Best New Bath in Phoenix AZ

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

No answers to inquiries on OfferUp. No call- no show by Carmen for estimate. No explanation or apology. I declined to reschedule an estimate so cannot vouch for their product or install.

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

No pressure by the salesman, David. The work was done just as promised, and it looks fantastic!

We love our new shower! These ladies are professional, prompt, friendly, and have a great eye for design! Thank you!

Home Solutionz is the best company for flooring services. I hired them to remove the carpet in my Scottsdale home and put a tile floor in it. They are fantastic, and their team did an excellent job. They are beneficial. They charged me a reasonable price, and i saved some money because of that. Their service gave a stunning look to my home. Thanks a lot, Home Solutionz team!..

Fair prices; very good customer service. Installed luxury vinyl planks throughout entire house. The crew was fast and efficient and did a great job.

The guys did a great job. I’m so happy with the results and will be using them again for future projects.

I had a wonderful experience at Home Solutionz - Tempe. Everyone I encountered was extremely helpful. Matching tile is not easy but he was up for the task and I couldn’t be happier with the finished product. I look forward to working with Home Solutionz - Tempe on our next project.

No Limit transformed my entire house and I absolutely love it! From the custom tiling in the bathrooms, to the flooring throughout, it feels like a completely different home. They also had some great suggestions with design (vertical laying some tiles on a shower wall rather than horizontal) which drastically helped the look. They were excellent on cleaning up and used drop cloths where needed to help avoid messes.

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

We needed help and needed it fast! We were having a pool installed and found out at the last minute that our doors were ‘backwards’ and wouldn’t pass inspection (we thought we had covered all the bases!). We called Handyman Connection and asked if they could help. The receptionist was friendly and found a way to get a service technician to our house right away to help us decide what we could do. The technician who came was courteous and prompt, his ideas were fantastic and the price he quoted was excellent. The office made his schedule work so that he could come and do the work before the inspector would arrive. He worked so hard and was so professional. The workmanship was first rate and the job looked great when he was done. We passed our inspection with flying colors and our pool is now complete. Thanks to Handyman Connection, I went from panic to relief in a matter of hours! We will definitely call Handyman Connection again.

Had different typed, which a lot of them don't.