woeful understatement, because they really went above and beyond in practically every conceivable way.

When it comes to renovations, unexpected blockers and difficulties can spring up at any moment. When they do, you'll be glad to have Marios and Victor on your side because they are consummate professionals. Their honesty is as impeccable as their professionalism, and it's that integrity and faultless work ethic that ensures that they will see a job through regardless of the potential adversities encountered. I have experienced first hand how they clearly and plainly dictated what work would be undertaken, any potential difficulties, and what remediation ought to be undertaken to move past those adversities.

That tenacity and grit alone would make them worthy of recommendation - but I also have to note that the work they do is really, genuinely top notch. I've come away from this experience with flooring and tiling that looks absolutely amazing. It helps that Marios is an absolute genius with colours, and made artful suggestions that so very clearly paid off with the awesome end results I'm now lucky enough to be enjoying.

Finally, I think it would be remiss of me not to mention that they're just genuinely great people. Easy to get along with, and a pleasure to work with at every stage in the process. I think this is best exemplified by the fact that they have such ready connections to similarly skilled and professional renovators and contractors across the trades, who are happy to alongside them. This fact, I think, speaks volumes about their respectability and expertise.

I feel very privileged to have stumbled into Victor and Marios, because I don't think I could have ended up with a better result working with anyone else. They are a local enterprise, and take evident pride in the high quality of their work. I hope that anyone reading this review knows that these traits are worth their weight in gold in the world of renovation and home improvement.

We looked for years to update the flooring in our home. We walked in Home Solutionz - Phoenix immediately saw the wood flooring we wanted. They were fabulous. So clean, courteous and on time. We could not be happier with the materials and quality of work. I highly recommend their services.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

10am appt. Arrived 0945. Backed in 1230. Unloaded at 1800. Had to reschedule my next 2 deliveries.

Don’t waste your time! You’ll get a free consultation and then nothing… We bought the tile, called to schedule an apt, tech said he would call back and nothing…

Honest and reliable

Abel and Jeff did an outstanding job of installing the aspartic floor coating in our garage and our back patio. They took their time to do it right and paid attention to detail! I would recommend this product and Abel and Jeff to anybody!

Had different typed, which a lot of them don't.