Best Flooring Installation in Phoenix AZ

Adam was great to work with and our flooring installation turned out better than I had hoped.

overpriced

Working with Terry and his staff have been amazing. Their attention to detail, craftsmanship, and communication have been above my expectations! They are very competitively priced and I will absolutely be coming back for my next project!

Professional, answered all my questions and did great work. Will use again.

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

These craftsmen really know what they are doing. Pride in workmanship and fair pricing. Solid family operation. They have become my go to tile contractor!

Had entire house 1300 sqft old tile removed and wood grain tile installed and it looks amazing!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

We had a very pleasant experience working with Heath and Rachel. We ran into problems with the floor vendor early on, but Heath took charge and dealt with the company while also facilitating an order from a new company. We also discovered asbestos in two of the bedrooms. Heath worked with a company to come out quickly and cost effectively to remove it. Despite the installation process taking longer than expected due to outside factors, Urban Customs was reliable and we couldn't be happier with the look and layout of our new floors.

My experience with Mark and Dan at Phoenix Hardwood was one of the best that I have ever had. They placed pacaya mesquite in our master bedroom and walk in closet. Dan is a true artist. His attention to detail was second to none. Phoenix Hardwood was exceptional from start to finish. I recommend them highly.

Very professional, great quality and on time work!

Vinni and his insulation crew are very professional. We’ve use Royalwood Flooring several times and had excellent results, including in our personal residence. The installation crews are very knowledgeable and skillfully tackled some flooring challenges in our home. We received many compliments on our flooring! I would highly recommend them to a friend. They complete their work on time, as promised.

Crew was very unreliable.. would not show up on Saturdays. Twice waited all day for them and never showed up. Finally work was completed. Discovered one tile not attached to floor. Called in 3 times. Made appointments for repair by Briana Light. On 3 different occasions they were no call no show. Very disappointed on your follow up service. I’m having to pay a different contractor to repair your work.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Had different typed, which a lot of them don't.