Best Property Services in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

This company couldn't even get me quote! I called them multiple times after the gentleman came and looked at my master bathroom. Even though they said they would have the owner call me, he never did! How could I ever trust a company that can't even get you a quote after 3 weeks! Excuse after excuse....onto a more reliable company

They never called me back. They replaced 2 of my windows previously and did a great job. Which is why I called them to replace 2 more windows

Dear Luxury Team,

I want to thank you all for the beautiful Wolf Gourmet Knife set. What a nice surprise!
I appreciate it so very much!

I also want to thank you all for making my house so beautiful! What a great group of people I had the pleasure of working with!

I know the evil of “Good” is Perfect, but I feel my home is Perfect. It’s more than a dream come true!

Thank you all and I can’t wait to start my outdoor project with you!

I am so grateful and happy!

Sincerely,

Sherri

These guys were great! Very friendly, responsive and QUALITY work! They installed an gigantic LED Mirror for me and upgraded other bathroom lighting. They also turned my ugly boring entryway wall into an amazing board and batten wall... I love it, would re-hire in a HEARTBEAT!

We are in the process of remediating a complete remodel that had gone wrong with another builder. We tapped 4 GEN for the remediation and we cannot speak highly enough about 4 GEN Homes and David.

Background: we were new to Arizona and the previous builder we had hired to remodel our recently purchased home — after 16 months of ongoing workmanship problems and error — left us with a complete disaster and abandoned the project: having falsified their licensing, falsified their insurance, having not pulled a valid or legitimate permit, or having proper inspections done, and hiring many to perform work who were not licensed or properly skilled. You can imagine how difficult it would be to discover this after the fact, and what a complete mess and stress this would create in so many different ways. Any whole house remodel is, by itself, a daunting process in which you feel lost and need the guidance of an expert contractor. Given the difficult situation we were left with we needed someone to come in and not only do a whole house remodel (complex as that is), but, adding to that complexity, to remediate a remodel that had gone very wrong. Not many would be able or willing to take this on.

We are so thankful that we found 4 GEN Homes / David Mikes, and that he was willing to take on this huge problem for us. He is an amazing contractor — he listens, he is calm, always pleasant, very careful, intelligent, insightful, and experienced; and he speaks, consults, and guides us with the authority of confident construction expertise and extensive home building experience, and yet without ever presuming upon us. He is reassuring in how he counsels. He also has a cadre of vetted professional subcontractors he’s used many times and knows they can perform the work to an acceptable level — he’s not trying to find just any subs as he goes along. He takes the chaos of the situation and calmly organizes it and makes it seem manageable and clear, and he always wants to come to the right result and covers nothing up that needs to be done right. He is your advocate, not primarily an advocate for the subs or workers. He usually answers calls or quickly returns calls or messages and is always ready to help and address any concern — and he is usually way ahead of you in identifying any issue. If you bring it up, it’s likely he’s already on it. His eye for due care and detail is likely better than yours.

Another reviewer said David treats you like family. I would wholly concur with that.

I would highly recommend 4 GEN Homes to anyone and everyone.

Getting my drywall repaired in my bathroom and garage was easy once I called this company. I first had an appointment for one of their team members who came over and took some pictures. Later the same day I received an estimate that was reasonable considering the amount of work that needed to be done. My project was finished and it looks so good my neighbors can't even tell the previous damage happened. Thank you.

Ross arrived on time. He did some troubleshooting of the light panel recessed over the bathroom sink. He replaced the lighting panel which had a faulty ballast. He also installed a new door to the back yard. He was very easy to work with. We picked out the light fixture at Home Depot. He then installed it. Then Ross installed the new door and lock set. All of his work was top notch. I am pleased that I called Phoenix Handyman Connection.

I would definitely recommend White Building inc . Her team was on time and polite when coming to my home .They did such a wonderful job with my kitchen remodel. I m in love with my kitchen now. Ellen was patient , understanding and always on time . Thank you so much for giving me a dream kitchen ❤️. Job well done .

Phoenix Home Remodeling does great work. We found that Jeremy takes the time to understand what we need. Our experience was a good one and will use Jeremy in the future should the need arise again.

Daniel replaced our outdated carpeting with beautiful hardwood floors throughout our 2 story home. He also did 3 inch baseboards. His company also repainted our kitchen cabinets and installed new hardware. He suggested crown molding on the cabinet tops which turned out beautifully. He was here on time everyday and stayed as long as we would let him. He accommodating to changes and his work is superior. Great customer service. We have already hired him back to remodel our laundry room!

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

Randy and his crew are top notch. No job is too big or too small. I have had Randy and his team out to my house many times and I am always impressed with their work ethic and the quality of work performed. I strongly recommend ATR Handyman for your next job!

I recently purchased my first home and hired On Demand Construction to do a total remodel. These guys had all of the answers and did a fabulous job!! I recommend this company for anyone wanting great work and a fair price.

I hired Metro Builders to do regrading of my property.I was so impressed with the quality of work they did. Dan was amazing - he oversaw the entire project and exceeded my expectations. I highly recommend them and would use them in the future for other projects!

I'm trying to get a quote. But got hung up on. Not a good experience.

We got a qoute for our project November 2021. It took months to get through permits, etc through the city. I realize this is not their fault. It turned out to be almost over $20k over their quote!! For a rooftop patio!! A roof top patio that we were told would take about 6 weeks to complete. Obviously it took way longer....We are now in January of 2023!! We had so many hold ups. Lumber prices went up, we had 3 different electricians out here, so many things came up over and over again. People in and out of our yard for months. My office is in my backyard and I couldn't work from there for months. I understand projects can cause issues but this was way over the top. We asked for deadlines and they were all missed over and over again. We had cracks, leaking, and then our travertine was flooded. They said it was a home owner issue, but my husband took work off that day and took pictures of everything.Turns out someone didn't cap a pipe from months ago and caused a leak in our yard that's been going on for months. We paid for that for months. We weren't given a disount for ANYTHING! I was so unhappy with how everything was handled. We waited days and weeks for issues to get fixed and no apologies. We paid throughout the process and when we owed our last payment, we were contacted to get it resolved immediately. We have several other projects that we want to do for our house but will never do this again with this company. If you make a mistake or over promise...make up for it. You FAILED!