Best Hardwood Floor in Phoenix AZ

Great work and great staff from the owner on down.

They did the floors in my home and I am crazy happy about it. I shopped around with several big retail stores and found a better selection and better price at Arizona Floors. Robert explained everything completely and install was done a week later. Installers were clean and professional. I will definitely recommend Arizona Floors for any flooring project.

I can’t say enough good things about James, Terry, Chris and this company. They just wrapped a ten-location flooring project for one of our customers in the Phoenix Area and throughout the whole process, they maintained excellent communication in relaying project progress, details and completion photos to us at our offices here in Ohio. They even handled the logistics for us regarding the placement and relocating of the refrigeration trucks needed for perishables to be stored while the restaurant coolers were getting their new floors. They worked with us and our customer to schedule and complete these jobs at a time and in a manner that was the least disruptive to our customer’s business so I would highly recommend them for any flooring job needed and look forward to working with them again in the future.

Dust free grinding, repair, leveling and reinstall.... There's no competitor that comes close.

The Flooring Professionals deserve their name. Expertise mixed with incredible customer service and the experience to problem solve gave us great results. Would HIGHLY recommend them over any /all other dustfree companies. Details matter. Prep work is key. Rob's leveling service was superior to the competitors. We couldn't wait for the installation portion of the hardwood. We've received such better service than the other companies that we had to rave about them now.

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

Amazing flooring contractor in Phoenix!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

It pains me to leave a less than stellar review, but unfortunately the work performed by Heath @ Urban Customs will require us hire another company to finish the job he finished. We hired Urban Customs to resurface and patch our existing bamboo floors, but in the end the result of their work was subpar. After they completed their work we were left with the following issues:

- a floor with gaps between the planks
- floating planks that are noisy. In spots you an actually watch the plank move/ give way with any amount of pressure. This movement has caused further damage to adjacent planks, causing those to split and crack. *Our floors were not creaky prior to this project*
- tubes of filler (that were mismatched to our flooring) and we didn't know how to use. We were told we could use it to fill any major gaps.

These issues and others were brought up multiple times to both Heath and Rachel. Instead of addressing and fixing the issues we were met with a list of reasons and excuses as to why they would not or could not fix and finish our floors. We were also told how their work and the end result was completely acceptable.

As small business owners we wanted to support a fellow small business, but when it comes to flooring I would not recommend this company to anyone. They lack attention to detail and leave projects unfinished.

Amazing experience

Vinnie and his crew are very professional and knowledgeable with all types of flooring. I flip houses and I use them for all of my projects. I highly recommend them.

Matthew, Peter & Dante removed Saltillo tile from my back patio. They arrived on schedule and were courteous and professional. I would definitely hire again and would recommend to others.

I would give 6 stars if the system would allow me to do so. Ali and his team are fantastic, timely, professional, honest and the work of very high quality. We are definitely considering them for future projects. Absolutely fantastic.

I am very pleased with both the work and the service. On time, as scheduled and a great job. It's beautiful!

Poor quality, refuses to refund. Work was done incorrectly from the beginning, confirmed by multiple professionals including the company themselves after seeing what their workers had done. Hire at your own risk. A year later and now I’m living without flooring.