Best Repair Job in Phoenix AZ

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

Wanted to love this service as the reviews had been so good, but I had definite problems with the cost and response to my concerns. Originally quoted $272 for the repair of two items with the approximate time of 2 hours to complete. Only one item was able to be completed: the installation of a GFCI outlet. Electrician was there for a maximum of 40 minutes. My adjusted bill was $206, which I felt was exorbitant. Tried working with Elizabeth to adjust the bill and there was NO compromise, even after I called 6 electricians and got quotes between $125-$150. I will not be using this company again.

My husband and I hired Ben from Champion Remodel. Ben and his team gave us the quality we were hoping for. We are very pleased with the results. We hired him to re-do our kitchen, 2 bathrooms and all the flooring throughout the entire first floor. All of the finishes were purchased by us and Ben put the whole job together! The project was completed on time and within our budget. So far, we have gotten so many compliments from family and friends. We highly recommend Ben and his team. Thank you Ben!!

Derek and his crew did a few projects at our house. While we didn’t have an Aqua Therapy tub, Derek helped us choose a new shower door and installed it. They did a great job. He also replaced a kitchen faucet. We asked if he could put tile on our front and back porch. We love it and continue to get compliments. The work was done as promised and done well. Derek is a truly good guy.

Very knowledgeable, efficient and comes with friendly service. We had an emergency and he was here within a few hours to fix our bathroom. I would highly recommend him.

Best Company we hired by far/ Highly competent and professional company were have ever hired. Mike provided constant oversight and communicated project status on a regular basic. We like the fact that this was a family owned business. The owners are so professional. We received calls from Judy asking how are project was going and always made sure we were happy. If there were any issues or if she could help with anything along the way. Their employees are top notch. Each one of them took care of our home like it was there own. clean and professional in every way. The workmanship and quality you wont find better any were. This company finished on time on scheduled and with in budget. Don't Hire any other company then this company. The best in Arizona by far

My mom was in need of a repair on her porch after a storm last year. After many attempts at finding any kind of contractor I came across Tim Mesic and his company. He came to my moms trailer and immediately assessed the situation. Tim took the time to contact the insurance company and get a reassessment of the damage. Upon approval from the insurance company the work was done within two weeks. My mom is thrilled to have a new porch. I highly recommend Mesic Contracting for all your mobile home repairs and construction.

A couple years ago a friend gave me a recommendation for a contractor she used as I was getting ready to do a big remodel of our master bathroom & bedroom. I called and Ross promptly called me back. He told me he would come out and look at what we wanted to do and would then give us a quote. Well, he came over on a Saturday and met with my husband & I. Ross had a lot of good suggestions we went with. We relied on his expertise and reputation and we are so glad we did! Our project turned out better than I could have imagined! Everyone who has ever seen it is blown away. Ross is a perfectionist and I really appreciate that about him. He was at our house, on time every day of the project. Fast forward 2 years. We decided to remodel our guest bathroom and I didn't even have to think about it. If Ross couldn't do it, it wasn't getting done. He has spoiled us because he takes such pride in his work. You can count on Ross to do an outstanding job! If I could give him 10 stars, I would. If you want the best...call Brower Remodeling Group!

Just completed a total remodel of our home . New kitchen and flooring and room addition . European modern cabinets and custom made for us . We saved thousands of dollars , competed on time . Great job

Alex and his team are professional, efficient and clean as you go. Alex is a great communicator and is timely with his projects. He completes your project within the timeline agreed upon and within budget which I appreciate. I have recommended him to others and they have also been happy with his work. I have used him on several projects and have other projects booked in the near future for various trades, drywall, granite install, tile work, flooring, plumbing and painting. Should you need a remodel or a simple fix, Alex can assist. Seems as though no job is too big or too small. I encourage anyone to give him a call in the Phoenix-Metro Area.

Republic West Remodeling is a truly high quality business. Several years ago I had new windows and patio door installed. What a great company to work with. I am now planning to do a bathroom remodel and Republic will be the company doing it!!

Did a full remodel on my clients house before listed! I was not expecting that remodel project to be done so fast and finishes to be on point! Good work!

Just called the Phoenix phone number posted on their web site from my landline. No answer, not even a voice mail. Dropped call.

ATR Handyman installed a new kitchen sink and installed new patio blinds. Their service is impeccable! Very professional and friendly. I am THRILLED to have discovered ATR Handyman and highly recommend them!

I hired Metro Builders to do regrading of my property.I was so impressed with the quality of work they did. Dan was amazing - he oversaw the entire project and exceeded my expectations. I highly recommend them and would use them in the future for other projects!